Sensica Sensifirm User manual

Table of Contents
What is Sensifirm? 4
User interface description 7
Intended use of Sensifirm 8
What to expect when using Sensifirm
8
When Sensifirm should not be used
9
10
11
12
13
13
User Instructions
13
Device Set-Up
14Preliminary Test
16
How to use Sensifirm device
17
Recommended treatment protocol
18
19
Treatment areas
20
Troubleshooting
Customer Service
© All rights reserved to EL Global Trade Ltd.
3
Device Specifications
Possible Side Eects
Sensifirm device description
Handheld device
5
6
Safety 8
9
CONTRAINDICATIONS
WARNINGS
CAUTIONS
Post-treatment care
20
English
Preparing the treatment area
15
18
Cleaning

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4
What is Sensifirm?
Sensifirm is a home-use device
used for improvement in cellulite
appearance, body firming and
circumferential reduction.
Sensifirm brings a completely
new approach to non-invasive
body contouring, featuring
Sensica LIPOTHERM RF™(Radio
Frequency) technology,
commonly used by doctors.
of adipocytes' (fat cells); and
improving microcirculation and
lymphatic drainage. Together,
these eects lead to firming
and smoothing of the skin,
improvement in cellulite
appearance and
circumferential reduction, for a
tighter body with the best
possible visible, lasting results.
Introducing
LIPOTHERM RF™
technology- how it works
Please make sure to
carefully read these
Instructions for Use
before you start your
Sensifirm treatment.
This guide, as well as an
instructional video, can
also be found at
www.sensica.com
Radio Frequency (RF) is a form
of electromagnetic energy
that has been used for a long
time in aesthetic medicine. The
spacing between Sensifirm’s
four RF electrodes enables
great treatment volume and
allows multiple RF waves to
reach deeply into the skin
layers, heating the dermis,
hypodermis (inner skin layers)
and subcutaneous fat layers,
without damaging the
epidermis (outer skin layer).
This deep thermal eect in
turn activates several
biological mechanisms,
among them remodelling, and
later producing, collagen and
elastin; decreasing the volume

English
Sensifirm device
description
5
Sensifirm handheld device
(see illustration below):
•
•
Four RF electrodes.
Two safety temperature
sensors, positioned
between each pair of RF
electrodes.
Touch button and LED
indicators for selecting RF
intensity.
LED to indicate the device
status (ON/OFF).
•
•
•
•
The Sensifirm kit includes the
following components:
External power supply.
Base Gel - designed
specifically to work with
Sensifirm, the Base Gel
improves contact between
the device and the skin,
improving conductivity and
ensuring proper delivery of RF
energy, for best possible
results. DO NOT use Sensifirm
without first applying the
Base Gel, as this will
compromise your safety and
treatment ecacy.
This Sensifirm Instructions for
Use booklet.
•
•

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6
Hand-held description
Status
indicator
RF electrodes
RF energy
selection
button
1-3 energy
level lights
RF electrodes
(front pair)
RF electrodes
(rear pair)
Temperature
sensors
Power
Socket

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7
Status
Indicator
Sensifirm is in standby mode
and ready to work.
Sensifirm is in treatment mode.
RF is activated, skin contact is
detected and the treatment is
underway*.
Sensifirm is in error mode. The
device has detected a
malfunction and has blocked
the activation of the RF
function.
The green light indicates which
RF energy level has been
activated. Press the RF energy
level selection button
repeatedly until you reach the
desired level: 1, 2, or 3.
User interface description
*Note: RF energy is delivered only when proper contact with your skin
is detected. When treatment is underway, the status indicator will
have a steady green light and you will feel vibration.
* Upon contacting the treatment area, the massage function is
automatically turned on.
RF energy
level
selection
button
Transient (for ~5
sec) orange light
followed by
transient (for ~1
sec) green light
Steady green light
Alternating red
and orange lights
1-3 energy levels
lights

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8
Intended use of
Sensifirm
•By women who want to
improve cellulite appearance.
By men and women who want
to tighten and reduce the
circumference of their body.
Sensifirm can be used on
buttocks, thighs, abdomen,
waist and arms.
•
•
What to expect
when using Sensifirm
The use of the Sensifirm device
is simple and quick, as
detailed in the User
instructions section below.
The Sensifirm treatment may
cause:
•Sensations of warmth created
by the RF energy.
Some mild red or pink colour
on the skin, during and just
after the treatment session.
•
Safety
Sensifirm is designed to
protect your skin. The device is
equipped with 2 unique safety
sensors, which constantly
measure the body
temperature to ensure that it
stays within an eective and
safe range throughout
treatment. When the
temperature reaches 42oC
(107.6oF), the heat is
automatically deactivated,
re-activating only when the
skin temperature has
decreased again.

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9
•
•
•
•
•
•
When Sensifirm
should not be used
Sensifirm is designed
especially for you, to allow
both safe and eective
treatment. However, Sensifirm
may not be appropriate for
everyone. Please read the
information below before use.
If you still have any doubts,
and you are unsure whether
Sensifirm is safe for your use,
please consult your physician.
CONTRAINDICATIONS
•If you have an active implant,
such as a pacemaker or
insulin pump, or if you have
any known severe heart
disorder, such as arrhythmias.
If you are pregnant or
breastfeeding.
If you suer from severe or
uncontrolled endocrine or
metabolic conditions, such as
diabetes or uncontrolled
thyroid disease.
If you have a damaged
immune system or autoimmune
disorder, such as AIDS or
Lupus, or if you use drugs that
influence the immune system.
•
•
Do NOT use Sensifirm if any of
the following apply:
•
If you suer from blood
clotting disorders, excessive
bleeding or bruising,
damaged wound healing or if
you routinely take
blood-thinning medication.
If you suer from a history of
deep vein thrombosis.
If you have a history of
collagen disorders, or suer
from keloid scarring (growth of
extra scar tissue where the
skin has healed after an injury).
If you have a general extreme
illness, such as hepatitis, liver
disease or epilepsy.
If you suer from sensitive or
damaged skin such as in cases
of frequent redness or rash,
inflammations, breakouts (such
as psoriasis), blisters, sores,
infections, acne or extra dry skin.
If you have diminished or
exaggerated perception of
temperature change.
If you have taken Accutane in
the past 6 months.
If you have a heat-induced
disease or an active skin
disease, such as herpes,
eczema, rashes etc., in the
treatment area.
If you have skin cancer, areas
at risk of malignancy, or if you
have received radiation
•
•
•

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10
therapy or chemotherapy
within the past 3 months.
Note: If you have undergone
any other aesthetic procedure
in the designated treatment
area, or if you have treated the
skin with a prescribed drug
within the past 3 months, or if
you have any concerns
regarding potential side
eects, please consult your
physician before using
Sensifirm.
WARNINGS
•If you have any permanent
implants in the designated
treatment area, including
but not limited to: silicon or
injected chemical materials,
metal plates or other metal
materials.
If in the past 3 months you
have had surgery, including
plastic surgery, or you have
undergone any aesthetic
procedure, such as skin
resurfacing, liposuction,
deep peeling, cryolipolysis
(fat freezing), or have had
esthetic injections of fillers,
such as hyaluronic acid,
collagen, fat or Botox, in the
treatment area.
If you have any metal items,
such as jewelry or piercings,
or tattoos or permanent
make up on the designated
treatment areas.
•
•
•If you have sunburn, or dark
brown or black spots such as
freckles, birth marks, moles or
blisters in the treatment area.
If you are allergic or sensitive
to chrome or nickel or any
component of the Base Gel.
If you are under the age of 18.
If you have reduced physical,
sensory or mental
capabilities.
Do not use Sensifirm over
breasts, genitals or areas
not recommended in this
Instructions for Use.
Do not use Sensifirm over
hairy areas of the body, as
this may result in the hairs
being burnt.
•
•
•
There are some scenarios in
which Sensifirm’s safety and
eectiveness has not yet been
tested or established. Therefore,
if any of the following apply, it is
NOT advised that you use the
device:
•
•

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11
Use Sensifirm only with
the original power
supply. For your safety,
never use DC adapters
which are not approved
by the manufacturer.
Note: the Base Gel is for
external use only - avoid direct
contact with eyes. In the event
that such contact does occur,
wash the eyes immediately
with water.
CAUTIONS
•Never use flammable liquids,
such as alcohol (including
perfumes, sanitizers, or other
applications containing
alcohol) or acetone to clean
the skin in the hour before
using Sensifirm as it may
cause burning of the skin.
Do not open or repair the
device, as it may expose you
to dangerous electrical
components.
Do not place, store or use
Sensifirm near bathtubs,
showers, basins or other
vessels containing water,
as this may cause severe
electrocution.
Do not leave Sensifirm
unattended while plugged
into the electricity supply, as
it may lead to electrocution.
Keep out of reach of children
and pets.
Use the Sensifirm only in
accordance with these
Instructions for Use and for
the intended use.
Do not use the device if any
part of the device is missing,
damaged or loose, if the
device is not working
•
•
properly, if you see or smell
smoke, or if the device
becomes damp or wet.
Make sure the device is
clean, dry and intact before
each use. Cleaning
instructions are detailed in
the Cleaning section below
Do not use the Sensifirm
device without first applying
the Base Gel.
Do not use the Base Gel
after its expiration date.
•
•
•
In order to avoid serious harm
from using the Sensifirm device:
•
•
•
•
Note: Sensifirm is designed to
be used by a single user.

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12
Possible Side Eects
When using the Sensifirm device
according to these Instructions
for Use, side eects are rare.
However, every aesthetic
procedure, including the use of
home-use devices, may cause
some degree of side eects.
These possible side eects are
temporary, rare and resolve
spontaneously within 24 hours.
However, it is important that
you understand the risks and
complications that may occur
when using an RF device:
If necessary, please consult
with your physician if any of
these side eects occur.
Degree
of Side
Eect
Side Eects
Minor
Rare
Extremely
Rare
Local pain
Skin irritation
Skin redness
Minor swelling
Skin sensitivity
Allergies or sensitivity
to Base Gel
Mild skin burns
Pigment changes
Excessive redness,
rash, swelling
Subcutaneous
bleeding
Severe burns
Infection
Bruising
Blistering

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13
User instructions
Sensifirm is intended for use on
buttocks, thighs, abdomen,
waist and arms.
Device Set-Up
Remove all components
from the box (the Sensifirm
device, power supply and
Base Gel).
Check the expiration date of
the Base Gel.
Before beginning the
treatment, make sure that
the electrodes are clean, dry
and intact.
Insert the plug into an
electrical outlet, and insert
the cord end into the device
socket.
Your Sensifirm device is
now ready for use.
1.
2.
3.
4.
Preparing the treatment
area
1.
2.
3.
4.
Make sure your skin is dry,
clean and free of topical
products, such as
moisturizers and lotions.
Caution: Never use
flammable liquids, such as
alcohol (including perfumes,
sanitizers, or other
applications containing
alcohol or acetone) to clean
the skin in the hour before
using Sensifirm, as it may
cause burning of the skin.
Remove all jewelry from the
treatment area.
Remove excessive or long
hair from the treatment area.
Perform a preliminary test on
a small patch of skin in the
intended treatment area, 48
hours before the first use of
Sensifirm. In the preliminary
test, you can determine the
energy level settings that
best suit you (see
Preliminary test section
below).

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14
Preliminary Test
The preliminary test is intended
to determine how your skin will
react to the Sensifirm treatment,
and to help you to find the most
comfortable setting for you, for
each treatment area.
Perform a preliminary test on
each area you intend to treat
48 hours before the first full
treatment.
Apply a thin, even layer of
Base Gel, included in your kit,
on the treatment area.
Plug in the Sensifirm device
and select RF energy level 3.
Place the Sensifirm device on
the desired treatment area
and move it in a circular
motion, for 3 minutes.
The treatment will create a
warm sensation on your skin.
However, if you feel your skin
is heating up too fast, reduce
the RF energy level, adjusting
it to suit your own comfort.
Stop the test immediately if
you do not feel comfortable,
or if you see adverse eects
such as severe redness or
blistering.
Wait 48 hours and examine
the tested area.
1.
2.
3.
4.
5.
6.
If the skin in the test area
seems normal (no adverse
eects) you can proceed with
a full treatment at the highest
comfortable energy level.
Note: The RF energy level
indicates the rate at which the
temperature rises when in
heating mode. A high RF energy
level will enable you faster and
more even heating.
We recommend performing all
treatments at energy level 3
(highest). However, you can
achieve maximum results at all
RF energy levels: at lower levels,
it will just take longer to reach
the eective temperature.
7.

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15
the skin.
If you do not feel a sensation
of warmth after approximately
30 seconds, try moving the
Sensifirm over a smaller
treatment area, and/or
increasing the RF energy.
At the end of each treatment
session, turn o the device by
pressing on the energy
selection button. An orange
indicator light will light up
while the device is shutting
down. After the light has
turned o, unplug the device
from the electrical outlet.
After completing the
treatment, wipe o any
remaining Base Gel from the
treated area.
Clean the device with a soft
damp cloth or paper towel,
according to the cleaning
instructions in the Cleaning
section below.
5.
6.
7.
8.
How to use Sensifirm device
Apply a thin, even layer of
the Base Gel included in your
kit, on the area that is
intended for treatment.
Set the RF energy level to
the level you found most
comfortable when you
carried out the preliminary
test. Press the RF energy
level selection button
repeatedly until you reach
the desired level: 1, 2, or 3.
Place the device on the
intended treatment area,
ensuring full contact of the
electrodes with your skin
throughout the entire
treatment. If the device is not
properly placed, the RF energy
and massage will not be
delivered. When the device is
working, you will feel and hear
a gentle vibration, and the
indicator will be lit up in green.
Move the device over the
treatment area in slow circular
motions, while maintaining
constant, firm contact with
1.
2.
3.
4.
Note: A preliminary test should be
conducted before proceeding to
a full treatment. (See Preliminary
test section above.
See treatment areas, treatment
time and treatments schedule in
the Recommended treatment
protocol section below.

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16
Recommended treatment
protocol
For long-lasting results, use
Sensifirm once a week on each
treatment area, for a period of
8 weeks.
To sustain optimal results, you
can repeat the Sensifirm
treatment protocol as needed.
You can use the Sensifirm
device on the buttocks, thighs,
abdomen, waist or arms. A
typical treatment session
takes about 20 minutes for a
body area the size of
15cmX30cm/ 6inX12in (this is
about the size of your two
palms).
We recommend performing all
treatments at energy level 3
(the highest). However, you
can achieve maximum results
at all RF energy levels: at lower
levels, it will just take longer to
reach the eective
temperature. Therefore, select
your RF energy level
according to your own level of
comfort, as determined by
you during the preliminary test.
•
•

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17
Treatment areas
Buttocks and thighs
(area 1 )
•Place the electrodes on the
treatment area, as indicated
in the diagram.
Move the Sensifirm in
continuous circular motions
around the area, as
indicated by the arrows in
the diagram.
The recommended
treatment time for this area
is 20 minutes for each side.
•
•
Do not treat full areas with
energy levels you have not
tested before (as detailed in the
Preliminary test section above).
Abdomen (area 2)
•Place the electrodes on the
treatment area, as indicated
in the diagram.
Move the Sensifirm in
continuous circular motions
around the area, as
indicated by the arrows in
•
the diagram.
The recommended
treatment time for this area
is 20 minutes.
•
Arms (area 3) and Waist (area 4)
•Place the electrodes on the
treatment area, as indicated
in the diagram.
Move the Sensifirm in
continuous circular motions
around the area, as
indicated by the arrows in
the diagram. If this is
uncomfortable, switch to
linear motions.
The recommended
treatment time for this area
is 15 minutes for each side.
•
•

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18
Do not rinse the Sensifirm
device under running
water, as this may cause
device malfunction.
Post-treatment care
•After completing the
treatment, wipe o the
remaining Base Gel from the
treated area.
Do not expose the treatment
area to direct sun light
without applying a
high-factor sunscreen (at
least 30 SPF). Uncontrolled
sun exposure might cause
your skin to be sensitive
For 2 days after treatment,
avoid the use of extremely
hot water and do not use
abrasive or harsh products.
In cases where superficial
crusting or scabbing occurs,
do not rub, scratch or
remove the scab. Cleanse
the area gently and pat dry.
Since skin cellulite formation
is an ongoing process, you
may repeat the Sensifirm
treatment according to your
needs.
•
•
•
•
Cleaning
Make sure to turn o and
unplug the device before
cleaning.
It is recommended to use a
soft damp cloth, paper towel
or pre-moistened wipe to
clean any residual Base Gel
from the Sensifirm. Make sure
the entire underside of the
device, including the
electrodes area, temperature
sensors and plastic cover, is
cleaned thoroughly.
Keep the Sensifirm device
dry. Never place, store or use
your Sensifirm near bathtubs,
showers, basins or other
vessels containing water, as
this may cause electrocution.
If you do not plan on using
your Sensifirm device for a
long period of time, it is
recommended to keep it clean
and stored in its original box.
If you plan to travel and take
your Sensifirm with you, you
should store it in the original
box and follow the
maintenance instructions.
1.
2.
3.
4.
5.

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19
•General error:
If dirt or debris get stuck on
the electrodes, you should
clean them in accordance
with the Cleaning section
above. If you cannot get
the area clean, contact
our customer service.
In case of a general error,
reset the device – unplug
the power cord from the
electrical outlet on the wall,
wait 10 seconds and then
reconnect it.
If you still have problems
with your device, please
contact our customer
service.
a.
b.
c.
•If Sensifirm does not turn on:
Troubleshooting
If you experience any
problems with your Sensifirm,
please refer to the information
below:
Make sure that the power
cord is plugged in properly
to the electrical outlet and
into the device socket.
Make sure that the power
outlet has power.
a.
b.
•If Sensifirm does not deliver
RF signal energy and
massage (i.e. you cannot feel
the warm sensation or hear/
feel the gentle vibration):
Make sure there is full
contact of the electrodes
with the skin
Make sure that the Base
Gel has been applied
properly over the
treatment area.
The RF signal will be
activated only when at
least one pair of
electrodes are in full
contact with the skin. (See
indicator details set out in
the User interface
description section above.).
a.
b.
c.

20
English
Customer Service
For more information about
Sensifirm, if your Sensifirm is
broken or stops working, if
you need assistance or if you
would like to order more
Base Gel (for additional
treatments or if your Base
Gel has expired), please
contact us:
•
0800 923 4833
[e-mail]
Device specification
parameters
The RF handheld device is
powered by multipolar RF at
10±0.5 Watt
Frequency: 1±0.05 MHz
Selectable output power level:
3 levels
Temperature sensors: RF
heating is automatically
deactivated when skin
temperature reaches 42oC
(106.70F). The heating is
reactivated when
temperature decreases.
Treatment area: ~20cm2
(~3.25 in²)
External power supply:
Input 100-240VAC, 50-60Hz,
0.5A
Output 12VDC, 1.8A
Device size:
146mm X 74mm X 63mm
(LxHxW)
5.75in X 2.91in X 2.48in (LxHxW)
Weight:
192g (6.77oz)

21
Storage Instructions
Storage and Transport
Conditions
Temperature
Humidity
Non-condensingPressure
Operational Conditions
Temperature
30% to 70% RHHumidity
10,000 ft.
Max
Operating
Altitude
-10 0C to 70 0C
(140F to 1580F)
10% to 90% RH
at 550C/1310F
100C to 400C
(500F to 1040F)
Labeling
Model: CEL100EUxxyyzzz
Power: 9V, 1.5A, 100-240VAC,
50-60Hz
MD 04194 A2
Double insulation
Consult Instructions
for use
Waste Electronic and
Electrical Equipment
Please read all
warnings and safety
precautions prior to use
Do not rinse Sensifirm
under running water,
as it may cause device
malfunction. Keep dry
English

22
English
Treatment log
Treatment date Treated area Comments