Sim2 CRYSTAL4-SH User manual

NERO4 S 1
SIM2 BV International Srl
CRYSTAL4-SH
User Guide
SuperHybrid

CRYSTAL4-SH
User Guide
2
CRYSTAL4-SH
The CRYSTAL4-SH is not only the first SIM2 hybrid but the products
included in its body all the top features and performances SIM2
developed in the years spent to create , most probably, the best
projector in its class (NERO 4 S and NERO4 S GOLD).
The perfect colorimetry coupled with the best Hybrid Light Source
in the market and the tremendous dynamic create in this SIM2 mid
class product a challenger in any categories including the top one.
Key features
Minimalist Elegance
High Performances
Luxurious Design

CRYSTAL4-SH
User Guide
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Contents
4
Release notes 57 Compatibility Modes
5
Important Information 59 Specifications
5
About this User Guide & Safety 61
Dimensions
7
WARNING – Important Safety Instruction
7
Usage Notice… Do, Do not
11
Handling and transportation
11
Environment
12
Notice
13
Introduction
14
System Components
15
Overview
15
Remote Control
19
Product Overview
20
Connections
21
Keypad
22
Installation
22
Location
23
Mounting
25
Mechanical Lens Shift, Focus and Zoom
26
Connections
288
Switching On and Off
29
LEDs lightning indications
30
Operation
30
Main Menu
32
Display
33
Display – Image Settings
42
Display – Aspect Ratio
44
Display – Edge Mask, Digital Zoom, Image Shift
45
Setup
49
Network
51
Info
52
Image Size and Projection Distances
54
Electronic Perfect Fit

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Release notes
This User Manual version (1.4) describe the CRYSTAL4-SH projector and its features
corresponding to the software version B04 or higher:
Device
Software version
MCU (standby microprocessor)
B03
MST (main image processor)
B04
DDP (DLP processor)
B05
Ethernet device
B02
The above software combination is factory installed since March 8th 2021;

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1 Important information
About this User Guide
This User Guide describes how to set up and operate the following projectors:
 CRYSTAL4-SH
Except where otherwise indicated, the information in this guide applies to all the
projectors listed above, that will be referred to as “CRYSTAL4-SH”.
Information contained in this User Guide may be updated from time to time due to
product improvements and customer feedback. Visit www.sim2.com to find the latest
version of this document.
This document contains proprietary information protected by copyright. All rights are
reserved.
All trademarks and registered trademarks are the property of their respective owners.
Safety
The lightning flash with arrow head within an equilateral triangle
is intended to alert the user to the presence of uninsulated
“dangerous voltage” within the product’s enclosure that may be
of sufficient magnitude to constitute a risk of electric shock to
persons.
The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature
accompanying the appliance.
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE
TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO
NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

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Warning and explanation label

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WARNING - Important Safety Instruction
1. This projector is a Class 1 laser device that conforms with IEC 60825-1:2014 –
product risk group 2. Complies with CFR 1040.10 and 1040.11 except for
conformance as a Risk Group 2 LIP as defined in IEC 62471-5:Ed. 1.0. For more
information see Laser Notice No. 57, dated May 8, 2019
2. Class 1 laser product, do not stare into beam. The bright light may result in
permanent eye damage, when the projector is on, RG2 IEC 62471-5:2015.
3. This projector has built-in laser module. Disassembly or modification is very
dangerous and should never be attempted.
4. Do not open or disassemble the projector as this may cause damage by the
exposure of laser radiation. Any operation or adjustment not specifically
instructed by the user's guide creates the risk of hazardous laser radiation
exposure.
5. Without following the control, adjustment or operation procedure, may cause
damage by the exposure of laser radiation.
6. Do not block any ventilation openings. To ensure reliable operation of the
projector and to protect from over heating, it is recommended to install the
projector in a location that does not block ventilation. As an example, do not
place the projector on a crowded coffee table, sofa, bed, etc. Do not put the
projector in an enclosure such as a book case or a cabinet that restricts air flow.
7. Do not use the projector near water or moisture. To reduce the risk of fire and/or
electric shock, do not expose the projector to rain or moisture.
8. Do not install near heat sources such as radiators, heaters, stoves or any other
apparatus such as amplifiers that emits heat.
9. Clean using only our cleaning kit accessory.
10. Only use attachments/accessories specified by the manufacturer.
11. Do not use the unit if it has been physically damaged or abused. Physical
damage/abuse would be (but not limited to):
• Unit has been dropped.
• Power supply cord or plug has been damaged.
• Liquid has been spilled on to the projector.
• Projector has been exposed to rain or moisture.
• Something has fallen in the projector or something is loose inside.
Do not attempt to service the unit yourself. Opening or removing covers may
expose you to dangerous voltages or other hazards.
12. Do not let objects or liquids enter the projector. They may touch dangerous
voltage points and short out parts that could result in fire or electric shock.
13. See projector enclosure for safety related markings.

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The unit should only be repaired by appropriate service personnel. Adequate
instructions for assembly, operation and maintenance, including clear warnings
concerning precautions to avoid possible exposure to laser and collateral
radiation in excess of the accessible emission limits in Class 1.
Usage Notice
WARNING
-
Do not look into the projector’s lens when the
LED is on. The bright light may hurt your eyes.
WARNING - To reduce the risk of fire or electric shock, do
not expose this projector to rain or moisture.
WARNING - Please do not open or disassemble the projector
as this may cause electric shock.
Do
• Turn off and unplug the power plug from the AC outlet before cleaning the
product.
• Use a soft dry cloth with mild detergent to clean the display housing.
• Disconnect the power plug from AC outlet if the product is not being used for a
long period of time.
Do not
• Block the slots and openings on the unit provided for ventilation.
• Use abrasive cleaners, waxes or solvents to clean the unit.
• Use under the following conditions:
1. Ensure that the ambient room temperature is within 5°C ~ 35°C.
2. Relative humidity is 10% ~ 85%.
• - In areas susceptible to excessive dust and dirt.
• - Near any appliance generating a strong magnetic field.
• - In direct sunlight.

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Read this manual
Read all chapters of this manual carefully before switching on the projector. This
manual provides basic instructions for operating the CRYSTAL4-SH projector.
Installation, preliminary adjustments and procedures that necessitate the removal of
the glass cover and the contact with electrical components, must be performed by
authorized trained technicians. To ensure safe operation and long term reliability use
only the power cord supplied by the manufacturer. Observe all warnings and
precautions. Keep the manual for future consultation.
Do not touch internal parts of the projector
Inside the housing there are electrical parts carrying dangerously high voltages and
parts operating at high temperature. Never open the housing. Entrust all servicing and
repair work to a SIM2 Authorized Service Center. Opening the housing voids the
warranty.
Disconnect the projector from the power supply
The device that disconnects the projector from the electrical outlet, is the power plug.
Ensure that the power cord plugs and the electrical outlets are easily accessible during
installation operations. Pull the plug, not the cord, to disconnect the projector from
the electrical outlet. Use only the specified power supply. Connect the projector to the
electrical supply with rated voltage of between 100-240 V AC, 50/60 Hz and equipped
with a protective earth connection. If you are not sure of your domestic electrical
outlet, contact an electrician. Take care to avoid overloading the power socket and any
extension leads.
Switching the projector off
Pay attention to the switch off procedure for the projector. The projector must always
be brought back to the standby state to allow the projector to carry out the cooling
procedure. Should this not happen, for example due to a power cut, the projector may
enter a state of protection that leads to switch-on being blocked. This block will last
until the internal components of the projector have completely cooled down. Allow 90
seconds for the projector to cool down.
Be careful with cables
Make sure cables are routed so that people are not impeded or become a trip hazard.
Keep all cables away from children. Install the projector as close to the wall socket as
possible. Avoid stepping on power cords, make certain they do not become tangled,
and never jerk or tug them; do not expose them to sources of heat, and make sure
they do not become knotted or crimped. If the power cords become damaged, stop
using the projector and request the assistance of an authorized technician.
Disconnect the projector from the electrical outlet during storms and when not in
use
To prevent damage from lightning strikes in the vicinity, disconnect the projector
during storms or when the projector is going to be left unused for a long time.

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Avoid contact with liquids and exposure to damp
Do not use the projector near water (sinks, tubs and so on); do not place objects
containing liquids on or near the projector and do not expose it to rain, humidity,
drops of water or sprays; do not use water or liquid detergent to clean it.
Place the projector on a stable surface
Place the projector on a stable surface or use a suitable ceiling mounting bracket.
Never place the projector on its side or rear, on the lens or top panel or rear.
Do not allow the projector to overheat
To prevent overheating, allow a free space of at least 0.20 m (5 in) on the rear, on the
top, and on the right and left sides of the projector. Do not obstruct the ventilation
slots. Do not place the projector near heat sources such as heaters, radiators or other
devices (including amplifiers) that generate heat. Do not place the projector in an area
where there is insufficient space (shelving units, bookshelves and so on) and in
general avoid placing it in poorly ventilated areas as this may prevent sufficient
cooling and significantly reduce light-source life.
Take special care regarding movement of the lens
Do not place objects in the slots on the side of the lens and also ensure that vertical
lens movements are not impeded by external objects.
Do not hold the projector by its lens.

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CRYSTAL4-SH handling and transportation
Do not pickup the projector by its lens.
Do not insert objects through the openings in the projector
Make sure that no objects are inserted inside the projector. If this should occur,
disconnect the projector from the power supply immediately and call an authorized
technician.
Power saving
We advise disconnecting the projector from the power supply when not in use. In this
way you will achieve considerable power savings while at the same time protecting
internal electrical parts from wear.
Do not use under the following conditions:
 In extremely hot, cold or humid environments
◦ Ensure that the ambient room temperature is within 5°C ~ 35°C
◦ Relative humidity is 10% ~ 85%
 In areas susceptible to excessive dust and dirt.
 Near any equipment generating a strong magnetic field.
 In direct sunlight.
Environment
This product contains materials derived from natural resources during its
manufacture. It may contain materials that constitute a health and environmental

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hazard. To prevent harmful materials from being released into the environment and to
promote the use of natural materials, SIM2 provides the following information
regarding the disposal and recycling of the product.
Waste electrical and electronic materials (WEEE) should never be disposed of in
normal urban waste disposal facilities.
The
label on the product, shown here, indicating a canceled garbage can,
is intended to remind you that the product requires special handling at
the end of its service life. Materials such as glass, plastic and some
chemical compounds are recoverable and can be recycled for reuse.
Observe the following instructions:
 When you no longer wish to use your electrical and electronic equipment,
take it to your local waste disposal facility for recycling.
 You may return your old equipment to your SIM2 Authorized Dealer free of
charge when you buy a new product that is equivalent or has the same
functions as the old one. Contact SIM2 to find your local dealer.
 If you need more information regarding recycling, reuse and product
exchanges, contact SIM2 customer service.
Lastly we suggest further measures to safeguard the environment, such as recycling of
internal and external packaging (including that used for shipping) in which the product
was delivered. With your help, we can reduce the amount of environmental resources
required to make electric and electronic equipment, reduce the use of waste tips for
used equipment and, in general, improve our quality of life by making sure that
hazardous materials are correctly scrapped. Incorrect treatment of the product at the
end of its service life and failure to follow the above disposal instructions are
punishable under local legislation.
Notice
The projector has been subjected to exhaustive operating tests by SIM2 to guarantee
the highest quality. The projector light source life should thus initially be around 30-60
hours. In addition to the customary checks, the Quality Control department also runs
additional statistical tests before shipment. In such cases, the packaging may show
signs of having been opened, and the hours of light source operation may prove to be
higher than those normally shown when only standard tests are performed.
As the optical system of the CRYSTAL4-SH is extremely compact and has the purpose
of developing very high brightness and contrast, it is possible that a small quantity of
light is visible outside of the projection area and will vary depending the zoom and
shift setup. This characteristic of the optical system is to be deemed as normal. In
order to reduce this effect SIM2 recommends that the area surrounding the
projection screen is as dark as possible.

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2 Introduction
 DLP Technology for a long life, 1 chip DMD DLP®
 4K 8.3Million pixels UHD Resolution
 High Brightness: 3600 Ansi Lumens
 Lan control for commands and diagnostics
 Email malfunctions notifications
 Live Color Calibration
 HDR10 and Hybrid Log-Gamma (HLG)
Key features
Minimalist Elegance
High Performances
Luxurious Design
The CRYSTAL4-SH is not only the first SIM2 hybrid but the products included in its
body all the top features and performances SIM2 developed in the years spent to
create , most probably, the best projector in its class (NERO 4 S and NERO4 S GOLD).
The perfect colorimetry coupled with the best Hybrid Light Source in the market
and the tremendous dynamic create in this SIM2 mid class product a challenger in
any categories including the top one.
High Brightness & High Dynamic Range (HDR)
The CRYSTAL4-SH Superhybrid features a brightness as high as 3,600 lumens.
Because brightness is the key factor in experiencing all the benefits of the HDR
processing in image quality, projectors with limited brightness suffer from low peak
brightness which limits its dynamic range (no HDR ability).
That said, brightness without dynamics and proper management is not enough to
create an extraordinary picture: based on our 20 years of experience in DLP
development, coupled with the experience gained in designing the award- winning
NERO 4S, we are now able to provide simply the best emotive experience in home
cinema.
Perfect HDR
SIM2 is the company with one of the longest and most qualified experiences in the
field of HDR, both in flat monitors and in video projection, having started to work on
HDR more than 13 years ago. HDR processing is THE real revolution in video imaging
and home cinema performance.
The CRYSTAL4-SH SuperHybrid features the same HDR processing developed for the
world famous SIM2 NERO 4S, recognized as the reference standard for HDR image

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perfection. The result of this accurate HDR processing is to make visible all image
details either in the dark and/or bright parts of the image: an impressive cinematic
achievement and quite an experience!
Accurate and vibrant lively Colors
A weak point of many Laser hybrid projectors has been the “colors”: images often
appear yellowish or greenish.
The CRYSTAL4-SH SuperHybrid sports a perfect white point color and an expanded
color space, exceeding 80% of the DCI standard (the color space of commercial Digital
Cinema projectors).
This means perfect reproduction of images that look nothing more than “natural”.
To aid calibration, the CRYSTAL4-SH projector features SIM2’s advanced Live Colors
Calibration, release 5.x, software that allows professional calibration of all projection
parameters such as complete adjustment of the primary, secondary and white point
color coordinates.
Luxury and elegant crystal glass cabinet
Home cinema projectors are now used more and more in living rooms as well as
bedrooms, therefore they have to be properly integrated in interiors to avoiding the
appearance of an obtrusive piece of technology that degrades the aesthetics of the
room.
The CRYSTAL4-SH SuperHybrid sports an elegant and minimalist crystal glass-based
cabinet for a sleek look when installed in the ceiling, over a bookshelf or furniture.
It comes in either a white or black glass finish, one that can be integrated in modern
or classic environments. An invisible crystal glass back door hides all the inputs,
cables, and connectors.
“A whisper in the air”
In some installations, the projector is really close to the viewers (i.e. small theatres
with a low ceiling, etc.) and
therefore the projector has to be really silent.
The new CRYSTAL4-SH SuperHybrid is one of the most silent projectors in the market.
Thanks to the design of the cooling system, and the solid 6 mm Crystal glass cabinet
that prevents noise to come out from top, back and front of the projector.
System Components
Your CRYSTAL4-SH projector ships with the following items:
 1 x backlit remote control unit (with two AAA/LR03 batteries)
 1 x AC power cord - 2 m (6.6 ft.) long
 1 x User Guide (this document)

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3 Overview
Remote Control
1
Power Off
2
Power On
3
Brightness
4
Gamma
5
Contrast
6
Not supported
7
Color Adjustments
[Color Settings]
8
Not supported
9
F1
10
F2
11
F3
12
Aspect
13
Advanced Image Processing
[Pure Engine]
15
Display
Mode
14,16,17,
18,20
Arrows for Menu
19
Menu
21
Info
22
Light
23
Re
-
Sync
24
HDMI 1
25
HDMI 2
26
Not supported
27
Not supported
24
VGA/YPbPr
The Remote Control is the same of NERO4’s model, but some functions were improved in the
CRYSTAL4-SH and have a new names/labels. In square brackets are the original NERO4S
names/labels.

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1
Power Off
Turn Off the projector
2
Power On
Turn On the projector
3
Brightness
Adjust the brightness of the image
4
Gamma
Set up gamma curve type
5
Contrast
Control the degree of difference between the lightest and darkest
parts of the picture
6
Not supported
7
Color Adjustments
[Color Settings]
Configure the color settings
8
Not supported
9
F1
Function button, assignable, default is
“
DigZoomMin
”
10
F2
Function button, assignable, default is
“
DigZoomNone
”
11
F3
Function button, assignable, default is Trigger 12V B (on/off)
12
Aspect
Select the aspect ratio of the displayed image
13
Advanced Image
Processing
[Pure Engine]
A
collection of advanced image processing technologies that
enhances the quality of the displayed image.
15
Display Mode
Select a display mode for optimized settings for different
applications
14,16,17,
18,20
Arrows for Menu
Four directional select keys
–
use these menu arrows to select
items or make adjustments to your selection
19
Menu
Display or exit the on
-
screen display menus for projector
21
Info
View the projector information
22
Light
Turn on the backlight in the
remote control
23
Re
-
Sync
Automatically synchronizes the projector to the input source
24
HDMI 1
Choose source from HDMI 1 connector
25
HDMI 2
Choose source from HDMI 2 (UHD
, HDR and HLG
) connector
26
Not supported
27
Not supported
24
VGA/
YPbPr
Choose source from VGA connector (RGB or YPbPr)

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Custom Remotes
You can use your own IR remote control to control your CRYSTAL4-SH projector.
 If you are using a remote control with learning capabilities, use the projector
remote control to teach the commands to your remote.
 If you are using a programmable remote control, the setup software probably
allows importing Hex codes. See “SIM2 NERO4 IR Control” document, for a list of
all the projector codes.
Operation
The CRYSTAL4-SH projector has two IR receivers (A , B) one on the front of the unit
and one on the top. The operative range of the remote control is approximately 10 m
(33 ft.) and ±15°. Make sure that there is nothing obstructing the infrared beam
between the remote control and the IR receiver you are pointing to. You can point the
remote control towards the screen, as the IR beam is reflected by the screen towards
front IR receiver of the projector. In this case the effective range of the remote control
may be smaller than declared.
Item
Description
A
Front IR receiver
B
Top IR receiver
Batteries
To install batteries in the remote control:
 Open the battery cover.
 Insert two AAA (LR03) batteries making sure the polarities match the + marks
inside the battery compartment.
B
A

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 Reinsert the cover.
Replace the batteries with new ones when the operating range of the remote control
decreases. Replace only with the same or equivalent type recommended by the
manufacturer. Dispose of used batteries according to local regulations. Make sure you
do not mix old and new batteries or different types of batteries.
Remove the battery compartment
cover by sliding the cover in the
direction of the arrow.
Insert the batteries paying attention
to the positive pole.
Reinsert the compartment cover by
sliding the cover in the direction of
the arrow.
Warning: If you will not use the remote control for a long time, remove the batteries
to avoid battery leakage. When you dispose of the battery, you must obey the law in
the relative area or country.

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Product overview
A
IR Receiver
F
Ventilation Outlet
B
LED Status Indicators
H
Power Socket
C
Tilt
-
Adjustment Feet
I
Keypad/ Power On/ Input selection
D
Optical Lens Vertical Shift
J
Input /
Output
E
Ventilation Inlet
B
A
C
D
E
F
H
I
J
F

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Connections
A B C D E F G
H I
Inputs
C
HDMI 1
v1.4a, HDCP 1.4 FHD
D
HDMI 2
v2.0, HDCP 2.2 UHD
, HDR/H
LG
, MHL 2.1
E
VGA/YPbPr
VESA HD15. Support YpbPr.
A RJ45 Ehternet interface for commands and control. Support web
control.
K
Wired RC
Wired IR receiver
Control/
Service
G USB SERVICE USB-A Software update
B RS-232 RS232 (female D-Sub 9-pin) port for serial commands and
firmware upgrade.
H
USB POWER
USB type A, charger 5V/1.5A
Outputs F 12V Trigger DC 12V 500mA max, 3.5mm jack female
I S/PDIF Digital audio, Toslink connector