Sierra Wireless AirCard 597E User manual

AirCard® 597E ExpressCard
User Guide
2130755
Rev 1.0

AirCard® 597E ExpressCard - User Guide
22130755
Important Notice Duetothenatureofwirelesscommunications,transmission
andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(i.e.,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessmodemareusedin
anormalmannerwithawell‐constructednetwork,theSierra
Wirelessmodemshouldnotbeusedinsituationswherefailure
totransmitorreceivedatacouldresultindamageofanykind
totheuseroranyotherparty,includingbutnotlimitedto
personalinjury,death,orlossofproperty.SierraWireless
acceptsnoresponsibilityfordamagesofanykindresulting
fromdelaysorerrorsindatatransmittedorreceivedusingthe
SierraWirelessmodem,orforfailureoftheSierraWireless
modemtotransmitorreceivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessmodem:
•Inareaswhereblastingisinprogress
•Whereexplosiveatmospheresmaybepresent
•Nearmedicalequipment
•Nearlifesupportequipment,oranyequipmentthatmay
besusceptibletoanyformofradiointerference.Insuch
areas,theSierraWirelessmodemMUSTBEPOWERED
OFF.TheSierraWirelessmodemcantransmitsignalsthat
couldinterferewiththisequipment.
DonotoperatetheSierraWirelessmodeminanyaircraft,
whethertheaircraftisonthegroundorinflight.Inaircraft,the
SierraWirelessmodemMUSTBEPOWEREDOFF.When
operating,theSierraWirelessmodemcantransmitsignalsthat
couldinterferewithvariousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. The Sierra Wireless
modem may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessmodemwhileincontrolofavehicle.Doingso
willdetractfromthedriveroroperatorʹscontrolandoperation
ofthatvehicle.Insomestatesandprovinces,operatingsuch
communicationsdeviceswhileincontrolofavehicleisan
offence.

Preface
Document 2130755. Rev 1.0 May.07 3
Limitation of
Liability
Theinformationinthismanualissubjecttochangewithout
noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingtheforegoing,innoeventshallSierra
Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythepurchaserforthe
SierraWirelessproduct.
Patents Portionsofthisproductmaybecoveredbysomeorallofthe
followingUSpatents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878, 7,053,843 7,106,569 D442,170
D459,303
andotherpatentspending.
Thisproductincludes
technologylicensedfrom:
LicensedbyQUALCOMMIncorporatedunderoneormoreofthe
followingUnitedStatespatentsand/ortheircounterpartsinother
nations:
4,901,307 5,056,109 5,101,501 5,109,390 5,228,054
5,267,261 5,267,262 5,337,338 5,414,796 5,416,797
5,490,165 5,504,773 5,506,865 5,511,073 5,535,239
5,544,196 5,568,483 5,600,754 5,657,420 5,659,569
5,710,784 5,778,338
ManufacturedorsoldbySierraWirelessInc.oritsLicensees
underoneormorepatentslicensedfromInterDigitalGroup.
Copyright ©2007SierraWireless.Allrightsreserved.

AirCard® 597E ExpressCard - User Guide
42130755
Trademarks AirCardand“HeartoftheWirelessMachine”areregistered
trademarksofSierraWireless.
SierraWireless,theSierraWirelesslogo,theredwavedesign,
andWatcheraretrademarksofSierraWireless.
Windows®isaregisteredtrademarkofMicrosoftCorporation.
MacOSisatrademarkofAppleInc.,registeredintheU.S.and
othercountries.
ExpressCardisatrademarkofPCMCIA.
QUALCOMM®isaregisteredtrademarkofQUALCOMM
Incorporated.
InstallShield®isaregisteredtrademarkofMacrovisionCorpo‐
rationintheUnitedStatesofAmericaand/orothercountries.
Othertrademarksarethepropertyoftherespectiveowners.
Comments
Additional
information and
updates
Forup‐to‐dateproductdescriptions,documentation,appli‐
cationnotes,firmwareupgrades,troubleshootingtips,and
pressreleases,visit.www.sierrawireless.com.
Sales Desk: Phone: [phone]
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [email protected]
Post: Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: [phone]
Web: www.sierrawireless.com

Document 2130755. Rev 1.0 May.07 5
Table of Contents
Introducing the AirCard® 597E ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Wireless ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Additional AirCard ExpressCard features . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The AirCard 597E ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The AirCard ExpressCard drivers and enabling software . . . . . . . . . . . . 11
A CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
The AirCard 597E software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
AirCard ExpressCard software installation procedures . . . . . . . . . . . . . . . . . 16
ExpressCard insertion and removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Inserting the AirCard ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Removing the AirCard ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

AirCard® 597E ExpressCard - User Guide
62130755
Automated activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Care and Maintenance of Your AirCard ExpressCard . . . . . . . . . . . . . . . . . . .23
Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Starting and closing Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Components of the Watcher window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Window controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Docking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Always On Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Interpreting icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connection Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Call Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Indicator area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Minimized icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using an external antenna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 34
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Important safety/compliance information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Information pertaining to OEM customers . . . . . . . . . . . . . . . . . . . . . . . . . 39
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Document 2130755. Rev 1.0 May.07 7
1
1: Introducing the AirCard® 597E
ExpressCard
Note: This document applies to you, only if your wireless card is the
AirCard 597E ExpressCard from Sierra Wireless. This document does
not apply, if you are using a wireless card that is built into your
computer.
•Welcome
•Feature summary
•Package contents
•System components
Welcome
Note: Do not insert the AirCard
ExpressCard into your
ExpressCard slot prior to
installing the software. It is
important to install the software
and drivers in the correct order.
For detailed procedures, see
page 15.
TheSierraWirelessAirCard 597EExpressCardisadual‐band
wirelessExpressCard/34moduleforcellularandPCS
networks.Itenhancesthefunctionalityofyourmobile
computingdevicebyadding2‐waymessagingandhigh‐speed
mobiledatainextendedareas,comparedtowirelesslocalarea
networks.
ThisExpressCardallowsyoutodothefollowing(subjectto
featureavailability),withoutusingawirelinephoneor
network:
•ConnecttotheInternet,VPNandcorporatenetworks
•Sendandreceivelargee‐mailmessages(onWindows
only)
•SendandreceiveSMSmessages
•Conductvideo‐conferencing
•Accessstreaming,real‐timemedia
•Playgamesonline
Note: You can view this guide online or print it to keep on hand. If
you're viewing it online, simply click a topic in the Table of Contents, or
a page number in the Index, or any page reference or section
reference. (Most text that is blue is a clickable link.) The PDF
automatically displays the appropriate page.

AirCard® 597E ExpressCard - User Guide
82130755
Feature summary
Note: For step-by-step instruc-
tions to access features of the
AirCard ExpressCard, consult
the online help available with
Watcher™(page 31).
TheAirCardExpressCardisdesignedtoprovideawiderange
ofcapabilitiesusingCDMAnetworktechnology.Implemen‐
tationofthesefeaturesdependsontheparticularservice
providerandaccountfeaturesyouhavechosen.
Somefeaturesdescribedinthismanualmaynotbesupported
byyourserviceproviderormaynotbeavailablewithyour
networkaccount.Fordetailsoftheservicesandaccounts
available,contactyourserviceprovider.
Wireless ExpressCard
Onceinstalledandconfigured,theAirCardExpressCardcan
connecttotheCDMAnetworkautomatically.Youjustinsert
theAirCardExpressCard,allowWatchertoautolaunchand
authenticateyouraccountonthenetwork,thenlaunchyour
Internetbrowser(whichyoucanalsoconfigureinWatcherto
launchautomatically)—you’reonline!
Alternatively,youcanmakeahigh‐speeddataconnection
withoutrunningWatcher—simplybylaunchingwhatever
applicationyouwanttouse(suchasyourwebbrowseror
e‐mailapplication).Prerequisites:youmusthavepreviously
selected,inWatcher,“Always-on”forthehigh‐speedconnection
and(subjecttofeatureavailability)“Enable NIC for data
connections”.
TheAirCardExpressCardalsoallowsyoutodialupamodem
(suchasacorporateserver).
CDMA 3G services
TheAirCardExpressCardoperatesoveratypeofwireless
networkcalledCDMA (CodeDivisionMultipleAccess).
CDMA 3Gtechnologyprovidesavarietyofconnectivity
features,dependingonyourserviceproviderandaccount:
•1x‐EVDORev.AsupportsInternetconnectionswithdata
ratesupto3.1 Mbps(downlinkfromthenetwork)and
1.8 Mbps(uplinktothenetwork).Averagedataratesare
450‐800 Kbps(downlinkfromthenetwork)and
300‐400 Kbps(uplinktothenetwork).Actualspeed
dependsonthenetworkconditions.
•1x‐EVDORev.0supportsInternetconnectionswithdata
ratesupto2.4 Mbps(downlinkfromthenetwork)and
153 Kbps(uplinktothenetwork).Averagedataratesare
400‐700 Kbps(downlinkfromthenetwork)and

Introducing the AirCard® 597E ExpressCard
Document 2130755. Rev 1.0 May.07 9
40‐80 Kbps(uplinktothenetwork).Actualspeeddepends
onthenetworkconditions.
•1XsupportsInternetconnectionswithdataratesupto
153 Kbps.Actualspeeddependsonthenetworkcondi‐
tions.
Oncetheconnectionisestablished,youcanopenyourbrowser
andconnecttoanywebsitethatisaccessiblethroughthe
Internet,oraccessotherInternetservices(suchase‐mail).
Theconnectionis“active”whendatatransmissionis
occurring.Ifdatatransmissionstopsforaperiodoftime
(determinedbythenetwork),theconnectionbecomes
“dormant”;seepage 29.
•Circuitswitched(dial‐up)data,usingtheearlierCDMA
IS‐95specification,supportsdataconnectionstoanydial‐
inserviceatratesupto14.4 Kbps.
•QNC (QuickNetConnect),providesasimplifiedwayto
dialintoanInternetconnection(usingcircuitswitched
data)where3G(1xEV‐DOor1X)high‐speedpacket
serviceisnotavailable.
•SMS (ShortMessageService),allowsyoutosendand
receiveshorttextmessagesusingtheAirCard
ExpressCard.
Additional AirCard ExpressCard features
BeyondthefeaturesoftheCDMAnetwork,theAirCard
ExpressCardprovidesadditionalsoftwarefeatures:
•PINsecuritycodetoprotectyourAirCardExpressCard
andaccountfromunauthorizeduse.
•AnActivationWizard(page 19)toassistwithconfiguring
yourCDMAaccount.
•SoundoptionstocustomizeringtonesforSMSmessages.
•ACallLogtotrackoutgoingcallsanddeterminethe
amountofdatatransferred.

AirCard® 597E ExpressCard - User Guide
10 2130755
Package contents
YourAirCardExpressCardpackagecontainsthefollowing
components:
•AirCard 597EExpressCard
•InstallationCDcontainingtheAirCardExpressCard
software,thisuserguide,andwarrantyinformation
•QuickStartGuide
System components
YourAirCard 597EExpressCardisjustonepartofasystem
designedtoprovideyouwithawiderangeofcommunication
features.Everycomponentofthesystemisneededtoenable
thesecapabilities.
Your host computing device
YournotebookhoststheAirCardExpressCardhardwareand
runsthecommunicationsoftware:yourwebbrowserore‐mail
application,andWatcher—theAirCardExpressCardenabling
software.
Youmayalsohaveothersoftwareonyourcomputerthatcan
beusedwirelesslywiththeAirCardExpressCard,suchas:file
transferapplications(FTP),chatorinstantmessaging,aVPN
(VirtualPrivateNetwork)client,clientsoftwareforacorporate
serverapplication.
The AirCard 597E ExpressCard
TheAirCardExpressCardprovidesyourcomputerwitha
connectiontotheCDMAwirelessnetwork.
TheAirCardExpressCardfitsintoastandardExpressCard/34
orExpressCard/54slotavailableonnewernotebookPCs.
EveryCDMAnetworkoperatesononeofthreeradio
frequencybands.Asadual‐bandproduct,theAirCard
ExpressCardoperatesontwoofthesebands(seepage 34),
providingawidecoveragearea.

Introducing the AirCard® 597E ExpressCard
Document 2130755. Rev 1.0 May.07 11
The AirCard ExpressCard drivers and
enabling software
TheAirCardExpressCarddriversandenablingsoftware
(Watcher)monitorandmanageyourwirelessconnections.
TheAirCardExpressCardcomeswithaCDcontainingthis
software:
•WatcherapplicationthatyouusetomanagetheAirCard
ExpressCardandmonitoryourconnections.Forstep‐by‐
stepinstructionstoaccessfeaturesofWatcher,usethe
application’sonlinehelp.
•ThedevicedriversoftwarethatenablestheAirCard
ExpressCardtoworkwithyourcomputer’soperating
system.
Thedriversandapplicationsoftwaremustbeinstalledbefore
youinserttheAirCardExpressCardforthefirsttime.Detailed
instructionsareprovidedinthefollowingchapters.
A CDMA service provider account
CompaniesthatoperateCDMAnetworksandprovideaccess
tothesenetworksarecalledserviceproviders.Tousethe
AirCardExpressCard,youmusthaveanaccountwitha
CDMAserviceprovider.
Note: You can use the Lock
Code feature to prevent others
from using your account, should
your AirCard ExpressCard be
stolen. For information on this
feature, see the online help.
Eachserviceproviderhasitsownpricingoptions.Theremay
beflatrateaccounts,whichprovideyouamaximumnumber
ofminutesofnetworkusageforafixedmonthlyfee.There
maybeaccountsforwhichyouarechargedfornetworkusage
bytheminuteorbytheamountofdatatransmitted.
Youraccountmayincludeavarietyofotherservicessuchas
SMSmessaging.
EachAirCardExpressCardhasbeenprovisionedatthefactory
forusewithaparticularserviceprovider.Thissetsthe
AirCardExpressCardtouseparticularradiochannelsand
enablesservicesspecificforthatprovider.
Theprocessofsettingupyouraccountiscalledactivation.
Activationinvolvesactionbytheserviceproviderandconfigu‐
rationoftheAirCardExpressCard.
Theproceduretoconfigure(activate)yourAirCard
ExpressCardiscoveredin“Activation”onpage 19.

AirCard® 597E ExpressCard - User Guide
12 2130755
The CDMA wireless network
Note: More information about
CDMA networks is available on
the CDMA Development Group
web site, www.cdg.org .
Thisistheworldwideinfrastructureprovidingtheradio
coveragethatallowsyoutostayconnected.Madeupofradio
towersandavarietyofnetworkswitches,routers,andservers,
thenetworkisaninterconnectionofmanyserviceproviders.
Note: Most service providers
have coverage maps on their
web sites.
ThereareCDMAnetworksthatoperateinthefrequencybands
supportedbytheAirCardExpressCardthroughoutNorth
AmericaandpartsofLatinAmerica,Asia,andNewZealand.
However,eachserviceprovideroperatesanetworkthatcovers
alimitedgeographicalareawithintheoverallCDMAcoverage
area.
Note: The fee for service is
usually higher when you are
roaming (connecting to a
network other than the one
belonging to your service
provider).
Mostserviceprovidershave“roaming”agreementswithother
serviceproviders,sothattheycanofferserviceoutsideofthe
coverageareaoftheirownnetworks.Forexample,assuming
youliveinVancouver(Canada),andtravelfrequentlyto
Seattle(UnitedStates),youcanobtainanaccountwitha
Vancouverserviceproviderthathasaroamingagreementwith
aserviceproviderinSeattle.Youwouldthenhavelocalservice
inVancouver,androamingserviceinSeattle.

Document 2130755. Rev 1.0 May.07 13
2
2: Getting Started
•The AirCard 597E
software
•Account activation and
configuration
BeforeyoucanbeginusingtheAirCardExpressCard,you
must:
1. InstalltheAirCardExpressCardenablingsoftwareand
drivers.
2. ActivateanaccountandconfiguretheAirCard
ExpressCardtouseyouraccount(unlesstheAirCard
ExpressCardhasbeenpre‐activated).
Thissectionprovidesanoverviewofthisprocess.
The AirCard 597E software
TheAirCardExpressCardcomeswiththissoftware:
•WatcherapplicationthatyouusetomanagetheAirCard
ExpressCardandmonitoryourconnections
•Thedriversoftwarethatprovidestheinterfacebetween
theAirCardExpressCardandyourWindowsoperating
system
TheWatchersoftwaremustbeinstalledbeforeyouinsertthe
AirCardExpressCardforthefirsttime.Detailedinstructions
areprovidedin“Installation”onpage 15.
Account activation and
configuration
TousetheAirCardExpressCard,youmusthaveanaccount
withaCDMAserviceprovider.Theprocessofsettingupan
accountiscalledactivation.
IfyoupurchasedtheAirCardExpressCarddirectlyfroma
serviceprovider,youmayalreadyhaveanaccount;your
AirCardExpressCardmaybepre‐activated.
Otherwise,runWatcherandtheActivationWizard,which
guidesyouthroughtheactivationandconfigurationprocess.
(Dependingonyourconfiguration,WatcherandtheActivation
Wizardmaystartautomatically.)

AirCard® 597E ExpressCard - User Guide
14 2130755
ConfiguringtheAirCardExpressCardinvolvessettingthe
phonenumberassignedbyyourserviceproviderandmay
involveenteringothernetworkparametersandsettingssuch
asausernameandpasswordtoaccessservices.
Yourserviceproviderneedstoknow:
•Thebillinginformationtousetocollectpaymentforyour
networkusage.
•TheESN (ElectronicSerialNumber)orMEID(Mobile
EquipmentIdentifier)assignedtoyourAirCard
ExpressCardduringthemanufacturingprocess.(TheESN
orMEIDisprintedonalabelontheAirCardExpressCard
andcanbedisplayedinWatcher.)Thisnumberisusedto
helpauthenticateyouraccountwhenyouconnectfor
service.
Yourequirefromyourserviceprovider:
•Anactivationcodethatgivesyouaccesstoconfigurethe
account.
•AphonenumberforyourAirCardExpressCard.
•Additionalinformationspecifictoyourserviceprovider
suchas:
·AuserID(username)andpasswordtoauthenticateyour
networkconnection.
·ASID(SystemIDentifier)thatidentifiesyourhome
networkareaandisusedtogetherwithyourphone
numbertodetermineifyouare“home”or“roaming”.

Document 2130755. Rev 1.0 May.07 15
3
3: Installation
•System requirements
•Installation
•Inserting the AirCard
ExpressCard
•Removing the AirCard
ExpressCard Thischapterguidesyouthroughthestepsnecessarytoinstall
theAirCardExpressCardonanotebookcomputer.
Note: Do not insert the AirCard ExpressCard into your ExpressCard
slot before installing the software.
Thebasicstepsare:
1. InserttheAirCard 597EinstallationCDintoyour
CD‐ROMdriveandinstallWatcher.
2. InserttheAirCardExpressCardintotheExpressCard
slot (page 17)toinstalltheAirCardExpressCarddrivers.
3. IftheAirCardExpressCardhasnotbeenpre‐activated,use
theActivationWizardtoconfiguretheAirCard
ExpressCard(asdescribedin“Activation”onpage 19).
Beforeyoubegintheinstallationprocess,ensureyourPCis
runningasupportedoperatingsystemandmeetsthe
hardwarerequirementsdescribedinthenextsection.
System requirements
TheAirCardExpressCardissupportedonnotebookPCs
running:
•WindowsVista
•Windows XP(HomeandProfessionalversions)with
ServicePack 2
•Windows2000withServicePack4androll‐up1
•MacOSX(supportedthroughtheWatcherLitesoftware—
availableonlinefromtheSupportsectionat
www.sierrawireless.com)

Installation
16 2130755
ToinstalltheAirCardExpressCard,yourequirethesesystem
resources:
AirCard ExpressCard software
installation procedures
ToinstallWatcherandtheAirCardExpressCarddrivers:
Note: Users of Windows Vista
and Windows 2000 must be
logged in with administrative
privileges to install the AirCard
ExpressCard software. Users of
Windows XP may require admin-
istrative privileges, depending on
the Windows XP installation.
1. IftheinstallationCDisnotalreadyinyourCD‐ROM
drive,insertit.TheCDshouldautostartanddisplaya
menu.
IftheCDdoesnotautostart,selectStart > Runandenter
d:\launch.exewheredisthedriveletterofyourCD‐ROM
drive.
2. FromtheCDstartupwindow,selectInstall Watcher software
tolaunchtheInstallShield®Wizard.
3. IftheOpen With...windowappears,canceltheinstallation
(yourcomputerismissingsomefilesrequiredforthe
installation).SearchforInstmsiw.exe(ifyou’rerunning
Windows2000)amongthedownloadsat
www.microsoft.com.Installthefileonyourcomputer,
thenreruntheAirCardExpressCardsoftwareinstallation.
4. IftheIkernel Application Errorwindowappears:
a)Canceltheinstallation.
b)Downloadthefile:
http://support.installshield.com/kb/files/Q108312/
ikernelupdate.exe.
c)Installthefileonyourcomputer,thenrerunthesoftware
installation.
5. UsetheNextandBackbuttonstonavigatethroughthe
wizardnotingthefollowing:
·Toproceedwiththeinstallation,youmustclickI accept
the terms in the license agreement toindicateyouraccep‐
tanceofthetermsofthelicenseagreement.
Table 3-1: System resource requirements
ExpressCard slots One ExpressCard/34 or ExpressCard/54
slot
Disk drive CD-ROM (for installation only)
I/O resources 1 IRQ, 40 bytes I/O space
Memory 32 MB
Disk space 32 MB

Installation
Document 2130755. Rev 1.0 May.07 17
·UsethedefaultsettingsfortheDestination Folderunless
youhavespecialrequirementsandanadvancedunder‐
standingofPCconfiguration.(TheDestinationFolder
dictateswherethesoftwareisinstalled.)
6. Whenyouarenotifiedthattheinstallationiscomplete,
clickFinish.
Note: Do not forcefully insert the
AirCard ExpressCard. This may
damage the connector pins.
7. InserttheAirCardExpressCardintoyourExpressCard
slot (describedinthefollowingsection).Thisinstallsthe
driversfortheExpressCard.
Whenthedrivershavebeeninstalled,thesystemtraydis‐
playsthemessage“Yourdevicesarereadytouse“or
“Yournewhardwareisinstalledandreadytouse”:
8. IfWatcherhasnotstartedautomatically,startit:double‐
clicktheWatchericononyourdesktop.
ProceedtoconfiguretheAirCardExpressCardtouseyour
account(ifitwasnotpre‐activated).See“Activation”on
page 19.
ExpressCard insertion and
removal
Inserting the AirCard ExpressCard
ToinserttheAirCardExpressCardintoanotebook:
1. Withthepicturelabelfacingup,inserttheAirCard
ExpressCardintotheslot.
Correct Incorrect

Installation
18 2130755
WhenyouinserttheAirCardExpressCard,thefollowing
shouldoccur:
•Ifsoundeffectsareenabled,thePCbeeps.
•TheSafelyRemoveHardwareiconappearsinthesystem
tray,ifitisnotalreadydisplayedforanothercard,(and
unlessthefeaturehasbeendisabled).
•Watcherlaunches(unlesstheautolaunchfeaturehasbeen
disabled).
TheAirCardExpressCardispoweredassoonasyouinsertit.
Removing the AirCard ExpressCard
ToremovetheAirCardExpressCard:
1. CloseWatcherifitisopen.
2. ClicktheSafelyRemoveHardwareiconinthesystemtray
todisplaytheoptiontostopthecard.
3. Clicktheentryfor“NEC PCI to USB Open Host Controller”or
“Standard Enhanced PCI to USB Host Controller“.
4. Ifadialogboxappearsnotifyingyouthatitissafeto
removethecard,clickOK.
5. UsetheejectortoremovetheAirCardExpressCardfrom
theslot.Pullthecardoutoftheslotbygrippingbothsides
ofthecardandpullingthecardstraightout.
Windows Vista Windows XP Windows 2000
Windows Vista Windows XP Windows 2000
Correct Incorrect

Document 2130755. Rev 1.0 May.07 19
4
4: Activation
•Account configuration
procedures
•Manual activation
• Automated activation Account configuration
procedures
ThefinalsteptomakingtheAirCardExpressCardoperational
isconfiguringittouseyourCDMAserviceprovideraccount.
TheprocessofactivationconfiguresyourAirCard
ExpressCardwiththerequiredaccountparameters(phone
number,username,password,etc.).
Ifyoupurchasedapre‐activatedAirCardExpressCard,this
stepisnotnecessary.Oncetheapplicationsoftwareand
driversareinstalled,theAirCardExpressCardisreadyforuse.
Otherwise,youmustusetheActivationWizardtoactivateand
configureyouraccount.
Activation Wizard
TheActivationWizardwalksyouthroughtheprocessof
configuringanaccount.Theprocessandoptionsvarybasedon
theserviceprovider.
Thissectionisaguideonly.ConsulttheQuickStartGuide,
andfollowthedirectionsonscreenandinstructionsgivenby
yourserviceproviderrepresentative.
IfyourAirCardExpressCarddoesnothaveanactivated
account,andWatcherhasstartedautomatically,thenthe
ActivationWizardshouldstartautomatically.Ifthisdoesnot
happen:
1. EnsureWatcherisrunning.Ifitisnot,double‐clickthe
Watchericononyourdesktop.
2. StarttheActivationWizard:selectTOOLS >
Activation Wizard.
TobeginactivationoftheAirCardExpressCard,clickNext.

AirCard® 597E ExpressCard - User Guide
20 2130755
Manual activation
Activationinvolvesphoningyourserviceprovider,
exchanginginformation,andenteringyouraccountinfor‐
mationintotheappropriatefieldsinthewizard.(Tousethis
method,yourequireaphone.)
Tousemanualactivation,usetheNextandBackbuttonsto
navigatethroughthewizard,notingthefollowing:
•Obtainthebillinginformationlistedonthesecond
windowofthewizard,beforeyouphonetheservice
providerorproceedtothenextwindow.
•Contactyourserviceprovider.Informyourservice
providerthatyouareactivatingyourSierraWireless
AirCard 597EExpressCard.Therepresentativewill
requestyourESN (ElectronicSerialNumber)orMEID.
ThisisdisplayedintheActivationWizard(andisprinted
ontheAirCardExpressCardboxandonthelabelonthe
backoftheAirCardExpressCard).
•Aspromptedbythewizard,entertheinformation
providedbytheservicerepresentative.
•SelectFinishinthefinalwindowofthewizard.
OncompletionoftheActivationWizard,theAirCard
ExpressCardisreadyforuse.Thefollowingchaptersexplain
howtouseWatchertomanageandmonitoryourconnections.
Automated activation
Touseautomatedactivation:
1. SelecttheAutomated ActivationradiobuttonandclickNext.
2. Thewizardadvisesthatitwillmakeanetworkconnection,
dialingthedisplayednumber.Leavethenumber
unchangedunlesstoldbyatechnicalservicerepresen‐
tativetoenteradifferentvalue.ClickNext.
3. Followanyinstructionsorpromptsprovidedtoactivate
theExpressCard.
WatcherdisplaystheactivationprogressintheCallStatus
Area.Whentheprocessiscompleteyoushouldseethe
message“Ready to Connect”.