Sena SMH10 User manual

User's Guide
www.senabluetooth.com

SMH10
English
© 1998-2013 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SMH10™, SMH10R™, SMH5™, SMH5-
FM™, SPH10™, SPH10H™, SPH10H-FM™, SPH10S™, SR10™, SM10™ are trademarks of Sena Technologies, Inc. or its subsidiaries. These
trademarks may not be used without the express permission of Sena.
The Bluetooth®word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are the registered trademark of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or
registered trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.

SMH10
CONTENTS
1. INTRODUCTION........................................................................................................................ 5
2. PACKAGE CONTENTS ............................................................................................................. 6
3. INSTALLING THE SMH10 ON YOUR HELMET........................................................................ 7
4. POWERING ON/OFF AND CHARGING.................................................................................. 10
4.1 Powering On.................................................................................................................... 10
4.2 Powering Off.................................................................................................................... 10
4.3 Charging ......................................................................................................................... 10
4.4 Low Battery Warning....................................................................................................... 10
4.5 Checking the Battery Level............................................................................................. 10
5. VOLUME ADJUSTMENT......................................................................................................... 11
6. PAIRING THE SMH10 WITH BLUETOOTH DEVICES ........................................................... 11
6.1 Mobile Phone Pairing ...................................................................................................... 11
6.2 Multipoint Pairing............................................................................................................. 12
6.3 Bluetooth Stereo Device Pairing ..................................................................................... 12
6.4 Bluetooth GPS Navigation Pairing................................................................................... 13
6.5 Pairing with the Sena SR10, Bluetooth Two-way Radio Adapter ................................... 15
7. PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR HANDSFREE .......................... 16
7.1 A2DP Stereo Music Only................................................................................................. 16
7.2 HFP for Phone Call Only.................................................................................................. 17
8. INTERCOM PAIRING .............................................................................................................. 17
8.1 Pairing with Other SMH10 Headsets for Intercom Conversation.................................... 17
8.2 Pairing with Other Sena Headset Models for Intercom Conversation............................. 18
9. SMH10 CONFIGURATION SETTING ..................................................................................... 19
9.1 Enabling/Disabling Voice Activated Phone Answering .................................................. 19
9.2 Enabling/Disabling Voice Activated Intercom ................................................................ 20
9.3 Enabling/Disabling Voice Prompts.................................................................................. 20
9.4 Delete all Bluetooth Pairing Information ......................................................................... 20
9.5 Exit Voice Configuration Menu ....................................................................................... 21
10. FUNCTION PRIORITY............................................................................................................. 21
11. STEREO MUSIC ...................................................................................................................... 22
11.1 By Stereo Audio Cable.................................................................................................... 22
11.2 By Bluetooth Wireless Stereo ......................................................................................... 22
12. MOBILE PHONE CALL MAKING AND ANSWERING............................................................. 23
13. TWO-WAY INTERCOM ........................................................................................................... 24
13.1 Start and End Two-way Intercom .................................................................................... 24
13.2 Intercom and Mobile Phone Call..................................................................................... 25
13.3 Intercom and GPS .......................................................................................................... 25
13.4 Intercom and Two-way Radio.......................................................................................... 26
14. THREE-WAY CONFERENCE INTERCOM ............................................................................. 27
14.1 Start Three-way Intercom................................................................................................ 27
14.2 End Three-way Intercom ................................................................................................. 28
15. FOUR-WAY CONFERENCE INTERCOM ............................................................................... 29
15.1 Start Four-way Intercom .................................................................................................. 29
15.2 End Four-way Intercom ................................................................................................... 29
16. THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT .................. 30
17. INTERCOM FAILURE .............................................................................................................. 30
18. INTERCOM RECONNECTION ................................................................................................ 30
19. RESET TO FACTORY DEFAULT SETTINGS......................................................................... 31
20. FAULT RESET ......................................................................................................................... 31
21. FIRMWARE UPGRADE ........................................................................................................... 31
22. CASE STUDY .......................................................................................................................... 32
23. OPERATION QUICK REFERENCE........................................................................................ 35
BATTERY INFORMATION............................................................................................................ 36
MAINTENANCE AND CARE......................................................................................................... 36
DISPOSAL..................................................................................................................................... 37
CERTIFICATION AND SAFETY APPROVALS............................................................................. 37
• FCC RF Exposure Statement................................................................................................ 38
• FCC Caution ......................................................................................................................... 38
• CE Declaration of Conformity ............................................................................................... 38
• Industry Canada Statement.................................................................................................. 38
• Bluetooth License................................................................................................................. 38
WAIVER AND GENERAL RELEASE ............................................................................................ 39
• Two-Year Limited Warranty ................................................................................................... 40
• Limitation of Liability ............................................................................................................. 41
• Return for Full Refund........................................................................................................... 41
WARNING ..................................................................................................................................... 42

SMH10
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English
1. INTRODUCTION
Thank you for choosing the Sena SMH10, Bluetooth Stereo Headset
and Intercom for Motorcycles. With the SMH10, you can call
handsfree on your Bluetooth mobile phone, listen to stereo music or
voice instructions of GPS navigations by Bluetooth wirelessly, and
have intercom conversations in full duplex with a passenger or other
motorcycle riders.
The SMH10 is compliant with the Bluetooth 3.0 supporting the following
profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio
Distribution Profile (A2DP), and Audio Video Remote Control Profile
(AVRCP). Please check with the manufacturers of other devices to
determine their compatibility with this headset.
Please read this user’s guide carefully before using the headset. Also
check www.senabluetooth.com/support for the latest version of
the user’s guide and additional information related to Sena Bluetooth
products.
The SMH10 features:
•Bluetooth handsfree for Bluetooth mobile phones
•Bluetooth stereo headset for Bluetooth audio devices such as MP3
players
•Bluetooth stereo headset for Bluetooth GPS navigations
•Bluetooth intercom up to 900 meters (980 yards)*
•Four-way conference intercom
•Three-way conference phone call with intercom participant
•Multipoint Bluetooth pairing with GPS navigation or Sena SR10
two-way radio adapter
•Multipoint Bluetooth pairing for 2 mobile phones
•Stereo music by 3.5mm audio cable
•Firmware upgradeable
Key Specifications:
•Bluetooth 3.0
•Supporting profiles: Headset Profile, Hands-Free Profile (HFP),
Advanced Audio Distribution Profile (A2DP), Audio Video Remote
Control Profile (AVRCP)
* in open terrain

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SMH10
2. PACKAGE CONTENTS
• Headset Main Unit
SMH10
Jog Dial
• Answer and end a mobile phone call
• Reject an incoming mobile phone call
• Start and end intercom conversation
• Volume adjustment by rotating
• Play and pause Bluetooth stereo device
• Track-forward and track-back by rotating while pressing the
button
• Enter into intercom pairing mode
• Enter into voice configuration setting
• Navigate through configuration menu
Phone Button
• Answer and end a mobile phone call
• Redial last number
• Call transfer between mobile phone and headset
• Enter into mobile phone pairing mode
• Enter into Bluetooth stereo device paring mode
• Enter into factory reset mode
DC Power Charging & Firmware Upgrade Port
MP3 Jack
Microphone
Speakers
• Clamp and Speakers
• Boom Microphone
• Wired Microphone
• Clamp Unit
- Speaker-Microphone Clamp Unit - Basic Kit
(SMH10-10/SMH10D-10)
- Speaker-Microphone Clamp Unit with Universal Microphone Kit
(SMH10-11/SMH10D-11)

SMH10
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English
3. INSTALLING THE SMH10 ON YOUR HELMET
To securely install the SMH10 on the helmet, please follow the
procedure.
1. Loosen the two screws on the back plate of the speaker-
microphone clamp unit using the enclosed Allen Wrench. Insert
the back plate of the clamp unit between the internal padding and
external shell of the helmet, and tighten the two screws. Please
make sure that the microphone is located properly close to your
mouth when you wear the helmet.
Insert
• USB Power & Data Cable
• Cigarette Charger
• 3.5mm Stereo Audio Jack Cable
• Glued Surface Mounting Adapter
• Microphone Sponges
• Speaker Pads
• Velcro Pads for Speakers
• Allen Wrench

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2. Please adjust the direction of the microphone so that the fin side
of the microphone is facing outward; away from your lips. You can
easily recognize it by touching the fin with your fingers.
fin
When installing the boom microphone included in the “Universal
Microphone Kit”, place the velcro end of the boom microphone
between the internal helmet cheek pad and the internal wall of the
helmet shell. The boom microphone should be mounted so it is
facing close to your mouth when you wear the helmet. You can use
the enclosed velcro pad and holder for the boom microphone to
ensure secure placement.
In the case of the wired microphone also included in the “Universal
Microphone Kit”, attach the enclosed velcro pad for wired
microphone to the inside of the chin guard for full-face helmets.
Place the wired microphone on the velcro pad and connect it to the
connector of the clamp unit.
3. Place the helmet speakers along with the velcro pads, centered to
your ear, in the ear pockets of the helmet. If the helmet has deep
ear pockets, you can use the speaker pads to place the speakers
closer to your ears.

SMH10
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English
4. If you have any problem to clamp the speaker-microphone unit
on the helmet for any reason, you may use the glued surface
mounting adapter to attach the speaker-microphone clamp unit
on the external surface of the helmet.
•Remove the back plate of the speaker-microphone clamp unit by
loosening the two screws with the enclosed Allen Wrench.
•Attach the glued external adapter to the speaker-microphone
clamp unit by tightening the two screws instead of the removed
back plate.
•Locate a proper surface on the helmet to attach the unit, clean
the helmet surface location with a moistened towel, and allow to
dry thoroughly.
•Peel off the cover of the adhesive tape of the adapter and attach
the unit on the proper surface of your helmet.
Attach
Sena recommends the clamp unit over the glued surface
mounting adapter. Even though the glued surface mounting
adapter is provided for convenience, Sena does not assume
English
any responsibility for use of it. Users may have to use the glued
adapter at their own risk and responsibility.
5. Attach the headset main unit to the speaker-microphone clamp
unit. Insert the bottom part of the main unit completely into the
lower slot of the clamp unit first. Then push the upper part of the
main unit until it clicks into the upper holder of the clamp unit.
6. To remove the main headset from the speaker-microphone clamp
unit, hold the lower part of the speaker-microphone clamp unit
with your thumb and gently press down the hook on the upper part
of the headset main unit with your index finger until it clicks out.
You may have to do this to charge up or to carry the headset main
unit.
English

SMH10
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4. POWERING ON/OFF AND CHARGING
To power on and off the headset, you don’t need to press and hold
any button for several seconds. Just short press the Jog Dial and
the Phone Button simultaneously, and you will get quick on-and-off
convenience.
4.1 Powering On
Press the Jog Dial and the Phone Button at the same time for about
1 second to power on. The blue LED turns on and you will hear
ascending beeps.
4.2 Powering Off
Just short press the Jog Dial and the Phone Button simultaneously,
you don’t need to press and hold for a few seconds. The red LED
turns on for a while until it turns off completely and you will hear
descending beeps.
4.3 Charging
The LED turns on red while charging, and turns to blue when the
headset is fully charged. It takes about 2.5 hours to be completely
charged.
4.4 Low Battery Warning
When the battery is low, the blinking blue LED in stand-by mode turns
to red and you will hear mid-tone triple beeps and a voice prompt
saying “Low battery”.
4.5 Checking the Battery Level
You can check the battery level in two different ways when the
headset is powering on.
4.5.1 LED Indicator
When the headset is powering on, the red LED flashes rapidly
indicating the battery level.
4 flashes = High, 70~100%
3 flashes = Medium, 30~70%
2 flashes = Low, 0~30%
4.5.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Jog Dial and
Phone Button simultaneously for about 3 seconds until you hear
high tone triple beeps. Then you will hear voice prompt indicating
the battery level. However, if you release the buttons as soon as the
headset turns on, you will not hear the voice prompt of battery level
indication.

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English
5. VOLUME ADJUSTMENT
You can easily adjust the volume by rotating the Jog Dial. You will
hear a beep when the volume reaches maximum or minimum level.
The volume is set and maintained independently at different levels
for each audio source even when you turn off and on the headset.
For example, once you set the volume for mobile phone handsfree,
it will not change even if you adjust the volume when you hear
Bluetooth MP3 music. So you can always maintain the preferred
optimum volume level for each audio source.
6. PAIRING THE SMH10 WITH BLUETOOTH DEVICES
Before using the SMH10 Bluetooth headset with any of Bluetooth
devices for the first time, you need to do the pairing operation. It can
be paired with Bluetooth mobile phones, Bluetooth stereo devices
such as MP3, or motorcycle specific Bluetooth GPS, and with other
Sena Bluetooth headsets. This pairing operation is only required
once for each Bluetooth device. The headset will remain paired with
the devices and automatically connects to the paired devices again
when they are within range. You will hear a high tone single beep
and a voice prompt when the headset connects to the paired device
automatically: “Phone connected” to a mobile phone, “Media
connected” to a Bluetooth stereo device.
6.1 Mobile Phone Pairing
1. Turn on the SMH10 and press the Phone Button for 5 seconds until
the LED flashes red and blue alternately and you hear multiple
beeps. You will hear a voice prompt saying “Phone pairing”.
2. Search for Bluetooth devices on your mobile phone. Select the
Sena SMH10 in the list of the devices detected on the mobile
phone.