Sloan BASYS EFX-300 Use and care manual

167
Repair Parts and Maintenance Guide
The information contained in this document is subject to change without notice.
PARTS LIST—BASYS FAUCETS
Item
No. Code No. Part No. Description
1. 0324002 EFX-2 Standard Crown
2. 0324036 EFX-36 Control Module Mounting Kit
3. 3324113 EFX-8 Battery Pack
4. 3324114 EFX-13-A Solenoid Valve Caddy 0.5 gpm (1.9 Lpm)
3324115 EFX-14-A Solenoid Valve Caddy 1.5 gpm (5.7 Lpm)
5. 0324019 EFX-19 Filter / Strainers
6. 3324105 EFX-1003-A Control Module Assembly – 0.5 gpm (1.9 Lpm)
3324106 EFX-1004-A Control Module Assembly with Turbine –
0.5 gpm (1.9 Lpm)
3324107 EFX-1005-A Control Module Assembly – 1.5 gpm (5.7 Lpm)
3324108 EFX-1006-A Control Module Assembly with Turbine –
1.5 gpm (5.7 Lpm)
7. 0324031 EFX-31 120 VAC/6.75 VDC Plug-in Voltage Adapter
8A. 0335000 EAF-1 Faucet Spout Mounting Kit (Pedestal)
8B. 0324021 EFX-21-A Faucet Spout Mounting Kit (Integrated Base)
9. 3324100 EFX-20-A 4-inch (102 mm) Centerset Base Plate Kit
10. 3324101 EFX-26-A 8-inch (203 mm) Centerset Base Plate Kit
11. 3326009 MIX-60-A Below Deck Mechanical Mixing Valve
12. 0326045 MIX-135-A Below Deck Thermostatic Mixing Valve
13. 0324033 ETF-617-A Bak-Chek®Tee
14. 0324034 EFX-33 Inlet Hose Fitting
15. 3324102 EFX-34 Flexible Supply Hose 18” (45 mm)
16. 3324104 EFX-1002-A 0.5 gpm (1.9 Lpm) Multi-Lam Spray Insert,
includes: insert, o-ring, insert removal tool, and
hex key
3324103 EFX-1001-A 1.5 gpm (5.7 Lpm) Aerated Stream Insert
includes: insert, o-ring, insert removal tool, and
hex key
3324102 EFX-1000-A 1.5 gpm (5.7 Lpm) Laminar Stream Insert
includes: insert, o-ring, insert removal tool, and
hex key
17. 0335024 EAF-24-A 11-13/16” (300 mm) Extension Cable
0335025 EFX-25-A 47-1/4” (1200 mm) Extension Cable
0335015 EFX-17-A 126” (3200 mm) Extension Cable
NOTE: If changing flow rate, caddy and spray insert must be changed in conjunction.
Manufactured by Sloan Valve Company under one or more of the following U.S. Patents: 7,690, 623; 7,069,941;
6,619,320.
— in Item No. column = Not shown in illustration
— in Code No. and Part No. column = Not sold separately
1
8B
2
6
3
14 15
4
5
11 7
16
12
13
8A
9
10
17
EFX-3XX EFX-6XX
Not for installation on a metal sink or
deck (i.e. stainless steel or cast metal).
IMPORTANT
BASYS®Faucet
Capacitance Sensing Activated

168
Repair Parts and Maintenance Guide
The information contained in this document is subject to change without notice.
1. RED LED in spout DOES NOT blink 2 seconds after battery
installation.
A. Battery placement incorrect or batteries have been discharged.
Ensure batteries are installed properly. Check the orientation of each
battery matches the positive (+) and negative (–) symbols shown on
the battery compartment.
2. Faucet DOES NOT function.
A. Adhesive packaging label affixed over sensor eye.
Remove adhesive label from sensor eye.
3. Faucet delivers water in an uncontrolled manner.
A. Clean sensor window; if problem persists, contact Sloan Technical
Support).
4. Faucet DOES NOT deliver any water when sensor is activated.
INDICATOR: Solenoid valve produces an audible “CLICK”.
A. Water supply stop(s) closed.
Open water supply stop(s).
B. Strainer is clogged.
Remove, clean, and reinstall strainer. Replace strainer (filter), if needed
(refer to page 166).
INDICATOR: Solenoid valve DOES NOT produce an audible “CLICK”.
A. Batteries low (battery-powered models).
Replace batteries (refer to battery replacement on page 163).
B. Power failure (hardwire models).
Check power supply.
5. Faucet delivers only a slow flow or dribble when sensor is
activated.
A. Water supply stop(s) are partially closed.
Completely open water supply stop(s).
6. Faucet DOES NOT stop delivering water or continues to drip after
user is no longer detected.
A. Clean sensor window; if problem persists, contact Sloan Technical
Support.
7. LED indicator blinks RED when faucet is in use.
A. Batteries low (battery-powered models).
Replace batteries (refer to battery replacement on page 166).
8. The water temperature is too hot or too cold on a faucet
connected to hot and cold water supply lines.
A. Supply stops are not adjusted properly.
Adjust supply stops.
B. For models with integral side mixing valve–mixing valve is set
improperly for the water temperature desired.
Rotate mixing valve handle clockwise to decrease water temperature or
counterclockwise to increase water temperature.
C. Inadequate hot water supply.
Adjust supply stops.
CARE AND CLEANING
DO NOT USE abrasive or chemical cleaners
(including chlorine bleach) to clean faucets that
may dull the luster and attack the chrome or
special decorative finishes. Use ONLY mild soap
and water, then wipe dry with clean cloth or towel.
While cleaning the bathroom sink, protect the
faucet from any splattering of cleaner. Acids and
cleaning fluids will discolor or remove chrome
plating.
When assistance is required, please contact
Sloan Technical Support at: 1-888-SLOAN-14 (1-888-756-2614).
TROUBLESHOOTING GUIDE
BASYS®Faucet
Capacitance Sensing Activated

169
Repair Parts and Maintenance Guide
The information contained in this document is subject to change without notice.
REPLACE FILTER
Disconnect solenoid wire from
control module.
Turn solenoid caddy counterclockwise,
lining up arrows on control module and
solenoid caddy assembly.
Remove solenoid caddy assembly
from control module by pulling
straight out.
Remove filter from solenoid caddy
assembly.
Remove new filter from control
module cover.
Snap new filter onto solenoid
caddy assembly.
Insert solenoid caddy assembly into
control module lining up arrows.
Turn solenoid caddy assembly
clockwise 45º.
Reconnect solenoid caddy wire to
control module.
BASYS®Faucet
Capacitance Sensing Activated

170
Repair Parts and Maintenance Guide
The information contained in this document is subject to change without notice.
A continuous ambient field is
emitted and monitored by the
faucet system. As the user’s hands
enter the effective range, the
sensor activates the solenoid valve
allowing tempered water to flow
from the faucet. Water will flow
until the hands are removed or until
the faucet reaches its automatic
time out setting. When hands are
moved away from the faucet, the
capacitance sensor deactivates the
solenoid valve, shutting off the water
flow. The system automatically
resets and is ready for the next user.
OPERATION OF FAUCET
Replace cover.
NOTE: REPLACE BATTERY WHEN
RED BATTERY INDICATOR LED
FLASHES 4 TIMES EACH TIME
FAUCET IS IN USE OR WHEN
FAUCET STOPS FUNCTIONING.
No need to turn off water.
Loosen screw with hex wrench and
remove cover.
NOTE: IT IS POSSIBLE FOR THE
FAUCET TO ACTIVATE WHEN
THE CAP WIRE OR SOLENOID
IS TOUCHED OR WHEN THE
CONTROL MODULE COVER IS
BEING SCREWED ONTO THE
MANIFOLD.
Slide cover forward and lift off.
BATTERY REPLACEMENT
Remove battery case.
Twist top of battery pack counter-
clockwise to open. Remove batteries
and replace batteries with four (4)
new “AA” batteries. Twist top of
battery pack clockwise to close.
BASYS®Faucet
Capacitance Sensing Activated

171
Repair Parts and Maintenance Guide
The information contained in this document is subject to change without notice.
1. Faucet DOES NOT function.
A. Batteries not installed.
Install batteries.
B. Capacitance cable not connected.
Connect cable.
2. Faucet delivers water in an uncontrolled manner.
A. Contact Sloan Technical Support.
3. Faucet DOES NOT deliver any water when sensor is activated.
Solenoid valve produces an audible “CLICK.”
A. Water supply stop(s) closed.
Open water supply stop(s).
B. Water supply stop strainer(s) clogged.
Remove, clean, and reinstall water supply stop strainer(s). Replace
strainer(s), if required.
Solenoid valve DOES NOT produce an audible “CLICK.”
A. Battery low (battery powered models).
Replace battery (refer to Battery Replacement section of guide).
B. Power failure.
Check power supply.
4. Faucet DOES NOT stop delivering water or continues to drip after
user is no longer detected.
A. Contact Sloan Technical Support.
5. Faucet delivers only a slow flow or dribble when sensor is
activated.
A. Water supply stop(s) are partially closed.
Completely open water supply stop(s).
B. Water supply stop strainer(s) clogged.
Remove, clean, and reinstall water supply stop strainer(s). Replace
strainer(s), if required.
C. Spray head is clogged.
Remove, clean, and reinstall spray head. Replace spray head, if
required.
D. Contact Sloan Technical Support.
6. LED indicator blinks when faucet is in use.
A. Battery low (battery powered models).
Replace battery (refer to Battery Replacement section of guide).
7. The water temperature is too hot or too cold on a faucet
connected to hot and cold supply lines.
A. Supply stops are not adjusted properly.
Adjust supply stops.
CARE AND CLEANING
DO NOT USE abrasive or chemical cleaners (including chlorine bleach) to
clean faucets that may dull the luster and attack the chrome or special
decorative finishes. Use ONLY mild soap and water, then wipe dry with clean
cloth or towel. While cleaning the bathroom sink, protect the faucet from
any splattering of cleaner. Acids and cleaning fluids will discolor or remove
chrome plating.
When assistance is required, please contact
Sloan Technical Support at: 1-888-SLOAN-14 (1-888-756-2614).
TROUBLESHOOTING GUIDE
LED DISPLAY DIAGNOSTIC CODES
Function
NOTE: LED1 and LED2 are for battery and
programming related items. LED3 is for
solenoid service.
Notes
Power Up Success
(Battery Only Models) Blinks 1 every second (5 seconds); for battery power
Power Up Success
(Adapter Models) Blinks 1 every second (5 seconds); for adapter power
LED1
Blinks 3-5x
Blinks 4x
Low Battery Battery power is low;During hand detection
Clean Mode Once every 2 seconds; Touch faucet body more than8 seconds, water hold for
Water Hold Once every 1 second; If water turns on/off 5 times in 20 seconds, faucet turns
LED3
Blinks
Solenoid Latch Failure Two LED blinks; After hand removed from detection zone
Cap Sensor Fails to Calibrate 4 times per second; Before rst water burst
LED2
Blinks 5x
Blinks 3-5x
Blinks
Blinks
Blinks
Blinks
Ambient Electrical Noise Too High 4 times per seconds; After rst water burst
RED LED1
GREEN LED2
RED LED3
2 minutes
off for 1 minute
detection for cable is not
installed correctly
BASYS®Faucet
Capacitance Sensing Activated