Sierra Wireless RavenXTV User manual

RavenXTV CDMA
Sierra Wireless Cellular Modem
Revision: 9/11
Copyright © 2006-2011
Campbell Scientific, Inc.

Warranty
“PRODUCTS MANUFACTURED BY CAMPBELL SCIENTIFIC, INC. are
warranted by Campbell Scientific, Inc. (“Campbell”) to be free from defects in
materials and workmanship under normal use and service for twelve (12)
months from date of shipment unless otherwise specified on the corresponding
Campbell invoice. Batteries, fine-wire thermocouples, desiccant, and other
consumables have no warranty. Campbell's obligation under this warranty is
limited to repairing or replacing (at Campbell's option) defective products,
which shall be the sole and exclusive remedy under this warranty. The
customer shall assume all costs of removing, reinstalling, and shipping
defective products to Campbell. Campbell will return such products by surface
carrier prepaid within the continental United States of America. To all other
locations, Campbell will return such products best way CIP (Port of Entry)
INCOTERM® 2010, prepaid. This warranty shall not apply to any Campbell
products which have been subjected to modification, misuse, neglect, improper
service, accidents of nature, or shipping damage. This warranty is in lieu of all
other warranties, expressed or implied. The warranty for installation services
performed by Campbell such as programming to customer specifications,
electrical connections to products manufactured by Campbell, and product
specific training, is part of Campbell’s product warranty. CAMPBELL
EXPRESSLY DISCLAIMS AND EXCLUDES ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Campbell is not liable for any special, indirect,
incidental, and/or consequential damages.”

Assistance
Products may not be returned without prior authorization. The following
contact information is for US and International customers residing in countries
served by Campbell Scientific, Inc. directly. Affiliate companies handle
repairs for customers within their territories. Please visit
www.campbellsci.com to determine which Campbell Scientific company serves
your country.
To obtain a Returned Materials Authorization (RMA), contact CAMPBELL
SCIENTIFIC, INC., phone [phone]. After an applications engineer
determines the nature of the problem, an RMA number will be issued. Please
write this number clearly on the outside of the shipping container. Campbell
Scientific's shipping address is:
CAMPBELL SCIENTIFIC, INC.
RMA#_____
815 West 1800 North
Logan, Utah 84321-1784
For all returns, the customer must fill out a "Statement of Product Cleanliness
and Decontamination" form and comply with the requirements specified in it.
The form is available from our web site at www.campbellsci.com/repair. A
completed form must be either emailed to [e-mail] or faxed to
435-227-9579. Campbell Scientific is unable to process any returns until we
receive this form. If the form is not received within three days of product
receipt or is incomplete, the product will be returned to the customer at the
customer's expense. Campbell Scientific reserves the right to refuse service on
products that were exposed to contaminants that may cause health or safety
concerns for our employees.

RavenXTV Table of Contents
PDF viewers note: These page numbers refer to the printed version of this document. Use
the Adobe Acrobat® bookmarks tab for links to specific sections.
1. General Description.....................................................1
2. Establish Cellular Service...........................................1
2.1 RavenXTV Cellular Coverage/Service Requirements..............................1
3. Specifications ..............................................................2
3.1 RavenXTV Specifications ........................................................................2
4. Configuration ...............................................................2
4.1 Base Station Requirements for RavenXTV ..............................................2
4.2 Datalogger Site Equipment.......................................................................3
4.3 Power Considerations ...............................................................................9
4.4 Automatic Provisioning (Activation)........................................................9
5. Program the RavenXTV Modem ...............................10
5.1 Using AceManager to Configure the Modem.........................................11
5.2 Configuring the Raven for Dynamic IP..................................................14
6. LoggerNet/PC400 Software Setup............................15
7. Troubleshooting ........................................................18
Appendices
A. AceManager Setup without Template File ............ A-1
B. Configuring the Raven Modem for PPP ................ B-1
C. EmailSend Using the Gmail Outgoing SMTP
Server .................................................................... C-1
C.1 Setting up a Gmail Account .................................................................C-1
C.2 Sending to Multiple Addresses ............................................................C-1
C.3 Sending a Text Message to a Phone.....................................................C-1
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RavenXTV Table of Contents
ii
Figures
4.2-1. Modem Interface Options ................................................................. 4-6
4.2-2. Antennas for Use with the Raven Modems ......................................... 8
7-1. Device Port Configuration.................................................................... 20
7-2. AceManager status page showing communications with modem ........ 22

RavenXTV CDMA Sierra Wireless
Cellular Modem
1. General Description
This manual provides information for interfacing the Sierra Wireless
RavenXTV cellular modem to Campbell Scientific dataloggers. A Sierra
Wireless CD ships with the modem that includes Sierra Wireless manuals and
software utilities. Sierra Wireless manuals referenced in this manual include:
AceManagerGuide.pdf
Raven_XT_UserGuide.pdf
Raven_XT_QuickStart.pdf
The RavenXTV digital cellular modem is manufactured by Sierra Wireless for
use on the Verizon Wireless Code Division Multiple Access (CDMA)/1xRTT
network. The modem is accessed through the Internet using TCP/IP
communications protocol using a Static or Dynamic IP address.
•A Static IP address is permanently assigned to a particular account and
will always be used whenever the Raven connects to the Internet.
•A Dynamic IP address is assigned on a “need to have” basis. A dynamic
IP address is used with a service such as IP Manager (Section 5.2) to
translate domain name to a dynamic IP address, so that the Raven can be
contacted by name as if it had a static IP.
A Verizon account can be setup for a Static or Dynamic IP address; a Static IP
is preferred. Generally, there is a one-time per customer charge to activate a
Static IP account. Once activated, additional Static IP accounts may be added
at no additional charge.
2. Establish Cellular Service
2.1 RavenXTV Cellular Coverage/Service Requirements
What you need:
Verizon Wireless CDMA/1xRTT/EVDO coverage at the datalogger site. For a
coverage map, refer to: www.verizonwireless.com plans / coverage maps.
CDMA/1xRTT/EVDO Static IP or Dynamic IP account established at Verizon
Wireless. Verizon’s Broadband Access Plan is recommended. You will need
to request ‘unrestricted IP’.
To setup an account you will need the ESN number of the modem. The ESN
number is listed on a label on the modem, and also on the box. To setup an
account with Verizon Wireless, call:
888-384-1775 for Business Sales
800-256-4646 for Personal Sales
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RavenXTV CDMA Sierra Wireless Cellular Modem
What you receive from Verizon:
10-digit Mobile Directory Number (MDN)
IP address (for a Static IP account only)
3. Specifications
3.1 RavenXTV Specifications
Sierra Wireless RavenXT, model 2227-V
Technology: CDMA 1xRTT, EVDO Rev. A, CDMA IS-95
Bands: 800 MHz Cellular,
1900 MHz PCS
Transmit Frequency: 1850 to 1910 MHz and 824 to 849 MHz
Transmit Power: 1.0 W for 1900 MHz; 0.8 W for 850 MHz
Receiver Frequency: 1930 to 1990 MHz and 869 to 894 MHz
CDMA Throughput: up to 80 kbps
RS-232 Data Rates: 1200 bps to 115.2 kbps
Serial Interface: RS-232, DB9-F
Serial Protocols: AT Commands, PPP, SLIP, UDP/IP, TCP/IP
RF Antenna Connector: 50 Ohm SMA (female)
Input Current Range: 50 to 250 mA
Typical Current Drain (at 12 Vdc): 50 mA dormant (idle for 10 to 20 seconds),
120 mA transmit/receive
Input Voltage Range: 6 to 28 Vdc
Operating Temperature Range: -30° to +70°C
Operating Humidity Range: 5% to 95% RH non-condensing
Status LEDs: Power, Network, Signal, Activity
Dimensions: 3”W x 1”D x 4”L (7.6 x 2.5 x 10 cm)
Weight: <1 lb (<0.5 kg)
4. Configuration
4.1 Base Station Requirements for RavenXTV
PC running Campbell Scientifics’ LoggerNet or PC400 software, with access
to the internet.
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RavenXTV CDMA Sierra Wireless Cellular Modem
4.2 Datalogger Site Equipment
•Raven modem with power cable (included with modem).
•Datalogger—21X, CR510, CR10(X), CR23X, CR7, CR1000, CR5000,
CR3000, CR800.
•SC105 or SC932A Interface—connects the modem to the 21X, CR510,
CR10(X), CR7, or other dataloggers’ CS I/O port.
•The SC105 must be configured for use with the modem using the Device
Configuration Utility. Settings should be:
CS I/O Mode: SDC Address 7
RS-232 Mode: Modem
Baud Rate: 115.2K or 9600 baud depending on datalogger model
8 data bits, 1 stop bit, no parity
•PN 18663 Null Modem Cable—connects the modem to the CR23X,
CR3000, CR800, CR2XX, CR1000 or CR5000 RS-232 port.
If you have a black SC12 cable that is not Rev 1 or newer (as
indicated on cable), it is a CS I/O cable only and will not work
for RS-232. Connect the black SC12 cable between the
datalogger and the SC932A. Use a 9-pin serial cable or a blue
ribbon cable between the phone and the SC932A.
NOTE
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RavenXTV CDMA Sierra Wireless Cellular Modem
Wiring:
Red 12V (or
switched 12V)
Black G
White Not Used
PN 18663
PN 18663 Null Modem Cable—connects the modem to the CR23X, CR3000, CR800, CR2XX, CR1000
or CR5000 RS-232 port
(not compatible with the 21X, CR510, CR10X, or CR7 dataloggers).
4