Sierra Wireless Airlink Raven X User manual

CoverTitle
Raven X
Quick Start Guide
for Alltel
20070914
Rev 1.0

Rev 1.0 Mar.10 23
Activating your Raven X on Alltel Network
•Setup Wizard
•Hardware
Installation
•Indicator Lights
•Mounting
This Quick Start guide provides step-by-step directions for activating
your Raven X on Alltel’s network.
Tip: For additional configuration options, refer to the User Guide for your
Raven X.
H
Setup Wizard
You can find the Setup Wizard installation on the CD which came with
your Raven X or on the Sierra Wireless website: http://
www.sierrawireless.com/support/AirLink/default.aspx.Use only the
Setup Wizard for Alltel for best results.
Note: The Setup Wizard
requires the Microsoft
.NET framework v. 1.1 and
Microsoft Windows 98,
Windows 2000, Windows
XP, or later. You can obtain
.NET from Microsoft: http://
www.microsoft.com.
Note: If you are setting modem for circuit switched mode, pelase test your
connection to ensure your network account has been set up correctly.
1. Starting the Setup Wizard
a. Connect the Raven X to your computer using an Ethernet
cable or a serial cable USB cable.
b. Connect the power adapter and antenna to your Raven X.
c. Install the Setup Wizard by running AlltelSetupWizard.exe
and follow the prompts.
d. Run the Setup Wizard from the Windows Start menu.
Start>All Programs>AirLink Communications>Setup Wizard>Setup
Wizard

Rev 1.0 Mar.10 24
Figure 0-1: Setup Wizard
e. Click Next to start the Wizard process.
2. Connecting to the Modem
If you connected your Raven X to the port on your computer, select
Connected to an Ethernet/USB Port and use the drop down menu to
select the Ethernet adapter or USB/net connectionon your computer
to which the modem is connected (most computers only have one
adapter which will be selected for you). The default password for the
modem is entered for you. Click Next.
Note: If you want to use USB with the Setup Wizard you will need to first
install the driver, refer to Installing the USB driver section in this Chapter.
Figure 0-2: Setup Wizard : Ethernet Connection/USB Connection

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Figure 0-3: Ethernet Port
Tip: If the Setup Wizard is unable to detect the Raven X, check the green
link LED on the Ethernet port of the modem to see if it is lit to indicate an
Ethernet connection with your computer. If you do not see this light or if your
computer shows a “Network Cable Unplugged” message or icon, try a
different Ethernet cable.
OR
If you connected your Raven X to the serial port on your computer,
select Connected to a Serial Port, check Auto Detect Port Settings or
select the port from the drop down menu. Click Next.
Figure 0-4: Setup Wizard : Serial Connection
Note: You cannot activate with serial and would need USB/net to use set up
wizard.
After the Setup Wizard connects to your Raven X, the details for your
specific model will be displayed. If the incorrect model is displayed,
your Raven X so the Wizard can attempt to connect again. Click
Next.

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3. Selecting Tasks
After the Wizard detects your Raven X, you will be offered a menu of
Setup tasks. Choose the tasks you need from those displayed.
Figure 0-5: Setup Wizard : Task Menu
• Update ALEOS Firmware: Check the Sierra Wireless server for
the latest ALEOS firmware.
• Setup Private Networking: Choose what type of network you
will be using.
• Test Modem Setup: Verify your Raven X is properly configured
and connecting on the Alltel network.
• Setup a DUN Connection: Create a Dial-Up Networking entry
for local connection. This part of the setup is only needed if you
will be using your Raven X to connect directly from a computer to
the Internet or other network.
Click Next when you have selected your desired options.
Note: Based on your selections, you may not need to do all of the following
Wizard steps.
• Activate Modem: Configure your Raven X to connect on
the Alltel network.

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Note: Follow this step, only if Update Aleos option has been selected in the
task menu checkbox
On occasion, Sierra Wireless releases updates to the firmware for
your modem. These updates can include new features as well as bug
fixes. To make sure your modem is at optimal performance, it is
recommended to Check for Updates and Update Now if an update is
found.
Note: While checking for ALEOS Firmware updates, the Setup Wizard uses
the Internet connection on your computer to connect to the Sierra Wireless
server. Your Raven X is not connected to the wireless network for this
process. If you are using Ethernet to activate your Product Name and need
to remove the Ethernet cable from your modem to connect to your usual
Internet connection to
Check for Updates , be sure to reconnect the Raven X
before you select Update Now .
Figure 0-6: ALEOS Update
Tip: You can download current ALEOS firmware from the Sierra Wireless
web site and install it separately.
Click Next when you are finished updating or if you choose not to
update.
4. Activate Modem
The steps and data required to activate your Raven X on the Alltel
network varies depending on the model. The Wizard is designed to
support older models as well as those currently shipping
To configure or provision your modem to work on the Alltel network,
you will need device activation information provided by Alltel.
Fill in the requested information and click Next on each screen.

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•MDN- The phone number of your cellular account.
•MINor MSID - The identification number for your cellular
account.
Caution: Your MDN and MIN or MSID may be different. You need to enter
both numbers for activation to succeed.
Figure 0-7: Setup Wizard MDN and MIN/MSID
•SID- The system ID for the Alltel network in a specific region.
Figure 0-8: Setup Wizard : SID
The Wizard will check the signal strength of your Raven X (RSSI).
Click Next to begin the activation process.
Note: The process may take a few minutes. Progress information will display
across the bottom.
•StaticIP- If you have a cellular account with a static IP
address, check this box if it is displayed.
Caution: If you do not have a static IP account and check the Static
IP box, you may not be able to activate your Raven X or register on
the Alltel network.

Rev 1.0 Mar.10 29
Figure 0-9: Setup Wizard : Signal Test
5. Test Modem Setup
Your connection of your Raven X to the Internet is tested using the
Alltel cellular network.
Figure 0-10: Setup Wizard: Connection Test
Green checks in the boxes indicate the tests were successful and
your Raven X is functioning properly. At this point your modem is
configured and activated to work on the Alltel network.
Note: These tests, depending on the strength of your signal, may take a few
minutes. Initially, while the tests are being performed, there may be red Xs in
the boxes. The Status line will give an indication of the progress of the
connection process.
If Test Modem Settings shows the status of your modem is “Data
Connection Failed - Waiting for Retry”, “No Service”, “No Carrier”,
“Network Negotiation Failed”, “Network Authentication Failed”,

Rev 1.0 Mar.10 30
“Modem Not Registered”, or the Reg Net light on the modem is not lit,
double-check your device activation information and return to the
Activate Modem step to reconfigure your Raven X.
6. Setup Private Networking (C3x10)
Note: These screens will
only be displayed if Private
Networking is selected.
Private Networking Data Link is a special account configuration that
provides a more secure connection for your Raven X and often
provides a static IP with authentication on an exclusive server.
Consult your Alltel representative for details about Private Networking
Data Link if it’s something you need for your account.
Before you start the configuration for Private Networking, Data Link,
the connection to the network may be checked.
Caution: Ensure the Raven X has been activated before you proceed with
the Private Networking Data Link steps. Configuring Private Networking Data
Link before the Raven X has been activated can prevent successful
activation.
Fill in the requested information and click Next on each screen.
•The Primary Home Agent (Primary HA) and Secondary Home
Agent (Secondary HA) are the network servers responsible for
IP addressing and routing. Fill in the information, as applicable.
Figure 0-11: Setup Wizard : Primary and Secondardy HA
•HASPIand AAA SPI, required for authentication on the Primary
and Secondary Home Agents, is provided by Alltel.

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Figure 0-12: Setup Wizard : SPI
• HA Shared Secret Password is used for both Home Agent’s.
This may be filled in for you with a password created for your
Raven X for the Alltel network.
•The AAA/Vision Password is required by the Authentication,
Authorization and Accounting server. This may be filled in for you
with default for Alltel.
Figure 0-13: Setup Wizard : Passwords
When the Private Networking Data Link configuration is completed,
the connection to the network will be tested again.
7. Optional: Setting up a DUN Connection
Note: Using DUN, the
speed of the connection is
the limited to the
connection between the
modem and the computer.
This may be less than the
total bandwidth available
with EV-DO HSDPA.
Dial-up Networking (DUN) allows a computer or other device to use
the serial port on a Raven X to connect to the Internet or private
network just like an analog modem using a standard phone line. The
Setup Wizard will install a driver for the Raven X and set up the
connection between your computer and the Raven X. You will need to
have administrator access on the computer for this section of the
installation.

Rev 1.0 Mar.10 32
If you already have other modems installed on your computer, they
will be listed on the Sierra Wireless AirLink Modem Installation
screen. If you have other modems installed on your computer using
the same serial port, they may conflict. As long as you do not intend
to use them, you can Remove other modems using this menu.
Figure 0-14: Setup Wizard : DUN driver
a. Select Install to begin adding the driver for the Raven X to
your computer.
Figure 0-15: Setup Wizard : DUN settings
b. The COM port and speed should match the settings of the
Raven X and where it will be connected (default settings will
be pre-entered).
c. Select Next to begin the driver installation.
d. You will see a confirmation box from Microsoft Windows to
specify if you wish to install this driver on your computer.
Select Continue Anyway to install the driver.
e. When the driver is installed, you will return to the Modem
installation screen. The Raven X should now be listed (in
addition to any other modem installed on your computer).
f. Click Next to continue to install the DUN configuration.

Rev 1.0 Mar.10 33
Figure 0-16: Setup Wizard : DUN connections
If you already have a DUN connection installed for a different modem,
it will be listed on the Dial-up Networking Connection screen.
g. Select Add to create a new connection for the Raven X.
Figure 0-17: Setup Wizard : DUN settings
h. From the drop down menu, select Sierra Wireless modem.
i. The defaults for the phone number, user name and password
will already be entered.
j. Select Next to begin the install.
Figure 0-18: Setup Wizard : DUN
At the completion of the DUN installation, you will return to the Dial-
up Networking Connection screen. The AirLink modem should now
be listed as a connection.

Raven X 1x/EV-DO
34 20070914
Your modem is now ready to be used as a DUN device for any applications on
your computer needing a network connection. If you have DUN installed for more
than one modem, you will need to specify in your application which DUN to use.
Unless it is the only DUN, your Raven X may not be the one your computer sees
as a default.
Hardware Installation
Note: During installation,
please be sure that the
cables are secure but do
not bear any additional
weight that could loosen
the connector from the
unit.
Your Raven X should be mounted in a position that allows easy access for the
cables so they are not bent, constricted, in close proximity to high amperage, or
exposed to extreme temperatures. The LEDs on the front panel should be visible
for ease of operational verification. You should ensure that there is adequate
airflow around the modem but that it is kept free from direct exposure to the
elements, such as sun, rain, dust, etc.
Caution: The Raven X is in a hardened case and designed for use in industrial and
extreme environments. However, unless you are using cables expressly designed for such
environments, they can fail if exposed to the same conditions the Raven X can withstand.
Figure 0-19: Raven X Connectors
Cellular
Note: This device is not
intended for use within
close proximity of the
human body. Antenna
installation should provide
for at least a 20 CM
separation from the
operator.
Antennas selected should not exceed a maximum gain of 5 dBi under standard
installation configuration. In more complex installations (such as those requiring
long lengths of cable and/or multiple connections), it’s imperative that the installer
follow maximum dBi gain guidelines in accordance with the radio communications
regulations of the Federal Communications Commission (FCC), Industry Canada,
or your country’s regulatory body (if used outside the US).
Your Raven X will work with most cellular antennas with a SMA connector.
Connect the primary antenna or primary RF cable directly to the antenna
connector on the back of the Raven X.
Tip: When using a cable to an antenna placed away from the modem, minimize the length
of your cable. All gain from a more advantageous antenna placement can be lost with a
long cable to the modem.

Rev 1.0 Mar.10 35
Note: Use of receive
diversity for EV-DO is
optional. Data trans-
mission and reception may
be adversely affected if it is
not used.
Warning: Risk of electric shock: Only use the supply voltages listed in this user guide.
Warning: When using AC to DC adapter the ambient temperature should not exceed
40
0
C.
Your Raven X can be used with either DC or AC, with the appropriate power
adapter. DC cables and AC adapters are available as optional accessories in
addition to the one included with your Raven X.
The DC power cable positive lead should be connected to the battery or power
source positive terminal. The power cable negative lead should be connected to
the battery or power source negative terminal.
Tip: The DC power cable has a white wire lead in addition to the power positive and
negative. This is for a feature not present in the Raven line modems. In the Raven X, the
white wire lead has no function and can be ignored.
Warning: Explosion Hazard - Do not disconnect equipment unless power has been
switched off or the area is known to be non-hazardous.
Connecting to a Computer or other Device
Figure 0-20: Ethernet
The Ethernet port of your Raven X can be connected directly to a computer or
other Ethernet device with either a cross-over cable or a straight-through cable.
The Ethernet port on the Raven X is auto-sensing and will auto-detect the speed
of the connecting device for 100baseTX or 10baseT. If you are connecting the
modem to a hub or switch you should use a straight through cable or use the
uplink port on the hub or switch with a cross-over cable.
To provide for diversity in the signal reception, connect the
second antenna to the second antenna port (SMA, labeled Rx
Div) on the back of the Raven X.
Caution: If you are not using a diversity antenna, you should disable
the receive diversity option. In Ace Manager in the 1x/EV-DO group,
configure *EVDODIVERSITY.

Raven X 1x/EV-DO
36 20070914
Figure 0-21: Serial
The serial port of your Raven X can be connected directly to most computers or
other devices using a standard straight through cable. If you have a DCE device,
you will need a null modem or null modem cable.
Indicator Lights
When solid, Raven X indicates a successful connection. When your Raven X is
connected to power and an antenna, there is a specific pattern to the lights to
indicate its operation mode.
Figure 0-22: Raven X Indicator lights
•Network- Indicates a successful connection to the cellular network with an
IP address given and a channel acquired.
• Signal - Light shows the strength of the signal and may be nearly solid
(strong signal) or flashing (weaker signal). A slow flash indicates a very weak
signal.
•Activity- Lights will flash as data is transferred to and from the PinPoint
modem on the remote network.
• Service - Indicates when the connection is EV-DO. Unlit indicates 1x.
RSSI LED Ranges
RSSI/Signal LED Status Ranges of RSSI (dBm)
On Solid Equal to or stronger than -69
Fast Blink -70 to -79
Normal blink -80 to -89
Slow Blink -90 to -99
Extinguished Equal to or weaker than -100

Rev 1.0 Mar.10 37
•Power- Indicates the power adapter is connected and there is power getting
to the Raven X.
•The Reset button (on the left side of the Raven X) has two functions. If it is
quickly depressed and released, the modem will simply power cycle the
internal hardware. If, however, the reset is depressed and held for several
seconds (count 10 slowly, and wait for the power light to go off after the light
pattern stops), the ALEOS configuration settings will return to the factory
defaults.
Light Patterns
The LEDs on the front of the modem will respond in different patterns to indicate
modem states.
• Normal - Each LED, mentioned above, is lit as applicable.
•Startup- The LEDs will cycle from left to right.
• PassThru mode - Network and Signal LEDs will blink in tandem. The
Activity LED will blink when transmitting or receiving data.
•SOS- The Network and Service Err or Service LEDs will blink alternate to
each other.
• Configuration Reset - The LEDs will cycle left to right and then right to left 4
times.
• Authentication Failure - The Network, Signal, and Activity LEDs blink every
2 seconds.
• Data Retry - The Network, Signal, and Activity LEDs blink every 3 seconds.
• Invalid MAC Address or Ethernet Initiation Fail - The Service LED will
blink.
Mounting
The integrated mounting with keyhole screw mounts on the Raven X will allow you
to secure your modem nearly anywhere, quickly and easily, without the need for a
separate bracket.
Caution: If you reset the modem configuration using the reset button,
you may need to reactivate your Raven X with Alltel.

Raven X 1x/EV-DO
38 20070914
Figure 0-23: Diagram of the Raven X base
Front
A radius: 0.14” (2.5mm)
B radius: 0.075” (1.9mm)
C to C: 0.565” (14mm)
D to D: 0.315” (8mm)
E to E: 0.132” (3.3mm)
A
B
F to F: 0.315”(8mm)
G to G: 2.145” (54.48mm)
H to H: 1.895”(48.13mm)
I to I: 0.565” (14.35mm)
K to K: 0.665”(16.89mm)
L to L: 0.257” (6.53mm)
M to M: 5.385”(136.7mm)
N to N: 4.615” (117mm)
CD
DE
CE
FGHI
LM LM
HK
F
I
G
K
5.642”(143mm)
(65mm)
2.5”
NN