Sierra Wireless AirCard 881 Wireless Modem User manual

2130893
Rev 2
AirCard®800 Series
Installation Guide
Products covered:
AirCard 881 Wireless PC Card Modem
AirCard 880 Wireless PC Card Modem
AirCard 881E Wireless ExpressCard Modem
AirCard 880E Wireless ExpressCard Modem
AirCard 881U Wireless USB Modem
AirCard 880U Wireless USB Modem
AirCard 875 Wireless PC Card Modem
AirCard 875U Wireless USB modem
AirCard 860 Wireless PC Card Modem
AirCard 850 Wireless PC Card Modem

Preface
Rev 2 Feb.11 3
Important Notice Duetothenatureofwirelesscommunications,transmission
andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(i.e.,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessmodemareusedin
anormalmannerwithawell‐constructednetwork,theSierra
Wirelessmodemshouldnotbeusedinsituationswherefailure
totransmitorreceivedatacouldresultindamageofanykind
totheuseroranyotherparty,includingbutnotlimitedto
personalinjury,death,orlossofproperty.SierraWireless
acceptsnoresponsibilityfordamagesofanykindresulting
fromdelaysorerrorsindatatransmittedorreceivedusingthe
SierraWirelessmodem,orforfailureoftheSierraWireless
modemtotransmitorreceivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessmodeminareaswhere
blastingisinprogress,whereexplosiveatmospheresmaybe
present,nearmedicalequipment,nearlifesupportequipment,
oranyequipmentwhichmaybesusceptibletoanyformof
radiointerference.Insuchareas,theSierraWirelessmodem
MUSTBEPOWEREDOFF.TheSierraWirelessmodemcan
transmitsignalsthatcouldinterferewiththisequipment.
DonotoperatetheSierraWirelessmodeminanyaircraft,
whethertheaircraftisonthegroundorinflight.Inaircraft,the
SierraWirelessmodemMUSTBEPOWEREDOFF.When
operating,theSierraWirelessmodemcantransmitsignalsthat
couldinterferewithvariousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wireless
modems may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessmodemwhileincontrolofavehicle.Doingso
willdetractfromthedriveroroperatorʹscontrolandoperation
ofthatvehicle.Insomestatesandprovinces,operatingsuch
communicationsdeviceswhileincontrolofavehicleisan
offence.
Limitation of
Liability
Theinformationinthismanualissubjecttochangewithout
noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

AirCard 800 Series Installation Guide
42130893
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingtheforegoing,innoeventshallSierra
Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythepurchaserforthe
SierraWirelessproduct.
Patents Thisproductmaycontaintechnologydevelopedbyorfor
SierraWirelessInc.Thisproductincludestechnologylicensed
fromQUALCOMM®3G.Thisproductismanufacturedor
soldbySierraWirelessInc.oritsaffiliatesunderoneormore
patentslicensedfromInterDigitalGroup.
Copyright ©2011SierraWireless.Allrightsreserved.
Trademarks AirCard®and“HeartoftheWirelessMachine®”areregistered
trademarksofSierraWireless.Watcher®isatrademarkof
SierraWireless,registeredintheEuropeanCommunity.
SierraWireless,theSierraWirelesslogo,theredwavedesign,
thered‐tippedantenna,andTRU‐Installaretrademarksof
SierraWireless.
Windows®isaregisteredtrademarkofMicrosoftCorporation.
QUALCOMM®isaregisteredtrademarkofQUALCOMM
Incorporated.Usedunderlicense.
Othertrademarksarethepropertyoftherespectiveowners.
Contact
Information Sales Desk: Phone: [phone]
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [email protected]
Post: Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: [phone]
Web: www.sierrawireless.com

Preface
Rev 2 Feb.11 5
Consultourwebsiteforup‐to‐dateproductdescriptions,
documentation,applicationnotes,firmwareupgrades,trouble‐
shootingtips,andpressreleases:
www.sierrawireless.com
Revision History
Revision
number Release date Changes
1.3 Sept. 2007 •AddedprodedurestodealwithusingtheExpressCardto
PC Cardadapter.
2February 2011 •Updatedpatentinformation.

AirCard 800 Series Installation Guide
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Rev 2 Feb.11 7
Contents
Introducing the AirCard 800 Series Modems . . . . . . . . . . . . . . . . . . . . . . . . . . .11
AirCard 800 Series modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Services supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
GPRS, EDGE, UMTS, and
HSDPA/HSUPA service support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Your account and coverage area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
AirCard modem software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Frequency band support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
The SIM card and your account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
AirCard 850/860 modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1. Attaching the antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2. Inserting the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3. Installing the 3G Watcher software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4. Inserting the AirCard modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5. TRU-Install™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Reinstalling the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
AirCard 875, 88x, and 88xE modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1. Inserting the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2. Installing the 3G Watcher software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3. Inserting the AirCard modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Without the ExpressCard to PC Card adapter. . . . . . . . . . . . . . . . . . . . 20
With the ExpressCard to PC Card adapter . . . . . . . . . . . . . . . . . . . . . . 21
4. TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Reinstalling the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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AirCard USB modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1. Inserting the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2. Inserting the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3. Installing the 3G Watcher software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4. Inserting the AirCard USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5. TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Reinstalling the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configuring Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Setting up a profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Determining whether you have a profile . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Creating a profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
The AirCard modem as a network card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3G Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Launching 3G Watcher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
The 3G Watcher window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Icons and indicators in the main 3G Watcher window:. . . . . . . . . . . . . . . . . . 34
Indicators in 3G Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
View options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Status icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Turning the radio on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Frequency band and network selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Frequency band selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Network selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Care and Maintenance of Your AirCard Modem . . . . . . . . . . . . . . . . . . . . . . . .39
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Stopping and ejecting the AirCard modem . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Contents
Rev 2 Feb.11 9
Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
AirCard 850 and 860 modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
AirCard 875, 88x, and 88xE modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
AirCard USB modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Important notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Important safety/compliance information for North American users. . . . . . 46
Information pertaining to OEM customers . . . . . . . . . . . . . . . . . . . . . . . . . 48
AirCard 850/860 wireless network cards . . . . . . . . . . . . . . . . . . . . . . . . 48
AirCard 875, 880, 881, 880E, and 881E. . . . . . . . . . . . . . . . . . . . . . . . . . . 49
AirCard USB modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
EU regulatory conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 52
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

AirCard 800 Series Installation Guide
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Rev 2 Feb.11 11
11: Introducing the AirCard 800 Series
Modems
AirCard 800 Series modems
TheAirCard 800Seriesthirdgeneration(3G)wirelessmodems
allowyoutoconnecttotheInternet,sendandreceiveemail,
connecttoacorporatenetworkorvirtualprivatenetwork
(VPN),orviewstreamingvideo,withouttheneedfora
networkcableorphoneline.
Caution: The 3G Watcher®
software must be installed before
using your AirCard modem.
TheAirCardPC Cardmodem(AirCard850,860,875,and88x)
fitsintoastandard(TypeII)PC Cardslot.
TheAirCardExpressCardmodem(AirCard88xE)fitsinto
standardExpressCard/34andExpressCard/54slots.
TheAirCardUSBmodem(AirCard8xxU)fitsintoTypeAUSB
ports.
Services supported
TheservicessupportedonyourAirCardmodemdependon
themodelandyourserviceprovider.
(Seewww.sierrawireless.comfordetails)
GPRS, EDGE, UMTS, and
HSDPA/HSUPA service support
GPRS,EDGE,UMTS,andHSDPA/HSUPAareadd‐ondata
servicestoGlobalSystemforMobileCommunications(GSM)
mobilephonenetworks.Themaximumtheoreticaldataspeeds
whenconnectedontheseservicesare:
•HighSpeedDownloadPacketAccess(HSDPA)—upto
7.2 Megabitspersecond(Mbps)
•HighSpeedUploadPacketAccess(HSUPA1)—upto
2.0 Mbps(availableforAirCard88x,88xE,and88xU
modems)
•UniversalMobileTelecommunicationsSystem(UMTS)—
384 kilobitspersecond(kbps)
1. HSUPA is only available for the 88x, 88xE, and 88xU AirCard
modems.

AirCard 800 Series Installation Guide
12 2130893
•EnhancedDataGSMEnvironment(EDGE)—236 kbps
•GeneralPacketRadioService(GPRS)—56 kbps
GPRSandEDGEaresecondgeneration(2G)dataservices.
UMTSandHSDPA/HSUPAare3Gdataservices.
Whenestablishingaconnection,yourAirCardmodemuses
thefastestavailableservice.If,forexample,youareusingan
AirCardmodeminanareathathasGPRSandEDGEservice
butnotUMTSorHSDPA/HSUPAservice,theAirCardmodem
connectsusingEDGEservice.
Oncetheconnectionisestablished,youhaveaccesstoall
Internetservices.
Your account and coverage area
Note: If you purchased the
AirCard modem from a GSM
service provider, you may
already have an account and a
SIM card. Otherwise, your
retailer should be able to give
you the names of companies
that provide these items.
CompaniesthatoperateGSMnetworksandprovideaccessto
thosenetworksarecalledserviceproviders.Youmusthavean
accountwithaGSMserviceprovidertousetheAirCard
modem.Tousethemodem’s3Gcapability,youraccountmust
bewithaserviceproviderthatoffersHSDPA/HSUPAor
UMTSservice.(TheAirCardmodemisbackwardscompatible
with2Gservice.)
Whenyouobtainyouraccount,youaregivenaSubscriber
IdentityModule(SIM)card,alsocalledasmartcardorsmart
chip.TheSIMcardcontainsaccountinformationandmustbe
insertedintheAirCardmodembeforeyouuseit.
BeforeyoucanusetheAirCardmodem,youmustinstallthe
AirCardmodemsoftwareandensurethatyourAirCard
modemisconfiguredtouseyouraccount.
OncethesoftwareisinstalledandyourAirCardmodemis
configured,youcanconnecttotheInternetwiththeAirCard
modeminanyareawhereyoucanobtainGPRS,EDGE,
UMTS,orHSDPA/HSUPAservice.

Introducing the AirCard 800 Series Modems
Rev 2 Feb.11 13
Yourabilitytoobtainservicedependsonthesefactors:
Note: The fee for service is
usually higher when you are
roaming (connected to a network
other than the one belonging to
your service provider).
•GSMnetworkcoverage—Youmustbewithinthe
coverageareaofaGSMnetworkinordertousethe
AirCardmodem.
•Serviceprovider—Ifyouarewithinthecoverageareaofa
networkthatisnotoperatedbyyourownserviceprovider,
youcanobtainserviceonlyifthereisaroamingagreement
betweenyourserviceproviderandthenetworkoperator.
•Accountprovisions—Youraccountmayrestrictyour
usagetocertainnetworksorlimittheamountoftimeyou
canusethenetwork.
•Frequencyband—Youcannotconnecttonetworks
operatinginbandsnotsupportedbyyourAirCard
modem,regardlessofroamingagreementsoraccount
provisions.
Mostserviceprovidershavecoveragemapsontheirwebsites.
AirCard modem software
TheAirCardmodemcomeswiththissoftware(madebySierra
Wireless):
•The3GWatcherprogramforWindows®thatyouuseto
managetheAirCardmodemandmonitoryourconnec‐
tions.
•Thedriversoftwarethatformstheinterfacebetweenthe
AirCardmodemandyourWindowsoperatingsystem.

AirCard 800 Series Installation Guide
14 2130893
Frequency band support
Thefollowingtableshowsthefrequencybandssupportedby
thevariousAirCardproducts.
Table 1-1: Frequency band support
Technology Bands Products Location
2G 850 MHz (cellular band) All North America
900 MHz All Europe
1800 MHz All Europe and Asia
1900 MHz (PCS band) All North America
3G WCDMA 850ab AirCard 88x
AirCard 88xE
AirCard 8xxU
AirCard 875
AirCard 860
North America
WCDMA 1900bAirCard 88x
AirCard 88xE
AirCard 8xxU
AirCard 875
AirCard 860
North America
WCDMA 2100aAirCard 88x
AirCard 88xE
AirCard 8xxU
AirCard 875
AirCard 850
Europe, Asia, and
Australia
a. Receive diversity (AirCard 880 and 880E)
b. Receive diversity (AirCard 881 and 881E)
See“Radiofrequencyandelectricalspecifications”onpage 52
formoredetailedinformation.

Rev 2 Feb.11 15
2
2: Installing the Software
Thischapterguidesyouthroughthestepstoinstallthe
AirCardmodemsoftwareonyourcomputer.Itisdividedby
AirCardmodemfamilies:
•“A i r C a r d 850/860modems”onpage 16
•“A i r C a r d 875,88x,and88xEmodems”onpage 19
•“A i r C a r d USBmodems”onpage 22
Note: If a CD is provided with your AirCard modem, do not insert the
modem into your computer before installing the software on the CD. If
there is no CD, follow the installation instructions for TRU-Install for
your particular AirCard modem.
System requirements
TheAirCardmodemissupportedon:
•WindowsVista
•WindowsXP(HomeandProfessionalversions)
•Windows2000
Note: If you are running
Mac OS X, please refer to the
Watcher Quick Start Guide for
the Mac OS X 10.4.x found at
www.sierrawireless.com/mac
ForinformationonusingtheAirCardmodemwithother
operatingsystems,contactSierraWirelessTechnicalSupport
([email protected]om).
ToinstalltheAirCardmodem,yourequirethefollowing:
Table 2-1: System resource requirements
Card slots 1 Type II PCMCIA (PC Card) slot for AirCard 850,
860, 875, 88x
1 ExpressCard/34 or ExpressCard/54 slot for
AirCard 88xE
USB port 1 USB Type A slot (USB 1.1 or 2.0)
Disk drive CD-ROM (not required for TRU-Install™)
I/O resources 1 IRQ, 40 bytes I/O space
Memory 32 MB

AirCard 800 Series Installation Guide
16 2130893
The SIM card and your account
TouseyourAirCardmodem,youneedaGSMaccountanda
SIMcard.TheSIMcardisasmallchipaboutthesizeofa
postagestampthatyouinsertintotheAirCardmodem.The
SIMcardcontainsaccountinformationusedbythenetworkto
validateyouraccess.
Note: Without a valid SIM card
and account, your AirCard
modem will not work.
DependingonhowyoupurchasedyourAirCardmodem,you
mayalreadyhaveanaccount.Inthiscase,theSIMcardshould
beincludedinyourpackage.Otherwise,yourretailercan
directyoutoalocalcompanythatprovidesGSMservice.
Toactivateanaccount,theserviceproviderneeds:
•Billinginformation(suchasacreditcardnumber)to
collectpaymentforyournetworkusage.
•TheInternationalMobileEquipmentIdentity(IMEI),
thoughthisrequirementdependsonyourservice
provider.Thisnumber,printedontheAirCardmodem
boxandontheAirCardmodemlabel,identifiesyour
AirCardmodemmodelontheGSMnetwork.
Note: Keep a written record in a
secure place of the account
information that your service
provider gives you.
IfyouchangeGSMserviceprovidersyouwillneedanewSIM
cardfromyournewserviceprovider.Youwillalsoneedtoset
upanewprofile.See“Settingupaprofile”onpage 30for
instructionsoncreatinganewprofile.
AirCard 850/860 modems
1. Attaching the antenna
Attachtheantennatothegold‐platedconnectorontheendof
theAirCardmodem.
Figure 2-1: Attaching the antenna to the AirCard 850/860 modem

Installing the Software
Rev 2 Feb.11 17
2. Inserting the SIM card
1. IfyourSIMcardisattachedtoalargercard,detachthe
SIMcardandremoveanyfragmentsstucktoit.
2. PositiontheSIMcardabovetheslotasshowninfigure2‐2
(below).
Figure 2-2: Inserting the SIM card into an AirCard 850/860 modem
3. GentlypushtheSIMcardintotheslotuntilyouheara
click.
3. Installing the 3G Watcher software
Note: Users of Windows 2000
must be logged in with adminis-
trative privileges. Users of
Windows XP may require admin-
istrative privileges.
Note: If you are running Windows 2000, Windows Installer Redistrib-
utable 2.0 must be installed. This is available on the Microsoft web
site, www.microsoft.com.
Note: You may require your Windows CD.
Note: If you are running
Mac OS X, please refer to the
Watcher Quick Start Guide for
the Mac OS X 10.4.x found at
www.sierrawireless.com/mac
1. IfyourpackagedoesnotincludeaninstallationCD,
proceedto“5.TRU‐Install™”onpage 18.
2. InserttheinstallationCDintoyourCD‐ROMdrive.The
CDshouldAutoRunanddisplayamenu.
IftheCDdoesnotAutoRun,selectStart > Runandenter
d:\setup.exewheredisthedriveletterofyourCD‐ROM
drive.
3. FromtheCDstart‐upmenu,selectyourlanguage,then
installation,andthenclickthelinkundersoftware installation
tolaunchtheinstaller.
4. UsetheNextandBackbuttonstonavigatethroughthe
installer.

AirCard 800 Series Installation Guide
18 2130893
5. ToclosetheCDstart‐upmenu,clicktheexit optioninthe
lowerrightcornerofthewindow.
4. Inserting the AirCard modem
1. Withthelabelfacingup,inserttheAirCardmodeminto
yourPC Card/ExpressCardslot.
Note: Do not forcefully insert the
AirCard modem. This may
damage connector pins. If you
have more than one
PC Card/ExpressCard slot, you
may obtain better signal strength
using the top slot.
Figure 2-3: Inserting the AirCard 850/860 modem
2. ToremovetheAirCardmodem,referto“Stoppingand
ejectingtheAirCardmodem”onpage 41.
5. TRU-Install™
Note: Skip this section if your AirCard modem came with an instal-
lation CD.
Note: If you are running
Mac OS X, please refer to the
Watcher Quick Start Guide for
the Mac OS X 10.4.x found at
www.sierrawireless.com/mac
TRU‐Install™isaSierraWirelessfeaturethatinstallsthe
necessarysoftwarethefirsttimeyouinserttheAirCard
modemintoyourcomputer.AninstallationCDisnot
required.
1. InserttheSIMcardintoyourAirCardmodemasshownon
page17.
2. InserttheAirCardmodemintoyourcomputer.
3. Theinstallationprocessstartsautomatically.
Ifitdoesnot,selectStart > Runandtyped:\setup.exe (where
disyourTRU-InstallCD‐ROMdriveletter).
4. Followtheonscreeninstructions.
TheAirCardmodemisreadytouseoncethesoftwareis
successfullyinstalled.

Installing the Software
Rev 2 Feb.11 19
OnsubsequentinsertionsoftheAirCardmodem,TRU‐Install
verifiesthatthecorrectsoftwareisalreadyinstalled.Ifitis,
thenthemodemisreadytouse.Thisprocesstakesafew
seconds.
IfyouhaveanyproblemswiththeTRU‐Installprocess,please
refertotheSierraWirelesswebsiteat:
www.sierrawireless.com/TRU‐Install.
Reinstalling the software
Note: Skip this section if your
AirCard modem comes with an
installation CD.
Ifyouneedtoreinstallorrepairthe3GWatchersoftware,use
theSoftware Installation Mode.
1. OpentheControl Panel.
2. Double‐clickTRU-Install.
3. Followtheonscreeninstructions.
AirCard 875, 88x, and 88xE
modems
1. Inserting the SIM card
1. IfyourSIMcardisattachedtoalargercard,detachthe
SIMcardandremoveanyfragmentsstucktoit.
2. PositiontheSIMcardasshowninfigure2‐4(below).
Figure 2-4: Inserting the SIM card in an AirCard 875/88x modem
3. GentlypushtheSIMcardintotheslotuntilthecardwill
notgoinanyfurther.

AirCard 800 Series Installation Guide
20 2130893
2. Installing the 3G Watcher software
Note: Users of Windows 2000
must be logged in with adminis-
trative privileges. Users of
Windows XP may require admin-
istrative privileges.
Note: If you are running Windows 2000, Windows Installer Redistrib-
utable 2.0 must be installed. This is available on the Microsoft web
site, www.microsoft.com.
Note: You may require your Windows CD.
Note: If you are running
Mac OS X, please refer to the
Watcher Quick Start Guide for
the Mac OS X 10.4.x found at
www.sierrawireless.com/mac
1. IfyourpackagedoesnotincludeaninstallationCD,
proceedto“4.TRU‐Install”onpage 21.
2. InserttheinstallationCDintoyourCD‐ROMdrive.The
CDshouldAutoRunanddisplayamenu.
IftheCDdoesnotAutoRun,selectStart > Runandenter
d:\setup.exewheredisthedriveletterofyourCD‐ROM
drive.
3. FromtheCDstart‐upmenu,selectyourlanguage,then
installation,andthenclickthelinkundersoftware installation
tolaunchtheinstaller.
4. UsetheNextandBackbuttonstonavigatethroughthe
installer.
5. ToclosetheCDstart‐upmenu,clicktheexit optioninthe
lowerrightcornerofthewindow.
3. Inserting the AirCard modem
Without the ExpressCard to PC Card adapter
1. Withthelabelfacingup,inserttheAirCardmodeminto
yourPC Card/ExpressCardslot.
Note: Do not forcefully insert the
AirCard modem. This may
damage connector pins. If you
have more than one
PC Card/ExpressCard slot, you
may obtain better signal strength
using the top slot.
Figure 2-5: Inserting the AirCard 875/88x modem