Shure MXA910-60CM User manual

MXA910, MXA910-60CM,
MXA910W-A
Ceiling Array Microphone
Shure MXA910 ceiling array microphone user guide. Includes mounting instructions, specifications, command strings, best practices, and mi
crophone configuration details.
Version: 9 (2019-K)

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Table of Contents
MXA910, MXA910-60CM, MXA910W-ACeiling Array Mi-
crophone 4
NOTICE 4
Overview 4
General Description 4
Features 5
System Overview 6
Differences Between 3.x and 4.x Firmware 7
Getting Started 7
Step 1: Connect to a Network 8
Step 2: Discover the MXA910 in Designer 8
Step 3: Adjust Microphone Coverage 9
Step 4: Apply DSP 10
Step 5: Route Audio 11
System Planning and Gear Requirements 11
MXA910 Equipment Combinations 12
Use Case: Soft Codec with ANIUSB or P300 13
Use Case: ANI22 and Hard Codec 14
Use Case: Medium or Large Room with 2 MXA910s and a
P300 15
Hardware 15
Network Ethernet Port 15
LED Light Bar 16
Reset Button 18
Power Over Ethernet (PoE) 18
Installation 19
Microphone Placement 19
FyreWrap® Fire Protective Wrap System Installation 21
Installing the Array Microphone 22
Model Variations 22
Rubber Scratch Protectors 22
Ceiling Installation 23
Rubber Scratch Protectors (MXA910W-A) 24
Ceiling Installation (MXA910W-A) 25
Suspension Mounting 27
Cable Management 29
Installing the Junction Box Accessory 30
Software Installation, Management, and Security 32
Controlling Devices with Shure Designer Software 32
Accessing the Web Application 33
Firmware Updates 33
Microphone Configuration 34
Software Overview 34
Configuring Microphone Coverage for MXA910 35
Adjusting Levels 37
Parametric Equalizer (PEQ) 37
EQ Contours 40
Custom Presets 41
Mute and Fader Groups 41
AES67 41
Encryption 42
Automix 42
Automix Channel 42
Automix Modes 43
Automix Settings 43
Automix Modes (Firmware <4.x only) 44
IntelliMix DSP 44
DSP Best Practices 45
Acoustic Echo Cancellation 45
Noise Reduction 46

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Automatic Gain Control (AGC) 46
Delay 46
Compressor 46
Networking and Dante 47
Digital Audio Networking 47
Switch Recommendations for Dante Networking 47
Cable Requirements 47
QoS (Quality of Service) Settings 47
Networking 48
Echo Reduction (Firmware <4.x only) 51
How It Works 52
Enabling Echo Reduction 52
Using a Third-Party Control System 52
Troubleshooting 53
Important Product Information 54
Information to the user 54
Specifications 54
Polar Response 57
Frequency Response 57
Lobe Sensitivity 57
Accessories 58
Optional Accessories and Replacement Parts 58
Furnished Accessories 59

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MXA910, MXA910-60CM, MXA910W-A
Ceiling Array Microphone
NOTICE
Due to a preliminary finding by a federal court in the United States, Shure is authorized to ship the MXA910-60CM. This model
is fully certified and lawful to use anywhere in the world but is not lawful to be used in the United States in a drop ceiling mount
ing configuration such as shown below. It is also unlawful to use adapters in an attempt to fit this smaller version to a ceiling
grid within the United States such that it mounts substantially as shown below.
Furthermore, the MXA91060CM is not designed or intended to be installed within a 24” ceiling grid, which is the standard size
grid in North America. Mounting in such a grid in the aboveshown configuration is unsafe and may cause damage to the prod
uct and/or injury to those below. The MXA910-60CM is safe and lawful for use in other mounting configurations, such as with
hard ceilings, or suspended from a VESA pole or suspension wiring, anywhere in the world.
A new version of the MXA910 for 24” ceiling grid installations in the United States is now available for preorder, with delivery
expected in December 2019. The MXA910W-A provides a quick, simple solution for installation in 24x24 inch ceiling grids in
the U.S. and includes the same technology and performance as all prior versions. For more information or to place a pre-order
for this new variant, visit www.shure.com/mxa910.
Overview
General Description
The Microflex Advance Ceiling Array is a premium networked array microphone for AV conferencing environments, including
boardrooms, huddle rooms, and multi-purpose spaces. The ceiling array uses Shure's Steerable Coverage with Autofocus
technology: 8 highly directional pickup lobes capture participant audio from overhead, continually fine-tuning the position of
each lobe in real time as participants lean back in their chairs or stand up .
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The microphone also includes the IntelliMix DSP suite, which includes AEC, noise reduction, automatic mixing, and more.
Control the microphone with Shure Designer software, or a browserbased web application. The microphone integrates seam
lessly with Dante digital networked audio, AES67, and third-party preset controllers, including Crestron and AMX, to deliver a
high-quality AV conferencing experience that appeals equally to integrators, consultants, and meeting participants.
Features
Configurable Coverage
Steerable Coverage delivers precise pickup for up to 8 independent lobes
Automatic lobe positioning speeds up installation
Patent-pending Autofocus technology continually fine-tunes the position of each lobe in real time, for consistent sound
when participants lean back in their chairs or stand up
Available on firmware 4.x and newer through a free update
IntelliMix DSP
IntelliMix DSP provides automatic mixing, AEC, noise reduction, automatic gain control, delay, compressor, and channel
equalization
Available on firmware 4.x and newer through a free update
Software Control
Shure Designer system configuration software provides comprehensive microphone and pattern control
With Designer, you can also design coverage with online and offline devices, and route audio between Shure devices
If Designer isn't available, use the browser-based web application to control the microphone
Compatible with Shure SystemOn audio asset management software for remote monitoring and realtime alerts about crit
ical issues
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Network Connectivity
Discrete audio channels for each lobe and an automix channel are delivered over a single network cable
Dante digital audio coexists safely on the same network as IT and control data, or can be configured to use a dedicated
network
Control strings available for third-party preset controllers including Crestron and AMX
Professional Design
Sleek industrial design blends with contemporary board rooms and meeting spaces
Versatile mounting options for ceilings, pole mounts, suspension cables, and more
Available in white, black, and aluminum finishes (detachable grille can be custom painted)
System Overview
①Dante audio, power, and control
Each array microphone connects to the network over a single network cable, which carries Dante audio, Power over Ether
net (PoE), and control information to adjust coverage, audio levels, and processing.
②Analog audio (microphone to network)
Analog equipment, such as a wireless microphone system or a gooseneck microphone on a podium, connects to the Dante
audio network through a Shure Network Interface (model ANI4IN) for a completely networked conferencing system.
③Far-end audio (network to loudspeakers)
Danteenabled loudspeakers and amplifiers connect directly to a network switch. Analog loudspeakers and amplifiers con
nect through a Shure Network Interface (model ANI4OUT), which converts Dante audio channels into analog signals, deliv
ered through 4 discrete XLR or block connector outputs.
④Device control and Dante audio
Control: A computer connected to the network controls the microphone with Shure Designer software. You can remotely
adjust coverage, muting, LED behavior, lobe settings, gain, and network settings.

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Audio: Route audio with Dante Controller or Shure Designer software. Dante Virtual Soundcard enables audio monitoring
and recording directly on the computer.
Differences Between 3.x and 4.x Firmware
When you update an MXA910 from 3.x to 4.x firmware, you'll be able to use IntelliMix DSP features optimized for MXA.
Here's what changes with 4.x firmware:
IntelliMix DSP Added
You can now use AGC, AEC, noise reduction, compressor, and delay.
These DSP features don’t affect individual channel outputs—they only apply to the Automix Out channel
If you’re currently using the Automix Out channel on a 3.x device and you update it to 4.x, the following settings will be ap
plied automatically:
AGC: enabled
AEC: enabled
Noise reduction: enabled
Compressor: disabled
Delay: disabled
New Automixer Added
The 4.x automixer has different mix modes than the 3.x automixer.
Here's how mix mode settings will change:
3.x Automixer Setting New 4.x Automixer Setting
Classic Gating
Smooth Gain Sharing
Manual Manual
Custom Gating
New Autofocus Feature Added for All Lobes
Patent-pending Autofocus technology continually fine-tunes the position of each lobe in real time.
Lobes move automatically for consistent sound when participants lean back in their chairs or stand up.
Echo Reduction Removed
The microphone now has AEC, so there's no need for echo reduction.
The Echo Reduction Reference In channel's name in Dante Controller is now the "AEC Reference In" channel. Any exist
ing Dante route to that channel will persist.
Other Changes
Template 1's lobe positions have changed.
If you're using Template 1 with the default lobe positions, updating to 4.x will change your lobe positions.
After updating, all custom lobe positions and Dante routes will stay the same.
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Getting Started
To control the MXA910, use Shure Designer software to adjust microphone coverage, apply DSP, and route audio between
Shure devices. After completing this basic setup process, you should be able to:
Access and control the MXA910 in Designer
Apply DSP to the microphone's signal
Route audio from the microphone to other devices
Before you get started, you'll need:
Cat5e (or better) Ethernet cable
Network switch that provides Power over Ethernet (PoE)
Shure Designer software installed on a computer. Download at www.shure.com.
Note: If Designer isn’t available, you can use a web application to control the MXA910 and Dante Controller to route audio. Download the Shure Web
Device Discovery application to access your device’s web application.
Step 1: Connect to a Network
Connect the microphone to a PoE port on the network switch using Cat5e (or better) cable.
Connect your computer running Designer to the network switch.
Step 2: Discover the MXA910 in Designer
Open Designer, and check that you’re connected to the correct network in Settings.
Click Online devices. A list of online devices appears.
To identify devices, click the product icon to flash the lights on a device. Select the MXA910 in the list and click Config
ure to open the device's configuration window.

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Step 3: Adjust Microphone Coverage
To design microphone coverage, you'll need to create a Project and a Location. You can learn more about both in Designer’s
Help section.
From My projects, select New to create a new project.
Click New to add a location to your project. Once you enter a name, a new window for the location opens.
Click Live mode. Any online devices appear in the list.
In Designer, you can also design systems with virtual devices and send settings to real devices. Learn more in
Designer’s Help section.
Drag and drop the MXA910 to add it to your location.
Select Coverage map to adjust the microphone's coverage.
Use Auto position to let the software position each channel for you.
Click and drag to adjust each channel's position. Learn more in the Configuring Microphone Coverage section.

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Step 4: Apply DSP
With firmware 4.x and higher, the MXA910 includes IntelliMix DSP that can be applied to the automix channel output.
AEC, noise reduction, and automatic gain control (AGC) are on by default.
To use AEC, route a far-end reference signal to the microphone's AEC Reference In channel.
Use Designer to route a reference signal coming from a Shure device, like the ANIUSB-MATRIX or P300.
Use Dante Controller to route a reference signal from other third-party Dante devices.
Select IntelliMix, and click AEC.
Verify that the far-end signal is present on the reference meter. If it doesn't show up, check the routing.
To apply any other DSP blocks or edit settings, click the block icon.