Sharp FO-4700 User manual

OPERATION MANUAL
FACSIMILE
MODEL
FO-4700
FO-5700
1. Installation
2. Sending Documents
3. Receiving Documents
4. Making Copies
5. Special Functions
6. Option Settings
7. Printing Reports and Lists
8. Maintenance
9. Troubleshooting
FO-4700/FO-5700 FACSIMILE

1
Transmitting documents
Normal Dialling
Direct Keypad
Dialling
Rapid Key Dialling
Speed Dialling
Redialling
REDIAL
START
Note: Steps which are optional are enclosed in a dotted frame:
QUICK REFERENCE GUIDE
RESOLUTION
Load
document
RESOLUTION
press SPEAKER Dial (press
numeric keys)
Wait for
reception tone Hang up
Load
document
RESOLUTION
Dial (press
numeric keys)
Load
document
RESOLUTION
Press Rapid
Key
SPEED DIAL
Load
document
RESOLUTION
Enter Speed Dial number
(press numeric keys, - if less
than 3 digits, press START
to complete entry)
START
Load
document
RESOLUTION
Wait for
reception tone
START
START
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2
Introduction
Welcome, and thank you for choosing a Sharp facsimile machine! The
features and specifications of your new Sharp fax machine are shown
below.
Note: This fascismile machine is Year 2 compliant.
*Based on ITU-T Test Chart #1 at standard resolution in Sharp special mode,
excluding time for protocol signals (i.e., ITU-T phase C time only).
Automatic dialling Rapid Key Dialling: 48 numbers
Speed Dialling:
FO-4700: 75 numbers
FO-5700: 1 numbers
Memory size* 1 MB (approx. 56 pages with ECM off)
Modem speed FO-4700: 14,4 bps (max.)
FO-5700: 33,6 bps (max.)
Automatic fallback to lower speeds.
Transmission time* FO-4700: Approx. 6 seconds
FO-5700: Approx. 2 seconds
Toner cartridge yield
4% page coverage, A4
paper)
Initial starter cartridge (included with fax
machine): Approx. 3 pages
Replacement cartridge FO-47DC):
Approx. 6 pages
Drum cartridge yield Initial starter cartridge (included with fax
machine): 2 , pages (ave.)
Replacement cartridge FO-47DR): 2 ,
pages (ave.)
Resolution Horizontal: 8 pels/mm
Vertical:
Standard: 3.85 lines/mm
Fine /Halftone: 7.7 lines/mm
Super fine: 15.4 lines mm
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3
Automatic document
feeder
5 pages max. (A4 paper)
Paper capacity 25 sheets (5 -sheet cassette available as
option)
Compression scheme MMR, MR, MH, Sharp (H2)
(FO-5700: Also supports JBIG)
Halftone greyscale) 64 levels
Applicable telephone line Public switched telephone network
Compatibility ITU-T (CCITT) G3 mode
Printing resolution Horizontal: 16 lines/mm
Vert i cal : 15.4 lines/mm
PC Printing: 6 dpi
Input document size Automatic feeding:
Width: 148 to 256 mm
Length: 128 to 364 mm
Manual feeding:
Width: 148 to 279 mm
Length: 128 to 432 mm
Effective Scanning width 21 mm max.
Effective Printing width 2 3 mm max.
Reception modes Auto/Manual
Instascan speed 3 ppm (A4 paper)
Full Dual Access Yes
Copy function Single/Multi/Sort (99 copies/page)
Power requirements 23 - 24 V AC, 5 Hz
Operating temperature 1 - 3 °C
Humidity 2 to 85% RH
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4
Power consumption Standby: 1 W
Maximum: 74 W
Dimensions Width: 46 mm
Depth: 385 mm
Height: 27 mm
Weight Approx. 12.6 kg
As a part of our policy of continuous improvement, SHARP reserves the right to
make design and specification changes for product improvement without prior notice.
The performance specification figures indicated are nominal values of production
units. There may be some deviations from these values in individual units.
Important safety information
Be sure to save these instructions!
• For your safety, if any of your equipment is not operating properly
or should any physical damage occur to the equipment where inter-
nal parts may become exposed, the equipment should be immedi-
ately disconnected from the phone line and then the power line and
returned to a SHARP authorised Service Centre for inspection,
repair, or disposal.
• In Australia, installing or modifying telephone lines should only be
done by an ACA licensed serviceman. In New Zealand, installing or
modifying telephone lines should be done in accordance with Tele-
com wiring practices.
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5
When using your fascimile equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric shock
and injury to persons, including the following:
• Do not disassemble this machine or attempt any procedures not
described in this manual. Refer all servicing to qualified service
personnel.
• This machine must only be connected to a 23 -24 V, 5 Hz,
earthed (3-prong) outlet. Connecting it to any other kind of outlet
will damage the machine.
• Do not install or use the machine near water, or when you are wet.
For example, do not use the machine near a bath tub, wash bowl,
kitchen sink or laundry tub, in a wet basement, or near a swimming
pool. Take care not to spill any liquids on the machine.
• Use only the power cord provided with the facsimile machine. Do
not use an AC extension cord.
• Unplug the machine from the telephone socket and then the power
outlet and consult a qualified service representative if any of the fol-
lowing situations occur:
- Liquid has been spilled into the machine or the machine has been
exposed to rain or water.
- The machine produces odors, smoke, or unusual noises.
- The power cord is frayed or damaged.
- The machine has been dropped or the housing damaged.
• Do not allow anything to rest on the power cord, and do not install
the machine where people may walk on the power cord.
• Never insert objects of any kind into slots or openings on the
machine. This could create a risk of fire or electric shock. If an
object falls into the machine that you cannot safely remove, unplug
the machine and consult a qualified service representative.
• Do not place this machine on an unstable cart, stand or table. The
machine could be seriously damaged if it falls.
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6
• Avoid using a telephone (other than a cordless type) during an elec-
trical storm. There may be a remote risk of electric shock from
lightning.
• Do not use a telephone to report a gas leak in the vicinity of the
leak.
• The socket-outlet must be installed near the equipment and must be
easily accessible.
Important:
• This facsimile machine is designed to operate in Australia and New
Zealand only.
• This facsimile machine is not designed for use on a line which has
call waiting, call forwarding, or certain other special services
offered by your telephone company. If you attempt to use the fax
machine on a telephone line using any of these services, you may
experience errors during transmission and reception of facsimile
messages.
• This facsimile machine is not compatible with digital telephone sys-
tems.
Caution!!
• This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required
to take adequate measures.
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7
WARNING NOTICE: NO calls can be made to or from this fax
during a mains power failure.
WARNING: Australian Communications Authority (ACA)
regulations state that no unauthorised changes or modifications to this
equipment are permitted.
Note: Complies with ACA and NZ TELECOM standard AS/
NZS3548 regarding emission of electromagnetic interference.
These limits are designed to provide reasonable protection against
interference in an installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause interference. However,
there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a different circuit to that
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
For Australia: The Ringer Equivalence Number (REN) for this
equipment is written on the back of the machine.The sum of all the
Ringer Equivalence Numbers (REN's) on your telephone line should
not exceed 3 to assure correct service from your telephone company.
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8
Important Notice For New Zealand Users
Please note:
The grant of a Telepermit for any item of terminal equipment
indicates only that Telecom has accepted that the item complies with
the minimum conditions for connection to its network.
It indicates no endorsement of the product by Telecom, nor does it
provide any sort of warranty. Above all, it provides no assurance that
any item will work correctly in all respects with another item of
Telepermitted equipment of a different make or model, nor does it
imply that any product is compatible with all of Telecom's network
services.
This equipment is not capable, under all operating conditions, of
correct operation at the higher speeds for which it is designed.
Telecom will accept no responsibility should difficulties arise in such
circumstances.
This equipment shall not be set up to make automatic calls to the
Telecom '111' Emergency Service.
To avoid telephone charges for local calls, be sure to store numbers
"without" area code in your rapid or speed dial locations.
This equipment may not provide for the effective hand-over of a call
to another device connected to the same line.
Not all standard telephones and answering machines will respond to
imcoming ringing when connected to the extenison socket of the
equipment.
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9
Table of Contents
QUICK REFERENCE GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Important Notice For New Zealand Users . . . . . . . . . . . . . . . . . . . 8
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1. Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
A Look at the Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing the Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Loading Printing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Entering Your Name and Fax Number . . . . . . . . . . . . . . . . . . . . 31
Setting the Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Volume Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2. Sending Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Transmittable Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Loading the Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Adjusting the Resolution and Contrast . . . . . . . . . . . . . . . . . . . . 41
Sending a Fax by Normal Dialling . . . . . . . . . . . . . . . . . . . . . . . . 43
Programming Auto-Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . 45
Sending a Fax by Automatic Dialling. . . . . . . . . . . . . . . . . . . . . . 51
Cover Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Batch Page Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
3. Receiving Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using AUTO Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Using MANUAL Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . 67
Substitute Reception to Memory . . . . . . . . . . . . . . . . . . . . . . . . . 68
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Table of Contents
10
4. Making Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
5. Special Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Confidential Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Relay Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Power Save Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Timer Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Batch Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Entering and Using Programs . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Duplex Scanning for Two-sided Documents . . . . . . . . . . . . . . . 134
Print Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Department Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Blocking Reception of Unwanted Faxes . . . . . . . . . . . . . . . . . . 141
6. Optional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
7. Printing Lists and Reports. . . . . . . . . . . . . . . . . . . . . . .153
8. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Cleaning the Scanning Glass and Rollers . . . . . . . . . . . . . . . . . 161
The Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Replacing the Verification Stamp. . . . . . . . . . . . . . . . . . . . . . . . 162
9. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Messages and Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
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11
1. Installation
1. Installation
Unpacking Checklist
Before setting up, make sure you have all of the following items. If
any are missing, contact your dealer.
Telephone
line cord
Toner cartridge
Rapid Key
labels
Document
OUT tray
Operation
manual
Received
document tray
Power lead
Paper size
labels
Drum cartridge
Business
products dealer
installation report
Adapter
(for Australia)
Adapter
(for New Zealand)
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A Look at the Operation Panel
12
LINE IN USE
CHANGEOVER
POWER SAVE RESOLUTION
STANDARD
FINE
SUPER FINE
HALF TONE
STATUS CHECK
1
4 5 8 9 106 7
2 3
Display
This displays messages and prompts during operation and
programming.
LINE IN USE light
This lights when the fax machine is using the telephone line.
STATUS CHECK light
This lights when a paper size error or paper jam occurs, or when the
print compartment cover is open. A message will appear in the display
to indicate the problem.
Service indicator
This lights when a problem occurs which must be fixed by a service
technician.
A Look at the Operation Panel
1
2
3
3
4
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A Look at the Operation Panel
13
1. Installation
Paper out indicator
This lights when the fax machine is out of paper, or when the received
document tray is not properly installed. If the machine has a paper
cassette, the indicator blinks when one of the paper sources (tray or
cassette) is out of paper, and lights steadily when all sources are out of
paper.
Toner cartridge indicator
This blinks when the toner cartridge nears empty, and lights steadily
when the toner cartridge needs replacement.
Drum cartridge indicator
This blinks when the drum cartridge nears the end of its life, and
lights steadily when the drum cartridge needs replacement.
CHANGEOVER key
Two types of information appear in the display: prompts related to
operations you are performing, and information about how the fax is
using the telephone line (transmitting, receiving, etc.). Press this key
to switch between the two types of information.
POWER SAVE key
Press this key to turn on Power Save Mode, or set the Power Save
Mode timer if TIMER has been selected with Option Setting 34
(Power Save Mode).
RESOLUTION key
Press this key to adjust the resolution before sending or copying a
document.
5
6
6
7
7
8
8
9
9
10
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A Look at the Operation Panel
14
CLEARSPSHIFTSPACE
A
I
Q
Y
B
J
R
Z
C
K
S
D
L
T
E
M
U
F
N
V
G
O
W
H
P
X
01
09
17
25
02
10
18
26
03
11
19
04
12
20
05
13
21
06
14
22
07
15
23
08
16
24
27 28 29 30 31 32
CLEARSPSHIFTSPACE
A
I
Q
Y
B
J
R
Z
C
K
S
D
L
T
E
M
U
F
N
V
G
O
W
H
P
X
33
41
CONTRAST
SEARCH DIAL
34
42
PAGE COUNTER
35
43
CONFIDENTIAL
36
44
TIMER
37
45
RELAY
38
46
39
47
MEM.STATUS
40
48
LIFE
DOWN UP
COVER SHEET
11
11 12
20 21 22 23 24 25 26
13 14 15 16 17 18 19
Rapid Dial Keys
Press one of these keys to dial a fax number automatically. (Note that
you must attach the Rapid Key labels.)
CONTRAST key
Press this key to adjust the contrast before sending or copying a
document.
PAGE COUNTER key
Press this key to include a slash and the total number of pages after
each page number on the pages of a transmitted document.
CONFIDENTIAL key
Press this key to send or print out a confidential document.
TIMER key
Press this key to set an operation to be performed automatically at a
later time.
15
13
12
11
14
Rapid Key
overlay down
Rapid Key
overlay up
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A Look at the Operation Panel
15
1. Installation
RELAY key
Press this key to send a document to another Sharp fax machine and
have that machine in turn relay the document to one or more end
receiving machines.
LIFE key
Press this key, followed by 1, to check the total number of pages
printed by the fax machine.
MEM. STATUS key
Press this key to check the status of documents waiting in memory for
transmission.
SEARCH DIAL key
Press this key to search through your auto dial fax numbers by name.
COVER SHEET key
Press this key to include a cover sheet when sending a fax.
SPACE key
Press this key to enter a space when programming a name.
SHIFT key
Press this key to switch between upper and lower case letters when
programming a name.
SP key
Press this key to enter a symbol when programming a name.
CLEAR key
Press this key to clear a mistake when programming a name or fax
number.
Arrow keys
Press these keys to move the cursor forward or backward when
programming a name or fax number.
UP and DOWN keys
Press these keys to adjust the volume of the speaker when the
SPEAKER key has been pressed, or the volume of the ringer at all
other times.
25
24
23
17
18
19
20
21
22
26
16
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A Look at the Operation Panel
16
123
456
789
0
ABC
GHI
DEF FUNCTION
COPY DOCUMENT DUPLEX SCAN
BROADCAST
STOP START
REPORT
SPEED DIAL
REDIAL
SPEAKER
JKL MNO
PQRS TUV WXYZ
PRIORITY
27 28 29 30
33 35 36 37 38 3934
31 32
Dial keypad numeric keys)
Use these keys to dial and program fax numbers.
FUNCTION key
Press this key to select various special functions.
SPEED DIAL key
Press this key to dial a Speed Dial number.
COPY key
Press this key to make a copy of a document.
DOCUMENT key
Press this key to transmit a document without reading it first into
memory.
27
28
29
30
31
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A Look at the Operation Panel
17
1. Installation
DUPLEX SCAN key
Press this key to transmit or copy a two-sided document.
REDIAL key
Press this key to automatically redial the last number dialed.
SPEAKER key
Press this key when transmitting a document by Normal Dialing to
listen to the line and verify the response of the receiving fax machine.
BROADCAST key
Press this key to send a document to a group of receiving fax
machines.
STOP key
Press this key to cancel an operation before it is completed.
PRIORITY key
Press this key when you need to transmit a document ahead of other
documents waiting in memory for transmission.
START key
Press this key to begin transmission when using Speed Dialing, Direct
Keypad Dialing, or Normal Dialing.
REPORT key
Press this key to print out a report on the most recently completed
transmission or reception.
39
37
36
35
33
32
34
38
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Connections
18
Connections
Points to keep in mind when setting up
♦Do not place the machine in direct sunlight.
♦Do not place the machine near heaters or air conditioners.
♦Keep dust away from the machine.
♦Install the machine on a level surface.
Connecting the power cord
Connect the female end of the power lead to the fax machine as
shown. Insert the male end into a 23 -24 V, 5 Hz, earthed (3-prong)
AC outlet.
♦Caution: When disconnecting the fax, unplug the telephone line
cord before unplugging the power lead.
Note: If your area experiences a high incidence of lightning or power
surges, we recommend that you install surge protectors for the power and
telephone lines. Surge protectors can be purchased at most telephone spe-
cialty stores.
Press the power
switch to turn on
the power.
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Connections
19
1. Installation
Connecting the telephone line cord
Insert one end of the telephone line cord into the adapter. Insert the
other end of the line cord into the socket on the back of the fax marked
TEL. LINE. Plug the adapter into the telephone socket on the wall.
Note: The fax machine is set for tone dialling. If you are on a pulse dial
line, you must set the fax machine for pulse dialling by changing Option
Setting 22. This procedure is described in Chapter 6, Optional Settings.
Moving the fax machine and reconnecting
Should it be necessary to move your fax to a new location, first
disconnect the telephone line cord before disconnecting the power
cord. When reconnecting, it is necessary to connect the power cord
before connecting the telephone line cord.
Connecting a telephone (optional)
If desired, you can connect a telephone to the TEL. SET socket on the
back of the machine.
Important: In New Zealand,
not all standard telephones will
respond to incoming ringing
when connected to the exten-
sion socket of the equipment.
all-FO4700.book Page 19 Friday, October 8, 1999 11:10 AM