Smart Technologies SMART Board 480iv User manual

SMARTBoard™ 480iv
Interactive whiteboard system
Configuration and user’s guide

Product registration
If you register your SMART product, we’ll notify you of new features and software upgrades.
Register online at smarttech.com/registration.
Keep the following information available in case you need to contact SMARTSupport.
Serial number:
Date of purchase:
FCC warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Trademark notice
SMARTBoard, SMARTNotebook, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMARTTechnologiesULC in the U.S.
and/or other countries. DLP, TexasInstruments, BrilliantColor and DLPLink are trademarks of TexasInstruments. Windows, InternetExplorer and Microsoft are either
registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Blu-ray is a trademark of the Blu-ray Disc Association. The Bluetooth
wordmark is owned by the Bluetooth SIGInc. and any use of such marks by SMARTTechnologies ULC is under license. All other third-party product and company names
may be trademarks of their respective owners.
Copyright notice
© 2011 SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated
into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice
and does not represent a commitment on the part of SMART.
One or more of the following patents: US6320597; US6326954; US6540366; US6741267; US6803906; US6954197; US7151533; US7184030; US7236162; US7342574;
US7379622; US7532206; US7619617; US7629987; US7692625; US7751671; US7757001; USD612396; USD616462; USD617332; and USD636784. Other patents pending.
07/2011

Important information
Before you install and use your SMART Board™ 480iv interactive whiteboard system, read and
understand the safety warnings and precautions in this user’s guide and the included warnings
document. These safety warnings and precautions describe the safe and correct operation of your
interactive whiteboard system and its accessories, helping you to prevent injuries and equipment
damage. Ensure that your interactive whiteboard system is always being used correctly.
In this document, “SMART Board 480iv interactive whiteboard system” refers to your SMART Board
480 interactive whiteboard and its SMART V25 projector, accessories and optional equipment.
The SMART V25 projector included with your system is designed to work only with certain
SMARTBoard interactive whiteboard models. Contact your authorized SMART reseller
(smarttech.com/where) for more information.
Safety warnings, cautions and important
information
W W A R N I N G
lFailure to follow the installation instructions shipped with your SMART product could result in
personal injury and damage to the product.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lTwo people are required to mount your SMART product because it may be too heavy for one
person to safely maneuver.
When you lift your interactive whiteboard, you and your assistant should stand on either side
of the screen, supporting its weight at the bottom while balancing the top with your other
hands.
lWhen mounting the projector boom on a framed or hollow wall, attach both the mounting
bracket and the safety tether to a stud to safely support the projector’s weight. If you use only
drywall anchors, the drywall can fail, resulting in possible personal injury, and damage to the
product which may not be covered by your warranty.
i

lDo not leave cables on the floor where they can be a tripping hazard. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting color. Handle cables carefully and avoid excessive
bending.
lDo not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard
interactive whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in personal
injury or product damage.
lFor warnings related to the projector’s 3D support, see smarttech.com/support/3Dwarnings.
C C A U T I ON
lDo not operate this unit immediately after moving it from a cold location to a warm location.
When the unit is exposed to such a change in temperature, moisture can condense on the
lens and crucial internal parts. Allow the system to stabilize to room temperature before
operation to prevent possible damage to the unit.
lDo not place the unit in hot locations, such as near heating equipment. Doing so could cause
a malfunction and shorten the life of the projector.
lAvoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
lDo not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
lIf you need to lean the interactive whiteboard against a wall before you mount it, make sure it
remains in an upright position.
Do not rest the interactive whiteboard on its side or on the top of the frame.
lYou must connect the USB cable that came with your SMARTBoard interactive whiteboard
to a computer that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid
damage to the SMARTBoard interactive whiteboard.
I M P O R T A N T I N F O R M A T I O N
ii

lDo not block the projector’s ventilation slots and openings.
lAvoid putting the projector into Standby mode during the lamp ignition phase because this
can lead to premature lamp failure. Keep the projector lamp on for a minimum of 30 minutes
before putting it into Standby mode to preserve the lamp life.
lIn a high altitude location over 1800 m (6000'), where the air is thin and cooling efficiency is
reduced, use the projector with the fan mode set to High.
lCycling power to the projector repeatedly can lock or damage your SMART product. After
you put the product into Standby mode, wait at least 30 minutes for cooling before starting
the product again.
lDo not adjust any settings in the service menu other than those listed in the following
procedures. Changing other settings might damage or affect the operation of your projector
and may invalidate your warranty.
lBefore you clean the SMART V25 projector, press the Power button twice on the
Extended Control Panel (ECP) or remote control to put the system into Standby mode, and
then allow the lamp to cool for 30 minutes.
lDo not spray cleaners, solvents or compressed air near any part of the projector because
they can damage or stain the unit. Spraying the system could spread a chemical mist on
some of the projector’s components and lamp, resulting in damage and poor image quality.
lDo not allow liquids or commercial solvents of any kind to flow into the projector.
lWhen transporting your SMART product, repack it with as much of the original packaging as
possible. This packaging was designed with optimal shock and vibration protection.
lIf your SMART product requires replacement parts, make sure the service technician uses
replacement parts specified by SMARTTechnologies or parts with the same characteristics
as the original.
I M P O R T A N T I N F O R M A T I O N
iii

I I M P O R T A N T
lUse the instructions included with your SMART V25 projector to install your interactive
whiteboard and projector. The instructions in your SMARTBoard interactive whiteboard box
do not include instructions for installing the SMART V25 projector.
lMake sure an electrical socket is near your SMART product and remains easily accessible
during use.
lUsing your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.
lIf you have peripheral devices that do not use a 4-pin mini-DIN connector or an RCA
composite video jack, or if your device has an audio connection that does not use RCA
jacks, you may need to purchase third-party adapters.
lKeep your remote control in a safe place because there is no other way to access menu
options.
lPut your SMART product into Standby mode before cleaning it.
lFollow these guidelines to clean the projector:
oWipe the exterior of the projector with a lint-free cloth.
oIf necessary, use a soft cloth moistened with a mild detergent to clean the projector
housing.
oDo not use abrasive cleaners, waxes or solvents.
oAvoid touching the lens. If it is necessary to clean the lens:
oUse liquids or commercial solvents (such as glass cleaners) to clean the lens,
but do not spray them directly on the system.
oUse protective gloves and dip a lint-free cloth (such as Purestat PW2004) in an
anti-static solvent (such as Hyperclean EE-6310).
oGently wipe the lens from the center to the edge.
lDisconnect the product from its power source when it’s not used for a long period.
I M P O R T A N T I N F O R M A T I O N
iv

Environmental requirements
Before you install your SMART Board 480iv interactive whiteboard system, review the following
environmental requirements.
Environmental
requirement
Parameter
Operating temperature l5°C to 35°C (41°F to 95°F) from 0 m to 1800 m (0' to 6000')
l5°C to 30°C (41°F to 86°F) from 1800 m to 3000 m (6000' to 9800')
Storage temperature l-20°C to 70°C (-4°F to 158°F) at 5% to 90% relative humidity (non-
condensing)
Humidity l30% to 80% relative humidity, non-condensing
l5% to 85% relative humidity at 0 m to 3000 m (0' to 9800')
Water and fluid
resistance
lIntended for indoor use only. Doesn’t meet any salt-spray or water
ingress requirements.
lDon’t pour or spray liquids directly onto your interactive whiteboard,
the SMART V25 projector or any of its sub-components.
Dust lIntended for use in office and classroom environments. Not for
industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
areas with heavier dust.
lDesigned for pollution degree 1 (P1) as per EN61558-1, which is
defined as “No pollution or only dry non-conductive pollution”.
Electrostatic discharge
(ESD)
lEN61000-4-2 severity level 4 for direct and indirect ESD
lNo malfunction or damage up to 8kV (both polarities) with a 330
ohm, 150 pF probe (air discharge)
lUnmated connectors meet no malfunction or damage up to 4kV
(both polarities) for direct (contact) discharge
Cables lAll SMART Board 480iv interactive whiteboard system cables
should be shielded to prevent potential accidents and degraded
video and audio quality.
Conducted and radiated
emissions
lEN55022/CISPR 22, Class A
I M P O R T A N T I N F O R M A T I O N
v

Contents
Important information i
Safety warnings, cautions and important information i
Environmental requirements v
Chapter 1: About your interactive whiteboard system 1
SMART Board 480iv interactive whiteboard system features 2
Included accessories 4
Optional accessories 4
Chapter 2: Installing your interactive whiteboard system 5
Choosing a location 5
Choosing a height 6
Securing the interactive whiteboard system 6
Installing your audio system 6
Routing the cables 7
Installing SMART software 8
Chapter 3: Using your interactive whiteboard system 9
Using your projector 9
Using your interactive whiteboard 21
Chapter 4: Integrating other devices 23
Video format compatibility 23
Connecting peripheral sources and outputs 25
Chapter 5: Maintaining your interactive whiteboard system 27
Maintaining your interactive whiteboard 27
Focusing and adjusting the projector image 27
Replacing the projector lamp 28
Chapter 6: Troubleshooting your interactive whiteboard system 37
Correcting image alignment issues 38
Diagnosing issues using the interactive whiteboard system indicators and controls 38
Resolving network communication issues 43
Resolving audio issues 43
Resolving video issues 44
Resolving image issues 44
Accessing the service menu 49
Locating serial numbers 51
vii

Transporting your interactive whiteboard system 51
Appendix A: Remotely managing your interactive whiteboard system 53
Web page management 54
Connecting your room control system to the SMART V25 projector 58
Projector programming commands 60
Simple Network Management Protocol (SNMP) 70
Appendix B: Hardware environmental compliance 71
Waste Electrical and Electronic Equipment regulations (WEEE directive) 71
Restriction of Certain Hazardous Substances (RoHS directive) 71
Batteries 71
Packaging 72
China’s Electronic Information Products regulations 72
U.S. Consumer Product Safety Improvement Act 72
Index 73
C O N T E N T S
viii

Chapter 1: About your interactive
whiteboard system
SMART Board 480iv interactive whiteboard system features 2
SMART Board 480 interactive whiteboard 2
SMART V25 projector 3
Included accessories 4
Pen 4
Remote control 4
Optional accessories 4
Your SMART Board 480iv interactive whiteboard system combines the wall-mounted, short-throw
SMART V25 projector with a SMART Board 480 interactive whiteboard.
This chapter describes the features of your interactive whiteboard and provides information about
product parts and accessories.
Chapter 1
1

SMART Board 480iv interactive whiteboard
system features
Your SMART Board 480iv interactive whiteboard system
consists of the SMART Board 480 interactive whiteboard and the
SMART V25 projector system.
When the SMART V25 projector displays an image from your
computer on the touch-sensitive interactive whiteboard, you can
do everything that you can do at your computer—open and close
applications, scroll through files, meet with others, create new
documents or edit existing ones, visit websites, play video clips
and more—by touching the screen.
When you use SMART software with your SMART Board 480iv
interactive whiteboard system, you can write or draw over the projected computer image in digital ink,
and then save these notes to a .notebook file or directly into any Ink Aware application.
SMART Board 480 interactive whiteboard
Your SMART Board 480 interactive whiteboard is durable and reliable. It features a rugged, hardened
interactive surface, a damage-resistant pen and SMART’s proprietary DViT™ (DigitalVisionTouch)
technology.
Other features of your interactive whiteboard include the following:
lA pen tray that holds up to two pens
lA durable hard-coated surface optimized for projection and
easy to clean
C H A P T E R 1
About your interactive whiteboard system
2

SMART V25 projector
The SMART V25 projector system includes a
projector for use with SMART Board 480
interactive whiteboards and a sturdy support
system for many different environments.
The features of the projector system include the following:
lA wall-mounted projector that uses DLP® technology by TexasInstruments™, providing
BrilliantColor™ performance and Gamma 2.2 correction with SMART Presentation, Bright
Room, Dark Room, sRGB and User modes
lPAL, PAL-N, PAL-M, SECAM, NTSC, NTSC 4.43 video system compatibility
lComposite, S-video and VESA® RGB with additional interface support for Component YPbPr
and Component YCbCr inputs with appropriate adapters (not included)
lQVGA, VGA, SVGA, XGA, SXGA, SXGA+ and UXGA video format compatibility
lNative 1024 × 768 resolution
lRemote management via a serial RS-232 interface
lAn alert broadcast feature that enables administrators to send notification messages
to network-connected SMART V25 projector systems for immediate on-screen display
lA 3D-ready projector using DLPLink™ technology ensures compatibility with the emerging 3D
content ecosystem
lA self-protection timer for a hot re-strike of the projector lamp
lProtected cable routing to prevent tampering and clutter
lA secure mounting and installation system that includes
oAn optional projector lock ring to prevent removal of the projector from the boom
oA safety tether
oTemplates and instructions for positioning the system in a safe manner
C H A P T E R 1
About your interactive whiteboard system
3

Included accessories
The following accessories are included with your interactive whiteboard system.
Pen
One pen is included with your interactive whiteboard.
Remote control
The remote control enables you to control the system and set up your SMART V25
projector. Use the remote control to access menu options, system information and input
selection options.
Optional accessories
You can add a variety of accessories to your interactive whiteboard to best meet your specific needs.
Purchase these items from your authorized SMART reseller (smarttech.com/where) when you order
your interactive whiteboard system or later.
For more information on accessories, go to smarttech.com/accessories.
C H A P T E R 1
About your interactive whiteboard system
4

Chapter 2: Installing your interactive
whiteboard system
Choosing a location 5
Choosing a height 6
Securing the interactive whiteboard system 6
Installing your audio system 6
Routing the cables 7
Installing SMART software 8
Consult the SMART Board 480iv interactive whiteboard system installation document included with
your product for instructions on how to install your product and use the mounting template.
I I M P O R T A N T
Use the instructions included with your SMART V25 projector to install your interactive whiteboard
and projector. The instructions in your SMARTBoard interactive whiteboard box do not include
instructions for installing the SMART V25 projector.
This chapter provides additional considerations and details for installing your interactive whiteboard
system.
Choosing a location
Choose a location for your interactive whiteboard system that’s far from bright light sources, such as
windows and strong overhead lighting. Bright light sources can cause distracting shadows on your
interactive whiteboard and can reduce the contrast of the projected image.
Select a wall with a flat, regular surface and sufficient clearance to accommodate your interactive
whiteboard system. Install the projector and your interactive whiteboard on the same flat surface. For
best presentation alignment, mount your interactive whiteboard system in a location central to your
audience’s viewing direction. For mobile or adjustable installation options, contact your authorized
SMART reseller (smarttech.com/where).
Chapter 2
5

Choosing a height
SMART includes a mounting template with each interactive whiteboard system. If you lose this
template, contact your authorized SMART reseller (smarttech.com/where). Using this template
ensures that you can do the following:
lMount the projector at a safe height for head space clearance, while maintaining enough space
for airflow and installation access above the unit.
lPosition the projector at the correct height above your interactive whiteboard to align the
projected image with the touch screen.
Dimensions on the template recommend a distance from the floor suitable for adults of average
height. You should consider the general height of your user community when you choose a position
for your interactive whiteboard.
Securing the interactive whiteboard system
To learn how to secure the SMART V25 projector to the boom, see the included installation
instructions for the SMARTBoard 480iv and 680iv interactive whiteboard system
(smarttech.com/kb/153153).
Installing your audio system
Your SBA-V projection audio system comes with two SBA-V speakers and mounting brackets. Your
audio system also includes a switching power supply and the cabling required to connect your audio
system to your interactive whiteboard and projector.
Before you connect the audio system to the projector, you must install the speaker brackets,
speakers and speaker cable clips. Mount the speakers directly to your interactive whiteboard.
Connect the speakers to the projector connection panel using the dual-channel (left and right) RCA
plug-to-3.5 mm phone connector cable included with the speakers.
To learn how to install your audio system, see the installation instructions for the 20W audio system
for SMARTBoard interactive whiteboards (smarttech.com/kb/158089).
C H A P T E R 2
Installing your interactive whiteboard system
6

Routing the cables
When connecting cables from a SMART V25 projector to your computer, make sure that all cables
pass along the top of the interactive whiteboard wall-mounting bracket and then down the side of the
interactive whiteboard.
N N O T E
Don’t connect the power cable to a power outlet until you connect all the cables to the projector.
C H A P T E R 2
Installing your interactive whiteboard system
7

Installing SMART software
You must install SMARTsoftware on the computer connected to your interactive whiteboard system
to access all of its features.
Download SMARTsoftware from smarttech.com/software. These pages list the minimum hardware
requirements for each software version. If SMART software is already installed on your computer,
take this opportunity to upgrade your software to ensure compatibility.
I I M P O R T A N T
Don't connect your computer and your interactive whiteboard until you install SMARTsoftware.
C H A P T E R 2
Installing your interactive whiteboard system
8

Chapter 3: Using your interactive
whiteboard system
Using your projector 9
Using your remote control 9
Focusing the image 18
Adjusting the image 19
SMART V25 projector connection diagram 19
Using your interactive whiteboard 21
This chapter describes the basic operation of your interactive whiteboard system and explains how to
set up your remote control, retrieve system information, access the projector’s image adjustment
options and integrate your interactive whiteboard system with peripheral devices.
Using your projector
This section explains how to use your projector and its included remote control.
Using your remote control
The SMART V25 projector remote control enables you to access on-screen projector menus and
change projector settings.
Installing the remote control battery
Follow this procedure to use the remote control for the first time or to replace the remote control
battery.
W W A R N I N G
lReduce the risk associated with a leaking battery in the projector’s remote control by
following these practices:
Chapter 3
9

oUse only the specified type of coin-cell battery.
oOrient the battery’s positive (+) and negative (–) terminals according to the markings
on the remote control.
oRemove the battery when the remote control is unused for an extended period.
oDo not heat, disassemble, short or recharge the battery, or expose it to fire or high
temperatures.
oAvoid eye and skin contact with the battery if it has a leak.
lDispose of the exhausted battery and product components in accordance with applicable
regulations.
gTo access or replace the remote control battery
1. Hold down the side release on the leftside of the battery holder and pull the battery holder
completely out of the remote control.
2. Remove the old battery from the battery holder and replace it with a CR2025 coin-cell battery.
I I M P O R T A N T
Align the positive (+) and negative (–) signs on the battery terminals with the correct signs on
the battery holder.
3. Insert the battery holder into the remote control.
C H A P T E R 3
Using your interactive whiteboard system
10