Sierra Wireless 301 User manual

USB 301/302 MODEM
www.sierrawireless.com
QUICK START GUIDE
GUIDE DE DÉMARRAGE RAPIDE
GUÍA DE INICIO RÁPIDO

1
Welcome to
the USB 301/302 modem
Your package contains:
• USB modem with TRU-Install™
• This Quick Start Guide
• USB extension cable
• Lanyard
You can also purchase the following accessories for your modem:
• External antenna — improves performance in areas with low signal
strength (available at www.sierrawireless.com/eStore)
• microSD™card — for external data storage
(available at consumer electronics stores)
You can use your modem with these operating systems:
• Windows®XP
• Windows Vista®
(Windows 64-bit editions are also supported)
• Mac OS®X 10.4.11 or later
English
External antenna
connector
microSD slot
USB connector
Cap
LEDs
Data
Power
SIM card slot

2
Insert the modem into the USB slot.
Windows
The software installation process
starts automatically. Follow the on-
screen prompts to install the Watcher
software.
Mac OS X
When the 3G Watcher window
appears, double-click the installer package.
2
3
1
This modem is TRU-Install enabled and does not require a CD for installation.
Remove the cap from the end of the modem and insert the SIM card as
shown in the illustration.
Once the software is installed, the modem searches for a network. When
the modem finds a network, the Connect button in Watcher becomes
available.
Click Connect to connect to your network.
Installation
Watcher for Windows
Watcher for Mac

3
Mac OS X 10.5.6 and later
If your computer has OS X 10.5.6 installed, you do not need to use
Watcher for Mac to connect to your network. OS X 10.5.6 has built-in
WWAN (wireless wide area network) support.
1. Confirm that your computer has OS X 10.5.6 or later installed. To
view your OS X version, click the Apple menu ( ), then select
About this Mac.
2. Uninstall Watcher for Mac.
3. Install the correct Mac Driver from www.sierrawireless.com/support.
a. On the Support page, under Carrier, select Others, then select
your product, language and platform (Mac OS X).
b. Click Next.
c. Download the driver for Apple native support and the
accompanying documentation.
d. See page 6.
Attach the lanyard
To keep everything together, it’s a good idea to thread the lanyard through the
cap and the modem, as shown in the illustrations.
3
1 2
4
If you are prompted to configure a profile, click Yes. The Profiles window
opens. From the list of default profiles, select your service provider. If
your service provider is not on the list, contact them.
Click OK. The modem is ready to use.
4

4
The two LEDs show the current status of the modem.
LED Operation
LED State Indicates
Power Off One of the following states:
• The modem is not inserted in the computer.
• The computer is off or in “suspend and
resume” mode.
• The modem radio has been turned off using
Watcher or another connection client.
Solid blue The power is on, the modem is working normally.
Blinking blue The firmware is being updated. Do not remove
the modem from the computer.
Blinking amber The modem is searching for service (initializing).
Solid amber Modem error — either the modem is having a
problem initializing (searching for service) or is
offline because of a failure.
Contact your service provider.
Data Off The modem is unable to detect 2G or 3G service.
Blinking amber The modem has detected a 2G network (EDGE,
GPRS, GSM) and is ready to connect.
Solid amber The modem is connected to a 2G network and is
able to send and receive data.
Blinking blue The modem has detected a 3G network (UMTS,
HSPA) and is ready to connect.
Solid blue The modem is connected to a 3G network and
can send and receive data.

5
Frequently asked questions
What do I do if the software installation does not start
automatically?
If TRU-Install does not start automatically, you can start the installation process
manually.
Windows
1. Double-click My Computer (Windows XP) or Computer (Windows Vista) on
your desktop.
2. Click the TRU-Install drive.
3. Under the TRU-Install drive, open the Win folder and double-click the
Setup.exe file. Follow the on-screen prompts to install the software.
Mac OS X
If you do not see the 3G Watcher window:
1. Open Finder.
2. Under Devices, double-click 3G Watcher.
3. Double-click the installer package.
Does the latest version of Watcher work with my other
Sierra Wireless modems?
Yes, Watcher is backwards compatible with all Sierra Wireless USB and
ExpressCard modems. It is not compatible with non-Sierra Wireless products. You
can set Watcher to automatically check for updates. For more information, see the
Watcher Help (select Help > Help topics).
When do I use the extension cable?
If the orientation of your computer’s USB slot or the thickness of your computer
are such that pressure is applied to the end or side of the modem, you may
damage the modem or your computer. In such cases, do not insert the modem
directly into your computer’s USB slot. Use the USB extension cable instead.

6
Frequently asked questions (continued)
(Mac OS X 10.5.6 users) I want to use built-in WWAN
support, but my carrier is not AT&T. What settings do I
need to change?
The modem’s default settings for built-in WWAN support are configured for AT&T
customers. To enable built-in WWAN support to work for another carrier, you
must change the APN setting in Network Preferences (consult your carrier for
their APN setting).
To change the APN setting:
1. Insert the modem.
2. Click the WWAN icon, then click Configure now (see Figure 1).
3. When the new port is detected, click Continue. When the network is
detected, the WWAN icon changes to show the signal strength.
4. Click the WWAN icon and select Open Network Preferences.
Figure 1

7
5. In the Network window, select HSPA Modem from the list and check that
the Account Name and Password are correct for your service provider (see
Figure 2).
6. Click Apply.
7. Click the Advanced button.
8. Update the APN field with your carrier’s APN value and click OK.
9. In the Network window, click Apply.
10. Click the Connect button to start a connection. Once the connection is
established, the Status changes to Connected.
11. Close the Network window. Your modem is ready to use.
Figure 2

8
L’emballage contient les éléments suivants :
• Le modem avec TRU-Install™
• Le présent guide de démarrage rapide
• Un câble d’extension USB
• Une lanière
Vous pouvez également vous procurer les accessoires suivants pour votre
modem :
• Antenne externe : améliore les performances dans les zones où la force du
signal est faible (disponible à l’adresse www.sierrawireless.com/eStore)
• Carte microSD™ : carte de stockage de données externe (disponible dans
les magasins d’électronique grand public)
Présentation du modem
sans fil USB 301/302
Vous pouvez utiliser votre modem avec n’importe lequel de ces systèmes
d’exploitation :
• Windows Vista®
• Windows®XP
(Les versions 64 bits de Windows sont également prises en charge)
• Mac OS®X 10.4.11 ou une version ultérieure
Capuchon
Connecteur
d’antenne externe
Carte microSD
Carte SIM
Connecteur USB
Voyants
Donnée
Alimentation