Sharp AM-400 User manual

DIGITAL MULTIFUNCTIONAL SYSTEM
ONLINE GUIDE
MODEL
AM-400
1. Installation
2. Copying
3. Sending Faxes
4. Receiving Faxes
5. Special Fax Functions
6. Printing
7. Scanning
8. Printing Lists
9. Maintenance
10. Troubleshooting

CAUTION:
For a complete electrical disconnection pull out the mains plug.
VORSICHT:
Zur vollständigen elektrischen Trennung vom Netz den Netzstecker ziehen.
ATTENTION:
Pour obtenir une mise hors-circuit totale, débrancher la prise de courant secteur.
AVISO:
Para una desconexión eléctrica completa, desenchufar el enchufe del tomacorriente.
VARNING:
För att helt koppla från strömmen, dra ut stickproppen.
ATTENZIONE:
Per un totale scollegamento elettrico rimuovere la spina di corrente.
"The mains outlet (socket-outlet) shall be installed near the equipment and shall be easily accessible."
"De aansluiting op de stroomvoorziening (stopkontakt) moet nabij het apparaat zijn aangebracht en moet
gemakkelijk bereikbaar zijn."
Ett nätuttag (vägguttag) bör befinna sig nära utrustningen och vara lätt att tillgå.
La presa di corrente deve essere installata vicino all'apparecchio, e deve essere facilmente accessibile.
El tomacorriente principal se debe encontrar cerca del aparato y debe ser fácil de acceder a él.
"Die Netzsteckdose (Wandsteckdose) sollte in der Nähe des Geräts installiert werden und leicht zugänglich sein."
Stikkontakten skal være placeret nær faxen og være let tilgængelig.
Pääpistoke (pistokkeen poisto) tulee asentaa lähelle laitetta ja tulee olla helposti poistettavissa.
Stikkontakten må være montert i nærheten av utstyret og den må være lett tilgjengelig.
La prise de courant principale (d'alimentation) doit être située près de l'appareil et facilement accessible.
This equipment complies with the requirements of Directive 1999/5/EC.
Dieses Gerät entspricht den Anforderungen der EU-Richtlinie 1999/5/EG.
Cet appareil est conforme aux exigences de la directive 1999/5/CE.
Este aparato satisface las exigencias de las Directiva 1999/5/CE.
Quest’apparecchio è conforme ai requisiti delle direttiva 1999/5/CE.
Dit apparaat voldoet aan de eisen van de richtlijn 1999/5/EG.
Este equipamento obedece às exigências da directiva 1999/5/CE.
Ησυσκευή αυτή ανταποκρίνεται στις απαιτήσεις των οδηγια 1999/5/ΕK.
Denna utrustning uppfyller kraven enligt direktiv 1999/5/EC.
Dette udstyr overholder kravene i direktiv 1999/5/EF.
Dette produktet oppfyller kravene i direktiv 1999/5/EC.
Tämä laite täyttää direktiivi 1999/5/EY.

This is a facsimile product operating in German, Austrian, Swiss, France, Italy, Sweden, Finland, Norway,
Denmark, Spain, Portugal, Greece, Hungary and Poland analogue public switched telephone networks which
follow the TBR21 Standard.
The Declaration of Conformity can be viewed at the following URL address.
http://www.sharp.de/doc/AM-400.pdf

MAINS PLUG WIRING INSTRUCTIONS
This equipment is fitted with a moulded type mains plug which incorporates a detachable
fuse cover, under no circumstances should the plug be used without the fuse cover fitted.
In the unlikely event of the socket outlet in your home not being compatible with the plug
supplied, cut off the mains plug and fit an appropriate type observing the wiring code
below.
DANGER: The fuse from the cut-off plug should be removed and the plug should be
disposed of in a safe manner. Under no circumstances should the cut-off plug be
inserted into a socket outlet as a serious electric shock may occur.
If you are not sure how to do this, get help from a qualified electrician.
IMPORTANT
The wires in this mains lead are coloured in accordance with the following code:
GREEN-AND-YELLOW: Earth
BLUE: Neutral
BROWN: Live
As the colours of the wires in the mains lead of this apparatus may not correspond with
the coloured markings identifying the terminals in your plug, proceed as follows:The wire
which is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug
which is marked by the letter E, or by the safety earth symbol or coloured green or
green-and-yellow.The wire which is coloured BLUE must be connected to the terminal
which is marked with the letter Nor coloured black.The wire which is coloured BROWN
must be connected to the terminal which is marked with the letter Lor coloured red.
This apparatus must be protected by a 13A fuse in the mains plug or distribution board.
"WARNING: THIS APPARATUS MUST BE EARTHED"
This equipment complies with the requirements of Directive 1999/5/EC.
Dieses Gerät entspricht den Anforderungen der EU-Richtlinie 1999/5/EG.
Cet appareil est conforme aux exigences de la directive 1999/5/CE.
Este aparato satisface las exigencias de las Directiva 1999/5/CE.
Quest’apparecchio è conforme ai requisiti delle direttiva 1999/5/CE.
Dit apparaat voldoet aan de eisen van de richtlijn 1999/5/EG.
Este equipamento obedece às exigências da directiva 1999/5/CE.
Ησυσκευή αυτή ανταποκρίνεται στις απαιτήσεις των οδηγια 1999/5/ΕK.
Denna utrustning uppfyller kraven enligt direktiv 1999/5/EC.
Dette udstyr overholder kravene i direktiv 1999/5/EF.
Dette produktet oppfyller kravene i direktiv 1999/5/EC.
Tämä laite täyttää direktiivi 1999/5/EY.
This is a facsimile product operating in British and Irish analogue public switched telephone networks which
follow the TBR21 Standard.
The Declaration of Conformity can be viewed at the following URL address.
http://www.sharp.de/doc/AM-400.pdf
(U.K. Only)

Deklaracja zgodności według ISO/IEC guide 22 nr 1
Dostawca: SHARP Electronics GES.M.B.H. Sp. z o.o. Oddziałw Polsce
02-844 Warszawa, ul. Puławska 469 tel. [phone]
OSTRZEŻENIE:
Zasilanie urządzenia jest całkowicie wyłączone tylko po wyjęciu wtyczki z kontaktu.
Gniazdko elektryczne, do którego podłączony jest telefaks, powinno sięznajdować
w pobliżu, w łatwo dostępnym miejscu.
Urządzenie to speinia wymagania dyrektywy 1999/5/EC.
Ten telefaks pracuje w polskiej publicznej sieci telekomunikacyjnej zgodnie z
wymaganiami norm PN-T-83001 i PN-76/T-05051.
(Poland Only)

Внимание!
Во исполнение Статьи 5 Закона Российской Федерации "Озащите прав
потребителей", атакже Указа Правительства Российской Федерации №720 от
16 июня 1997 г. устанавливается срок службы данной модели – 7 лет с
момента производства при условии использования встрогом соответствии с
инструкцией по эксплуатации иприменяемыми техническими стандартами.
Следующие данные являются дополнительной информацией, необходимой
для обеспечения требований Государственного Стандарта «Информация для
покупателей», введенного вдействие с1 июля 1998г.
Остальная обязательная информация уже отражена вруководстве по
эксплуатации.
Страна-изготовитель: Произведено вТаиланде
Фирма-изготовитель: ШАРП Корпорейшн
Юридический адрес изготовителя:
22-22 Нагайке-чо, Абено-ку,
Осака 545-8522, Япония
(Russian Only)

1
Introduction
Welcome, and thank you for choosing a Sharp MFP! The MFP is a
combination monochrome printer, copier, fax, and colour scanner. The
features and specifications of the MFP are shown below.
Print specifications
*The yields may vary depending on coverage and operating conditions.
Copy specifications
Printer type Laser
Toner cartridge yield*
(continuous printing,
5% page coverage,
A4 paper)
Initial starter cartridge (included with
machine): Approx. 1500 pages
Replacement cartridge AM-30DC: Approx.
3000 pages
Drum cartridge yield*
(continuous printing,
5% page coverage,
A4 paper)
Initial starter cartridge (included with
machine): 20,000 pages (average)
Replacement cartridge (AM-90DR): 20,000
pages (average)
PC print speed 12 ppm (pages per minute)
Resolution 600 ×600 dpi (dots per inch)
Copy speed 12 cpm (copies per minute)
Copy quality settings Text, Photo
Copy resolution settings 300 dpi, 600 dpi
Enlargement/Reduction
25% to 400%
Contrast settings 5 levels
Halftone 256 levels
Multiple copies Max. 99 copies per original
Maximum copy size Document glass: A4
Auto document feeder: A4

2
Fax specifications
*Based on Sharp Standard Chart at standard resolution, excluding time for
protocol signals (i.e., ITU-T phase C time only).
Scanning specifications
Automatic dialling 100 Speed Dial numbers
M o d e m s p e e d 33,600 bps with automatic fallback to lower
speeds (lowest speed 2400 bps).
Transmission time* Approx. 3 seconds
Communication method Super G3, G3
Compression scheme MMR, MR, MH
Applicable telephone line Analog public switched telephone network
(TBR21)
Memory size* 2 MB (approx. 125 average A4 pages)
Resolution Horizontal: 8 lines/mm
Vertical:
Standard: 3.85 lines/mm
Fine /Halftone: 7.7 lines/mm
Super fine: 15.4 lines/mm
Halftone 256 levels
Reception modes FAX ONLY, EXT. TEL
Scanner type CIS (Contact Image Sensor)
Resolution 300/600 x 300 dpi, 300/600 x 600 dpi
S c a n s p e e d Black and white:
300/600 x 300 dpi: 6 sec/page
300/600 x 600 dpi: 12 sec/page
Colour and grayscale:
300/600 x 300 dpi: 18 sec/page
300/600 x 600 dpi: 36 sec/page

3
General specifications
As a part of our policy of continuous improvement, SHARP reserves the right to make
design and specification changes for product improvement without prior notice. The
performance specification figures indicated are nominal values of production units.
There may be some deviations from these values in individual units.
Compatibility TWAIN, WIA
Grayscale 256 levels
Colour 24-bit colour
Auto document feeder A4 size: 20 sheets max. (80 g/m2)
Computer connection USB 2.0 or 1.1 port (USB 2.0 or 1.1 cable
must be purchased separately)
Effective scanning width 208 mm max.
Effective printing width 202 mm max.
Display 16-digit LCD display
Paper tray capacity
(A4-size plain paper) 250 sheets (80 g/m2)
(At room temperature and normal humidity)
Power requirements 220 - 230 V AC, 50 Hz (U.K., Eire: 230 V AC,
50 Hz; Russia: 220 -240 V AC 50/60 Hz)
Operating temperature 10 - 30°C
Humidity 20 - 85% RH
Noise emission Less than 70 dBA (measured according to EN
27779 (DIN 45635))
Power consumption Idle: 9 W
Maximum: 870 W
Dimensions Width: 475 mm
Depth: 420 mm
Height: 370 mm
Weight Approx. 12.7 kg (including trays and toner and
drum cartridges)

4
Important safety information
• Do not disassemble this machine or attempt any procedures not described
in this manual. Refer all servicing to qualified service personnel.
• Do not install or use the machine near water, or when you are wet. For
example, do not use the machine near a bath tub, wash bowl, kitchen sink
or laundry tub, in a wet basement, or near a swimming pool. Take care not
to spill any liquids on the machine.
• Unplug the machine from the power outlet and consult a qualified service
representative if any of the following situations occur:
- Liquid has been spilled into the machine or the machine has been
exposed to rain or water.
- The machine produces odors, smoke, or unusual noises.
- The power cord is frayed or damaged.
- The machine has been dropped or the housing damaged.
• Do not allow anything to rest on the power cord, and do not install the
machine where people may walk on the power cord.
• This machine must only be connected to a 220 - 230 V, 50 Hz, earthed
outlet (U.K., Eire: 230 V, 50 Hz; Russia: 220 - 240 V, 50/60 Hz). Connecting
it to any other kind of outlet will damage the machine.
• Never insert objects of any kind into slots or openings on the machine. This
could create a risk of fire or electric shock. If an object falls into the machine
that you cannot remove, unplug the machine and consult a qualified service
representative.
• Do not place this machine on an unstable cart, stand or table. The machine
could be seriously damaged if it falls.
• Never install telephone wiring during a lightning storm.
• Never install telephone sockets in wet locations unless the socket is
specifically designed for wet locations.
• Never touch bare telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
• Do not use a telephone to report a gas leak in the vicinity of the leak.
• The power outlet must be installed near the equipment and must be easily
accessible.

5
Trademark information
• Sharpdesk is a trademark of Sharp Corporation.
• Microsoft, Windows and Internet Explorer are trademarks of Microsoft
Corporation in the U.S.A. and other countries.
• Acrobat and Adobe are trademarks of Adobe Systems Incorporated.
• Eastman Software is a trademark of Eastman Kodak Company.
• All other company names and product names appearing in this manual are
the trademarks of their respective owners.

6
Table of Contents
A Look at the Operation Panel 8
1. Installation 11
Unpacking Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Installing the Toner Cartridge and Drum Cartridge. . . . . . . . . . . . . . 18
Loading Printing Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the Machine as a Shared Printer on a Network . . . . . . . . . . . 34
Entering Your Name and Fax Number . . . . . . . . . . . . . . . . . . . . . . . 44
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
General Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
2. Copying 53
Making a Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Selecting Temporary Copy Settings. . . . . . . . . . . . . . . . . . . . . . . . . 56
Permanent Copy Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using the Auto Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Copying onto Envelopes and Cards. . . . . . . . . . . . . . . . . . . . . . . . . 64
3. Sending Faxes 67
Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Storing a Number for Speed Dialling . . . . . . . . . . . . . . . . . . . . . . . . 72
Selecting Temporary Fax Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Other Fax Transmission Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Using an Extension Phone to Send a Fax . . . . . . . . . . . . . . . . . . . . 85
Broadcasting (Sending a Fax to Multiple Destinations) . . . . . . . . . . 87
Timer Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
4. Receiving Faxes 95
Selecting the Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Using FAX ONLY Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Using EXT. TEL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Substitute Reception to Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

7
5. Special Fax Functions 100
Polling (Requesting a Fax Transmission) . . . . . . . . . . . . . . . . . . . . 100
Being Polled (Memory Polling) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
6. Printing 103
Printing a Document From an Application . . . . . . . . . . . . . . . . . . . 103
Selecting Print Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Printing on Envelopes and Cards . . . . . . . . . . . . . . . . . . . . . . . . . . 108
7. Scanning 110
Scanning From a TWAIN Application . . . . . . . . . . . . . . . . . . . . . . . 110
Scanning From a WIA Application (Windows XP/Me only). . . . . . . 114
Scanning From the Scanner Wizard (Windows XP/Me only) . . . . . 117
Scanning From the Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . 118
8. Printing Lists 128
9. Maintenance 133
Cleaning the Scanning Glasses and Rollers. . . . . . . . . . . . . . . . . . 133
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Replacing the Drum Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
10. Troubleshooting 140
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Messages and Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Index 152

8
A Look at the Operation Panel
Display
This displays messages and prompts to help you operate the machine.
ZOOM key
Press this key to select an enlargement or reduction setting when making a
copy (page 56).
E-SORT key
Press this key when making multiple copies to have the copies collated
(sorted into sets with the pages ordered 1, 2, 3..., 1, 2, 3..., etc.) (page 58).
QUALITY key
When making a copy, press this key to select the type of original you are
copying (TEXT or PHOTO) (page 57). When sending a fax, press this key to
select a resolution setting (page 77).
Right/left arrow keys: When making a copy, press either of these keys after
selecting an enlargement/reduction setting with the ZOOM key to increase or
decrease the setting by 1% (page 56). When sending a fax, press either of
these keys to search through your auto-dial fax numbers (page 69).
MENU key
Press this key, followed by the left or right arrow key, to access special
functions and settings.
1
2
3
4
5
6
CONTRAST
REDIAL
BROADCAST
SPEED
QUALITY
E-SORT
ZOOM
PRINT STOP DUPLEX SCAN
MENU
ENTER
ZA
COPY SCAN FAX
!
HELP
10 11 13 14 1512 16 17 20 21
1 932 4 5 6 7 8
18 19

9
CONTRAST key
Press this key to select a contrast setting when making a copy (page 57) or
sending a fax (page 77).
REDIAL key
Press this key followed by the Start key to automatically redial the last number
dialled (page 71).
Stop key
Press this key to cancel an operation before it is completed.
COPY key
Press this key to select copy mode (page 53).
SCAN key
Press this key to select scan mode (page 122).
HELP (FAX key and SCAN key)
Press the FAX key and SCAN key simultaneously to print the HELP list, a
brief guide to the operation of the machine.
FAX key
Press this key to select fax mode (page 67). When in fax mode, press this key
to select the Line Monitor function (page 78).
Alarm indicator
This blinks when the toner cartridge nears empty or the drum cartridge is near
or at the end of its life. This lights steadily when the toner cartridge is empty,
the machine is out of paper, the print compartment cover is open, or when a
paper jam has occurred (a message will appear to indicate the problem).
DUPLEX SCAN key
Press this key to copy (page 58) or fax (page 78) multiple two-sided pages.
PRINT STOP key
Press this key to cancel a print job sent to the machine from a computer (page
103).
ENTER key
Press this key to enter or select a setting.
BROADCAST key
Press this key to send the same fax to multiple destinations (page 87).
9
10
11
12
13
14
15
17
18
16
7
8

10
SPEED key
Press this key to dial a fax number using an abbreviated 2-digit Speed Dial
number (page 69).
Number keys
Use these keys to enter the number of copies, dial fax numbers, and enter
numbers and letters when storing auto-dial numbers.
Start key
Press this key when you are ready to begin copying, faxing, or scanning. The
key can also be pressed in the date and time display of fax mode to show the
percentage of memory currently used.
19
20
21

11
1. Installation
1. Installation
Unpacking Checklist
Before setting up, make sure you have all of the following items. If any are
missing, contact your dealer or retailer.
Note: The shape of the line cord plug varies by country. An adapter (not
shown) is provided in some countries.
Points to keep in mind when setting up
Do not place the
machine in direct
sunlight.
Do not place the
machine near
heaters or air
conditioners.
Keep dust away from
the machine.
Keep the area
around the
machine clear.
About condensation
If the machine is moved from a cold to a warm place, it is possible that
condensation may form on the scanning glass, preventing proper scanning of
documents. To remove the condensation, turn on the power and wait
approximately two hours before using the machine.
CD-ROM
Setup
Guide
Toner
cartridge
Telephone
line cord
Drum
cartridge
Document
feeder tray
Output tray

Installation
12
Installation
Attaching the trays
Attach the document feeder tray.
Slide the output tray into the machine as shown. When it stops, lift the end
slightly and push in so that the tray locks in place.
Important:
The output tray must be attached correctly or the machine will not operate.

Installation
13
1. Installation
Releasing the scanner
Before plugging in the power cord, pull the scanner release toward you to
release the scanner lock.
♦Caution: Plugging in the power cord without releasing the scanner lock
may damage the machine.
If you need to move the machine:
♦In the event that you need to move the machine to a new location,
disconnect the telephone line cord before unplugging the power cord. After
you have unplugged the power cord, push the scanner release back in to
lock the scanner.
♦After moving, release the scanner lock first and then plug in the power cord.
Connect the telephone line last.

Installation
14
Connecting the power cord
Plug the power cord into a 220 - 230 V, 50 Hz, earthed AC outlet (U.K., Eire:
230 V, 50 Hz, earthed (3-prong) outlet; Russia: 220-240 V, 50/60 Hz, earthed
outlet).
♦Caution: Make sure the scanner has been released as explained on the
previous page before plugging in the power cord.
♦The power outlet must be installed near the equipment and must be easily
accessible.
Note: The shape of the power plug varies by country.
Comments:
♦The machine does not have a power on/off switch. The power is turned on
and off by simply plugging in or unplugging the power cord.
♦Whenever you unplug the power cord, wait at least 5 seconds before
plugging it back in.
♦If your area experiences a high incidence of lightning or power surges, it is
recommended that you install surge protectors for the power and telephone
lines. Surge protectors can be purchased from your dealer or at most
telephone specialty stores.