
16 Electronic Controller
Service Manual
SKOPE Reflex 1-Door Underbench Fridge and Freezer
Table 5: Alarms
Code Description Service tech
type Possible root cause
dor
Door left open.
The door has been open for several minutes. Will revert to
door left open FAULT after 10 minutes (see faults table on
previous page).
1, 2, 3, 4
• Door not self closing (torsion fault)
• Door switch or circuit
• Controller
8
Estimated product temperature below allowable range
The estimated product temperature has been below the
allowable range for longer than the permissible time. Potential
causes are: an empty or partially filled cabinet, or low ambient
temperature.
1, 2, 3, 4
• Low ambient
• App settings
• Controller
9
Estimated product temperature above allowable range
The estimated product temperature has been above the
allowable range for longer than the permissible time. Potential
causes are: excessive door openings, door being left open, or
warm product loaded into cabinet.
2, 3, 4
• Condenser blocked
• Poor installation or ventilation
• Frozen blocked evaporator coil
• System gasket leaking (to cabinet seal or lid seal)
• Door leaking air (bad gasket or door not self-closing)
• Product hot or blocking cabinet airflow
• Overloaded from excess door openings/ambient
• Condenser or evaporator fan motor or blade
• App settings
• Controller
• Compressor or gas leak
15
Excessive condensing temperature protection
The system was operating at an excessive temperature and
has shut down to prevent permanent damage. This alarm may
occur due to very high ambient temperature.
2, 3, 4
• Cabinet installed in location outside rated conditions
• Condenser needs cleaning
• Poor installation or ventilation
• Condenser fan motor or blade
• Controller
17
Control probe failure
A critical system sensor has failed and the cabinet can no
longer operate.
2, 3, 4 • Control probe or circuit
• Controller
18
Electrical over-current protection activated
The compressor was drawing too much current and has shut
down to prevent permanent damage.
2, 3, 4
• Condenser blocked
• Poor installation or ventilation
• Cabinet or system gasket seals leaking
• Door not self-closing or gasket leaking
• Product hot or blocking cabinet airflow
• Overloaded from excess door openings/ambient
• Condenser or evaporator fan motor or blade
• Controller
• Compressor or gas leak
19
Failed to reach set temperature
The refrigeration system has been operating continuously for
a long period without reaching the set temperature.
2, 3, 4
• Condenser blocked
• Poor installation / ventilation
• Frozen blocked evaporator coil
• Cabinet seal leaking / door / system
• Product hot / blocking cabinet airflow
• Overloaded from excess door openings / ambient
• Fan motor / blade (condenser / evaporator)
• Controller
• Compressor / gas leak
20
Over cooling product
The internal temperature is too low. The system has
temporarily shut down until the temperature has returned to
normal. This can occur if the set temperature has been raised
by a large amount.
1, 2, 3, 4 Confirm if really too cold; change parameters
accordingly.
22 Evaporator fan over-current protection
The current supplied to the evaporator fan motor is too high. 2, 3, 4
• Faulty fan motor
• Fan blade fault (imbalance, debris or blockage)
• Controller
23 Condenser fan over-current protection
The current supplied to the condenser fan motor is too high. 2, 3, 4
• Faulty fan motor
• Fan blade fault (imbalance, debris or blockage)
• Controller
24 Controller communication error
Controller has lost communication channels. 1, 2, 3, 4 • App
• Controller or circuit
25 Controller update failed
Controller update could not be completed. 1, 2, 3, 4 • App
• Controller or circuit
26 Controller hardware failure
Controller hardware has failed. 1, 2, 3, 4 • App
• Controller or circuit
27
Probe failure
A non-critical system probe has failed. The cabinet will
continue to operate with partial function but requires service.
2, 3, 4 • Probe or connections
• Controller