Sharp MX-M264U N User manual

SERVICE MANUAL
Parts marked with " " are important for maintaining the safety of the set. Be sure to replace these parts with
specified ones for maintaining the safety and performance of the set.
SHARP CORPORATION This document has been published to be used
for after sales service only.
The contents are subject to change without notice.
NOTE FOR SERVICING
[1] PRODUCT OUTLINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
[2] SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
[3] CONSUMABLE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
[4] EXTERNAL VIEW AND INTERNAL STRUCTURE . . . . . . . . . . . . . . . . . . . . . . . . 4-1
[5] ADJUSTMENTS AND SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
[6] SIMULATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
[7] TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
[8] FIRMWARE UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
[9] MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
[10] DISASSEMBLY AND ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
[11] VARIOUS STORAGE DATA HANDLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
[12] SERVICE WEB PAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
[13] ELECTRICAL SECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
[14] TOOL LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
TopPage
CONTENTS
CODE: 00ZMXM264/S1E
DIGITAL MULTIFUNCTIONAL
SYSTEM
MX-M264U/M264N
MX-M314U/M314N
MX-M354U/M354N
MODEL

CONTENTS
NOTE FOR SERVICING
1. Precautions for servicing . . . . . . . . . . . . . . . . . . . . . . . . . i
2. Warning for servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
3. Note for installing site. . . . . . . . . . . . . . . . . . . . . . . . . . . . i
4. Note for handling PWB and electronic parts . . . . . . . . . .ii
5. Note for repairing/replacing the LSU . . . . . . . . . . . . . . . iii
6. Note for handling the drum unit, the developing unit . . . iii
7. Screw tightening torque . . . . . . . . . . . . . . . . . . . . . . . . . iii
8. Relation between model names and names
in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
[1] PRODUCT OUTLINE
1. System configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
2. Option list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
[2] SPECIFICATIONS
1. Basic specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2. Copy functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
3. Printer function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
4. FAX function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
5. Image send function. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
6. Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
7. Dimensions and weight . . . . . . . . . . . . . . . . . . . . . . . 2-11
[3] CONSUMABLE PARTS
1. Supply system table . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
2. Maintenance parts list . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3. Developer/Drum life end definition. . . . . . . . . . . . . . . . 3-3
4. Production number identification . . . . . . . . . . . . . . . . . 3-4
5. Environmental conditions. . . . . . . . . . . . . . . . . . . . . . . 3-4
[4] EXTERNAL VIEW AND INTERNAL STRUCTURE
1. External view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
2. Internal structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
3. Automatic document feeder and document glass . . . . 4-3
4. I/F connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
5. Operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
6. RSPF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
7. Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
8. Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
9. Solenoid/Clutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
10. Drive motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
11. Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
12. Fan/Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
13. PWB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
14. Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
[5] ADJUSTMENTS AND SETTINGS
1. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
2. Adjustment item list . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
3. Details of adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
[6] SIMULATION
1. General and purpose . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
2. Starting the simulation . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
3. List of simulation codes . . . . . . . . . . . . . . . . . . . . . . . . 6-3
4. Details of simulation . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
[7] TROUBLESHOOTING
1. Error code and troubleshooting . . . . . . . . . . . . . . . . . . 7-1
2. JAM and troubleshooting . . . . . . . . . . . . . . . . . . . . . . 7-23
3. Image send communication report code . . . . . . . . . . 7-24
4. Dial tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
[8] FIRMWARE UPDATE
1. Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
2. Update procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
[9] MAINTENANCE
1. Maintenance list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
2. Other related items. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
[10] DISASSEMBLY AND ASSEMBLY
1. Process unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
2. Developing section. . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
3. Fusing section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
4. Optical section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
5. Paper feed section . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
6. Side door unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-15
7. 1st paper exit unit. . . . . . . . . . . . . . . . . . . . . . . . . . . 10-16
8. Laser unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-18
9. Power unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-18
10. PWB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-19
11. Ozone filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-20
12. Transport section . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-20
13. Operation section . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-21
14. RSPF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-22
[11] VARIOUS STORAGE DATA HANDLING
1. HDD/SD card memory map . . . . . . . . . . . . . . . . . . . . 11-1
2. Necessary steps when replacing the PWB,
HDD and the SD Card . . . . . . . . . . . . . . . . . . . . . . . . 11-4
3. HDD/SD card SIM format operation. . . . . . . . . . . . . . 11-9
[12] SERVICE WEB PAGE
1. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12-1
2. Details and operation procedures . . . . . . . . . . . . . . . 12-1
[13] ELECTRICAL SECTION
1. Block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
2. Power line diagram . . . . . . . . . . . . . . . . . . . . . . . . . . 13-8
3. Actual wiring chart . . . . . . . . . . . . . . . . . . . . . . . . . . 13-11
4. Signal list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-20
[14] TOOL LIST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1

Symbols in this manual
The lists of symbols used in this manual are shown below.
The meaning of each symbol described in the table must be understood for proper servicing.
1. Symbols used for notes and
cautions
2. Symbols used in the work
contents
Symbol Meaning
CAUTION Indicates a general
caution item.
HIGH TEMP Be careful of a high
temperature in the
fusing section.
HIGH VOLTAGE Be careful of an electric
shock where a high
voltage is applied such
as the high voltage
PWB, the main charger,
and the process section.
DANGER Indicates danger.
HANDLE WITH
CARE
Indicates a part which
requires special care for
handling such as the
HDD, and the LSU.
INHIBIT Indicates inhibit.
NO
ELECTROSTATIC
CHARGE
Be careful to keep away
from static electricity.
(PWB's and electric
parts)
NO DUST,
FINGER PRINT,
DIRT, SCRATCH
Be careful not to touch
directly, such as the
optical section, the
photoconductor, and the
DV roller.
Also be careful not to
scratch.
NO SCRATCH
NO LIGHT Be careful not to expose
to light, such as the
photoconductor, and the
test chart.
NO SOLVENT Be careful not to use a
solvent in cleaning, etc.
NO DISASSEMLE Do not disassemble.
Not serviceable.
Example CCD unit.
OK/GOOD Indicates a correct
procedure or result in an
adjustment, etc.
NO GOOD Indicates a wrong
procedure or result in an
adjustment, etc.
NOTE Indicates a note.
IMPORTANT Indicates an important
item.
REFER Indicates a reference
page, etc.
NEW Indicates a new
technology, a new
method, or a new item.
EXAMPLE Indicates a description
using an example.
Symbol Meaning (Work content)
Adhesion Indicates that a seal, etc.
is attached.
Adjustment Indicates an adjustment.
Measure a
dimension or a
size.
Indicates that a
dimension or a length is
measured.
Apply grease Indicates that grease is
to be applied.
Apply conductive
grease
Indicates conductive
grease is applied
Cleaning
(Dry)
Indicates clean with a
dry cloth.
Cleaning
(Wet)
Indicates clean with a
cloth dampened with
water.
Cleaning
(Alcohol)
Indicates clean with
alcohol.
Cleaning
(Blower)
Indicates cleaning is
done with a blower/
brush.
Symbol Meaning

3. Symbols used for kinds of parts
4. Symbols used for additional
descriptions
Cleaning
(Vacuum)
Indicates that cleaning is
performed with a
vacuum cleaner.
Cleaning
(Brush)
Indicates that cleaning is
performed with a brush.
Oil Indicates that oil is
applied to lubricate.
Apply powder. Indicates that setting
power is applied to the
photoconductor drum,
the transfer belt, etc.
Replace Indicates that a part is
replaced.
Check Indicates that a check
(replacement,
adjustment, cleaning) is
performed.
Cut Indicates that cutting is
performed.
Loosen Indicates that a screw is
loosened.
Connect Indicates that a
connector is connected.
Disconnect Indicates that a
connector is
disconnected.
Remove a
harness.
Indicates that a harness
is unsecured.
Attach a harness. Indicates that a harness
is secured.
Remove a clamp.
Attach a clamp.
Release a hook. Indicates that a hook is
released.
Fix a hook. Indicates that a hook is
fixed.
Disengage the
pawl.
Symbol Meaning (Work content)
Engage the pawl.
Screw lock Indicates that a screw is
secured with adhesive.
Unlock
Turn OFF the
power.
Disconnect the
power plug.
Symbol Meaning (Kinds of parts)
Maintenance
part
Indicates a part which is
replaced in a maintenance
procedure.
Consumable
part
Indicates a consumable
part such as a
photoconductor,
developer, a transfer belt,
etc.
Waste part Indicates a waste part
which is consumed but
excluded from the above
consumable parts. (A
roller, a seal, etc.)
Unit part Indicates a part which is
designated as a unit.
Included part Indicates a part which is
included in the package
Symbol Meaning
View from the
top
Indicates from which
angle the drawing is
viewed.
View from the
bottom
View from the
front
View from the
back
Symbol Meaning (Work content)

MX-M264U NOTE FOR SERVICING - i
MX-M264U Service Manual
NOTE FOR SERVICING
* About a main unit illustration, it may differ from a target model.
1. Precautions for servicing
• When servicing, disconnect the power plug, the printer cable, the
network cable, and the telephone line from the machine, except
when performing the communication test, etc.
It may cause an injury or an electric shock.
• There is a high temperature area inside the machine. Use
extreme care when servicing.
It may cause a burn.
• There is a high voltage section inside the machine which may
cause an electric shock. Be careful when servicing.
• Do not disassemble the laser unit. Do not insert a reflective
material such as a screwdriver in the laser beam path.
It may damage eyes by reflection of laser beams.
• When servicing with the machine operating, be careful not to
squeeze you hands by the chain, the belt, the gear, and other
driving sections.
• Do not leave the machine with the cabinet disassembled.
Do not allow any person other than a serviceman to touch inside
the machine. It may cause an electric shock, a burn, or an injury.
• When servicing, do not breathe toner, developer, and ink exces-
sively. Do not get them in the eyes.
If toner, developer, or ink enters your eyes, wash it away with
water immediately, and consult a doctor if necessary.
• The machine has got sharp edges inside. Be careful not to dam-
age fingers when servicing.
• Do not throw toner or a toner cartridge in a fire. Otherwise, toner
may ignite and burn you.
• When replacing a lithium battery on a PWB, only use the speci-
fied replacement battery.
If a battery of different specification is used, it may cause a
machine malfunction or breakdown.
• When carrying a unit with PWB or electronic parts installed to it,
be sure to put it in an anti-static-electricity bag.
It may otherwise cause a machine breakdown or malfunction.
2. Warning for servicing
• Be sure to connect the power cord only to a power outlet that
meets the specified voltage and current requirements.
Avoid complex wiring, which may lead to a fire or an electric
shock.
It may cause a fire or an electric shock.
• If there is any abnormality such as a smoke or an abnormal
smell, interrupt the job and disconnect the power plug.
It may cause a fire or an electric shock.
• Be sure to connect the grounding wire. If an electric leakage
occurs without grounding, a fire or an electric shock may result.
To protect the machine and the power unit from lightening,
grounding must be made.
• When connecting the grounding wire, never connect it to the fol-
lowing points.
Gas tube
Lightning conductor
A water pipe or a water faucet, which is not recognized as a
grounding object by the authorities.
Grounding wire for telephone line
It may cause an explosion, a fire or an electric shock.
• Do not damage, break, or stress the power cord.
Do not put heavy objects on the power cable. Do not stress, forc-
ibly bend, or pull the power cord.
It may cause a fire or an electric shock.
• Keep the power cable away from a heat source.
Do not insert the power plug with dust on it into a power outlet.
It may cause a fire or an electric shock.
• Do not place liquids or foreign metallic objects inside the
machine.
It may cause a fire or an electric shock.
• Do not touch the power cord, insert the phone jack, operate the
machine, or perform service on the machine with wet or oily
hands.
It may cause an electric shock.
3. Note for installing site
Do not install the machine at the following sites.
•Place of high temperature, high humidity, low temperature,
low humidity, place under an extreme change in temperature
and humidity.
Paper may get damp and form condensation inside the machine,
causing paper jam or copy dirt.
For operating and storing conditions, refer to the specifications
described later.
•Place of extreme vibrations
It may cause a breakdown.
•Poorly ventilated place
An electrostatic type copier will produce ozone.
The quantity of ozone produced is designed to a low level so as
not to affect human bodies. However, continuous use of such a
machine may produce an ozone smell. Install the machine in a
well ventilated place.
CAUTION
DOUBLE POLE/NEUTRAL FUSING
(200V series only)

MX-M264U NOTE FOR SERVICING - ii
•Place of direct sunlight.
Plastic parts and ink may be deformed, discolored, or may
undergo qualitative change.
It may cause a breakdown or output quality problems.
•Place which is full of organic gases such as ammonium
The organic photo-conductor (OPC) drum used in the machine
may undergo qualitative change due to organic gases such as
ammonium.
Installation of this machine near a diazo-type copier and blue
print machine may result in poor quality output.
•Place of much dust
When dust or contaminants enters the machine, it may cause a
breakdown or poor quality output.
•Place near a wall
The machine will require ventilation.
If ventilation is not proper, poor output or machine failure may
result.
•Unstable or irregular surface
If the machine is dropped or tips over, it may cause injury or
machine malfunction.
Use an optional desk or an exclusive-use desk.
When using the optional desk, be sure to fix the adjuster and lock
the casters.
4. Note for handling PWB and electronic
parts
When handling the PWB and the electronic parts, be sure to
observe the following precautions in order to prevent against dam-
age by static electricity.
• When in transit or storing, put the parts in an anti-static bag or an
anti-static case and do not touch them with bare hands.
• When and after removing the parts from an anti-static bag (case),
use an earth band as shown below:
• Put an earth band to your arm, and connect it to the machine.
• When repairing or replacing an electronic part, perform the
procedure on an anti-static mat.
11-13/16"
(30cm)
11-13/16"
(30cm)
17-23/32"
(45cm)

MX-M264U NOTE FOR SERVICING - iii
5. Note for repairing/replacing the LSU
When repairing or replacing, be sure to observe the following
items.
• When repairing or replacing the LSU, be sure to disconnect the
power plug from the power outlet.
• When repairing or replacing the LSU, follow the procedures
described in this Service Manual.
• When checking the operations after repairing the LSU, keep all
the parts including the cover installed and perform the operation
check.
• Do not modify the LSU.
• When visually checking the inside of the machine for the opera-
tion check, be careful not to allow laser beams to enter the eyes.
If the above precaution is neglected or the LSU is modified, ones
safety may be at risk.
6. Note for handling the drum unit, the
developing unit
When handling the OPC drum unit, and the developing unit, strictly
observe the following items.
If these items are neglected, a trouble may be generated in the
copy and print image quality.
Drum unit
• Avoid working at a place with strong lights.
• Do not expose the OPC drum to lights including interior lights for
a long time.
• When the OPC drum is removed from the machine, cover it with
light blocking material. (When using paper, use about 10 sheets
of paper to cover it.)
• Be careful not to attach fingerprints, oil, grease, or other foreign
material on the OPC drum surface.
Developing unit
• Be careful not to leave fingerprints, oil, grease, or other foreign
material on the developing unit.
Fusing unit
• Be careful not to "leave" fingerprints, oil, grease, or other foreign
material on the fusing roller.
If these items are neglected, a trouble may be generated in the
copy and print image quality.
7. Screw tightening torque
The screws used in this machine are largely classified into three
types.
These types are classified according to the shape of the screw
grooves and use positions.
The table below shows the types of the screws and the tightening
torques depending on the use position.
When tightening the screws for repair or maintenance, refer to the
table.
However, for the other conditions of tightening screws than speci-
fied on this table, or under special circumstances, the details are
described on the separate page. Refer to the descriptions on such
an exception.
CAUTION: Especially for the screw fixing positions where there is
an electrode or a current flows, use enough care to
tighten securely to avoid loosening.
Screw kinds and tightening torques
Normal screws, set screws (including step screws)
Tapping screws (for iron)
Tapping screw (for plastic)
8. Relation between model names and
names in the manual
Screw
diameter
Material to be
fixed
Tightening
torque
(Nm)
Tightening
torque
(kgfcm)
Tightening
torque
(lbft)
M2.6 Steel plate 0.8 - 1.0 8 - 10 0.6 - 0.7
M3 Steel plate 1.0 - 1.2 10 - 12 0.7 - 0.9
M4 Steel plate 1.6 - 1.8 16 - 18 1.2 - 1.3
Screw
diameter
Material to be
fixed
Tightening
torque
(Nm)
Tightening
torque
(kgfcm)
Tightening
torque
(lbft)
M3 Steel plate
(Plate thickness
0.8mm or above)
1.0 - 1.2 10 - 12 0.7 - 0.9
M4 Steel plate
(Plate thickness
0.8mm or above)
1.6 - 1.8 16 - 18 1.2 - 1.3
M3 Steel plate
(Plate thickness
less than 0.8mm)
0.6 - 0.8 6 - 8 0.4 - 0.6
M4 Steel plate
(Plate thickness
less than 0.8mm)
1.2 - 1.4 12 - 14 0.9 - 1.0
Screw
diameter
Material to be
fixed
Tightening
torque
(Nm)
Tightening
torque
(kgfcm)
Tightening
torque
(lbft)
M3 Plastic resin 0.6 - 0.8 6 - 8 0.4 - 0.6
M4 Plastic resin 1.0 - 1.2 10 - 12 0.7 - 0.9
Model name Name in the manual
MX-M264U/MX-M264N 26cpm machine
MX-M314U/MX-M314N 31cpm machine
MX-M354U/MX-M354N 35cpm machine

MX-M264U PRODUCT OUTLINE 1 – 1
MX-M264U Service Manual
[1] PRODUCT OUTLINE
1. System configuration
MX-M264N/M314N/M354N
MX-M264U/M314U/M354U
DIGITAL MULTIFUNCTIONAL
SYSTEM
MX-FN23
FINISHER
MX-TR11
JOB SEPARATOR
MX-TE10
EXIT TRAY UNIT
MX-PK11
PS3 EXPANSION KIT
MX-PF10
BARCODE FONT KIT
MX-PB15
PRINTER EXPANSION KIT
MX-FX11
FACSIMILE EXPANSION
KIT
AR-SU1
STAMP UNIT
MX-FR37U
DATA SECURITY KIT
MX-FWX1
INTERNET FAX EXPANSION
KIT
MX-NSX1
NETWORK SCANNER
EXPANSION KIT
MX-HD12
HARD DISK EXPANSION KIT
MX-US50
SHARPDESK 50 LICENSE
KIT
MX-UN1HA
Sharp OSA Network Scanner
Tool 100 License Kit
MX-KB14
KEYBOARD
MX-USX1
SHARPDESK 1 LICENSE
KIT
MX-USX5
SHARPDESK 5 LICENSE
KIT
MX-US10
SHARPDESK 10 LICENSE
KIT
MX-USA0
SHARPDESK 100 LICENSE
KIT
MX-AMX1
APPLICATION
INTEGRATION MODULE
MX-AMX2
APPLICATION
COMMUNICATION MODULE
MX-AMX3
EXTERNAL ACCOUNT
MODULE
MX-SCX1
STAPLE CARTRIDGE
AR-SV1
STAMP CARTRIDGE
MX-UN01A
Sharp OSA Network Scanner
Tool 1 License Kit
MX-UN50A
Sharp OSA Network Scanner
Tool 50 License Kit
MX-UN10A
Sharp OSA Network Scanner
Tool 10 License Kit
MX-UN05A
Sharp OSA Network Scanner
Tool 5 License Kit
MX-RP15
REVERSING SINGLE PASS
FEEDER
MX-VR11
DOCUMENT COVER
MX-DE17
500 SHEET PAPER
DRAWER
MX-DE18
2x500 SHEET PAPER
DRAWER MX-DS17
HIGH STAND
MX-DS16
LOW STAND

MX-M264U PRODUCT OUTLINE 1 – 2
2. Option list
STD: Standard equipment
OPT: Installable option
*1: The FINISHER is required.
*2: Cannot be installed the EXIT TRAY UNIT and the FINISHER concurrently.
*3: Cannot be installed the JOB SEPARATOR concurrently.
*4: PRINTER EXPANSION KIT is required.
*5: HARD DISK EXPANSION KIT is required.
*6: APPLICATION COMMUNICATION MODULE is required.
Model name Name
MX-M264U
MX-M314U
MX-M354U
MX-M264N
MX-M314N
MX-M354N
Remarks
Document feed system MX-RP15 REVERSING SINGLE PASS FEEDER OPT STD
MX-VR11 DOCUMENT COVER OPT ---
Paper feed system MX-DE17 500 SHEET PAPER DRAWER OPT OPT
MX-DE18 2x500 SHEET PAPER DRAWER OPT OPT
MX-DS16 LOW STAND OPT OPT
MX-DS17 HIGH STAND OPT OPT
Paper exit system MX-TE10 EXIT TRAY UNIT OPT OPT *1
MX-TR11 JOB SEPARATOR OPT OPT *2
MX-FN23 FINISHER OPT OPT *3
Printer expansion MX-PB15 PRINTER EXPANSION KIT OPT STD
MX-PK11 PS3 EXPANSION KIT OPT OPT *4
MX-PF10 BARCODE FONT KIT OPT OPT *4
Image send expansion MX-NSX1 NETWORK SCANNER EXPANSION KIT OPT STD
MX-FX11 FACSIMILE EXPANSION KIT OPT OPT
MX-FWX1 INTERNET FAX EXPANSION KIT OPT OPT *5
AR-SU1 STAMP UNIT OPT OPT
Authentication/Security MX-FR37U DATA SECURITY KIT OPT OPT *5
Application/Solution MX-USX1 SHARPDESK 1 LICENSE KIT OPT OPT
MX-USX5 SHARPDESK 5 LICENSE KIT OPT OPT
MX-US10 SHARPDESK 10 LICENSE KIT OPT OPT
MX-US50 SHARPDESK 50 LICENSE KIT OPT OPT
MX-USA0 SHARPDESK 100 LICENSE KIT OPT OPT
MX-UN01A Sharp OSA Network Scanner Tool 1 License Kit OPT OPT *6
MX-UN05A Sharp OSA Network Scanner Tool 5 License Kit OPT OPT *6
MX-UN10A Sharp OSA Network Scanner Tool 10 License Kit OPT OPT *6
MX-UN50A Sharp OSA Network Scanner Tool 50 License Kit OPT OPT *6
MX-UN1HA Sharp OSA Network Scanner Tool 100 License Kit OPT OPT *6
MX-AMX1 APPLICATION INTEGRATION MODULE OPT OPT *5
MX-AMX2 APPLICATION COMMUNICATION MODULE OPT OPT *5
MX-AMX3 EXTERNAL ACCOUNT MODULE OPT OPT *5
Service MX-SCX1 STAPLE CARTRIDGE OPT OPT
AR-SV1 STAMP CARTRIDGE OPT OPT
Other MX-HD12 HARD DISK EXPANSION KIT OPT OPT
MX-KB14 KEYBOARD OPT OPT

MX-M264U SPECIFICATIONS 2 – 1
MX-M264U Service Manual
[2] SPECIFICATIONS
1. Basic specifications
A. Engine Specification
B. Engine speed (ppm)
Tray 1 - 4
Manual paper feed
C. Printable area
D. Engine resolution
*1: Resolustion: 600dpi (default)
*2: The dither and error diffusion methods using 8bit input will be
performed.
E. Scanner section
(1) Resolution/Gradation
(2) Document table
F. Document feeder
Photo conductor OPC (Diameter: 30mm)
Recording Electronic photo (Laser)
Development Dry-type dual-component magnetic
brush development
Charging Charged saw-tooth method
Transfer Transfer roller
Separation Separation claw method
Cleaning Counter blade
Fusing Heat roller
Waste toner disposal Toner cartridge collection
Toner supply during operation N/A
Outer color Pastel white (Natural wave pattern)
Paper size 26cpm
machine
31cpm
machine
35cpm
machine
A3 15 17 20
11" x 17" 14 17 19
8K 16 19 21
B4, 8.5" x 13" 16 20 22
8.5" x 14" 16 20 22
A4, B5, 8.5" x 11", 5.5" x 8.5", 16K, A5
(B5 cannot be applied to the 2-stage
paper feed tray.)
26 31 35
A4R, 16KR, 8.5" x 11"R, 18 24 27
B5R 21 24 30
Paper size 26cpm
machine
31cpm
machine
35cpm
machine
A3 14 17 18
11" x 17" 14 16 17
8K 15 18 19
B4 16 19 20
8.5" x 13" 17 20 22
8.5" x 13.5", 8.5" x 13.4" 16 19 21
8.5" x 14" 16 19 20
A4, B5, 8.5" x 11", 5.5" x 8.5", 16K, A5 23 27 29
A4R, 8.5" x 11"R, 19 22 24
B5R 21 24 26
A6R 23 27 29
Extra 14 16 17
Custom 14 16 17
A3 Wide N/A 16K 187 x 262mm
A3 289 x 412mm 12 x 18 N/A
B4 242 x 356mm 11" x 17" 271 x 424mm
A4 202 x 289mm 8.5" x 14" 208 x 348mm
B5 168 x 249mm 8.5" x 13" 208 x 322mm
A5 140 x 202mm Executive 183 x 259mm
A6R 92 x 140mm 8.5" x 11" 208 x 271mm
8K 262 x 382mm 5.5" x 8.5" 132 x 208mm
8.5" x 13.5" 212 x 336mm 8.5" x 13.4" 212 x 333mm
Custom Min.: 96mm x 141mm; Max.: 297mm x 432mm
Max. range AB system: 416 x 293mm
(When the resolution is 600dpi: 9826dot x 6920dot)
Inch system: 428 x 275mm
(When the resolution is 600dpi: 10110dot x 6496dot)
Void Area /
Image Loss
Top: 4mm or less
Bottom: 4mm or less
FR total: 6mm or less
Resolution*1Copy Writing
600 x 600dpi
Print Writing
600 x 600dpi
1,200 x 600dpi (PCL/PS)
Gradation *2
(256 levels)
Copy Writing
600 x 600dpi x 1bit
Print Writing
Sharp Advanced Printing Language:
600 x 600dpi x 1bit
PCL:
600 x 600dpi x 1bit
1,200 x 600dpi x 1bit
PS:
600 x 600dpi x 1bit
1,200 x 600dpi x 1bit
Scanning
Resolution (dpi)
Monochrome
Platen 600 x 600dpi
600 x 400dpi
600 x 300dpi (default)
RSPF 600 x 600dpi
600 x 400dpi (default)
Exposure lamp White LED
Reading gradation 10bit
Output gradation BW: 1bit
Grayscale: 8bit
Full Color: each color RGB 8bit
Type Document table fixed system (Flat bed)
Scanning area 297 x 432mm
Original standard
position
Left rear reference
Detection Yes
Detection size Automatic detection (Detection types can be
changed in the system settings)
Dehumidifying
heater
(Scanner section)
Supplied as a service parts
Type RSPF (Reversing single pass feeder)
Scan speed Monochrome
(A4/8.5" x 11")
Color (A4/8.5" x 11")
Copy Single:
50-sheet/min.
(600 x 400dpi, 4bit)
36-sheet/min.
(600 x 600dpi, 4bit)
Double:
20-page/min.
(600 x 400dpi, 4bit)
17-page/min.
(600 x 600dpi, 4bit)
NA
FAX Single: 50-sheet/min.
(200 x 200dpi, 1bit)
Double: 20-page/min.
(200 x 200dpi, 1bit)
NA
Internet FAX Single: 50-sheet/min.
(200 x 200dpi, 1bit)
Double: 20-page/min.
(200 x 200dpi, 1bit)
NA

MX-M264U SPECIFICATIONS 2 – 2
G. Paper feed section
(1) Basic specifications
(2) Extra paper capacity
Scanner Single: 50-sheet/min.
(200 x 200dpi, 1bit)
Double: 20-page/min.
(200 x 200dpi, 1bit)
Single: 50-sheet/min.
(200 x 200dpi, 8bit)
Double: 20-page/min.
(200 x 200dpi, 8bit)
Original setup
direction
Upward standard (1 to N feeding standard)
Original standard
position
Center standard (Rear one-side standard for
random feeding)
Original transport
method
Sheet-through method
Original size Standard size
Inch-1: 11" x 17", 8.5" x 14", 8.5" x 11", 8.5" x 11"R,
5.5" x 8.5", A3, A4
Inch-2: 11" x 17", 8.5" x 13", 8.5" x 11", 8.5" x 11"R,
5.5" x 8.5", A3, A4
Inch-3: 11" x 17", 8.5" x 13.4", 8.5" x 11",
8.5" x 11"R, 5.5" x 8.5", A3, A4
AB-1: 11" x 17", 8.5" x 14", 8.5" x 11", A3, B4, A4,
A4R, B5, B5R, A5
AB-2: 11" x 17", 8.5" x 13", 8.5" x 11", A3, B4, A4,
A4R, B5, B5R, A5
AB-3: 11" x 17", 8.5" x 13", 8.5" x 11", A3, B4, A4,
A4R, A5, 8K, 16K, 16KR
AB-4: 11" x 17", 8.5" x 13.4", 8.5" x 11", A3, B4, A4,
A4R, B5, B5R, A5
AB-5: 11" x 17", 8.5" x 13.5", 8.5" x 11", A3, B4, A4,
A4R, B5, B5R, A5
Long
paper
1000 mm (Monochrome binary only)
Internet Fax 600 x 600 dpi: Max. 800 mm.
When scan 400 dpi or more, long paper
is not available.
Mix paper feed
(Same series,
same width paper)
Enabled
Random feeding
(feeding of different
types / different
widths)
Enabled
Only the following combinations of 2 size types are
allowed:
A3 and B4; B4 and A4R; A4 and B5; B5 and A5;
and 11-inch and 8.5-inch. AMS available. 2-sided
scanning is disabled during random feeding.
Original copy
weight
Single:
Thin paper: 9 - 13 lb bond (35 - 49 g/m2)
Plain paper: 13 - 32 lb bond (50 - 128 g/m2)
* Thin paper mode (39 pages/minute
(A4, 8.5" x 11", 600 x 400dpi) / 26 pages/minute
(A4, 8.5" x 11", 600 x 600dpi) is set up for the thin
paper.
Duplex: 13 - 28 lb bond (50 - 105 g/m2)
Max. loading
capacity of
documents
Max. 100 sheets (21lbs Bond, 80g/m2), or Max.
height: 1/2 inch, 13mm or less
Un-acceptable
originals for
feeding.
Transparency, second original paper, tracing paper,
carbon paper, thermal paper, paper with wrinkles,
folds, or breakage, pasted paper, cutout document,
document printed with ink ribbon, documents with
perforation other than 2- or 3-holes (Perforated
document by punch unit is allowed.)
Detection Yes
Paper detection
size
Auto detection
Inch-1: 11" x 17", 8.5" x 14", 8.5" x 11", 8.5" x 11"R,
5.5" x 8.5", A3, A4
Inch-2: 11" x 17", 8.5" x 13", 8.5" x 11", 8.5" x 11"R,
5.5" x 8.5", A3, A4
Inch-3: 11" x 17", 8.5" x 13.4", 8.5" x 11",
8.5" x 11"R, 5.5" x 8.5", A3, A4
AB-1: 11" x 17", 8.5" x 14", 8.5" x 11", A3, B4, A4,
A4R, B5, B5R, A5
AB-2: 11" x 17", 8.5" x 13", 8.5" x 11", A3, B4, A4,
A4R, B5, B5R, A5
AB-3: 11" x 17", 8.5" x 13", 8.5" x 11", A3, B4, A4,
A4R, A5, 8K, 16K, 16KR
AB-4: 11" x 17", 8.5" x 13.4", 8.5" x 11", A3, B4, A4,
A4R, B5, B5R, A5
AB-5: 11" x 17", 8.5" x 13.5", 8.5" x 11", A3, B4, A4,
A4R, B5, B5R, A5
Paper feeding
direction
Right hand feeding
Finish stamp Option
Reliability MCBJ/MCBF: Same as the main unit
Life Same as the main unit
Power Source Provided from the main unit
Dimensions W 580 x D 465 x H 155 mm, W 22-54/64 x D 18-20/
64 x H 6-7/64 in.
Weight Approx. 7.3kg, Approx. 16.1 lbs
Outer color Warm gray/ Pastel white (2 toned color)
Optional detection Auto detection supported
Installation /
Maintenance
Should be installed by the service technician easily
Packaged items Glass cleaner (must be storable in the RSPF)
Type Standard 2-stage paper feed tray + multi manual paper feed
tray
Full option 4-stage paper feed tray + multi manual paper feed
tray
Dehumidifying
heater
N/A
Tray Tray 1 Tray 2 Multi
Bypass Tray
Paper
capacity
Standard
paper
(80g/m2)
500 sheets 500 sheets 100 sheets
Paper size Refer to “Size of paper which can be fed”.
Paper size detection No
(Guide adjustment and size input)
Yes
Paper type setting Refer to “Size of paper which can be fed”.
Changing of paper
size
Switched by the user Switched by
the user
(Guide
adjustment)
Universal handle Yes ---
Default
paper
size
setting
Inch
system
8.5" x 11" ---
AB
system
A4 ---
Detection of
remaining paper
N/A (Only paper availability is detected)
Paper size display
window
Yes ---
Paper type Paper feed tray Manual feed tray
Envelope NA AB system: 10 sheets
Inch system: 5 sheets
Transparency NA 40 sheets
Heavy paper NA 30 sheets (Max. 200g/m2)
Tab paper NA 30 sheets (Target)
Others NA 1 sheet

MX-M264U SPECIFICATIONS 2 – 3
(3) Size of paper which can be fed
*1: Supported envelop types:
Monarch/Com-10/DL/C5/Custom
* Custom envelope size is configurable by Sim setting (default: hidden)
*2: Custom size
Long size paper from the bypass tray: max. 1,200mm is configurable by Sim.
*3: Supported label paper: SF-4A3F
*4: Supported tab paper:
A4 tab width: 12 - 20mm
8.5" x 11" tab width: 6.1 - 17mm
*5: Need to set from Sim
Paper Feeding Section Bypass
Tray
Standard Tray Optional Tray
Tray1Tray2Tray3Tray4
PaperSize12x18(A3W) —————
11" x 17" Yes Yes Yes Yes Yes
8.5" x 14" (216 x 356) Yes Yes Yes Yes Yes
8.5" x 13.5" (216 x 343) Yes*5Yes* 5Yes*5Yes * 5Yes* 5
8.5" x 13.4" (216 x 340) Yes*5Yes* 5Yes*5Yes * 5Yes* 5
8.5" x 13" (216 x 330) Yes Yes Yes Yes Yes
8.5" x 11" Yes Yes Yes Yes Yes
8.5" x 11"R Yes Yes Yes Yes Yes
7.25x10.5R ————Yes
5.5" x 8.5" Yes — — — Yes
5.5"x8.5"R ————Yes
A3 Yes Ye s Ye s Ye s Yes
B4 Yes Ye s Ye s Ye s Yes
A4 Yes Ye s Ye s Ye s Yes
A4R Yes Yes Yes Yes Yes
B5 Yes — Ye s Ye s Ye s
B5R Yes Yes Yes Yes Yes
A5R ————Yes
A5 Yes — — — Yes
B6R ————Yes
8K Yes Ye s Ye s Ye s Yes
16K Yes — Ye s Ye s Ye s
16KR Yes Yes Yes Yes Yes
A6R ————Yes
Envelope*1————Yes
Custom*2————Yes
Paper Type Thin paper 13 - 16 lb bond (56 - 59g/m2) Yes Yes Yes Yes Yes
Plain paper 16 - 28 lb bond (60 - 105g/m2) Yes Yes Yes Yes Yes
Recycled paper Yes Yes Yes Yes Yes
Co l o r paper Yes Ye s Ye s Ye s Yes
Letter head Yes Yes Yes Yes Yes
Pre-printed Yes Yes Yes Yes Yes
Pre-punched Yes Yes Yes Yes Yes
Heavy paper 28 lb bond - 110 lb index (106 - 200g/m2)————Yes
110 lb index - 140 lb index (201 - 256g/m2)—————
Envelope 75-90g/m2————Yes
Transparency ————Yes
Label*3————Yes
Tab paper*4————Yes
User settings 1-7 Yes Yes Yes Yes Yes
AB system (mm) Inch system (inch)
Min. Max. Min. Max.
Bypass tray X 140 432 5-1/2 17
Y 100 297 5-1/2 11-5/8

MX-M264U SPECIFICATIONS 2 – 4
H. Paper exit section
(1) Exit Capacity
(2) Shifter
(3) Size of paper which can be discharged
Output Location Center Job Separator Right Side (Option)
Output Method Face down
Output Capacity 500 sheets (80g/m2) Upper tray: 100 sheets (80g/m2)
Lower tray: 500 sheets (80g/m2)
100 sheets (80g/m2)
Output paper size / weight Refer to “Size of paper which can be discharged”.
Shifting function Yes No
Output paper detection Yes No
Exit tray full detection No Yes
Type Shifter
Paper size Non-offset (Normal output) Refer to “Size of paper which can be discharged”.
Offset mode Refer to “Size of paper which can be discharged”.
Paper weight All usable paper
Productivity
* When A4/8.5" x 11" is used
Non-offset (Normal output) Same speed as the main unit (no speed loss)
Offset mode Same speed as the main unit (no speed loss)
Offset range 30mm
Range of error
* When the recommended paper of
A4/8.5" x 11" is used
Horizontal direction Vertical direction Between jobs
Non-offset Not drop from the tray — —
Offset mode Within 50 mm Within 10mm 10mm or more
Duplex
Output Section
Center Tray Right Exit
Tray
Exit Tray Job
Separator Offset
Paper Size 12 x 18 (A3W) — — — — —
11" x 17" Yes Yes Yes Yes Yes
8.5" x 14" (216 x 356) Yes Yes Yes Yes Yes
8.5" x 13.5" (216 x 343) Yes Yes Yes Yes Yes
8.5" x 13.4" (216 x 340) Yes Yes Yes Yes Yes
8.5" x 13" (216 x 330) Yes Yes Yes Yes Yes
8.5" x 11" Yes Yes Yes Yes Yes
8.5" x 11"R Yes Yes Yes Yes Yes
7.25 x 10.5R — Yes Yes Yes —
5.5" x 8.5" — Yes Yes Yes —
5.5"x8.5"R —————
A3 Yes Ye s Yes Yes Ye s
B4 Yes Ye s Yes Yes Ye s
A4 Yes Ye s Yes Yes Ye s
A4R Yes Yes Yes Yes Yes
B5 Yes Ye s Yes Yes Ye s
B5R Yes Yes Yes Yes Yes
A5R —Yes—Yes—
A5 Yes Yes Yes Yes —
B6R — Yes — — —
8K Yes Yes Yes Yes Yes
16K Yes Yes Yes Yes Yes
16KR Yes Yes Yes Yes Yes
A6R — Yes Yes Yes —
Envelope*1—YesYes— —
Extra — Yes Yes — —
Custom*2Yes Yes Yes — Yes

MX-M264U SPECIFICATIONS 2 – 5
*1: Supported Envelop types:
Monarch/Com-10/DL /C5/Custom
Custom envelope size is supported by Sim. Not displayed at the default setting.
*2: Custom size
Long size paper (bypass tray only): support up to 1,200mm by Sim
* Long size paper ejection is from center tray/inner finisher
*3: Comply to “Paper type setting”
*4: Can be input but array is not supported
*5: Can be input and stapled but array is not supported
*6: Array of heavy paper more than 130g/m2is not supported
*7: Heavy paper can be stapled only in case of using as front and back cover page with other normal paper
Paper Type Thin paper 13-16 lb bond (55 - 59g/m2)—YesYesYesYes
Plain paper 16-28 lb bond (60 - 105g/m2) Yes Yes Yes Yes Yes
Recycled paper Yes Yes Yes Yes Yes
Color paper Yes Yes Yes Yes Yes
Letter head Yes Yes Yes Yes Yes
Pre-printed Yes Yes Yes Yes Yes
Pre-punched Yes Yes Yes Yes Yes
Heavy paper 28 lb bond - 110 lb index
(106 - 200g/m2)
—YesYesYes—
110 lb index -140 lb index
(201 - 256g/m2)
—————
Envelope 75 - 90g/m2—YesYes— —
Transparency — Yes Yes — —
Label — Yes Yes — —
Tab paper — Yes Yes — —
User settings 1 - 7 Yes*3Yes Yes Yes Ye s
AB System (mm) Inch System (inch)
Min. Max. Min. Max.
Bypass tray X 140 432 5-1/2 17
Y 100 297 5-1/2 11-5/8
Duplex X 182 432 8-1/2 17
Y 182 297 7-1/4 11-5/8
Duplex
Output Section
Center Tray Right Exit
Tray
Exit Tray Job
Separator Offset

MX-M264U SPECIFICATIONS 2 – 6
I. Operation panel
J. Controller board
*1: The USB port can be disabled by Sim
K. Memory/Hard disk/SD card memory
*1: Memory expansion is not available
*2: HDD capacity depends on the procurement and sourcing status
When an option HDD is installed, the SD card of 4GB is
required.
L. Warm-up time
* Result may change depending on conditions.
*1: Conditions: Leave the machine for 60 sec. after door open,
standard condition, Polygon stops.
2. Copy functions
A. First copy time
* Measuring Conditions
Feed the A4 (8-1/2 x 11) sheet in landscape from tray 1, with the
polygon rotating condition.
Value might vary depends on the machine settings/conditions
B. Job Speed
* Defines the copy speed of when the main unit and a document
feeder are used in combination.
* S to S: copying 1 set of an 11-sheet original in A4 / 8.5" x 11"
(not including the first copy)
Monochrome: 600 x 400dpi (default)
C. Job Effectiveness
BLI Standard (RSPF)
* S to S: 10 pages of A4 / 8.5" x 11" document and 5 copies
* S to D: 10 pages of A4 / 8.5" x 11" document and 5 copies
* D to D: 10 pages (20 sides) of A4 / 8.5" x 11" document and
5 copies
Size 7 inch
Form Dot matrix LCD, Touch panel
Display dot number 800 x 480 dots (WVGA)
Color Yes
LCD drive display area (W x D) 152.4 x 91.44
LCD backlight LED backlight
LCD contrast adjust Yes
Angle/position adjustment No tilting mechanism
CPU ARM11: 600MHz
ARM9: 400MHz/during 1W energy save mode: 75MHz
Interface
IEEE1284
Parallel
No
Ethernet 1port
Interface 10Base-T, 100Base-TX, 1000Base-T
Support
Protocol
TCP/IP (IPv4, IPv6), IPX/SPX, NetBEUI, EtherTalk
USB 2.0 (high
speed) (host)*1
2port
(Simultaneous use of the front/rear ports is enable.)
USB 2.0 (high
speed) (device)
1port
USB-HUB (host) Internal: 4port
• For Front USB Port
• For Rear USB Port
•Reserved
• For the retractable keyboard
USB certification No
ACRE expansion
I/F
No
Ir-Simple I/F No
Video I/F No
Serial I/F
(For coin-
operated
machines/PCI)
1port
(The port is on the electric board. D-Sub cable is
provided as a service part.)
Memory See the section “Memory/Hard disk/SD card memory”.
Windows
Premium Logo
certification
No
WHQL
certification
Yes
SD card ICU (Reus) PWB HDD*2
Memory*1
8GB 2GB OPT (160GB)
Memory area
(SD card)
Boot/Program area
FAX data storage area
Without HDD With HDD
512MB 1GB
Warm-up time 20sec. or less
Pre heat Yes
Jam recovery time*1 10sec. or less
Engine 26cpm
machine
31cpm
machine
35cpm
machine
Platen 4.7 sec. 4.3 sec. 4.0 sec.
RSPF 7.5 sec. 6.9 sec. 6.5 sec.
Engine 26cpm
machine
31cpm
machine
35cpm
machine
S to S 26cpm (100%) 31cpm (100%) 35cpm (100%)
Engine 26cpm
machine
31cpm
machine
35cpm
machine
S to S 25cpm (96.2%) 28cpm (90.3%) 33cpm (94.3%)
S to D 21cpm (80.8%) 23cpm (74.2%) 24cpm (68.6%)
D to D 20cpm (76.9%) 22cpm (71.0%) 23cpm (65.7%)

MX-M264U SPECIFICATIONS 2 – 7
3. Printer function
A. Printer driver supported OS
B. PDL emulation/Font
4. FAX function
A. Transmission method
B. Number of Support Line
C. Transmission Mode
D. Image Quality/Image Process
E. Record Size
* If the document length exceeds A3 size, it is divided and printed.
* For printing the list, A5R and 8.5" x 5.5"R cannot be used.
OS
Custom
PCL6
SPDL2
Custom
PCL5e Custom PS PPD
Sharp
Advanced
Printing
Language
PC-FAX TWAIN
Windows 98 / Me No No No No No No No
NT4.0SP5orlaterNoNoNoNoNoNoNo
2000 No No No No No No No
XP CD-ROM No CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM
XP x64 CD-ROM No CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM
Server 2003 CD-ROM No CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM
Server 2003 x64 CD-ROM No CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM
Vista CD-ROM No CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM
Vista x64 CD-ROM No CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM
Server 2008 CD-ROM No CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM
Server 2008 x64 CD-ROM No CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM
Windows 7 CD-ROM No CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM
Windows 7 x64 CD-ROM No CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM
Mac 9.0-9.2.2 No No No No No No No
X 10.2.8 No No No No No No No
X 10.3.9 No No No No No No No
X 10.4.11 No No No CD-ROM No No No
X 10.5 - 10.5.8 No No No CD-ROM No Web No
X 10.6 - 10.6.8 No No No CD-ROM No Web No
X 10.7 - 10.7.2 No No No CD-ROM No Web No
PDL (Command) Installed font Option font
PCL6 compatibility N model: STD
U model: OPT
European outline font = 80 styles
Line printer font (BMP) = 1 style
Barcode font = 28 styles
Postscript3 compatibility OPT - European outline font = 136 styles
Transmission time Less than 3 sec (Super G3)
Less than 7 sec (G3 ECM)
Compression/
expansion system
MH, MR, MMR, JBIG
(Fixed to ECM for MMR or JBIG.)
Modem speed 33.6kbps 2.4kbps automatic fallback
Resolution 8 x 3.85 line/mm, 8 x 7.7 line/mm,
8.15.4 line/mm, 16 x 15.4 line/mm (Standard
memory is used for transmit/receive.)
Intercommunication G3/Super G3: Standard (V.34, V.17, V.33, V.29,
V.27 ter)
Communication line General telephone line (PSTN), ISDN (When TA
is installed.) Private Branch Exchange (PBX)
ECM Yes
Standard 1 line
Expansion Not provided
RSPF/OC
transmission switching
Yes (Switching during the reading is not feasible)
Half tone reproduction Equivalent to 256 levels (Valid only when
monochrome document is scanned.)
Exposure adjustment Auto / Manual (5 steps)
FAX quality selection Standard (8 x 3.85 lines/mm (203.2 x 97.8dpi))
Fine (8 x 7.7 lines/mm (203.2 x 195.6dpi))
Super Fine (8 x 15.4 lines/mm (203.2 x 391dpi))
Ultra Fine (16 x 15.4 lines/mm (406.4 x 391dpi))
Half-tone (Combination with normal character is
invalid.)
Max. record width 293mm
Record size (AB series)
A3, B4, A4, A4R, B5, B5R, A5R
(Inch series)
11" x 17", 8.5" x 13", 8.5" x 14", 8.5" x 11",
8.5" x 11"R, 8.5 x 5.5R

MX-M264U SPECIFICATIONS 2 – 8
F. D i a l
* LDAP: Lightweight Directory Access protocol
G. Memory for Transmit/Receive
H. Function
Manual dialing To be entered by 10-key, # key, * key
Re-dialing The previous 8 items (max.) can be saved, and
one of them can be selected.
One-touch call is available.
One-touch dialing 1000 items including the group dialing items
Group dialing 1000 items including the one-touch dialing
items
Program dialing Max. 48 items
Chain dialing Max. 64 digits including one-touch dialing,
10-key dialing, and pause.
Dial search Alphabet order search, User index groups
Quick search Yes
LDAP search Yes
Sub address Yes
Password Yes
Memory box registration Yes
FAX transmission data HDD
FAX reception data SD card
Transmit
function
Calling function Yes
Requires the frequency
setting for each destination.
PBX function Germany, France only
Memory transmit Yes (Definable destinations :
94 destinations)
On-hook Yes
Quick online transmit Yes
Direct transmit Yes
Manual transmit Yes
Auto re-call mode Yes
Time indication function Yes
Sequential broadcasting
function
Yes
F code interface
broadcasting indication
function
Yes
Only one interface station
can be specified.
F code interface
broadcasting function
Yes
F code confidential send
function
Yes
Polling Yes
Even with another company
machine
Sequential polling function Yes
Even with another company
machine
F-code polling Yes
Bulletin board Yes
F code bulletin board
function
Yes
Auto reduction transmit Yes
A3 B4, A3 A4, B4 A4
Rotation transmit Yes
Counterclockwise rotation of
90 degrees
Duplex transmit Yes
Document transmit from OC
function
Yes
Long length original transmit Only when RSPF is used.
Transmission is enable up to
1000mm.
Mixed documents function Only when RSPF is used.
Zoom transmit Yes
2 in 1 transmit Yes
Card shot transmit Only when transmitting from
OC
Transmit
function
Thin paper scan function Available except for duplex
scan
Edge erase transmit function Yes
Only for the fixed sizes
Job build Yes
999 sheets or memory full
Page division transmit Yes
Cover No
Index No
Transmit message adding
function
No
Receive
function
Auto receive Yes
Manual receive Yes
DRD call function Distinctive Ring Detection
North America: Standard,
Pattern 1 – 5
Australia/New Zealand/Hong
Kong: ON/OFF (TEL/FAX)
Memory receive Yes
Transfer function Yes
Number of registration:
1 item
Specified receive function Yes (Number of registration)
Rejection numbers: Max.50
items
Receive data print condition
function
Yes
Receive data staple setting/
Copy number setting
Yes
Rotation receive Yes
Output by clockwise rotation
of 90 degrees
Divided receive Yes
Divided print is not made in
duplex mode.
Duplex receive Yes
F-code confidential receive Yes
Special
function
Print hold Yes
Document Admin Yes
Inbound Routing Yes
Sender registration function Yes
Sender print function Yes
On-hook dialing function Yes
Retransmit function Yes
Pause function Yes
Pause time is 1 – 15 sec.
Sound volume setting
function
Yes
Tone pulse select function Tone, Pulse, Auto
(North America/Taiwan)
* For the other destinations,
set with the soft switch.
External phone connection Yes
Memory remaining capacity
check function
Yes
Only the integral part is
displayed.
Back up Yes
Registered data read/write
function
Yes
Report/List Yes
Destination check function Yes
Broadcasting destination
display function
Yes
Transmit job change function Yes
Save-energy function Yes
Line monitor display function Yes
FAST Yes
Facsimile Automated Service
Technology
Time adjust function Yes
Summer time ON/OFF
PC-FAX Yes
Color mode No

MX-M264U SPECIFICATIONS 2 – 9
5. Image send function
A. Mode
B. Image send function
(Push send from the main unit)
(1) Support image
(2) Image processing
(3) Specification of Addresses
*1: Except for FTP, Desktop, SMB, USB memory, Broadcast.
*2: When disabled, the address registration is not allowed either.
(4) Specification of Multiple Addresses
* Broadcast transmission is allowed. (Monochrome only)
(5) Transmission function
(6) Reception function
Special
function
Sender registration function Yes
Number of registration: 1 for
standard sender name and
address. And 18 sender
names can be registered.
Default destination setting No
Unauthorized scan
prevention function
Yes
Filing-each-page function No
Re-operation function Yes
User account function Yes
Max. 200 items additionally
to the default
Counter function Yes
FAX FAX to e-mail/FTP
Mode FAX
Compression method MH, MR, MMR, JBIG
Mode FAX
Original scanning color B/W
Halftone reproduction Equivalent of 256 steps
Density adjustment Auto + 5 steps
Selection of image quality Half tone (Black-white only) ON/OFF
Resolution (depends on file
format/transmission method)
Standard character (203.2 x 97.8dpi)
(half tone not allowed)
Fine (203.2 x 195.6dpi)
Super fine (203.2 x 391dpi)
Ultra fine (406.4 x 391dpi)
Mode FAX
Address specification Specification by one-touch/group/
direct address entry.
Entry from 10-key. (Fax)
Selection from LDAP server
Number of One-touch address key
registration
Total (number of key):
Maximum 1000
Number of Group (1 key) address
registtation
Number of Group (1 key) address
registration : maximum 500
Number of Group key registration :
5000 (Total address number
included in /1000 key)
Program 48
Direct entry of addresses Entry by 10-key, # key
Chain dial Yes (pause key)
Resend Call up nearest 8 addresses. *1
Destination confirmation Yes
Shortcut for address selection
(quick key)
Use the 10-key to call up registered
numbers of addresses.
Disable direct entry transmission *2 Yes
Disable PC- Fax sending Yes
Mode FAX
Broadcast Yes (500 destinations)
Request of serial transmission Yes
Mode FAX
Memory transmission 94 destinations in all
On-hook Yes
Quick online transmission Yes
Direct transmission Yes
(Switching: Memory transmission
Direct transmission)
Automatically-reduced
transmission
Yes
Rotated transmission Yes
Scaled transmission Yes
Enlargement/reduction is allowed
only from a fixed size to another.
Reduction may be done on the
receiver side with Fax/Internet Fax
sending.
Recall mode Error Yes
Busy Yes
Number/time to be set up through
system setup
Long original transmission Yes
Maximum of 1000mm (single side
only/black-white 2 values only)
Confidential transmission (Sharp
mode)
No
Relay broadcast transmission
(Sharp mode)
No
Large capacity original mode Yes
Scanning of thin paper Yes
Mixed originals feeder Yes (Random + MIX)
Default date sender transmission Yes (ON only)
Preview No
Side erase Yes
Mode FAX
Automatic reception Yes
Manual reception No
Switching from manual reception to
automatic reception. (Allowed only
for France and Japan)
Memory reception Yes
Fixed size reduced reception Yes
Specified size scaled reception No
Rotated reception Yes
Setting of received data print
condition
Equal size print (partition not
allowed)
Equal size print (partition allowed)
Equal or reduced size print
2-sided reception Condition setting through system
setting
2-in-1 reception No
Automatic reduction setting upon
receiving A3
Yes
Automatic reduction setting upon
receiving letter
Yes (Other than North America and
Inch destinations)
Reception from a specific number
not allowed, or allowed.
(Allow/Reject)
Specified numbers only
(50 numbers /20 digits)
External phone connection
remote
Yes
Confidential reception (Sharp
mode)
No
Received data bypass output Yes
Index printing No
Transfer function upon disabling
of output.
Yes (1 receiver (of transfer)
registration)
Internet Fax/Fax to e-mail
(Transfer of Internet Fax/Fax
reception data to e-mail, inbound
routing)
Yes

MX-M264U SPECIFICATIONS 2 – 10
*1: This function saves all received data in memory and starts out
put after password entry. (Confidential reception is excluded.)
Setting only on the reciver side.
(7) Report/list function
(8) Other Functions
*1: This function means that e-mail address setteing on F code
relay broadcast allowed.
(9) Transmission Method
(10) Record Size
(11) F code communication
(12) Registration-related settings
*1: Since scan/Internet Fax/Fax uses the common address book,
the number of addresses allowed for registration is the sum
total of all modes.
*2: Quick key is the function to select an address based on the
registered number of each address within the book for address
selection. Users should be able to select a quick key number.
Exit tray setting Yes
Insertion of job separator sheet No
Staple function of received data Yes
Auto wake up print Yes
Received data print hold *1 Yes
Color toner print when black toner
runs out.
No
Mode FAX
Image sending activity report Yes
Time-specified output
Output with memory full
* Maximum of 200 times including
both transmission and reception
Transaction report Yes
Address/phone number table Yes
Group table Yes
Program table Yes
Memory box table (F code) Yes
Communication original contents
print
Always print/Upon error/no print
List of allowed or rejected
reception numbers
Yes
Table of control record for each
account
No
Mode FAX
Time specification Yes
Polling reception Yes
Bulletin board transmission Yes
Up to 100 registrations allowed with
bulletin board, confidential and relay
broadcast all combined. (Free area :
1 registration)
Setting of the number of
transmission: 1/no limit.
Cover sheet function No
Transmission message No
Sender print Yes
Sender selection Yes
Page number print Yes
Date print Yes (Date can be expressed
alternatively)
Polling protection function Yes
Page partition transmission Yes
Page connection No
Confidential (receiver unit) Yes (F code method)
Relay broadcast instructions Yes (F code method)
Fax to e-mail (F code) *1 Yes
Edge erase Yes
Center erase Yes
2 in 1 Yes
Card shot Yes (Equivalent or enlargement up to
the paper width. The maximum
enlargement is not allowed to exceed
400%)
Forward data transmission/
reception (Document Admin)
Yes
Data transmission by PC-Fax/
PC-Internet Fax is allowed, too.
Mode FAX
Mode FAX
Transmission time 2 seconds level (super G3/JBIG),
6 seconds level (G3 ECM)
Modem speed Automatic fall-back : 33.6kbps 2.4kbps
Intercommunication Super G3/G3
Communication line General membership telephone line
(PSTN), independent business line
(PBX), F net.
(R-key for PBX setting: Germany/France)
ECM Yes
Mode FAX
Maximum record width 293mm
Record size A3 – A5/11" x 17" – 5.5" x 8.5"
Mode FAX
Sub-address Yes (20 digits)
Password Yes (20 digits)
Mode FAX
One-touch/group *1
E-mail
FTP
Desktop
SMB
FAX
1000 destinations
Use of LDAP allowed
Up to 500 registered addresses for
each group dial.
Registered name in 18 full-size
character (36 half-size characters)
One-touch dial receiver number
registration: within 64 digits for
receiver number + sub-address +
passcode (including "/").
Program Registration of addresses (groups),
settings (density, image quality) and
special functions in one set is
allowed. (48 of them)
Number of memory boxes Registration of bulletin board/
confidential/relay broadcast is
allowed up to 100.
Registration name: 18 characters
Number of sender registration 1 (default) with 20 characters
Number of sender selection
registration
Total: 18 registrations (20 characters)
(Sender selection: In addition to
default, 18 registrations allowed)
Registration of polling approval
number
10 numbers/20 digits
Registration of Fax system
number (Sharp mode)
No
Registration of Fax polling
approval ID number (Sharp mode)
No
Fax relay ID registration (Sharp
mode)
No
Quick key (short cut registration) *2 Yes (001 – 1000)
Import/export of address book Yes (By storage backup)
Black list (for France) No

MX-M264U SPECIFICATIONS 2 – 11
(13) Telephone functions
(14) Sound settings
(15) Others
6. Power consumption
The full configuration can be operated with the rated power source.
*1: At power-on timing
(with condition of dehumidify heater turned OFF)
7. Dimensions and weight
Mode FAX
On-hook function Yes
Hold No
Setting of pause time Yes (1 – 15 seconds)
Telephone transmission during
power outage
No (External telephone transmission
allowed)
Tone pulse switching Tone, Pulse, Auto (North America/
Taiwan)
* For the other destinations, set with
the soft switch.
Mode Item FAX
On-hook sound Sound volume setting 1 - 9
Sound volume for calling Sound volume setting 1 - 9, No
Line monitor sound Sound volume setting 1 - 9, No
Reception sound Sound volume setting 1 - 9, No
Transmission success sound Sound volume setting 1 - 9, No
Transmission and reception
error sound
Sound volume setting 1 - 9, No
Sound setting for end of
original reading (image send)
Sound volume setting Large/middle/
small/no sound
Mode FAX
PC-FAX Yes
FAST Yes (SEC only)
Network FAST No
Distinctive ring detection Setting for each destination
Maximum rated power
Consumption*1
100 V 200 V
1.44 kW 1.84 kW
Energy consumption
rate
Not applicable
TEC value (Measured
result)
26cpm machine:
1.8 kWh
31cpm machine:
2.3 kWh
35cpm machine:
2.4 kWh
26cpm machine:
1.84 kWh
31cpm machine:
2.25 kWh
35cpm machine:
2.35 kWh
TEC value (Standard)
Tier2
26cpm machine:
3.10 kWh (0.1 kwh x 26 + 0.5 kwh)
31cpm machine:
4.85 kWh (0.35 kWh x 31 - 6.0 kWh)
35cpm machine:
6.25 kWh (0.35 kWh x 35 - 6.0 kWh)
Power consumption is
1W in standby for NW
* Condition of
Standing by
Network:
Connected with
TCP/IP protocol
only
Yes
(Exclude the case of
use Fax and Network
at once)
–
Moving time to pre-
heat mode
1 minutes (default)
Recovery time from
pre-heat mode
10 sec.
Moving time to sleep
mode
1 minutes (default) 11 minutes (Europe)
* Printer mode: 10sec. (default)
Recovery time from
sleep mode
20 sec.
Outer dimension
(Included operation panel)
W625 x D645 x H652 mm
When the OC is installed:
W625 x D645 x H686 mm
When the RSPF is installed:
W625 x D645 x H799 mm
Footprint W625 x D645 mm
Dimension occupied by the
machine
W902 x D645 mm
(when the bypass tray is extended)
Weight
Main Unit
(including photoreceptor /
not including consumables)
When the RSPF is installed:
51.6 kg (100V type)
52.1 kg (200V type)
When the OC is installed: 46.5 kg
When the RSPF/OC is not installed: 44.9 kg