SMART Board SBID-7275-V2 User manual

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SMARTBoard® 7000 and
7000Proseries
interactive displays
USER GUIDE
SBID-7275-V2 |SBID-7286-V2 |SBID-7275P-V2 |SBID-7286P-V2
SBID-7075 |SBID-7086 |SBID-7275 |SBID-7286 |SBID-7375 |SBID-7386
SBID-7075P |SBID-7086P |SBID-7275P |SBID-7286P |SBID-7375P |SBID-7386P
ID7075-2 |ID7086-2 |ID7075-1 |ID7086-1

smarttech.com/kb/171163
Learn more
This guide and other resources for SMARTBoard 7000 and 7000Pro series
interactive displays are available in the Support section of the
SMARTwebsite (smarttech.com/support). Scan this QRcode to view these
resources on your mobile device.
Licenses
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United
States and other countries.
The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by SMARTTechnologiesULC is under license.
Trademark notice
SMARTBoard, SMARTNotebook, SMARTMeetingPro, SMARTTeamWorks, SMARTInk, SMARTkapp, SMARTlab, HyPrTouch, PenID, smarttech, the SMART
logo and all SMART taglines are trademarks or registered trademarks of SMARTTechnologiesULC in the U.S. and/or other countries. Intel is a trademark of Intel
Corporation in the U.S. and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries. Google, Google Cast, Android, Chrome and Chromebook are trademarks of Google Inc. All other third-party product and company
names may be trademarks of their respective owners.
Copyright notice
© 2017–2019SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system
or translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to
change without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof is covered by one or more of the following U.S. patents:
www.smarttech.com/patents
06/2019

i smarttech.com/kb/171163
Important information
NOTE
Refer to the SMARTBoard 7000 and 7000 Pro series interactive displays installation and
maintenance guide (smarttech.com/kb/171164) for important information about installing and
maintaining the display.
WARNING
lDo not open or disassemble the display. You risk electrical shock from the high voltage
inside the casing. Opening the casing also voids the warranty.
lDo not stand (or allow children to stand) on a chair to touch the surface of the display.
lTo reduce the risk of fire or electric shock, do not expose the display to rain or moisture.
lDo not insert objects inside the cabinet ventilation holes, because they could touch
dangerous voltage points and cause electric shock, fire or product damage which may not
be covered by the warranty.
lDo not place heavy objects on the power cable. Damage to the cable could cause shock,
fire or product damage which may not be covered by the warranty.
lIf the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass
fragments with care when disposing of them.
lDisconnect all of the display’s power cables from the wall outlet and seek assistance from
qualified service personnel if any of the following occur:
oThe power cable or plug is damaged
oLiquid is spilled into the display
oObjects fall into the display
oThe display is dropped
oStructural damage, such as cracking, occurs
oThe display behaves unexpectedly when you follow operating instructions

IMPORTANT INFORMATION
ii smarttech.com/kb/171163
Federal Communication Commission
interference statement
FCC
Supplier’s Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Unique Identifier: SBID-7075, ID7075-1, ID7075-2, ID7086-1, ID7086-2
Responsible Party – U.S. Contact Information
SMART Technologies Inc.
1505 Westlake Ave N, Suite 700
Seattle, WA 98109
[e-mail]
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.
NOTE
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate this equipment.
Restriction
Operations in the 5.15-5.25GHz band are restricted to indoor usage only.
IEEE 802.11b or 802.11g operation of this product in the USA is firmware limited to channels 1 through 13.
Radiation exposure statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This
transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

IMPORTANT INFORMATION
iii smarttech.com/kb/171163
Innovation, Science and Economic Development
Canada statement
This device complies with RSS-247 of the Innovation, Science and Economic Development Canada Rules. Operation is subject
to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.
CAUTION
(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference
to co-channel mobile satellite systems;
(ii) the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with
the e.i.r.p. limit; and
(iii) the maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits specified
for point-to-point and non point-to-point operation as appropriate.
(iv) Users should also be advised that high-power radars are allocated as primary users (i.e., priority users) of the bands
5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.
Radiation exposure statement
This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This
transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Cet appareil est conforme à la norme ISED CNR-247 pour les appareils radio agréés. Son fonctionnement est soumis aux deux
conditions suivantes:
1. le dispositif ne doit pas produire de brouillage préjudiciable, et
2. ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement
indésirable.
AVERTISSEMENT
(i) les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin
de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux;
(ii) le gain maximal d’antenne permis pour les dispositifs utilisant les bandes 5 250-5 350 MHz et 5 470-5 725 MHz doit se
conformer à la limite de p.i.r.e.;
(iii) le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5 725-5 825 MHz) doit se conformer à la limite de
p.i.r.e. spécifiée pour l’exploitation point à point et non point à point, selon le cas.
(iv) De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés
utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5 250-5 350 MHz et 5 650-5 850 MHz et que ces radars
pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.
Déclaration d’exposition aux radiations
Cet équipement est conforme aux limites d’exposition aux rayonnements ISED établies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre
corps. Cet émetteur ne doit pas être co- implantés ou exploités conjointement avec une autre antenne ou émetteur.

IMPORTANT INFORMATION
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EU declaration of conformity
Hereby, SMART Technologies ULC declares that the radio equipment type Interactive Display SBID-7075, SBID-7075P,
SBID-7086, SBID-7086P, ID7075-1, ID7086-1, SBID-7075-V2, SBID-7075P-V2, SBID-7086-V2, SBID-7086P-V2, ID7075-2,
ID7086-2 and the interactive pen SBID-7000-PEN, SBID-7000P-PEN are in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following Internet address: smarttech.com/compliance
WARNING
Operation of this equipment in a residential environment could cause radio interference.
Regulatory models: ID7075-1, ID7086-1:
Transmitting Band (MHz) Maximum Transmit Power EIRP (dBm)
2402–2483.5 19
Regulatory models: ID7075-2, ID7086-2:
Transmitting Band (MHz) Maximum Transmit Power EIRP (dBm)
2402–2483.5 19
5150–5350 16
5470–5725 16
Restrictions in: AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/MTNL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR –
5150MHz-5350MHZ is for indoor use only.
For optimal performance any support equipment connected to this device must be CE compliant.
Compliance to Malaysia specification
The SMART Technologies ULC Interactive Display SBID-7075, SBID-7075P, SBID-7075-V2,
SBID-7075P-V2, wireless Pen models SBID-7000-PEN and SBID-7000P-PEN meet the Malaysian
requirements as defined by the Certifying Agency, SIRIM QAS International.

IMPORTANT INFORMATION
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United Arab Emirates – TRA registration details
Pen – Regulatory models SBID-7000-Pen and SBID-7000P-PEN
Panel 75" – Regulatory models SBID-7075 and ID7075-1
Panel 86" – Regulatory model ID7086-1
Panel 75" – Regulatory model ID7075-2
Panel 86" – Regulatory model ID7086-2
Microsoft® statement regarding Windows® 10
operating system
Windows 10 is automatically updated, which is always enabled. ISP fees may apply. Additional requirements may apply over
time for updates.

vii smarttech.com/kb/171163
Contents
Important information i
Federal Communication Commission interference statement ii
Innovation, Science and Economic Development Canada statement iii
EU declaration of conformity iv
Compliance to Malaysia specification iv
United Arab Emirates – TRA registration details v
Microsoft statement regarding Windows 10 operating system v
Chapter 1: Welcome 1
About this guide 1
Identifying your specific model 2
Features 3
Components 5
Accessories 9
More information 10
Chapter 2: Using the display 11
Waking up the display and putting it back to sleep 12
Using the convenience panel 12
Using touch 14
Using the pens and eraser 16
Using the iQ experience 19
Using the embedded Windows 10 experience 21
Connecting and using computers 22
Chapter 3: Troubleshooting 27
Resolving issues with power 28
Resolving issues with the occupancy sensors 28
Resolving issues with video 29
Resolving issues with image quality 29
Resolving issues with audio 31
Resolving issues with touch and digital ink 32
Resolving issues with the iQ experience 32
Resolving issues with the embedded Windows 10 experience 33
Resolving issues with software 33
Referring to the SMART knowledge base for additional troubleshooting information 33
Contacting your reseller for additional support 33

Chapter 1
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Chapter 1: Welcome
About this guide 1
Identifying your specific model 2
Identifying your SMARTBoard 7000 or 7000 Pro series interactivedisplay model 2
Identifying your appliance model 3
Features 3
Components 5
Screen 6
IR and occupancy sensors 7
Home button 8
Pens and eraser 8
Convenience panel 8
Accessory slot 8
Internal speakers 9
Accessories 9
SBA-100 projection audio system 9
SMART Audio 400 classroom amplification system 9
Stands 10
USB extenders 10
Embedded Windows 10 experience hardware 10
More information 10
This chapter introduces the SMARTBoard® 7000 and 7000 Pro series interactive displays.
About this guide
This guide explains how to use a SMARTBoard 7000 or 7000 Pro series interactive display.
This guide is intended for individuals who use displays in their organizations. Other documentation
and resources are available for those who install and maintain displays (see More information on
page10).

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WELCOME
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Identifying your specific model
SMART offers several different models of the SMARTBoard 7000 and 7000 Pro series interactive
display and appliance.
Identifying your SMARTBoard 7000 or 7000 Pro series
interactivedisplay model
The following models of SMARTBoard 7000 and 7000 Pro series interactive display are available:
Model Location of
convenience and
connector
panels
Frame style Screen size iQ Embedded
Windows 10
experience
SBID-7000-V2 models
SBID-7275-V2 Left side White 75" Yes No
SBID-7286-V2 Left side White 86" Yes No
SBID-7275P-V2 Left side Black
White
75" Yes No
SBID-7286P-V2 Left side Black
White
86" Yes No
SBID-7000 models (discontinued)
SBID-7075 Right side White 75" No No
SBID-7086 Right side White 86" No No
SBID-7275 Right side White 75" Yes No
SBID-7286 Right side White 86" Yes No
SBID-7375 Right side White 75" Yes Yes
SBID-7386 Right side White 86" Yes Yes
SBID-7075P Right side Black
White
75" No No
SBID-7086P Right side Black
White
86" No No
SBID-7275P Right side Black
White
75" Yes No
SBID-7286P Right side Black
White
86" Yes No
SBID-7375P Right side Black
White
75" Yes Yes
SBID-7386P Right side Black
White
86" Yes Yes

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Refer to the specifications for detailed technical information for these models, including product
dimensions and weights (see More information on page10).
NOTES
lFunctional differences between SBID-7000-V2 models and SBID-7000 models are
highlighted throughout this guide.
lThe easiest way to differentiate SBID-7000-V2 and SBID-7000 models is the location of the
convenience and connector panels. On SBID-7000-V2 models, the panels are on the left
side of the display. On SBID-7000 models, they are on the right.
SBID-7000-V2 SBID-7000
Identifying your appliance model
AM40 and AM50 appliances are installed in the accessory slots of some interactive display
models.
Use the Identifying your appliance model wizard to identify the specific model of appliance
installed in your display.
Features
The SMARTBoard 7000 or 7000 Pro series interactive display is the hub of your classroom or
meeting room. PC-free embedded computing provides one-touch access to collaborative tools,
including a whiteboard, wireless screen sharing and a web browser. There’s no need for wires,
cables or manual software and firmware updates.

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The display includes the following features:
Feature Description More information
iQ experience The iQ experience provides one-touch access to
collaborative tools, including a whiteboard, wireless
screen sharing and a web browser.
The iQ experience is embedded in SBID-7000-V2
models and is available with the installation of an AM40
or AM50 appliance for SBID-7000 models.
Page19
Embedded
Windows 10
experience
The optional AM50 appliance with Intel® Compute Card
provides a fully functional Windows 10 solution at your
fingertips, without the need for an external PC or cabling.
Page21
Touch support You can do everything on the display that you can do at
your computer—open and close applications, meet with
others, create new documents or edit existing ones, visit
websites, play and manipulate videos, and so on—by
touching the display’s surface.
Page14
Writing and
drawing support
You can write over applications in digital ink using one of
the supplied pens, and then erase the digital ink using
your palm, the eraser or the erasers on the pens.
Page16
Audio support The display includes integrated speakers for presenting
audio from connected input sources.
[N/A]

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Components
The display consists of the following components:
No. Name More
information
Pictured
1 Screen Page6
2 IR and occupancy sensors Page7
3 Home button Page8
4 Eraser Page8
5 Pen (×4) Page8
6 Convenience panel Page8
7 Accessory slot Page8
8 Side connector panel Page24
Not pictured
9 Bottom connector panel Page24
10 AC power inlet, outlet and switch [N/A]
11 RS-232 connectors [N/A]
12 Speakers Page9

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WELCOME
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Screen
The following are the dimensions of the screen:
Model Diagonal Width Height
SBID-7000-V2 models
SBID-7275-V2 75" 65" (165.2 cm) 38 5/8" (93 cm)
SBID-7286-V2 86" 74 7/8" (190.3 cm) 42" (107 cm)
SBID-7275P-V2 75" 65" (165.2 cm) 38 5/8" (93 cm)
SBID-7286P-V2 86" 74 7/8" (190.3 cm) 42" (107 cm)
SBID-7000 models
SBID-7075 75" 65" (165.2 cm) 38 5/8" (93 cm)
SBID-7086 86" 74 7/8" (190.3 cm) 42" (107 cm)
SBID-7275 75" 65" (165.2 cm) 38 5/8" (93 cm)
SBID-7286 86" 74 7/8" (190.3 cm) 42" (107 cm)
SBID-7375 75" 65" (165.2 cm) 38 5/8" (93 cm)
SBID-7386 86" 74 7/8" (190.3 cm) 42" (107 cm)
SBID-7075P 75" 65" (165.2 cm) 38 5/8" (93 cm)
SBID-7086P 86" 74 7/8" (190.3 cm) 42" (107 cm)
SBID-7275P 75" 65" (165.2 cm) 38 5/8" (93 cm)
SBID-7286P 86" 74 7/8" (190.3 cm) 42" (107 cm)
SBID-7375P 75" 65" (165.2 cm) 38 5/8" (93 cm)
SBID-7386P 86" 74 7/8" (190.3 cm) 42" (107 cm)
For information about the display’s touch features, see Using touch on page14.

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IR and occupancy sensors
SBID-7000-V2 models have an IR sensor (for an optional remote control) in the top-left corner of
the frame and an occupancy sensor in the top-right corner.
SBID-7000 models have occupancy sensors in the top-left and top-right corners of the frame.
The occupancy sensors can detect people up to 16' (5 m) away when the display is in Standby
mode.
When the occupancy sensors detect people in the room, the display either turns on or is ready to
turn on, depending on how it’s configured.
If the room is empty for a specified period, the display returns to Standby mode.

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For more information, see Waking up the display and putting it back to sleep on page12.
Home button
Tap the Home button to open the Home screen. From the Home screen, you can open the iQ
experience apps as well as the settings.
For more information about the Home screen and the iQ experience, see Using the iQ experience
on page19.
Pens and eraser
The display comes with black, red, blue and green pens. Each pen has
an attached eraser and an indicator light.
In addition to the pens, the display includes an eraser, which you can use
when you want to erase a large area on the screen.
For more information about the pens and eraser, see Using the pens and eraser on page16.
Convenience panel
The convenience panel contains buttons for turning the display on and off, controlling the volume,
freezing and unfreezing the screen, and showing and hiding a screen shade. It also includes
connectors for USB peripherals and a computer or other input source.
For more information about the convenience panel, see Using the convenience panel on page12.
Accessory slot
Some models come with an AM40 or AM50 appliance.
The optional AM50 appliance with Intel® Compute Card provides a fully functional Windows 10
solution at your fingertips, without the need for an external PC or cabling.

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TIP
Use the Identifying your appliance model wizard on the SMART support site to identify your
appliance model.
Internal speakers
The display includes two 10 W integrated speakers. You can also connect an external audio
system.
Accessories
Accessories for the display include:
lSBA-100 projection audio system
lSMART Audio 400 classroom amplification system
lStands
lUSB extenders
lEmbedded Windows 10 experience hardware
SBA-100 projection audio system
Available for education models, the SBA-100 projection audio system consists
of two 14 W speakers and is intended for wall-mounted displays. You can
control volume using the display’s convenience panel or the digital volume
controls in a connected computer’s operating system.
For more information, see the SBA-100 projection audio system specifications
(smarttech.com/kb/171146).
SMART Audio 400 classroom amplification system
Available for education models, the SMART Audio 400 classroom amplification
system provides high-quality audio amplification. The system comes with a
teacher microphone and optional student microphone. Multiple speaker
options are available, including wall- and ceiling-mounted speakers. The
amplifier receives audio signals from the microphones and translates them into
crystal-clear sound through the speakers.
For more information, see the SMART Audio 400 classroom amplification system specifications
(smarttech.com/kb/171137).

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Stands
If you want to move the display from place to place, you can install it on a SMART mobile stand.
Alternatively, if you are installing the display on a wall that cannot support the display’s full weight,
you can install the display on a SMART floor stand.
For more information about SMART mobile and floor stands, see smarttech.com/accessories.
USB extenders
As noted in the SMARTBoard 7000 and 7000 Pro series interactive displays installation and
maintenance guide (smarttech.com/kb/171164), the USB connection between the display and
computer should be no longer than 16'(5m). If you need to connect a computer that is more than
16' (5 m) from the display, use one of the following USB extenders:
Extender Specifications
USB-XT smarttech.com/kb/119318
CAT5-XT-1100 smarttech.com/kb/170202
Embedded Windows 10 experience hardware
The optional AM50 appliance with Intel® Compute Card (smarttech.com/kb/171164) provides a fully
functional Windows 10 solution at your fingertips, without the need for an external PC or cabling.
More information
In addition to this guide, SMART provides other documents for the display in the Support section of
the SMART website (smarttech.com/support). Scan the QR code on the cover of this guide to view
links to SMARTBoard 7000 and 7000 Pro series interactive display documents and other support
resources.