Sharp MX-M266N User manual

19/05/2015
MX-M266N
MX-M316N
Technical Handy Guide
MAY 2015
CONTENT
Product Specification
2
SD Card Replacement Procedure
23
Product Options
4
Firmware & Print Driver Revision
25
Updated
Consumables
6
Test Simulation
26
Initial Setup
7
Trouble Codes
31
Maintenance
9
Image Send Comm. Error Codes
33
NEW
Operating System Support
12
Updated
Sensor & Switch Location
39
Coin Vend Interface
13
Jam Cause Codes
42
Firmware Update
14
Repair Hints
44
Firmware Recovery
18
Technical Bulletin Index
45
Watermark Update
20
Document Reference
46
EEPROM Replacement Procedure
22
Notes
47

PRODUCT SPECIFICATION
SHARP
2
MX-M266N
MX-M316N
General Specification
Type:
Desktop
Original Paper Size:
Max. A3
Printed Paper Size:
Max. A3 –Min. A6R
Standard Paper Capacity:
2 x 500 + Bypass Tray (100) sheets (Total 1,100)
Maximum Paper Capacity:
4 x 500 + Bypass Tray (100) sheets (Total 2,100)
Paper Weight:
56-105 g/m2(Bypass 56-200 g/m2)
Output Capacity:
500 sheets (Centre), 100 sheets with Opt: MX-TR17 (& MX-FN26)
Off set Shifter
Yes
Warm-up Time:
20 sec.
Operation Panel:
7 inch W-VGA colour
Resolution (Equivalent):
600 x 600, 1200 x 600 dpi (Printer only)
Memory:
SD Card: 4GB, ICU: 2GB, Opt: 250GB HDD MX-HD14
Duplex:
STD (56-105 g/m2)
Dimensions (WDH):
620 x 617 x 830mm
Weight:
Approx. 51kg
Average Monthly Volume:
10-30K, Max 50K
20-50K, Max 75K
Environmental
Power Consumption:
Max. 1.45Kw
TEC Value (Measured):
1.8 kWh
2.1 kWh
Sound Power Level (Noise):
Operating: 72db (FAST), 30db (Standby)
Copier Specification
Copy Speed (Max.):
26 ppm (A4), 15 ppm (A3)
31 ppm (A4), 17 ppm (A3)
E-Sort:
Yes
First Copy Time (OC/RSPF):
4.3sec. / 7.0sec
Continuous Copy:
Max. 999
Scan Resolution:
600 x 600 dpi
Zoom Range:
25 –400 % with 10 preset ratios (50 –200% using RSPF)
Document Feeder
STD
Original capacity:
100 sheets
Original replacement speed:
56 opm (Copy/Fax/Scan)
PCL Printer
Max Print Speed (A4):
26 ppm (A4), 15 ppm (A3)
31 ppm (A4), 17 ppm (A3)
PDL (Emulation):
STD: PCL6, Opt: Postscript 3 [MX-PK11]
Interface:
USB 2.0, 10Base-T, 100Base-TX, 1000Base-T
Protocol:
TCP/IP (IPv4, IPv6), IPX/SPX (Netware), Ethertalk (Appletalk)
Memory:
256MB (STD & MAX)
Supported OS:
Windows® Vista*, Windows® 7*, Windows® 8*, Windows® 8.1*,
Windows® Server 2003* / 2008* / 2008R2 / 2012 / 2012R2 (*32/64bit).
Mac OSX 10.4.x, 10.5.x, 10.6.x, 10.7.x, 10.8.x, 10.9.x, 10.10.x (with MX-PK11)
Bundled Utility Software:
Status Monitor
Tandem Print:
Opt: MX-HD14 is required.
Airprint Support:
Supported using Third Party Solution only.
Sharpdesk Mobile:
Supported (via Wireless Access Point or MX-EB13).
Opt: MX-HD14 & MX-PK11 required for full functionality

SHARP
PRODUCT SPECIFICATION
3
MX-M266N
MX-M316N
Document Filing
STD
Requirement:
Opt: MX-HD14 is required
Capacity:
19GB (Quick Folder) + 100GB (Main/Custom Folder)
Quick/Main Folder:
Max: 10,000 pages or 1,000 files(Quick Folder),
20,000 pages or 3,000 files (Main/Custom)
User Registrations:
1000
Preview Thumbnails:
Supported
Network Scanner
STD: Colour
Requirement:
STD
Type:
Colour
Resolution:
100, 200, 300, 400, 600 dpi
File Format:
Mono: TIFF, XPS, PDF, PDF/A & Encrypted PDF,
Colour: TIFF, JPEG, XPS, PDF, PDF/A & Encrypted PDF,
Duplex:
Yes
Destination:
Desktop (Sharpdesk), FTP, E-Mail, SMB Folder, USB Memory, HDD,
TWAIN / WIA compliant, I-Fax (SMTP)
LDAP:
Supported
Bundled Utility software:
Network Scan Tool, Sharpdesk 3.3 (1 license),
Facsimile
Requirement:
Opt : MX-FX11
Communication Formula:
Super G3
Transmission Speed:
2sec.range (Super G3/JBIG) 6sec.range (G3/ECM)
Dial Registration:
Max 1000
Document Size:
A3 - A5,
Compression:
MH,MR,MMR,JBIG
Inbound Routing:
Yes - Opt: MX-HD14 is also required
(Format: PDF, TIFF & XPS)
PC Fax:
Yes (For Windows only)
Output Device
Model:
Opt: MX-TR18 [Job Separator Tray]
Opt: MX-FN26 [Inner Finisher]
Output Capacity:
Upper: 100 sheets, Lower: 500 sheets
500 sheets (A4)
Functionality:
N/A
Max 50 sheets, single staple,
(A4: 50 / A3: 30 sheets) Off-set shifting
Saddle Stitch / Hole Punch:
N/A
N/A
Wireless LAN
Requirement:
Opt: MX-EB13
Compliant Regulation:
IEEE802.11n/g/b
Access Mode:
Infrastructure mode, Software AP mode (Adhoc).
Security:
Infrastructure Mode: WPA2-PSK(AES),WPA2-EAP(AES),WPA-PSK(TKIP/AES),
WPA-EAP(TKIP/AES), WEP(128/64bit)
Adhoc Mode: WEP (128/64bit) only.
Max Number of
Connections:
Adhoc Mode: 5 concurrent connections.
Infrastructure Mode: As defined by the Access Point/Router

PRODUCT OPTIONS
SHARP
4
MACHINE CONFIGURATION
MX-TR18
Job Separator
MX-FN26
Inner Finisher
MX-CS13 *
500 sheet Tray with Motor
AR-DS19
Stand (High)
AR-DS20
Stand (Low)
MX-CS12
500 sheet Tray
MX-TR17
Exit Tray Unit
MX-PK11
PS Expansion Kit
MX-HD14
HDD Expansion Kit
MX-EB13
USB Wireless Adaptor
MX-FX11
Fax Expansion Kit

SHARP
MACHINE OPTIONS
5
MACHINE OPTIONS
Model
Description
Comment
MX-CS12
500 sheet paper tray A (without motor)
For Tray 4 only.
MX-CS13
500 sheet paper tray B (with motor)
For Tray 3 only
AR-DS19
Stand (High)
For machines with
2 paper trays only
AR-DS20
Stand (Low)
For machines with
3 or 4 paper trays only
MX-TR17
Exit tray unit
MX-FN26 is required
MX-TR18
Job separator
Cannot install with MX-FN26
MX-FN26
Inner finisher
Cannot install with MX-TR18
MX-PK11
PostScript 3 kit
MX-PF10
Barcode font kit
MX-HD14
HDD expansion kit
MX-FX11
Facsimile expansion kit
MX-FWX1
Internet-Fax expansion kit
MX-HD14 (HDD) is required
MX-FR48U
Data security kit (Commercial version)
MX-EB13
USB wireless LAN adaptor
AR-SU1
Stamp unit
MX-AMX1
Application integration module
MX-HD14 (HDD) is required
MX-AMX2
Application communication module
MX-AMX3
External account module
MX-USX1
Sharpdesk Additional license kit (1 license)
MX-USX5
Sharpdesk Additional license kit (5 licenses)
MX-US10
Sharpdesk Additional license kit (10 licenses)
MX-US50
Sharpdesk Additional license kit (50 licenses)

CONSUMABLES
SHARP
6
CONSUMABLES
MX-M266N / MX-M316N
Product Code
Description / Contents
Approx. Life
MX-315GT
Black Toner Cartridge
(A4 @ 5%)
27.5k
PROCESS UNIT:
MX-312GV
Black Developer
100k
MX-312GR
OPC Drum
100k
MX-315DU
Drum Frame Unit
300k
MX-312KA
Maintenance Kit:-
Drum separation pawl x2.
Cleaning blade.
Main charge unit.
100k
MX-312TF
Toner Filter Kit:-
Toner filter.
100k
FUSING UNIT:
MX-313UH
Upper Heat Roller Kit:-
Upper heat roller.
Fusing gear.
Upper heat roller bearing x2.
Upper cleaning pad.
Upper separation pawl x4.
150k
MX-312LH
Lower Heat Roller Kit:-
Lower heat roller.
Lower heat roller bearing x2.
Lower separation pawl.
300k
TRANSFER UNIT:
MX-312TX
Transfer Roller Unit
150k
PERIPHERALS:
MX-SCX1
Staple Cartridge (for MX-FN26 Inner Finisher)
5000 staples x3
AR-SV1
Ink Cartridge (for AR-SU1 Stamp Unit)
2 cartridges
SERVICE:
MX-312RT
Feeding Roller Kit (for cassette)
100k
MX-312MR
Feeding Roller Kit (for bypass tray only)
100k
MX-312FU
Fusing Unit (230V)
150k
Note:
Consumable life may vary depending on the document density, temperature, humidity and machine
operation.

SHARP
INITIAL SETUP
7
DEVELOPER SETUP & TONER INSTALLATION
Sim 25-02 Auto Developer Adjustment.
Toner cartridge must be installed before execution.
PRODUCT OPTION ACTIVATION
Activation of Optional Product(s):-
System Settings –Administrator Mode –Product Key.
FIRMWARE UPGRADE [ALL]
Sim 22-05 Check Firmware version(s):- Upgrade to latest version.
INITIAL SETUP
Sim 26-01 Job Separator Tray Installation:- Yes/No.
Sim 26-06 Machine Destination.
Sim 26-35 Set Multi Error Counter Set to 1 (Multi Count).
Sim 26-50 Long Size Print Support (up to 1200mm), D: 0 = Disable, 1 = Enable.
Sim 55-03 Process Mixed Size Pages (orientation) when Printing in Duplex:-
SSW 3-6, 0 = Disable, 1 = Enable.
Sim 55-03 Toner Remain Status Display: SSW 22-5, 0 = Disable, 1 = Enable.
System Settings: Adjust Date/Time (Inc. Daylight Saving setting).
Network Settings –Print Port Settings: Disable WSD.
Set cassette size by adjusting the guides in the cassette.
Paper Size & Type Setting:- System Settings –Paper Tray Settings.
PRINT IMAGE POSITION & MAGNIFICATION
Sim 50-28 SETUP/PRINT ADJ (Lead, Offset or All).
SPF ADJ (Side 1, Side 2 or All).
OC ADJ (MFT, CS1 & CS2).
MANUAL ADJUSTMENTS:-
Sim 48-01 Magnification Adjustment (OC & SPF).
Sim 50-01 Lead/Rear Edge, Loss & Void Adjust.
Sim 50-05 Printer Lead Edge & Void Adjust.
Sim 50-10 Image Off Centre Adjustment.
Sim 50-12 OC & SPF Original Off Centre Adjust.

INITIAL SETUP
SHARP
8
COPY IMAGE QUALITY
Check Image Quality (Copy Mode):-
If NG, perform the following adjustments as required:-
Sim 46-02 Copy Density Adjust. (600dpi).
Sim 46-09 SPF Copy Density Adjust.
PRINT IMAGE QUALITY
Check Image Quality (Print Mode):-
Sim 64-05 PCL Density Test Page.
Sim 64-06 PS Density Test Page [MX-PK11].
PERIPHERAL / OPTION CONFIGURATION
FAX OPTION –MX-FX11
Sim 66-02 Fax SW Setting (Destination).
Sim 66-10 Fax Memory Clear (For Extended Memory).
Sim 66-39 Fax Destination Set.
FINISHER OPTION –MX-FN26
Sim 26-65 Finisher Alarm Mode:-
Limit number of Copies in staple mode (ON/OFF).
USB WIRELESS ADAPTOR –MX-EB13
Sim 26-50 Activate Wireless Set, E: 0 = Disable, 1 = Enable.
EXTERNAL ACCOUNTING MODULE –MX-AMX3
Sim 55-03 Auto clear function before Copy job execution:-
SSW 1-5 0 = Disable, 1 = Enable.
Sim 55-03 Continuous print mode (job queuing for OSA):-
SSW 24-7 0 = Disable, 1 = Enable.
MFP DATA BACKUP
Sim 22-06 Data Simulation Print.
Device Clone & Storage Backup.
Sim 56-01 Backup EEPROM Data to HDD.

SHARP
MAINTENANCE
9
MAINTENANCE INDICATIONS:
DK
OPC DRUM (Counter) has reached
the specified life.
Replace OPC Drum
Process
Section
(Drum)
VK
BLACK DEVELOPER (Counter) has reached
the specified life.
Replace Developer.
Process
Section
(Developer)
FK1
FUSING ROLLER Print Counter has reached
the specified limit.
Replace Upper Heat
Roller Kit
Fuser
Section
FK2
PRESSURE ROLLER Print Counter has
reached the specified limit.
Replace Lower Heat
Roller Kit
TK
TRANSFER UNIT Counter has reached
the specified limit.
Replace Transfer Roller
Unit
Transfer
Section
TA
Maintenance [All] Counter has reached specified limit
STARTING POWDER:
The following starting powder should be applied to the relevant consumable item during maintenance:-
Starting Powder
OPC Drum
Transfer Roller Unit
MX-M266N
MX-M316N
Apply CKOG-0345DS51
[Yellow Toner] on top of
UKOG-0312FCZZ [Stearic Acid]
None
CONSUMABLE SCHEDULE:
100K
150K
200K
300K
400K
450K
500K
600K
Process
MX-312GV
Developer

X



X


MX-312GR
Drum

X



X


MX-312DU
Drum frame unit
X
X
X

X
X
X

MX-312KA
Maintenance kit

X

X

X

X
MX-312TF
Toner filter








Fuser
MX-313UH
Upper heat roller kit
X

X

X

X

MX-312LH
Lower heat roller kit
X
X
X

X
X
X

Transfer
MX-312TX
Transfer roller unit
X

X

X

X


MAINTENANCE
SHARP
10
MAINTENANCE SCHEDULE:
100K
150K
200K
300K
PROCESS SECTION:
X
Replace: Developer [MX-312GV]
X
Replace: Toner Filter [MX-312TF]
X
Check/Clean Toner Sensor Head.
X
Replace: OPC Drum [MX-312GR]
X
X
Replace: Maintenance Kit [MX-312KA]:-
Drum Separation Pawls x 2
Cleaning Blade.
Main Charge Unit.
X
X
X
Replace: Process Frame Unit [MX-312DU]:-
(includes Cleaner Blade, Main Charge Unit & Drum
Separation Pawls)
Check/Clean LSU Dustproof Glass
X
Sim 24-05 Clear DV_K (Black) Counter.
X
Sim 24-04 Clear DRUM CTRG K (Black) Counter.
X
Clear MAIN CHARGER K (Black) Counter.
X
Clear DRUM BLADE K (Black) Counter.
X
Clear MAINTENANCE [ALL] Counter.
X
Clear OZONE FILTER Counter.
X
Sim 25-02* Toner Concentration Auto Adjustment - Select K.
Note* When Sim 25-02 is executed, the Developer Counter
(Sim 24-05) is also cleared automatically.
IMAGE QUALITY ADJUSTMENT (After Replacement Described Above):
X
Sim 46-02 Check/Adjust Copy Exposure Density (B/W).
RSPF:
Check/Clean PF Rollers - replace every 100K.
Check/Clean Torque Limiter - replace every 400K.
Clean all RSPF sensors.
GENERAL
Clean all optics, CCD, and white reference plate.
Replace Ozone Filter [PFiLZ0041QSZZ].
TRANSFER SECTION:
X
X
Replace: Transfer Roller Unit [MX-312TX].
X
X
Sim 24-04 Clear TC UNIT Counter.
PAPER FEED & TRANSPORT:
Check/Clean ALL Transport Paper Guides.
Check/Clean ALL Paper Path Sensors.
Check/Clean PF Roller (Cassette & Bypass Tray).
X
Replace: Cassette PF Roller Kit [MX-312RT] when each Tray
reaches 100K or 1 year of use.
X
Replace: Bypass Tray Roller Kit [MX-312MR] when the Bypass
Tray reaches 100K or 1 year of use.