Sierra Wireless AirCard 580 WAN User manual

AirCard® 580 Wireless WAN
Modem
Installation Guide
2130536
Rev 2

Preface
Rev 2 Mar.11 1
Important Notice Duetothenatureofwirelesscommunications,transmission
andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(i.e.,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessmodemareusedin
anormalmannerwithawell‐constructednetwork,theSierra
Wirelessmodemshouldnotbeusedinsituationswherefailure
totransmitorreceivedatacouldresultindamageofanykind
totheuseroranyotherparty,includingbutnotlimitedto
personalinjury,death,orlossofproperty.SierraWireless
acceptsnoresponsibilityfordamagesofanykindresulting
fromdelaysorerrorsindatatransmittedorreceivedusingthe
SierraWirelessmodem,orforfailureoftheSierraWireless
modemtotransmitorreceivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessmodeminareaswhere
blastingisinprogress,whereexplosiveatmospheresmaybe
present,nearmedicalequipment,nearlifesupportequipment,
oranyequipmentwhichmaybesusceptibletoanyformof
radiointerference.Insuchareas,theSierraWirelessmodem
MUSTBEPOWEREDOFF.TheSierraWirelessmodemcan
transmitsignalsthatcouldinterferewiththisequipment.
DonotoperatetheSierraWirelessmodeminanyaircraft,
whethertheaircraftisonthegroundorinflight.Inaircraft,the
SierraWirelessmodemMUSTBEPOWEREDOFF.When
operating,theSierraWirelessmodemcantransmitsignalsthat
couldinterferewithvariousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. The Sierra Wireless
modem may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessmodemwhileincontrolofavehicle.Doingso
willdetractfromthedriveroroperatorʹscontrolandoperation
ofthatvehicle.Insomestatesandprovinces,operatingsuch
communicationsdeviceswhileincontrolofavehicleisan
offence.
Limitation of
Liability
Theinformationinthismanualissubjecttochangewithout
noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

AirCard® 580 Wireless WAN Modem - Installation Guide
22130536
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingtheforegoing,innoeventshallSierra
Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythepurchaserforthe
SierraWirelessproduct.
Patents Thisproductmaycontaintechnologydevelopedbyorfor
SierraWirelessInc.
Thisproductincludestechnologylicensedfrom
QUALCOMM®3G.
ThisproductismanufacturedorsoldbySierraWirelessInc.or
itsaffiliatesunderoneormorepatentslicensedfromInter‐
DigitalGroup.
Copyright ©2011SierraWireless.Allrightsreserved.

Preface
Rev 2 Mar.11 3
Trademarks AirCardand“HeartoftheWirelessMachine”areregistered
trademarksofSierraWireless.
SierraWireless,theSierraWirelesslogo,theredwavedesign,
thered‐tippedantenna,andWatcheraretrademarksofSierra
Wireless.
Windows®isaregisteredtrademarkofMicrosoftCorporation.
QUALCOMM®isaregisteredtrademarkofQUALCOMM
Incorporated.
InstallShield®isaregisteredtrademarkandservicemarkof
InstallShieldCorporation.
Othertrademarksarethepropertyoftherespectiveowners.
Comments
Yourcommentsandsuggestionsonimprovingthisdocumen‐
tationarewelcomeandappreciated.Pleasee‐mailyour
feedback,notingdocument2130536Rev2,to
[e-mail].Thankyou.
Consultourwebsiteforup‐to‐dateproductdescriptions,
documentation,applicationnotes,firmwareupgrades,trouble‐
shootingtips,andpressreleases:
www.sierrawireless.com
Sales Desk: Phone: [phone]
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [email protected]
Post: Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: [phone]
Web: www.sierrawireless.com

AirCard® 580 Wireless WAN Modem - Installation Guide
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Rev 2 Mar.11 5
Table of Contents
Introducing the AirCard® 580 Wireless WAN Modem . . . . . . . . . . . . . . . . . . . .7
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Wireless WAN modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Additional AirCard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The AirCard 580 wireless WAN modem . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The AirCard drivers and enabling software . . . . . . . . . . . . . . . . . . . . . . . . 10
A CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
The AirCard 580 software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
AirCard software installation procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Card insertion and removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Inserting the AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Removing the AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

AirCard® 580 Wireless WAN Modem - Installation Guide
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Automated activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Care and Maintenance of Your AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Starting and closing Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Components of the Watcher window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Window controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Docking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Always On Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Interpreting icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connection Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Call Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Indicator area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Minimized Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 33
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Rev 2 Mar.11 7
1
1: Introducing the AirCard® 580
Wireless WAN Modem
•Welcome
•Feature summary
•Package contents Welcome
Note: Do not insert the AirCard
into your PC Card slot prior to
installing the software. It is
important to install the software
and driver in the correct order.
For detailed procedures, see
page 15.
TheSierraWirelessAirCard 580wirelessWANmodemisa
dual‐bandwirelessPC CardforcellularandNorthAmerican
PCSnetworks.Itenhancesthefunctionalityofyourmobile
computingdevicebyaddingwirelessdataand2‐way
messaging.
Thiscardallowsyoutodothefollowing(subjecttofeature
availability),withoutusingawirelinephoneornetwork:
•ConnecttotheInternet,VPNandcorporatenetworks
•Sendandreceivee‐mail
•SendandreceiveSMSmessages
ThesoftwareprovidedwiththeAirCardalsoallowsyouto
manageandmonitorconnectionswithaWiFinetwork
adapter.
Note: You can view this guide online or print it to keep on hand. If
you're viewing it online, simply click a topic in the Table of Contents, or
a page number in the Index, or any page reference or section
reference. (Most text that is blue is a clickable link.) The PDF
automatically displays the appropriate page.
Feature summary
Note: For step-by-step instruc-
tions to access features of the
AirCard, consult the online help
available with Watcher™
(page 31).
TheAirCardisdesignedtoprovideawiderangeofcapabil‐
itiesusingCDMAnetworktechnology.Implementationof
thesefeaturesdependsontheparticularserviceproviderand
accountfeaturesyouhavechosen.
Somefeaturesdescribedinthismanualmaynotbesupported
byyourserviceproviderormaynotbeavailablewithyour
networkaccount.Fordetailsoftheservicesandaccounts
available,contactyourserviceprovider.

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Wireless WAN modem
Onceinstalledandconfigured,theAirCardcanconnecttothe
CDMAnetworkautomatically.YoujustinserttheAirCard,
allowWatchertoautolaunchandauthenticateyouraccounton
thenetwork,thenlaunchyourInternetbrowser—you’re
online!
Asamodem,theAirCardalsoallowsyoutodialupanyother
modem(suchasacorporateserver).
CDMA 3G services
TheAirCardoperatesoveratypeofwirelessnetworkcalled
CDMA (CodeDivisionMultipleAccess).
CDMA 3Gtechnologyprovidesavarietyofconnectivity
features,dependingonyourserviceproviderandaccount:
•1x‐EVDOsupportsInternetconnectionswithdataratesup
to2.4 Mbps(downlinkfromthenetwork)and153.6 kbps
(uplinktothenetwork).Averagedataratesareroughly
700 kbps(downlinkfromthenetwork)and153.6 kbps
(uplinktothenetwork).Actualspeeddependsonthe
networkconditions.
•1XsupportsInternetconnectionswithdataratesupto
153.6 kbps(downlinkfromthenetwork)and76.8 kbps
(uplinktothenetwork).Actualspeeddependsonthe
networkconditions.
Oncetheconnectionisestablished,youcanopenyourbrowser
andconnecttoanywebsitethatisaccessiblethroughthe
Internet,oraccessotherInternetservices(suchase‐mail).
Theconnectionis“active”whendatatransmissionis
occurring.Ifdatatransmissionstopsforaperiodoftime
(determinedbythenetwork),theconnectionbecomes
“dormant”;seepage 29.
•Circuitswitched(dial‐up)data,usingtheearlierCDMA
IS‐95specification,supportsdataconnectionstoanydial‐
inserviceatratesupto14.4 kbps.
•QNC (QuickNetConnect),providesasimplifiedwayto
dialintoanInternetconnection(usingcircuitswitched
data)where3G(1xEV‐DOor1X)high‐speedpacket
serviceisnotavailable.
•SMS (ShortMessageService),allowsyoutosendand
receiveshorttextmessagesusingtheAirCard.

Introducing the AirCard® 580 Wireless WAN Modem
Rev 2 Mar.11 9
Additional AirCard features
BeyondthefeaturesoftheCDMAnetwork,theAirCard
providesadditionalsoftwarefeatures:
•PINsecuritycodetoprotectyourAirCardandaccount
fromunauthorizeduse.
•AnActivationWizard(page 19)toassistwithconfiguring
yourCDMAaccount.
•Soundoptionstocustomizeringtonesforincomingcalls,
SMSmessages.
•ACallLogtotrackincoming,outgoing,missedcallsand
determinetheamountofdatatransferred.
•AbilitytomanageandmonitorconnectionswithaWiFi
networkadapter.
Package contents
YourAirCardpackagecontainsthefollowingcomponents:
•AirCard 580wirelessWANmodemwithantenna
•InstallationCDcontainingtheAirCardsoftwareandthis
installationandtroubleshootingguide
•QuickStartGuide
•WarrantyCard
System components
YourAirCard 580wirelessWANmodemisjustonepartofa
systemdesignedtoprovideyouwithawiderangeofcommu‐
nicationfeatures.Everycomponentofthesystemisneededto
enablethesecapabilities.
Your host computing device
YournotebookhoststheAirCardhardwareandrunsthe
communicationsoftware:yourwebbrowserore‐mailappli‐
cation,andWatcher—theAirCardenablingsoftware.
Youmayalsohaveothersoftwareonyourcomputerthatcan
beusedwirelesslywiththeAirCard,suchas:filetransfer
applications(FTP),chatorinstantmessaging,aVPN (Virtual
PrivateNetwork)client,clientsoftwareforacorporateserver
application.

AirCard® 580 Wireless WAN Modem - Installation Guide
10 2130536
The AirCard 580 wireless WAN modem
Alongwiththeantenna,thisequipsyourcomputerwitha
radiomodem.
TheAirCardfitsintoastandardType IIPC Cardslotavailable
onmostnotebookPCs.
EveryCDMAnetworkoperatesononeofthreeradio
frequencybands.Asadual‐bandproduct,theAirCard
operatesontwoofthesebands(seepage 33),providingawide
coveragearea.
The AirCard drivers and enabling
software
Requiredtocontrol,monitor,andmanageyourwireless
connections,thisincludestheWatcherapplication,andthe
NetworkAdapterManagerforselectingyournetwork
connectioncard.
TheAirCardcomeswithaCDcontainingthissoftware:
•WatcherapplicationthatyouusetomanagetheAirCard
andmonitoryourconnections.Forstep‐by‐stepinstruc‐
tionstoaccessfeaturesofWatcher,usetheapplication’s
onlinehelp.
•NetworkAdapterManagerapplicationthatallowsyouto
switchbetweentheAirCardandnetworkcards.This
applicationalsohandlestheautolaunchofWatcherwhen
youinserttheAirCard.
•ThedevicedriversoftwarethatenablestheAirCardto
workwithyourcomputer’soperatingsystem.
Thedriverandapplicationsoftwaremustbeinstalledbefore
youinserttheAirCardforthefirsttime.Detailedinstructions
areprovidedinthefollowingchapters.
A CDMA service provider account
CompaniesthatoperateCDMAnetworksandprovideaccess
tothesenetworksarecalledserviceproviders.Tousethe
AirCard,youmusthaveanaccountwithaCDMAservice
provider.

Introducing the AirCard® 580 Wireless WAN Modem
Rev 2 Mar.11 11
Note: You can use the Lock
Code feature to prevent others
from using your account should
your AirCard be stolen. For infor-
mation on this feature, see the
online help.
Eachserviceproviderhasitsownpricingoptions.Theremay
beflatrateaccounts,whichprovideyouamaximumnumber
ofminutesofnetworkusageforafixedmonthlyfee.There
maybeaccountsforwhichyouarechargedfornetworkusage
bytheminuteorbytheamountofdatatransmitted.
Youraccountmayincludeavarietyofotherservicessuchas
SMSmessaging.
EachAirCardhasbeenprovisionedatthefactoryforusewith
aparticularserviceprovider.ThissetstheAirCardtouse
particularradiochannelsandenablesservicesspecificforthat
provider.
Theprocessofsettingupyouraccountiscalledactivation.
Activationinvolvesactionbytheserviceproviderandconfigu‐
rationoftheAirCard.
Theproceduretoconfigure(activate)yourAirCardiscovered
in“Activation”onpage 19.
The CDMA wireless network
Note: More information about
CDMA networks is available on
the CDMA Development Group
web site, www.cdg.org .
Thisistheworldwideinfrastructureprovidingtheradio
coveragethatallowsyoutostayconnected.Madeupofradio
towersandavarietyofnetworkswitches,routers,andservers,
thenetworkisaninterconnectionofmanyserviceproviders.
Note: Most service providers
have coverage maps on their
web sites.
ThereareCDMAnetworksthatoperateinthefrequencybands
supportedbytheAirCardthroughoutNorthAmericaand
partsofLatinAmerica,Asia,NewZealand,andAustralia.
However,eachserviceprovideroperatesanetworkthatcovers
alimitedgeographicalareawithintheoverallCDMAcoverage
area.
Note: The fee for service is
usually higher when you are
roaming (connecting to a
network other than the one
belonging to your service
provider).
Mostserviceprovidershave“roaming”agreementswithother
serviceproviders,sothattheycanofferserviceoutsideofthe
coverageareaoftheirownnetworks.Forexample,assuming
youliveinVancouverandtravelfrequentlytoSeattle,youcan
obtainanaccountwithaVancouverserviceproviderthathasa
roamingagreementwithaserviceproviderinSeattle.You
wouldthenhavelocalserviceinVancouver,androaming
serviceinSeattle.

AirCard® 580 Wireless WAN Modem - Installation Guide
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Rev 2 Mar.11 13
2
2: Getting Started
•The AirCard 580
software
•Account activation and
configuration BeforeyoucanbeginusingtheAirCard,youmust:
1. InstalltheAirCardenablingsoftwareanddriver.
2. ActivateanaccountandconfiguretheAirCardtouseyour
account(unlesstheAirCardhasbeenpre‐activated).
Thissectionprovidesanoverviewofthisprocess.
The AirCard 580 software
TheAirCardcomeswiththissoftware:
•WatcherapplicationthatyouusetomanagetheAirCard
andmonitoryourconnections
•NetworkAdapterManagerapplicationthatallowsyouto
switchbetweentheAirCardandnetworkcards
•Thedriversoftwarethatprovidestheinterfacebetween
theAirCardandyourWindowsoperatingsystem
TheWatchersoftware(andtheNetworkAdapterManager)
mustbeinstalledbeforeyouinserttheAirCardforthefirst
time.Detailedinstructionsareprovidedin“Installation”on
page 15.
Account activation and
configuration
TousetheAirCard,youmusthaveanaccountwithaCDMA
serviceprovider.Theprocessofsettingupanaccountiscalled
activation.
IfyoupurchasedtheAirCarddirectlyfromaserviceprovider,
youmayalreadyhaveanaccount;yourAirCardmaybepre‐
activated.
Otherwise,runWatcherandtheActivationWizard,which
guidesyouthroughtheactivationandconfigurationprocess.
(Dependingonyourconfiguration,WatcherandtheActivation
Wizardmaystartautomatically.)

AirCard® 580 Wireless WAN Modem - Installation Guide
14 2130536
ConfiguringtheAirCardinvolvessettingthephonenumber
assignedbyyourserviceproviderandmayinvolveentering
othernetworkparametersandsettingssuchasausername
andpasswordtoaccessservices.
Yourserviceproviderneedstoknow:
•Thebillinginformationtousetocollectpaymentforyour
networkusage.
•TheESN (ElectronicSerialNumber)assignedtoyour
modemduringthemanufacturingprocess.(TheESNis
printedonalabelontheAirCardandcanbedisplayedin
Watcher.)Thisnumberisusedtohelpauthenticateyour
accountwhenyouconnectforservice.
Yourequirefromyourserviceprovider:
•Anactivationcodethatgivesyouaccesstoconfigurethe
account.
•AphonenumberforyourAirCard.
•Additionalinformationspecifictoyourserviceprovider
suchas:
·AuserID(username)andpasswordtoauthenticate
yournetworkconnection.
·ASID(SystemIDentifier)thatidentifiesyourhome
networkareaandisusedtogetherwithyourphone
numbertodetermineifyouare“home”or“roaming”.

Rev 2 Mar.11 15
3
3: Installation
•System requirements
•Installation
•Inserting the AirCard
•Removing the AirCard Thischapterguidesyouthroughthestepsnecessarytoinstall
theAirCardonanotebookPC.
Note: Do not insert the AirCard into your PC Card slot before
installing the software.
Thebasicstepsare:
1. InserttheAirCard 580installationCDintoyourCD‐ROM
driveandinstallWatcherandtheNetworkAdapterMan‐
ager.
2. InserttheAirCardintothePC Cardslot (page 18)toinstall
theAirCarddrivers.
3. IftheAirCardhasnotbeenpre‐activated,usethe
ActivationWizardtoconfiguretheAirCard(asdescribed
in“Activation”onpage 19).
Beforeyoubegintheinstallationprocess,ensureyourPCis
runningasupportedoperatingsystemandmeetsthe
hardwarerequirementsdescribedbelow.
System requirements
TheAirCardissupportedonnotebookPCsrunning:
•Windows98SE
•WindowsMe
•Windows2000withServicePack1orlater(ServicePack4
isrecommended)
•Windows XP(HomeandProfessionalversions)
Subjecttofeatureavailability,theAirCardsoftwaresupports
Outlookintegration,allowingyoutoreadandsendSMS
messagesfromOutlook.TouseOutlookintegration,you
require:
•Windows2000orXP,and
•Outlook2000ornewer(OutlookExpressisnot
supported).
OnWindows2000andXP,theAirCardsoftwarealsoallows
youtomonitorconnectionswithaWiFinetworkadapter.

AirCard® 580 Wireless WAN Modem - Installation Guide
16 2130536
ToinstalltheAirCard,yourequirethesesystemresources:
AirCard software installation
procedures
ToinstallWatcher,theNetworkAdapterManager,andthe
AirCarddriver:
Note: Users of Windows 2000
must be logged in with adminis-
trative privileges to install the
AirCard software. Users of
Windows XP may require admin-
istrative privileges, depending on
the XP installation.
1. IftheinstallationCDisnotalreadyinyourCD‐ROM
drive,insertit.TheCDshouldautostartanddisplaya
menu.
IftheCDdoesnotautostart,selectStart > Runandenter
d:\launch.exewheredisthedriveletterofyourCD‐ROM
drive.
2. FromtheCDstartupwindow,selectnotebook installation
andthennotebook software installationtolaunchthe
InstallShield®Wizard.
3. IftheOpen With...windowappears,canceltheinstallation
(yourcomputerismissingsomefilesrequiredforthe
installation).SearchforInstmsia.exe(ifyou’rerunning
Windows98orMe)orInstmsiw.exe(ifyou’rerunning
Windows2000)amongthedownloadsat
www.microsoft.com.Installthefileonyourcomputer,
thenreruntheAirCardsoftwareinstallation.
4. IftheIkernel Application Errorwindowappears:
a)Canceltheinstallation.
b)Downloadthefile:
http://support.installshield.com/kb/files/Q108312/
ikernelupdate.exe.
c)Installthefileonyourcomputer,thenrerunthesoftware
installation.
Table 3-1: System resource requirements
Card Slots 1 Type II PCMCIA (PC Card) Slot
Communications Ports 1 Available
Disk Drive CD-ROM (for installation only)
I/O Resources 1 IRQ, 40 bytes I/O Space
Memory 10 MB
Disk Space 2MB

Installation
Rev 2 Mar.11 17
5. UsetheNextandBackbuttonstonavigatethroughthe
wizardnotingthefollowing:
·Toproceedwiththeinstallation,youmustclickI accept
the terms in the license agreement toindicateyouraccep‐
tanceofthetermsofthelicenseagreement.
·UsethedefaultsettingsfortheDestination Folderunless
youhavespecialrequirementsandanadvancedunder‐
standingofPCconfiguration.(TheDestinationFolder
dictateswherethesoftwareisinstalled.)
6. IfyouarerunningWindows XP,awindowindicatesthat
thedriverfileswillbecopiedtoyournotebook.ClickOK
andclickContinue AnywayontheSoftwareInstallation
windowifitappears.Thewindowmayappearmorethan
once.
Note: Do not forcefully insert the
AirCard. This may damage
connector pins. For instructions
on removing the AirCard, see
page 18.
7. WhenyouarepromptedtoinserttheAirCard,clickOK.
InserttheAirCardintoyourPC Cardslot (referto
page 18).
Note: For Windows 98 and Me users: If your computer has a built-in
network adapter, your computer may appear to have stopped
responding during the card detection process. The operating system
is resolving resource issues related to your built-in adapter and the
AirCard. Do not abort the installation process. Allow several
minutes for the process to complete.
8. Whenyouarenotifiedthattheinstallationiscomplete,
clickOK.
9. IfyouroperatingsystemisWindows 98orMe,restart
yourPCfromtheStartmenu.
Note: Windows 98 and Me users: If your computer has a built-in
network adapter, another long delay occurs the first time the AirCard
is inserted after this restart. Subsequent insertions of the card will not
experience this delay.
Oncompletionofthisstep,Watcher,theNetworkAdapter
Manager,andtheAirCarddriverareinstalled.
ProceedtoconfiguretheAirCardtouseyouraccount(ifitwas
notpre‐activated).See“Activation”onpage 19.

AirCard® 580 Wireless WAN Modem - Installation Guide
18 2130536
Card insertion and removal
Inserting the AirCard
ToinserttheAirCardintoanotebook:
1. Withthepicturelabelfacingup,inserttheAirCardinto
theslot.
WhenyouinserttheAirCard,thefollowingshouldoccur:
•Ifsoundeffectsareenabled,thePCbeeps.
•ThePC Cardiconappearsinthesystemtray,ifitisnot
alreadydisplayedforanothercard,(andunlessthefeature
hasbeendisabled).
•Watcherlaunches(unlesstheautolaunchfeaturehasbeen
disabled).
TheAirCardispoweredassoonasyouinsertit.
Removing the AirCard
ToremovetheAirCard:
1. CloseWatcherifitisopen.
2. ClickthePC Cardiconinthesystemtraytodisplaythe
optiontostopthecard.
3. Click:
Windows XP:“Safely remove Lucent USB OpenHost
Controller”
Windows 98orMe:“Stop Wireless PC Card USB Open Host
Controller”
Windows 2000:“Stop Standard OpenHCD USB Host
Controller”.
4. Ifadialogboxappearsnotifyingyouthatitissafeto
removethecard,clickOK.
5. UsetheejectortoremovetheAirCardfromtheslot.Donot
pulltheAirCardoutbytheantenna.