Sena 30K User manual
TABLE OF CONTENTS
1. ABOUT THE MOTORCYCLE
BLUETOOTH COMMUNICATION
SYSTEM WITH MESH INTERCOM™ 7
1.1 Product Details 7
1.1.1 Headset Main Unit 7
1.1.2 Universal Clamp Kit 7
1.2 Package Contents 8
2. INSTALLING THE HEADSET ON YOUR
HELMET 10
2.1 Helmet Installation 10
2.2 Using the Glued Surface Mounting
Adapter 13
2.3 Switching the Microphone 15
2.3.1 Wired Boom Microphone 16
2.3.2 Wired Microphone 16
2.4 Earbuds 17
2.5 External Mesh Intercom Antenna 17
3. GETTING STARTED 18
3.1 Button Functions 18
3.2 Downloadable Sena Software 18
3.2.1 SENA MOTORCYCLES App 18
3.2.2 Sena Device Manager 19
3.3 Legend 19
3.4 Powering On and Off 20
3.5 Charging 21
3.6 Checking the Battery Level 22
3.7 Volume Adjustment 23
4. PAIRING THE HEADSET WITH OTHER
BLUETOOTH DEVICES 24
4.1 Phone Pairing 25
4.1.1 Initially Pairing the 30K 25
TABLE OF CONTENTS CONTINUED
4.1.2 Pairing When the 30K is Turned Off 26
4.1.3 Pairing When the 30K is Turned On 27
4.2 Second Mobile Phone Pairing - Second
Mobile Phone, GPS, and SR10 27
4.3 Advanced Selective Pairing: Hands-
Free or A2DP Stereo 28
4.3.1 Phone Selective Pairing - Hands-Free
Profile 29
4.3.2 Media Selective Pairing - A2DP Profile 30
4.4 GPS Pairing 31
5. MOBILE PHONE USAGE 33
5.1 Making and Answering Calls 33
5.2 Speed Dialing 34
5.2.1 Assigning Speed Dial Presets 34
5.2.2 Using Speed Dial Presets 34
6. STEREO MUSIC 36
6.1 Playing Music with Bluetooth Devices 36
6.2 Music Sharing 37
6.2.1 Bluetooth Intercom Music Sharing 38
6.2.2 Mesh Intercom Music Sharing 38
7. MESH INTERCOM 40
7.1 What is Mesh Intercom? 40
7.1.1 Open Mesh 41
7.1.2 Group Mesh 42
7.2 Starting Mesh Intercom 43
7.3 Using the Mesh in Open Mesh 43
7.3.1 Channel Setting (Default: channel 1) 44
7.4 Using Mesh in Group Mesh 46
7.4.1 Creating a Group Mesh 46
7.4.2 Joining an Existing Group Mesh 48
7.5 Reset Mesh 50
7.6 Toggling Open Mesh/Group Mesh 50
7.7 Enable/Disable Mic (Default: Enable) 51
TABLE OF CONTENTS CONTINUED
8. BLUETOOTH INTERCOM 52
8.1 Intercom Pairing 52
8.1.1 Using the Smart Intercom Pairing (SIP) 52
8.1.2 Using the Button 54
8.2 Last-Come, First-Served 55
8.3 Two-Way Intercom 56
8.4 Multi-Way Intercom 57
8.4.1 Starting a Three-Way Intercom
Conference 57
8.4.2 Starting a Four-Way Intercom Conference 59
8.4.3 Ending Multi-Way Intercom 60
8.5 Three-Way Conference Phone Call
with Intercom Users 60
8.6 Group Intercom 62
8.7 Mesh Intercom Conference with
Bluetooth Intercom Participant 63
8.8 Universal Intercom 65
8.8.1 Two-Way Universal Intercom 67
8.8.2 Multi-Way Universal Intercom 67
9. AMBIENT MODE 69
10. VOICE COMMAND 70
11. FUNCTION PRIORITY AND
FIRMWARE UPGRADES 72
11.1 Function Priority 72
11.2 Firmware Upgrades 72
12. CONFIGURATION 73
12.1 Headset Configuration Setting 73
12.1.1 Delete All Pairings 75
12.1.2 Remote Control Pairing 75
TABLE OF CONTENTS CONTINUED
12.2 Software Configuration Setting 75
12.2.1 Headset Language 76
12.2.2 Audio Equalizer (Default: Off) 76
12.2.3 VOX Phone (Default: Enable) 76
12.2.4 VOX Intercom (Default: Disable) 77
12.2.5 VOX Sensitivity (Default: 3) 77
12.2.6 Bluetooth Intercom Audio Multitasking
(Default: Disabled) 78
12.2.7 Intercom-Audio Overlay Sensitivity
(Default: 3) 79
12.2.8 Audio Overlay Volume Management
(Default: Disable) 79
12.2.9 HD Intercom (Default: Enable) 79
12.2.10 HD Voice (Default: Enable) 80
12.2.11 Smart Volume Control (Default: Disable) 80
12.2.12 Sidetone (Default: Disable) 81
12.2.13 Voice Prompt (Default: Enable) 81
12.2.14 Advanced Noise Control™ (Default: Enable) 81
13. TROUBLESHOOTING 82
13.1 Fault Reset 82
13.2 Factory Reset 83
30K Motorcycle Bluetooth Communication System with Mesh Intercom™
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MENU
1. ABOUT THE
MOTORCYCLE BLUETOOTH
COMMUNICATION SYSTEM
WITH MESH INTERCOM™
Product
Details
Package
Contents
1.1 Product Details
1.1.1 Headset Main Unit
Mesh Intercom Antenna Mesh Intercom Button
Status LED
Bluetooth
Antenna
Phone
Button
Jog Dial
1.1.2 Universal Clamp Kit
Static Boom Microphone
Earbud Port
Speakers
Quick
Release
Button
Ambient
Mode Button
1. ABOUT THE MOTORCYCLE BLUETOOTH COMMUNICATION SYSTEM
WITH MESH INTERCOM™
CHAPTER1
30K Motorcycle Bluetooth Communication System with Mesh Intercom™
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MENU
1. ABOUT THE
MOTORCYCLE BLUETOOTH
COMMUNICATION SYSTEM
WITH MESH INTERCOM™
Product
Details
Package
Contents
1.2 Package Contents
• 30K Headset Main Unit
• Universal Helmet Clamp
• Wired Boom
Microphone
• Wired Microphone
• Hook and Loop
Fastener for Boom
Microphone
• Hook and Loop
Fastener for Wired
Microphone
• Microphone Sponges
• Glued Surface
Mounting Adapter
30K Motorcycle Bluetooth Communication System with Mesh Intercom™
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MENU
1. ABOUT THE
MOTORCYCLE BLUETOOTH
COMMUNICATION SYSTEM
WITH MESH INTERCOM™
Product
Details
Package
Contents
• Speaker Pads
• Hook and Loop
Fasteners for Speakers
• Boom Microphone
Holder
• Hook and Loop Fastener
for Holder
• Rubber Pads
• Allen Wrench
• Speaker Port Cover
• USB Power & Data Cable
(USB-C)
30K Motorcycle Bluetooth Communication System with Mesh Intercom™
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MENU
2. INSTALLING THE
HEADSET ON YOUR
HELMET
Helmet
Installation
Using the
Glued Surface
Mounting
Adapter
Switching the
Microphone
Earbuds
External
Mesh
Intercom
Antenna
2.1 Helmet Installation
To securely install the headset on the helmet,
please follow this procedure.
1. Insert the back plate of the clamp unit between
the internal padding and the external shell of the
helmet, and tighten the two screws.
Clamp Unit
Allen Wrench
Note: Depending on the size and shape of your
helmet, you may need to change the thickness of
the rubber pad between the clamp plates using
the two extra rubber pads in the box. To increase
the overall thickness, attach the thinner one to
the original rubber pad or replace the original
rubber pad with the thicker one.
2. INSTALLING THE HEADSET ON YOUR HELMET
CHAPTER1
30K Motorcycle Bluetooth Communication System with Mesh Intercom™
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MENU
2. INSTALLING THE
HEADSET ON YOUR
HELMET
Helmet
Installation
Using the
Glued Surface
Mounting
Adapter
Switching the
Microphone
Earbuds
External
Mesh
Intercom
Antenna
2. Place the helmet speakers along with the hook
and loop fasteners, centered to your ear, in the
ear pockets of the helmet. If the helmet has deep
ear pockets, you can use the speaker pads to
place the speakers closer to your ears.
Note:
• The speaker with the shorter wire is for the left
ear and the speaker with the longer one is for
the right ear.
• Make sure that the microphone is located
properly close to your mouth when you
wear the helmet. Adjust the direction of
the microphone so that the fin side of the
microphone is facing outward, away from your
lips.
Fin
30K Motorcycle Bluetooth Communication System with Mesh Intercom™
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MENU
2. INSTALLING THE
HEADSET ON YOUR
HELMET
Helmet
Installation
Using the
Glued Surface
Mounting
Adapter
Switching the
Microphone
Earbuds
External
Mesh
Intercom
Antenna
3. Attach the headset main unit to the clamp unit.
Slide the main unit down onto the clamp unit
until it clicks firmly into the bottom portion of the
clamp unit.
4. To remove the main unit from the clamp unit,
press the Quick Release Button to slide it off the
clamp unit.
30K Motorcycle Bluetooth Communication System with Mesh Intercom™
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MENU
2. INSTALLING THE
HEADSET ON YOUR
HELMET
Helmet
Installation
Using the
Glued Surface
Mounting
Adapter
Switching the
Microphone
Earbuds
External
Mesh
Intercom
Antenna
2.2 Using the Glued Surface Mounting
Adapter
If you have any problem equipping the clamp
unit on the helmet for any reason, you may use
the glued surface mounting adapter to attach the
clamp unit on the external surface of the helmet.
1. Remove the speaker unit.
1
2
2. Remove the back plate.
3. Remove the rubber pad and replace it with the
thicker rubber pad included in the package.
4. Hook on the adapter to the clamp unit then screw
in the glued external adapter to the clamp unit.
30K Motorcycle Bluetooth Communication System with Mesh Intercom™
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MENU
2. INSTALLING THE
HEADSET ON YOUR
HELMET
Helmet
Installation
Using the
Glued Surface
Mounting
Adapter
Switching the
Microphone
Earbuds
External
Mesh
Intercom
Antenna
5. Reconnect the speaker cable to the speaker port.
1
2
6. Locate a proper surface on the helmet to attach
the unit then clean the helmet surface location
with a moistened towel and allow it to dry
thoroughly.
7. Peel off the cover of the adhesive tape of the
adapter and attach the unit on the proper surface
of your helmet.
30K Motorcycle Bluetooth Communication System with Mesh Intercom™
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MENU
2. INSTALLING THE
HEADSET ON YOUR
HELMET
Helmet
Installation
Using the
Glued Surface
Mounting
Adapter
Switching the
Microphone
Earbuds
External
Mesh
Intercom
Antenna
2.3 Switching the Microphone
If you want to use a different microphone instead
of the static boom microphone, please refer to the
following steps.
1. Remove the back plate of the clamp unit.
2. Connect the microphone according to your
helmet type.
3. Lock the microphone to the clamp.
4. Reattach the back plate to cover the microphone
and the speaker port.
Speaker Port
Microphone Port
30K Motorcycle Bluetooth Communication System with Mesh Intercom™
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MENU
2. INSTALLING THE
HEADSET ON YOUR
HELMET
Helmet
Installation
Using the
Glued Surface
Mounting
Adapter
Switching the
Microphone
Earbuds
External
Mesh
Intercom
Antenna
2.3.1 Wired Boom Microphone
When installing the included wired boom
microphone, place the hook and loop
fastener at the end of the boom microphone
between the internal helmet cheek pad and
the internal wall of the helmet shell. The
boom microphone should be mounted so it is
facing close to your mouth when you wear the
helmet.
2.3.2 Wired Microphone
In case of the wired microphone, attach the
enclosed hook and loop fastener for the wired
microphone to the inside of the chin guard for
full-face helmets. Place the wired microphone
on the hook and loop fastener and connect it
to the connector of the clamp unit.
30K Motorcycle Bluetooth Communication System with Mesh Intercom™
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MENU
2. INSTALLING THE
HEADSET ON YOUR
HELMET
Helmet
Installation
Using the
Glued Surface
Mounting
Adapter
Switching the
Microphone
Earbuds
External
Mesh
Intercom
Antenna
2.4 Earbuds
You can connect your earbuds to the clamp while
having the speakers connected to the clamp. The
sound of the earbuds will be active while the sound
of the outer speakers becomes inactive.
Earbud Port
2.5 External Mesh Intercom Antenna
Pull the Mesh Intercom Antenna outwards slightly
to unfold it.
1
2
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MENU
3. GETTING STARTED
Button
Functions
Downloadable
Sena Software
Legend
Powering On
and Off
Charging
Checking the
Battery Level
Volume
Adjustment
3.1 Button Functions
M
Ambient Mode Button
A
P
Mesh Intercom Button
Phone Button
Jog Dial
3.2 Downloadable Sena Software
3.2.1 SENA MOTORCYCLES App
By simply pairing your phone with
your headset, you can use the SENA
MOTORCYCLES App for quicker, easier set
up and management.
SENA MOTORCYCLES
• Device configuration setting
• Download the SENA MOTORCYCLES App
on Google Play Store or App Store.
3. GETTING STARTED
CHAPTER1
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MENU
3. GETTING STARTED
Button
Functions
Downloadable
Sena Software
Legend
Powering On
and Off
Charging
Checking the
Battery Level
Volume
Adjustment
3.2.2 Sena Device Manager
The Sena Device Manager allows you to
upgrade the firmware and configure its
settings directly from your PC or Apple
computer. Download the Sena Device
Manager from sena.com.
NOTICE
• This User Guide (Version 4.0) explains
how to operate a 30K headset with
firmware version 4.0 or higher.
• For the operation of a headset with a
firmware version lower than 4.0, refer
to the 30K User Guide (Version 3.1.0)
or lower.
3.3 Legend
1x
TAP Tap button/Jog Dial the specified number
of times
10s
HOLD Press and Hold button/Jog Dial for the
specified amount of time
ROTATE
L
ROTATE
R
ROTATE
Rotate Jog Dial
clockwise (right) or
counterclockwise (left).
ROTATE
L
ROTATE
R
ROTATE
Rotate while
Pressing Jog Dial
clockwise (right) or
counterclockwise (left).
“Hello” Audible prompt from
the headset
30K Motorcycle Bluetooth Communication System with Mesh Intercom™
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MENU
3. GETTING STARTED
Button
Functions
Downloadable
Sena Software
Legend
Powering On
and Off
Charging
Checking the
Battery Level
Volume
Adjustment
3.4 Powering On and Off
Press and hold the Jog Dial and Phone Button at
the same time to turn the headset on or off.
P
P
Powering On
1s
HOLD
=
POWER
ON
1x
TAP
=
POWER
OFF
Powering Off
“Hello”
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