Sierra Wireless AirCard 595 User manual

AirCard® 595 PC Card
User Guide
2130681
Rev 1.0

Preface
Document 2130681. Rev 1.0 Jan.07 2
Important Notice Duetothenatureofwirelesscommunications,transmission
andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(i.e.,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessmodemareusedin
anormalmannerwithawell‐constructednetwork,theSierra
Wirelessmodemshouldnotbeusedinsituationswherefailure
totransmitorreceivedatacouldresultindamageofanykind
totheuseroranyotherparty,includingbutnotlimitedto
personalinjury,death,orlossofproperty.SierraWireless
acceptsnoresponsibilityfordamagesofanykindresulting
fromdelaysorerrorsindatatransmittedorreceivedusingthe
SierraWirelessmodem,orforfailureoftheSierraWireless
modemtotransmitorreceivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessmodem:
•Inareaswhereblastingisinprogress
•Whereexplosiveatmospheresmaybepresent
•Nearmedicalequipment
•Nearlifesupportequipment,oranyequipmentthatmay
besusceptibletoanyformofradiointerference.Insuch
areas,theSierraWirelessmodemMUSTBEPOWERED
OFF.TheSierraWirelessmodemcantransmitsignalsthat
couldinterferewiththisequipment.
DonotoperatetheSierraWirelessmodeminanyaircraft,
whethertheaircraftisonthegroundorinflight.Inaircraft,the
SierraWirelessmodemMUSTBEPOWEREDOFF.When
operating,theSierraWirelessmodemcantransmitsignalsthat
couldinterferewithvariousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. The Sierra Wireless
modem may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessmodemwhileincontrolofavehicle.Doingso
willdetractfromthedriveroroperatorʹscontrolandoperation
ofthatvehicle.Insomestatesandprovinces,operatingsuch
communicationsdeviceswhileincontrolofavehicleisan
offence.

Preface
Document 2130681. Rev 1.0 Jan.07 3
Limitation of
Liability
Theinformationinthismanualissubjecttochangewithout
noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingtheforegoing,innoeventshallSierra
Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythepurchaserforthe
SierraWirelessproduct.
Patents Portionsofthisproductmaybecoveredbysomeorallofthe
followingUSpatents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878, 7,053,843 7,106,569 D442,170
D459,303
andotherpatentspending.
Thisproductincludes
technologylicensedfrom:
LicensedbyQUALCOMMIncorporatedunderoneormoreofthe
followingUnitedStatespatentsand/ortheircounterpartsinother
nations:
4,901,307 5,056,109 5,101,501 5,109,390 5,228,054
5,267,261 5,267,262 5,337,338 5,414,796 5,416,797
5,490,165 5,504,773 5,506,865 5,511,073 5,535,239
5,544,196 5,568,483 5,600,754 5,657,420 5,659,569
5,710,784 5,778,338
ManufacturedorsoldbySierraWirelessInc.oritsLicensees
underoneormorepatentslicensedfromInterDigitalGroup.
Copyright ©2007SierraWireless.Allrightsreserved.

Preface
Document 2130681. Rev 1.0 Jan.07 4
Trademarks AirCardand“HeartoftheWirelessMachine”areregistered
trademarksofSierraWireless.
SierraWireless,theSierraWirelesslogo,theredwavedesign,
andWatcheraretrademarksofSierraWireless.
Windows®isaregisteredtrademarkofMicrosoftCorporation.
MacOSisatrademarkofAppleComputer,Inc.,registeredin
theU.S.andothercountries.
QUALCOMM®isaregisteredtrademarkofQUALCOMM
Incorporated.
InstallShield®isaregisteredtrademarkofMacrovisionCorpo‐
rationintheUnitedStatesofAmericaand/orothercountries.
Othertrademarksarethepropertyoftherespectiveowners.
Comments
Additional
information and
updates
Forup‐to‐dateproductdescriptions,documentation,appli‐
cationnotes,firmwareupgrades,troubleshootingtips,and
pressreleases,visit.www.sierrawireless.com.
Sales Desk: Phone: [phone]
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [email protected]
Post: Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: [phone]
Web: www.sierrawireless.com

Document 2130681. Rev 1.0 Jan.07 5
Table of Contents
Introducing the AirCard® 595 PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Wireless PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Additional AirCard PC Card features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The AirCard 595 PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The AirCard PC Card drivers and enabling software . . . . . . . . . . . . . . . . 11
A CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
The AirCard 595 software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
AirCard PC Card software installation procedures . . . . . . . . . . . . . . . . . . . . . 16
PC Card insertion and removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Inserting the AirCard PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Removing the AirCard PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Contents
Document 2130681. Rev 1.0 Jan.07 6
Automated activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Care and Maintenance of Your AirCard PC Card . . . . . . . . . . . . . . . . . . . . . . .22
Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Starting and closing Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Components of the Watcher window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Window controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Docking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Always On Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Interpreting icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connection Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Call Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Indicator area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Minimized icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using an external antenna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 32
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Important safety/compliance information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Information pertaining to OEM customers . . . . . . . . . . . . . . . . . . . . . . . . . 36
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Document 2130681. Rev 1.0 Jan.07 7
1
1: Introducing the AirCard® 595
PC Card
Note: This document applies to you, only if your wireless card is the
AirCard 595 PC Card from Sierra Wireless. This document does not
apply, if you are using a wireless card that is built into your computer.
•Welcome
•Feature summary
•Package contents
•System components Welcome
Note: Do not insert the AirCard
PC Card into your PC Card slot
prior to installing the software. It
is important to install the
software and drivers in the
correct order. For detailed proce-
dures, see page 15.
TheSierraWirelessAirCard 595PC Cardisadual‐band
wirelessPC CardforcellularandPCSnetworks.Itenhances
thefunctionalityofyourmobilecomputingdevicebyadding
2‐waymessagingandhigh‐speedmobiledatainextended
areas,comparedtowirelesslocalareanetworks.
ThisPC Cardallowsyoutodothefollowing(subjecttofeature
availability),withoutusingawirelinephoneornetwork:
•ConnecttotheInternet,VPNandcorporatenetworks
•Sendandreceivelargee‐mailmessages
•SendandreceiveSMSmessages
•Conductvideo‐conferencing
•Accessstreaming,real‐timemedia
•Playgamesonline
Note: You can view this guide online or print it to keep on hand. If
you're viewing it online, simply click a topic in the Table of Contents, or
a page number in the Index, or any page reference or section
reference. (Most text that is blue is a clickable link.) The PDF
automatically displays the appropriate page.

Introducing the AirCard® 595 PC Card
Document 2130681. Rev 1.0 Jan.07 8
Feature summary
Note: For step-by-step instruc-
tions to access features of the
AirCard PC Card, consult the
online help available with
Watcher™(page 29).
TheAirCardPC Cardisdesignedtoprovideawiderangeof
capabilitiesusingCDMAnetworktechnology.Implementation
ofthesefeaturesdependsontheparticularserviceprovider
andaccountfeaturesyouhavechosen.
Somefeaturesdescribedinthismanualmaynotbesupported
byyourserviceproviderormaynotbeavailablewithyour
networkaccount.Fordetailsoftheservicesandaccounts
available,contactyourserviceprovider.
Wireless PC Card
Onceinstalledandconfigured,theAirCardPC Cardcan
connecttotheCDMAnetworkautomatically.Youjustinsert
theAirCardPC Card,allowWatchertoautolaunchand
authenticateyouraccountonthenetwork,thenlaunchyour
Internetbrowser(whichyoucanalsoconfigureinWatcherto
launchautomatically)—you’reonline!
Alternatively,youcanmakeahigh‐speeddataconnection
withoutrunningWatcher—simplybylaunchingwhatever
applicationyouwanttouse(suchasyourwebbrowseror
e‐mailapplication).Prerequisites:youmusthavepreviously
selected,inWatcher,“Always-on”forthehigh‐speedconnection
and(subjecttofeatureavailability)“Enable NIC for data
connections”.
TheAirCardPC Cardalsoallowsyoutodialupamodem
(suchasacorporateserver).
CDMA 3G services
TheAirCardPC Cardoperatesoveratypeofwirelessnetwork
calledCDMA (CodeDivisionMultipleAccess).
CDMA 3Gtechnologyprovidesavarietyofconnectivity
features,dependingonyourserviceproviderandaccount:
•1x‐EVDORev.AsupportsInternetconnectionswithdata
ratesupto3.1 Mbps(downlinkfromthenetwork)and
1.8 Mbps(uplinktothenetwork).Averagedataratesare
450‐800 Kbps(downlinkfromthenetwork)and
300‐400 Kbps(uplinktothenetwork).Actualspeed
dependsonthenetworkconditions.
•1x‐EVDORev.0supportsInternetconnectionswithdata
ratesupto2.4 Mbps(downlinkfromthenetwork)and
153 Kbps(uplinktothenetwork).Averagedataratesare
400‐700 Kbps(downlinkfromthenetwork)and

AirCard® 595 PC Card - User Guide
92130681
40‐80 Kbps(uplinktothenetwork).Actualspeeddepends
onthenetworkconditions.
•1XsupportsInternetconnectionswithdataratesupto
153 Kbps.Actualspeeddependsonthenetworkcondi‐
tions.
Oncetheconnectionisestablished,youcanopenyourbrowser
andconnecttoanywebsitethatisaccessiblethroughthe
Internet,oraccessotherInternetservices(suchase‐mail).
Theconnectionis“active”whendatatransmissionis
occurring.Ifdatatransmissionstopsforaperiodoftime
(determinedbythenetwork),theconnectionbecomes
“dormant”;seepage 27.
•Circuitswitched(dial‐up)data,usingtheearlierCDMA
IS‐95specification,supportsdataconnectionstoanydial‐
inserviceatratesupto14.4 Kbps.
•QNC (QuickNetConnect),providesasimplifiedwayto
dialintoanInternetconnection(usingcircuitswitched
data)where3G(1xEV‐DOor1X)high‐speedpacket
serviceisnotavailable.
•SMS (ShortMessageService),allowsyoutosendand
receiveshorttextmessagesusingtheAirCardPC Card.
Additional AirCard PC Card features
BeyondthefeaturesoftheCDMAnetwork,theAirCard
PC Cardprovidesadditionalsoftwarefeatures:
•PINsecuritycodetoprotectyourAirCardPC Cardand
accountfromunauthorizeduse.
•AnActivationWizard(page 19)toassistwithconfiguring
yourCDMAaccount.
•SoundoptionstocustomizeringtonesforSMSmessages.
•ACallLogtotrackoutgoingcallsanddeterminethe
amountofdatatransferred.

Introducing the AirCard® 595 PC Card
Document 2130681. Rev 1.0 Jan.07 10
Package contents
YourAirCardPC Cardpackagecontainsthefollowingcompo‐
nents:
•AirCard 595PC Card
•InstallationCDcontainingtheAirCardPC Cardsoftware,
thisuserguide,andwarrantyinformation
•QuickStartGuide
System components
YourAirCard 595PC Cardisjustonepartofasystem
designedtoprovideyouwithawiderangeofcommunication
features.Everycomponentofthesystemisneededtoenable
thesecapabilities.
Your host computing device
YournotebookhoststheAirCardPC Cardhardwareandruns
thecommunicationsoftware:yourwebbrowserore‐mail
application,andWatcher—theAirCardPC Cardenabling
software.
Youmayalsohaveothersoftwareonyourcomputerthatcan
beusedwirelesslywiththeAirCardPC Card,suchas:file
transferapplications(FTP),chatorinstantmessaging,aVPN
(VirtualPrivateNetwork)client,clientsoftwareforacorporate
serverapplication.
The AirCard 595 PC Card
TheAirCardPC Cardprovidesyourcomputerwitha
connectiontotheCDMAwirelessnetwork.
TheAirCardPC CardfitsintoastandardType IIPC Cardslot
availableonmostnotebookPCs.
EveryCDMAnetworkoperatesononeofthreeradio
frequencybands.Asadual‐bandproduct,theAirCard
PC Cardoperatesontwoofthesebands(seepage 32),
providingawidecoveragearea.

AirCard® 595 PC Card - User Guide
11 2130681
The AirCard PC Card drivers and
enabling software
TheAirCardPC Carddriversandenablingsoftware(Watcher)
monitorandmanageyourwirelessconnections.
TheAirCardPC CardcomeswithaCDcontainingthis
software:
•WatcherapplicationthatyouusetomanagetheAirCard
PC Cardandmonitoryourconnections.Forstep‐by‐step
instructionstoaccessfeaturesofWatcher,usethe
application’sonlinehelp.
•ThedevicedriversoftwarethatenablestheAirCard
PC Cardtoworkwithyourcomputer’soperatingsystem.
Thedriversandapplicationsoftwaremustbeinstalledbefore
youinserttheAirCardPC Cardforthefirsttime.Detailed
instructionsareprovidedinthefollowingchapters.
A CDMA service provider account
CompaniesthatoperateCDMAnetworksandprovideaccess
tothesenetworksarecalledserviceproviders.Tousethe
AirCardPC Card,youmusthaveanaccountwithaCDMA
serviceprovider.
Note: You can use the Lock
Code feature to prevent others
from using your account, should
your AirCard PC Card be stolen.
For information on this feature,
see the online help.
Eachserviceproviderhasitsownpricingoptions.Theremay
beflatrateaccounts,whichprovideyouamaximumnumber
ofminutesofnetworkusageforafixedmonthlyfee.There
maybeaccountsforwhichyouarechargedfornetworkusage
bytheminuteorbytheamountofdatatransmitted.
Youraccountmayincludeavarietyofotherservicessuchas
SMSmessaging.
EachAirCardPC Cardhasbeenprovisionedatthefactoryfor
usewithaparticularserviceprovider.ThissetstheAirCard
PC Cardtouseparticularradiochannelsandenablesservices
specificforthatprovider.
Theprocessofsettingupyouraccountiscalledactivation.
Activationinvolvesactionbytheserviceproviderandconfigu‐
rationoftheAirCardPC Card.
Theproceduretoconfigure(activate)yourAirCardPC Cardis
coveredin“Activation”onpage 19.

Introducing the AirCard® 595 PC Card
Document 2130681. Rev 1.0 Jan.07 12
The CDMA wireless network
Note: More information about
CDMA networks is available on
the CDMA Development Group
web site, www.cdg.org .
Thisistheworldwideinfrastructureprovidingtheradio
coveragethatallowsyoutostayconnected.Madeupofradio
towersandavarietyofnetworkswitches,routers,andservers,
thenetworkisaninterconnectionofmanyserviceproviders.
Note: Most service providers
have coverage maps on their
web sites.
ThereareCDMAnetworksthatoperateinthefrequencybands
supportedbytheAirCardPC CardthroughoutNorthAmerica
andpartsofLatinAmerica,Asia,andNewZealand.However,
eachserviceprovideroperatesanetworkthatcoversalimited
geographicalareawithintheoverallCDMAcoveragearea.
Note: The fee for service is
usually higher when you are
roaming (connecting to a
network other than the one
belonging to your service
provider).
Mostserviceprovidershave“roaming”agreementswithother
serviceproviders,sothattheycanofferserviceoutsideofthe
coverageareaoftheirownnetworks.Forexample,assuming
youliveinVancouver(Canada),andtravelfrequentlyto
Seattle(UnitedStates),youcanobtainanaccountwitha
Vancouverserviceproviderthathasaroamingagreementwith
aserviceproviderinSeattle.Youwouldthenhavelocalservice
inVancouver,androamingserviceinSeattle.

Document 2130681. Rev 1.0 Jan.07 13
2
2: Getting Started
•The AirCard 595
software
•Account activation and
configuration
BeforeyoucanbeginusingtheAirCardPC Card,youmust:
1. InstalltheAirCardPC Cardenablingsoftwareanddrivers.
2. ActivateanaccountandconfiguretheAirCardPC Cardto
useyouraccount(unlesstheAirCardPC Cardhasbeen
pre‐activated).
Thissectionprovidesanoverviewofthisprocess.
The AirCard 595 software
TheAirCardPC Cardcomeswiththissoftware:
•WatcherapplicationthatyouusetomanagetheAirCard
PC Cardandmonitoryourconnections
•Thedriversoftwarethatprovidestheinterfacebetween
theAirCardPC CardandyourWindowsoperatingsystem
TheWatchersoftwaremustbeinstalledbeforeyouinsertthe
AirCardPC Cardforthefirsttime.Detailedinstructionsare
providedin“Installation”onpage 15.
Account activation and
configuration
TousetheAirCardPC Card,youmusthaveanaccountwitha
CDMAserviceprovider.Theprocessofsettingupanaccount
iscalledactivation.
IfyoupurchasedtheAirCardPC Carddirectlyfromaservice
provider,youmayalreadyhaveanaccount;yourAirCard
PC Cardmaybepre‐activated.
Otherwise,runWatcherandtheActivationWizard,which
guidesyouthroughtheactivationandconfigurationprocess.
(Dependingonyourconfiguration,WatcherandtheActivation
Wizardmaystartautomatically.)
ConfiguringtheAirCardPC Cardinvolvessettingthephone
numberassignedbyyourserviceproviderandmayinvolve
enteringothernetworkparametersandsettingssuchasauser
nameandpasswordtoaccessservices.

Getting Started
Document 2130681. Rev 1.0 Jan.07 14
Yourserviceproviderneedstoknow:
•Thebillinginformationtousetocollectpaymentforyour
networkusage.
•TheESN (ElectronicSerialNumber)orMEID(Mobile
EquipmentIdentifier)assignedtoyourAirCardPC Card
duringthemanufacturingprocess.(TheESNorMEIDis
printedonalabelontheAirCardPC Cardandcanbe
displayedinWatcher.)Thisnumberisusedtohelp
authenticateyouraccountwhenyouconnectforservice.
Yourequirefromyourserviceprovider:
•Anactivationcodethatgivesyouaccesstoconfigurethe
account.
•AphonenumberforyourAirCardPC Card.
•Additionalinformationspecifictoyourserviceprovider
suchas:
·AuserID(username)andpasswordtoauthenticateyour
networkconnection.
·ASID(SystemIDentifier)thatidentifiesyourhome
networkareaandisusedtogetherwithyourphone
numbertodetermineifyouare“home”or“roaming”.

Document 2130681. Rev 1.0 Jan.07 15
3
3: Installation
•System requirements
•Installation
•Inserting the AirCard
PC Card
•Removing the AirCard
PC Card
Thischapterguidesyouthroughthestepsnecessarytoinstall
theAirCardPC Cardonanotebookcomputer.
Note: Do not insert the AirCard PC Card into your PC Card slot
before installing the software.
Thebasicstepsare:
1. InserttheAirCard 595installationCDintoyourCD‐ROM
driveandinstallWatcher.
2. InserttheAirCardPC CardintothePC Cardslot (page 17)
toinstalltheAirCardPC Carddrivers.
3. IftheAirCardPC Cardhasnotbeenpre‐activated,usethe
ActivationWizardtoconfiguretheAirCardPC Card(as
describedin“Activation”onpage 19).
Beforeyoubegintheinstallationprocess,ensureyourPCis
runningasupportedoperatingsystemandmeetsthe
hardwarerequirementsdescribedinthenextsection.
System requirements
TheAirCardPC CardissupportedonnotebookPCsrunning:
•WindowsVista
•Windows2000withServicePack4androll‐up1
•Windows XP(HomeandProfessionalversions)with
ServicePack2
•MacOSX(supportedthroughtheWatcherLitesoftware—
availablefromtheSierraWirelesswebsite)

Installation
Document 2130681. Rev 1.0 Jan.07 16
ToinstalltheAirCardPC Card,yourequirethesesystem
resources:
AirCard PC Card software
installation procedures
ToinstallWatcherandtheAirCardPC Carddrivers:
Note: Users of Windows Vista
and 2000 must be logged in with
administrative privileges to install
the AirCard PC Card software.
Users of Windows XP may
require administrative privileges,
depending on the XP installation.
1. IftheinstallationCDisnotalreadyinyourCD‐ROM
drive,insertit.TheCDshouldautostartanddisplaya
menu.
IftheCDdoesnotautostart,selectStart > Runandenter
d:\launch.exewheredisthedriveletterofyourCD‐ROM
drive.
2. FromtheCDstartupwindow,selectInstall Watcher software
tolaunchtheInstallShield®Wizard.
3. IftheOpen With...windowappears,canceltheinstallation
(yourcomputerismissingsomefilesrequiredforthe
installation).SearchforInstmsiw.exe(ifyou’rerunning
Windows2000)amongthedownloadsat
www.microsoft.com.Installthefileonyourcomputer,
thenreruntheAirCardPC Cardsoftwareinstallation.
4. IftheIkernel Application Errorwindowappears:
a)Canceltheinstallation.
b)Downloadthefile:
http://support.installshield.com/kb/files/Q108312/
ikernelupdate.exe.
c)Installthefileonyourcomputer,thenrerunthesoftware
installation.
5. UsetheNextandBackbuttonstonavigatethroughthe
wizardnotingthefollowing:
·Toproceedwiththeinstallation,youmustclickI accept
the terms in the license agreement toindicateyouraccep‐
tanceofthetermsofthelicenseagreement.
Table 3-1: System resource requirements
PC Card slots One Type II PCMCIA (PC Card) slot
Disk drive CD-ROM (for installation only)
I/O resources 1 IRQ, 40 bytes I/O space
Memory 32 MB
Disk space 32 MB

Installation
17 2130681
·UsethedefaultsettingsfortheDestination Folderunless
youhavespecialrequirementsandanadvancedunder‐
standingofPCconfiguration.(TheDestinationFolder
dictateswherethesoftwareisinstalled.)
6. Whenyouarenotifiedthattheinstallationiscomplete,
clickFinish.
Note: Do not forcefully insert the
AirCard PC Card. This may
damage the connector pins.
7. InserttheAirCardPC CardintoyourPC Card
slot (describedinthefollowingsection).Thisinstallsthe
driversforthePC Card.
Whenthedrivershavebeeninstalled,thesystemtraydis‐
playsthemessage“Yournewhardwareisinstalledand
readytouse”:
8. IfWatcherhasnotstartedautomatically,startit:double‐
clicktheWatchericononyourdesktop.
ProceedtoconfiguretheAirCardPC Cardtouseyouraccount
(ifitwasnotpre‐activated).See“Activation”onpage 19.
PC Card insertion and removal
Inserting the AirCard PC Card
ToinserttheAirCardPC Cardintoanotebook:
Withthepicturelabelfacingup,inserttheAirCardPC Card
intotheslot.WhenyouinserttheAirCardPC Card,the
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Installation
Document 2130681. Rev 1.0 Jan.07 18
followingshouldoccur:
•Ifsoundeffectsareenabled,thePCbeeps.
•ThePC Cardiconappearsinthesystemtray,ifitisnot
alreadydisplayedforanothercard,(andunlessthefeature
hasbeendisabled).
•Watcherlaunches(unlesstheautolaunchfeaturehasbeen
disabled).
TheAirCardPC Cardispoweredassoonasyouinsertit.
Removing the AirCard PC Card
ToremovetheAirCardPC Card:
1. CloseWatcherifitisopen.
2. ClickthePC Cardiconinthesystemtraytodisplaythe
optiontostopthecard.
3. Clicktheentryfor“NEC PCI to USB Open Host Controller”or
“Standard Enhanced PCI to USB Host Controller“.
4. Ifadialogboxappearsnotifyingyouthatitissafeto
removethecard,clickOK.
5. UsetheejectortoremovetheAirCardPC Cardfromthe
slot.Pullthecardoutoftheslotbygrippingbothsidesof
thecardandpullingthecardstraightout.
Windows Vista Windows XP Windows 2000
Windows Vista Windows XP Windows 2000
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Document 2130681. Rev 1.0 Jan.07 19
4
4: Activation
•Account configuration
procedures
•Manual activation
• Automated activation Account configuration
procedures
ThefinalsteptomakingtheAirCardPC Cardoperationalis
configuringittouseyourCDMAserviceprovideraccount.
TheprocessofactivationconfiguresyourAirCardPC Card
withtherequiredaccountparameters(phonenumber,
username,password,etc.).
Ifyoupurchasedapre‐activatedAirCardPC Card,thisstepis
notnecessary.Oncetheapplicationsoftwareanddriversare
installed,theAirCardPC Cardisreadyforuse.
Otherwise,youmustusetheActivationWizardtoactivateand
configureyouraccount.
Activation Wizard
TheActivationWizardwalksyouthroughtheprocessof
configuringanaccount.Theprocessandoptionsvarybasedon
theserviceprovider.
Thissectionisaguideonly.ConsulttheQuickStartGuide,
andfollowthedirectionsonscreenandinstructionsgivenby
yourserviceproviderrepresentative.
ToactivateanaccountandconfigureyourAirCardPC Card
foruse:
IfyourAirCardPC Carddoesnothaveanactivatedaccount,
andWatcherhasstartedautomatically,thentheActivation
Wizardshouldstartautomatically.Ifthisdoesnothappen:
1. EnsureWatcherisrunning.Ifitisnot,double‐clickthe
Watchericononyourdesktop.
2. StarttheActivationWizard:selectTOOLS >
Activation Wizard.
TobeginactivationoftheAirCardPC Card,clickNext.

Activation
Document 2130681. Rev 1.0 Jan.07 20
Manual activation
Activationinvolvesphoningyourserviceprovider,
exchanginginformation,andenteringyouraccountinfor‐
mationintotheappropriatefieldsinthewizard.(Tousethis
method,yourequireaphone.)
Tousemanualactivation,usetheNextandBackbuttonsto
navigatethroughthewizard,notingthefollowing:
•Obtainthebillinginformationlistedonthesecond
windowofthewizard,beforeyouphonetheservice
providerorproceedtothenextwindow.
•Contactyourserviceprovider.Informyourservice
providerthatyouareactivatingyourSierraWireless
AirCard 595PC Card.Therepresentativewillrequestyour
ESN (ElectronicSerialNumber)orMEID.Thisisdisplayed
intheActivationWizard(andisprintedontheAirCard
PC CardboxandonthelabelonthebackoftheAirCard
PC Card).
•Aspromptedbythewizard,entertheinformation
providedbytheservicerepresentative.
•SelectFinishinthefinalwindowofthewizard.
OncompletionoftheActivationWizard,theAirCardPC Card
isreadyforuse.Thefollowingchaptersexplainhowtouse
Watchertomanageandmonitoryourconnections.
Automated activation
Touseautomatedactivation:
1. SelecttheAutomated ActivationradiobuttonandclickNext.
2. Thewizardadvisesthatitwillmakeanetworkconnection,
dialingthedisplayednumber.Leavethenumber
unchangedunlesstoldbyatechnicalservicerepresen‐
tativetoenteradifferentvalue.ClickNext.
3. Followanyinstructionsorpromptsprovidedtoactivate
thePC Card.
WatcherdisplaystheactivationprogressintheCallStatus
Area.Whentheprocessiscompleteyoushouldseethe
message“Ready to Connect”.