Silent Beacon SB2.0 User manual

SILENT BEACON 1MANUAL
SILENT BEACON MANUAL
Version 2.0.0
Model: SB2.0
®

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Table of Contents
Introduction......................................................................................................................... 3
Button Functions................................................................................................................. 3
Important Warnings & Safety Information.......................................................................... 3
Care & Maintenance........................................................................................................... 3
Device Overview................................................................................................................. 5
Charging Your Device...................................................................................................... 14
The Silent Beacon Application......................................................................................... 14
Pairing the Device ............................................................................................................ 15
Adding Contacts............................................................................................................... 15
Sending Alerts .................................................................................................................... 8
Placing a Phone Call........................................................................................................ 15
Check Pairing Status........................................................................................................ 16
Nudge Feature.................................................................................................................... 9
Footsteps Feature .............................................................................................................. 9
Find Feature ..................................................................................................................... 16
Battery Status................................................................................................................... 16
Resetting Your Device...................................................................................................... 16
Firmware Updates............................................................................................................ 17
Wearing Your Device ....................................................................................................... 17
Troubleshooting................................................................................................................ 18
Additional Warnings & Safety Information....................................................................... 18
Device Disposal................................................................................................................ 19
Terms of Sale ................................................................................................................... 19
Restrictions....................................................................................................................... 14
License.............................................................................................................................. 14
Device Return Policy........................................................................................................ 20
Coverage of Device Warranty.......................................................................................... 20
Obtaining Warranty Service............................................................................................. 20
General Provisions........................................................................................................... 15
Limited Warranty .............................................................................................................. 16
Disclaimer of Warranty..................................................................................................... 16
Exclusions......................................................................................................................... 17
Limitation of Liability......................................................................................................... 17
Technical Specifications................................................................................................... 21
Certifications & Safety Approvals..................................................................................... 22
Glossary............................................................................................................................ 23
Support & Contact Information......................................................................................... 24

SILENT BEACON 3MANUAL
Introduction
Thank you for purchasing Silent Beacon’s SB2.0. Our second-generation Bluetooth®
enabled, personal safety device was created to give you and your loved ones added
peace of mind by allowing you to make phone calls and send alerts in emergency
situations when you can’t reach your phone. We hope you will continue to enjoy the
Silent Beacon’s ease of use and wide range of features.
Important Warnings & Safety Information
WARNING! If you place the Silent Beacon close to your ear, sudden loud noises could
pose a potential hearing risk.
WARNING! Submerging the Silent Beacon in water will cause damage to theBeacon.
This may cause the unit to be unresponsive and not able to send alerts or place calls
correctly. Avoid direct exposure to rain.
WARNING! If the Silent Beacon battery drops below 10%, performance may be
compromised. It is recommended that you keep the Beacon charged above 20%.
WARNING! This Silent Beacon is not intended for children under eighteen (18) years old.
Anyone under the age of eighteen (18) requires permission from parents or guardians
before using the Beacon or App.
IMPORTANT! Please read the additional warning and safety information under
“Additional Warnings & Safety Information.”.
IMPORTANT! The Silent Beacon is intended to be used with a compatible iOS or Android
smartphone that has the latest operating version and is compatible with Bluetooth 5.0™.

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Definitions
The Silent Beacon device (herein referred to as Beacon)
The Silent Beacon’s application (herein referred to as App)
The main Silent Beacon user (herein referred to as User)
A second user of the App and Beacon (herein referred to as Secondary User)
A person you choose to receive alerts inside the app is called an Emergency Contact
A User’s mobile phone, Tablet, Laptop or Bluetooth Computer (herein referred to as
Smartphone)
The lighting system on the Device (herein referred to as LEDs)
Care & Maintenance
Protect your Silent Beacon and accessories as you would any other type of sensitive
electronic equipment. If your Beacon requires cleaning, consider the following:
The Beacon can be cleaned with a dry cloth if needed. The cords can be dry dusted as
required. Avoid getting moisture or liquids into any buttons, parts, or other open areas,
including the Micro-USB port and speaker/microphone holes.

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QuickStart Guide
This short guide is to help you quickly set up your Silent Beacon and to connect it to the
Silent Beacon Application. For a rundown of the Application setup please visit our
online guide here: www.silentbeacon.com/knowledge-base
Step 1
Locate the USB Cord that came with the product and connect it to
the USB Port on the Beacon to fully charge the device. It should take
3 hours to fully charge.
Step 2
Turn on the Beacon by pressing the secondary button located on the
right side of the device for 3 seconds. You will know you have
completed this step when the LED lightens up and changes color, you
hear an audio sequence and feel the Beacon vibrate.
Step 3
Open the Silent Beacon App and navigate to the Beacon tab. Chose
the correct Model image of the Silent Beacon and follow the onscreen
instructions.
Note: Your Smartphone needs to be Bluetooth 5.0 compatible, and you must have the
latest version of iOS or Android.
Note: Bluetooth Settings must be turned on in your smartphone/tablet

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Beacon Overview
Main Alert Button
The larger button with a raised center is the main alert button. This button will place the
emergency phone call as well as send your custom alert messages to your other
emergency contacts via text message, push notification, and email.
Emergency Alert Mode
Pressing the Main Alert Button for 2 seconds will send the Emergency Alert by placing a
phone call and sending your GPS location to your Emergency Contacts.
Silent Mode
While in the Emergency Alert Mode you can press the Main Alert Button again for 1
second to activate Silent Mode. This will disable the sounds and lights to discreetly send
for help without anyone knowing.
To deactivate Silent Mode, hold the button down again for 1 second and the LED and
speaker will turn back on. This process can be repeated as needed.
Important: Inside the main menu of the App you will see an activate/deactivate emergency
alert. This must be pressed to turn off the Emergency Alert Mode. For safety reasons you
cannot turn off an Alert by the Beacon itself.
Important: To place an Emergency Alert directly from the App, hold the Activate Emergency
Alert Button in the main menu for 3 seconds (you will see a countdown timer) to place an
Emergency Alert manually

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Secondary Button
The smaller button located on the lower right of the Beacon enables additional
functionality to help in various situations. The 4 functions are outlined below.
Power On
Hold down the secondary button for 2 seconds.
Check-in (previously called nudge)
Tap the button 3 times rapidly within 2 seconds.
This feature sends a customized message along with your GPS location letting your
Emergency Contacts know you are OK.
Footsteps
Hold down the button for 3 seconds.
This feature that allows you to see loved-ones in real time when they are entering
situations in which they wish to be monitored. Turning “Footsteps” on allows the user to
be tracked by the Contacts you have pre-selected within the App. Turning off Footsteps
discontinues the tracking so your location is private again.
Beacon Status
One tap of the button.
This action will show you either a blue, red or no light. Blue means you are connected to
the App; red means you are not connected; no light means the unit is off.

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Pressing Both Buttons
Pressing both buttons at the same time allows you to turn the device on and off as well
as restarts the Beacon.
Power Off
Hold both buttons for 5 seconds.
The Beacon will blink purple letting you know you can let go of the buttons.
Reset
Hold both buttons for 20 seconds.
If there is an issue with your beacon and you feel you need to reset it.
Warning: The Silent Beacon and App will lose its connection if Beacon resets. All information
on the Beacon will be erased making you have to go through the pairing process again inside
the Silent Beacon App.

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Wristband
The Silent Beacon comes with a wristband allowing you to easily engage the Beacon
from your wrist.
The indentations on the top and bottom of the Beacon’s backside is where you are able
to connect the universal 18mm wristband. The connection ports accommodate universal
wristbands which allows for various styles.
To view a tutorial on how to connect the Silent Beacon wristband click this link.
Silentbeacon.com/kb/videos/wristbandconnection

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Multicolored LED
Our brightly lit LED light allows for heightened visibility you to show you the status of
your Silent Beacon.
Pairing Mode / Start Up
Flashing Blue for 2 seconds
Beacon to connected to the App
Flashing Red for 2 Seconds
Beacon disconnected from the App
Status Check
Blue for 1 second
Showing you the Beacon is connected
to the App
Red for 1 second
You are not connected to your
smartphone/tablet correctly or you are
out of the range of your device.
Alert Modes
Blinking Red
You have placed the device in an Alert
Mode and it is transmitting your
emergency.
Solid Green
The unit is fully charged
Pulsing Green
The Beacon is being charged
White Pulsing
A check-in message is being sent
Blinking Blue for 1 minute
Beacon Finder has been activated
Yellow light every 5 minutes
Battery needs to be recharged
Blinking Yellow then Red
One of your Contacts is in an Emergency

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Microphone
Our omni directional microphone ensures all audio is transmitted when you are talking
to your Emergency Contact. You can talk directly into the Beacon to converse with the
Emergency Contact.
USB Port
The waterproof USB Port accepts the reversable USB-C Connector that is standard on
all tech products.

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Keychain Hole
The Keychain hole allows for keychain, hook, and/or lanyard.
Speaker
The waterproof speaker is housed directly in the middle of the Silent Beacon. Audio
levels can be adjusted within your Smartphones Bluetooth audio settings.

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Accessory Clip
Utilize the accessory clip to be able to carry this product on various items including
clothes and backpacks.
USB-C Cord
Included in the package is a 3-foot USB-C Cord which is the latest standard for tech
products. Please ensure proper connection to a stable power source.

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Charging Your Beacon
To charge the Silent Beacon, connect the included USB-C
cable into the USB port located on the bottom of the
Beacon. Insert the other end into a power source, as
illustrated below.
The Silent Beacon LED lights will blink green while charging.
The Beacon will glow green when fully charged. If you are
using the Beacon while it is charging, the LED will display
the lights from your current alert mode.
For more information on the battery, please visit “Battery Status”on page 9.
Note: Charge time from either a PC or car 12-Volt socket is much longer than with an
AC power outlet.
The Silent Beacon Application
The Silent Beacon pairs to your compatible smartphone, tablet or Bluetooth™device via
our Silent Beacon Application.
Search the App store for your smartphone, tablet or other compatible Bluetooth device
for our official “Silent Beacon” Application and download the app. If your smartphone,
tablet or other compatible Bluetooth device does not download the Silent Beacon
Application, consult that device’s respective manuals. After downloading the
Application, you must launch the Application and register your version. (Follow
instructions within the App.)
STEPS:
1. Search the App Store on your smartphone or tablet to download the official Silent
Beacon Application.
2. Once downloaded, open and register/login by following the prompt.
3. When prompted make sure you accept turning on your GPS and Background
Location Services where the App is running.

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Connecting the Beacon to App
Our Silent Beacon App will give you step-by-step instructions to help pair your Silent
Beacon and set up the functionality. Make sure Bluetooth is turned on within your phone
and you have allowed the App to use Location Services when the App is open.
1. Turn on the Silent Beacon by pressing both buttons for 5 seconds.
2. Open the Silent Beacon Application and navigate to the Beacon section.
3. Follow the onscreen instructions to connect.
Note: This process can take up to 30 seconds. If it does not connect, check to make
sure the Beacon is turned on and not paired to another device. If it is, hold both buttons
for 20 seconds to reset and go back to step 1.
4. Once connected it will ask to Pair “Silent Beacon 2.0” to your phone, at which
time you must select Pair.
5. Once Paired fully it will check to make sure you have the most up-to-date
firmware which may take an additional 3 minutes.
Adding a Phone Call Contact
Within the Silent Beacon Application, you may add emergency contacts that you wish to
alert, including 911 or emergency personnel by going to the “Contacts” page. On the top
right of this page, you will see an “Add Contact” icon. Pressing this allows you to
manually enter (as in adding 911 or specific people not stored in your contacts) or
automatically import from your smartphone’s address book.
After you have added a contact, you will be able to choose how you want your contact to
be reached. There will be a toggle that allows you to turn on and off specific alert modes.
These modes can be adjusted per contact. Toggle Call on/off to place a call when the
Silent Beacon is activated. Only one contact can be called in Alert Mode.
Placing a Phone Call
Make sure you have the selected the Call toggle for a primary contact within the
Emergency Contacts settings of the App. Once you have gone into Emergency Alert
Mode you will be able to send and receive phone calls through the Silent Beacon.
Note: When you are in Silent Alert Mode, no lights or audio will be heard through the
speaker; however, all alerts will still be sent to your Emergency Contacts, and once your
Primary Contact picks up, they will be able to hear you. To hang up, simply go to your
smartphone and manually “End Call.” This setting will not work for tablets or other
products that do not connect to a phone line.

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Check Pairing Status
You may check the status of your Silent Beacon’s pairing at any time by viewing the large
Beacon image inside of the App. It will be gray if your device is not paired, Black if paired.
You may also tap either button on the Silent Beacon to see the pairing status, Blue LED
means the Beacon is connected to the App, Red means it is not.
Powering On/Off
Pressing both Buttons for 5 seconds will initially turn on the Silent Beacon. You will see
the LED light up and change color, hear an audio sequence, as well as feeling the
Beacon vibrate, letting you know this was successful. When you are not in an
emergency, you can turn off your Beacon by holding both buttons for 5 seconds.
Find Your Beacon
Within the Beacon section of the App, there is a feature called “Find your Beacon” that
will illuminate when the Silent Beacon is connected. If you lose your Silent Beacon you
may select the “Find” icon when within Bluetooth range to help you find it. The Silent
Beacon will also blink blue and vibrate to help you locate it. The range finder icon lets
you know if you are getting closer or further from the Beacon.
Battery Status
You can check the status of your battery of your Silent Beacon within the Beacon
section of the App. If your battery gets to 5%, it will vibrate, and orange LEDs will flash
to let you know it needs to be recharged. When connected to a power source, the LEDs
will glow green to let you know it is charging. Once the battery is fully charged the light
will stay lit until removed from the USB Cable.
Factory Resetting Your Beacon
To reset the Silent Beacon, hold both buttons down for 30 seconds. The LEDs will cycle
colors, the restart chime will begin and the Beacon will vibrate to let you know the reset
has been completed.
Warning: The Silent Beacon and App will lose its connection if this the device is reset. All
information on the Beacon will be erased making you have to go through the pairing process
again inside the Silent Beacon App.

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Firmware Updates
Firmware is software that runs inside many types of electronic devices, including your
Silent Beacon. The Silent Beacon allows over-the-air firmware updates. Firmware
updates may be released to improve important security encryption, performance and
better functionality. Visit www.silentbeacon.com/firmware directly to learn more about
available updates or consult the Firmware Update portion of the App for more
information.
Wearing Your Beacon
The Silent Beacon is intended for use either on the wristband, multipurpose clip,
keychain or as a pendant. We have included a universal 18m wristband, multipurpose
clip, and the Silent Beacon was created to seamlessly integrate with a keyring.
IMPORTANT! Regardless of how you choose to wear the device, make sure the
speaker/microphone side of the Silent Beacon is positioned as close to your mouth as
possible. This will maximize the microphone clarity, allowing your voice to come through
loud and clear.
Device Bluetooth Connectivity
The longest range (under perfect conditions) when sending an Alert from the Silent
Beacon to your smartphone is approximately 800 feet.
Note: In reality, you will probably find the range to be somewhat shorter due to physical
obstructions and electromagnetic interference.
The sound from the Silent Beacon will slowly deteriorate as you move it further away
from your compatible smartphone, tablet or Bluetooth device. To restore sound quality,
move back into range. All sound and functionality will stop if you move completely out of
range. After moving out of range, your Silent Beacon will try to reconnect to the lost
smartphone periodically. The App will alert you, indicating that it can no longer find the
Silent Beacon. It is strongly advised that you test your Device’s range, connectivity, and
audio levels before you need the Silent Beacon in an emergency. When you are within
range, you can use the “Find your Beacon”feature within the main menu to help locate
your Silent Beacon if lost.
IMPORTANT! For best performance of your Silent Beacon, wear or keep the Silent
Beacon close (and in sight) to your compatible smartphone, tablet or Bluetooth device.
The smaller the number of objects between the Silent Beacon and the App, the better
the quality should be.

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Troubleshooting
For troubleshooting the Beacon or Application, please follow the instructions within the
appropriate sections of this manual or contact Silent Beacon online at
www.silentbeacon.com/contact, or call 888-652-1172.
Additional Warnings & Safety Information
Permanent hearing loss may result from long-term exposure to sound at high volumes.
Use as low a volume as possible. Speakers are capable of delivering loud and high-
pitched sounds at high volumes. Under certain circumstances, exposure to such sounds
can result in permanent hearing loss damage. The volume level may vary, based on
conditions such as the smartphone, tablet or you are using and volume settings. Avoid
prolonged use of the speaker at excessive sound levels.
Reduce the risk of hearing damage by following these safety guidelines during use of the
Silent Beacon Device: Turn the volume control to its lowest level when connecting the
speaker, and then slowly adjust the volume control to a comfortable level. Keep the
volume at the lowest level possible. If increased volume is necessary, adjust the volume
control slowly. If you experience discomfort or ringing in your ears, immediately
discontinue using the speaker.
With continued use at a high volume, your ears may become accustomed to the sound
level, which may result in permanent damage to your hearing without any noticeable
discomfort. Use of a speaker will impair your ability to hear other sounds. Use caution
while using your speaker when you are engaging in any activity that requires your full
attention.
IMPORTANT: Always drive safely, avoid distractions, and follow local laws!
Use of the speaker while operating a motor vehicle may be regulated by local laws. Check
with your local authorities. Use caution while using your speaker when you are engaging
in any activity that requires your full attention.
This package contains small parts that may be hazardous to children and should be
kept out of reach of children at all times. The Silent Beacon is not a toy –never allow
children to play with the Device. The part bags themselves or the many small parts they
contain may cause choking if ingested.
IMPORTANT! If you have a pacemaker or other electrical medical devices, consult your
physician before using the Silent Beacon.
Never try to dismantle the Silent Beacon yourself or push objects of any kind into the
Device, as this may cause short circuits, which could result in a fire or electric shock.
None of the components can be replaced or repaired by users. Avoid exposing the Device
to rain, moisture, or other liquids to protect against damage to the Silent Beacon or injury

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to you. If the Silent Beacon overheats, has been dropped or damaged, has a damaged
cord or plug, or has been dropped in a liquid, discontinue use immediately. Do not use in
areas where there are explosive hazards. Observe all signs and instructions that require
an electrical devices or RF radio devices to be switched off in designated areas such as
hospitals or aircrafts.
The Silent Beacon is powered by a rechargeable battery. The full performance of a new
battery is achieved only after two or three hours of complete charge and discharge cycles.
Unplug the charger from the electrical plug and the Silent Beacon when not in use. Do
not leave a fully charged battery connected to a charger, since overcharging may shorten
battery life. If left unused, a fully charged battery will lose its charge over time. Leaving
the Silent Beacon in hot or cold places, such as in a closed car in the summer or in winter
conditions, will reduce the capacity and lifetime of the battery. Always try to keep the
battery between 0°C and 45°C (32°F and 113°F). A Silent Beacon with a hot or cold
battery may not work temporarily, even when the battery is fully charged. Battery
performance is particularly limited in temperatures well below freezing.
IMPORTANT! The battery used in the Silent Beacon may present a risk of fire or chemical
burn if mistreated. The battery in your Device cannot be removed or replaced by the user.
Any attempt to do so is risky and may result in damage of the Silent Beacon. Only
recharge your battery with the Micro-USB cord included with the Silent Beacon package.
Beacon Disposal
Please dispose of the Silent Beacon according to local regulations and recycle when
possible. Do not dispose with household waste. Do not dispose of the Beacon in a fire,
as the battery may explode. Batteries may also explode if damaged.
Terms of Sale
IMPORTANT: YOU MUST READ AND AGREE TO OUR SILENT BEACON TERMS
OF SALE (the “Terms”) BEFORE OPENING OR USING THE SILENT BEACON (the
“BEACON”) IN ANY WAY. IF YOU DO NOT AGREE TO ALL OF THESE TERMS YOU
HAVE NO RIGHT TO USE THE BEACON, AND YOU MUST WITHIN THIRTY (30)
DAYS OF YOUR RECEIPT OF THIS BEACON, RETURN TO THE POINT OF
PURCHASE. SUCH RETURNS WILL ONLY BE ACCEPTED BY THE POINT OF
PURCHASE IF THE PRODIUCT IS IN ITS ORIGINAL CONDITION.
This Beacon is designed to be used in connection with the Services offered by Silent
Beacon, LLC at www.silentbeacon.com/terms-of-service. You understand and accept
that references herein to the “Beacon” shall mean all parts and components of the
Beacon (including without limitation the Software (as defined below) the Apps (as
defined below) and any other documentation provided by Silent Beacon in connection
with the Beacon).

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Beacon Return Policy
If you are the original purchaser of the Silent Beacon, you may return it in its original
condition within thirty (30) days of the original purchase date and receive a full refund or
exchange in accordance with the terms and conditions located on
www.silentbeacon.com/returns.
Coverage of Device Warranty
The limited warranty covers only the actual Silent Beacon device (Model SB2.0). All
user manuals and accessories (including Wristband, USB cord, box and clip) are not
covered under the warranty. Furthermore, the limited warranty does not cover any
devices that do not bear the Silent Beacon brand name.
Obtaining Warranty Service
If, after following the instructions in the User's Manual and Quick Start Guide, you are
certain that the Silent Beacon is defective, please follow these steps; (a) carefully check
with the place you purchased the Silent Beacon to see if it is outside their return or limited
warranty timeframe; (b) if the Silent Beacon is outside the return or warranty timeframe
(or you purchased the Silent Beacon direct from Silentbeacon.com), please fill out the
RMA form located on our website; (c) pack the Silent Beacon carefully (preferably in its
original packaging); (d) include in the packaging all parts, accessories, manuals, and
other materials originally packaged with the Silent Beacon; (e) include in the packaging a
copy of the original sales receipt or other evidence of the date of original purchase,
including purchase order if from silentbeacon.com; (f) include in the packaging a note
that: (i) describes the defect that has caused you to return the Silent Beacon, and (ii)
includes a daytime phone number where you can be reached; (g) ship the Silent Beacon
to the address below. If you send the packaged Silent Beacon through a postal carrier,
either insure the shipment, or accept the risk if the Silent Beacon is lost or damaged in
shipment.
.