SimPure Y5 User manual

Who we are
SimPure®is a purification brand from the United States, specializing
in creating a better, healthier you through improved filtration and
purification technologies.
Back to nature with clean water and fresh air. SimPure®promotes
the philosophy of a ‘minimalist lifestyle’ that is committed tocreating
a simple, clean, and comfortable environment.
SimPure®designs products to be both smart, easy to operate, and
practical in appearance and functionality.
SimPure®products care for you, your family, our planet.
Stay simple; Stay pure.
Contact Us
If you require technical assistance, please contact our friendly
professional support engineers, who will be pleased to assist you.
3320 W Valley HWY North Ste D108
Auburn WA 98001
Phone: [phone]
Customer Service: [e-mail]
Website: www.simpurelife.com
Y5 Countertop Water Purifier
Y5 Insta-Hot Countertop Water PurificationSystem
Model: Y5
Please retain owner’s manual for futurereference

Table of Contents
Overview
....................................................................................
1
Getting Started......................................................................................
2
Introduction
.................................................................................
2
Health and Safety..............................................................................
3
Operating Guidelines........................................................................ 4
SimPure®Y5 Insta-Hot Countertop Water Purification System
Operators and Maintenance Handbook.
Owners Handbook Manual Ref: MSRP-110L-03
Installation Guide.................................................................................
5
System Features
..............................................................................
6
Control and Display.......................................................................... 7
Connecting up the System...............................................................
8
System Flushing................................................................................
9
Dispensing Purified Water............................................................. 10
Operational Guide...............................................................................
11
DisplayIndicators
..........................................................................
11
Filter Replacement..........................................................................
13
Replacement Filter Part Number................................................... 14
Boiling Point Adjustment................................................................ 15
Troubleshooting Guide...................................................................
17
Warranty..........................................................................................
18
Our Products and Services..................................................................
19
Revision
Date
Description
01
01/2019
New document.
02
01/2020
Updated details.
03
06/2020
Improved manual design from customer
feedback, clarified details, added further
instructions, and diagrams. Updated part
number & descriptions

1
2
2
Overview
Getting Started
Installation Guide
Operation Guide
Introduction
SimPure®contact details
Health & Safety
Warnings & Cautions
Operating Guidelines
System Contents
Features
Control & Display
Connecting up the System
System Flushing
Dispensing Purified Water
Operation Guide
Mode Selection
Filter Replacement
Troubleshooting Guide
Warranty
Getting Started
Introduction
Thank you for purchasing the SimPure®Y5 Insta-Hot Countertop Water
Purification System, delivering pure water, hot or ambient, to your home
or office. Please refer to the SimPure®website for the latest product
information, including operator manuals, videos, support materials, and
where to purchase items.
The Y5 is a durable piece of equipment, with
proper care it will last for many years. This
owner’s handbook outlines the installation,
operation, and maintenance requirements to
sustain perfect product performance.
The Y5 features four stages of filtration
incorporated into three cartridges to produce
healthy, clean water for your family
Sediment removal
Chlorine removal
Reverse Osmosis (RO)
Taste & odor filtration
Customer Service: serv[email protected]
Toll-Free Phone: [phone]
Website: www.simpurelife.com
Y5 can filter out impurities and particles from your water, such as
sediment, dirt, rust, chlorine, fluoride, odors, limescale, lead, viruses,
bacteria, organic matter, and heavy metals, giving the water a much
better taste.

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4
Health & Safety
SimPure®products are designed with safety in mind. However, personnel
using these units must be familiar with any potential dangers. All safety
information detailed in this handbook should be reviewed before
installing and operating this water purification system.
Cation Hot water! This product is not a toy; pleasekeep children
away from the water purifier or use under adult supervision.
Please keep packing materials out of children’s reach.
The system has been designed for indoor use only. Install the
System out of direct sunlight on a flat, level, dry, and secure
surface in ambient room temperature.
Do not move the system without first isolating the power supply
and draining the feed water tank.
This unit is for use with cold municipal tap water or potable
well water that has been tested safe by a certified laboratory.
Never use hot water or unknown/unsafe sources of water.
To protect against fire, electric shock and injury do not immerse
power cords, plugs, or the appliance in water or any otherliquid.
In case of malfunction, remove the power plug. If any part of the
System is damaged or missing, replace the items before use.
Warnings! and Cautions! are provided; Failing to observe
the instructions could result in damage to the equipment,
associated parts, surroundings, or personal injury.
Operating Guidelines
The following table lists the operating parameters for this product.
Operating this product outside these specifications may cause system
performance issues and may even lead to personal injury and void any
warranty. Please contact SimPure®for further advice and support.
Operating Parameters
Model
SimPure®Y5
Production rate (up to)
Dependent on feed water type and temp.
4.4 fl. oz (130ml/min)
(2 Gallons /hrs. (7.8 L/hr.))
Filter life expectance
Dependent on feed water type and temp.
528 Gallons (2,000L)
Feed Water Type
Municipal potable/tap water or Well
water meeting government drinking
water standards
Feed Water Temperature
5-38℃/41℉-100℉
Rated Voltage
110 Volts 60Hz AC
Rated Power
1750 Watts
Dispense
Temperature
Mode
Room Temp.
Ambient temperature
Baby Formula
113℉ (45℃ ± 3℃)
Coffee
176℉ (80℃ ± 3℃)
Tea
194℉ (90℃ ± 3℃)
Dimensions
17.95 x 15.5 x 7.48 Inches
(456 x 394 x 190 mm)
Weight
20.7lb (9.4kg)
Storage Reservoirs
1.3 Gal. (5.0L) Feed waterReservoir
0.4 Gal. (1.5L) Pure water Reservoir
Feed Water TDS* level
< 500 ppm
* TDS = Total Dissolved Solids, which is the total weight of all solids dissolved in a given volume of water, expressed in
units of mg per unit volume of water (mg/L), also referred to as parts-per-million (ppm). With a SimPure®TDS meter,
you can easily compare the system outlet quality with your source water to help monitor the performance of the system.

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Installation guide
Your SimPure®Y5 Insta-Hot Countertop Water Purification System was
carefully assembled, packaged, and shipped complete with all the parts
you should require to get the system up and running.
System Features
Compact design, no plumbing required, simply plug the SimPure®Y5
Insta-Hot Countertop Water Purification System into an electrical outlet
and fill with potable (tap) water to be purified, select room temperature
or hot water dispensing.
Control
Dial & Push
Unsure about something? Is there a problem?
Please contact SimPure® via our service email or toll-free number.
Display
Panel
Button
Water
Tank
(back)
Water
Dispense
Drip tray
Customer Service: se[email protected]
Toll-Free Phone: [phone]
Website: www.simpurelife.com
THIS DEVICE CAN PRODUCE VERY HOT
WATER AND POSES A RISK OF SCALDING;
PLEASE KEEP CHILDREN SAFE AND AWAY
FROM DANGER!
Drip tray
Feed Water
Tank
Y5
Purifier
1.3 Gallons
(5 Liters)
Filters (installed)

Control and Display Panel
Connecting up the System
Step 1
Unpacking- Choose a suitable countertop,
flat, secure, and out of easy reach of small
children. Allow space to access the removal
of the rear feed water tank. Place the drip
tray under the outlet.
The system is pre-fitted with the filter
cartridges for your convenience.
CF RO CB
Step 2
Fill water tank- Open the cover of the feed
Indicates when the user needs to replace the filters.
Filtering
Indicates purifier is filtering water.
Change Water
Indicates feed tank water needs to be Discarded and refilled.
Maintenance.
Indicates maintenance is required.
Reset.
Indicates the filters are exhausted (also used to reset filter life).
Tea / Coffee /Room Temp / Baby Formula
Indicates the purified water dispense temperature selected.
Power
Indicators the system is on and ready to purify water.
See Page 11-12 for full detailed descriptions of each function
Step 3
water tank located at the back of the unit,
Lift the tank out from the rear of the system.
Fill with potable (tap) water, replace the
cover, and carefully fit the feed water tank
into the base.
Note: When refilling the tank, always
Discard remaining water before refilling.
DO NOT exceed the "MAX" level.
Turn the system on - Plug into an electrical
outlet. The blue power indicator will light on.
The system enters a standby mode if not
used for 10 minutes. Note: There is no
power switch; Unplug the device should you
need to turn it off. Before use, all parts must
be adequately flushed, follow instructions,
System Flushing (Page 9).
DO NOT CONSUME WATER UNTIL FLUSHING COMPLETE
7 8
POWER

9
10
System Flushing
Installing New Filters
If you are commissioning the system for the first time or have just replaced
the filter cartridges, please refill the feed tank and then Discard all the
water inside. Repeat this process for 5-10 times (6.6-13 gallons of
water) to ensure the system is adequately flushed before use.
Infrequent System Use
To ensure the freshness of the drinking water, flush the system once using
the following steps if the feed tank water has not been emptied/refilled for
more than Three days.
Step 01
Always start the System flush with a new
tank of potable (tap) water.
Remove the feed water tank, empty and fill
with clean, fresh potable (tap) water.
Step 02
Place a measuring jug or large container on
the drip tray and have a second container
ready to alternate as we need to flush the
feed water tank through the system.
Dispensing Purified Water
Step 01
Place a cup or glass on the drip tray of the
system under the dispense nozzle.
Step 02
Rotate the dial to light up the desired
dispense temperature of the purified water.
Example: Select Coffee.
Step 03
Push the dial once, and the system will
dispense a cup of purified water 8 fl oz.
(240ml) and then stop automatically. To
manually stop dispensing, simply push the
dial again.
Step 03
Turn the center dial clockwise more than 5 times
when hear two beeps, purified water will start
to flow from the outlet until the internal tank is
emptied. Repeat this method until the change
water indicator light starts flashing.
CONGRATULATIONS!
You have completed the installation!
THIS DEVICE CAN PRODUCE VERY HOT
WATER WITH A RISK OF SCALDING;
DO NOT CONSUME WATER UNTIL FLUSHING IS COMPLETE
KEEP CHILDREN AWAY FROM DANGER!

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Operational Guide
Display Indicators
CF, RO and CB Indicators Lights
The three indicators lights remind the user when
to replace the filters;
Flashing - The filter is >90% exhausted.
Steady - The filter has reached the end of its life ≥
100% exhausted. At this time, there will be three
beeps when dispensing water.
CF = 2-in-1 Composite Filter(Sediment PP
Membrance & Pre-Carbon Block )
RO = 0.0001 Micron RO (Reverse Osmosis)
CB = Activated Carbon Post-filter
Filtering Indicator Light
Flashing - The internal tank is empty; The water
purifier is filtering water to refill the internal 50
f l. oz (1.5L) pure water tank. When the indicator
light is flashing, water can not be dispensed. The
indicator light shall turn to Steady after about
three (3) minutes.
Steady- The purifier is still filtering water, but
the internal pure water storage has stored ≥
11.83 fl. oz (350ml) pure water. Pure water can
be dispensed during this stage. After 7-10
minutes, the light will go out, indicating that the
internal water tank has been filled with 50 fl. oz
(1.5L) pure water.
Tea, Coffee, Room Temp., Baby Formula Light
Indicates the pure water dispense temperature
selected.
Turn the dial to the desired water temperature;
the corresponding indicator will display the
selected temperature mode.
Change Water Indicator Light
Flashing – Feed tank water too low (≤1.25L)
Steady – Feed tank water of poor quality.
Action Required – Remove The feed tank as the
water needs to be discarded and refilled with
fresh potable (tap) water and reattached
(remaining water is concentrate).
Maintenance Indicator Light
Flashing with Filtering Light – The filters may not
be installed correctly.
Flashing with Room Temperature Light –
Temperature sensor malfunctions
Action Required – If flashing, please check if the
filters are installed correctly. Contact SimPure®
customer service for advice if the problem
persists. )
Reset Button and Indicator Light
Indicates when a filter’s life is exhausted.
Replace the corresponding filters as indicated by
CF, RO, or CB indicator light.
Press the reset button and hold for 3 seconds
until two beeps are heard to enter Reset Mode.
Press again to select the desired filter, and then
hold for 3 seconds until a beep is heard; the
chosen filter is reset.
REMOVE TANK FROM SYSTEM
Discard TANK CONCENTRATE BEFORE
REFILLING WITH CLEAN WATER.
Power

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Filter Replacement
Step 1
Remove the power plug from the electrical
socket to turn the system off.
Step 2
Step 5
Place the filters according to the icon instru-
ctions next to the red button. Insert the new
filtersintotheircorrespondingholes,and twist
thefilterclockwisetofitintotheplaceproperly.
Press the reset button and hold for at least 3
seconds until two beeps are heard to enter Reset
Mode. Press again to select the desired filter,
and then hold for at least 3 secondsuntil a
beep is heard; the chosen filter is reset.
Step 3
Open the feed water tank cover. Wait 5
second. Lift out the tank, empty it, and put it
in a safe place.
Press the red button above the filters; this
will push the filter cartridges outwards.
Turn each filter cartridge counterclockwise
and then lift and remove it from the
purifier.
Note: You can safely dispose of the
exhausted cartridges (non-toxic).
Step 6
Clean water Inlet Strainer – Locate inside
the feed water tank; Turn the water level
pipe counterclockwise, and remove the
strainer from inside, clean it under running
water. Reassembly inlet strainer, fill the
feed tank with fresh potable (tap) water,
replace the top cover and fit tank back
onto the rear of the system.
Step 4
Unpack the new filter cartridges,
unscrew and remove the protective
transit covers.
Wet the ‘O’ rings with some clean
water before installation to help
lubricate.
Replacement Filter Part Number
Part No.
Description
Replacemen
t Schedule
（Months）
HEDPF3002-S15
CB Filter Cartridge
3-6
HEDPF1002-S15
RO Membrane Cartridge
6-12
HEDPF2002-S15
CF Filter Cartridge
3-6
Important:
After replacing the filter cartridges follow the
System Flushing instructions (page 9) to rinse the
purifier before consuming any water.
Note: Please contact our customer services for purchase options.

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Boiling Point Adjustment
When the system is in Standby Mode, you can follow the steps below to adjust
the ‘tea’ boiling point from 190℉ to 212℉ (88℃ - 100℃ ± 3℃)
Please note: Higher elevations will decrease the boiling point of water. The
boiling point of the device must not exceed the local boiling point, otherwise,
hot water will splash. Once restart the system, it will remember its previous
boiling point.
Step 01
Turn the center dial counterclockwise for more
than 5 five times; when you hear two beeps and
all the lights are illuminated, it means that the
water purifier has entered boiling point
adjustment mode.
Step 02
Standby (Sleep) mode
If there’s no operation within 10 minutes, the
purifier will enter standby (sleep) mode.
It can be awakened by turning or pressing
the dial. However, if the dial is pressed, the
system will automatically dispense Room
Temperature water.
Top Tip:
When it’s time to refill the feed water tank, why not give your plants the
remaining tank concentrate water instead of pouring it down the sink!
Step 03
Step 04
To set the boiling point to 100℃ for the Tea
mode, press the dial when all the four
temperature mode indicators are illuminated.
To lower the boiling point, proceed to step 3.
Turn the center dial clockwise to extinguish one
indicator at a time; this will reduce the boiling
point by increments of 3℃ until you reach the
required Tea setting. If all four indicators are off,
the boiling point is 88℃.
Press the center dial once to confirm the desired
setting. The system will exit temperature
adjustment mode after 3 seconds if no further
input from the control panel.
Customer Service: se[email protected]
Toll-Free Phone: [phone]
Website: www.simpurelife.com

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Warranty
SimPure®warrants to the customer that its residential countertop water
purification systems will be free from defects in material and workmanship
under normal use and service for a period of 1 year. We will replace or repair
any part of the SimPure®purification systems that we find to be defective in
operation due to faulty materials or workmanship within one year since the
date of the original purchase. Used replaceable filter cartridges and
membranes are excluded.
General Conditions
SimPure®obligation to the customer under these warranties shall be limited,
at its option, to replacement or repair of items covered by these warranties.
Prior to return or repair of covered items, the customer must obtain a return
goods authorization number from SimPure®and, at SimPure®option, return
the item with freight prepaid by the customer.
Damage to any part of this system because of misuse, misapplication,
negligence, alteration, accident, installation, or operation contrary to our
instructions, incompatibility with accessories not installed by SimPure®, or
damage caused by freezing, flood, fire, or Acts of God are not covered by this
warranty. In all such cases, regular charges will apply. This limited warranty
does not include service to diagnose a claimed malfunction in this unit. This
warranty is void if the claimer is not the original purchaser of the unit or if
the unit is not operated with certified safe potable municipal or well water.
We assume no warranty liability in connection with this system other than
that specified herein. This warranty is in lieu of all other warranties,
expressed or implied, including warranties of fitness for a particular purpose.
SimPure®liability hereunder shall not exceed the cost of the product. Under
no circumstances will SimPure®be liable for any incidental or consequential
damages or for any other loss, damage or expense of any kind, including loss
of use, arising in connection with the installation or use or inability to use the
covered items. These warranties are governed by the laws of the state of
Washington, USA, and may change at any time without notice.
Troubleshooting Guide
Problem
Possible Solution
1
The Water purifier will not
dispense water with room
temperature.
Plug the water purifier into the electrical
outlet and make sure the outlet switch is on (if
applicable).
Push the Room Temperature button again
Check if the Change Water Indicator is on. If the
indicator flashes, please remove the water tank
and empty it. Try dispensing water again after
the water is purified.
2
Will not dispense purified
water in Tea, Coffee, Baby
Formula Mode.
The heating module is operating. The water
purifier will dispense water with room
temperature for the first 5 seconds after the
system is plugged in or reconnected.
Dispense water with room temperature for
a few times before using other modes.
Wait until the Filtering Water Indicator lights
on. Follow instructions on Filtering Indicator
Light (see page 13)
3
“Filtering” and “Maintenance”
indicator lights flashing at the
same time.
Make sure the filters cartridges are correctly
installed. Follow instructions on filter
replacement (see page 12)
4
The purifier doesn’t operate
or respond to buttons or
lights don’t illuminate.
System locked or stuck. Unplug the unit from the
electrical outlet for 5 minutes then reconnect.
Hardware damage. Contact SimPure®
customer service for advice
5
The Purifier makes excessive
noise during operation.
Note: The purifier does make noise when
processing water; this is normal.
The feed tank water level is very low. empty the
feed water tank and fill with fresh potable (tap)
water.
There’s an air blockage in the water production
system. Follow the System Flushing instructions
(Page 9)
Water quality is poor; filters have blocked early
(before replacement schedule). Replace filter set.
6
The purifier leaks.
The drip tray is full. Remove and empty it
before putting it back.
Check Valve/Seal Valve blocked by foreign
objects. Remove the Check Valve/Seal Valve
or contact SimPure® customer service.
If the leakage is from the inside, contact
SimPure® customer service.
7
Eletrical leakage.
Make sure plug the water purifier into reliable
power supply with a ground connection.
Contact SimPure® customer service for
further support.
8
The water dispensed has a
strange smell.
The water purifier is newly purchased or has not
been used for an extended period. Follow the
System Flushing instructions to flush the system
(Page 9)
The filter(s) has not been replaced for an extended
period. Please see Filter Replacement (Page 13)

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Our Products & Services
Consumables
Notes:
A full selection of consumable items to
maintain your SimPure®countertop water
purifier system well into the future are
available from SimPure®online or through
your local Distributor.
Tools & Accessories
SimPure®Test equipment helps monitor the
performance of your SimPure®water system,
making sure it’s performing as expected.
Test your water today!
Products
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for your home and car.
Showerhead filters to improve your water
quality and care for your skin and hair.
BPA Free Portable water bottle with filter.