SimPure T1-400 User manual

Who We Are
SimPure®is a purification brand based in the United States, focusing
on engineering filtration and advanced purification technologies.
SimPure®promotes the philosophy of a minimalist lifestyle,
returning to nature with clean water and fresh air.
SimPure®designs products to be both smart, easy to operate, and
practical in appearance and functionality.
Contact Us
If you require technical assistance, please contact our friendly
professional support engineers, who will be pleased to assist you.
4530 B STREET NW #A,
AUBURN WA 98001, USA
Customer Service: [e-mail]
Toll-Free :1-866-528-4572
Website: www.simpurelife.com
4530 B STREET NW #A,
AUBURN WA 98001, USA
T1-400
RO Water Filtration System
Model: T1-400
T1-400UV
Retain owner's manual for future reference

Operators and Maintenance Handbook.
SimPure®T1-400 Series RO Water Filtration System
Owners Handbook Manual Ref: MSRP-140L-01
Revision
Date
Description
01
03/2022
New document.
Images used in this manual may not represent your actual product; they are a visual aid only.
Table of Contents
Overview.......................................................................................................1
Getting Started............................................................................................. 2
Introduction............................................................................................. 2
Warning and Caution............................................................................... 3
Operating Guidelines............................................................................... 4
Typical Installation.................................................................................. 5
Installation....................................................................................................6
System Contents.......................................................................................6
Installation Kit..........................................................................................7
Installation Guide.....................................................................................9
Installation Steps...................................................................................10
Assemble the Components................................................................... 17
Operation and Maintenance.....................................................................18
Filter Cartridge Replacement .............................................................. 19
Frequently Asked Questions................................................................ 20
Warranty................................................................................................21
Our Products and Services....................................................................... 22

Overview
Getting Started
Introduction
Warning & Caution
Operating Guidelines
Typical Installation
Installation Guide
Installation Kit
Installation Guide
Installation Steps
Assemble Components
Operation Guide
Operation & Maintenance Guide
Replacement Filter
Frequently asked questions
Warranty
Getting Started
Introduction
Thank you for purchasing the SimPure®T1-400 RO Water Filtration System,
delivering purified water to your home or office. Please refer to the SimPure®
website for the latest product information, including manuals, product videos,
support materials, and where to purchase SimPure®products and consumables.
The T1-400 is a piece of durable equipment, with
proper care it will last for many years. This
owner's handbook outlines the installation,
operation, and maintenance requirements to
sustain perfect product performance.
The T1-400 features different stage of filtration
to produce clean water for your family
Sediment removal.
Chlorine removal.
Taste & odor filtration.
Reverse Osmosis (RO).
T33(Composite activated carbon).
UV (Only for T1-400UV)
Customer Service: [email protected]
Toll-Free :1-866-528-4572
Website: www.simpurelife.com
T1-400 can filter out impurities and particles from your water, such as
sediment, dirt, rust, chlorine, odors, lead, organic matter, and heavy metals,
giving the water a much better taste.
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Warning & Caution
SimPure®products are designed with safety in mind. However,personnel
working on these units must be familiar with any potential dangers. All
safety information detailed in this handbook should be reviewed before
installing and operating this water purification system.
This product is not a toy, please keep children away from the
System or use under adult supervision. Please keep packing
materials out of children's reach.
The System has been designed for indoor use only. Install the System
out of direct sunlight and secure it to a vertical surface such as a wall
or inside a cupboard at ambient room temperature.
Do not move the System without first shutting off the water supply,
draining, and releasing the water pressure.
This unit is for use with cold municipal tap water or potable well
water that has been tested safe by a certified laboratory. Never use
hot water or unknown/unsafe sources of water.
The installation of the System must comply with your local and
state regulations. Please check before commencing installation.
In case of malfunction, shut-off the water supply to the System.
If any part of the System is damaged or missing, replace the item
before use.
Warnings and Cautions are provided; Failing to observe the
instructions could result in damage to the equipment,
associated parts, surroundings, or personal injury.
Operating Guidelines
The following table lists the operating parameters for this product. Operating
this product outside these specifications may cause system performance issues
and may even lead to personal injury and void any warranty. Please contact
SimPure®for further advice and support if unsure about the requirements.
Operating Parameters
Model
SimPure®T1-400 & T1-400UV
Maximum Flow Rate
400 Gallons per day
Note:Dependent on feedwater type, operating
pressure and water temperature.
Power Requirements
110 Volts 60Hz AC. 6Watts
Feed Water Type
Municipal Potable/Tap water or Well water
meeting government drinking water
standards
Feed Water Pressure
15 -60 PSI
Note：Install a pressure regulator if
exceeding this feed water pressure
Feed Water Temperature
41-100℉ (5-38℃)
Ambient Temperature
40-104℉ (4-40℃)
Feedwater TDS* level
≤ 500 ppm
UV Light
UV wavelength range：270~280nm
UV dose：8600uJ/cm²
Water Hardness
(Optional)
For best results use a softened feedwater
supply with a hardness level below
10 gains per gallon, with no iron present.
* TDS = Total Dissolved Solids, which is the total weight of all solids dissolved in a given volume of water, expressed in units of mg per
unit volume of water (mg/L), also referred to as parts-per-million (ppm). With a SimPure®TDS meter, you can easily compare the
system outlet quality with your source water to help monitor the performance of the system
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Typical Installation
The following illustration is an example of a typical under sink installation .
No additional accessories required.
Installation
System Contents
Your SimPure®T1-400 Water Filtration System was carefully assembled,
packaged, and shipped complete with the parts you should require for a
standard installation.
Unsure about something? Is there a problem?
Please contact SimPure®through our website or toll-free number.
Customer Service: [email protected]
Toll-Free :1-866-528-4572
Website: www.simpurelife.com
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Installation Kit
Carefully unpack your SimPure®T1-400 Water Filtration System. Layout the
parts, so you can familiarize yourself with the components, check nothing is
missing before you start the installation.
Package Contents List
Description
A
Main body
B
PP filter cartridge
C
CTO filter cartridge
D
RO filter cartridge
E
T33 filter cartridge
F
Tubing ¼” PE (White ,59 inches)
G
Tubing ¼” PE (Blue ,59 inches)
H
Tubing ¼” PE (Red ,59 inches)
I
Gooseneck faucet
J
Faucet adaptor ¼" tube QC
K
Drain saddle
L
Feedwater valve "
M
Spare parts kit
M1
⅜” male comp. x ½” female NPT convertor fitting
M2
½” male NPT x ⅜” female comp. convertor fitting
M3
Teflon tape (roll)
M4
Faucet mounting plate
M5
Self-tap screws M5X36mm & wall plugs (x5)
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8
E
D
C
B
A
I
J
F
G
H
K
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9
L
M
M1
M2
M3
M4
M5

Installation Guide
Read the entire manual thoroughly before beginning your installation. Take
note of the safety tips and follow all steps to ensure your system is installed
correctly before use. Installation needs to comply with state and local laws and
regulations; you must check and comply with all local plumbing codes. Warning:
Massachusetts, USA, require installation by a licensed plumber and does not
permit the use of saddle valves. (plumbing code 248-CMR of the Commonwealth
of Massachusetts)
Hand tools required
Essential hand tools are required to install the SimPure®T1-400 RO water
purification system. An electric drill, drill bits up to ½" (12.5mm), Adjustable
wrench, tube cutters (or knife), cross-head screwdriver (Phillips).
Plan your Installation
Your SimPure®T1-400 Water Purifier can be installed under a sink or in a
remote location. Typical remote sites include a laundry room or utility room.
Review the location options below and determine where you are going to install
your system.
Option 1: Under-sink. The unit can be installed in a kitchen or bathroom
sink cabinet. A suitable drain point is required for drain water from the
Reverse Osmosis system.
Option 2: Remote Interior. The unit may also be installed in a remote
interior location away from the RO Faucet. You will need a nearby feed
water source and drain point connection.
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Check Location and Space Requirements
Determine and check the size and position of the T1-400 for proper installation
into the chosen space and remember to leave enough room around the System
for changing filters and maintenance.
Installation Steps
Step 1 - Install the T1-400 Assembly
Take out the filter cartridges.
Remove the protective film and pull
out the protective cover.
Install the filter cartridges.
According to the mark on the main
body, insert the corresponding filter
cartridge into the main body first, and
then screw it tightly.
Install the PP, CTO, RO and T33 filter
cartridges in sequence.
Warning: Refer to the markings to
ensure that each filter cartridge is
installed in the correct location.
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Step 2 - Install the feed water adaptor valve
Locate Shut off valve. Turn off the
COLD water shut off valve located
under the sink.
Warning: Make sure you have turned
the water supply off before starting
any plumbing work.
Remove the original connection
from between the faucet and the cold
water shut off valve under the sink.
Connect the cold-water supply and
feed water adapter valve.
Tips
If the cold water valve outlet is 3/8”, install it as shown in Figure A.
If the cold water valve outlet is 1/2”, install it as shown in Figure B.
Step 3 - Install the faucet
Fixing to the Sink. Try to install the
faucet on the sink surround if possible,
using one of the mounting holes already
available, remove the cover, make sure
you have clear access above and below.
If there are no additional holes available,
you will need to drill a suitable hole.
A secondary option would be to mount
the faucet directly into the countertop
next to the sink. Max.thickness 1.2 inches.
If you need to drill the countertop,
especially for granite, tile, or concrete,you
may need professional assistance.
Using a hammer and center punch, mark the hole. Drill a pilot hole first,
working up to ½" (12.5mm) drill bit. Insert the faucet through the hole with the
top gasket in place and secure it with the locknut.
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Step 4 - Install the Drain Saddle
If installing the product under a sink, make sure you connect the drain to a
straight piece of pipe and make sure it is BEFORE the water trap ('P' trap or 'U'
bend) see diagram below.
X
Drill a ¼" (6.5mm) hole on the
drainpipe with an electric drill.
Remove the backing and stick the
saddle valve seal on the pipe, line up
the holes.
Assemble the drain saddle valve according to the diagram below and tighten the
bolts evenly with the cross-head screwdriver to allow the clap to fit snuggly
around the pipe (Do Not Overtighten). Once secure, insert the ¼" PE tube into
the saddle valve QC fitting and push the tube a further 3/5" (15mm) into the
saddle valve, so the end of the tube roughly reaches the middle of the drain
pipe.
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Step 5 - Connect Tubing (refer to page 17 for instructions on use of
Quick Connect Fittings)
Follow the instruction below to connect the SimPure®T1-400 Filtration System.
1. Inlet Water---Remove the transit plug from the Inlet Water port.
Use 1/4" white tube to connect the Feedwater valve and the Inlet Water port.
2. Waster Water---Remove the transit plug from the Waster Water port.
Use 1/4" red tube to connect the Drain Saddle and the Waster Water port.
3. Pure Water---Remove the transit plug from the Pure Water port.
Use 1/4" Blue tube to connect the Gooseneck faucet and the Pure Water port.
Step 6 - System Flushing(start up the system)
1.System flushing---Turn on the Feedwater valve and gooseneck faucet, then
plug in and let the system run for 20 minutes to rinse all fittings and the new
filter. Check for any signs of leaks.
Warning: Make sure the socket under the sink is powered on, and ensure the
system has been plugged correctly into the power outlet.
Note: You may notice Black Carbon particles for the first minute, this is normal
2.Enjoy your drinking water---After flushing, the system is ready for use.
Turn on the faucet and enjoy it.
Note1: Every time you turn on the faucet, the system will need some time to
dispense water. There may be a 5-second delay before water dispense, which is
normal.
Note2: There will be some noise when the system is running, this is normal.
The noise will disappear when the faucet is turned off.
Unsure about something? Is there a problem?
Please contact SimPure®through our website or toll-free number.
Customer Service: [email protected]
Toll-Free :1-866-528-4572
Website: www.simpurelife.com
CONGRATULATIONS!
You have completed the installation!
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Assemble the Components
How to use the Quick-Connect (QC) fittings
The SimPure®T1-400 System uses quick-connect (QC) fittings making the
installation simple and easy.
How to release a tube from a quick-connect.
(1) Push the collet down onto the fitting (closing the gap between the collet and
fitting) and hold.
(2) While holding the collet down, gently pull the tube in the opposite direction
at the same time to release.
How to insert the tube into a quick-connect.
(1) Make sure the tube has a clean square cut with no bur present.
(2) Push the tube firmly into the QC fitting, making sure it is located correctly
(you will feel the tube 'jump' into position as you push it into the fitting).
The tube is secure once it has traveled 3/5" (15mm) into the fitting.
Operation and Maintenance Guide
It is important to maintain the filters and RO membrane to ensure the outlet
water quality is a consistently high standard.
The life expectance of filters and replacement schedule is dependent on source
water quality and water consumption.
Under normal situations, we recommend users replace filters as per the table
below:
Note:When the flow of pure water is less than 0.5L/min, the filter cartridges
need to be replaced
If the pressure gauge shows more than 130PSI, the RO filter cartridge needs to
be replaced. Otherwise, you need to replace other filters
Replacement Filter Part Number
Part No.
Description
Replacement Schedule
(Months)
HEROF015_S2
PP Filter Cartridge
3-6months
HEROF016_S2
CTO Filter Cartridge
3-6months
HEROF017_S2
RO Filter Cartridge
12months
HEROF018_S2
T33 Filter Cartridge
3-6months
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Filter cartridge replacement steps
Step 1 – Close the shut- off valve and turn on the faucet to release any water
pressure.
Step 2 – Unscrew the old filter cartridge.(See Figure C)
Step 3 – Take out the new filter cartridge. Remove the protective film and pull
out the protective cover.(See Figure D)
Step 4 – Insert the new filter cartridge into the main body first, and then screw
it tightly.(See Figure D)
Note: Refer to the markings to ensure that each filter cartridge is installed in
the correct location.
Step 5 – Run water to drain for 20 minutes to rinse the new cartridge.
Note: You may notice Black Carbon particles for the first minute, this is normal.
Customer Service: serv[email protected]
Toll-Free :1-866-528-4572
Website: www.simpurelife.com
Frequently Asked Questions
Q: The system cannot be powered on after you insert the power plug.
A: Check the power under the sink, as this occurs primarily when the power
under the sink is powered off. Also check the connection betwen the power plug
and the power outlet to ensure that the system has been correctly plugged into
the power outlet. To test whether there is a problem with the system itself,
simply pick up the system and try another power outlet.
Q: No output water from the faucet.
A1: Water supply is off:Turn on the feed water adapter or water supply valve
A2: Incorrect filter installation:Reinstall the filter and make sure each filter
cartridge is installed in the correct location.
A3: A tubing is crimped:Check all the tubing and remove any crimps.
Q: Low water flow at the faucet.
A1: A tubing is crimped or there is a leak from the tubing connection:Check to
ensure that all tubing is installed correctly and completely.
A2: Low water temperature:Be sure to use it at a temperature of 40-100℉.
A3: Low water pressure:Confirm the water pressure is between 15-60 psi.
A4: The filter cartridge has been clogged: If you are using well water as the
source, please ensure that the feed water has been through a pre-filtration
system. Otherwise, large particles in the well water will easily clog the filter and
shorten the filter life.
Q: Why does black water come out during flushing?
A: It’s normal that black water comes out when flushing. The purpose is to
remove carbon powder remaining on the surface of filter materials. You can
normally use it after flushing for 5 minutes.
Q: Filtered water from the faucet tastes like tap water.
A1: Incorrect tubing installation:Make sure the drain tubing is not connected to
the faucet.
A2: The filter is expired: Replace the T33 filter or RO filter cartridge.
Q: What should I do if the system is leaking.
A: Check all the joints, filttings, and tubing connections to locate the leakage.
Make sure the cartridges are well installed.Turn off shut off valve, then solve it.
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Warranty
SimPure®warrants to the customer that its residential Filtration System will be
free from defects in material and workmanship under normal use and service
for a period of 1 year. We will replace or repair any part of the SimPure®T1-
400 System that we find to be defective in operation due to faulty materials or
workmanship within one year since the date of the original purchase. Used
replaceable filter cartridges and membranes are excluded.
General Conditions
SimPure®obligation to the customer under these warranties shall be limited, at
its option, to replacement or repair of items covered by these warranties. Prior
to return or repair of covered items, the customer must obtain a return goods
authorization number from SimPure®and, at SimPure®option, return the item
with freight prepaid by the customer.
Damage to any part of this System because of misuse, misapplication,
negligence, alteration, accident, installation, or operation contrary to our
instructions, incompatibility with accessories not installed by SimPure®, or
damage caused by freezing, flood, fire, or Acts of God are not covered by this
warranty. In all such cases, regular charges will apply. This limited warranty
does not include service to diagnose a claimed malfunction in this unit. This
warranty is void if the claimer is not the original purchaser of the unit or if the
unit is not operated under normal municipal water or well water conditions. We
assume no warranty liability in connection with this System other than that
specified herein. This warranty is in lieu of all other warranties, expressed or
implied, including warranties of fitness for a particular purpose. SimPure®
liability hereunder shall not exceed the cost of the product. Under no
circumstances will SimPure®be liable for any incidental or consequential
damages or for any other loss, damage or expense of any kind, including loss of
use, arising in connection with the installation or use or inability to use the
covered items. These warranties are governed by the laws of the state of
Washington, USA, and may change at any time without notice.
Our Products & Services
Consumables
Full selection of consumable items to
maintain your SimPure®T1-400 System well
into the future are available from SimPure®
online or through your local Distributor.
Whole House Filtration System
SimPure® Whole House Pre-Filter (DC3
series and Big blue series ) help to purify the
water coming into your home.
Lasts Longer To Give You The Best Value In
Filtration.
Reverse Osmosis System
SimPure®Y7 Countertop RO Water Filtration
System help to improve your life.
Say goodbye to the hidden dangers of tap
water and eliminate the need to purchase
bottled water for your home.
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