Sennheiser EPOS ADAPT 460 User manual

User Guide
ADAPT 460 | ADAPT 460T
In-Ear Wireless oce headset

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Contents1
Contents
The ADAPT 460 | ADAPT 460T headset.............................................................................................................................................................................2
Package contents...............................................................................................................................................................................................................................3
Product overview................................................................................................................................................................................................................................4
Overview of the headset ......................................................................................................................................................................................................................4
Overview of the headset LED indications................................................................................................................................................................................5
Overview of the headset buttons ..................................................................................................................................................................................................5
Overview of the dongle.........................................................................................................................................................................................................................7
Overview of the dongle button........................................................................................................................................................................................................7
Getting started.....................................................................................................................................................................................................................................8
Pairing the headset with Bluetooth®devices........................................................................................................................................................................8
Installing EPOS software ...................................................................................................................................................................................................................10
Changing Audio settings for the headset – Microsoft®Windows.......................................................................................................................10
Using the headset.............................................................................................................................................................................................................................11
Selecting/replacing the ear tips ....................................................................................................................................................................................................11
Inserting/removing the earbuds ....................................................................................................................................................................................................11
Turning the headset on and connecting it............................................................................................................................................................................12
Turning the headset o .......................................................................................................................................................................................................................12
Adjusting the volume.............................................................................................................................................................................................................................13
Adjusting the headset’s microphone volume for softphones..................................................................................................................................13
Muting the microphone.......................................................................................................................................................................................................................13
Using Active Noise Cancellation (ANC)...................................................................................................................................................................................14
Making calls using the headset ..............................................................................................................................................................................................15
Making a call................................................................................................................................................................................................................................................15
Accepting / rejecting / ending a call ........................................................................................................................................................................................15
Redialing.........................................................................................................................................................................................................................................................16
Using the voice assistant / voice dial / Microsoft Cortana.......................................................................................................................................16
Managing multiple calls.......................................................................................................................................................................................................................17
Using headset and dongle with Microsoft®Teams and Cortana........................................................................................................................18
Invoking Microsoft®Teams and check notications.......................................................................................................................................................18
Activating and using Microsoft®Cortana...............................................................................................................................................................................18
Listening to music using the headset – Audio playback.........................................................................................................................................19
Additional functions.......................................................................................................................................................................................................................20
Charging the headset battery......................................................................................................................................................................................................20
Verifying remaining battery power ..............................................................................................................................................................................................21
Storing and transporting the headset......................................................................................................................................................................................21
If you leave the Bluetooth range .................................................................................................................................................................................................22
Reconnecting/disconnecting Bluetooth................................................................................................................................................................................22
Waking up the headset from sleep mode >>or standby?..........................................................................................................................................23
Enabling/disabling voice prompts ..............................................................................................................................................................................................23
Enabling/disabling neckband vibration...................................................................................................................................................................................23
Maintaining the products and updating the rmware.............................................................................................................................................. 24
Cleaning the products........................................................................................................................................................................................................................24
Exchanging the ear tips......................................................................................................................................................................................................................24
Replacing/removing the headset‘s rechargeable battery .........................................................................................................................................24
Updating the rmware of the products...................................................................................................................................................................................25
If a problem occurs .......................................................................................................................................................................................................................26
Clearing the pairing list of the headset (Reset)................................................................................................................................................................27
Clearing the pairing list of the dongle (Reset) ..................................................................................................................................................................27
Specications .................................................................................................................................................................................................................................... 28

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
The ADAPT 460 | ADAPT 460T headset2
The ADAPT 460 | ADAPT 460T headset
Take great sound anywhere
Keep moving, stay focused and be productive with an in-ear, neckband headset that delivers rich, natural sound and ANC
whether at work or commuting. Tune into clear business calls anywhere, any time, with a subtle vibrating neckband that
means you’ll never miss a call.
Key benets & features
Boost your productivity with ANC
Your in-ear neckband headset to maintain concentration
in noisy environments with an advanced four microphone
ANC system
Clear business calls with UC optimized solution
mpressive sound with a Microsoft Teams certified/UC
optimized solution and subtle vibrating neckband signaling
incoming calls
Enjoy superior comfort and fit
Lightweight construction and comfortable earbuds with
a choice of four pair of ear tips, plus versatile single or
double-sided use
Stay connected to your favorite devices
Multi-point connectivity to two actively paired Bluetooth®
devices and eight devices in the pairing list
Talk all day
With up to 14 hours of talk time
Additional benets & features
Bluetooth®
ADAPT 460 in-ear wireless headset is compatible with all
Bluetooth 1.1, 1.2, 2.0, 2.1, 3.0, 4.0, 4.1, 4.2, 5.0 and devices
with the following profiles:
• Hands Free Prole (HFP),
• Advanced Audio Distribution Prole (A2DP), and
• Audio/Video Remote Control Prole (AVRCP).
aptX™
With aptX™ audio coding, you can be assured of crisp,
pure and full stereo sound. It allows you to not only hear,
but experience and feel the audio as it was intended.
Utilizing aptX™, Bluetooth technology can now offer
wireless audio quality that is indistinguishable from the
highest quality wired connection.
!§
§
For safety instructions, consult the Safety Guide.
i
A list of accessories can be found on the product page at www.eposaudio.com.
Trademarks
The Bluetooth®word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks
by Sennheiser Communications A/S is under license.
Qualcomm aptX is a product of Qualcomm Technologies International, Ltd. Qualcomm is a trademark of Qualcomm
Incorporated, registered in the United States and other countries, used with permission. aptX is a trademark of Qualcomm
Technologies International, Ltd., registered in the United States and other countries, used with permission.
All other trademarks are the property of their respective owners. >>include something for Teams?

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Package contents3
Package contents
ADAPT 460 or ADAPT 460T
Neckband headset
Case
BTD 800 USB
Bluetooth dongle
USB cable
with USB-A and micro-USB plug >>Does cable look like this?
XS SL
Ear tips
Quick Guide on the box
Safety Guide
Compliance sheet
>>Do we have a cleaning tool like IE80 SBT?

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Product overview4
Product overview
Overview of the headset
Neckband
Microphone
Hook button
& ADAPT 460T:
Microsoft Teams
Smart button
LED
Button volume -
Mute button
USB socket
with cover
Power & ANC button
Earbuds with ear tips
Button volume +
>>Do we have bass change on ear piece?

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Product overview5
Overview of the headset LED indications
2s2s
0.2s 0.2s
3x
3x
3s 3s
3x
3x
3x 3x
• Headset connected
• Headset turned o
• Headset fully charged
2s2s
0.2s 0.2s
3x
3x
3s 3s
3x
3x
3x 3x
• Headset turns on
• Pairing list cleared
2x
• Bluetooth device found
• Bluetooth reconnects
2s2s
0.2s 0.2s
3x
3x
3s 3s
3x
3x
3x 3x
Headset in pairing mode:
searching for mobile device/dongle
2s2s
0.2s 0.2s
3x
3x
3s 3s
3x
3x
3x 3x
• Headset turns o
• Pairing has failed or has been cancelled >>DELETE?
2x
Headset disconnected from mobile device/dongle or out of
range
Incoming call >>Flashing ok?
• ANC activated >>DELETE? Found no Voice prompt or
anything, how do User know if it is active or not?
• battery power between 60 and 99%
battery power between 20 and 59%
2s2s
0.2s 0.2s
3x
3x
3s 3s
3x
3x
3x 3x
idle mode: Headset paired but not connected to a mobile
device/dongle >>DELETE?
2s2s
0.2s 0.2s
3x
3x
3s 3s
3x
3x
3x 3x
• no Bluetooth device found
• Rechargeable battery is weak
*Once the headset is successfully connected, the LED turns o.
>>Include Reboot 1x blue > when and how could I do or need to do this? + vibration >>new chapter? or is it wake up?
>>add something for Teams/Cortana? >>No indication for music?
Overview of the headset buttons
Power & ANC button Press Function Page
2s Turns the headset on / off 12
2x Turns ANC on / off 14
4s
Pairs the headset with a Bluetooth device 8
Clears pairing list + Hook button press (Pairing mode)
>>from 360 27
Cancels pairing (Pairing mode) 8
Button volume +/- Press Function Page
Increases the volume (press or press and hold)
13
Decreases the volume (press or press and hold)
Turns neckband vibration off (incoming call) 15

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Product overview6
Smart button Press Function Page
Starts / pauses music or audioplayback
19
2x Skips to the next track
+ hold: Fast-forwards the track*
3x Skips to the previous track
+ hold: Rewinds the track*
1s Activates voice assistant 16
* These functions are not supported by all connected Bluetooth devices.
Mute button Press Function Page
Mutes / unmutes the microphone 13
1s Requests remaining battery power 21
4s Enables/disables voice prompts 23
Hook button Press Function Page
Initiates a call 15
Accepts / ends a call 15
2 calls: Answers incoming & ends active call 17
2 calls: Ends active & unholds paused call 17
2x
Puts an active call on hold (pause) / unholds call 15
Redials the last number >>cancel redial tap?! 16
2 calls: Answers incoming & puts active on hold 16
2 calls: Toggles between two calls 17
1s Activates voice assistant 16
Rejects a call 15
ADAPT 460T additional functions
Microsoft Teams button Press Function Page
Invokes Microsoft Teams 18
1s Activates Cortana 18

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Product overview7
Overview of the dongle
Link LED
USB-A plug
Link button >> kept Link button as it has
other functions and ts to Link LED ;)
Overview of the dongle LED indications
3x
3x
Dongle in pairing mode:
searching for headset
3x
3x
Pairing successful
3x
3x
Pairing failed
3x
3x
Dongle tries to connect to a Bluetooth device
3x
3x
Dongle and Bluetooth device connected >>IS it DARK blue?
3x
3x
Incoming call
3x
3x
Outgoing/active call
3x
3x
Audio playback
3x
3x
Microphone of the connected Bluetooth device is muted
>> Input for Teams required >> White LEDs similar to SP 30T?
Overview of the dongle button
Link button Press Function Page
3s Pairs the dongle with the headset 8
Reconnects the headset 22
2x Disconnects the headset 22
>> Input for Teams required >> White LEDs similar to SP 30T?
>>any other dongle functions?

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Getting started8
Getting started
Pairing the headset with Bluetooth®devices
!
CAUTION
Danger of malfunction!
The transmitted radio waves of mobile devices can impair the operation of sensitive and unprotected devices.
XOnly use Bluetooth where it is permitted.
The headset complies with the Bluetooth 5.0 standard. Bluetooth devices need to support the “Hands-Free Prole” (HFP),
the “Headset Prole” (HSP), “Audio Video Remote Control Prole” (AVRCP) or the “Advanced Audio Distribution Prole”
(A2DP).
To transmit data via Bluetooth, you rst have to pair your
headset to a wireless device. The delivered dongle is already
paired with the headset.
The headset can save up to eight paired devices. If you
pair the headset with a ninth device, the device with the
oldest activity will be overwritten. If you want to re-establish
a connection with this device, you have to pair it again.
The headset can be connected to two of the paired devices
at the same time. You can only connect another device by
disconnecting one of the already connected devices.
Connecting the headset via Bluetooth with a computer/the dongle
To connect the headset wirelessly with a computer, you can use:
• the computer’s built in Bluetooth functionality (see instruction manual of your computer + step one on the next page)
or
•the BTD 800 USB dongle.
The dongle and the headset are already paired.
XTurn the headset on (see page 12).
XPlug the dongle into the USB port of your computer.
The dongle LED ashes blue while searching and
switches to dimmed blue when connected successfully.
>> ok?
Automatic Microsoft Teams connect >>Do we have that? if so: update icons
The dongle attempts to connect to Microsoft Teams. The dongle LED ashes white until the headset and Microsoft Teams
are connected. Afterwards the headset shows Microsoft Teams notications (see page 18) and Cortana is ready to use
(see page 18).
To manually pair the headset and the dongle, activate the pairing mode for both:
XPress and hold the headset’s Power button and the dongle’s button until the LEDs alternately ashes blue and red.
Once the dongle and the headset are connected, the dongle lights up dimmed blue.

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Getting started9
Pairing the headset via Bluetooth with a mobile device
4s
12
XPress and hold the Power button until the LED ashes
blue and red.
The headset is in pairing mode.
XEnable Bluetooth on your mobile device and start the
search for Bluetooth devices (see instruction manual of
your mobile device).
3
...
...
EPOS ADAPT 460
...
< 20 cm
4
2x
XSelect “EPOS ADAPT 460” / “EPOS ADAPT 460T”
to establish a Bluetooth connection to the headset.
If necessary, enter the default PIN code “0000”.
>>Possible to change name via EPOS Connect?
The LED flashes 2 times blue as soon as the headset
finds a device to connect to. The LED turns off. The voice
prompt “Phone one/two connected” is announced in the
headset
i
To cancel pairing:
XPress the Power button. The LED lights up blue shortly.

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Getting started10
Installing EPOS software
The free EPOS software allows you to configure and update your headset. Examples of supported settings and configu-
rations in EPOS Connect: Bluetooth on/off, Device name, Manage pairing list, Sounds and notifications, Factory reset >>
Noise limiter, sidetone, vibration >>delete all others or add? >>ICON download available?
www.eposaudio.com/connect
x
EPOS Connect
EPOS Connect offers further configurations and additional
settings – see options in the software.
XDownload the software from
www.eposaudio.com/connect.
XInstall the software.
You need administrator rights on your computer – if
necessary, contact your IT department.
To make calls via the computer:
XInstall a softphone (VoIP Software) or ask your admin for
support.
Changing Audio settings for the headset – Microsoft®Windows
x
Audio settings
ADAPT
ADAPT
Windows usually changes the Audio settings automatically
if you connect a new headset.
If the headset is connected but you hear no sound:
XRight-click the Audio icon.
XSelect under output ADAPT 460 as speaker.
XSelect under input ADAPT 460 as microphone.
>>Ok like this? Anything to add?

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Using the headset11
Using the headset
!
CAUTION
Risk of hearing or ear canal damage!
Listening at high volume levels for long periods can lead to permanent hearing defects.
XSet the volume to a low level before putting on the headset. Do not continuously expose yourself to high
volumes.
XNever insert the earbuds without ear tips.
Selecting/replacing the ear tips
The sound quality and wearing comfort depends on the correct fit of the earbuds.
XSelect ear tips of the correct size (XS, S, M or L) so that the earbuds sit comfortably and securely in your ears.
1
2
3
XS
M L
S
XRemove the ear tip carefully.
XFlip the ear tip.
XPush the suiting ear tip on the in-ear sound tunnel and
ip it.
Inserting/removing the earbuds
LR
XInsert the earbuds into the ears.
After use:
XAlways extract the earbuds very slowly and carefully
from your ears.

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Using the headset12
Turning the headset on and connecting it
3x
2s
“Power On”
2x
“...connected”
XPress the power button for 2 seconds.
The headset turns on and vibrates once. The LED
ashes blue shortly.
After turn-on, the headset automatically tries to connect
to available paired Bluetooth devices.
The LED ashes 2 times blue as soon as the headset
nds a device to connect to. The LED turns off. The voice
prompt “Phone one/two connected” or “Dongle one/two
connected” is announced in the headset
If the LED ashes red, no paired device is available:
XTurn on Bluetooth on your device. >> +Reconnect (tap
button for dongle?
i
The search for paired devices will timeout if no devices are found. After this, connections must be established
manually on the paired Bluetooth device or by pressing the ??? button on the headset.
Turning the headset o
3x
2s
“Power O”
XPress the power button for 2 seconds.
The headset turns o and vibrates twice. The LED
ashes red 3 times and turns o.
All volume settings are saved automatically when the
headset is turned o.
XCharge the headset (see page 20).
OR
XStore the headset (see page 21).

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Using the headset13
Adjusting the volume
1
2
3
You can adjust three independent volume settings for the
headset:
1. Call volume: during an active call
2. Audio volume: during audio streaming
3. Volume for ring tone, tones and voice prompts:
in idle mode – no active call or audio streaming
>>@ Serena: Would you mind to check with Tim: MUSIC
icons available? + ear alone + Voice prompt?
XPress the Volume button to increase or decrease the
volume.
You hear a beep or double beep for maximum or
minimum volume.
Alternatively you can adjust the volume on your connected
device.
Adjusting the headset’s microphone volume for softphones
Softphone x
XInitiate a call on your connected device to someone
who will help you nd the correct volume setting for
your microphone.
XChange the microphone volume in your softphone
application and/or in your PC audio application.
>>New New Zealand chapter ;) > Ok like this + ok here?
Muting the microphone
“Muted” /
“Unmuted”
XPress the power button to mute or unmute the
microphone.
•Mute: You hear one??? beep.
The dongle ashes red.
3x
3x
•Unmute: You hear two??? beeps.
>>Similar to 360 >> beeps + dongle ashes red?

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Using the headset14
Using Active Noise Cancellation (ANC)
This headset provides attenuation of ambient noise using Active Noise Cancellation (ANC) technology. Special microphones
optimize speech and reduce background noise.
If you are in a noisy environment but would like to have your own quiet space, you can use the headset itself, disconnected
from any device, and simply benet from ANC. You can activate ANC if the battery is suciently charged and if the headset
is turned on.
2x Activates / deactivates ANC

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Making calls using the headset15
Making calls using the headset
The following call functions will only be supported for device(s) connected via Bluetooth. Available functionality depends
on the connected device. @Serena: Icons ok for outgoing & incoming? + pause? >> Please ask Tim!!!
Making a call
Softphone x
XInitiate the call on your connected device.
The LED lights up ??? or voice prompt? Found nothing
in MMI
OR:
XPress the hook button to initiate a call via your
softphone. >ok? PC only?
Accepting / rejecting / ending a call
When you receive a call, you hear a ring tone and the LED ashes blue. The neckband vibrates.
Softphone x
Accept / hold a call >>All functions available and ok?
Accepts a call
2x Puts an active call on hold (pause)
Reject / end a call
Rejects a call
Ends a call

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Making calls using the headset16
Redialing
>>Redial icons available?
2x Redials the last number
Cancels redialing
Using the voice assistant / voice dial / Microsoft Cortana
For Microsoft Cortana: see page 18 >> Do we have this or only for T version?. The last connected Bluetooth device will
be used for voice assistant or voice dial. >>Should we name: Google Assistant, Amazon Alexa, Siri or others? If so, include
TM texts? >> Do we have voice dial?
1s Activates voice assistant / voice dial /
Microsoft Cortana
Cancels voice assistant / voice dial /
Microsoft Cortana
>>Icon ok for cancel?

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Making calls using the headset17
Managing multiple calls
Softphone x
You can use the Headset with up to two connected
Bluetooth devices.
Two calls can be managed simultaneously.
If you receive a call during an active call, a knock on tone
will be played. The neckband vibrates.
Accept / reject second call
Softphone x
Active call 2nd incoming call
Accepts the incoming call and puts the active call on
hold
2x Accepts the incoming call and ends the active call
1s Rejects the incoming call and continues the active call
Toggle between calls / end active call
Softphone x
Active call 2nd held call
2x Toggles between the active and held call
Ends the active call and makes the held call active

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Using headset and dongle with Microsoft® Teams and Cortana18
Using headset and dongle with Microsoft®Teams and Cortana
>> WHAT is special/dierent for ADAPT 460T? >>LED indications or VPs? Found none in the MMI >> The white indications
are copied from SP 30
To use Microsoft Teams and Cortana with the headset, the dongle needs to be connected. >>NEED your support here
XTurn the headset on (see page 12).
XPlug the dongle into the USB port of your computer.
The dongle LED ashes blue while searching and
switches to dimmed blue when connected successfully.
>> ok?
The dongle attempts to connect to Microsoft Teams.
The dongle LED ashes white until the headset and
Microsoft Teams are connected. >>Do we have auto
connect?
3x
>> ok?
Afterwards the dongle shows Microsoft Teams
notications and Cortana is ready to use.
Invoking Microsoft®Teams and check notications
>>How? Automatic?
If the LED does not light up white:
XPress the Microsoft Teams button.
The LED ashes white while trying to establish a
connection to Microsoft Teams.
3x
Microsoft Teams opens up.
The LED lights up white.
3x
The neckband vibrates shortly to indicate: >>DELETE LED
part: The LED ashes white to show
3x
:
• a new voice message
• a meeting in progress >> OR Meeting start?
• a missed call
Activating and using Microsoft®Cortana
1s
You can activate and use Cortana – Microsoft’s Personal
Digital Assistant using Voice command technology – with
the headset.
XPress the Microsoft Teams button.
The LED ashes fast white while activating Cortana.
3x
The LED lights up white.
3x

ADAPT 460 | ADAPT 460T In-Ear Wireless oce headset
Listening to music using the headset – Audio playback19
Listening to music using the headset – Audio playback
The following music functions are only available when the headset and your device are connected via Bluetooth. Available
functionality depends on the connected device.
>>Also possible for video control and if so, should I add it?
XPlay the music on your connected Bluetooth device.
The LED on the dongle lights up purple.
x
Plays audio
Pauses audio
2x
Plays the next track in the playlist
+ hold: Fast-forwards the track
3x
Plays the previous track in the playlist
+ hold: Rewinds the track
>>update or keep icons?
i
If you receive and accept a call, audio playback is paused and restarts after the call – if supported by the
connected device.