Sierra Wireless AirCard 310U Instruction Manual

 







 

01  
02  
  
03 
  
04 
  The3GWatcherManagement
  Program
  Troubleshooting
  FrequentlyAskedQuestions
  RemovingtheAirCard®310U









05 
  
  Interference
  MedicalAdvice
  Areawithinammables
  andexplosives
  TrafcSecurity
  Safetyofchildren
  EnvironmentProtection
  WEEECompliance
  CareandMaintenance
  EmergencyCall
  SpecicAbsorptionRate
  (SAR)
  BodyWornOperation
  RegulatoryInformation

 
TheOptusMobileBroadbandAirCard®310U
USBModemhasbeencustomisedforbusiness
customers.Toensurethetroublefreeinstallation
ofyournewmodem,pleasefollowtheinstructions
inthisQuickStartGuide.




 Werecommendyoureadthemanualbeforeusingthe
  AirCard310U.
 YoumustreadtheImportantSafetyInformationin
  Section05.




 


 1xAirCard310U
 1xConnectionManagerInstallationMiniCD
 ThisQuickStartGuide
 1xUSBextensioncable
 1xLaptopclip
 1xLanyard
 1xExternalantenna
YoucanpurchasethefollowingaccessoryforyourUSB
modem:
 microSD™card—forexternaldatastorage
  (soldseparately)
YoucanuseyourUSBmodemwiththefollowingoperating
systems:
 Windows®7,WindowsVista®,Windows®XP
 Windows32&64‑biteditionsaresupported
 MacOS®X10.4.11andhigher

 
➊
➋
 HoldstheUSIM/SIMcard.
➌
HoldsthemicroSDcard
 (soldseparately).
➍
Indicatesthestatusofthe
AirCard310U.

 OFF:oneofthefollowing
 states:
‑ Themodemisnotinserted
 inthecomputer.
‑ Thecomputerisofforin
 “suspendandresume”
 mode.
‑ Themodemradiohasbeen
 turnedoffusing3G
 Watcheroranother
 connectionclient.
 SolidBlue:Thepoweris
 on,themodemisworking.
 BlinkingBlue:The
 rmwareisbeingupdated.
 Donotremovethemodem
 fromthecomputer.




➊
➍
➎
➋
➌

 
 BlinkingAmber:The
 modemissearchingfor
 service(initialising).
 SolidAmber:Modemerror
 —eitherthemodemis
 havingaproblem
 initialising(searchingfor
 service)orisofine
 becauseofafailure.
➍(continued)
Indicatesthestatusofthe
AirCard310U.

 OFF:Themodemisunable
 todetect2Gor3Gservice.
 BlinkingAmber:The
 modemhasdetectedthe
 Optus2Gnetwork(GPRS)
 andisreadytoconnect.
 SolidAmber:Themodem
 isconnectedtotheOptus
 2Gnetworkandisableto
 sendandreceivedata.
 BlinkingBlue:Themodem
 hasdetectedanOptus3G
 network(UMTS,HSPA)and
 isreadytoconnect.
 SolidBlue:Themodemis
 connectedtotheOptus3G
 networkandcansendand
 receivedata.
➎
 
Enablestheattachmentofan
externalantenna(supplied).
 Connecttheexternal
 antennatotheAirCard
 310Uonlyifattemptingto
 connectinalowsignal
 strengtharea. 
 Performancemaybe
 improvedbyconnecting
 theexternalantenna
 suppliedtotheAirCard
 310Umodem.
TheAirCard310Uisatri‑band
2100/1900/900MHznetwork‑capable
deviceandiscertiedforuseonthe
OptusDualBandNetwork.TheOptus
DualBandNetwork,referstoour
2100MHz/900MHzNetwork.Wireless
devicesthatsupportthe2100MHzand
900MHzbandscanprovideaccessto
Optus3GservicesintheOptusdual
bandcoveragearea.Forfullcoverage
information,gotowww.optus.com.au/
coverage.

 



 StandardUSBinterface
 Windows®7,WindowsVista®,Windows®XP
 Windows32&64‑biteditionsaresupported
 MacOS®X10.4.11andhigher
 ThehardwareofyourPCmustmeetorexceedthe
  recommendedsystemrequirementsfortheinstalled
  versionofOS
 Displayresolution:800×600orabove

 microSDcardisanoptionalaccessory.Thecardisnot
  providedandmustbepurchasedseparately.
 DonotremovetheUSIM/SIMcardandthemicroSD
  whentheyarebeingused.Removingthecardsduring
  anoperationmaydamagethecardsaswellasthe
  device,anddatastoredonthecardsmaybecorrupted.

 




TheAirCard310UmodemsuppliedhasTRU‑Installdisabled.The
followingstepsshouldbefollowedtoset‑uptheAirCard310U3G
WatcherManagementProgram.Ifanoldversionofthe3GWatcher
ManagementProgramisinstalleditshouldberemovedpriortothe
installationofnewsoftware.


1. Tocommencethe3GWatcherconnectionmanagersoftware
 installationprocess,inserttheminiCDintheCD‑ROMdrive*,
 opentheminiCDanddouble‑clicktheinstallerpackage.
 Oncetheinstallationiscomplete,restartyourcomputerwhen
 prompted.


 
*:DonotinserttheminiCDifyourcomputerhasa
slot‑loadingCDdrive(suchasaMacBook).UsetheminiCDonlyifyou
haveatray‑loadingCDdrive.Ifyourcomputerhasaslot‑loadingCD
drive,pleasedownloadthe“3GWatcher”managementprogramfrom
theSierraWirelesssupportwebpage(www.sierrawireless.com/
support/.UndertheCarriersdrop‑downmenuonthispage,select
“Optus”).
2. RemovethecapfromtheendofthemodemandinserttheSIMcard
 asshownintheillustration.
3. InsertthemodemintotheUSBslot.

 
4. 3GWatcherlaunchesafteryouinsertthemodem.Themodem
 beginssearchingforanetwork.Whenthemodemndsanetwork,
 theConnectbuttoninWatcherbecomesavailable.
5. ClicktoconnecttotheOptusDualBandNetwork.

ToconnecttotheOptusDualBandNetworkusingWindows7Mobile
Broadband:
1. Rightclickthesignalstrengthiconinthesystemtray.TheMobile
 Broadbandconnectionwindowopens.
2.ClickandselecttheOptusDualBandNetwork.
FeaturessuchasSMSareonlyavailablebyusingWatcher.
 *ThisproducthaspassedMicrosoft‑designedtestsforahigh
 standardofperformance,reliability,andcompatibilitywith
 Windows7.
TodisconnecttotheOptusDualBandNetworkusingWindows7
MobileBroadband:
1. Rightclickthesignalstrengthiconinthesystemtray.
2.Click

1. Afterinstallingthesoftwareandrestartingyourcomputer,insert
 themodem.
2. Goto.The“New 
 portdetected”windowopensontopoftheNetworkwindow.
3.Click.
4.Clickandthenclosethewindow.

 

1. Afterinstallingthesoftwareandrestartingyourcomputer,insert
 themodem.
2.Whenyourcomputerdetectsthemodem,themessage“New 
 networkinterfaceshavebeendetected”appears.
3. Clickthe...button.
4. IntheNetworkwindow,click.
Youwillneedtocongurethecorrectprole.In,clickthe
tab,thenselectyoursubscriptiontypefromthe
list.SelecttheDefaultProlethatmatchesyourOptusMobile
Broadbandsubscription.Click.Themodemisreadytouse.

Foradditionalinformationaboutyourmodem,refertotheUser
Guide.You’llnditin>>
.
ToaccesstheHelpsysteminWatcher,select>
.
Oncethesoftwareissuccessfullyinstalled,theUserGuideis
availablefromtheStartmenu:
ForWindowsXP:>>.
ForWindowsVistaorWindows7:>>
 .

 



Yes,WatcherisbackwardscompatiblewithallSierraWirelessUSB
andExpressCardmodems.
Itisnotcompatiblewithnon‑SierraWirelessproducts.Youcanset3G
Watchertoautomaticallycheckforupdates.Formoreinformation,
seethe3GWatcherHelp(select>).

Iftheorientationofyourcomputer’sUSBslotorthethicknessofyour
computeraresuchthatpressureisappliedtotheendorsideofthe
modem,youmaydamagethemodemoryourcomputer.Insuchcases,
donotinsertthemodemdirectlyintoyourcomputer’sUSBslot.Use
theUSBextensioncableinstead.

Inlowsignalstrengthareasperformancemaybeimprovedby
connectingtheexternalantennasuppliedtotheAirCard310Umodem.
Onlyconnecttheexternalantennasuppliedifconnectinginlowsignal
strengthareas.

 BeforeremovingtheAirCard310U,exitthe3GWatcher.
1. Double‑clickinthesystemtray.TheUnplugorEject
 Hardwareinterfaceisdisplayed.
2. SelectthehardwarerelatedtotheAirCard310Uandclick
 .
3. Whentheprompt“”is
 displayed,removetheAirCard310U.

 




Donotuseyourwireless
deviceifusingthedeviceis
prohibitedorwhenitmay
causedangerorinterference
withelectricdevices.

 Onlyuseyourwireless
 deviceinaccordancewith
 therulesandregulations
 setforthbyhospitalsand
 healthcarefacilities.
 Somewirelessdevices
 mayaffectthe
 performanceofhearing
 aids.Forsuchproblems,
 consultyourservice
 provider.
 Ifyouareusingan
 electronicmedical
 device,consultthedoctor
 ordevicemanufacturerto
 conrmwhetherthe
 radiowaveaffectsthe
 operationofthis
 device.



Topreventexplosionsand
resinareasthatarestored
withinammableand
explosivedevices,donotuse
yourwirelessdeviceand
observetherules.

 
Areasstoredwith
inammablesandexplosives
includebutarenotlimitedto
thefollowing:
 Petrolstation.
 Fueldepot,(suchasthe
 bunkbelowthedeckofa
 ship).
 Container/Vehiclefor
 storingortransporting
 fuelsorchemical
 products.
 Areawheretheair
 containschemical
 substancesandparticles,
 (suchasgranule,dust,or
 metalpowder).
 Areaindicatedwiththe
 “Explosives”sign.
 Areaindicatedwiththe
 “Poweroffbi‑direction
 wirelessequipment”sign.
 Areawhereyouare
 generallysuggested
 tostoptheengineofa
 vehicle.

 Observelocallawsand
 regulationswhileusing
 thewirelessdevice.To
 preventaccidents,donot
 useyourwirelessdevice
 whiledriving.
 RFsignalsmayaffect
 electronicsystemsof
 motorvehicles.Formore
 information,consultthe
 vehiclemanufacturer.
 Inamotorvehicle,donot
 placethewirelessdevice
 intheairbagdeployment
 area.Thewirelessdevice
 mayhurtyouowingtothe
 strongforcewhentheair
 baginates.
 Observetherulesand
 regulationsofairline
 companies.When
 boarding,switchoffyour
 wirelessdevice.The
 radiosignalofthe
 wirelessdevicemay

 
 interferewiththeplane
 controlsignals.

Donotallowchildrentouse
thewirelessdevicewithout
guidance.Smallandsharp
componentsofthewireless
devicemaycausedangerto
childrenorcausesuffocation
ifchildrenswallowthe
components.


Observethelocal
regulationsregardingthe
disposalofyourpackaging
materials,usedwireless
deviceandaccessories,and
promotetheirrecycling.

Thewirelessdevicecomplies
withtheessential
requirementsandother
relevantprovisionsofthe
WasteElectricaland
ElectronicEquipment
Directive2002/96/EC(WEEE
Directive).


Itisnormalforyourwireless
devicetoheatwhenyouuse
orchargeit.Tomaintainyour
wirelessdevice:
 Useyourwirelessdevice
 andaccessorieswithcare
 andinaclean
 environment.Keepthe
 wirelessdevicefromre
 oralitcigarette.
 Protectyourwireless
 deviceandaccessories
 fromwaterandvaporand
 keepthemdry.
 Donotdrop,throworbend
 yourwirelessdevice.
 Cleanyourwireless
 devicewithasoft,

 
 antistaticcloth.Donot
 useanychemicalagents
 (suchasalcoholand
 benzene),chemical
 detergent,orpowder.
 Donotleaveyourwireless
 deviceandaccessoriesin
 aplacewitha
 considerablyloworhigh
 temperature.
 Useonlyaccessoriesof
 thewirelessdevice
 approvedbythe
 manufacture.
 Contacttheauthorised
 servicecenterforany
 abnormityofthewireless
 deviceoraccessories.
 Ifdismantled,the
 wirelessdeviceand
 accessoriesarenot 
 coveredbythewarranty.

Thiswirelessdevice
functionsthroughreceiving
andtransmittingradio
signals.Therefore,the
connectioncannotbe
guaranteedinallconditions.
Inanemergency,youshould
notrelysolelyonthe
wirelessdeviceforessential
communications.


Yourwirelessdeviceisa
radiotransmitterand
receiver.Itisdesignednotto
exceedthelimitsfor
exposuretoradiowaves
recommendedby
internationalguidelines.
Theseguidelineswere
developedbythe
independentscientic
organisationICNIRPand
includesafetymargins

 
designedtoassurethe
protectionofallpersons,
regardlessofageandhealth.

Importantsafetyinformation
regardingradiofrequency
radiation(RF)exposure.
Toensurecompliancewith
RFexposureguidelinesthe
devicemustbeusedwitha
minimumof1.5cm
separationfromthebody.
Failuretoobservethese
instructionscouldresultin
yourRFexposureexceeding
therelevantguidelinelimits.


Thefollowingapprovalsand
noticesapplyinspecic
regionsasnoted.

Thewirelessdeviceis
approvedforusageinthe
memberstatesoftheEU.The
wirelessdeviceisin
compliancewiththe
essentialrequirementsand
otherrelevantprovisionsof
theRadioand
Telecommunications
TerminalEquipmentDirective
1999/5/EC(R&TTEDirective).

Thisdevicecomplieswiththe
applicableAustralian
CommunicationsandMedia
Authority(ACMA)regulations
andisafxedwiththeA‑tick
mark.

 

 
OptusMobileBroadbandAirCard310UUSBModemispartofa
rangeofintegratedbusinesssolutionsprovidedbyOptus.
AsacorporateadministratoryoucancontactOptuson
orif
youhaveanyquestionsonOptusMobileBroadband.
IfyourstaffhavehandsetrelatedquestionsaboutOptus
MobileBroadbandtheyshouldcallforassistance.
TheAirCard®isa(registered)trademarkofSierraWireless,
Inc.Othertrademarksarethepropertyoftherespective
owners.©2010SierraWireless.


SingTelOptusPtyLimitedABN90052833208tradingasOptusCommunications,
1LyonparkRoad,MacquarieParkNSW2113,Australia.Optus,theOptuslogo,
OptusEvolveand‘yes’aretrademarksofSingTelOptusPtyLimited.Optus
Communications’servicesareprovidedbyOptusNetworksPtyLimited
ABN92008570330andOptusMobilePtyLimitedABN65054365696.
 