Skope ReFlex ChefBas User manual

ReFlex ChefBase
SKOPE ChefBase Fridge
Hydrocarbon
Service Manual MAN80308 Rev. 1.2 Sep. 2023

ReFlex ChefBase
SKOPE ChefBase Fridge
Hydrocarbon
Service Manual
MAN80308
Rev. 1.2 Sep. 2023
© 2021 SKOPE Industries Limited. All rights reserved.
SKOPE Industries Limited reserves the right to alter specifications without notice.
is a registered trademark of SKOPE Industries Limited.
SKOPE INDUSTRIES LIMITED
Head Office
PO Box 1091, Christchurch
New Zealand
A.B.N. 73 374 418 306
AU: 1800 121 535
NZ: 0800 947 5673
E-mail: [email protected]
Website: www.skope.com
Trademark Infringement
The SKOPE trademark on this product is infringed if the owner, for the time being, does
any of the following:
• Applies the trade mark to the product after its state, condition, get-up or packaging
has been altered in any manner.
• Alters, removes (including part removal) or obliterates (including part obliteration) the
trade mark on the product.
• Applies any other trade mark to the product.
• Adds to the product any written material that is likely to damage the reputation of the
trade mark.
Notice of the above contractual obligations passes to:
• Successors or assignees of the buyer.
• Future owners of the product.

SKOPE ReFlex ChefBase Fridge
Service Manual iii
Contents
1 Servicing Hydrocarbon
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
SKOPE Hydrocarbon Service Requirements . . . . . . . . . . . . . . . . . . .6
2 Specifications
Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
3 Installation
Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Ventilation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Cleaning Before First Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Drawers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4 Electronic Controller
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
SCS Connect Field App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
SCS Connect Track App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
SKOPE-connect App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Controller Faceplate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Buttons and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
SCS Connect Field App and Track App. . . . . . . . . . . . . . . . . . . . . . .12
Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
App Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Faults and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
5 Replacement Procedures
Drawers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Alignment Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Drawer Gasket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Drawer Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Castors and Legs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Cartridge End Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Refrigeration System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Before Servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
On-site Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Off-site Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Electrics Panel and Loom Electrical Connections . . . . . . . . . . . . . . .23
Manufactured Feb. 2020 onwards . . . . . . . . . . . . . . . . . . . . . . . .23
Cartridge Electrics Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Condenser Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Evaporator Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Compressor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Electronic Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Controller Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
QC Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Replacing the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Control Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

SKOPE ReFlex ChefBase Fridge
Service Manual
iv
Evaporator Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Condenser Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Ambient Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6 Wiring
ReFlex ChefBase Fridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
7 Spare Parts
ChefBase Cabinet Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Integrated Cartridge Components. . . . . . . . . . . . . . . . . . . . . . . . . . . 36
8 Maintenance
Drawers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Condenser Coil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
9 Troubleshooting and Diagnostics
Electronic Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Refrigeration System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

5
SKOPE ReFlex ChefBase Fridge
Servicing Hydrocarbon
Service Manual
1 Servicing Hydrocarbon
Overview
This appliance uses hydrocarbon R290 as its refrigerant. R290 is a natural refrigerant that has
a very low environmental impact.
Special service requirements are needed as R290 is a flammable refrigerant.
Safety hazards
The main hydrocarbon safety hazards are:
• Flammable refrigerant.
• Venting of hydrocarbon and compressor oil.
• Asphyxiation.
Do not interfere with the refrigeration system. All refrigeration maintenance and repairs must
be undertaken according to the SKOPE Hydrocarbon Service Requirements below.
Electrical safety precautions
Correct wiring routing is as important as use of correct components for compliance with safety
and radio interference regulations. In order to maintain safety and compliance with regulations,
if you disturb any wiring during servicing you must replace and secure it in its original position.

6Servicing Hydrocarbon
Service Manual
SKOPE ReFlex ChefBase Fridge
SKOPE Hydrocarbon Service Requirements
Servicing must only be performed by Approved SKOPE Service Technicians, and must meet
all requirements in the SKOPE Hydrocarbon Service Policy (available from SKOPE), including
the following:
Hydrocarbon work – SKOPE Service Policy
It is the responsibility of the service technician to follow SKOPE’s Hydrocarbon equipment service policy
and by accepting a service work order they agree to the following (where applicable):
xMUST – Ensure all workers are trained in the SAFETY of hydrocarbon products to the appropriate
level for the work required.
xMUST – Follow all Local Safety Regulations relevant to flammable refrigerant gases.
oAustralia should reference - AIRAH Flammable Refrigerants – Safety Guide
oNew Zealand should reference – Flammable Refrigerant Safety Documentation
(Refrigerant License NZ)
xMUST – Adhere to all on-site (workplace) Health and Safety requirements
xMUST – Not modify or alter the design of SKOPE equipment in any way
xMUST – In cases where the refrigeration system is not readily removable from the cabinet; then the
entire cabinet MUST be sent to the Hydrocarbon workshop for repair.
xMUST – ONLY use SKOPE OEM Spare Parts; or identical replacement parts. Any variation in
replacement part may render the system non-compliant and unsafe.
xMUST – Follow all best practice work activities for servicing hydrocarbon refrigerants (SKOPE
recommend attending specific hydrocarbon refrigeration handling training courses). Nitrogen must
be used for purging system before commencing “Hot Work” – brazing.
xMUST – Adhere to relevant SKOPE Service Manual. If any contradiction, the local Regulations take
precedence over SKOPE requirements
xMUST – Work only in suitable, safe and compliant work spaces. Personal Protective Equipment
must always be used when working on Hydrocarbon equipment.
xMUST – Service people diagnosing refrigeration faults must always carry and utilise Flammable Gas
detectors when working on Hydrocarbon equipment.
xMUST – Prior to any service work; know where and how to safely and quickly isolate power supply
to cabinet
xMUST – Not perform any Hot Work (brazing etc.) in the field. These are to be completed in a suitable
service depot / workshop (in a dedicated specific Hazardous Work Area compliant to local
flammable gas regulations)
xMUST – Not transport a refrigeration system with a known active leak. If there is an active leak the
refrigerant must be safely removed (with use of Bullet Piercing Valve or Line Tap valves) before
transporting. Valves must be removed at the hydrocarbon service depot once repair is completed.
xMUST – All hydrocarbon workshop areas must have emergency plans; that includes suitable
evacuation and fire control plans and equipment.
xMUST – Only use refrigerant grade hydrocarbon, to precise mass specified on removable
refrigeration system serial label.
xMUST – Be accurate refrigerant charge; The refrigerant mass is ultra-low charge and must only be
measured in by accurate scales to +/- 1.0gram. Refrigerant MUST not be overcharged; or added to
an already charged system.
xMUST – Use identical drier replacement; as any change will affect gas charge volume; and effect
reliability compliance and safety.
xMUST – Any pipework replacement, must be identical to genuine SKOPE parts.
xMUST – Not introduce a sparking device inside a cabinet or inside a removable refrigeration system.
Battery drills should not be used.
xMUST – Not perform any activity that could stress a refrigeration pipe (unless in a workshop).
xMUST – Get customer authorisation to permanently swap a removable refrigeration system.
xMUST – Have the Wellington Drive SCS Field app installed on a Bluetooth enabled device carried by
the service technician (exception is for cabinets that do not utilise the Wellington Drive Controller).
The app should be utilised for safe, accurate diagnosis of the system and it is required to complete
a controller replacement in the field.
xRECOMMENDED – Have the Wellington Drive SCS Track app installed on a Bluetooth enabled device
carried by the service technician. This passive app collects system data from the Wellington Drive
SCS Connect Controller and transmit it to the cloud.
xLogistics companies may be used to transport a complete refrigerator where no separation of the
refrigeration system occurs. Logistics companies are not required to be contracted to this SKOPE
Service Policy.

7
SKOPE ReFlex ChefBase Fridge
Specifications
Service Manual
2 Specifications
Models
This service manual applies to the SKOPE ReFlex ChefBase Fridge models listed in the table
below. Refer to the relevant product specification sheet (available on the SKOPE website:
www.skope.com) for specifications.
Table 1: Model specifications
Model SKOPE ID Product description
RF8.CBR.1.2D RC1R 2-Drawer ChefBase Fridge
RF8.CBR.2.4D RC2R 4-Drawer ChefBase Fridge

8Installation
Service Manual
SKOPE ReFlex ChefBase Fridge
3 Installation
Installation Guidelines
When installing this cabinet, ensure the installation guidelines below are considered and met.
Ventilation Requirements
This cabinet must have the following ventilation clearances at all times:
* When installed for continuous duty in climate class 7 environment (35°C ambient/75%
relative humidity), it is recommended to provide 50 mm clearance around the sides and back
of the cabinet.
Ventilation
Ensure all
ventilation
requirements
below are met.
Door Opening
Allow adequate
space for the door/
s to open and close
properly.
Sunlight
Do not install the
cabinet in direct
sunlight.
Uneven Surface
Do not install the
cabinet on an
uneven surface.
Surface
The installation
surface must be
capable of
supporting the
loaded cabinet.
Power Supply
Do not overload the
power supply.
Blocking Ventilation
Do not store boxes or
items in front or on top
of the cabinet.
Climate Class
The cabinet must be installed
in an environment within its
climate class.
The climate class is stated on
the cabinet rating label inside
the cabinet.
No below clearance required
Min. 100 mm
left side
Keep area in front of
grille and drawers clear
ChefBase Cabinets
No behind
clearance
required
*
No above clearance required

9
SKOPE ReFlex ChefBase Fridge
Installation
Service Manual
Cleaning Before First Use
The cabinet interior and food contact surfaces such as the worktop must be thoroughly cleaned
and sanitised before first use. Ensure the cabinet is unplugged from the power supply before
cleaning, and use only standard stainless steel cleaners suitable for food preparation areas. If
required, the cabinet exterior can be cleaned as instructed in the cleaning section of this
service manual (see “Maintenance” on page 37).
Drawers
Where fitted, drawers should be removed for cleaning. Pull the drawer out of the cabinet,
release latches at side of drawer as shown, and lift the drawer out at an angle. The drawer
slider can also be removed by releasing the side catches as shown. Reverse operation to refit
drawers to cabinet after cleaning.
Power Cord
Before final positioning of the cabinet, pull the power cord out and connect to the mains power
supply.

10 Electronic Controller
Service Manual
SKOPE ReFlex ChefBase Fridge
4 Electronic Controller
Overview
The cabinet is fitted with an AoFrio SCS Connect electronic controller. The controller is located
in the cartridge compartment and is visible from the outside of the cabinet through the cartridge
cover.
Apps
SCS Connect
Field App
The AoFrio Field app for mobile devices allows technicians to connect and interact with
SKOPE equipment that uses the AoFrio SCS Connect electronic controller. The app allows
technicians to:
• view the current state of cabinet components (temperatures, compressor and fan motor
states).
• view a 7-day history of those states.
• manually change component states.
• update and change controller parameters.
• update controller firmware.
All technicians who service SKOPE equipment fitted with the AoFrio SCS Connect electronic
controller are required to have the AoFrio Field app installed on their Bluetooth-enabled mobile
device. SKOPE also recommends that all technicians have the AoFrio Track app installed.
See “SCS Connect Field App and Track App” on page 12 for information on setting up and
using the app.
SCS Connect
Track App
The AoFrio Track app for mobile devices transfers data from SKOPE equipment that uses the
SCS Connect controller to a cloud-based server.
The app works automatically in the background. When the app detects a controller, it connects
via Bluetooth to receive data from the controller and send data to the cloud. If no mobile data
connection is available, the app stores data until a connection becomes available.
SKOPE recommends that all technicians who service SKOPE equipment fitted with the AoFrio
SCS Connect electronic controller have the AoFrio Track app installed on their
Bluetooth-enabled mobile device.
SKOPE
-connect App
The SKOPE-connect app is designed for end-users only, and provides wireless access to the
controller from mobile devices with Bluetooth capability.
The app allows end users to adjust some electronic controller settings, including energy saving
modes, open/close hours and pre-set temperature setpoints for specific product.
3G/4G

11
SKOPE ReFlex ChefBase Fridge
Electronic Controller
Service Manual
Controller Faceplate
Buttons and
Display
The controller faceplate includes the front display panel and interface buttons.
Service Mode Service mode can be accessed and used via the SCS Connect Field app (see “SCS Connect
Field App and Track App” on page 12), or the controller faceplate (refer to AoFrio
documentation for further information).
Note: A 9-digit pin is required to access service mode via the controller buttons. Contact
SKOPE to receive your service mode pin code.
Service mode categories available from the controller faceplate include:
Parameters
Allows you to access and edit individual controller parameters.
SKOPE does not recommended changing the parameters unless absolutely necessary. If
incorrect parameter settings are suspected, reload the complete parameter set.
Reset
Returns the controller back to factory settings. The parameters must be reloaded after
performing a reset.
12 3 4 5
8 7
11
10
96
Table 2: SCS Connect electronic controller
No. Description
1Night Mode: Indicator. On during night mode.
2
Display: Indicator. Digital display of cabinet air temperature or messages. The temperature is
what the sensor inside the cabinet detects, and not necessarily the product temperature.
However, they may be very close depending on how the controller is set to sense temperature.
3Light Switch - Night Mode (back/abort): Button. Press to switch the lights on or off. Press and
hold to switch cabinet between day and night mode. Used during programming.
4Up: Button. Used for programming.
5Bluetooth: Indicator. On when ready to connect to a device. Flashing when connected to a
device.
6Defrost Cycle (next/enter): Button. Press and hold to initiate manual defrost. Used during
programming.
7Down: Button. Used for programming.
8Fault - Alarm: Indicator. On during fault or alarm. Note: Alarm message is also shown on the
display during alarm.
9Compressor: Indicator. On when the compressor is running.
10 Defrost Mode: Indicator. On during defrost cycle.
11 Fan: Indicator. On when evaporator fan running.

12 Electronic Controller
Service Manual
SKOPE ReFlex ChefBase Fridge
Manual test
Allows you to see the input values from sensors, check the effects of output adjustments to
peripherals, and run preset test routines.
Statistics
Displays logged values and event counts for diagnostics and fine tuning.
About
Lists the properties of the refrigeration system and the controller, including cabinet model
codes, firmware, hardware and software versions.
SCS Connect Field App and Track App
Connecting Follow the procedures below to install and set-up the app, and connect to a controller.
Note: The SCS Connect Field app and Track app are separate from the SKOPE-connect app.
Procedure 1: To install the SCS Connect Field app
1. Download the SCS Connect Field app from Google Play
Store or Apple App Store.
2. Enter your unique Activation Code and press ‘Activate’. The activation code is provided by SKOPE
Customer Services.
3. Enter a 4-digit PIN code, re-enter the code, and press ‘SET PIN CODE’.
Procedure 2: To connect to a cabinet
1. Ensure Bluetooth is enabled and you have internet access on your mobile device.
2. The app shows a list of nearby SKOPE cabinets. The
signal bars indicate how close each cabinet is.
3. Select the cabinet of interest and press ‘CONNECT’.
4. When successfully connected, a blue light flashes on the controller faceplate and the home screen
is displayed in the app.

13
SKOPE ReFlex ChefBase Fridge
Electronic Controller
Service Manual
App
Categories
Various options are available in the app menu to provide information about the connected
controller and its cabinet. Depending on user access level, some menu options may not be
available.
Procedure 3: To install and use the SCS Connect Track app
1. Download the SCS Connect Track app from Google Play
Store or Apple App Store.
2. Enter your unique Activation Code and press ‘Activate’ (the same code as used for SCS Connect
Field app). The activation code is provided by SKOPE Customer Services.
3. Respond to any dialogue boxes that appear and the app
should be ready to use.
Ensure Bluetooth is turned on.
4. The app is passive and runs in the background (it can track automatically). When servicing a
cabinet, the app should be opened to ensure tracking has finished prior to servicing.
Home screen Menu screen
Note: Available menu options will
differ depending on user access
levels

14 Electronic Controller
Service Manual
SKOPE ReFlex ChefBase Fridge
Home screen
The home screen shows a graphical representation of the current state of the cabinet being
controlled.
Output control
Provides control of the controller input sensors and switches, and output relays.
Edit parameters
Provides access and editing of individual controller parameters.
Note: Parameter changes must be recorded on warranty/job card.
It is not recommended that parameters are changed unless absolutely necessary. If incorrect
parameter settings are suspected, reload the complete parameter set. Note: Updated
parameters are not applied until DISCONNECT has been selected from the menu (after
loading new parameter set).
Load parameter file
Allows reloading of model default parameter set or changing to new parameter set. See
“Replacing the Controller” on page 28 for instructions. Note: Updated parameters are not
applied until DISCONNECT has been selected from the menu (after loading new parameter
set).
Statistics
Information from the past seven days on cabinet activity including temperatures, door
openings and alarms.
SCS info
Controller version and cabinet asset information.
SCS setup
Add or change SCS info (see above).
Disconnect
Disconnect from currently connected controller.
Settings
Change app general settings.
Table 3: Parameter numbers
Model number RF8.CBR.1.2D RF8.CBR.2.4D
Parameters number 626 ✔ ✔

15
SKOPE ReFlex ChefBase Fridge
Electronic Controller
Service Manual
Faults and Alarms
The following table explains faults and alarms that the electronic controller may log and
display.
If a fault occurs, the fault - alarm indicator is lit on the controller faceplate, but no message is
displayed. Faults do not affect product temperature, and require no action from the shop
owner.
Alarms are logged and the alarm message is displayed on the controller faceplate. Alarms may
result in abnormal product temperature.
Some faults and alarms can be cleared by the shop owner, and others can only be cleared by
a service technician.
If the cabinet is connected to the power supply and has warm product, check the SCS Connect
Field App for active fault or alarm, and investigate. If the cabinet does not have an active fault
or alarm, check the app statistics to determine if and when the controller signalled a fault or
alarm.
Refer to the tables below for faults and alarm descriptions and possible causes and actions.
The service tech type column refers to the service tech skill level required to complete a task.
Refer to the SKOPE HC Service Policy (available from SKOPE) for service tech type details.
Table 4: Faults (alarm indicator lit, no message displayed)
Description Service tech
type Possible root cause
Door left open.
The door has been open for several minutes. 1, 2, 3, 4
• Door not self closing (torsion fault)
• Door switch or circuit
• Controller
Excessive door open counts
Over-voltage protection
The maximum allowable mains supply voltage has been
exceeded. The cabinet has temporarily shut down to
prevent damage and will restart once the supply voltage
decreases.
1, 2, 3, 4
Should be a one off. If it continues, consider:
• Line voltage/rural
• Voltage setting parameter
• Controller
Under-voltage protection
The mains supply voltage has dropped below the
minimum allowable level. The cabinet has temporarily
shut down to prevent damage and will restart once the
supply voltage increases.
1, 2, 3, 4
Should be a one off. If it continues, consider:
• Power supply overloaded or multi-box
• Line voltage/rural.
• Voltage setting parameter
• Controller
High condensing temperature protection
The system was operating at an elevated temperature
and has temporarily shut down to prevent damage.
Extended operation in this condition may result in
ALARM 15, increased energy consumption and a
reduction in cabinet life. This alarm may be caused by
very high ambient temperature.
2, 3, 4
• Cabinet installed in location outside rated conditions
• Condenser not clean
• Poor installation or ventilation
• Condenser fan motor or blade
• Controller
Excessive compressor cycling protection
The system has been turning on and off too frequently. 2, 3, 4
• Condenser blocked
• Poor installation or ventilation
• Cabinet gasket seals leaking
• Door not self-closing or gasket leaking
• Product hot or blocking cabinet airflow
• Overloaded from excess door openings or ambience
• Fan motor or blade (condenser or evaporator)
• Controller
• Compressor or gas leak = remove cabinet

16 Electronic Controller
Service Manual
SKOPE ReFlex ChefBase Fridge
Table 5: Alarms
Code Description Service tech
type Possible root cause
dor
Door left open.
The door has been open for several minutes.
Will revert to door left open FAULT after 10
minutes (see faults table on previous page).
1, 2, 3, 4
• Door not self closing (torsion fault)
• Door switch or circuit
• Controller
8
Estimated product temperature below allowable
range
The estimated product temperature has been
below the allowable range for longer than the
permissible time. Potential causes are: an
empty or partially filled cabinet, or low ambient
temperature.
1, 2, 3, 4
• Low ambient
• App settings
• Controller
9
Estimated product temperature above allowable
range
The estimated product temperature has been
above the allowable range for longer than the
permissible time. Potential causes are:
excessive door openings, door being left open,
or warm product loaded into cabinet.
2, 3, 4
• Condenser blocked
• Poor installation or ventilation
• Frozen blocked evaporator coil
• Door leaking air (bad gasket or door not self-closing)
• Product hot or blocking cabinet airflow
• Overloaded from excess door openings or ambience
• Fan motor or blade (condenser or evaporator)
• App settings
• Controller
• Compressor or gas leak = remove cabinet
15
Excessive condensing temperature protection
The system was operating at an excessive
temperature and has shut down to prevent
permanent damage. This alarm may occur due
to very high ambient temperature.
2, 3, 4
• Cabinet installed in a location outside rated conditions
• Condenser not clean
• Poor installation or ventilation
• Condenser fan motor or blade
• Controller
17
Control probe failure
A critical system sensor has failed and the
cabinet can no longer operate.
2, 3, 4
• Control probe or circuit
• Controller
18
Electrical over-current protection activated
The compressor was drawing too much current
and has shut down to prevent permanent
damage.
2, 3, 4
• Condenser blocked
• Poor installation or ventilation
• Cabinet gasket seals leaking
• Door not self-closing or gasket leaking
• Product hot or blocking cabinet airflow
• Overloaded from excess door openings or ambience
• Fan motor or blade (condenser or evaporator)
• Controller
• Compressor or gas leak = remove cabinet

17
SKOPE ReFlex ChefBase Fridge
Electronic Controller
Service Manual
19
Failed to reach set temperature
The refrigeration system has been operating
continuously for a long period without reaching
the set temperature.
2, 3, 4
Take a spare cartridge in case of refrigeration system
fault.
• Condenser blocked
• Poor installation or ventilation
• Frozen blocked evaporator coil
• Cabinet seal leaking or door
• Product hot or blocking cabinet airflow
• Overloaded from excess door openings or ambience
• Fan motor or blade (condenser or evaporator)
• Controller
• Compressor or gas leak = remove cabinet
20
Over cooling product
The internal temperature is too low. The system
has temporarily shut down until the temperature
has returned to normal. This can occur if the set
temperature has been raised by a large amount.
1, 2, 3, 4 Confirm if really too cold; change parameters
accordingly.
22
Evaporator fan over-current protection
The current supplied to the evaporator fan motor
is too high.
2, 3, 4
• Faulty fan motor
• Fan blade fault (imbalance, debris or blockage)
• Controller
23
Condenser fan over-current protection
The current supplied to the condenser fan motor
is too high.
2, 3, 4
• Faulty fan motor
• Fan blade fault (imbalance, debris or blockage)
• Controller
24 Controller communication error
Controller has lost communication channels. 1, 2, 3, 4
• App
• Controller or circuit
25 Controller update failed
Controller update could not be completed. 1, 2, 3, 4
• App
• Controller or circuit
26 Controller hardware failure
Controller hardware has failed. 1, 2, 3, 4
• App
• Controller or circuit
27
Probe failure
A non-critical system probe has failed. The
cabinet will continue to operate with partial
function but requires service.
2, 3, 4
• Evap probe or connections
• Controller
28 No downward tendency
The temperature is no longer decreasing. 2, 3, 4
• Condenser blocked
• Poor installation or ventilation
• Cabinet or cartridge gasket seals leaking
• Door not self-closing or gasket leaking
• Product hot or blocking cabinet airflow
• Overloaded from excess door openings or ambience
• Fan motor or blade (condenser or evaporator)
• Controller
• Compressor or gas leak = remove cabinet
Table 5: Alarms (continued)
Code Description Service tech
type Possible root cause

18 Electronic Controller
Service Manual
SKOPE ReFlex ChefBase Fridge
29
Compressor cutting out
The compressor cut out on its internal protection
or pressure switch.
2, 3, 4
Take a spare cartridge in case of refrigeration system
fault.
• Condenser blocked
• Poor installation or ventilation
• Cabinet, door or cartridge seal leaking
• Product hot or blocking cabinet airflow
• Overloaded from excess door openings or ambience
• Fan motor or blade (condenser or evaporator)
• Controller
• Compressor or gas leak = remove cabinet
30
Excessive automatic defrosting
The system is automatically defrosting too
frequently.
2, 3, 4
Take a spare cartridge in case of refrigeration system
fault.
• Door not self-closing or gasket leaking
• Evaporator probe
• Evaporator motor or fan
• Controller
• Compressor or gas leak = remove cabinet
31 Compressor stalling
The compressor is stalling on start up. 2, 3, 4
• Condenser blocked
• Poor installation or ventilation
• Cabinet gasket seals leaking
• Door not self-closing or gasket leaking
• Product hot or blocking cabinet airflow
• Overloaded from excess door openings or ambience
• Fan motor or blade (condenser or evaporator)
• Controller
• Compressor or gas leak = remove cabinet
Table 5: Alarms (continued)
Code Description Service tech
type Possible root cause

19
SKOPE ReFlex ChefBase Fridge
Electronic Controller
Service Manual
Notes

20 Replacement Procedures
Service Manual
SKOPE ReFlex ChefBase Fridge
5 Replacement Procedures
Drawers
Alignment
Adjustment
If a drawer is out of alignment, realign it by loosening the top and/or bottom drawer bracket
fixing screws, move the drawer as required, and re-tighten the bracket screws.
Drawer Gasket The one-piece drawer gasket clips into the drawer frame and runs around the perimeter of the
drawer. Remove the gasket by peeling it from the door frame, starting at a corner.
If the gasket is out of shape after refitting, use a hair dryer to heat and reshape it.
Drawer Locks Each drawer is fitted with a key lock. The lock bolt can be removed and replaced. The lock is
foamed into the drawer and cannot be removed.
Castors and Legs
The cabinet is supplied fitted with swivel castors. The front castors are lockable, the rear
castors are free. A set of adjustable height legs is also included in the cabinet.
The castors can be removed for plinth mounting or for fitting the height adjustable legs.
Procedure 4: To replace a drawer lock bolt
1. Unlock and open the drawer.
2. Use a slotted screwdriver to remove or fit the
lock bolt to the lock mechanism inside the door.
Procedure 5: To remove the castors
1. Raise the cabinet off the ground.
2. Unbolt the castors from the bottom of the
cabinet.
Procedure 6: To fit the height adjustable legs
1. Fit the supplied legs onto the castor mounting holes.