SIIG USB 3.0 User manual

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USB 3.0 HDMI/DVI Dual
Head Display Adapter
Quick Installation Guide
04-0829A
Introduction
The USB 3.0 HDMI/DVI Dual Head Display
Adapter let you easily and quickly add dual
displays to your USB 3.0 enabled system.
Key Features and Benefits
• Compliant with Universal Serial Bus 3.0
Specification
• HDMI and DVI supporting 1080p and up
to 2048 x 1152 resolutions
• Display modes: Primary, Extended & Mirror
• Operating power consumption: 460mA
• Connect up to 6 monitors simutaneously
System Requirements
• Windows®8 (32-/64-bit) / 7 (32-/64-bit) /
Vista (32-/64-bit) / XP (32-bit)
• Desktop or notebook computer with an
available USB 3.0 port

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Package Contents
•USB 3.0 HDMI/DVI Dual Head Display
Adapter
• USB 3.0 cable (Type A/B)
• Software CD
• Quick installation guide
Layout
Figure 1: Front Layout
LED indicators from left to right: HDMI output, DVI output, power

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Figure 2: Back Layout
Power Jack
DVI Out
HDMI Out
USB 3.0 Type B
Application
PC
DVI
Display
HDMI
Display
Figure 3: Application
One PC can connect up to three USB 3.0 HDMI/DVI Dual Head Display Adapters,
equivalent to up to six monitors.

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Windows Installation
Follow the instructions below to install the USB
3.0 HDMI/DVI Dual Head Display Adapter drivers.
Windows 8 (32-/64-bit) / Windows 7 (32-/
64-bit) / Windows Vista (32-/64-bit) /
Windows XP (32-bit)
1. Insert the driver CD.
2. For Windows 8 / Vista: At the prompted
driver window, double click Setup. If the
driver window does not pop out, press
Windows key and Rto call out the Run
window, then type D:\Setup.exe and click
OK. (Change D: to match your CD\DVD-
ROM drive letter)
For Windows 7: At the AutoPlay box, click
Open folder to view files. Double click
Setup.
For Windows XP: Click Start, Run. Type
D:\Setup.exe, click OK. (Change D: to
match your CD\DVD-ROM drive letter)
3. At the User Account Control, click Yes or
Allow. For XP, skip this step.

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4. Click I Accept.
5. Plug the adapter into the computer, click
Cancel at Found New Hardware (if
prompted), then restart the computer.
To Verifying Windows Installation
1. Check in Device Manager.
For Windows 8 / Windows 7 / Windows XP:
Right click Computer or My Computer,
click Manager, then click Device Manager.
For Windows Vista: Right click Computer,
click Manager, click Continue, then click
Device Manager.
2. A USB3.0 Dual Video Adapter should be
listed under USB Display Adapters, and
DisplayLink Audio should be listed under
Sound, video and game controllers.
Note: If there is a (yellow question mark)
or (exclamation mark) next to that item,
then the driver is not properly installed.
Please delete the item, unplug the adapter
and repeat the driver installation steps.

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Display Configuration
Note:the following screen shots in this
section are using Windows 7 operating
system. It may not match your operating
system, but the definition of buttons, tabs
and menus are the same.
Utility Settings
Thesuppliedutilityallowsconfiguringthedisplay
mode, screen rotation, screen resolution, and
physical arrangement of your monitors.
1. Click (utility icon) in the Windows
System Tray. Note that the utility icon may
be hiddden in the Windows System Tray.
Click (arrow icon) to bring up more icons
if this happens.
2. Select a preferred option, and then click it.
Figure 4: Utility Setting

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Description of the Settings
•DisplayLink Manager: Enable the
Windows screen resolution page
•Check for Updates: Check for the latest
driver and download if available
USB 3.0 Dual Video Adapter:
•Screen Resolution: Click to select an
available resolution. Note that this function
is invalid in mirror mode, as the resolution
is defined by the resolution of the primary
monitor
•Screen Rotation: Rotate the screen
according to the desired orientation
•Extend To: Extend the screen according to
the desired orientation
•Set as Main Monitor: Set this screen to the
main screen
•Mirror: Duplicate the primary monitor to
the monitor which connects with the
adapter
•Optimize for Video: Optimize the video
quality when playing back. Text may
appear less clear when enabling.

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•Off: Turn off the monitor
•Fit to TV: Adjust the size of Windows
Desktop on the TV. Note that this function
works only when one add-on monitor is
connected
•Audio Setup: Enable the Windows audio
configuration page. This function works
only in specific models
•Video Setup: Enable the Windows screen
resolution
Multi-Monitor Configuration
The additional DVI/HDMI monitors can be
configured to either mirror mode, extended mode
or be the primary display.
Position the mouse anywhere on the Windows
Desktop,
For Windows 8/ Windows 7: Right click then
select Screen Resolution.
For Windows Vista: Right click and select
Personalize, then click Display Settings.
For Windows XP: Right click then select
Properties >Settings.

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Alternatively, click (utility icon) in the
Windows System Tray, and then select
DisplayLink Manager or Video Setup.
Figure 5: Monitor Orientation
Extended Mode
1. Refer to the Multi-Monitor Configuration
on page 8 to open the configuration page.
2. In the Display drop-down menu, select the
preferred monitor.
3. For Windows 8 / Windows 7: In the Mutiple
Displays drop-down menu, select Extend
these displays.

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For Windows Vista: Check the Extend the
desktop onto this monitor box.
For Windows XP: Check the Extend my
Windows desktop onto this monitor box.
4. Click OK to save the settings.
5. Click Yes or Keep changes to save the
change. If the setting mode is the same with
the previous one, skip this step.
6. Once the setting is completed, simply drag
and drop the application icons or the opened
windows, in restore down mode, to the
add-on monitor.
However, some applications may not
support to display on the extended desktop.
Cursor Disappearing
In some cases, when removing the adapter in
extended mode, the desktop will still be paired to
the add-on monitor(s) and the mouse cursor may
not return to the primary monitor. If this happens,
connect the add-on monitor(s) and adapter again
or keep moving the mouse.

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Video Playback in Extended Mode
If the video or DVD playback quality is poor or
low performance in the extended mode, please
playback on the primary monitor instead of the
add-on monitor(s).
Mirror Mode
1. Refer to the Multi-Monitor Configuration
on page 8 to open the configuration page.
2. In the Display drop-down menu, select the
preferred monitor.
3. For Windows 8 / Windows 7: In the Mutiple
Displays drop-down menu, select Duplicate
these displays.
Windows Vista: Uncheck the Extend the
desktop onto this monitor box.
Windows XP: Uncheck the Extend my
Windows desktop onto this monitor box.
4. Click OK.
5. Click Yes or Keep changes to save the
change. If the setting mode is the same with
the previous one, skip this step.

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Note: Video playback in mirror mode is not
recommended under Windows XP system
or in Basic mode under Windows Vista &
Windows 7 system.
Primary Monitor
1. Make sure your add-on monitor is in the
Extened mode. Refer to the Multi-Monitor
Configuration on page 8 to open the
configuration page.
2. In the Display drop-down menu, select the
preferred monitor.
3. Check the Make this my main display box
on Windows 8 / Window 7 / Windows
Vista or Use this device as the primary
monitor box on Windows XP.
4. Click OK to confirm and close the settings
screen.

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Uninstalling the Driver
For Windows 8 (32-/64-bit) / 7 (32-/64-bit)
1. Open the Control Panel > Programs >
Programs and Features. Under the
Uninstall or change a program, double
click DisplayLink Graphics.
2. For Windows 8: Click Yes, Yes, and OK.
For Windows 7: Click Yes for twice.
3. Click Yes to restart the computer.
For Windows Vista (32-/64-bit)
1. Open the Control Panel > Programs and
Features. Under the Uninstall or change a
program, double click DisplayLink
Graphics.
2. Click Yes, Allow, OK, then click Yes to
restart the computer.
For Windows XP (32-bit)
1. Open the Control Panel >Add or Remove
Program. Click DisplayLink Graphics and
click Remove.
2. Click Yes and OK to restart your computer.

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Frequently Asked Questions
Q1: Why won't my DVD video play when I
move it over to the extended display?
A1: Some DVD playback software packages do
not support playing on a second display
adapter.
Q2: There are lines running up and down my
screen or the screen is distorted
A2: This is due to a low or unsupported refresh
rate. You can change this in Display
Properties/Settings/Advanced/Monitor.
Make sure the refresh rate you set is not
higher than what your monitor can support.

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Technical Support and Warranty
QUESTIONS? SIIG’s Online Support has answers! Simply visit our web site at
www.siig.com and click Support. Our online support database is updated daily with
new drivers and solutions. Answers to your questions could be just a few clicks away.
You can also submit questions online and a technical support analyst will promptly
respond.
SIIG offers a 3-year manufacturer warranty with this product. This warranty covers the
original purchaser and guarantees the product to be free of any defects in materials or
workmanship for three (3) years from the date of purchase of the product.
SIIG will, at our discretion, repair or replace (with an identical product or product
having similar features and functionality) the product if defective in materials or
workmanship. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state. Please see our web site for more warranty details.
If you encounter any problems with this product, please follow the procedures below.
A) If it is within the store's return policy period, please return the product to the store
where you purchased from.
B) If your purchase has passed the store's return policy period, please follow the steps
below to have the product repaired or replaced.
Step 1: Submit your RMA request.
Go to www.siig.com, click Support, then REQUEST A PRODUCT REPLACEMENT
to submit a request to SIIG RMA or fax a request to 510-657-5962. Your RMA request
will be processed, if the product is determined to be defective, an RMA number will
be issued.
Step 2: After obtaining an RMA number, ship the product.
• Properly pack the product for shipping. All accessories that came with the
original package must be included.
• Clearly write your RMA number on the top of the returned package. SIIG will
refuse to accept any shipping package, and will not be responsible for a product
returned without an RMA number posted on the outside of the shipping
carton.
• You are responsible for the cost of shipping to SIIG. Ship the product to the
following address:
SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538-3152, USA
RMA #:
• SIIG will ship the repaired or replaced product via Ground in the U.S. and
International Economy outside of the U.S. at no cost to the customer.

About SIIG, Inc.
Founded in 1985, SIIG, Inc. is a leading manufacturer of IT connectivity
solutions (including Serial ATA and Ultra ATA Controllers, FireWire, USB,
and legacy I/O adapters) that bridge the connection between Desktop/
Notebooksystems andexternal peripherals. SIIGcontinues togrow byadding
A/V and Digital Signage connectivity solutions to our extensive portfolio.
SIIGproducts offercomprehensive user manuals,many user-friendlyfeatures,
and are backed by an extensive manufacturer warranty. High quality control
standards are evident by the overall ease of installation and compatibility of
our products, as well as one of the lowest defective return rates in the industry.
SIIG products can be found in computer retail stores, mail order catalogs,
throughmajor distributors, system integrators, and VARs in the Americas and
the UK, and through e-commerce sites.
USB 3.0 HDMI/DVI Dual Head Display Adapter is a trademark of SIIG, Inc. SIIG and the SIIG
logo are registered trademarks of SIIG, Inc. All other names used in this publication are for
identification only and may be trademarks of their respective owners.
August, 2012 Copyright © 2012 by SIIG, Inc. All rights reserved.
PRODUCTNAME
USB 3.0 HDMI/DVI Dual Head Display Adapter
FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS B
OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE
FCCCOMPLIANCESTATEMENT:
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE
SIIG,Inc.
6078 Stewart Avenue
Fremont, CA 94538-3152, USA
Phone: [phone]