Sierra Wireless AIRCARD 595U User manual

2130933
Quick Start Guide
AirCard®595U
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SPRINT
SIERRA
595U
GETTING STARTED GUIDE
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USB MODEM 595U 10.04.07
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SIERRA AIR CARD 597E QUICK START GUIDE
SPRINT>PRODUCTION>SIERRA
WIRELESS>AIR CARD 597E
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Sprint Mobile Broadband
USB Modem
by Sierra Wireless
AirCard®595U
www.sprint.com
© 2007 Sprint Nextel. All rights reserved. SPRINT and other trademarks are trademarks of
Sprint Nextel.
© 2007 Sierra Wireless. All rights reserved. AirCard is a registered trademark of Sierra
Wireless. Watcher is a trademark of Sierra Wireless, registered in the European
Community. Sierra Wireless, the Sierra Wireless logo, and the red wave design are
trademarks of Sierra Wireless.
All other trademarks are property of their respective owners.
Document 2130933 Revision 1.0

Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . . . . . .ii
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Getting More Information About the USB Modem and Service . . . . . . . iv
Installing the Software (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Installing the Software on a Windows Computer . . . . . . . . . . . . . . .3
Installing the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Activating Your USB Modem (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Activating Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
One Touch Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Basics of Your USB Modem (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Enabling Sprint Location Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Removing the USB Modem From Your Computer . . . . . . . . . . . . . 18
Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Sprint Mobile Broadband USB Modem User’s Guide . . . . . . . . . . 19
Sprint Service Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Manage Your Account Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installing and Using the Software (Mac). . . . . . . . . . . . . . . . . . . . . . . . . . . 23
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Installing the Software on a Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Installing the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Activating Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Activation Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting to the Sprint Network . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Icons and Text in Watcher Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Removing Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Sprint Service Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manage Your Account Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

i
Welcome to Sprint
Sprint is committed to bringing you the best wireless technology available. We
built our network right from the start to give you what we believe you really
want from a wireless service provider—clear connections, private
communications, and time-saving features.
This guide will familiarize you with our technology and your new
Sprint Mobile Broadband USB modem through simple, easy-to-follow
instructions.
Welcome and thank you for choosing Sprint.

ii
Your Sprint Mobile Broadband USB Modem
Thank you for purchasing a Sprint Mobile Broadband USB modem. This USB
modem offers more freedom than ever before. No wires, no cables—just
access to your data when you need it. The power of the Internet is truly at
your fingertips.

iii
How to Use This Guide
The advantages of Sprint are as clear as each wireless connection you make.
With Sprint service, we give you what you really want from a wireless
service provider—clear connections, easy-to-understand service plans, and
self-servicing options for managing your account. All this is designed to
make your life easier and worry-free.
We know you’re eager to start using your Sprint Mobile Broadband USB
modem right away, and the sections of this guide are designed to help you
do just that.
The first section (page 1) guides you through the steps required to install
your Sprint Mobile Broadband USB modem and the Sprint Connection
ManagerSM software on a Windows computer.
The second section (page 7), for Windows users, helps you set up your
Sprint service. Blank spaces are provided so you can write down
important information that you’ll want to remember, such as the Sprint
user name for your account.
The third section (page 13) describes the basics of your Sprint Mobile
Broadband USB modem and the Sprint Connection Manager software
for Windows.
The fourth section (page 23) describes how to install and use your
Sprint Mobile Broadband USB modem on a Mac computer.
1
2
3
4

iv
Getting More Information About the USB
Modem and Service
This guide introduces your USB modem’s basic features and services. To learn
how to use all the features of your USB modem and services on a Windows
computer, consult the online help or user guide. (See page 19 of this
document.) They provide information on:
䢇Understanding the Sprint Connection Manager indicators, messages,
and menu options.
䢇Managing your call history (Connection History).
䢇Changing the settings.
䢇Setting your USB modem’s security.
䢇Troubleshooting.
䢇And more.