SMART Board SBID-6265S-P User manual

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SMARTBoard®
6000Sand6000SProseries
interactive displays
USER GUIDE
SBID-6265S |SBID-6275S |SBID-6286S |SBID-6265S-PW |SBID-6275S-PW |SBID-6286S-PW |SBID-6265S-P |SBID-
6275S-P |SBID-6286S-P |

smarttech.com/kb/171415
Learn more
This guide and other resources for SMARTBoard 6000S and 6000S Pro
series interactive displays are available in the Support section of the
SMARTwebsite (smarttech.com/support). Scan this QRcode to view these
resources on your mobile device.
Licenses
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United
States and other countries.
The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by SMARTTechnologiesULC is under license.
Trademark notice
SMART Board, SMART Notebook, SMART Meeting Pro, Pen ID, HyPr Touch, Object Awareness, Silktouch, ToolSense, smarttech, the SMART logo and all SMART
taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. The Bluetooth word mark is owned by the
Bluetooth SIG, Inc. and any use of such marks by SMART Technologies ULC is under license. The Adopted Trademarks HDMI, HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. All other
third-party product and company names may be trademarks of their respective owners.
Copyright notice
© 2019SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or
translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change
without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof is covered by one or more of the following U.S. patents:
www.smarttech.com/patents
November 22, 2019

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Important information
NOTE
Refer to the SMARTBoard 6000S and 6000S Pro series interactive displays installation and
maintenance guide (smarttech.com/kb/171414) for important information about installing and
maintaining the display.
WARNING
lDo not open or disassemble the display. You risk electrical shock from the high voltage
inside the casing. Opening the casing also voids the warranty.
lDo not stand (or allow children to stand) on a chair to touch the surface of the display.
lTo reduce the risk of fire or electric shock, do not expose the display to rain or moisture.
lDo not insert objects inside the cabinet ventilation holes, because they could touch
dangerous voltage points and cause electric shock, fire or product damage which may not
be covered by the warranty.
lDo not place heavy objects on the power cable. Damage to the cable could cause shock,
fire or product damage which may not be covered by the warranty.
lIf the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass
fragments with care when disposing of them.
lDisconnect the display’s power cable from the wall outlet and seek assistance from
qualified service personnel if any of the following occur:
oThe power cable or plug is damaged
oLiquid is spilled into the display
oObjects fall into the display
oThe display is dropped
oStructural damage, such as cracking, occurs
oThe display behaves unexpectedly when you follow operating instructions

IMPORTANT INFORMATION
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ENERGYSTAR®
ENERGY STAR is the government-backed symbol for energy efficiency, providing simple,
credible, and unbiased information that consumers and businesses rely on to make well-informed
decisions. ENERGY STAR-certified products are the simple choice for energy efficiency, making it
easy for consumers and businesses to make purchases that save them money and protect the
environment. The U.S. EPA ensures that each product that earns the label is independently
certified to deliver the quality, performance, and savings that users have come to expect.
Pending its certification as an ENERGY STAR certified signage display, your display delivers
excellent performance and savings. However, changing some settings may increase energy
consumption beyond the limits required for ENERGY STAR certification. For example, increased
brightness and contrast will increase power consumption.
Please consider the environment when you choose non-ENERGY STAR settings.
Federal Communication Commission
interference statement
FCC
Supplier’s Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Unique Identifier: IDS665-1, IDS675-1, IDS686-1
Responsible Party – U.S. Contact Information
SMART Technologies Inc.
2401 4th Ave, 3rd Floor
Seattle, WA 98121
[e-mail]
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.
NOTE
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.

IMPORTANT INFORMATION
iii smarttech.com/kb/171415
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate this equipment.
Restriction
Operations in the 5.15-5.25GHz band are restricted to indoor usage only.
IEEE 802.11b or 802.11g operation of this product in the USA is firmware limited to channels 1 through 13.
Radiation exposure statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This
transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Innovation, Science and Economic Development
Canada statement
This device complies with ICES-003 of the Innovation, Science and Economic Development Canada Rules. Operation is subject
to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.
CAUTION
(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference
to co-channel mobile satellite systems;
(ii) the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with
the e.i.r.p. limit; and
(iii) the maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits specified
for point-to-point and non point-to-point operation as appropriate.
(iv) Users should also be advised that high-power radars are allocated as primary users (i.e., priority users) of the bands
5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.
Radiation exposure statement
This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This
transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Innovation, Science et Développement
économique Déclaration du Canada
Cet appareil est conforme à la norme ISED CNR-247 pour les appareils radio agréés. Son fonctionnement est soumis aux deux
conditions suivantes:
1. le dispositif ne doit pas produire de brouillage préjudiciable, et
2. ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement
indésirable.

IMPORTANT INFORMATION
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AVERTISSEMENT
(i) les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin
de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux;
(ii) le gain maximal d’antenne permis pour les dispositifs utilisant les bandes 5 250-5 350 MHz et 5 470-5 725 MHz doit se
conformer à la limite de p.i.r.e.;
(iii) le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5 725-5 825 MHz) doit se conformer à la limite de
p.i.r.e. spécifiée pour l’exploitation point à point et non point à point, selon le cas.
(iv) De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés
utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5 250-5 350 MHz et 5 650-5 850 MHz et que ces radars
pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.
Déclaration d’exposition aux radiations
Cet équipement est conforme aux limites d’exposition aux rayonnements ISED établies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre
corps. Cet émetteur ne doit pas être co- implantés ou exploités conjointement avec une autre antenne ou émetteur.
Microsoft® statement regarding Windows® 10
operating system
Windows 10 is automatically updated, which is always enabled. ISP fees may apply. Additional requirements may apply over
time for updates.

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Contents
Important information i
ENERGYSTAR ii
Federal Communication Commission interference statement ii
Innovation, Science and Economic Development Canada statement iii
Innovation, Science et Développement économique Déclaration du Canada iii
Microsoft statement regarding Windows 10 operating system iv
Chapter 1: Welcome 1
About this guide 1
About the display 2
Identifying your specific model 7
Accessories 8
More information 9
Chapter 2: Using basic features 11
Waking up the display and putting it back to sleep 11
Using the Home button 12
Using the convenience panel 12
Using the remote control 13
Using touch 15
Using the pens and erasers 17
Adjusting the volume 19
Freezing or hiding the screen 20
Chapter 3: Using the iQ apps 21
Using the Apps Library 21
Using the SMARTSensors app 22
Using the Files Library 22
Using kapp Whiteboard 23
Using SMARTNotebook Player 23
Using Browser 23
Using Screen Share 23
Using screenshots 24
Installing third-party apps 24
Cleaning up the display 25
Chapter 4: Connecting computers and other devices 27
Installing and using SMART software 27
Connecting room computers and guest laptops 29

CONTENTS
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Connecting a SMART OPS PC module 31
Connecting USB drives, peripherals, and other devices 33
Chapter 5: Troubleshooting 35
The display isn’t turning on 35
The display is turning on when it shouldn’t 36
The screen is blank or there’s a problem with the image on the screen 36
There’s no sound or there’s a problem with the sound 38
Touch isn’t working as expected 39
The pens and erasers aren’t working as expected 39
iQ apps aren’t working as expected 40
SMART software on connected computers isn’t working as expected 40
The SMART OPS PC module isn’t working as expected 41
Contacting your reseller for additional support 41

Chapter 1
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Chapter 1: Welcome
About this guide 1
About the display 2
Touch 2
Writing, drawing and erasing 3
Support for additional pens and tools 3
iQ experience 3
Display 4
Audio 4
Network connectivity 4
Room computers and guest laptops 4
Accessory slot 5
Convenience panel 5
Remote control and IR sensor 5
Proximity sensor 6
Ambient light sensor 6
Temperature and humidity sensors 6
Mounting hardware 7
Accessory mounting points 7
Identifying your specific model 7
Accessories 8
Pen accessory kit 8
SMART OPS PC module 8
SBA-100 projection audio system 8
Stands 9
USB extenders 9
More information 9
This chapter introduces the SMARTBoard® 6000S and 6000S Pro series interactive displays.
About this guide
This guide explains how to use a SMARTBoard 6000S or 6000S Pro series interactive display.

CHAPTER 1
WELCOME
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This guide is intended for individuals who use displays in their organizations. Other documentation
and resources are available for those who install and maintain displays (see More information on
page9).
About the display
The SMART Board 6000S or 6000S Pro series interactive display with iQ is the hub of your
classroom or meeting room.
The display includes an extensive set of features and components:
Touch
You can do everything on the display that you can do at your computer—open and close
applications, meet with others, create new documents or edit existing ones, visit websites, play
and manipulate videos, and so on—by touching the display’s surface.
You can use an array of gestures within applications, including panning, scaling, rotating and
zooming in and out.
The display’s InGlass™ touch technology provides optimum pen performance, resulting in virtually
no lag and zero contact detect height. In addition, its Silktouch ultra-smooth finish allows you to use
the display for hours without finger burn.
For more information, see Using touch on page15.

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WELCOME
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Writing, drawing and erasing
The display comes with a black pen and a red pen,
which you can use to write or draw on the screen.
In addition to the pens, the display includes two
erasers, which you can use when you want to erase
digital ink on the screen.
With Object Awareness, the display responds
automatically to the tool or object you’re using,
whether it’s a pen, finger, eraser, or palm. The
display’s Pen ID and Simultaneous Tool Differentiation technologies allow multiple people to write
independently and simultaneously, using different colored ink.
For more information, see Using the pens and erasers on page17.
Support for additional pens and tools
The SMART Board 6000S features ToolSense™ technology which provides virtually unlimited pen
and tool support. This proprietary technology enables you to use additional SMART authorized
pens and tools to those supplied with the display. No additional configuration is required, just pick
up a pen or tool and begin using it.
For more information on available tool kits, see smarttech.com/accessories.
iQ experience
If enabled, the iQ embedded computer provides one-touch access to collaborative tools, such as
a whiteboard, wireless screen sharing, and a web browser. There’s no need for wires, cables, or
manual software and firmware updates.
NOTE
Some network integration is required for features like Browser and Screen Share.
Tap the Home button on the display (pictured) or the remote
control to open the Home screen. From the Home screen, you can
open the iQ apps, switch inputs, and adjust settings.
For more information about the Home button and the Home
screen, see Using the Home button on page12.

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WELCOME
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For more information about the iQ apps, see Chapter 3: Using the iQ apps on page21.
Display
The 4K ultra-high-definition LED display provides optimal image clarity and wide viewing angles.
The size of the display varies by model:
Models Size (diagonal)
SBID-6265S, SBID-6265S-PW, SBID-6265S-P, SBID-6065S, SBID-6065S-PW, SBID-6065S-P 65"
SBID-6275S, SBID-6275S-PW, SBID-6275S-P, SBID-6075S, SBID-6075S-PW, SBID-6075S-P 75"
SBID-6286S, SBID-6286S-PW, SBID-6286S-P, SBID-6086S, SBID-6086S-PW, SBID-6086S-P 86"
Audio
The display includes two 20 W integrated speakers, which are designed to provide sound at the
front of a room.
For more information about configuring the speakers, see configuring-audio.htm.
TIP
You might want to connect an external audio system if you’re providing sound in a larger space
(see connecting-other-devices.htm).
Network connectivity
The display requires a network connection for downloading software and firmware updates, and a
number of the iQ apps require a network connection as well.
You can connect to a network using the Wi-Fi module or the LAN RJ45 jack on the display:
lThe Wi-Fi module supports both 2.4 and 5 GHz bands.
lThe two RJ45 jacks allow you to connect the display and an external device, such as a
computer, to a Gigabit Ethernet network.
For more information, see connecting-to-a-network.htm.
Room computers and guest laptops
You can connect room computers and guest laptops to the display and view and interact with their
inputs.

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The display comes with SMART software that you can install on connected computers to take full
advantage of the display’s features while using the connected computers.
For more information, see Connecting room computers and guest laptops on page29.
Accessory slot
You can install an OPS-compatible device, such as a SMART OPS PC module, in the accessory slot.
The PCM8 series of SMARTOPS PC modules provides a complete Windows 10 Pro solution.
For more information about the SMART PCM8 series OPS PC, see SMART OPS PC module on
page8.
NOTE
Unlike with older SMART Board interactive displays, you don’t need to install an AM30, AM40, or
AM50 appliance in the accessory slot to use the iQ experience on the display. The iQ
experience is embedded on SMART Board 6000S and 6000S Pro interactive displays (see iQ
experience on page3). For this reason, SMART doesn’t recommend installing AM30, AM40, or
AM50 appliances in these displays’ accessory slots.
Convenience panel
The convenience panel contains buttons for turning the display on
and off, controlling the volume, freezing and unfreezing the screen,
and showing and hiding a screen shade. It also includes
connectors for USB peripherals and a computer or other input
source.
For more information about the convenience panel, see Using the
convenience panel on page12.
Remote control and IR sensor
You can use the remote control to turn the display on and off, adjust display
settings, and so on.
The IR sensor for the remote control is located in the top-left corner of the
display’s frame.
For more information about the remote control, see Using the remote
control on page13.

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WELCOME
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Proximity sensor
The proximity sensor is located in the top-left corner of the display’s frame.
The proximity sensor can detect people up to 16' (5 m) away when the
display is in Standby mode.
When the proximity sensor detects people in the room, the display either
turns on or is ready to turn on, depending on how it’s configured.
If the room is empty for a specified period, the display returns to Standby mode.
For more information, see Waking up the display and putting it back to sleep on page11.
Ambient light sensor
The ambient light sensor is located in the top left corner of the display’s
frame.
The ambient light sensor detects the brightness of the room and adjusts the
brightness of the screen accordingly.
You can enable, disable, and adjust this feature. Refer to the SMART Board
6000S and 6000S Pro series interactive displays installation and
maintenance guide
(smarttech.com/kb/171414) for more information.
Temperature and humidity sensors
The display features integrated temperature and humidity sensors that enable
real-time measurement and recording of the environmental conditions
surrounding the display. This data is easily accessible using the pre-installed
‘temperature and humidity’ app in the display’s App library.
Teachers can use the environmental data to determine a classroom’s comfort
level and take informed steps to improve learning conditions. Measuring a
classroom’s environmental data over time and combining this with other
utilization and outcome data can provide a more complete picture of the overall learning
environment.
Facilities managers can also use the environmental data to assist with resource planning and gain a
better understanding of a room user’s temperature and humidity preferences.

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WELCOME
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NOTE
This feature is not available if iQ is disabled.
For more information, see Using the SMARTSensors app on page22.
Mounting hardware
The display comes with a WM-SBID-200 wall mount, which your organization can use to mount the
display on a wall.
Alternatively, you can mount the display on a wall or mobile stand (see Accessories on the next
page).
Accessory mounting points
The display features M4 mounting points located at the top, bottom, left and right for SMART
approved accessories.
Identifying your specific model
SMART offers different models of the SMARTBoard 6000S and 6000S Pro series interactive
display:
Identify your SMARTBoard 6000S or 6000S Pro model
Model Frame style Screen size
(approximate)
iQ SMARTNotebook
® Player
SBID-6265S White 65" Yes Yes
SBID-6275S White 75" Yes Yes
SBID-6286S White 86" Yes Yes
SBID-6265S-PW White 65" Yes No
SBID-6275S-PW White 75" Yes No
SBID-6286S-PW White 86" Yes No
SBID-6265S-P Black 65" Yes No
SBID-6275S-P Black 75" Yes No
SBID-6286S-P Black 86" Yes No
Refer to the specifications for detailed technical information for these models, including product
dimensions and weights (see More information on page9).

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WELCOME
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Accessories
Accessories for the display include:
lPen accessory kit
lSMART OPS PC module
lSBA-100 projection audio system
lStands
lUSB extenders
NOTE
For more information on these and other accessories, see smarttech.com/accessories.
Pen accessory kit
The pen accessory kit includes blue, green, purple, and orange pens and a holder that you can
mount on the side of the display.
SMART OPS PC module
SMART Open Pluggable Specification (OPS) PC modules provide a
hassle-free Windows® 10 Pro solution based on eighth generation
Intel® Core™ processors and are designed specifically to work with a
SMART display. Available in two standard configurations, all OPS PC
modules in the PCM8 series are WHQL certified and fully licensed with
Windows 10 Pro out of the box. Install the OPS PC module in adisplay’s
OPS slot to provide a complete 4K UHD Windows 10 solution at your
fingertips, without the need for an external PC or additional cables.
Install familiar Windows software applications, such as SMARTNotebook® collaborative learning
software, SMARTTeamWorks™ software, and SMARTMeetingPro® software, and access the
internet directly through your display’s network connection. Upgrades and service for the OPS PC
module can be easily performed without removing the display from its mounting.
SBA-100 projection audio system
Available for education models, the SBA-100 projection audio system consists
of two 14 W speakers and is intended for wall-mounted displays. You can
control volume using the display’sconvenience panel or the digital volume
controls in a connected computer’s operating system.

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WELCOME
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Stands
If you want to move the display from place to place, you can install it on a SMART mobile stand.
Alternatively, if you are installing the display on a wall that cannot support the display’s full weight,
you can install the display on a SMART floor stand.
USB extenders
As noted in the display’s specifications, the USB connection between the display and computer
should be no longer than 16'(5m). If you need to connect a computer that is more than 16' (5 m)
from the display, use the USB-XT extender (smarttech.com/kb/119318).
NOTE
For more information on extending USB connections, see USB cable extenders.
More information
In addition to this guide, SMART provides other documents for the display in the Support section of
the SMART website (smarttech.com/support). Scan the QR code on the cover of this guide to view
links to SMARTBoard 6000S and 6000S Pro series interactive display documents and other
support resources.

Chapter 2
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Chapter 2: Using basic features
Waking up the display and putting it back to sleep 11
Using the Home button 12
Using the convenience panel 12
Using the remote control 13
Using touch 15
Using the pens and erasers 17
Writing and drawing in digital ink 18
Using the SMART Ink dynamic (floating) toolbar 18
Changing a pen’s default color, thickness, and other properties 19
Erasing digital ink 19
Adjusting the volume 19
Freezing or hiding the screen 20
Freezing the screen 20
Showing and hiding the screen shade 20
Waking up the display and putting it back to sleep
The display’s occupancy sensor can detect people up to 16' (5 m) away when the display is in
Sleep mode. Depending on how the display is configured, it either turns on or enters Ready mode
when the sensor detects people.
If the display is in Ready mode, you can turn it on in a number of ways:
lPress the Power button on the convenience panel.
lPick up a pen or the eraser.
The display returns to a partial sleeping state when one of the following occurs:
lThe sensor detects no motion in the room for 60 minutes.
lYou press the Power button on the convenience panel.
The display enters a full sleeping state after the sensor doesn’t detect anyone in the room.

CHAPTER 2
USING BASIC FEATURES
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For information about turning off the display, see the SMARTBoard 6000S and 6000S Pro series
interactive displays installation and maintenance guide (smarttech.com/kb/171414).
Using the Home button
You can use the Home screen to open and use iQ apps, view the input of connected computers,
and more. You can also change the background and personalize other features of the Home
screen. To learn more about the Home screen, see Understanding the Home screen.
The Input screen shows thumbnails of connected computers and allows you to switch between
inputs.
You can return to the Home screen or the Input screen at any point by following the instructions
below.
To show the Home screen or the Input screen
Tap the Home button on the front control panel.
Tap the Home button below the screen.
OR
Press the Home button on the remote control.
Using the convenience panel
The convenience panel contains buttons for turning the display on and off, controlling the volume,
freezing and unfreezing the screen, and showing and hiding a screen shade. It also includes
connectors for USB peripherals and a computer or other input source.