Sierra S5012 Guide

Using Your
Security
System
With Alphanumeric Keypad
S5010, S5011, S5012
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Contents
1Overview
Your Security System ..................................... 1
How Your Security System Works ................. 2
Your System's Programming ......................... 3
Getting Used to Your System......................... 3
The Parts of Your Keypad .............................. 4
Emergency Keys ............................................ 5
System Status Messages .............................. 6
2User Codes and Privileges
User Codes and User Numbers..................... 7
How to Enter a User Code ............................. 7
How to Assign or Change User Codes .......... 8
Correcting a User Code Entry...................... 10
How to Delete a User Code ......................... 10
Types of User Codes.................................... 11
Master User Code ........................................ 11
Basic User Code .......................................... 11
Kidwatch Code ............................................. 12
Maid Code .................................................... 14
Temporary Maid Code .................................. 15
Duress Code ................................................ 17
Relay Code ................................................... 17
3 Arming and Bypassing
How the Arming Modes Differ ...................... 18
Quick Arming Modes.................................... 18
Exit Delays.................................................... 19
Canceling an Arming Sequence .................. 19
Full Arming ................................................... 20
Quick Full-Arming......................................... 20
Home Arming ............................................... 21
Quick Home-Arming ..................................... 21
Instant Home-Arming ................................... 22
Quick Instant Home-Arming......................... 22
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Automatic (Timed) Arming ........................... 23
Arming With Not-Ready Zones .................... 24
Bypassing ..................................................... 25
Quick Bypassing .......................................... 26
Optional Arming Features ............................ 27
4Disarming and Alarms
Entry Delays ................................................. 29
Disarming ..................................................... 29
Automatic (Timed) Disarming ...................... 30
Canceling an Alarm ...................................... 31
After an Alarm .............................................. 31
How to Prevent False Alarms ...................... 32
Optional Alarm Features .............................. 33
5System Settings
How to Set the Clock and Calendar............. 34
How to Turn the Warning Tone On/Off......... 36
How to Turn the Chimes On/Off................... 37
How to Turn the Backlight On/Off ................ 38
How to Change the Relay Days ................... 39
6System Maintenance
How to Walk-Test the System.................... . 40
How to Use Event Memory......................... 41
How to Test the Bells and Sirens................ 42
To Start a Remote Programming Session.. . 43
How to Test the Battery.............................. . 44
How to Use Quick View.............................. 45
Common System Messages....................... 46
Troubleshooting Service Conditions............ 47
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7Partitioning
What Areas Do ............................................ 49
How Areas Affect User Codes ..................... 51
Pre-Assigned Area User Numbers .............. 52
Changing Area User Codes ......................... 52
Understanding the Area Status Menu.......... 53
Using Multiple Keypads in an Area .............. 55
Arming Individual Areas ............................... 55
Arming Multiple Areas .................................. 56
Disarming Individual Areas .......................... 57
Disarming Multiple Areas ............................. 57
Using the Zone Status Menu ....................... 58
Canceling Alarms ......................................... 59
Resetting After an Alarm.............................. 59
8Notes
System Configurations ................................. 60
Glossary of Terms ........................................ 63
Where to Place Smoke Detectors ............... 65
How to Evacuate in an Emergency.............. 66
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1
Overview
1
Your Security System
Yoursecurity systemincludes anumber ofdetection devices,such
as magnetic contacts, glassbreak detectors, smoke detec-
tors, and motion sensors. These devices identify alarm condi-
tions and report them to the control panel. If programmed, the
control panel sounds an alarm. The control panel also communi-
cates with you (through the keypad) and with a monitoring sta-
tion (through a telephone hook-up).
Each region monitored by a sensor (or group of sensors) is known
as a zone. Most zones will trigger an alarm only when the sys-
tem is armed. Other sensors, such as smoke detectors, can trig-
ger an alarm at any time. Your system's zones are identified on a
label placed inside the door of your keypad.
Monitoring station personnel respond to system messages, and
notify emergency personnel as needed. A monitoring service is
an optional part of a security system.
Smoke Detector Motion Sensor
(Interior Protection)
ZONE
ZONE
ZONE Magnetic Contact
Glassbreak Detector
(Perimeter Protection)
Keypad
CONTROL
PANEL
Siren (Alarm)
Monitoring Station
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1
Overview
2
How Your Security System Works
When an intruder enters the building, a detection device is trig-
gered. The device sends a message to the control panel. The
device may have LEDs (lights) that blink.
Thecontrol panelresponds bysounding thealarm. (Alarm sounds
vary. If your system is programmed for silent alarms, no bells
sound.) A message is sent to the keypad and, if connected, to
the monitoring station.
The keypad displays a warning message. Personnel at the moni-
toring station confirm the alarm and respond accordingly.
Some alarms can be canceled before the siren sounds and the
monitoring station is notified. See Section 4 for more informa-
tion.
Intruder Sensor
Triggers Alarm
CONTROL
PANEL
Siren
Sounds Alarm
Keypad
Issues Warnings
Monitoring
Station Is
Notified
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1
Overview
3
Your System's Programming
Your Sierra security system has been customized to suit your
needs. Besides selecting the best equipment for your building,
your installer has programmed your system to operate in a way
that reflects your lifestyle. For example, your system may be
programmed to recognize special user codes, to arm and disarm
automatically, or to report to a monitoring station.
Throughout this manual, you will find descriptions of features that
may have been programmed into your system. To see how your
system was programmed, refer to the checklist in Section 8.
Getting Used to Your System
Your security system can be programmed for a learning period
that can last from one to 31 days. With this option, you can prac-
tice using your system without causing any false alarms. Refer to
Section 8 to see if this learning period was programmed into your
system.
During the learning period, your system does two things differ-
ently. First, during an alarm, you do not hear any sirens or bells.
Second, if you have a monitoring station hook-up, your system
does not notify the station of an alarm.
After the learning period is over, your system automatically be-
gins to function normally. If programmed, sirens and bells sound
during an alarm, and the monitoring station receives information
over the telephone hook-up.
IMPORTANT: Your building is not fully protected from actual
alarms during the learning period.
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1
Overview
4
The Parts of Your Keypad
Arm LED
If on
, the system is armed.
If off
, the system is disarmed.
If blinking
, the system is about to arm;
leave the building.
Power LED
If on
, the system's power
supply is normal.
If off
, the system is drawing
power from the battery.
If blinking slowly
, the battery
is about to fail.
Numeric Keys
Used to enter
user codes and
perform other
functions.
Emergency Keys
To notify your monitoring
station of an emergency, press
and hold for two seconds until
you hear an alarm. (Keys must
be programmed to function.)
—for a medical emergency
—for a fire
—for a crime in progress
MED
FIRE
POLICE
Display
Describes the system's status,
such as:
—if the system is ready to arm
—if an alarm has occurred
—if a zone is faulted
—other special information
Secondary Function
Keys
Press and hold the key
for two seconds to
make changes to the
system.
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1
Overview
5
Emergency Keys
Your keypad is equipped with
three emergency keys.
The
keys do not function unless
yourinstaller activatedthem.
If
activated, these keys are a
one-button way to inform your
monitoring station of a medical
emergency, a fire, or a crime
in progress.
Depending upon how your sys-
tem is programmed, an alarm
may sound when an emer-
gency key is pressed. To can-
cel the alarm, press the
key and enter your
user code.
After you press an emergency
key, your keypad's display
shows that an emergency
alarm occurred. To clear the
display, press and hold the
key for two seconds.
To Use Emergency Keys:
1. To report a medical emer-
gency, press and hold the
key for 2 seconds
until you see:
EMERGENCY ALARM
2. To report a fire, press and
hold the key for 2
seconds until you see:
FIRE ALARM
3. To report a crime in progress,
press and hold the
key for 2 seconds until you
see:
POLICE ALARM
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1
Overview
6
System Status Messages
Your keypad's display gives you information about the status of
your system. If there is more than one condition to report, your
keypad displays each message in turn.
Below is a list of the types of messages you may see. On your
display, the # symbol is replaced with the number of the zone, or
zones, in question. For more information about many of these
messages, see Section 6.
ALARM (ZN#) A zone (ZN) is, or recently has been, in alarm.
ARMED-HOM The system is armed using home-arming.
ARMED-INS The system is armed using instant home-arming.
BYPASSED (ZN#) A zone has been bypassed, meaning the zone is no
longer protected.
FAULTED (ZN#) The sensor in the zone has detected a condition
which, if the system were armed, would cause an
alarm. (For example, a door may be ajar.)
READY The system is ready to be armed.
NOT READY The system is not ready to be armed because a zone
is faulted.
PRESS SERVICE Your system may need to be repaired.
TAMPER (ZN#) A sensor may have been vandalized.
TROUBLE (ZN#) A sensor may not be functioning properly.
No system status messages are displayed while you arm the sys-
tem, or make other changes, like assign user codes.
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