Sharp Aquos SH-02K User manual

※Unavailable from land-line phones, etc.
(No prefix) 151(toll free)
■ From DOCOMO mobile phones
Business hours: 9:00 a.m. to 8:00 p.m.
(open all year round)
※Unavailable from land-line phones, etc.
(No prefix) 113 (toll free)
■ From DOCOMO mobile phones
※Unavailable from part of IP phones.
0120-800-000
■ From land-line phones
Business hours: 24 hours (open all year round)
※Unavailable from part of IP phones.
0120-800-000
■ From land-line phones
General Inquiries
<docomo Information Center>
●Please confirm the phone number before you dial.
●For Applications or Repairs and After-Sales Service, please contact the above-mentioned information
center or check the docomo Shop etc. near you on the NTT DOCOMO website and contact.
NTT DOCOMO website https://www.nttdocomo.co.jp/english/
Troubleshooting & Repairs
SH-02K
Don’t forget your mobile phone…
or your manners!
When using your mobile phone in a public place,
don’t forget to show common courtesy and
consideration for others around you. 17L KH200①
'17.11 (1st Edition)
’17.11
INSTRUCTION MANUAL
Sales:
Manufacturer:SHARP Corporation

Introduction
Checking operation method
This guide describes operations of basic
functions.
This manual describes detailed guidance and
operations of functions.
In the standby screen, z▶[Tools]▶[Instruction
Manual]
This manual describes detailed guidance and
operations of functions.
Download from NTT DOCOMO website.
(
https://www.nttdocomo.co.jp/english/support/
trouble/manual/download/sh02k/index.html
)
* The latest information is available for download.
The URL and contents are subject to change
without prior notice.
zThe screens and illustrations in this manual are
shown as examples. The actual screens and
illustrations may differ.
zKey illustrations in this manual differ from the actual
design of the keys.
zNote that "SH-02K" is referred to as "handset" in this
manual. Please be forewarned.
zThis manual refers to microSD Card, microSDHC
Card, or microSDXC card as "microSD Card" or
"microSD".
zReproduction of this manual in part or in whole
without prior permission is prohibited.
zThe contents of this manual are subject to change
without prior notice.

Basic package
SH-02K
Back Cover SH77 Battery Pack SH44
Desktop Holder SH49
Quick Start Guide (in
Japanese only)
zYou can also check and purchase optional parts (sold
separately) compatible with the handset at the NTT
DOCOMO Online Shop.
(Https://www.mydocomo.com/onlineshop/options/index.html)
https://www.mydocomo.com/onlineshop/options/
index.html
)
(in Japanese only)
1
Contents/Precautions

Contents
Using the handset ..........................................................4
Precautions (ALWAYS FOLLOW THESE
DIRECTIONS) .....................................................................5
Handling precautions ..................................................20
Waterproof/Dustproof/Shockproof ........................ 27
Before Using the Handset
Part names and functions ................................................34
Basic operation ....................................................................38
docomo nano UIM card ...................................................... 51
microSD Card ........................................................................55
Battery pack ..........................................................................59
Charging .................................................................................. 60
Turning power on/off ..........................................................64
Character entry .................................................................... 65
Initial settings ....................................................................... 71
Call
Making a call .........................................................................79
Answering a call ...................................................................83
Operations during a call .................................................... 85
Redial/Call history ............................................................... 87
Voice Memo/Answering Memo ....................................... 88
Call log/Call settings ......................................................... 89
Phonebook ............................................................................. 92
Mail/Web browser
docomo mail ..........................................................................96
SMS ..........................................................................................99
PC mail .................................................................................101
Web browser ....................................................................... 105
Tools/Apps
Music ..................................................................................... 109
Calculator ............................................................................111
Alarm ..................................................................................... 112
Timer ..................................................................................... 114
Stop watch .......................................................................... 114
World clock ..........................................................................115
Schedule ..............................................................................116
Memo .................................................................................... 117
Map ........................................................................................118
Pedometer ...........................................................................118
Data transfer/Save .......................................................... 120
SD card backup ................................................................. 123
Data backup service ........................................................ 124
Instruction Manual ........................................................... 124
Widget Sheet ..................................................................... 125
Voice Recorder .................................................................. 125
Osaifu-Keitai ....................................................................... 127
2
Contents/Precautions

Handset Settings
Setting menu ..................................................................... 131
Wallpaper/display ............................................................. 131
Soundvibration/notif. ....................................................... 133
Security ................................................................................ 135
Energy saving/battery .................................................... 141
Network ................................................................................ 141
docomo service ................................................................. 145
Location services ............................................................. 146
Other settings ................................................................... 147
Reset all ............................................................................... 152
Data management
Handset memory (internal storage) ...........................153
microSD Card (external storage) ................................ 153
Operating files ................................................................... 153
PC connection ................................................................... 155
Data communication
Infrared communication .................................................. 158
Bluetooth® communication ........................................... 160
NFC communication ........................................................ 166
Safety and security services
Disaster Message Board ............................................... 168
Disaster Voice Messaging ............................................ 168
Early warning "Area Mail" ................................................ 169
Energy Saving .................................................................... 171
International roaming
Outline of international roaming (WORLD WING) . . 172
Available services overseas ......................................... 173
Before use overseas ....................................................... 173
Settings for use overseas ............................................. 174
Making/Receiving a call in your country of stay ... 176
Setting international roaming ...................................... 178
Checking after homecoming ......................................... 179
Appendix/Index
Menu list .............................................................................. 180
Troubleshooting (FAQ) .................................................... 184
Warranty and After-Sales Service .............................. 191
Updating software ............................................................ 194
Main specifications ..........................................................198
Specific Absorption Rate (SAR) of Mobile Phones
................................................................................................. 200
CAUTION .............................................................................. 204
Inquiries ................................................................................ 205
Export Administration Regulations ............................ 206
Intellectual Property Right ............................................ 206
Unlocking SIM lock ...........................................................209
INDEX ....................................................................................210
3
Contents/Precautions

Using the handset
zThe handset supports LTE, W-CDMA, GSM/GPRS, and
wireless LAN systems.
zBecause the handset relies on radio signals, it cannot
be used in a place with no signal (such as tunnels,
underground or in buildings), in places with a weak
signal or outside the LTE service area or FOMA service
area. You may not use the handset in the upper floors
of a building even with no obstructions in sight. There
may also be times when the signal is strong and you
are not moving but the call is interrupted.
zBecause the handset uses radio waves, it is possible
for a third party to listen in on a conversation. However,
since the LTE, W-CDMA, and GSM/GPRS systems
automatically apply a private call feature to every call,
a third party that tries to listen in only hears noise.
zThe handset converts conversations into a digital
signal and sends it to the other party over the radio. If
the signal cannot be reconverted properly by such as
moving to an area with a weak signal, the voice may
not be heard correctly.
zTake notes of information (e.g. the phonebook,
schedule, note, voice memo, answering memo) stored
on the handset or save the information to external
memory devices such as microSD Cards and PCs
periodically. DOCOMO shall not be liable for any loss of
content due to a failure, repair, model change or other
handling of the handset.
zAs with PCs, some user-installed apps, accessed
sites, etc. may disrupt the stability of your handset
performance or unexpectedly transmit information via
the Internet causing improper use of your location
information, personal information stored on the
handset, etc. Therefore, verify the supplier and
operating conditions of the apps, sites, etc. to be used
before using them.
zThe handset supports the FOMA Plus-Area and the
FOMA HIGHSPEED Area.
zWhen the available space on the microSD Card or the
handset is insufficient, apps in use may not work
properly. In this case, delete saved data.
zThe handset does not support providers other than
sp-mode, mopera U and Business mopera Internet.
zYou can use the handset only with a docomo nano UIM
card. If you have a docomo mini UIM card, docomo UIM
card, or FOMA card, bring it to a docomo Shop to
replace it with a docomo nano UIM card.
zThe handset does not support Public Mode (Drive
Mode).
zThe handset automatically performs communication for
some functions, for example, to synchronize data,
check the latest software version or maintain
connection with the server. Also, making a
communication with large-volume data such as
downloading apps or watching videos will lead to higher
packet communication charges. Subscription to
Packet Pack/flat-rate packet communication services
is highly recommended.
4
Contents/Precautions

zDepending on the app or service you are using, packet
communication charges may be incurred even when
connected by Wi-Fi.
zSoftware on the handset can be updated to up-to-date
status (☞P. 194"Updating software").
zFor details on software version of your handset (☞
P. 150"Device info").
zSecure the security of the handset by setting Screen
lock in case you lose it (☞P. 135"Security").
zIf your handset is lost, change your password for each
account using a PC to prevent other persons from
using services such as SNS.
zApps and their service contents are subject to change
without prior notice.
zFor using services and applications provided by the
third party's including the applications provided by
Google Inc., confirm the terms and conditions specified
by Google™ or the providers. DOCOMO assumes no
responsibility for any malfunctions resulting from the
services and applications.
zIf terms of use appear, follow the instructions on the
screen and operate.
zIf you want to use tethering, subscription to Packet
Pack/packet flat-rate service is strongly
recommended.
zFor details on usage fee, refer to the NTT DOCOMO
website.
zThe display is manufactured using high-precision
technology, but it may contain dots that fail to light or
that remain permanently lit on some areas. This is a
characteristic of the display and not a malfunction.
zNote that DOCOMO shall not guarantee operation of
commercially available optional parts.
Precautions (ALWAYS
FOLLOW THESE
DIRECTIONS)
This sign denotes that
"death or serious injury (*1)
may directly result from
improper use".
This sign denotes that
"death or serious injury (*1)
may result from improper
use".
5
Contents/Precautions

This sign denotes that
"minor injury (*2) or damage
to property (*3) may result
from improper use".
*1 Serious injury: This refers to loss of sight, injury,
burns (high- and low-temperature), electric shock,
broken bones, injuries with residual aftereffects
from poisoning, etc., and injuries requiring hospital
admission for treatment or long term hospital
attendance as an outpatient.
*2 Minor injury: This refers to injuries, burns (high- and
low-temperature), electric shock, etc. that do not
require hospital admission for treatment or long-
term hospital attendance as an outpatient.
*3 Property damage: This refers to extended damage
to buildings, furniture, livestock, pets, etc.
Denotes things not to do (prohibition).
Denotes not to disassemble.
Denotes not to use where it could get
wet.
Denotes not to use with wet hands.
Denotes mandatory instructions
(matters that must be complied with).
Denotes that the equipment should be
unplugged.
z Handling the handset, battery pack, adapters, desktop
holder and docomo nano UIM card (general) .......P. 7
zHandling the handset .........................P. 10
zHandling the battery pack .....................P. 13
zHandling adapters or the desktop holder .........P. 14
zHandling docomo nano UIM card ...............P. 17
zHandling near electronic medical equipment .....P. 17
zMaterial list .................................P. 18
6
Contents/Precautions

Handling the handset, battery pack,
adapters, desktop holder and docomo
nano UIM card (general)
May cause fire, burns, injuries, electric shock.
May cause fire, burns, injuries, electric shock.
May cause fire, burns, injuries, electric shock.
Refer to the following for details on
waterproofness/dustproofness.
☞P. 27"Waterproof/Dustproof/Shockproof"
May cause fire, burns, injuries, electric shock.
Refer to the following for details on
waterproofness.
☞P. 27"Waterproof/Dustproof/Shockproof"
May cause fire, burns, or injury due to battery
damage.
* Examples to avoid
zSitting or squatting with the handset put in a
pocket of trousers or skirt
zPutting the handset in a pocket of outer wear and
catching them in a door or a door of car
zStepping on the handset on a soft object such
as a sofa, bed, or bedding, or on a floor
May cause fire, burns, injuries, electric shock.
7
Contents/Precautions

May cause fire, burns, injuries, electric shock.
Refer to the following for details on
waterproofness.
☞P. 27"Waterproof/Dustproof/Shockproof"
May cause fire, burns, injuries, electric shock.
Refer to the following for details on
waterproofness.
☞P. 27"Waterproof/Dustproof/Shockproof"
Replacing with a different type of products might
cause fire, burns, injuries, electric shock.
May cause fire, burns, injuries, electric shock.
May cause fire, burns, injuries, electric shock.
May cause fire or burns.
Overcharging may cause fires, burns, bodily injury,
etc.
Using handset where flammable gas is generated
may cause explosion.
Before using Osaifu-Keitai at a gas station, always
turn off handset power beforehand
(if Osaifu-Keitai is locked, unlock to turn off
handset power).
8
Contents/Precautions

zUnplug the power plug from the outlet or
accessory socket.
zTurn off the handset.
zRemove the battery pack from the handset.
Not doing so may cause fires, burns, bodily injury,
electric shock, etc.
May cause fire, burns, or injuries.
May fall and cause injury, etc.
May cause fire, burns, or electric shock.
Refer to the following for details on
waterproofness/dustproofness.
☞P. 27"Waterproof/Dustproof/Shockproof"
May result in bodily injury etc.
A young child may swallow the equipment, or suffer
bodily injury, electric shock, etc.
The handset, battery pack or adapter may become
warm if you operate app, call, use data
communication, watch a video or TV, etc. for a long
time or while charging. Directly touching a warmed
part for a long time may cause redness, itching,
rashes, etc. on your skin, or result in low-
temperature burns depending on your constitution
or health condition.
9
Contents/Precautions

Handling the handset
The substance inside the handset may cause loss
of sight or poor health.
May have harmful effects on the eyes, etc.
May interfere with the operation of infrared devices
and cause an accident, etc.
May cause spasms, loss of consciousness, etc.
May cause fire, burns, injuries, electric shock.
Since using the handset on airplanes is restricted,
follow the instructions given by the respective
airlines.
May interfere with the operation of electronic
devices installed on the airplane.
If you commit a prohibited act while using the
handset on an airplane, you may be punished by
law.
Turn off the handset in areas where the use of
mobile phones is prohibited.
May interfere with the operation of electronic
devices and electronic medical equipment.
10
Contents/Precautions

When using the hands-free call, loud noise sounds
from the terminal.
Even in the standby mode, ringtone and vibrator
may work suddenly.
Excessively high volume or using them for a
prolonged period may damage your hearing.
Also, it may prevent you from hearing ambient
sounds and cause an accident.
May have harmful effects on your heart.
May interfere with the operation of electronic
medical equipment etc.
May interfere with the operation of electronic
devices.
* Take particular care with the following devices
Hearing aids, implanted cardiac pacemakers,
implanted cardioverter-defibrillators or other
electronic medical equipment, and other equipment
controlled by electronic signals. If you use an
implanted cardiac pacemaker, implanted
cardioverter-defibrillator or other electronic medical
equipment, contact the manufacturer or dealer to
check whether the operation of the equipment is
affected by signals.
Touching the broken or exposed parts may cause
burns, bodily injury, electric shock, etc.
11
Contents/Precautions

May cause an accident such as bodily injury.
May cause an accident such as bodily injury.
May harm your eyes, skin, etc.
If the internal matter comes into contact with your
eyes, mouth, skin or clothes, immediately rinse the
contacted area with clean water.
If it comes into contact with your eyes or mouth,
seek medical treatment immediately after rinsing
the contacted area.
May break the back cover and cause bodily injury,
etc.
May cause bodily injury, etc.
May cause burns, bodily injury, electric shock, etc.
May interfere with the operation of electronic
equipment in some vehicle models. In this case,
stop using the handset.
Refer to the following for details on materials of
each part.
☞P. 18"Material list"
May cause bodily injury, etc.
Attached objects may cause bodily injury, etc.
Viewing in a dark location or too closely may affect
your eyesight.
12
Contents/Precautions

Handling the battery pack
May cause fire, burns, or injuries.
May cause fire, burns, or injuries.
Refer to the following for details about fitting/
removing the battery pack.
☞P. 59"Attaching the battery pack"
☞P. 59"Removing the battery pack"
May cause fire, burns, or injuries.
May cause fire, burns, or injuries.
Installing in the wrong orientation may cause the
battery pack to catch fire, explode, overheat, or
leak, causing fires, burns, bodily injury, etc.
Refer to the following for details about fitting the
battery pack.
☞P. 59"Attaching the battery pack"
Matter in the battery may result in loss of eyesight,
etc.
May cause fire, burns, or injuries.
The battery fluid is flammable and could ignite,
causing a fire, explosion, etc.
The battery pack may catch fire, explode, overheat
or leak, causing fires, burns, bodily injury, etc.
13
Contents/Precautions

May harm your eyes, skin, etc.
If the internal matter etc. comes into contact with
your eyes, mouth, skin or clothes, immediately
rinse the contacted area with clean water.
If the internal matter etc. comes into contact with
your eyes or mouth, seek medical treatment
immediately after rinsing the contacted area.
May cause fire, burns, or injuries. May damage the
environment. Place tape over the terminals to
insulate unnecessary battery packs, and take them
to a sales outlet such as a docomo Shop or follow
the instructions by a local institution that handles
used handsets.
May cause fire, burns, or injuries.
Handling adapters or the desktop
holder
May cause fire, burns, or electric shock.
May cause fire, burns, or electric shock.
May cause fire, burns, or electric shock.
May cause electric shock.
May cause fire, burns, or electric shock.
14
Contents/Precautions

May cause fire, burns, or electric shock.
May cause fire, burns, or electric shock.
May cause fires, overheating, electric shock, etc.
May cause fire, burns, injuries, electric shock.
May cause fire, burns, or electric shock.
Using the incorrect power supply or voltage may
cause fires, burns, electric shock, etc.
AC adapter: 100V AC (Connect only with a
household AC outlet)
AC adapter available overseas: 100 to 240V AC
(Connect only with a household AC outlet)
DC adapter: 12/24V DC (for negative grounded
vehicles only)
Using a non-specified fuse may cause fires, burns,
electric shock, etc. Refer to the respective
manuals for information on specified fuses.
Using the power plug with dust may cause fires,
burns, electric shock, etc.
Not fully plugging the adapter in may cause fires,
burns, electric shock, etc.
15
Contents/Precautions

Pulling the cord may damage it, causing fires,
burns, electric shock, etc.
Not plugging/unplugging correctly may cause fires,
burns, bodily injury or electric shock.
Short-circuited connection terminals may cause
fires, burns, bodily injury, electric shock, etc.
Leaving it plugged in may cause fires, burns, bodily
injury, electric shock, etc.
May cause fires, burns, electric shock, etc.
Cleaning while still plugged in may cause fires,
burns or electric shock.
May result in burns etc.
16
Contents/Precautions

Handling docomo nano UIM card
May cause bodily injury, etc.
Handling near electronic medical
equipment
Electromagnetic signals may have harmful effects
on the operation of the electronic medical
equipment.
Electromagnetic signals may have harmful effects
on the operation of the electronic medical
equipment.
Somebody nearby may be equipped with electronic
medical equipment such as an implanted cardiac
pacemaker or an implanted cardioverter-
defibrillator. Electromagnetic signals may have
harmful effects on the operation of the electronic
medical equipment.
Electromagnetic signals may have harmful effects
on the operation of the electronic medical
equipment.
17
Contents/Precautions

Material list
Exterior (main display
side)
Acrylic resin+PC resin/
Hard coating
Exterior (sub display side) Acrylic resin/Hard coating
Exterior (side surface of
display side)
PA resin (with glass)/
Coating, hard coating
Exterior (keyboard side) PET resin/UV cured resin
Exterior (side surface of
keyboard side)
PA resin (with glass)/
Coating, hard coating
Exterior (hinge)
Top: PA resin (with glass)/
Coating, hard coating
Bottom: PC+ABS resin/
Coating, hard coating
Exterior (side surface of
hinge section)
PC+ABS resin/Coating,
hard coating
Exterior (antenna)
PC+ABS resin (with
glass)/Gold
plating+coating
Exterior (screws) SUS
Exterior (battery storage
side sticker) PET resin
Exterior (battery storage
side metal) Nickel silver
Operation key (including
ornament) UV cured resin
Sheet for camera hole PC resin
Side key PC resin/Coating, hard
coating
Quick open button (resin
portion) PC resin
Quick open button (metal
portion) Aluminum/Anodizing
Charging terminal (metal
portion) SUS/Gold plating
Charging terminal (resin
portion) ABS resin
External connector
terminal (resin portion) PA resin
External connector
terminal (metal portion)
SUS+copper alloy/Tin
plating, gold plating
Infrared port Acrylic resin
microSD Card slot cover SUS
microSD Card slot (metal
portion) Copper alloy/Gold coating
microSD Card slot (resin
portion) LCP resin
docomo nano UIM card
slot cover SUS
18
Contents/Precautions
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