SimPure Q6 User manual

Who We Are
•SimPure®is a purification brand based in the United States, specializing in
creating a better, healthier you through improved filtration and
purification technologies.
•Back to nature with clean water and fresh air. SimPure®promotes the
philosophy of a 'minimalist lifestyle'
that is committed to creating a simple,
clean, and comfortable environment.
•SimPure® designs products to be both smart, easy to operate, and practical
in appearance and functionality.
•SimPure®products care for you, your family, our planet.
Stay simple, Stay pure.
Contact Us
If you
require technical assistance, please contact our friendly professional
support engineers
, who will be pleased to assist you.
3320 W Valley HWY North Ste D108
Auburn WA 98001
Customer Service:
service@simpurelife.com
Toll
-Free Phone: +1-866-528-4572
Web
site: www.simpurelife.com
Membrane Solutions Corp
3320 W Valley HWY North Ste D108
Auburn WA 98001
Q6
Q6 Reverse Osmosis (RO) Water Purification S
ystem
Under-Sink Space Saving Model:
Q6
Retain owner's manual for future reference

Operators and
Maintenance Handbook
SimPure
®Q6 Reverse Osmosis (RO) Water Purification System
Owner
s Handbook Manual Ref: MSRP-113L-03
Revision
Date
Description
01
01/2020
New document.
02
05/2020
Improved manual, added fridge connection
03
07/2020
Improved manual design from customer
feedback, clarified details, added further
instructions, diagrams, and part numbers.
04
09/2020
Fridge connection. Minor updates.
Images used in this manual may not represent your actual product; they are a
visual aid only.
Table of Contents
Overview
................................................................................................................................ 1
Getting Started
.................................................................................................................... 2
Introduction.................................................................................................................... 2
Health and Safety.......................................................................................................... 3
Operating Guidelines .................................................................................................. 4
Installation Guide
.............................................................................................................. 6
Installation Kit................................................................................................................ 7
Installation Guide ......................................................................................................... 9
Plan your Installation ................................................................................................. 9
Assemble the Components....................................................................................11
Connecting the Purifier...........................................................................................17
Installing Cartridges.................................................................................................19
Starting-up the Purifier ..........................................................................................20
Operation Guide
..............................................................................................................21
Smart Faucet Operation .........................................................................................21
Control Panel ...............................................................................................................21
Warning Indicators...................................................................................................22
Replacing Filter Cartridges...................................................................................23
Water Testing (Optional) ......................................................................................24
Troubleshooting Guide...........................................................................................25
Warranty........................................................................................................................27
Appendix – Refrigerator connection.....................................................................
28
Our Products and Services .........................................................................................29

Overview
Getting Started
•Introduction
•
System features
•
SimPure®contact details
•
Health & Safety
•
Warnings & Cautions
•
Typical Installation
Installation Guide
•System Contents
•
Inspect Installation Kit
•
Required Hand Tools
•
Site Preparation
•
Assemble Components
•
Commissioning
Operation Guide
•Operation Guide
•
Warning Indicators
•
Replacing Filters
•
Water Tests
•
Troubleshooting Guide
•
Warranty
•
Appendix
Getting Started
Introduction
Thank you for purchasing the SimPure®Q6 Reverse Osmosis (RO) Water
Purification system, delivering pure water to your home, helping you to
eliminate plastic bottles, and protect our blue planet. Please refer to the
SimPure®website for the latest product information, including operator
manuals, product videos, support materials, and where to purchase SimPure®
products and consumables.
The Q6 is a durable piece of equipment, with proper
care, it will last for many years. This owner's
handbook outlines the installation, operation, and
maintenance requirements to sustain perfect
product performance.
Please note the Q6 may take a
couple of minutes for the water to reac
h optimum
salt rejection when
first opening the faucet.
The
Q6 features four stages of filtration to produce
healthy
and clean water for your family.
Stage 1: Sediment removal.
Stage 2: Activated carbon adsorption.
Stage 3: Fine sediment removal.
Stage 4: Reverse osmosis (RO) filter.
Customer Service: service@simpurelife.com
Toll-Free Phone: +1-866-528-4572
Website: www.simpurelife.com
Q6 can filter out impurities and particles from your water, such as sediment,
dirt, rust, chlorine, fluoride, odors, limescale, lead, viruses, bacteria, organic
matter, and heavy metals, giving your drinking water a much better, crisp, and
fresh taste.
1
2

Health & Safety
SimPure
®products are designed with safety in mind. However, personnel
working on these units must b
e familiar with any potential dangers. All safety
information detailed in this handbook
should be reviewed before installing and
operating this water purification system.
This product is not a toy; children must be supervised when using
the system. Keep packing materials out of children's reach.
The system has been designed for indoor use only. Install the system
out of direct sunlight on a flat, level, dry, and secure surface such as
under the sink in a location with average ambient room
temperature.
Do not move the system without first isolating the power and
feed water supply and releasing any water pressure.
This unit is for use with cold municipal tap water or potable well
water that has been tested safe by a certified laboratory. Never use
hot water or unknown/unsafe sources of water.
The installation of the system must comply with your local and
state regulations. Please check before commencing installation.
In case of malfunction, isolate the power and water supply to the
system. If any part of the unit is damaged or missing, replace
the item before use.
Warnings and cautions are provided; Failing to observe the
instructions could result in damage to the equipment,
associated parts, surroundings, or personal injury.
Operating Guidelines
The following table lists the operating parameters for this product. Operating
this product outside these specifications may cause system performance issues
and may even lead to personal injury and void any warranty. Please contact
SimPure®for further advice and support.
Operating Parameters
Model
SimPure® Q6
Production rate (up to)
Dependent on feedwater type, operating
pressure, and water temperature.
46 fl oz/min. (1.3L/min)
21 GPH. (78L/hr.)
Filter life expectance
Dependent on feed water type and temp.
1057 Gallons (4,000L)
Power requirements
110 Volts 60Hz AC. 65Watts
Feedwater Type
Municipal potable/tap water or well water
meeting government standards
Feedwater Pressure
Ideal feedwater pressure should be between
15 - 60 psi (100 - 400 kpa)
If the feedwater inlet pressure exceeds
60 psi (400 kpa), please install a
feedwater pressure regulator.
Feedwater Temperature
41-100℉ (5-38℃)
Ambient Temperature
40-104℉ (4-40℃)
Feedwater TDS* level
≤ 500 ppm
Water Hardness
(Optional)
For best results use a softened feedwater
supply with a hardness level below
10 gains per gallon, with no iron present.
* TDS = Total Dissolved Solids, which is the total weight of all solids dissolved in a given volume of
water, expressed in units of mg per
unit volume of water (mg/L), also referred to as parts-per-million (ppm). With a SimPure®TDS meter, you can easily compare the
system outlet quality with your source water to help monitor the performance of the system.
3
4

Typical Installation
The following
illustration shows a typical under-sink installation of the
SimPure
®Q6 Reverse Osmosis (RO) Water Purification system. It shows the
connect
ion to the water supply, the drain line, and dispense point through the
s
mart gooseneck faucet (installed over the sink). There is also an optional
fridge
water
outlet point designed to feed filtered water to your refrigerator.
Installation guide
System Contents
Your SimPure®Q6 RO Water Purification system was carefully assembled,
packaged, and shipped complete with all the parts you should require for a
standard installation. Please follow these instructions carefully. Should you
have any questions, please review the additional support material on the
SimPure®website, email, or call our toll-free friendly SimPure®customer
service helpline.
5
6

I
nspect Installation Kit
Carefully unpack y
our SimPure®Q6 RO Water Purification system. Layout the
parts
to familiarize yourself with the components, check nothing is missing
before you start the installation.
Package Contents List
#
Description
SimPure®
Part Number
A
Q6 system housing
ACWPA001
B
Power supply adaptor
ACWPA002
C
PPC filter cartridge
HETSF001
D
Reverse osmosis element (RO)
HETSF002
E
QC plug removal tool (removes transit plugs on Q6)
ACWPA003
H
Smart gooseneck faucet Inc. gasket, locknut & cable
ACWPA004
K
Tubing ¼" PE 29.5ft (9 Metres)
ACWPA005
L
Tubing ⅜" PE 6.5ft (2 Metres)
ACWPA006
M
Adaptor inline ¼" tube QC (faucet adapt.)
AWPA018
N
Adapter ¼ "QC x 7/16" female thread (fridge adapt.)
ACWPA007
O
Locking 'C'-clips ¼” (x5) & ⅜ (x2) QC fittings
ACWPA008
P
Saddle valve ¼" tube QC (drain connection)
AWPA002
Q
Valve ½" M x ½" FNPT to ⅜" tube (feedwater adapt.)
ACWPA009
R
Bush red. ⅜" Male comp. x ½" FNPT
AWPA004
S
Bush red. ½" MNPT x ⅜" female comp.
AWPA005
T
Teflon tape (roll)
AWPA001
Y
'O' rings for QC & cartridge connector (spare parts)
ACWPA010
Z
QC fittings claws ¼" & ⅜" (spare parts)
ACWPA011
Unsure about something? Is there a problem?
Please contact the SimPure® customer service team.
Customer Service: service@simpurelife.com
Toll-Free Phone: +1-866-528-4572
Website: www.simpurelife.com
7
8
A
B
C
D
Z
E
M
O
Y
H
T
P
N
K
S
L
R
Q
Included spare parts

Installation Guide
Read th
is entire manual thoroughly before beginning your installation. Take
note of the safety tips and f
ollow all steps to ensure your system is connected
up
correctly. Installation needs to comply with state and local laws and
regulations
; you must check and comply with all local plumbing codes.
Warning:
Massachusetts, USA
, require installation by a licensed plumber and does not
permit the use of saddle valves. (plumbing code 248
-
CMR of the Commonwealth
of Massachusetts)
Hand tools required
Essential
hand tools are required for the installation, including an electric drill,
1
" (25mm) hole saw and drill bits up to and including ¼" (6.5mm), adjustable
wrench, tube cutters (or knife)
, cross-head screwdriver (Phillips), a hammer
and cent
er punch.
Plan your Installation
Your
SimPure®Q6 Water Purifier is designed to be installed under the sink in a
location such as a kitchen, bathroom,
laundry room, or utility room.
Review
your location options and determine where you are going to install your
s
ystem.
Note:
The smart gooseneck faucet requires a low voltage electrical connection;
make sure the cable on the smart faucet will reach the SimPure
®
Q6 once a
location has been chosen.
Site preparation
Determine and check the size and position of items for proper installation into
the chosen location and remember to leave enough space around the purifier
for changing filters and maintenance.
Temporarily place the system into the planned location to ensure that the tubes
will reach each section and can be installed without any kinking (folding of the
tube). Check the smart faucet cable can reach and connect to the rear of the
SimPure®Q6.
The SimPure
®
Q6 RO water purification system
should be installed on a flat level surface, preferable
under the sink.
Before starting the installation, isolate the water
supply.
The SimPure®Q6 has a fridge water outlet
connector designed to supply filtered water to a
refrigerator that has a water connection point.
Use the ¼" PE tube and the supplied adaptor.
Please note: The Q6 fridge water outlet provides
clean filtered PPC (sediment and carbon) water for
your fridge (not RO), bypassing the system pump to
allow for silent fridge filling mode.
Do not connect the fridge to the pure water outlet; it
is not designed to be operated from this port.
9
10

Assemble the
Components
How to use the
Quick-Connect (QC) fittings
The
SimPure®Q6 Water Purification system uses quick-connect (QC) fittings
making the installation simple and easy.
•
How to release tube (or plug) from a quick-connect.
(1)
Remove the locking C-clip by sliding it out from under the quick-connect
fitting collet.
(2)
Push the collet down onto the fitting (closing the gap between the collet
and
fitting) and hold. You can also use the Plug removal tool.
(3)
While holding the collet down, gently pull the tube (or plug) in the opposite
direction at the same time to release.
•
How to insert the tube into a quick-connect.
(1)
Make sure the tube has a clean square cut with no bur present.
(2)
Push the tube firmly into the QC fitting, making sure it is located correctly
(you will feel the tube 'jump' into position as you push it into the fitting).
The tube is secure once it has traveled ⅜" (15mm) into the fitting.
(3)
Replace the locking C-clips to secure the QC fitting.
Smart Gooseneck Faucet Assembly
SimPure®Q6 RO water purification system comes with a smart gooseneck
faucet, which is used to dispense the purified water and indicate when the
system is operating normally or requires a filter replacement.
Fixing to the Sink.Install the smart faucet on
the sink surround if possible, making sure you
have clear access above
and below, and the
faucet
outlet is over the sink. Using a hammer
and
center punch, mark the hole. Drill a pilot
hole
first, then using a 1" (25mm) hole saw
attachment make a clean hole.
Insert the faucet base and smart cable through the hole and secure it using the
gasket and locknut underneath the countertop. The smart cable locates into the
small notch on the edge of the gasket.
Note: If you do need to drill the countertop, especially for granite, tile, or
concrete, professional help might be required as these surfaces are usually
hardened materials and not easy to drill.
.
11
12
3
/
5
”
(15mm)
Smart Gooseneck
Faucet
‘C’ clip
Locked into position
Pull
Hold
Pull
Push

Install the saddle valve drain connection
The SimPure
®
Q6 Water Purification system requires a drain connection before
it can be used.
When installing the drain saddle valve under a sink, make sure
you connect to a straight piece of
drainpipe and that it is ABOVE the water trap
(
'P' trap or 'U' bend); see diagram below for recommended installation
locations
.
Drill a ¼
" (6.5mm) hole on the drainpipe
with
an electric drill.
Remove the backing and stick
the saddle
valve seal on the pipe, line up the holes
.
Assemble the drain saddle valve according to the diagram below and tighten the
bolts evenly with the cross-head screwdriver to allow the clap to fit snuggly
around the pipe (Do Not Overtighten). Once secure, insert the ¼" PE tube into
the saddle valve QC fitting and push the tube a further 3/5" (15mm) into the
saddle valve, so the end of the tube roughly reaches the middle of the drain
pipe.
Customer Service: service@simpurelife.com
Toll-Free Phone: +1-866-528-4572
Website: www.simpurelife.com
13
14
WARNING!
Never mount drain saddle
on bends or below the
water trap!
INSTALLATION
Only install saddle valve
on straight pipe above
any water traps!
X
X
Water trap
OK
OK
Garbage
Disposal
P Trap

Install the feedwater adaptor valve
The SimPure
®
Q6 Water Purification system requires a connection to the water
supply. To do this, we use the supplied feedwater adaptor.
Tip:
When applying
Teflon thread tape,
always wrap the tape
in the same direction
'clockwise' as if you
were tightening the
fitting.
Warning: Make sure you have turned
the water supply off first.
Unscrew the cold
-water connection under
the sink
with an adjustable wrench.
Wrap a couple of turns of Teflon tape around
all the male threads. Connect the cold
-water
supply and feedwater adapter.
Optional
Fittings:
The feedwater
adaptor valve is provided with ½" NPT
threads, if your installation requires
⅜" compression
threads then utilize the
two additional reducing bushes
in your kit.
Note: Please disregard the two optional bushes if
they are not required for your installation.
Plumbing the System
Now all the sub-assemblies are complete, the feedwater valve, smart faucet, and
drain connections are installed, it's time to connect everything with the
included ¼" and ⅜" PE Tube.
15
16
Optional:
⅜” compression
thread
Optional:
⅜” compression
thread
½" NPT
female
thread
½"NPT
male
thread
⅜" PE tube
Connection
Connections on rear of SimPure®Q6

Connecting the Purifier
1.
Remove the three transit plugs from the
Pure Water, Sewage,
and
Inlet
Water ports on the rear of the SimPure®Q6 System using the included QC
plug removal tool.
2.
Optional: If connecting your refrigerator, also remove the Fridge Water
transit plug. If not connecting up a fridge at this time, please make sure you
leave the Fridge Water transit plug in place.
IF NOT CONNECTING UP YOUR FRIDGE WATER
SYSTEM LEAVE THE FRIDGE WATER PLUG IN PLACE
3. Inlet Water – Place one end of the ⅜" PE tube in hot water for about 2
mins to soften the tube. Side the hex nut and tube collar from the feedwater
adaptor onto the end of the softened tube and push the PE tube onto the
feedwater adaptor fitting, tighten the hex nut using a wrench to ensure it
does not leak. Connect the other end of the tube to the ⅜" Inlet water
connection on the Q6.
4. Sewage (concentrate/reject water) - Using the ¼" PE tube connect the
drain saddle to the sewage connection on the Q6.
5. Pure Water -Using the ¼" PE tube connect to the ¼ "adaptor fitted to the
tail of the smart faucet, then connect the other end of the tube to the Pure
Water connection on the Q6.
6. Connect the jack plug from the smart faucet
into the rear of the Q6, hand-tighten the
threaded connector clockwise to secure the
connection.
7. Optional - Fridge Water -Using a ¼" PE tube, connect one end to your
fridge using the 7/16" Fridge adaptor (supplied) and the other end to the
Fridge water connection on the Q6.
Refer to the appendix on page 28 for further details.
8. Locking Clips -Fit the blue locking clips to each QC fitting on completion.
Review – Check each connection is secure and pushed fully into the Quick
Connect (QC) fitting to avoid any leaks now or in the future.
17
18
Feedwater adaptor Valve
Faucet jack plug

Installing PPC filter and RO Membrane cartridges
1.
Remove the packaging from the PPC and RO cartridges and pull off the two
covers from the front of the SimPure®Q6 system.
2.
Insert the PPC filter into the top housing.
3.
Make sure the cartridges are slightly angled to the left, when inserting
them, turn clockwise when fully inserted to lock the cartridge into position
at 12 o'clock.
4.
Replace the two filter covers once the filters are locked in position.
MAKE SURE BOTH CARTRIDGES ARE LOCKED
INTO POSITION BEFORE TURNING ON THE WATER
Starting-up the Purifier
5.
Plug the output of the power adapter into the connector on the back of the
purifier, then plug the power adaptor into an electrical outlet. The purifier
will beep indicator the power is on and connected.
Note: If you are using an electrical outlet under the sink, make sure it's turned
on, there is usually an isolation switch mounted above the Kitchen counter that
turns the power on for under sink power outlets. Test the SimPure® Q6 in a
different power outlet if in doubt.
6. Turn on the water supply using the feedwater adaptor valve.
7. Open the smart gooseneck faucet and wait for the water to flow; as soon as
you see water, shut the faucet and wait for 30 minutes to pressure test the
system for any leaks.
8. Check all the plumbing connections; if you discover a leak, turn off the
feedwater adaptor and fix the issue before commencing.
9. After 30 minutes, open the smart facet and allow the system to operate for
a further 30 mins to flush the system ready for use.
Note: The SimPure®Q6 beeps when you turn the power on and automatically
flushes water to the drain for the first 30 seconds.
CONGRATULATIONS!
You have completed the installation!
Unsure about something? Is there a problem?
Please contact the SimPure® customer service team.
Customer Service: service@simpurelife.com
Toll-Free Phone: +1-866-528-4572
Website: www.simpurelife.com
19
20

Operation Guide
Smart Faucet Operation
The
SimPure®Q6 utilizes a smart faucet that quickly displays the working
condition of the purifier using an indicator ring.
Blue – Indicator ring turns blue when you open
the smart faucet; the purifier is working.
Red
– Indicator ring is red when the filters
require replacement.
Off
– Indicator ring off, the purifier is in standby
or powered off.
Control Panel
The SimPure
®Q6 control panel has two push-
buttons and three indicators used
to operate the system and display the service life of filters.
Reset
Button
– Used to reset the filter cartridge
service
life
Flush
- Used to manual initiate the 30-second
automatic flush cycle. Push a second time to
manual abort the 30
-second flush cycle.
Note:
After every 10-minutes of purified water
production, the purifier will automatically start
a flush cycle for 30 seconds (when not in use).
IF THE PURIFIER IS NOT USED FOR A WEEK, PRESS
"FLUSH" BUTTON, WAIT 30 SECONDS, RUN WATER
FROM FAUCET FOR 3 MINUTES BEFORE USING AGAIN.
Warning Indicators
PPC Indicator
– PP+CTO composite filter service life indicator. When flashing
Red signifies there is less than 5% service life remaining in the filter cartridge
(less than 2.5 hours of pure water production left)
RO Indicator – Reverse Osmosis (RO) membrane service life indicator. When
flashing Red signifies there is less than 5% service life remaining in the filter
cartridge (Less than 5 hours of pure water production left)
PPC/RO Indicator - Continually on, followed by ten beeps, signifies the filter/s
have reached the end of their serviceable life and need to be replaced as soon as
possible. (Follow instruction on page 23)
Power Indicator – Purifier is connected to the power adaptor and operating.
PPC/RO/Power – When all three indicator lights, PPC/RO/Power, are flashing,
it signifies the purifier has produced water continuously for more than 30
minutes and has shut down for safety reasons. This feature is designed to
protect against flooding or if the smart faucet has been left running unattended.
To reset the SimPure®Q6, remove the power plug and reinsert to reset the
purifier.
21
22

Replacing Filter Cartridges
When replacing the PPC Filter/ RO Membrane, first make sure the water supply
is isolated
by turning off the feedwater adapter valve, and the power is
unplugged. Pull off the filter cover. Turn the filter counter
-clockwise and pull
the cartridge out of the housing. To install a new cartridge, reverse this
sequence follow
ing the instructions on page 19. Once the required filter
cartridge has been replaced, turn the feedwater adaptor valve back on.
Press the "Reset" button for 3 seconds to enter the
reset mode. Then press the button again to choose
the appropriate filter. The
indicator light flashes blue.
Press the "Reset" button again for 3 seconds to
confirm the filter reset operation and return to
normal operation.
Press the "Flush" button once to rinse and flush the
purifier for 30 seconds.
Press
the button again to manual stop flushing if
required.
Please contact the SimPure
®customer service team for purchase options:
Customer Service: service@simpurelife.com
Toll-Free Phone: +1-866-528-4572
Website: www.simpurelife.com
Replacement Filter Cartridges
SimPure®
Part No.
Description
Total Pure Water
Production Time
(Hours)
Estimated
Replacement
Schedule (Months)
HETSF001
PPC Filter
Cartridge
50
6 - 12
HETSF002
RO Membrane
100
12 - 24
Water testing (Optional)
To monitor the performance of your SimPure
®
Q6 Water Purification system,
you will need a water meter that can test the impurities in water. SimPure®has
a simple to use handheld TDS meter designed for this purpose.
It is recommended you follow this procedure before taking a water sample:
•STEP 1 –OPEN the smart faucet tap and allow the water to run for 3
minutes to drain before sampling the water
•STEP 2 – Rinse a clean cup or small container with the purified water and
disregard, refill container.
•STEP 3 – Place the SimPure®TDS Meter in the solutions and follow the
instruction to take a TDS reading
•STEP 4 – Once you have a purified water reading, you should then test the
feedwater. Run some water from your standard cold sink water tap into a
clean cup or small container and check the TDS.
Now that you have a water quality reading from the feedwater and the purified
water, you can compare two reading to see how well your water purification
system is operating.
•As a general guide, the purified water TDS level should be >90% lower than
the incoming feedwater indicating the purifier is working well; however,
this will depend on feedwater quality, which can be substantially different
from one region to another.
23
24
SimPure®TDS Meter
Part Number:
RSTDS00
1_S8
or
RSTDS002_S8

Troubleshooting Guide
Problem
Possible Solution
1
The Water
purifier will not
turn on or
respond when
pressing any
push buttons
Plug the water purifier into the electrical outlet and
make sure the outlet switch is on (if applicable) The
purifier should beep once when connecting to the
power
Plug the purifier into a different electrical outlet to
check the outlet is working
2
All three
indicators are
flashing at the
same time
The smart faucet has been left open for more than
30 minutes, or the purifier has developed a leak.
Close the faucet or fix the leak, then unplug the unit
from the electrical outlet and reinsert to reset.
3
No Purified water
is coming out of
the smart faucet
Make sure feedwater adaptor is turned on, and
water is available
Improper Teflon tape wrapping has blocked the
inlet connector. Remove Teflon tape and re-wrap
tape around fittings.
4
The volume of
purified water is
low
The water temperature is too low.
Make sure the unit is at room temperature, and
feedwater is >40℉ (4℃)
PPC Filter is blocking.
Replace PPC filter and flush purifier.
RO membrane fouled.
Flush the RO membrane. Replace if flushing does
not help.
5
Water continually
flowing to drain
even when the
purifier is off
The automatic inlet valve is leaking, allowing water
to flow to the drain continuously. Review/repair
inlet valve, contact SimPure®for support
6
Water taste is
poor or has a
strange smell
Adsorption of the active carbon filters is saturated
Replace the PPC filter.
Wrong tube connection
Review plumbing as per manual.
The unit is left unused for an extended period.
Replace all filters and flush purifier.
Troubleshooting Guide
Problem
Possible Solution
7
Water Purifier
makes excessive
noise during
operation
Note: The purifier
will make some
noise when
processing water;
this is normal.
There's an air blockage in the water production
system. Press the flush button once, when flushing
completely open the smart faucet, and run water
for 2-3 minutes to clear trapped air.
Water quality is poor; filters have blocked early
(before replacement schedule). Replace PPC and RO
filters. Review feedwater quality.
25
26

Warranty
SimPure
®warrants to the customer that its residential reverse osmosis purifier
will be free from defects in material and workmanship under normal use and
service for a period of 1 year. We will replace or repair any part of the SimPure
®
reverse osmosis water syst
em that we find to be defective in operation due to
faulty materials or workmanship within one year since the date of the original
purchase. Used replaceable filter cartridges and membranes are excluded.
General Conditions
SimPure
®obligation to the customer under these warranties shall be limited, at
its option, to replacement or repair of items covered by these warranties. Prior
to return or repair of covered items, the customer must obtain a return goods
authorization number from
SimPure®and, at SimPure®option, return the item
with freight prepaid by the customer.
Damage to any part of this purifier because of misuse, misapplication,
negligence, alteration, accident, installation, or operation contrary to our
instructions, incom
patibility with accessories not installed by SimPure®, or
damage caused by freezing, flood, fire, or Acts of God are not covered by this
warranty. In all such cases, regular charges will apply. This limited warranty
does not include service to diagnose a c
laimed malfunction in this unit. This
warranty is void if the claimer is not the original purchaser of the unit or if the
unit is not operated under normal municipal water or well water conditions. We
assume no warranty liability in connection with this pu
rifier other than that
specified herein. This warranty is in lieu of all other warranties, expressed or
implied, including warranties of fitness for a particular purpose. SimPure
®
liability hereunder shall not exceed the cost of the product. Under no
circu
mstances will SimPure®be liable for any incidental or consequential
damages or for any other loss, damage
, or expense of any kind, including loss of
use, arising in connection with the installation or use or inability to use the
covered items. These warra
nties are governed by the laws of the state of
Washington, USA, and may change at any time without notice.
Appendix
Refrigerator Connection
To connect the filtered Fridge Water outlet from the SimPure®Q6 to a
Refrigerator, use the included ¼" PE tube, connect one end to your fridge using
the 7/16" Fridge adaptor (supplied) either directly onto the fridge inlet valve or
inline connector as shown in the diagram below.
Note: SimPure®has provided a 7/16" adapter to help connect the SimPure®Q6
to the fridge; however, if you require a different style of connection or fitting
size, please source parts from your local hardware store or plumbing supplier.
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28

Our Products & Services
Consumables
Full selection of consumable items to
maintain your SimPure
®
Q6 water purifier
well into the future are available from
SimPure
®online or through your local
Distributor.
Tools & Accessories
SimPure®Test equipment helps monitor the
performance of your SimPure®water
purifier, making sure it's performing as
expected.
SimPure
® Leak Detector automatically turns
off the feedwater should your purifier
develop a water leak.
Products
SimPure®products help to improve your life.
Air Purifiers to improve the air you breathe
for your home and car.
Showerhead filters to improve your water
quality and care for your skin and hair.
Register your Product
Please register for your product's warranty
on the www.simpurelife.com website.
You will also find further information on this
product and other
SimPure®products.
Sign up for our Newsletter to keep informed
about new products and available upgrades.
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Table of contents
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