Smart Technologies Smart Board User manual

Interactive Whiteboard
Installation
Guide
TM
SMART Board

FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the manufacturer's instructions, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Trademark Notice
SMART Board, DViT, Notebook, smarttech and the SMART logo are trademarks or registered trademarks of SMART
Technologies ULC in the U.S. and/or other countries. CalliGrapher is either a registered trademark or a trademark of
Microsoft Corporation in the U.S. and other countries. CalliGrapher 6.3 is an independent product not affiliated with
Microsoft Corporation. Windows is either a registered trademark or a trademark of Microsoft Corporation in the U.S.
and/or other countries. All other third-party product and company names are mentioned for identification purposes only
and may be trademarks of their respective owners. Patent No.
.
Copyright Notice
© 1997–2007 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without
the prior written consent of SMART Technologies ULC. Information in this guide is subject to change without notice and
does not represent a commitment on the part of SMART.
Portions of the software that ships with this product are copyrighted by Intel Corporation.
Portions of the software that ships with this product are copyrighted by ParaGraph, a business unit of Vadem.
CalliGrapher® Copyright © 1997–2005 ParaGraph, a business unit of Vadem.
Single Mounting Bracket
Printed in Canada 12/2007.
US5448263; US6141000; US6326954; US6337681;
US6741267; US6747636; US6803906; US6919880; US6947032; US6954197; US6972401; US7151533; US7184030;
US7236162; CA2058219; EP1297488; ES2279823; CN1310126; and DE60124549. Other patents pending
Product Registration
If you register your SMART product, we’ll notify you of new features and
software upgrades.
Register online at www.smarttech.com/registration
Keep the following information available in case you need to contact
Technical Support:
Serial Number
Date of Purchase

99-00667-00 B0 Important Information i
Important Information
Please read this manual carefully before setting up and using the SMART Board™ for Flat-Panel
Displays interactive whiteboard (SBFPD).
WARNING Make sure an AC socket outlet is near the SBFPD and remains easily accessible
during use.
Assurez-vous qu’une prise secteur se trouve à proximité du SBFPD et demeure
facilement accessible durant l’utilisation.
Asegúrese de que hay una toma de corriente alterna cerca del SBFPD y que es
fácilmente accesible para su uso.
Stellen Sie sicher, dass sich in der Nähe des SBFPD eine Steckdose befindet und
sie während der Verwendung auch leicht zugänglich bleibt.
SBFPD
WARNING To reduce the risk of fire or electric shock, don’t expose this product to rain or
moisture.
Pour réduire le risque d'incendie ou de choc électrique, évitez d'exposer ce produit
à la pluie ou à l'humidité.
Para reducir el riesgo de incendio o de descarga, no exponga este producto a la
lluvia o la humedad.
Um das Risiko eines Feuers oder eines Stromschlags zu reduzieren, darf das
Produkt weder Regen noch Nässe ausgesetzt werden.
WARNING
FOR EUROPEAN
CUSTOMERS
The SBFPD should be used only with European TN and TT power
distribution systems.
The SBFPD is not suitable for older, IT-type power distribution systems
found in some European countries. “This system (IT-type) is widely used
isolated from earth, in some installations in France, with impedance to earth,
at 230/400V, and in Norway, with voltage limiter, neutral not distributed, at
230V line-to-line.” (IEC 60950:1999)
Contact qualified personnel if you're uncertain of the type of power system
available where you’re installing your SBFPD.

ii Important Information 99-00667-00 B0
AVERTISSEMENT
POUR LES
CLIENTS
EUROPÉENS
Le SBFPD doit être utilisé uniquement avec les systèmes de distribution
d’alimentation européens TN et TT.
Le SBFPD ne convient pas aux systèmes de distribution d’alimentation plus
anciens de type IP utilisés dans certains pays européens. “Ce système (type
IT) est largement utilisé isolé de la terre, dans certaines installations en
France, avec une impédance à la terre, à 230/400V, et en Norvège, avec
limiteur de tension, neutre non distribué, à 230V ligne à ligne.”(IEC
60950:1999)
Si vous avez des doutes sur le type de système d’alimentation disponible
lors de l’installation de votre SBFPD, contactez un personnel qualifié.
ADVERTENCIAS
PARA LOS
CLIENTES
EUROPEOS
La SBFPD sólo se podrá utilizar con los sistemas eléctricos TN y TT
europeos.
Este modelo no está disponible para antiguos sistemas eléctricos de tipo IT
que aún se utilizan en algunos países europeos. “Este sistema (IT) tiene
una utilización muy extendida como núcleo aislado de tierra; en algunas
instalaciones en Francia, con impedancia de tierra, a 230/400 V; y en
Noruega, con limitador de tensión, a 230 V entre conductores.” (CEI
60950:1999)
Si no está seguro del tipo de sistema eléctrico que posee, póngase en
contacto con personal cualificado a la hora de instalar su modelo SBFPD.
WARNUNG FÜR
EUROPÄISCHE
KUNDEN
Das SBFPD darf nur mit europäischen TN- und TT-Netzverteilern verwendet
werden.
Das SBFPD eignet sich nicht für ältere Netzverteiler vom Typ IT, die in
manchen europäischen Ländern zu finden sind. “Dieses System (IT-Typ)
wird, von der Erdung isoliert, in einigen Installationen in Frankreich mit
Impedanz zu Erde bei 230/400 V und in Norwegen mit
Spannungsbegrenzer, neutral, nicht verteilt, bei 230 V Leitung zu Leitung
verwendet.” (IEC 60950:1999)
Wenden Sie sich an qualifiziertes Personal, wenn Sie sich nicht sicher sind,
welches Stromsystem dort zur Verfügung steht, wo Sie Ihr SBFPD
installieren.
SBFPD
SBFPD
SBFPD

99-00667-00 B0 Important Information iii
Other Precautions
For operating safety and to avoid damage to the interactive whiteboard and its parts, please read
the following information carefully.
• If you transport the interactive whiteboard, we strongly urge you to completely repackage it
using the original packaging. This packaging was designed with optimal shock and vibration
protection. If the original packaging is no longer available, pack all components with as much
padding as reasonably possible to ensure that they are not exposed to excessive vibration or
shock.
• Clean the interactive whiteboard surface regularly. Otherwise, dust can build up on the
surface, adversely affecting its operation. For further information, see page 31.
• Don’t spray glass cleaner directly onto the interactive whiteboard. Instead, spray the cleaner
lightly on a cloth and then gently wipe the glass.
• Avoid setting up and using the interactive whiteboard in an area with excessive levels of dust,
humidity or smoke.
• Avoid exposing the interactive whiteboard to extreme heat or cold. The operating temperature
range is from 41°F to 85°F (5°C to 29°C) with up to 80% humidity (non-condensing). The
shipping and storage range is from 14°F to 95°F (-10°C to 35°C) with up to 80% humidity (non-
condensing).
• If possible, unplug the unit before thunderstorms. However, don’t touch the unit or its power
plug during a thunderstorm as there is a risk of electrical shock.
• Unplug the unit if you won’t use it for an extended period.
• Use safe practices when you’re plugging in the power cable. For example, plug it in with dry
hands and don’t insert it into a dusty outlet. Unplug the interactive whiteboard before you
install or service any components.
• Your SMART product comes with a power plug that works with your country’s power outlets. If
the power plug is a three-prong, grounding-type power plug (designed to fit into a grounding-
type power outlet) and you’re unable to insert the plug into the outlet, contact an electrician to
replace the outlet. Don’t modify the power plug.
• Handle the power cord carefully and avoid bending it excessively. Route the power cord so it’s
unlikely to be walked on or pinched by items placed upon or against it. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of contrasting color.
• If your SMART product requires replacement parts, use parts that are specified by SMART
Technologies.

iv Important Information 99-00667-00 B0

99-00667-00 B0 Table of Contents v
Table of Contents
Important Information i
Other Precautions ........................................................................................................................... iii
Introduction 1
Interactive Whiteboard Technology ................................................................................................. 1
About This Guide ............................................................................................................................ 1
Components of the Interactive Whiteboard..................................................................................... 1
Important Information about Compatibility ...................................................................................... 4
Installing SMART Board Software 5
Installing the Interactive Whiteboard 7
Preparing the Interactive Whiteboard for Use 25
Opening SMART Board Software ................................................................................................. 25
Orienting SMART Board Software ................................................................................................ 25
Configuring the COM Port for a Serial Connection ....................................................................... 26
Setting Up the On-Screen Display Control.................................................................................... 27
Using the SMART Bulb Saver....................................................................................................... 28
Configuring the Display Control Icon Strip .................................................................................... 29
Cleaning and Troubleshooting 31
Cleaning........................................................................................................................................ 31
Troubleshooting ............................................................................................................................ 31
Calibrating the Cameras ............................................................................................................... 32
Customer Support 33
Online Support .............................................................................................................................. 33
Training ......................................................................................................................................... 33
Contacting SMART Technical Support.......................................................................................... 33
General Inquiries........................................................................................................................... 33
Warranty........................................................................................................................................ 33
Registration ................................................................................................................................... 34
Sending Feedback ........................................................................................................................ 34
Obtaining More Information on SMART Products......................................................................... 34
Index 35

vi Table of Contents 99-00667-00 B0

99-00667-00 B0 Introduction 1
Introduction
The SMART Board for Flat-Panel Displays interactive whiteboard adds touch-screen control and
writing capability to your flat-panel display while only minimally increasing its depth.
The SMART Board for Flat-Panel Displays interactive whiteboard includes an overlay, SMART
Board software and a pen tray equipped with an eraser and color pens. With these tools, you can
write over the on-screen image by simply picking up a pen and writing on the interactive
whiteboard.
NOTE: As an alternative, you can order a controller instead of the pen tray. You won’t have access
to the pen tray tools, but you’ll still have touch control, and you can use the many features of
SMART Board software to create written notes.
Interactive Whiteboard Technology
When you’ve installed the interactive whiteboard, you can view the flat-panel display’s image
through the interactive whiteboard, and you can control any displayed computer application by
touching the interactive whiteboard.
The interactive whiteboard includes DViT™ (Digital Vision Touch) technology, which uses digital
cameras to track objects that interact with the interactive whiteboard. Each camera is calibrated to
recognize the position of a pen tray tool or your finger.
About This Guide
This guide shows you how to install your interactive whiteboard. For operating instructions, refer to
the SMART Board Software User’s Guide or the Help that comes with SMART Board software.
Components of the Interactive Whiteboard
There are several configurations of the SMART Board for Flat-Panel Displays interactive
whiteboard. All configurations include an overlay and SMART Board software, but some
configurations also include components such as a pen tray and a Display Control icon strip.
Flat-Panel Display
Interactive
Whiteboard
Pen Tray

2Introduction 99-00667-00 B0
The overlay, which includes embedded digital cameras in the top-left and top-right corners, is
mounted onto your flat-panel display.
The pen tray attaches to your overlay and includes four colored pens and an eraser. To write over
the computer image, just pick up a pen and write on the interactive whiteboard as you’d write on a
standard whiteboard.
SMART Board software includes all the tools you need to write notes over any application and to
save these notes. The software features include:
• Notebook™ software – an application that you can use to organize, save and share your
notes. Notebook software also has many writing tools and is great for creating presentations
or jotting down notes during a presentation or meeting.
• SMART Recorder – an application that can record everything you do on the screen
• SMART Video Player – an application for the Windows operating system that allows you to
play video files, write over these videos, and then save or clear these notes
• SMART Keyboard – a virtual keyboard that you can use to enter text into an application and
convert your handwritten notes to typed text
The Overlay
The Pen Tray
SMART Board Software
Overlay
Cameras
Pen Tray
Buttons
Green Pen
Red Pen
Blue Pen
Black Pen
Eraser

99-00667-00 B0 Introduction 3
• Floating Tools – a virtual palette of writing tools that increases the screen’s interactive
functionality, even if you don’t have a pen tray
• SMART Board Control Panel – allows you to customize the writing tools and to change the
SMART Board software settings
• Aware – an application for the Windows operating system that makes a number of
conferencing, graphics, word processing and presentation programs work seamlessly with the
interactive screen
For comprehensive information on using the programs and tools included in SMART Board
software, read the supplied SMART Board Software User’s Guide or the Help that comes with
the software. When you read these documents, keep in mind that the SMART Board for
Flat-Panel Displays interactive whiteboard has the same functionality as a projected SMART
Board interactive whiteboard.
NOTE: Display Control icon strips are available only if you’re using a Windows® operating system.
You can use the Display Control icon strip to turn your flat-panel display on and off, change your
input source, select a different screen width and perform other tasks, all while standing right at the
interactive whiteboard. The Display Control icon strip is optional, and if you find you no longer
need it, you can easily disable and remove the strip.
TIP Aware applications (sometimes referred to as Ink Aware) are applications that
integrate with SMART Board software. When you write over an Aware
program, you can save your written notes within the file.
The Display Control icon strip

4Introduction 99-00667-00 B0
Important Information about Compatibility
Each SMART Board for Flat-Panel Displays interactive whiteboard comes with a SMART USB
adapter cable that connects the interactive whiteboard to your computer. The adapter cable works
only with version 8.1.3 (or later) of SMART Board software for Windows operating systems or
version 8.1.2 (or later) of SMART Board software for Macintosh computers.
You can’t use the SMART USB adapter cable if your computer uses Mac OS X v10.1.x. You must
either upgrade your operating system to Mac OS X v10.2 (or later), or order the original SMART
USB adapter cable (P/N USB-FRU) from SMART Technical Support (page 33).
NOTE: If your computer doesn’t have a USB port, you can order an optional 20' (6.1 m) straight-
through DB9-to-DB9 serial cable from SMART Technical Support (page 33).
Table 1:
Windows operating systems that work with
this cable
Windows operating systems that don’t
work with this cable
Windows 98/98 SE, Me, 2000 and XP
operating systems
Windows 95 and Windows NT® operating
systems
Table 2:
Macintosh operating systems that work
with this cable
Macintosh operating systems that don’t
work with this cable
Mac OS X v10.2 or later
Mac OS 8.6 to 9.2 operating systems
Mac OS X v10.1.x

99-00667-00 B0 Installing SMART Board Software 5
Installing SMART Board Software
For the SMART Board for Flat-Panel Displays interactive whiteboard to function properly, you must
have SMART Board software running on a connected computer.
The following procedures guide you through the process of installing SMART Board software. For
more information on using this software, read the SMART Board Software User’s Guide or the
Help that’s included in the software.
1. Close all open applications on the computer.
2. Insert the SMART Board software CD into your CD drive. The installation program starts
automatically. Follow the on-screen instructions.
If the installation program doesn’t start automatically:
– for the Windows operating system, select Start > Run and enter x:\autorun.exe (where x:
is your CD drive)
– for Macintosh computers, click the SMART Installer icon to open your CD drive and
double-click the software application file
CAUTION Don’t connect the SMART USB adapter cable to the computer until after you’ve
installed SMART Board software!
If you do this by accident, the Found New Hardware wizard appears. Click the
Cancel button in the wizard, and then unplug the SMART USB adapter cable from
the computer. Next, install SMART Board software (version 8.1.3 or later) and then
reconnect the cable.
TIP During the installation, you can choose to make the SMART Board software start
automatically so your interactive whiteboard is fully functional whenever you start
your computer.
To install SMART Board software

6Installing SMART Board Software 99-00667-00 B0

99-00667-00 B0 Installing the Interactive Whiteboard 7
Installing the Interactive Whiteboard
To install your SMART Board for Flat-Panel Displays interactive whiteboard, you’ll have to:
1. mount the overlay on the flat-panel display (see below)
2. attach either a pen tray (page 16) or a controller (page 19)
3. complete the installation (page 21)
1. If your flat-panel display is already installed, check that the flat-panel display and its wall
mount or stand still have all of their hardware, including their screws and bolts.
IMPORTANT
The installation procedure varies depending upon whether you ordered your
interactive whiteboard with or without a pen tray.
CAUTION Before you mount the flat-panel display and the interactive whiteboard onto a stand
or wall mount, make sure that the combined weight does not exceed the maximum
weight specified by the stand or wall mount’s manufacturer.
To calculate the combined weight, add the flat-panel display’s weight (this should
be stated in the user's guide for the flat-panel display) to the interactive
whiteboard’s weight (this is stated in the Support section of www.smarttech.com on
the product-specific Specifications page).
Also, if the flat-panel display and the interactive whiteboard are mounted onto a
wall, the wall must be strong enough to support the combined weight.
IMPORTANT
Don’t mount an interactive whiteboard in portrait mode. The interactive whiteboard
will only work when its cameras are in the top-left and top-right corners.
To mount the overlay on a flat-panel display
TIP During the installation, you need sufficient room on flat surfaces for both a
facedown flat-panel display and a facedown overlay. Clear sufficient space for both
before you begin the installation.
CAUTION
You’ll need assistance with several of the steps in this procedure. Both the flat-
panel display and the overlay are heavy.

8Installing the Interactive Whiteboard 99-00667-00 B0
2. With the assistance of another person, carefully remove the flat-panel display from the wall
mount or the stand, and place it facedown on a flat surface.
NOTE: The appearance of your flat-panel display and its adapter plate can vary from the
diagrams shown in this section. In addition, the number of bolts attaching the adapter plate to
your flat-panel display can be four, six or eight. Some figures in this section show four adapter
plate bolts and some show six, but the same steps are required regardless of the number of
bolts.
3. Remove the bolts that attach the adapter plate to the back of the flat-panel display. Put the
bolts in a safe place, as you’ll use them later to reattach the adapter plate.
NOTE: The bolt type varies between different flat-panel displays. You may have received an
appropriate tool for removing these bolts with your flat-panel display.
4. Remove the adapter plate.
NOTE: Take a moment to look at the text and the arrows on the mounting bracket’s center
section.
Adapter Plate Bolts
Flat-Panel Display
Adapter Plate
Adapter Plate
Adapter Plate
Bolts
Bolts
Adapter Plate

99-00667-00 B0 Installing the Interactive Whiteboard 9
5. Place the mounting bracket’s center section on a flat surface with the arrows pointing upwards
and the text “Install Left Hanger Here” on your left.
6. Attach the left hanger bracket to the left side of the mounting bracket’s center section using
T-handles and carriage bolts.
NOTE: When you install a hanger bracket, make sure the U-shaped slot opens at the top of
the bracket.
Mounting Bracket
Up Arrow
Text
Center Section
T-handle
Carriage Bolt
Carriage Bolt
T-handle
U-shaped slot
Hanger bracket

10 Installing the Interactive Whiteboard 99-00667-00 B0
7. Attach the second hanger bracket in the same way.
8. Place the mounting bracket over the flat-panel display with the left hanger bracket on your
right side. The left bracket goes on your right because you are looking at the back of the
flat-panel display. The hanger brackets should face towards the flat surface so that the
horizontal section of each bracket makes a U-shape, as shown in the figure below.
9. Using the supplied Installation Template as a guide, align the slotted holes in the mounting
bracket with the adapter plate bolt holes in the flat-panel display.
CAUTION
If the mounting bracket is mistakenly installed upside-down, the hanger
brackets won’t be able to support an overlay and the installation will be unsafe.
IMPORTANT Obtain the best possible alignment before mounting either the flat-panel
display or the overlay. After you mount the overlay, you’ll be limited in how
much you can move the overlay relative to the flat-panel display. If the overlay
is aligned poorly, it obscures some of the flat-panel display’s screen.
CAUTION Try not to position the mounting bracket over the flat-panel display’s cooling
vents. Blocking these vents could cause overheating and damage to the
flat-panel display.
Mounting Bracket
Center Section
Both hanger brackets
make a U-shape
Left hanger bracket
is on the right side
(when viewed
from the back)
33
1
Position Unive rsal Bracket
between lines and
AB
Note:
If your plasma panel has 8 mounti ng holes, 2 mounting
options may exist. Use the option which doesn otob scure
adjacent mounting holes.
Align the top of theuniversal bracket with line A.
4
Ensure the bracket is centred left to right on the plas mapanel.
Finish installing the PX350 as per your instruction manual.
Slide the universal bracket up the plasmapanel, looking
through the slotted holes for theto pmounting points on the
back of the plasma panel. Do not pass line B.
2
Align the top right cor ner of this template with the face do wn
plasma panel as shown below.
Do not pass this line
1
PX350 Installation Template
©1997-2005 SMARTTechnologiesInc. All rights reserved. Expressiona ndt he SMARTlogo are trademarks of SMARTTechnologies Inc. 99-00617-00-A0
Installation Template

99-00667-00 B0 Installing the Interactive Whiteboard 11
10. Add a supplied washer to each of the exposed adapter plate bolt holes. Don’t add washers to
the two holes covered by the mounting bracket. The washers compensate for the mounting
bracket’s thickness.
11. Attach the adapter plate over the mounting bracket and the washers using the bolts you
removed in step 3.
NOTE: The bolt type varies between different flat-panel displays. You may have received an
appropriate tool for attaching these bolts to your flat-panel display.
Washers
Adapter plate
bolt holes
Adapter Plate
Mounting Bracket

12 Installing the Interactive Whiteboard 99-00667-00 B0
12. Loosen the T-handles on the hanger brackets. Push these brackets towards the flat surface
and then tighten the T-handles.
13. With the assistance of another person, mount the flat-panel display onto a wall mount or onto
a stand.
14. If your flat-panel display has removable handles, remove them to make the overlay’s
installation easier.
15. If there is anything protruding from the front of the flat-panel display that could potentially
scratch the overlay when it’s mounted (for example, a manufacturer’s name or logo) consider
covering it with one of the provided spacing pads.
CAUTION
Don’t lift the flat-panel display by the mounting bracket.
T-handles
Hanger Bracket
Wall Mount
NOTE: Your wall mount
Flat-Panel Display
may appear different from
the one illustrated.