Sierra Wireless RavenXTV User manual

RavenXTV CDMA
Sierra Wireless Cellular Modem
Revision: 9/11
Copyright © 2006-2011
Campbell Scientific, Inc.

Warranty
“PRODUCTS MANUFACTURED BY CAMPBELL SCIENTIFIC, INC. are
warranted by Campbell Scientific, Inc. (“Campbell”) to be free from defects in
materials and workmanship under normal use and service for twelve (12)
months from date of shipment unless otherwise specified on the corresponding
Campbell invoice. Batteries, fine-wire thermocouples, desiccant, and other
consumables have no warranty. Campbell's obligation under this warranty is
limited to repairing or replacing (at Campbell's option) defective products,
which shall be the sole and exclusive remedy under this warranty. The
customer shall assume all costs of removing, reinstalling, and shipping
defective products to Campbell. Campbell will return such products by surface
carrier prepaid within the continental United States of America. To all other
locations, Campbell will return such products best way CIP (Port of Entry)
INCOTERM® 2010, prepaid. This warranty shall not apply to any Campbell
products which have been subjected to modification, misuse, neglect, improper
service, accidents of nature, or shipping damage. This warranty is in lieu of all
other warranties, expressed or implied. The warranty for installation services
performed by Campbell such as programming to customer specifications,
electrical connections to products manufactured by Campbell, and product
specific training, is part of Campbell’s product warranty. CAMPBELL
EXPRESSLY DISCLAIMS AND EXCLUDES ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Campbell is not liable for any special, indirect,
incidental, and/or consequential damages.”

Assistance
Products may not be returned without prior authorization. The following
contact information is for US and International customers residing in countries
served by Campbell Scientific, Inc. directly. Affiliate companies handle
repairs for customers within their territories. Please visit
www.campbellsci.com to determine which Campbell Scientific company serves
your country.
To obtain a Returned Materials Authorization (RMA), contact CAMPBELL
SCIENTIFIC, INC., phone [phone]. After an applications engineer
determines the nature of the problem, an RMA number will be issued. Please
write this number clearly on the outside of the shipping container. Campbell
Scientific's shipping address is:
CAMPBELL SCIENTIFIC, INC.
RMA#_____
815 West 1800 North
Logan, Utah 84321-1784
For all returns, the customer must fill out a "Statement of Product Cleanliness
and Decontamination" form and comply with the requirements specified in it.
The form is available from our web site at www.campbellsci.com/repair. A
completed form must be either emailed to [e-mail] or faxed to
435-227-9579. Campbell Scientific is unable to process any returns until we
receive this form. If the form is not received within three days of product
receipt or is incomplete, the product will be returned to the customer at the
customer's expense. Campbell Scientific reserves the right to refuse service on
products that were exposed to contaminants that may cause health or safety
concerns for our employees.

RavenXTV Table of Contents
PDF viewers note: These page numbers refer to the printed version of this document. Use
the Adobe Acrobat® bookmarks tab for links to specific sections.
1. General Description.....................................................1
2. Establish Cellular Service...........................................1
2.1 RavenXTV Cellular Coverage/Service Requirements..............................1
3. Specifications ..............................................................2
3.1 RavenXTV Specifications ........................................................................2
4. Configuration ...............................................................2
4.1 Base Station Requirements for RavenXTV ..............................................2
4.2 Datalogger Site Equipment.......................................................................3
4.3 Power Considerations ...............................................................................9
4.4 Automatic Provisioning (Activation)........................................................9
5. Program the RavenXTV Modem ...............................10
5.1 Using AceManager to Configure the Modem.........................................11
5.2 Configuring the Raven for Dynamic IP..................................................14
6. LoggerNet/PC400 Software Setup............................15
7. Troubleshooting ........................................................18
Appendices
A. AceManager Setup without Template File ............ A-1
B. Configuring the Raven Modem for PPP ................ B-1
C. EmailSend Using the Gmail Outgoing SMTP
Server .................................................................... C-1
C.1 Setting up a Gmail Account .................................................................C-1
C.2 Sending to Multiple Addresses ............................................................C-1
C.3 Sending a Text Message to a Phone.....................................................C-1
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RavenXTV Table of Contents
ii
Figures
4.2-1. Modem Interface Options ................................................................. 4-6
4.2-2. Antennas for Use with the Raven Modems ......................................... 8
7-1. Device Port Configuration.................................................................... 20
7-2. AceManager status page showing communications with modem ........ 22

RavenXTV CDMA Sierra Wireless
Cellular Modem
1. General Description
This manual provides information for interfacing the Sierra Wireless
RavenXTV cellular modem to Campbell Scientific dataloggers. A Sierra
Wireless CD ships with the modem that includes Sierra Wireless manuals and
software utilities. Sierra Wireless manuals referenced in this manual include:
AceManagerGuide.pdf
Raven_XT_UserGuide.pdf
Raven_XT_QuickStart.pdf
The RavenXTV digital cellular modem is manufactured by Sierra Wireless for
use on the Verizon Wireless Code Division Multiple Access (CDMA)/1xRTT
network. The modem is accessed through the Internet using TCP/IP
communications protocol using a Static or Dynamic IP address.
•A Static IP address is permanently assigned to a particular account and
will always be used whenever the Raven connects to the Internet.
•A Dynamic IP address is assigned on a “need to have” basis. A dynamic
IP address is used with a service such as IP Manager (Section 5.2) to
translate domain name to a dynamic IP address, so that the Raven can be
contacted by name as if it had a static IP.
A Verizon account can be setup for a Static or Dynamic IP address; a Static IP
is preferred. Generally, there is a one-time per customer charge to activate a
Static IP account. Once activated, additional Static IP accounts may be added
at no additional charge.
2. Establish Cellular Service
2.1 RavenXTV Cellular Coverage/Service Requirements
What you need:
Verizon Wireless CDMA/1xRTT/EVDO coverage at the datalogger site. For a
coverage map, refer to: www.verizonwireless.com plans / coverage maps.
CDMA/1xRTT/EVDO Static IP or Dynamic IP account established at Verizon
Wireless. Verizon’s Broadband Access Plan is recommended. You will need
to request ‘unrestricted IP’.
To setup an account you will need the ESN number of the modem. The ESN
number is listed on a label on the modem, and also on the box. To setup an
account with Verizon Wireless, call:
888-384-1775 for Business Sales
800-256-4646 for Personal Sales
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RavenXTV CDMA Sierra Wireless Cellular Modem
What you receive from Verizon:
10-digit Mobile Directory Number (MDN)
IP address (for a Static IP account only)
3. Specifications
3.1 RavenXTV Specifications
Sierra Wireless RavenXT, model 2227-V
Technology: CDMA 1xRTT, EVDO Rev. A, CDMA IS-95
Bands: 800 MHz Cellular,
1900 MHz PCS
Transmit Frequency: 1850 to 1910 MHz and 824 to 849 MHz
Transmit Power: 1.0 W for 1900 MHz; 0.8 W for 850 MHz
Receiver Frequency: 1930 to 1990 MHz and 869 to 894 MHz
CDMA Throughput: up to 80 kbps
RS-232 Data Rates: 1200 bps to 115.2 kbps
Serial Interface: RS-232, DB9-F
Serial Protocols: AT Commands, PPP, SLIP, UDP/IP, TCP/IP
RF Antenna Connector: 50 Ohm SMA (female)
Input Current Range: 50 to 250 mA
Typical Current Drain (at 12 Vdc): 50 mA dormant (idle for 10 to 20 seconds),
120 mA transmit/receive
Input Voltage Range: 6 to 28 Vdc
Operating Temperature Range: -30° to +70°C
Operating Humidity Range: 5% to 95% RH non-condensing
Status LEDs: Power, Network, Signal, Activity
Dimensions: 3”W x 1”D x 4”L (7.6 x 2.5 x 10 cm)
Weight: <1 lb (<0.5 kg)
4. Configuration
4.1 Base Station Requirements for RavenXTV
PC running Campbell Scientifics’ LoggerNet or PC400 software, with access
to the internet.
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RavenXTV CDMA Sierra Wireless Cellular Modem
4.2 Datalogger Site Equipment
•Raven modem with power cable (included with modem).
•Datalogger—21X, CR510, CR10(X), CR23X, CR7, CR1000, CR5000,
CR3000, CR800.
•SC105 or SC932A Interface—connects the modem to the 21X, CR510,
CR10(X), CR7, or other dataloggers’ CS I/O port.
•The SC105 must be configured for use with the modem using the Device
Configuration Utility. Settings should be:
CS I/O Mode: SDC Address 7
RS-232 Mode: Modem
Baud Rate: 115.2K or 9600 baud depending on datalogger model
8 data bits, 1 stop bit, no parity
•PN 18663 Null Modem Cable—connects the modem to the CR23X,
CR3000, CR800, CR2XX, CR1000 or CR5000 RS-232 port.
If you have a black SC12 cable that is not Rev 1 or newer (as
indicated on cable), it is a CS I/O cable only and will not work
for RS-232. Connect the black SC12 cable between the
datalogger and the SC932A. Use a 9-pin serial cable or a blue
ribbon cable between the phone and the SC932A.
NOTE
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RavenXTV CDMA Sierra Wireless Cellular Modem
Wiring:
Red 12V (or
switched 12V)
Black G
White Not Used
PN 18663
PN 18663 Null Modem Cable—connects the modem to the CR23X, CR3000, CR800, CR2XX, CR1000
or CR5000 RS-232 port
(not compatible with the 21X, CR510, CR10X, or CR7 dataloggers).
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RavenXTV CDMA Sierra Wireless Cellular Modem
Wiring:
Red 12V (or
switched 12V)
Black G
White Not Used
10873 serial cable
provided with the SC105
SC105 Settings:
CS I/O Mode: SDC Address 7
RS-232 Mode: Modem
Baud Rate: 115.2K or 9600 baud depending on datalogger model
8 data bits, 1 stop bit, no parity
SC105 interface connects the modem to a datalogger’s CS I/O port;
recommended for dataloggers with the PakBus Operating System.
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RavenXTV CDMA Sierra Wireless Cellular Modem
Wiring:
Red 12V (or
switched 12V)
Black G
White Not Used
10873 serial cable
provided with the SC932A
SC932A interface connects the modem to the CS I/O port;
recommended for dataloggers with the Mixed-Array Operating System.
FIGURE 4.2-1. Modem Interface Options.
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RavenXTV CDMA Sierra Wireless Cellular Modem
•PN 13494 Raven Mounting Kit—includes mounting hardware for securing
the modem to below referenced environmental enclosure and a 9-pin male
to 9-pin female cable.
•Antenna—the following antennas are available from Campbell
Scientific. Contact a Campbell Scientific Applications Technician for
help in determining the best antenna for your application.
oThe 20679 is a dual-band, omnidirectional antenna for our
CDMA and GPRS digital-cellular modems. It covers both the
800-MHz band and the 1.9-GHz band. For the 800-MHz band,
the 20679 provides a 0-dBd gain. For the 1.9-GHz band, the
20679 provides a 3-dBd gain. This antenna is recommended for
locations where cellular coverage is strong.
The 20679 includes a mount/u-bolt assembly that allows the
antenna to be mounted to a mast, crossarm, or user-supplied pole
(outer diameter of up to 1.5" (3.8 cm)).
oThe 18285 1 dBd omnidirectional antenna. This antenna is dual
band, covering both the 800 MHz and 1.9 GHz bands, and is
strongly recommended where cellular coverage is strong. The
18285 includes a mount/u-bolt assembly for attaching the antenna
to a mast, post, or crossarm up to 1.5" (3.8 cm) in diameter.
oThe 14454 9dBd Yagi Antenna is a higher gain antenna that
should be "aimed" at the service provider's antenna. The 14454 is
a 800 MHz antenna and bracket/u-bolt assembly for attaching the
antenna to a mast or post. This antenna is recommended for
fringe areas that require a higher gain antenna.
oThe 21831 Half-Wave Dipole Whip Antenna is a lower gain
antenna used in transmitting short distances. It is an 800 MHz
cellular antenna that terminates in a SMA Male connector for
attachment to the modem. This antenna is intended for use inside
the enclosure. Please note that the backplate of the enclosure is a
grounded plane. If it is interposed between the antenna and the
cell tower, it may attenuate the strength of the transmission
signal. Simply turning the enclosure 90 to 180 degrees on its
mounting mast may solve weak transmission issues.
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RavenXTV CDMA Sierra Wireless Cellular Modem
PN 20679 Omni Directional Antenna
PN 18285 1 dBd Omni Directional Antenna
PN 14454 9dBd Directional Yagi Antenna
PN 21831 Half-Wave Dipole Whip Antenna
FIGURE 4.2-2. Antennas for Use with the Raven Modems
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RavenXTV CDMA Sierra Wireless Cellular Modem
•Power Supply (see power considerations).
•Environmental Enclosure— ENC 10/12, ENC 12/14, or ENC 16/18.
4.3 Power Considerations
•A power cable included with the modem connects to the datalogger's 12 V
or switched 12 V terminal. Connection to the switched 12 V terminal
allows the datalogger to switch power to the modem during scheduled
transmission intervals if desired. Connect the red lead wire to 12 V, and
the black lead to G (ground). The white wire lead has no function and can
be ignored.
•When using the switched 12 V terminal, the modem can typically be
powered with a BP12 battery, CH100 charger/regulator, and MSX10 solar
panel.
4.4 Automatic Provisioning (Activation)
It is recommended that the modem be provisioned and tested in
the office (assuming there is cellular coverage) rather than in the
field.
NOTE
One of the special features of your RavenXTV is the ability to activate itself
automatically. When you first power on the RavenXTV, it will check to see if
it has been activated with account data. If it finds that it has not yet been
activated, the RavenXTV will attempt to retrieve the account data from the
Verizon network using Over-the-Air Service Provisioning (OTASP).
You need to have an account with Verizon before you
attempt automatic activation. If you have not ordered an
account from Verizon for your RavenXTV, it will not
succeed at activating.
CAUTION
a. Attach the antenna to your RavenXTV.
b. Plug the RavenXTV into power.
c. While the LED lights cycle from the outside to the inside, the RavenXTV
is attempting to download its account information. The download process
may take one to two minutes to complete.
Do not move your RavenXTV while it is being
programmed.
CAUTION
d. When the Network lights illuminate, your RavenXTV has successfully
completed OTASP and is registered on the Verizon network.
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RavenXTV CDMA Sierra Wireless Cellular Modem
5. Program the RavenXTV Modem
Use the following software to program the modem for use with your
datalogger.
AceManager is used to configure settings in the modem and to load the
Campbell Scientific Raven CDMA template file. The AceManager utility is
available from Sierra Wireless’s website (www.sierrawireless.com/support).
The CD that ships with the modem also includes AceManager and Sierra
Wireless manuals.
Campbell Scientific’s “Raven CDMA Template 115200” file is for dataloggers
that support 115200 baud (e.g. CR1000), the “Raven CDMA Template 9600”
file is for dataloggers that support a maximum baud rate of 9600 (e.g. CR10X).
The template file configures the modem to be compatible with CSI dataloggers.
Template files are available from Campbell Scientific’s Website:
www.campbellsci.com/downloads.
Indicator Lights
When your RavenXTV is connected to power and an antenna, there is a
specific pattern to the lights to indicate its operation mode.
•Network—Indicates a successful connection to the cellular network with
an IP address given and a channel acquired.
•Signal—Light shows the strength of the signal and may be nearly solid
(strong signal) or flashing (weaker signal). A slow flash indicates a very
weak signal.
•Activity—Lights will flash as data is transferred to and from the PinPoint
modem on the remote network.
•Power—Indicates the power adapter is connected and there is power
getting to the RavenXTV.
•The Reset button (on the left side of the RavenXTV) has two functions.
If it is quickly depressed and released, the modem will simply power cycle
the internal hardware. If, however, the reset is depressed and held for
several seconds (count 10 slowly, and wait for the power light to go off
after the light pattern stops), the ALEOS configuration settings will return
to the factory defaults.
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RavenXTV CDMA Sierra Wireless Cellular Modem
Light Patterns
The LEDs on the front of the modem will respond in different patterns to
indicate modem states.
•Normal—Each LED, mentioned above, lit as applicable.
•Start up—The LEDs will cycle from left to right.
•PassThru mode—Network and Signal LEDs will blink in tandem. The
Activity LED will blink when transmitting or receiving data.
•SOS—The Network LED blinks.
•Configuration Reset—The LEDs will cycle left to right and then right to
left 4 times.
•Authentication Failure—The Network, Signal, and Activity LEDs blink
every 2 seconds.
•Data Retry—The Network, Signal, and Activity LEDs blink every 3
seconds.
5.1 Using AceManager to Configure the Modem
After the Raven has been provisioned, certain settings have to be changed for
the modem to be compatible with CSI dataloggers. The recommended way to
change the settings is to send a template file to the modem using the
AceManager utility.
The AceManager utility is on the CD that ships with the Raven modem, and is
also available from Sierra Wireless (http://www.sierrawireless.com/support).
To install AceManager from the Sierra Wireless CD, click on the
“AceManager” link under Modem Utilities and follow the prompts. Once the
application has been installed, it can be run from the Windows Start menu, or
from the icon on the desktop.
Campbell Scientific’s “Raven CDMA Template 115200” file is for dataloggers
that support 115200 baud (e.g. CR1000), the “Raven CDMA Template 9600”
file is for dataloggers that support a maximum baud rate of 9600 (e.g. CR10X).
The template file configures the modem to be compatible with CSI dataloggers.
Template files are available from Campbell Scientific’s Website:
www.campbellsci.com/downloads.
Connect the Raven to a COM port on the PC with a direct RS-232 cable. Also
connect the antenna, and 12V power.
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RavenXTV CDMA Sierra Wireless Cellular Modem
Run AceManager to get the following screen:
Click the Connect icon in the Configuration Panel to open the connection
options dialogue box. Select PPP, and the COM port the modem is connected
to. Do not change the Password (the default password is 12345). Click OK to
continue.
If the modem has been configured for “PPP” (see appendix B), then you may
have to check the “Use SOS Mode” box.
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RavenXTV CDMA Sierra Wireless Cellular Modem
Click the Load icon in the Configuration Panel. When prompted for a
template file name, select ravencdma_115200.xml or ravencdma_9600.xml file
(downloaded from the CSI website). The following screens show the settings
for the Miscellaneous and Serial settings after the template file has been
loaded.
Change “AT Verbose Mode” to “Numeric” for use with CR10(X), CR510,
and CR23X dataloggers.
Click the Write icon to save the changes made by the template file.
Click the Reset icon to restart the modem. The other ways to reset the modem
are by pressing the reset button on the front of the modem or removing the
power from the modem.
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RavenXTV CDMA Sierra Wireless Cellular Modem
Click the Disconnect icon to terminate communications with the modem.
Unless you Write the commands, the changes made in
New Value will not be sent to the modem. For some
commands unless you Reset the modem, the newly
written values will not take effect.
WARNING
5.2 Configuring the Raven for Dynamic IP
Dynamic IP addresses are granted only when a modem or other device is
connected and can change each time the modem or device reconnects to the
network.
IP Manager is a free service provided by Sierra Wireless for the Raven to
translate a dynamic IP address into a fully qualified domain name so it can be
contacted directly on the Internet. IP Manager translates a dynamic IP address
to a fully qualified domain name so you can contact your Raven by name as if
it had a static IP.
If the Raven is configured for Dynamic IP, when the Raven first connects to
the Internet, it sends an IP change notification to IP Manager. IP Manager will
acknowledge the change and update the DNS record. The changed IP address
will then be the address for the Raven’s configured name. Once the Raven’s IP
has been updated in IP Manager, it can be contacted via name.
AceManager is used to configure the Dynamic IP settings in your Raven so
that it will use IP Manager as described below.
Connect with modem using AceManager. Select the Dynamic IP group to
configure your modem to use IP Manager.
To configure your Sierra Wireless modem to be addressed by name, the
modem needs to have four elements configured.
Enter names in the New Value fields for MODEMNAME, DOMAIN,
IPMANAGER1, IPMANAGER2, and IPMGRUPDATE1.
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