SIIG SIIG 2-Port Serial 950-Value User manual

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SIIG 2-Port Serial 950-Value
Quick Installation Guide
04-0354C
Introducing the SIIG 2-Port Serial 950-Value
The SIIG 2-Port Serial 950-Value high-speed serial I/O
card provides two additional 9-pin serial ports.
Features and Benefits
•Conforms to PCI v2.2 Plug and Play
•Can be installed in 32-/64-bit, 3.3v/5v PCI and
PCI-X slots
•Reduces CPU load and improves system
performance dramatically
•Built-in FIFO buffers dramatically increase data
transmit/receive speed, especially under Windows
multitasking environment
•High-speed serial port (9-pin) works with 56K V.90
external modems, ISDN terminal adapters, PDAs,
digital cameras, label printers and other serial
devices
System Requirements
•Pentium or equivalent PC with an available PCI slot
•Windows®7 (32-/64-bit) / Vista (32-/64-bit) / XP
(32-/64-bit) / Server 2003 & 2008 (32-/64-bit) / 2000
/ ME / NT4.0 / 98SE / 98 / 95
PackageContents
•SIIG 2-Port Serial 950-Value board
• Driver CD
• Quick installation guide

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Layout
Figure 1. Layout
Hardware Installation
General instructions for installing the card are provided
below. Since the design of computer cases and
motherboards vary, refer to your computer’s reference
manual for further information, if needed.
Static Electricity Discharge may permanently damage
your system. Discharge any static electricity build up in
your body by touching your computer’s case for a few
seconds. Avoid any contact with internal parts and
handle cards only by their external edges.
1. Turn OFF the power to your computer and any
other connected peripheral devices.
2. Unplug the power cord from the back of the
computer.
3. Remove the computer cover.
4. Remove the slot bracket from an available PCI slot.
5. Carefully align the card's bus connector with the
selected PCI slot on the motherboard. Push the
board down firmly, but gently, until it is well seated.
Serial Port 2
Serial Port 1

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6. Replace the slot bracket holding screw to secure the
card.
7. Replace thecomputercoverandreconnect thepower
cord.
Software Installation
This section provides information on how to install the
SIIG 2-Port Serial 950-Value drivers.
Windows 7 (32-/64-bit)
1. Right click Computer, click Manage, click Device
Manager.
2. Insert the driver CD. Right click PCI Serial Port,
click Update Driver Software.
3. Click Browse my computer for driver software.
4. Type D:, then click Next. (Change D: to match your
CD/DVD-ROM drive letter)
5. At Windows has successfully updated your driver
software, click Close.
6 Right click Other PCI Bridge Device, click Update
Driver Software.
7. Repeat steps 3-5.
8. Right click CyberSerial Communication Port, click
Update Driver Software.
9. Click Browse my computer for driver software.
10. Type D:, click Next. (Change D: to match your CD/
DVD-ROM drive letter)
11. At Windows has successfully updated your driver
software, click Close.
12. Repeat steps 8-11 to complete the installation.

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Windows Vista (32-/64-bit)
1. At the Found New Hardware window, insert the
driver CD, click Locate and install driver software
(recommended), click Continue.
2. Click Don't Search Online, Next, then click Close.
3. Repeat step 2to complete the driver installation.
Windows XP (32-/64-bit) / Server 2003 (32-/64-bit)
1. At the Found New Hardware Wizard, insert the
driver CD.
2. Select No, not this time, click Next. (Skip this step
if not prompted)
3. Select Install the software automatically
(Recommended),then click Next.
4. Click Finish.
5. Repeat steps 1-4 two more times.
6. Restart Windows to complete the installation.
Windows Server 2008 (32-/64-bit)
1. At the Found New Hardware Wizard, click Locate
and install driver software (recommended).
2. Insert the driver CD.
3. Click Don't search online.
4. Click I don't have the disc. Show me other options.
5. Click Browse my computer for driver software
(advanced).
6. Type D:, then click Next. (Change D: to match your
CD/DVD-ROM drive letter)
7. AtThe sofware for this device has been sucessfully
installed, click Close.
8. Repeat steps 3-7 to complete the installation.

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To Verify Windows 7 / Vista / XP / Server 2003 &
2008 Installation
1. Check in Device Manager to verify installation.
For Windows 7: Right click Computer, click Manage,
then click Device Manager.
For Windows Vista: Right click Computer, click
Manage,clickContinue, thenclick Device Manager.
For Windows XP / Server 2003: Right click My
Computer, click Manage, then click Device
Manager.
For Windows Server 2008: Right click Computer, click
Manage,doubleclick Diagnostics,then clickDevice
Manager.
2. Click on the +(plus sign) in front of Ports (COM &
LPT), CyberSerial 950 16Cxxx... should be
displayed two times.
3. Double click Multifunction adapters, SIIG
CyberPro 2S board should be displayed.
Windows 2000
1. At the Found New Hardware Wizard, click Next.
2. Select Search for a suitable driver for my device
(recommended), then click Next.
3. Check Specify a location, uncheck the other boxes,
then click Next.
4. Insert the driver CD, type in D:\2000, then click OK.
(Change D: to match your CD-ROM drive letter)
5. Click Next and Finish.
6. Repeat steps 1-5 two more times.
7. Restart Windows to complete the installation.

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To Verify Windows 2000 Installation
1. Right click My Computer, click Manage, then click
Device Manager.
2. Click on the +(plus sign) in front of Ports (COM &
LPT), CyberSerial 950 16Cxxx... should be
displayed two times.
3. Double click Multifunction adapters, SIIG
CyberPro 2S board should be displayed.
Windows ME
1. At the Add New Hardware Wizard, select Specify
the location of the driver (Advanced),then click
Next.
2. Insert the driver CD, check Specify a location,
uncheck the other box, type in D:\ME,then click
Next.(Change D: to match your CD/DVD-ROM
drive letter)
3. Click Next, then Finish.
4. Repeat steps 1& 2.
5. Click Next, Next, then Finish.
6. Restart Windows to complete the installation.
Windows 98SE / 98
1. At the Add New Hardware Wizard, click Next.
2. Select Search for the best driver for your device
(Recommend), then click Next.
3. Insert the driver CD, check Specify a location,
uncheck the other boxes, type in D:\9x, then click
Next. (Change D: to match your CD/DVD-ROM
drive letter)
4. Click Next, then Finish.

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5. Repeat steps 1-4.
6. Restart Windows to complete the installation.
Windows 95
1. At the Update Device Driver Wizard, click Next.
2. Insert the driver CD, click Other Locations.
3. Type in D:\9x, click OK, then click Finish. (Change
D: to match your CD/DVD-ROM drive letter)
4. At the Insert Disk window, click OK. At Copying
Files dialog box, type in D:\9x,then click OK.
(Change D: to match your CD/DVD-ROM drive
letter)
5. Restart Windows to complete the installation.
To Verify Windows ME / 98SE / 98 / 95 Installation
1. Right click My Computer, click Properties,then
click Device Manager.
2. Double click Ports (COM & LPT), CyberSerial 950
16Cxxx... should be displayed two times.
3. Double click Multi-function adapters, SIIG
CyberPro 2S board and PCI Function should be
displayed.
Windows NT 4.0
1. From the desktop click Start, then Run.
2. Insert the driver CD, type in
D:\NT4\Install_serial.exe, then click OK.
(Change D: to match your CD/DVD-ROM drive
letter)
3. At Welcome window, click Next .
4. Select Install, then click Next.

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5. Click Yes, then click Exit.
6. Restart Windows to complete the installation.
To Verify Windows NT 4.0 Installation
1. Click Start, Settings, Control Panel.Double click
Ports device icon.
2. Two new COM ports will be assigned when
successfully installed.

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Changing COM Port Address
Some serial devices need a specific COM port in order to
work. If your serial device works properly, do not
change this setting.
Windows 7 / Vista / XP / Server 2003 & 2008 / 2000
1. From the Device Manager window, double click
Ports (COM & LPT), then double click the
CyberSerial serial port you want to change.
2. Click Settings tab, then click Advanced.
3. Click the down arrow that is next to the COM Port
number box and select a COM port that is not in use.
Click OK.
4. Click OK again, then close Device Manager to save
your changes.
Windows ME / 98SE / 98 / 95
1. From the Device Manager window double click
Ports (COM & LPT), then double click the
CyberSerial serial port you want to change.
2. Click Settings tab, click the down arrow that is next
to the Port Name box and select a COM port that is
not in use.
3. Click OK, then close Device Manager to save your
changes.

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Technical Support and Warranty
QUESTIONS? SIIG’sOnline Support has answers! Simply visit our
web site at www.siig.com and click Support. Our online support
database is updated daily with new drivers and solutions. Answers
toyour questions could be justafew clicks away. You canalsosubmit
questions online and a technical support analysts will promptly
respond.
SIIGoffers alifetime manufacturerwarranty withthis product. Please
see our web site for more warranty details. If you encounter any
problems with this product, please follow the procedures below.
A) If it is within the store's return policy period, please return the
product to the store where you purchased from.
B) Ifyour purchase has passed the store'sreturnpolicy period, please
follow these steps to have the product repaired or replaced.
Step 1: Submit your RMA request.
Go to www.siig.com, click Support, then RMA to submit a
request to SIIG RMA. Your RMA request will be processed, if the
product is determined to be defective, an RMA number will be
issued.
Step 2: After obtaining an RMA number, ship the product.
•Properly pack the product for shipping. All software, cable(s)
and any other accessories that came with the original package
must be included.
•Clearly write your RMA number on the top of the returned
package. SIIG will refuse to accept any shipping package, and
will not be responsible for a product returned without an
RMA number posted on the outside of the shipping carton.
•You are responsible for the cost of shipping. Ship the product
to the following address:
SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538-3152, USA
RMA #:
•SIIG will ship the repaired or replaced product via Ground
in the U.S. and International Economy outside of the U.S. at
no cost to the customer.

PRODUCT NAME
SIIG 2-Port Serial 950-Value
FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS
B OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE
FCCCOMPLIANCESTATEMENT:
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE
SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538-3152, USA
Phone: [phone]
About SIIG, Inc.
Founded in 1985, SIIG, Inc. is a leading manufacturer of IT connectivity
solutions (including Serial ATA and Ultra ATA Controllers, FireWire, USB,
and legacy I/O adapters) that bridge the connection between Desktop/
Notebook systems and external peripherals. SIIG continues to grow by
adding A/V and Digital Signage connectivity solutions to our extensive
portfolio. Allcentered around the distribution and switching of A/V signals
overCAT5/6,theseproductsincludematrixswitches,distributionamplifiers,
extenders, converters, splitters, cabling, and more.
SIIG is the premier one-stop source of upgrades and is committed to
providing high quality products while keeping economical and competitive
prices. High-quality control standards are evident by one of the lowest
defective return rates in the industry. Our products offer comprehensive
user manuals, user-friendly features, and most products are backed by a
lifetime warranty.
SIIG products can be found in many computer retail stores, mail order
catalogs, and e-commerce sites in the Americas, as well as through major
distributors, system integrators, and VARs.
SIIG 2-Port Serial 950-Value is a trademark of SIIG, Inc. SIIG and the SIIG logo are registered
trademarksofSIIG,Inc. MicrosoftandWindowsareregisteredtrademarksofMicrosoftCorporation.
All other names used in this publication are for identification only and may be trademarks of their
respectiveowners.
March, 2010 Copyright © 2010 by SIIG, Inc. All rights reserved.