SignaPay Dejavoo Z8 User manual

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CALL ME FEATURE (MUST BE ENABLED)
TURN CLERK PROMPT ON/OFF
TERMINAL POWER OPTIONS
1. From the terminal main screen press the F4 key.
2. Use the#$arrow keys to highlight CALL ME and
press OK.
3. The terminal sends notication to the help
desk and you will receive a call back from a
representative with assistance.
1. From the idle prompt, press F1 to access the
SERVICES menu.
2. Use the#$arrow keys to highlight CORE and
press OK.
3. Use the#$arrow keys to highlight
APPLICATIONS and press OK.
4. Use the#$arrow keys to highlight CREDIT/
DEBIT/EBT and press OK.
5. Use the#$arrow keys to highlight SETUP and
press OK.
6. If prompted, input Manager Password (1234
default).
7. Use the#$arrow keys to highlight TRANS
PROMPTS and press OK.
8. Press OK to select CLERKS.
9. Press OK to select PROMPT.
10. Use the#$arrow keys to highlight desired
option and press OK. 11. To return to the home
screen press the key 3 times.
1. Press and hold the key on the keyboard
and release once terminal starts to reboot.
Dejavoo
Retail Quick Reference Guide for models:
Z8, non-touch screen Z-Line Models
WI-FI INDICATOR (FOR WI-FI ENABLED UNITS)
Wi-Fi connected successfully.
REPRINT RECEIPT
1. From the idle prompt, press F1 to access the
SERVICES menu.
2. Use the#$arrow keys to highlight
FAVORITES and press OK.
3. Use the #$ arrow keys to highlight REPRINT
CR/DB RECEIPT and press OK.
4. If prompted, input Manager Password (1234
default).
5. Use the#$arrow keys to highlight desired
option (LAST, BY TRANSACTION # or BY
CARD NUMBER) and press OK.
6. Transaction receipt prints.
PRINTING REPORTS
1. From the idle prompt, press F1 to access the
SERVICES menu.
2. Use the#$arrow keys to highlight REPORTS
and press OK.
3. Use the#$arrow keys to highlight desired
report type (DAILY REPORT or SUMMARY
REPORT) and press OK.
4. If prompted, input Manager Password (1234
default). 5. REPORT prints.
arrow keys to highlight desired
option and press
OK
. 11. To return to the home
screen press the
key 3 times.
Press and hold the key on the keyboard
and release once terminal starts to reboot.
WI-FI INDICATOR
Wi-Fi connected successfully.

VOID TRANSACTION (CARD PRESENT) VOID TRANSACTION (CARD NOT PRESENT)
1. From your terminal home screen, press the
key until RETURN appears.
2. Input the RETURN AMOUNT and press OK.
3. Conrm the return amount by pressing F2
(Yes) or F4 (Cancel).
4. If prompted input Manager Password (1234
default).
5. Tap (contactless only), insert, swipe or
manually enter card #.
6. The transaction is processed. Return receipts
will print with details of the transaction.
1. From the idle prompt, press F1 to access the
SERVICES menu.
2. Use the #$ arrow keys to highlight
FAVORITES and press OK.
3. Use the#$arrow keys to highlight VOID CR/
DB TRANS and press OK.
4. Use the #$ arrow keys to select BY
TRANSACTION # and press OK.
5. Input TRANSACTION # to be voided and
press OK.
6. If prompted, conrm the VOID AMOUNT by
pressing F2 (YES) or F4 (NO). Conditional on
the terminal’s conguration.
7. If prompted, input Manager Password (1234
default).
8. The void is processed. Void receipts will print
with details of the transaction.
CHIP CREDIT SALE MANUALLY ENTERED CREDIT SALE
CREDIT CARD RETURNDEBIT SALE
1. Input the SALE AMOUNT and press OK.
2. Tap (contactless only) or insert chip card.
3. If prompted, conrm the SALE AMOUNT by
pressing F2 (YES) or F4 (NO). Conditional on
the terminal’s conguration.
4. The transaction is processed. Sales receipts
will print with details of the transaction.
1. Input the SALE AMOUNT and press OK.
2. Manually input card #.
3. Follow the CNP prompts (input exp. date,
ZIP code etc). Conditional on the terminal’s
conguration.
4. The transaction is processed. Sales receipts
will print with details of the transaction.
1. Use the iarrow key to select DEBIT on your
terminal home screen and press OK.
2. Press OK key to select SALE.
3. Input the SALE AMOUNT and press OK.
4. Tap (contactless only), swipe or insert chip
card.
5. If prompted, conrm the SALE AMOUNT by
pressing F2 (YES) or F4 (NO). Conditional on
the terminal’s conguration.
6. Cardholder inputs PIN on terminal PIN Pad
or external PIN Pad and presses OK.
7. The transaction is processed. Sales receipts
will print with details of the transaction.
These steps have been provided as a guide for assistance with your Dejavoo non-touch screen payment
device with AURA software.
IMPORTANT: The terminal’s idle prompt displays CREDIT and SALE options and a prompt to access the
SERVICES menu (F1). To change payment type, use the $key to select the payment type you prefer. To
change transaction type, press the key until the transaction type you prefer appears.
Retail Quick Reference Guide for models:
Z8, non-touch screen Z-Line Models
SETTLE DAILY BATCH
1. From the idle prompt, press F1 to access the
SERVICES menu.
2. Use the#$arrow keys to highlight
SETTLEMENT and press OK.
3. Use the#$arrow keys to highlight SETTLE
DAILY BATCH and press OK.
4. If prompted, input Manager Password (1234
default).
5. Terminal communicates with the host.
6. Settlement Report prints.
1. From your terminal home screen, press the
key until VOID appears.
2. Input VOID AMOUNT and press OK.
3. Conrm void amount by pressing F2 (YES) or F4
(CANCEL).
4. If prompted, input Manager Password (1234
default).
5. Tap (contactless only), insert, swipe or manually
enter card #.
6. Conrm void amount by pressing F2 (YES) or F4
(NO).
7. The transaction is processed. Void receipts will
print with details of the transaction.
From your terminal home screen, press the
1.
From your terminal home screen, press the
key until
2.
Input the
: The terminal’s idle prompt displays
). To change payment type, use the
change transaction type, press the key until the transaction type you prefer appears.