SMA EV CHARGER BUSINESS User manual

Operating manual
SMA EV CHARGER BUSINESS
EVC-Business-BE-en-12 | Version 1.2ENGLISH

Legal Provisions SMA Solar Technology AG
Operating manualEVC-Business-BE-en-122
Legal Provisions
The information contained in these documents is the property of SMA Solar Technology AG. No
part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form or
by any means, be it electronic, mechanical, photographic, magnetic or otherwise, without the prior
written permission of SMA Solar Technology AG. Internal reproduction used solely for the purpose
of product evaluation or other proper use is allowed and does not require prior approval.
SMA Solar Technology AG makes no representations or warranties, express or implied, with
respect to this documentation or any of the equipment and/or software it may describe, including
(with no limitation) any implied warranties of utility, merchantability, or fitness for any particular
purpose. All such representations or warranties are expressly disclaimed. Neither SMA Solar
Technology AG nor its distributors or dealers shall be liable for any indirect, incidental, or
consequential damages under any circumstances.
The exclusion of implied warranties may not apply in all cases under some statutes, and thus the
above exclusion may not apply.
Specifications are subject to change without notice. Every attempt has been made to make this
document complete, accurate and up-to-date. Readers are cautioned, however, that product
improvements and field usage experience may cause SMA Solar Technology AG to make changes
to these specifications without advance notice or per contract provisions. SMA Solar Technology
AG shall not be responsible for any damages, including indirect, incidental or consequential
damages, caused by reliance on the material presented, including, but not limited to, omissions,
typographical errors, arithmetical errors or listing errors in the content material.
SMA Warranty
You can download the current warranty conditions from the Internet at www.SMA-Solar.com.
Trademarks
All trademarks are recognized, even if not explicitly identified as such. Missing designations do not
mean that a product or brand is not a registered trademark.
SMA Solar Technology AG
Sonnenallee 1
34266 Niestetal
Germany
Phone [phone]
Fax [phone]
www.SMA.de
E-mail: [email protected]
Status: 7/10/2023
Copyright © 2023 SMA Solar Technology AG. All rights reserved.

Table of contents
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Operating manual EVC-Business-BE-en-12 3
Table of contents
1 Information on this Document................................................. 6
1.1 Validity ........................................................................................................................ 6
1.2 Target Group.............................................................................................................. 6
1.3 Content and Structure of this Document ................................................................... 6
1.4 Levels of warning messages ...................................................................................... 6
1.5 Symbols in the Document .......................................................................................... 7
1.6 Typographical Elements in the Document................................................................. 7
1.7 Designations in the Document................................................................................... 7
2 Safety........................................................................................ 8
2.1 Intended Use .............................................................................................................. 8
2.2 IMPORTANT SAFETY INSTRUCTIONS.................................................................... 11
3 Scope of Delivery..................................................................... 13
4 Scope of delivery, charging stand.......................................... 15
5 Product Overview.................................................................... 17
5.1 Product Description .................................................................................................... 17
5.2 Symbols on the Product ............................................................................................. 17
5.3 Interfaces and Functions ............................................................................................ 18
5.4 LED Signals................................................................................................................. 18
5.5 System overview......................................................................................................... 19
5.5.1 Circuitry Overview.................................................................................. 20
5.5.2 Communication Overview...................................................................... 21
6 Mounting .................................................................................. 22
6.1 Requirements for Mounting ....................................................................................... 22
6.2 Wall Mounting ........................................................................................................... 27
6.3 Mounting the charging stand .................................................................................... 29
7 Electrical Connection................................................................ 37
7.1 Overview of the Connection Area ............................................................................ 37
7.1.1 View from Below..................................................................................... 37
7.1.2 Interior View............................................................................................ 37
7.2 Connecting the Utility Grid ........................................................................................ 38
7.3 Connecting the Network Cables............................................................................... 41
8 Commissioning ......................................................................... 45
8.1 Check the ................................................................................................................... 45

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8.2 Commissioning the Product........................................................................................ 47
8.3 Configuring the Product............................................................................................. 48
8.3.1 Requirements........................................................................................... 48
8.3.2 Connecting the Charge Controller ........................................................ 49
8.3.3 Overview of the User Interface.............................................................. 50
8.3.4 Parameter Settings.................................................................................. 52
8.3.4.1 Setting the network via Ethernet ......................................... 52
8.3.4.2 Setting the network via cellular phone............................... 53
8.3.4.3 Setting the charging current................................................ 54
8.3.4.4 Setting the current limit........................................................ 54
8.3.4.5 Setting the phases and phase position .............................. 55
8.3.4.6 Enabling HTTPS ................................................................... 56
8.3.5 Setting Up the Backend.......................................................................... 56
8.3.5.1 Setting up the backend via Ethernet................................... 56
8.3.5.2 Setting up the backend via cellular phone ........................ 57
8.3.6 Dynamic load management................................................................... 58
8.3.6.1 Basic Information................................................................. 58
8.3.6.2 Setting load management without external meters........... 60
8.3.6.3 Setting load management with an external meter ............ 61
8.3.7 RFID Administration ................................................................................ 63
8.3.7.1 Reading in an additional RFID card................................... 63
8.3.7.2 Enable the charging process in case of backend failure.. 65
8.3.7.3 Enable free charging........................................................... 65
8.3.8 Changing the Password ......................................................................... 66
9 Setting Up the SMA eMobility Portal ..................................... 67
9.1 Providing the Master Data......................................................................................... 67
9.2 First Login.................................................................................................................... 67
9.3 Overview of the User Interface ................................................................................. 67
9.4 My Account ................................................................................................................ 72
9.5 Settings........................................................................................................................ 73
10 Operation ................................................................................. 74
10.1 Overview of Display and Control Elements.............................................................. 74
10.2 Starting the Charging Process ................................................................................... 75
10.3 Ending the Charging Process .................................................................................... 76
10.4 Verifying the Charge Data......................................................................................... 76
11 Disconnecting the product from voltage sources .................. 79
12 Clean the product..................................................................... 81

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13 Troubleshooting ....................................................................... 82
13.1 Event messages .......................................................................................................... 82
14 Decommissioning the Product................................................. 87
15 Maintenance............................................................................. 90
16 Procedure for Receiving a Replacement Device ................... 91
17 Technical Data.......................................................................... 92
18 Accessories ............................................................................... 95
19 Contact...................................................................................... 96
20 EU Declaration of Conformity................................................. 97

1 Information on this Document SMA Solar Technology AG
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1 Information on this Document
1.1 Validity
This document is valid for:
• EVCB-LB-3AC-10
• EVCB-LB-3AC-ECC-10
• EVCB-3AC-10
• EVCB-3AC-ECC-10
1.2 Target Group
This document is intended for qualified persons and end users. Only qualified persons are allowed
to perform the activities marked in this document with a warning symbol and the caption
"Qualifiedperson". Tasks that do not require any particular qualification are not marked and can
also be performed by end users. Qualified persons must have the following skills:
• Knowledge of how the product works and is operated
• Training in how to deal with the dangers and risks associated with installing, repairing and
using electrical devices and installations
• Training in the installation and commissioning of electrical devices and installations
• Knowledge of all applicable laws, regulations, standards, and directives
• Knowledge of and compliance with this document and all safety information
1.3 Content and Structure of this Document
This document describes the mounting, installation, commissioning, configuration, operation,
troubleshooting and decommissioning of the product as well as the operation of the product user
interface.
You will find the latest version of this document and further information on the product in PDF format
and as eManual at www.SMA-Solar.com.
Illustrations in this document are reduced to the essential information and may deviate from the real
product.
1.4 Levels of warning messages
The following levels of warning messages may occur when handling the product.
DANGER
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
WARNING
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

1 Information on this Document
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Operating manual EVC-Business-BE-en-12 7
NOTICE
Indicates a situation which, if not avoided, can result in property damage.
1.5 Symbols in the Document
Icon Explanation
Information that is important for a specific topic or goal, but is not safety-rele-
vant
☐
Indicates a requirement for meeting a specific goal
☑
Desired result
Example
Sections describing activities to be performed by qualified persons only
1.6 Typographical Elements in the Document
Typographical ele-
ment
Use Example
bold • Messages
• Terminals
• Elements on a user interface
• Elements to be selected
• Elements to be entered
• Connect the insulated
conductors to the terminals
X703:1 to X703:6.
• Enter 10 in the field
Minutes.
>• Connects several elements to be
selected
• Go to Settings > Date.
[Button]
[Key]
• Button or key to be clicked on or
pressed down
• Select [Enter].
# • Placeholder for variable
components (e.g., parameter
names)
• Parameter WCtlHz.Hz#
1.7 Designations in the Document
Complete designation Designation in this document
EV Charger Business EV Charger, charging station, product

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2 Safety
2.1 Intended Use
The EV Charger Business is an AC charging station designed for private, semipublic and public
sectors.
The product must only be used as stationary equipment.
The product is suitable for indoor and outdoor use.
All components must remain within their permitted operating ranges and their installation
requirements at all times.
The product must only be used in countries for which it is approved or released by SMA Solar
Technology AG and the grid operator.
Use SMA products only in accordance with the information provided in the enclosed
documentation and with the locally applicable laws, regulations, standards and directives. Any
other application may cause personal injury or property damage.
Alterations to the SMA products, e.g., changes or modifications, are only permitted with the express
written permission of SMA Solar Technology AG. Unauthorized alterations will void guarantee and
warranty claims and in most cases terminate the operating license. SMA Solar Technology AG
shall not be held liable for any damage caused by such changes.
Any use of the product other than that described in the Intended Use section does not qualify as
appropriate.
The enclosed documentation is an integral part of this product. Keep the documentation in a
convenient, dry place for future reference and observe all instructions contained therein.
This document does not replace any regional, state, provincial, federal or national laws, regulations
or standards that apply to the installation, electrical safety and use of the product. SMA Solar
Technology AG assumes no responsibility for the compliance or non-compliance with such laws or
codes in connection with the installation of the product.
The type label must remain permanently attached to the product.
Only applies to the products EVCB-LB-3AC-ECC-10 / EVCB-3AC-ECC-10
I Requirements for the operator of the product, who must fulfill them as a necessary
condition for intended operation
In the meaning of Section 31, Measurement and Verification Act (MessEG), the operator of the
charger (of the product) is the user of the measuring device.
The charger is only considered to be used as intended by and in compliance with the calibration
regulations only if the ambient conditionsin the meter installed in it are the same as the ambient
conditionsfor which its type examination certificate was granted.
• When registering the charge points with the Federal Network Agency using the registration
form, the user of the product must also register the port number specified for the charge points
on the charger. Without this registration, operation of the charger in compliance with the
calibration regulations is not possible. The required information about registration and the
registration form are available under the following external link: https://
www.bundesnetzagentur.de/DE/Sachgebiete/ElektrizitaetundGas/

2 Safety
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Operating manual EVC-Business-BE-en-12 9
Unternehmen_Institutionen/E-Mobilitaet/Ladep_Form/StartNEU/node.html
Anzeige_Ladepunkte_node.html.
A quick reference guide for the operator of public charge points is also available under this
link: https://www.bundesnetzagentur.de/SharedDocs/Downloads/DE/Sachgebiete/
Energie/Unternehmen_Institutionen/E_Mobilitaet/Leitfaden.pdf?__blob=publicationFile&v=6.
• The user must ensure that the calibration validity periods for the components in the charger
and the charger itself are not exceeded.
• The user of the product must ensure that charging devices are decommissioned promptly if
operation in compliance with the calibration regulations is no longer possible due to
malfunction or error indicators in the display of the calibration-relevant human-machine
interface. The catalog of malfunction and error messages in the operating manual must be
observed.
• The user of the product must make the data packets signed and read out from the charger-
seamlessly, corresponding to the pagination, and permanently, (also) saved on the hardware
dedicated to this purpose (dedicated memory) in the possession of the user - available to
authorized third parties (operating obligation of the storage system). "Permanently" means that
the data are not only saved until the business transaction has been completed. Instead, they
must be saved at least until the expiration of any statutory periods of appeal for the business
transaction. Substitute values may not be created for non-existent data.
• The user of the product must provide the measured values from this product that they receive
and use in the course of business to measured value users in an operating manual approved
by the CSA in electronic form. In particular, the user of this product must point out no. II
"Requirements for the user of the measured values from the charging device."
• The user of the product is subject to the notification requirements pursuant to Art. 32 MessEG
(excerpt): Art. 32 Notification requirement "(1) Those who use new or reconditioned
measuring device must notify the authorities responsible in accordance with national law 6
weeks after commissioning at the latest...".
• Insofar as the authorized authorities consider it necessary, the measuring device user must
provide the entire contents of the dedicated local memory or the memory at the CPO (charge
point operator) with all data packets from the billing period.
II Requirements for the user of the measured values from the charger (e-
mobility service provider (EMSP))
The user of the measured values must observe Art. 33 MessEG:
§ 33 MessEG (quote)
§ 33 Requirements for the use of measured values
(1) Values for measured variables may only be listed or used in the course of business or officially,
or for measurements in the public interest, if a measuring device was used as intended to
determine them and the values can be traced back to the respective measurement result insofar as
the ordinance in accordance with Art.41 (2) does not contain different stipulations. Other federal
regulations adopted for similar protective purposes continue to be applicable.
(2) To the best of their ability, measured value users must make sure that the measuring device
fulfills the statutory requirements and must have the person using the measuring device confirm that
they fulfill their obligations.

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(3) The measured value user must
•ensure that the measured values listed in bills based on measured values can be easily
understood by the recipient of the bills and
•provide suitable aids for the purposes listed in no. 1 if necessary.
For users of measured values, this stipulation results in the specific following obligations of
measured valued use that is in compliance with the calibration regulations:
• The contract between the EMSP (e-mobility service provider) and the customer must clearly
stipulate that the supply of electrical energy is the exclusive subject of the contract: it is not the
charging service duration.
• The timestamps on the measured values originate in a clock on the charger that is not certified
in accordance with MessEG. For this reason, they must not be used to tarify the measured
values.
• The EMSP must ensure that the sale of the e-mobility service takes place via chargers that
enable the ongoing charging process to be observed, insofar as there is no corresponding
local display on the charger. At the beginning and end of a charging session at least,
trustworthy measured values in compliance with the calibration regulations must be available
to the customer.
• After measurement is completed and at the time of billing at the latest, the EMSP must
automatically provide the billing-relevant data packet, including the signature, (e.g., by storing
its email address on a website) to the customer as a data file. As long as the customer did not
expressly opt out, this must be done in a way that enables the data to be checked for
authenticity using transparency and display software. The data can be provided via channels
that have not been verified as compliant with the calibration regulations.
• The EMSP must provide the customer with the transparency and display software affiliated
with the charger for verifying the authenticity of the data packets.
• The EMSP must be able to show with conclusive proof which means of identification was used
to initiate the charging process affiliated with a specific measured value. In other words, the
EMSP must be able to document that each business transaction and billed measured value
was correctly matched to the personal identification data. The EMSP must inform the customer
about this obligation in the appropriate form.
• The EMSP many only use value for purposes of billing that are present in a dedicated memory
in the charger and/or the memory of the CPO. Substitute values may not be created for billing
purposes.
• Through a corresponding agreement with the operator of the charger, the EMSP must ensure
that the data packages used for billing purposes are saved for a period that is long enough to
enable the associated business transactions to be fully completed.
• In the case of justified requirements notification for the purpose of carrying out calibration,
results verification and measures for monitoring use, the EMSP must facilitate the authentication
of the examples of the products used by the EMSP associated with this operating manual.
• All obligations listed above are applicable to the EMSP as the measured value user in the
meaning of Art. 33 MessEG, even if the EMSP procures the measured values from the charger
via a roaming service provider.

2 Safety
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Operating manual EVC-Business-BE-en-12 11
• The EMSP must ensure that the customer receives all the information necessary for the receipt
of their permanent documentation. For this reason, the website, billing amount and the data of
the charging process must be listed on the credit card bill or as the purpose of the account
debit in the case of selective charging.
If this necessary information is missing, this is not a case of intended use of the measuring
device.
• If selective charging is used, the EMSP must clearly indicate to the customer how to display the
price per unit stored in the data array to the customer in plain text.
2.2 IMPORTANT SAFETY INSTRUCTIONS
Keep the manual for future reference.
This section contains safety information that must be observed at all times when working.
The product has been designed and tested in accordance with international safety requirements. As
with all electrical or electronical devices, some residual risks remain despite careful construction. To
prevent personal injury and property damage and to ensure long-term operation of the product,
read this section carefully and observe all safety information at all times.
DANGER
Danger to life due to electric shock when live components or cables are
touched
High voltages are present in the conductive components or cables of the product. Touching live
parts and cables results in death or lethal injuries due to electric shock.
• Do not touch non-insulated parts or cables.
• Disconnect the product from voltage sources and ensure it cannot be reconnected before
working on the device.
• Wear suitable personal protective equipment for all work on the product.
DANGER
Danger to life due to electric shock in case of overvoltages and if surge
protection is missing
Overvoltages (e.g. in the event of a flash of lightning) can be further conducted into the building
and to other connected devices in the same network via the network cables or other data cables
if there is no surge protection. Touching live parts and cables results in death or lethal injuries due
to electric shock.
• Ensure that all devices in the same network are integrated in the existing overvoltage
protection.
• When laying the network cable outdoors, ensure that there is suitable surge protection at
the network cable transition from the product outdoors to the network inside the building.
• The Ethernet interface of the product is classified as "TNV-1" and offers protection against
overvoltages of up to 1.5kV.

2 Safety SMA Solar Technology AG
Operating manualEVC-Business-BE-en-1212
WARNING
Risk of injury due to toxic substances, gases and dusts.
In rare cases, damages to electronic components can result in the formation of toxic substances,
gases or dusts inside the product. Touching toxic substances and inhaling toxic gases and dusts
can cause skin irritation, burns or poisoning, trouble breathing and nausea.
• Only perform work on the product (e.g., troubleshooting, repair work) when wearing
personal protective equipment for handling of hazardous substances (e.g., safety gloves,
eye and face protection, respiratory protection).
CAUTION
Risk of injury due to weight of product
Injuries may result if the product is lifted incorrectly or dropped while being transported or
mounted.
• Wear suitable personal protective equipment for all work on the product.
NOTICE
Damage to the product due to sand, dust and moisture ingress
Sand, dust and moisture penetration can damage the product and impair its functionality.
• Only open the product if the humidity is within the thresholds and the environment is free of
sand and dust.
• Do not open the product during a dust storm or precipitation.
NOTICE
Damage to the product due to cleaning agents
The use of cleaning agents may cause damage to the product and its components.
• Clean the product and all its components only with a cloth moistened with clear water.

3 Scope of Delivery
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Operating manual EVC-Business-BE-en-12 13
3 Scope of Delivery
Check the scope of delivery for completeness and any externally visible damage. Contact the
Service if the delivery is incomplete or damaged.
Figure 1: Components included in scope of delivery
Position Quantity Designation
A 1 Charging station
B 1 Drilling template
C 1 Wall mounting bracket
D 4 Countersunk screw M5x60
E 1 Product key
F 1 Button head screw M5x60
G 1 Spring washer M6
H 1 Busbar, fork 10 mm², 4 lugs
I 2 Cable gland M32x1.5
J 2 Counter nut for cable gland M32

3 Scope of Delivery SMA Solar Technology AG
Operating manualEVC-Business-BE-en-1214
Position Quantity Designation
K 2 Sealing cap M32
L 1 Cable gland M20x1.5
M 1 Counter nut for cable gland M20
N 1 RJ45 module
O 2 Cable tie
P 2 RFID card
Q 1 Manual
R 1 Only for products EVCB-3AC-10 / EVCB-3AC-
ECC-10: Cable bracket left and right, 4 mounting screws
M6x10

4 Scope of delivery, charging stand
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Operating manual EVC-Business-BE-en-12 15
4 Scope of delivery, charging stand
Check the scope of delivery for completeness and any externally visible damage. Contact the
Service if the delivery is incomplete or damaged.
One-sided charging stand
Figure 2: Components included in scope of delivery
Position Quantity Designation
A 1 Cover, front
B 1 Middle section
C 1 Cover, rear
D 1 Base plate
E 6 Bolt M8 x 10
F 6 Washer M8
G 8 Countersunk head screw M5x40
H 8 Fir tree clip
I 1 Flat-head bolt M5x20
J 1 Nut M6
K 1 Serrated lock washer M6
L 1 Washer M6
M 1 Manual

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Double-sided charging stand
Figure 3: Components included in scope of delivery
Position Quantity Designation
A 2 Cover (front and rear)
B 1 Middle section
C 1 Base plate
D 6 Bolt M8 x 10
E 6 Washer M8
F 8 Countersunk head screw M5x40
G 8 Fir tree clip
H 1 Flat-head bolt M5x20
I 1 Nut M6
J 1 Serrated lock washer M6
K 1 Washer M6
L 1 Manual

5 Product Overview
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Operating manual EVC-Business-BE-en-12 17
5 Product Overview
5.1 Product Description
Figure 4: Design of the product
Position Designation
A Enclosure lock
B RFID card reader with status LEDs
C Charging socket
D Type label
The type label clearly identifies the product. The type label must remain per-
manently attached to the product. You will find the following information on
the type lable:
• Device type (Model)
• Serial number (Serial No. or S/N)
• Date of manufacture
• Device-specific characteristics
E Charging cable
5.2 Symbols on the Product
Icon Explanation
Beware of electrical voltage
The product operates at high voltages.

5 Product Overview SMA Solar Technology AG
Operating manualEVC-Business-BE-en-1218
Icon Explanation
Observe the documentation
WEEE designation
Do not dispose of the product together with the household waste but in accor-
dance with the disposal regulations for electronic waste applicable at the in-
stallation site.
Protection classI
All electrical equipment is connected to the grounding conductor system of the
product.
CE marking
The product complies with the requirements of the applicable EU directives.
5.3 Interfaces and Functions
SMA flexibly combines all required components of the charger into an overall system. This enables
you to integrate your charger into your charging park, building or energy management system.
Interfaces / Communication
Network interfaces • LAN (RJ45), 10/100 Mbit/s
• Cellular (4G LTE)
Backend connection • OCPP version 1.6 JSON
5.4 LED Signals
The LEDs indicate the operating state of the product.
LED signal Explanation
Green Shining: Charger is free, no vehicles connected
Slowly flashing: Charger is free, one vehicle connected
Yellow Shining: Charger is reserved, no vehicles connected
Slowly flashing: Charger is reserved, one vehicle connected
Rapidly flashing: Charger exchanging data with backend, waiting
for authorization
Blue Slowly flashing: Charging process authorized, vehicle being
charged
Rapidly flashing: Charging process authorized, vehicle not con-
nected yet or just disconnected from the charger

5 Product Overview
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Operating manual EVC-Business-BE-en-12 19
5.5 System overview
Figure 5: Design of the system

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5.5.1 Circuitry Overview
Figure 6: Circuitry overview (example)