Shimano INTER 5E User manual

©Apr. 2022 by Shimano Inc. ITP
Ver.1.4
SERVICE MANUAL
SG-C7000-5V
SG-C7000-5R
SG-C7000-5C
SG-C7000-5D
SG-C7050-5V
SG-C7050-5R
SG-C7050-5C
SG-C7050-5D

1
Introduction of INTER-5E ……………………………………………………………………………………………… 2
Dealer's Manual ……………………………………………………………………………………………………………………… 4
SG-C7000-5V, SG-C7000-5R, SG-C7000-5C, SG-C7000-5D
• INSTALLATION/REMOVAL
• ADJUSTMENT
• MAINTENANCE
SG-C7050-5V, SG-C7050-5R, SG-C7050-5C, SG-C7050-5D
• INSTALLATION
• CONNECTION OF THE ELECTRIC WIRES
• MAINTENANCE
Troubleshooting ……………………………………………………………………………………………………………………… 49
Disassembly & Assembly ……………………………………………………………………………………………… 53
Required Tools & Parts
Replacing the Internal Assembly
Disassembling the Internal Assembly
Assembling the Internal Assembly
Service Parts & Tools ………………………………………………………………………………………………………… 75
Cassette Joint
Measurement Tool
Motor unit
NEXUS non-turn washers
Hub dimensions (Over Locknut Dimensions and Axle) ………………………………… 78
EV / Spare Parts List ……………………………………………………………………………………………………………… 81
CONTENTS

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SG-C7000-5C
For Coaster Brake (5-speed)
SG-C7000-5D
For Disc Brake (5-speed)
SG-C7000-5R
For Roller Brake (5-speed)
SG-C7000-5V
For Rim Brake (5-speed)
SM-C7000-5
Small Parts Set for SG-C7000-5
SG-C7050-5C
For Coaster Brake (5-speed)
SG-C7050-5D
For Disc Brake (5-speed)
SG-C7050-5R
For Roller Brake (5-speed)
SG-C7050-5V
For Rim Brake (5-speed)
SM-C7050-5
Small Parts Set for SG-C7050
5-SPEED ELECTRIC SHIFTING
SG-C7050-5CSG-C7000-5C
E-BIKE Dedicated Internal Geared Hub
The NEXUS Inter-5E is a revolutionary internal geared hub designed specically for the unique demands of E-BIKE riding. It can
withstand much higher pedaling forces, even while shifting (+180% compare with SG-C6000 series) by optimizing shift pattern
design.
It also offers a gear range with optional automatic shifting.*Automatic shifting offers a stress-free ride, eliminating the need for the
rider to worry about whether they're in the right gear or have to change gears after an abrupt stop.
SPECIFICATION
• Gear ratio : 263%
• O.L.D. : 135mm
• Color options : Black, Silver
• Compatible with GATES belt drive
FEATURES
• Shifting under pedaling torque: +180% compare with SG-C6000 series.
• Rotation durability: +50% improved from SG-C6000 series.
*Except coaster brake spec.
*The Belt Drive specication is designed to not interfere with the belt drive.
5-SPEED MECHANICAL SHIFTING
Introduction of INTER-5E
*Only when used on E-BIKE
Rotation
durability
Shifting under
pedaling torque
SG-C6000
SG-C7000
SG-C6000
compare with
SG-C6000 series
+50%
SG-C7000
+180%
improved from
SG-C6000 series

3
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AUTOMATIC SHIFT
DI2 compatible Inter-5E with SHIMANO STEPS E6100 series and E5000 series offer full automatic shifting. The SHIMANO STEPS
system automatically selects and shifts into the optimum gear, based on the number of crank rotations and speed.
Also, riders can always manually shift into the gear they want, even in auto mode. When they do, the SHIMANO STEPS system
uses a learning function to recognize the manual shift operation and automatically ne-tunes future automatic shift timing to the
rider's liking. This offers a stress-free ride, eliminating the need for the rider to worry about whether they're in the right gear or
have to change gears after an abrupt stop.
SUITABLE GEAR RANGE & GEAR RATIOS FOR E-BIKE
This provides the same wide gear range as NEXUS Inter-8. Use of 38T for
the front and 27T for the rear is recommended.
* The overall gear ratio of a bicycle (distance per crank rotation) with an internal geared hub is
obtained by multiplying the internal geared hub gear ratio by the sprocket ratio.
SHIMANO STEPS computer-assisted shifting system provides a more responsive and stable shifting performance. This
innovative system monitors rider's motion and determines the optimal timing to momentarily decrease power to the
pedal-assist motor. The temporary reduction of chain tension allows the gear movement of drive train to function
smoothly and unimpeded.
Recommended Combination for Inter-5E
SM-CRE61 / CRE50
27T38T
CS-C7000
8s chain
1.3-1.5 sprocket ratio is recommended in combination with E-BIKE.
0.5 11.5 22.5 33.5 4
NEXUS Inter-8NEXUS Inter-8
NEXUS Inter-5ENEXUS Inter-5E
0.50 1 1.5 22.5 3
NEXUS Inter-8NEXUS Inter-8
NEXUS Inter-5ENEXUS Inter-5E
Distance per Crank RotationGear Ratio
0
25
Bike speed
(km/ h)
Time
Shifting gears
Gear number
Shifting time
3rd
4th 4th
5th
3rd
5th
6th
6th
7th
100%
0%
MOTOR
POWER
0
25
Bike speed
(km/ h)
Time
Shifting gears
2 times quicker
shifting speed
than INTER-8
Gear number
Shifting time
2nd
2nd
3rd 3rd
4th
4th
5th
100%
0%
MOTOR
POWER
Quicker to reach 25km/h cruising speed
Automatic shifting
*When tire sizes are 28 inch, sprocket ratio is 2.1 (Inter-8) / 1.4 (Inter-5E).

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Dealer's Manual
SG-C7000-5V
SG-C7000-5R
SG-C7000-5C
SG-C7000-5D

5
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INSTALLATION/REMOVAL
Installing the sprocket (without chain guard)
1. Install the right hand dust cap, and then secure the sprocket with the
snap ring.
Check the specifications, and note the orientation of the right hand dust cap and sprocket
when installing them.
Snap ring
Sprocket
Specification A Specification B
Outward assembling Inward assembling
Specification A Specification B
Right hand dust cap
Right hand dust
cap C
Right hand dust
cap B

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NOTICE
•Note the orientation of the sprocket and right hand dust cap.
Specifications Applicable sprockets
Outward assembling Inward assembling
A16T-23T 20T-23T
B16T-23T
INTER-5E 24T, 27T, 30T 24T, 27T, 30T
Specification A
If the sprocket is an inward assembling sprocket with 19T or fewer or for belt drive
specifications, right hand dust cap A will come into contact with the chain or
pulley so specification B should be used instead.
Specification B
If the sprocket is an inward assembling sprocket with 16T and 3 mm teeth or for
belt drive specifications, remove right hand dust cap B before use.
Installing the sprocket (with chain guard)
1. Install the chain guard and right hand dust cap.
Note the orientation of the right hand dust cap when installing it.
Right hand dust cap B
Chain guard
(z)

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2. Install the sprocket with the guard plate facing outward, and secure it in
place with the snap ring.
Guard plate
Snap ring
Installation of the cassette joint to the hub
1. Install the driver cap.
Note the orientation of the driver cap.
Driver side
Driver
Driver cap
Driver side cap
Snap ring
Sprocket
Sprocket

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2. Turn the pulley to align the mark (red or yellow) of the cassette joint, and
install to the hub body.
Should be
aligned
Cassette joint
Pulley
Bracket
Cassette joint mark
3. Turn the cassette joint mounting ring 45° clockwise to secure it.
Cassette joint mark
Cassette joint mounting ring
Pulley
NOTICE
•Hold down the cassette joint bracket securely when performing work.
Installing the disc brake rotor
CAUTION
•Wear gloves when handling the disc brake rotor. Failure to do so may result in cuts to
your hands.

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CENTER LOCK type
1. Secure the disc brake rotor as shown in the figure.
Disc brake rotor
Disc brake rotor
installation ring
40 N·m
5 screw type (with lock washers)
1. Temporarily secure the disc brake rotor and the disc brake rotor lock
washers to the hub as shown in the figure.
Lock washer
2 - 4 N·m
Disc brake rotor fixing screw

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NOTICE
•Fit the lock washers so that the marking “TOP” is visible.
•Ensure that the hooked parts of the lock washers are securely caught on the
notches in the disc brake rotor and then tighten on the lock washers with the
disc brake rotor fixing screw. If tightened while the hooked parts are against the
surface of the disc brake rotor, the lock washers and its hooked parts will
become deformed.
Hooked part of lock washer
Notch in disc brake rotor
•The lock washers are not reusable. Always use new lock washers when installing
the disc brake rotor.
•Use the dedicated disc brake rotor fixing screws.
2. Secure the disc brake rotor with force applied in the clockwise direction.
Tighten the disc brake rotor fixing screws in the order shown in the figure.

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Installing the INTER M brake to the hub body
1. Engage the splines on the hub body with the splines on the INTER M
brake, and then temporarily tighten with the brake unit fixing nut or the
brake unit fixing washer.
INTER M brake
Brake unit fixing nut/
brake unit fixing washer
Hub body
Installation of the hub to the frame
1. Mount the chain on the sprocket, and then set the hub axle into the
dropout.
When not using chain tensioner
LOCK
Dropout
Hub axle

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When using chain tensioner
Chain tensioner
Hub axle
Dropout
TECH TIPS
•When using the chain tensioner, be sure to read the attached instruction manual
for the CT-S500 chain tensioner.
2. Place non-turn washers onto the right and left of the hub axle.
Turn the cassette joint so that the protrusions of the non-turn washers fit into the grooves in
the dropouts and align the joint to be installed almost parallel to the chainstay.
LOCK
Non-turn washer (for left-side use)
Dropout groove
Chainstay
Cassette joint
Non-turn washer
(for right-side use)

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NOTICE
•When installing parts such as a mudguard stay to the hub axle, install them in
the order shown in the figure.
Cap nut
Washer
Non-turn washer
Mudguard stay
Carrier stay
•When installing the hub to the frame, the chain guard may come off. Make sure
that the chain guard is securely installed. If not properly installed, noise may be
generated.
LOCK
7R
Chain guard

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TECH TIPS
•Use a non-turn washer that matches the shape of the dropout. Different non-
turn washers are used for the left and right sides.
Mark
Dropout
Non-turn washer
Mark/Color Size
For right For left
Standard
5R/Yellow 5L/Brown θ≤ 20°
7R/Black 7L/Gray 20° ≤θ≤ 38°
Reversed 6R/Silver 6L/White θ= 0°
Reversed (full chain
case) 5R/Yellow 5L/Brown θ= 0°
Vertical 8R/Blue 8L/Green θ= 60° - 90°
* Vertical type: Does not include the coaster specifications.
•If the hub nuts are cap nuts, use a frame with dropouts that are at least 7 mm
thick.
3. Secure with the cap nut.
In the case of INTER M brake specifications (brake unit fixing washer)
(1) Check that the INTER M brake is securely installed with the brake unit fixing washer.
(2) Attach the brake arm to the chainstay with the arm clip.
(3) Temporarily fix the clip bolt and clip nut by lightly tightening them.
(4) Take up slack in the chain and secure the wheel to the frame with the cap nut.
(5) Attach the brake arm with the arm clip.

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(6) Securely install with the cap nut.
Brake unit fixing washer
Cap nut
Arm clip
Clip nut
Clip bolt (M6 × 16 mm)
2 - 3 N·m
30 - 45 N·m
In the case of INTER M brake specifications (brake unit fixing nut)
(1) Attach the brake arm to the chainstay with the arm clip.
(2) Temporarily fix the clip bolt and clip nut by lightly tightening them.
(3) Take up slack in the chain, align the wheel with the frame center, and temporarily secure
it with the cap nut.
(4) Slightly loosen the cap nut, and fully tighten the brake unit fixing nut.
(5) Take up slack in the chain, align the wheel with the frame center, and secure it with the
cap nut.

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(6) Attach the brake arm with the arm clip.
Brake unit fixing nut
Cap nut
Arm clip
Clip nut
Clip bolt (M6 × 16 mm)
2 - 3 N·m
30 - 45 N·m
In the case of coaster brake specifications
(1) Secure the brake arm with the arm clip.
(2) Take up slack in the chain and secure the wheel to the frame with the cap nut.
Cap nut
Chainstay
Clip nut
Brake arm
Arm clip
Clip bolt
(M6 × 16 mm)
2 - 3 N·m
30 - 45 N·m
LOCK
Non-turn washer
Cap nut
30 - 45 N·m

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WARNING
•When securing the brake arm to the frame, be sure to use an arm clip that
matches the size of the chainstay, and securely tighten them with the clip bolt
and clip nut to the specified tightening torque.
Use a lock nut with a nylon insert (self-locking nut) as the clip nut. It is
recommended that SHIMANO made clip bolts, clip nuts, and arm clips be used.
If the clip nut comes off the brake arm, or if the clip bolt or arm clip becomes
damaged, the brake arm may rotate on the chainstay and cause the handlebars to
jerk suddenly, or the bicycle wheel may lock and the bicycle may fall over, causing
serious injury.
NOTICE
•If it is not installed correctly, braking performance will suffer. Be careful not to
apply excessive force when installing.
•If excessive force is applied to the brake arm to secure it, a problem such as noise
will occur and the wheel will become difficult to turn.
•After installing the arm clip, check that the clip bolt protrudes about 2 - 3 mm
from the end face of the clip nut.
Brake arm
Arm clip
Clip bolt
(M6 × 16 mm)
2-3 mm
Clip nut
Before using the Coaster Brake, check that the brake works properly and that the
wheel turns smoothly.

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Installation of the shifting cable
Shifting lever side
1. Install the inner cable and outer casing aligned with the shifting lever.
Refer to the dealer's manual of the shifting lever for details.
NOTICE
•Make sure that the sealed outer cap is at the shifting lever end.
Shifting lever side
Sealed outer cap
Cassette joint side
Cassette joint side
1. Operate the shifting lever and set to the specified gear position.
SG-S7001 (internal 11-speed): 11-speed
SG-S7001 (internal 8-speed): 8-speed
SG-C6001 / SG-C6011 (internal 8-speed): 1-speed
SG-C7000 / SG-C7002 (internal 5-speed): 5-speed
2. Install the rubber cover and rubber bellows to the outer casing holder.
Rubber bellows
Rubber cover
Outer casing holder
TECH TIPS
•This operation is not required if there is no rubber cover or rubber bellows.

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3. Pass the inner cable through.
(1) Wipe away any grease which may be on the inner cable and, while holding the end of
the rubber bellows, pass the inner cable through.
(2) Insert the outer casing into the rubber cover and set it into the outer casing holder. Push
the outer casing so that it securely touches the holder unit.
End of rubber bellows
Rubber cover
Rubber bellows
Inner cable
Outer casing
holder
Outer casing
Inner cable
Rubber cover
Rubber bellows
Outer casing
holder
Outer casing
Inner cable
NOTICE
•Use a new inner cable; do not use a cable which has had its end cut off. Pay
attention to the end of the inner cable.