Sennheiser Presence Headset User manual

Presence
Bluetooth headset
for phone calls
Instruction manual

Presence | 1
Contents
Contents
Important safety information ...................................................................... 2
The Presence Bluetooth headset ................................................................. 4
Package contents ........................................................................................... 5
Product overview ........................................................................................... 6
Presence headset ........................................................................................... 6
Charging accessories ..................................................................................... 6
Overview of pictograms ............................................................................... 7
Overview of the LED indications ................................................................. 8
Overview of buttons ..................................................................................... 9
Putting the headset into operation .......................................................... 11
Charging the headset battery ................................................................... 11
Pairing the headset with Bluetooth devices .......................................... 12
Using the headset ........................................................................................ 14
Individually adjusting the headset and wearing it ............................... 14
Switching the headset on/off ................................................................... 16
Retrieving information on the remaining talk time ............................. 17
Changing the volume .................................................................................. 18
Making calls using the headset ................................................................. 19
Managing multiple calls ............................................................................. 21
Cleaning and maintaining the headset .................................................... 22
If a problem occurs ... .................................................................................. 23
If you are out of the Bluetooth transmission range ............................. 24
Specifications ............................................................................................... 25
Manufacturer Declarations ......................................................................... 26

Important safety information
2 | Presence
Important safety information
왘Read this instruction manual carefully and completely before using the
product.
왘Always include this instruction manual when passing the product on to
third parties.
왘Do not use an obviously defective product.
Preventing damage to health and accidents
왘Do not listen at high volume levels for long periods of time to prevent
hearing damage.
왘Always maintain a distance of at least 3.94“ (10 cm) between the ear
cups and the cardiac pacemaker or implanted defibrillator since the
product generates permanent magnetic fields.
왘Keep the product, accessories and packaging parts out of reach of chil-
dren and pets to prevent accidents and choking hazards.
왘Do not use the product in an environment that requires your special
attention (e.g. in traffic).
왘Do not wear the headset during charging since the rechargeable
battery can get warm.
Preventing damage to the product and malfunctions
왘Always keep the product dry and do not expose it to extreme temper-
atures (hairdryer, heater, extended exposure to sunlight, etc.) to avoid
corrosion or deformation.
왘Only use attachments/accessories supplied or recommended by
Sennheiser.
왘Only clean the product with a soft, dry cloth.
왘Only use the product in environments where wireless Bluetooth®
transmission is permitted.
Intended use/Liability
The Presence headset is an accessory for mobile phones, softphones and
any other Bluetooth compliant device with a “hands free profile” (HFP), a
“headset profile” (HSP) and an “advanced audio distribution profile”
(A2DP). It is intended for wireless communication via Bluetooth connec-
tion.
It is considered improper use when this product is used for any application
not named in this instruction manual.
Sennheiser does not accept liability for damage arising from abuse or
misuse of this product and its attachments/accessories.
Sennheiser is not liable for damages to USB devices that are not consistent
with the USB specifications.
Sennheiser is not liable for damages resulting from the loss of connection
due to flat or overaged rechargeable batteries or exceeding the Bluetooth
transmission range.

Important safety information
Presence | 3
Safety instructions for rechargeable batteries
In extreme cases, abuse or misuse of rechargeable batteries can lead to:
WARNING
•explosion,
• fire development,
• heat generation or
• smoke or gas development.
Dispose of products with
built-in rechargeable
batteries at special
collection points or return
them to your specialist
dealer.
Switch rechargeable
battery-powered products
off after use.
Only use rechargeable
batteries recommended by
Sennheiser and the
appropriate chargers.
When not using
rechargeable batteries for
extended periods of time,
charge them regularly
(about every 3 months).
Only charge rechargeable
batteries at ambient
temperatures between
10 °C/50 °F and 40 °C/
104 °F.
Do not heat above 70 °C/
158 °F, e.g. do not expose to
sunlight or throw into a fire.

The Presence Bluetooth headset
4 | Presence
The Presence Bluetooth headset
The stylish new Presence Bluetooth headset is the wireless solution for
phone calls with mobile phones and softphones with superb sound quality.
It features WindSafe and PureSpeak technology to filter away background
noise and enhance voice quality, thus providing crystal clear speech.
Bluetooth
The headset complies with the Bluetooth 4.0 standard and is compatible
with all Bluetooth 1.1, 1.2, 2.0, 2.1, 3.0 and 4.0 devices with a “hands free
profile” (HFP), a “headset profile” (HSP) and an “advanced audio
distribution profile” (A2DP). The headset provides wireless freedom to
give hands-free convenience with your mobile phone.
Additional features of the Bluetooth headset
• WindSafe technology – intelligent wind noise reduction using three
digital microphones working in synergy and filtering away unwanted
wind noise
• PureSpeak technology – adaptive noise reduction system which is opti-
mized for noisy environments e.g. in a car, outdoors or in the office
• Echo-free conversations – digital echo cancellation eliminates all
echoes while you are talking
• Easy call control – with just one hand, you can quickly take or end calls
and adjust the volume to suit you best
• HD quality sound – crystal-clear, detailed and transparent sound repro-
duction due to large wideband speaker (11 mm) and extended fre-
quency response
• Lightweight comfort – headset weighs only 16 grams
• Flexible wearing style – wear left or right, use with or without ear hook
• Long talk time – talk to business partners and friends for up to
10 hours, with up to 12 days of standby time
• Headset battery level indicator displayed on Apple iPhone® screen
• Noise dependent volume control – automatic, adaptive volume adjust-
ment for optimized speech intelligibility and sound quality

Package contents
Presence | 5
Package contents
Presence mono Bluetooth headset
with built-in rechargeable Lithium-Polymer battery
Ear hook
Ear adapters with loop (S, M, L)
Car charger
Charging cable
BTD 800 USB dongle – for Presence UC variants only
Carrying case for headset and accessories –
for Presence UC variants only
Quick Guide
Safety Guide
A list of accessories can be found on the Presence product page at
www.senncom.com. For information on suppliers, contact your local
Sennheiser partner: www.senncom.com > “Sales Partner“
Quick
Guide
Safety
Guide

Product overview
6 | Presence
Product overview
Presence headset
* You can swap the +/– assignment of the Volume buttons (see page 18)
If, for example, you want to wear the headset on the left ear instead of the
right (see page 14).
Charging accessories
1Volume + button*
2Volume – button*
3Multi-function button
4Microphones
5Power on/off slider
6Speaker
7Ear hook
8USB socket
9LED
3
9
7
6
1
8
5
2
4
0Charging cable ACar charger
0
A

Product overview
Presence | 7
Overview of pictograms
Meaning of the pictograms for pressing a button
Meaning of the pictograms for the flashing of the LED
Examples of some of the pictograms that are used throughout this instruc-
tion manual:
The pictogram “i”
Pictogram Meaning
Briefly press this button.
Double-press this button.
Keep this button pressed for 5 seconds.
Pictogram Meaning
This pictogram symbolizes a flashing.
This pictogram symbolizes a time interval.
Pictogram Meaning
The LED flashes.
The LED flashes once every 3 seconds.
The LED flashes 3 times per second.
Notes marked with the pictogram “i” provide important information
on the use of the headset.
2 x
5s
1s
3s
1s

Product overview
8 | Presence
Overview of the LED indications
Meaning during operation
Once the headset is successfully connected, the LED goes off.
Meaning during calls
Meaning during charging
After 5 minutes, the LED goes off. Press the multi-function button to check
the battery charge level. When the battery is fully charged, the LED lights
up blue constantly.
LED Meaning
Headset switches on
Headset switches off
Headset is in pairing mode
Pairing was successful
Pairing has failed or has been cancelled
Connectable state, not connected
LED Meaning
Incoming call
Incoming call + rechargeable battery is weak
LED corresponds to a talk time of ...
less than 1 hour
between 1 and 2 hours
between 2 and 4 hours
between 4 and 10 hours
max. 10 hours; battery is fully charged
2s 2s
1x
1x
2x
3x

Product overview
Presence | 9
Overview of buttons
Multi-function button
Press the
button Function Page
Accepts a call
Ends a call
Transfers a call from the mobile phone to the
headset
Accepts an incoming call and ends the active call
(managing two calls)
Ends the active call and makes the call on hold active
(managing two calls)
Cancels redialing
Cancels voice dialing
Retrieves information on the remaining talk time
19
19
19
21
21
20
20
17
Rejects a call
Rejects the incoming call and continues the active
call (managing two calls)
Voice dialing
Transfers a call from the headset to the mobile
phone
19
21
20
20
Redials the last number
Accepts an incoming call and puts the active call
on hold (managing two calls)
Toggles between two calls (managing two calls)
20
21
21
Changes to pairing mode 12
1 s
2 x
4 s

Product overview
10 | Presence
Volume buttons
Button Duration Function Page
Press one of
the volume
buttons
During an active call:
Increases/reduces the speaker volume
During music reproduction:
Increases/reduces the audio volume
In idle mode (no active call or music
reproduction):
Increases/reduces the volume for the
ring tone , the beeps and the voice
prompts
18
Press both
volume
buttons
During an active call:
Mutes/unmutes the headset‘s micro-
phone
21
Press both
volume
buttons
Toggles between the two connected
Bluetooth devices when not in an
active call.
–
Press both
volume
buttons
In idle mode (no active call or music
reproduction):
Reverses the function of the Volume
+/– buttons
18
Press both
volume
buttons
In idle mode (no active call or music
reproduction):
Disables/enables the voice prompts –
voice prompts: “Voice on”/ “Voice off”
–
1 s
2s
6s

Putting the headset into operation
Presence | 11
Putting the headset into operation
Charging the headset battery
A complete charging cycle takes about 1 hour and 20 minutes. Before
using the headset for the first time, charge the rechargeable battery for a
complete charging cycle without interruption.
1Take off the headset and switch it off (see page 16).
2Connect the smaller plug of the charging cable to the USB socket of the
headset.
3Connect the USB plug of the charging cable to the USB socket of your
computer, the car charger or the power supply unit (not included).
4The battery is being charged. The LED flashes depending on the battery
charge level. After 5 minutes, the LED goes off. Press the multi-function
button to check the battery charge level. When the battery is fully
charged, the LED lights up blue constantly.
WARNING
Danger of injury!
Wearing the headset when charging can cause burns and injuries.
왘Do not wear the headset when charging.
1:20 h
A charging time of ... corresponds to a talk time of ... LED flashes
approx. 10 min less than 1 hour
approx. 20 min between 1 and 2 hours
approx. 40 min between 2 and 4 hours
approx. 80 min between 4 and 10 hours
When the battery charge level drops below 15 minutes of talk time,
the LED flashes red and the voice prompt “recharge headset” is
announced several times. When the battery is flat, the headset
switches off automatically.
1x
1x
2x
3x
1 2
3 4
*
*not included
below 1 hour talk time
1 to 2 hours talk time
4 to 2 hours talk time
10 to 4 hours talk time
3x
2x
1x
1x
LED flashes Meaning
100 %

Putting the headset into operation
12 | Presence
Battery level indicator displayed on Apple iPhone
When the headset is paired with an iPhone, the iPhone screen shows an
additional battery level indicator for the headset.
Pairing the headset with Bluetooth devices
The headset complies with the Bluetooth 4.0 standard. In order that data
can be transmitted wirelessly using Bluetooth technology, you have to
pair your headset with Bluetooth devices that support the “hands free
profile” (HFP), the “headset profile” (HSP) and the “advanced audio
distribution profile” (A2DP).
The headset can save the connection profiles of up to eight Bluetooth
devices with which it has been paired. After switch-on, the headset
automatically tries to connect to the two last connected Bluetooth
devices.
If you pair the headset with a ninth Bluetooth device, the saved connection
profile of the first Bluetooth device will be overwritten. If you want to re-
establish a connection with the first Bluetooth device, you have to pair the
headset again.
Using the headset with a PC and a Bluetooth USB dongle
To use the headset with a softphone, you either require a PC supporting
Bluetooth or you will need an additional Bluetooth USB dongle. These
dongles are wireless stereo audio transmitters and receivers that enable a
Bluetooth connection.
The BTD 800 USB Bluetooth USB dongle is supplied together with the Pre-
sence UC variants. Bluetooth USB dongles for the other Presence variants
are available from your Sennheiser partner (e.g. BTD 500 USB).
To use the headset with a Bluetooth USB dongle:
왘Plug the Bluetooth USB dongle into the USB port of your PC.
왘Follow the instructions in the next chapter, as well as those given in the
instruction manual of your Bluetooth USB dongle.
CAUTION
Danger of malfunction!
The transmitted radio waves of mobile phones can impair the operation of
sensitive and unprotected devices.
왘Only make calls with the headset in locations where wireless Bluetooth
transmission is permitted.
paired
paired +
connected

Putting the headset into operation
Presence | 13
Pairing the headset with a Bluetooth device
The following chapter describes, by way of example of a mobile phone,
how to pair the headset with a Bluetooth device. In case of deviation,
proceed as described in the instruction manual of your mobile phone.
1Switch the headset off (see page 16).
2Keep the multi-function button pressed and gently pull the power on/
off slider away from the headset. The LED alternately flashes blue and
red. The headset is in pairing mode.
3Enable the Bluetooth visibility on your mobile phone.
4On the mobile phone, start a search for Bluetooth devices. All available
devices in the proximity of the mobile phone are displayed.
5From the found Bluetooth devices, select “Sennheiser Presence” to
establish a Bluetooth connection to the headset. If necessary, enter the
default PIN code “0000”.
6Once the headset is paired with the mobile phone, the LED goes off.
If pairing is not successful within 5 minutes, the headset automatically
returns to connectable mode. Repeat the pairing procedure.
1
3
6
4
20 cm
Menu
Bluetooth on
Bluetooth o
”Pairing successful”
2
on
”Pairing“
press and hold
4s
5
Sennheiser Presence
Sennheiser VMX 200
Sennheiser Presence
Keyword:
0000
Menu
Add device
off
3x

Using the headset
14 | Presence
Using the headset
Individually adjusting the headset and wearing it
For an optimized and individual wearing comfort, the headset can be worn
on your left or right ear in two different ways, e.g. with or without the ear
hook.
Wearing the headset with ear adapter
The ear adapter with loop is supplied in 3 different sizes: S, M, L. Select the
size that fits your ear.
1Remove the ear hook and the ear adapter without loop or the ear
adapter with loop from the headset.
2Attach the selected ear adapter with loop to the headset.
3Move the headset to your ear and insert the loop of the ear adapter.
4Adjust the angle of the loop so that the headset fits comfortably and
securely in your ear.
1
3 4
LS
2

Using the headset
Presence | 15
Wearing the headset using the ear hook
If you prefer using the ear hook, always wear it in combination with the ear
adapter without loop to ensure optimum wearing comfort.
1Remove the ear adapter with loop.
2Attach the ear adapter without loop to the headset.
3Attach the ear hook to the headset. If you want to change the wearing
ear of the headset, attach the ear hook the other way round.
4Move the headset to your ear and guide the ear hook behind your ear.
5Position the headset so that it fits comfortably.
1 2 3
3.1
5
4

Using the headset
16 | Presence
Switching the headset on/off
Switching the headset on and connecting it
The headset can save the connection profiles of up to eight Bluetooth
devices with which it has been paired (“paired”, see page 12). However,
only two of the paired Bluetooth devices can be simultaneously connected
to the headset (“paired + connected”). After switch-on, the headset
automatically tries to connect to the two last connected Bluetooth devices.
왘Enable the Bluetooth visibility on one or two of the paired Bluetooth
devices. If necessary, disable the Bluetooth visibility on other paired
Bluetooth devices in the proximity of the headset.
왘Gently slide the power on/off slider away from the headset. The LED
flashes blue 3 times. The voice prompt “power on” is announced in the
headset.
The headset can connect to up to two of the paired mobiles phones or
Bluetooth dongles. The LED flashes 3 times blue every 2 seconds and
goes off once a connection to the first Bluetooth device is successfully
established. One or several of the following voice prompts are
announced in the headset:
– “Phone one connected” for the first mobile phone
– “Phone two connected” for the second mobile phone or
– “Dongle connected” for the Bluetooth dongle.
Switching the headset off
왘Slide the power on/off slider away from the headset.
The voice prompt “power off” is announced in the headset and the LED
flashes red 3 times. The headset ends the call and switches off.
paired
paired +
connected
Connection profiles and volume settings are saved automatically
when the headset is switched off.
1. ”power on“
2. „... connected“
3x
”power off“
3x

Using the headset
Presence | 17
Retrieving information on the remaining talk time
You can retrieve information on the remaining talk time at any time except
when you are on a call or listening to music:
왘Press the multi-function button.
Information announced LED flashes Remaining talk time
Between 8 and 10 hours
talk time 8 to 10 hours
Between 4 and 8 hours
talk time 4 atond 8 hours
Between 2 and 4 hours
talk time
2 to 4 hours
Between 1 and 2 hours
talk time
1 to 2 hours
Less than 1 hour talk
time
less than 1 hour
Recharge headset less than 15 minutes;
automatic voice prompt
3x
3x
2x
1x
1x
1x

Using the headset
18 | Presence
Changing the volume
You can adjust three independent volume settings for the headset:
• speaker volume: can be adjusted during an active call,
• audio volume: can be adjusted during music reproduction,
• volume for the ring tone, the beeps and the voice prompts:
can be adjusted in idle mode (no active call or music reproduction)
왘Press the
– Volume + button to increase the volume.
– volume – button to reduce the volume.
When the minimum or maximum volume is reached, the voice prompt
“Volume min” or “Volume max” is announced in the headset. When the
voice prompts are disabled, you hear a beep in the headset.
Swapping the +/– assignement of the Volume buttons
You can swap the +/– assignment of the Volume buttons If, for example,
you want to wear the headset on the other ear (see page 14).
왘Keep both Volume buttons pressed for 2 seconds to swap the +/–
assignment of the buttons. The voice prompt “swap volume keys” is
announced in the headset.
Vol +
Vol –
WARNING
Hearing damage due to high volumes!
Listening at high volume levels for long periods can lead to perma-
nent hearing defects.
왘Set the volume to a low level before putting on the headset.
왘Do not continuously expose yourself to high volumes.
2 s
A
B

Using the headset
Presence | 19
Making calls using the headset
Making a call
왘Dial the desired number on your mobile phone.
You hear a beep in the headset.
If your mobile phone does not automatically transfer the call to the
headset:
왘Press the multi-function button once to transfer the call from the
mobile phone to the headset. Alternatively, press a button on your
mobile phone (see the instruction manual of your mobile phone).
Accepting/rejecting/ending a call
When you receive a call, the headset announces which of the connected
Bluetooth device is ringing:
• connected mobile phones: “Phone one” or “Phone two” or
•Bluetooth dongles connected to the PC: “Dongle“
You then hear a ring tone in the headset and the LED flashes blue. If the
headset battery is low, the LED flashes red instead of blue.
When you receive a call and your headset is switched off, simply switch
your headset on to accept the call.
If you listen to music, the music is paused until you end the call. This
function is not supported by all mobile phones.
왘Press the multi-function button:
Phone 1 “Phone one”
ring, ring
When the voice prompts are disabled, you hear a beep in the
headset.
Duration Function Voice prompt/beeps
Accepts a call
Rejects a call ”Call rejected”
Puts an active call on hold
(pause) ”???”
Ends a call ”Call ended”
1 s
2 x