Sierra Wireless AirLink MP595 User manual

MP 595 Modem
User Guide
2130795
Rev 1.3

Preface
Important Notice
Safety and Hazards
Limitation of
Liability
Due to the nature of wireless communications, transmission
and reception of data can never be guaranteed. Data may be
delayed, corrupted (i.e., have errors) or be totally lost.
Although significant delays or losses of data are rare when
wireless devices such as the Sierra Wireless modem are used in
a normal manner with a well-constructed network, the Sierra
Wireless modem should not be used in situations where
failure to transmit or receive data could result in damage of
any kind to the user or any other party, including but not
limited to personal injury, death, or loss of property. Sierra
Wireless accepts no responsibility for damages of any kind
resulting from delays or errors in data transmitted or received
using the Sierra Wireless modem, or for failure of the Sierra
Wireless modem to transmit or receive such data.
Do not operate the Sierra Wireless modem in areas where
blasting is in progress, where explosive atmospheres may be
present, near medical equipment, near life support equipment,
or any equipment which may be susceptible to any form of
radio interference. In such areas, the Sierra Wireless modem
MUST BE POWERED OFF. The Sierra Wireless modem can
transmit signals that could interfere with this equipment.
Do not operate the Sierra Wireless modem in any aircraft,
whether the aircraft is on the ground or in flight. In aircraft, the
Sierra Wireless modem MUST BE POWERED OFF. When
operating, the Sierra Wireless modem can transmit signals that
could interfere with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wireless
modems may be used at this time.
The driver or operator of any vehicle should not operate the
Sierra Wireless modem while in control of a vehicle. Doing so
will detract from the driver or operator's control and operation
of that vehicle. In some states and provinces, operating such
communications devices while in control of a vehicle is an
offence.
The information in this manual is subject to change without
notice and does not represent a commitment on the part of
Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES
SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL,
CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES
INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR
Rev 1.3 Aug.07 3

MP 595 Modem User Guide
Patents
Copyright
REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY
SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS
AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra
Wireless and/or its affiliates aggregate liability arising under
or in connection with the Sierra Wireless product, regardless of
the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the
Sierra Wireless product.
Portions of this product may be covered by some or all of the
following US patents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 D442,170 D459,303
and other patents pending.
This product includes
technology licensed from:
QUALCOMM
®
3G
Licensed by QUALCOMM Incorporated under one or more of
the following United States patents and/or their counterparts
in other nations:
4,901,307 5,056,109 5,101,501 5,109,390 5,228,054
5,267,261 5,267,262 5,337,338 5,414,796 5,416,797
5,490,165 5,504,773 5,506,865 5,511,073 5,535,239
5,544,196 5,568,483 5,600,754 5,657,420 5,659,569
5,710,784 5,778,338
Manufactured or sold by Sierra Wireless or its licensees under
one or more patents licensed from InterDigital Group.
Licensed under the following Nortel Networks Limited
patents:
United States patent numbers: 5128925, 5398247
France patent numbers: 2665993, 2653959, 2659812, 2745091
© 2007 Sierra Wireless. All rights reserved.
4 2130795

Preface
Rev 1.3 Aug.07 5
Trademarks AirCard® and “Heart of the Wireless Machine®” are registered
trademarks of Sierra Wireless. Watcher®is a trademark of
Sierra Wireless, registered in the European Community.
Sierra Wireless, the Sierra Wireless logo, the red wave design,
and the red-tipped antenna are trademarks of Sierra Wireless.
Windows®is a registered trademark of Microsoft Corporation.
QUALCOMM® is a registered trademark of QUALCOMM
Incorporated. Used under license.
Other trademarks are the property of the respective owners.
Contact
Information
Consult our website for up-to-date product descriptions,
documentation, application notes, firmware upgrades, trouble-
shooting tips, and press releases:
www.sierrawireless.com
Revision History
Revision
number Release date Changes
1.3 August 2007 • Removed detail about AT command parameters, instead
directing users to the MP 3G Modems AT Command Reference.
(Document #2130810.)
• Updated regulatory information for Canada and the USA. (See
“Regulatory Information” on page 63.).
Sales Desk: Phone: [phone]
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [email protected]
Post: Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: [phone]
Web: www.sierrawireless.com

MP 595 Modem User Guide
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Contents
Introducing the MP 595 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
About CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
CDMA account and coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Supported CDMA radio frequencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Receive diversity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
USB, Ethernet, or serial computer connection . . . . . . . . . . . . . . . . . . . . . . . . . 16
Virtual serial port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
VPN support for RNAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
MP Modem Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hardware and Software
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Required equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
MP Modem accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Installation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
MP Modem housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connector panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
GPS and I/O options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Overview of installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
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MP 595 Modem User Guide
Install the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Step 1—Mount the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Select a location for the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Mounting procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Ground the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Step 2—Mount the antennas and install the cables . . . . . . . . . . . . . . . . 26
RF antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
GPS antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Antenna locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Install the antennas and cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Step 3—Install the Power Harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Power connector (Molex) pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Ignition sense on/off wiring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Ignition sense options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Ground the power harness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Correct wire splicing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Crimp terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Step 4—Connect MP modem to computer cable to the MP modem . . 32
Serial connector (DB9) pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Install the USB, Ethernet or serial cable . . . . . . . . . . . . . . . . . . . . . . . . 33
I/O port connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Step 5—Install the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Step 6—Activate your account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
The Activation Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Automated activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Step 7—Test the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Operating the MP Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Turning the MP modem on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Reading the status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Resetting the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
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Contents
3G Watcher software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3G Watcher Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Launching 3G Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
3G Watcher window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Establishing connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Configuring the MP Modem to Report GPS and I/O Data . . . . . . . . . . . . . . .41
GPS configuration and reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
GPS protocols and commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
GPS display in 3G Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
GPS TAIP quick reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
I/O device installation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Connector pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Port specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Digital input devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Example: panic button connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Digital output devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Analog input devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Example: analog sensor connections. . . . . . . . . . . . . . . . . . . . . . . . . . . 47
I/O configuration using AT or 3G Watcher commands . . . . . . . . . . . . . . 47
Analog input setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Digital I/O setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Sending Data to Your Network Application . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Configuring the MP modem to route data to a server . . . . . . . . . . . . . . . . . . . 51
Report frequency timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Monitoring and Tracking configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
IP Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
The problem created by Network Address Translation . . . . . . . . . . . . . . 55
Solutions to the NAT problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Retrieving the Unique Mobile Device ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Rev 1.3 Aug.07 9

MP 595 Modem User Guide
Support and Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Regulatory, radio frequency and electrical specifications . . . . . . . . . . . . . . . 59
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Weight and dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Host interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Other interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
GPS specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
I/O port characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
3G Watcher software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
U.S.A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
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