Signapay Dejavoo z8 Setup guide

INCLUDED IN YOUR BOX

TERMINAL SET-UP

HOT KEYS

Your terminal will arrive programmed and all you need to do is plug it in. You will either have

your terminal set-up: Internet Connection or GPRS/3G. Internet is the preferred method of

communication.

• Credit Card Terminal

• Power Supply – 2 pieces

• SIM Card

• Training Guide

• Manufacturer User Guide

Dejavoo Z8

Training Guide

TerminalOn/Off

F-Keys (F1-F4)

F1 (Also Power)

Red Key: Go Back or Cancel

Yellow Key: Back Space

Green Key: Enter

FOR ADDITIONAL INFORMATION AND VIDEOS, PLEASE VISIT:

www.signapay.com/equipment/dejavoo-z8

DEJA Z8/03.30.17

MERCHANT CUSTOMER SERVICE

Monday – Friday 8:00am – 5:00pm CST

1.800.944.1399 | SignaPay.com

After Hours Support:

• If your Merchant ID Number Begins with: 3899 - 888.830.0555

• If your Merchant ID Number Begins with: 7620 or 9317 - 877.243.6542

• If your Merchant ID Number Begins with: 5363 or 5544 - 800.228.0210

TO RUN A SALE

• Enter “SALE”($) amount on terminal

• Press Green Key

• “Tap, insert, swipe or enter card # will

appear on the Screen”

TAP-MOBILE PAY TRANSACTION

• Enter “SALE”($) amount on terminal

• Press Green Key

• “Tap, insert, swipe or enter Card # will

appear on the screen”

• Ask customer to hold or tap their mobile

device over the Screen for approval

• (No Signature is required for approved

mobile payments)

TRAINING GUIDE

INSERT – EMV/CHIP TRANSACTION

• Enter “SALE”($) Amount on Terminal

• Press Green Key

• Insert Chip card / Chip up into slot below

the Terminals Keypad

(Do Not Remove till Prompted)

• Once approved / Have customer sign

their name on the receipt

• Press Green Button

SWIPED CARD TRANSACTION

• Enter “SALE”($) amount on terminal

• Press Green Key

• “Tap, insert, swipe or enter card # will

appear on the Screen”

VOID TRANSACTION - CARD PRESENT

• Press the Yellow Key

• Choose VOID or press the #3 on the

keypad Enter original full sale $ amount

• Press Green Key

• Conrm amount and press Green Key

• “Tap, Insert, Swipe or Enter Card #

will appear on the Screen” Choose form

of Payment and Follow procedures

VOID TRANSACTION - CARD NOT PRESENT

• Press the F1

• Choose Favorites

• Choose VOID

• Press Green Key