Sierra Wireless V4221-AA - Raven X EV-DO Revision A User manual

AirLink Raven X User Guide
20070914
Rev 2.0

Preface
Rev 2.0 May.10 1
Important
Notice Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be
totally lost. Although significant delays or losses of data are rare when wireless
devices such as the Sierra Wireless AirLink Raven X are used in a normal
manner with a well-constructed network, the Sierra Wireless AirLink Raven X
should not be used in situations where failure to transmit or receive data could
result in damage of any kind to the user or any other party, including but not
limited to personal injury, death, or loss of property. Sierra Wireless accepts no
responsibility for damages of any kind resulting from delays or errors in data
transmitted or received using the Sierra Wireless AirLink Raven X, or for failure of
the Sierra Wireless AirLink Raven X to transmit or receive such data.
Safety and
Hazards Do not operate the Sierra Wireless AirLink Raven X in areas where blasting is in
progress, where explosive atmospheres may be present, near medical
equipment, near life support equipment, or any equipment which may be
susceptible to any form of radio interference. In such areas, the Sierra Wireless
AirLink Raven X MUST BE POWERED OFF. The Sierra Wireless AirLink Raven X
can transmit signals that could interfere with this equipment.
Do not operate the Sierra Wireless AirLink Raven X in any aircraft, whether the
aircraft is on the ground or in flight. In aircraft, the Sierra Wireless AirLink Raven X
MUST BE POWERED OFF. When operating, the Sierra Wireless AirLink Raven X
can transmit signals that could interfere with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the
ground and the door is open. Sierra Wireless AirLink Raven X may be used at this time.
The driver or operator of any vehicle should not operate the Sierra Wireless
AirLink Raven X while in control of a vehicle. Doing so will detract from the driver
or operator's control and operation of that vehicle. In some states and provinces,
operating such communications devices while in control of a vehicle is an offence.
Limitation of
Liability The information in this manual is subject to change without notice and does not
represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND
ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS
PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its
affiliates aggregate liability arising under or in connection with the Sierra Wireless
product, regardless of the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the Sierra Wireless
product.

Raven X 1x/EV-DO
220070914
Patents Portions of this product may be covered by some or all of the following US
patents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,2345,890,0575,929,8156,169,884
6,191,741 6,199,168 6,339,405 6,359,591 6,400,3366,516,2046,561,8516,643,501
6,653,979 6,697,030 6,785,830 6,845,249 6,847,8306,876,6976,879,5856,886,049
6,968,171 6,985,757 7,023,878 7,053,843 7,106,5697,145,2677,200,512D442,170
D459,303
and other patents pending.
This product includes
technology licensed from:
Licensed by QUALCOMM Incorporated under one or more of the following United
States patents and/or their counterparts in other nations:
4,901,307 5,056,109 5,101,501 5,109,390 5,228,0545,267,2615,267,2625,337,338
5,414,796 5,416,797 5,490,165 5,504,773 5,506,8655,511,0735,535,2395,544,196
5,568,483 5,600,754 5,657,420 5,659,569 5,710,7845,778,338
Manufactured or sold by Sierra Wireless or its licensees under one or more
patents licensed from InterDigital Group.
Copyright © 2010 Sierra Wireless. All rights reserved.
Trademarks AirCard®and “Heart of the Wireless Machine®” are registered trademarks of
Sierra Wireless. Watcher®is a trademark of Sierra Wireless, registered in the
European Community. AirLink™ and AceWare™ are trademarks of Sierra
Wireless.
Sierra Wireless, the Sierra Wireless logo, the red wave design, and the red-tipped
antenna are trademarks of Sierra Wireless.
Windows®is a registered trademark of Microsoft Corporation.
QUALCOMM®is a registered trademark of QUALCOMM Incorporated. Used
under license.
Other trademarks are the property of the respective owners.
Contact
Information
QUALCOMM
®
3G
Support Desk: Phone: [phone]
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
E-mail: [email protected]
Sales Desk: Phone: [phone]
1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [e-mail]

Preface
Rev 2.0 May.10 3
Consult our website for up-to-date product descriptions, documentation,
application notes, firmware upgrades, troubleshooting tips, and press releases:
www.sierrawireless.com
Revision
History
Post: Sierra Wireless America
39677 Eureka Drive
Newark, CA
USA 94560
Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: [phone]
1-604-231-1109
Web: www.sierrawireless.com
Revision
number Release date Changes
1.x Q2: 2009 Guide updated with ALEOS Release 4.0 content.
2.x Q1: 2010 User Guide rebranded to current corporate standards.

Raven X 1x/EV-DO
420070914

Rev 2.0 May.10 1
Contents
Introduction to the Raven X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Simplified Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Monitor and Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ACEview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Modem Doctor USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Connecting to your cellular Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Steps of a connection:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
EV-DO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Virtual serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
GRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Events Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Tools and Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Raven X 1x/EV-DO
220070914
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Features and Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Consumption: (@12V DC). . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Standards/Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Host Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Application Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Interface Port Pin-Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Serial Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Activating your Raven X on your cellular Network . . . . . . . . . . . . . . . . . . . . 15
Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Activating Using AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using Direct Commands to the Internal Hardware . . . . . . . . . . . . . . . . . 26
Activating the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Private Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Hardware Installation of the Raven X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting to Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting to a Computer or other Device . . . . . . . . . . . . . . . . . . . . . . . . 31
Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Light Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Rev 2.0 May.10 1
1
1: Introduction to the Raven X
•Connecting to your
cellular Network
•EV-DO
•Connection
methods
•Networking
•Applications
•Software
•Documentation The Raven X is equipped with a robust ARM9 processor and
embedded ALEOS™ technology to optimize performance on today's
high speed data networks. The high-speed interface and 3G-
optimized architecture make the Raven X ideal for various
commercial mobile or portable network connectivity applications.
Embedded machine protocols make it equally suited for remote
industrial and M2M deployments.
Key applications for the Raven X include wireless networking, retail/
POS, vending/kiosks, multimedia and remote monitoring and control.
Figure 1-1: Sierra Wireless AirLink Raven X
ALEOS, the embedded core technology of the Sierra Wireless
AirLink products simplifies installation, operation and maintenance of
any solution, and provides an always-on, always-aware intelligent
connection for mission-critical applications. ALEOS enables:
•Persistent Network Connectivity
•Over-The-Air (OTA) Upgrades
•Wireless Optimized TCP/IP
•Real-Time Notification
•Extensive Machine Protocols
•Packet Level Diagnostics
•Device Management & Control
•Protocol Spoofing

Raven X 1x/EV-DO
220070914
Figure 1-2: Powered by ALEOS
A wireless solution is not complete until you have software tools to manage the
devices monitoring your valuable equipment. Using the AirLink Control
Environment (ACE), ACEWare is the device management and monitoring
application suite for Sierra Wireless AirLink devices powered by ALEOS.
Figure 1-3: ACEware Logo
The ACEware suite encompasses an application internal to the firmware (
ACEmanager), Windows-based applications (ACEview and Modem Doctor), and
a web-hosted application (ACEnet). You can download the applications and their
user guides from the Sierra Wireless AirLink Solutions web site: http://
www.sierrawireless.com/support. Contact your dealer or Sierra Wireless
representative for any further information.
Note: ACEview requires the Microsoft .NET Framework v. 2.0 and Microsoft Windows 98,
Windows 2000, Windows XP, or later. You can obtain the Microsoft .NET Framework from
Microsoft at: http://www.microsoft.com/.
ACEmanager
ACEmanager, the AceWare remote configuration and monitoring tool, simplifies
deployment and provides extensive monitoring, control and management
capabilities. ACEmanager gives you the power to monitor and control your Sierra
Wireless AirLink communications platforms in real-time.