Smart Technologies Smart Board User manual

Installation Guide

FCC Warning
This equipment has been tested and found to comply with the limits for a "Class B" digital device, pursuant to Part 15 of
the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception (this can be determined by turning the equipment off and on) the user is encouraged to
try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications to this "Class B" digital device that have not been expressly approved by SMART
Technologies Inc. could void the user's authority to operate the equipment.
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All rights reserved.

Contents
Contents
The SMART Board ................................................................................... 1
Supplied SMART Board Software ................................................................................ 1
About this Guide ........................................................................................................... 2
Installing the SMART Board.................................................................... 3
Before You Begin: Unpacking and Checking Components .......................................... 3
Attaching the Pen Tray to the Whiteboard.................................................................... 4
Finding and Marking a Suitable Location...................................................................... 8
Attaching the Wall Bracket ........................................................................................... 9
Mounting the SMART Board....................................................................................... 12
Connecting the Pen Tray to the Computer and Power Source .................................. 14
Setting Up a SMART Board with Projection ............................................................... 18
Installing SMART Board Software ........................................................ 22
SMART Board Software ............................................................................................. 22
Windows System Requirements ................................................................................ 22
Macintosh System Requirements............................................................................... 22
Software Installation ................................................................................................... 23
Configuring and Orienting the SMART Board ..................................... 25
Configuring the SMART Board ................................................................................... 25
Orienting the Projected SMART Board....................................................................... 26
Customer Support ................................................................................. 29
Contacting SMART Technical Support....................................................................... 29
Other SMART Contacts.............................................................................................. 29
Warranty..................................................................................................................... 29
User Registration Card ............................................................................................... 30
Appendix A: Glossary of Technical Terms .......................................... 31
Index ....................................................................................................... 33

Contents

SMART Board Installation Guide 1
The SMART Board™
The SMART Board is an interactive, electronic whiteboard that can be
used with or without a projector. The three SMART Board models – the
340, the 360 and the 380 – can be mounted either on a floor stand or on
a wall. The SMART Board 340 can also be mounted on a table stand or
the partition wall of an office cubicle.
The SMART Board’s touch-sensitive screen enables you to do everything
you can do at a computer workstation −open files, conference with
others, create new or edit existing documents, play video clips, etc. −
simply by touching the Board. You can also write over applications in
electronic ink using a Pen Tray pen or your finger, and then save your
annotations to a computer file for future reference and distribution.
Supplied SMART Board Software
The SMART Board comes with two programs – the SMART Board driver
and SMART Notebook™ – collectively called SMART Board Software.
The SMART Board driver activates your SMART Board, allowing you to
use your finger as a mouse, annotate over an application with electronic
ink, and use Board-aware applications. SMART Notebook allows you to
create and organize notes on either a SMART Board or at your desktop,
and then save, print or e-mail those notes.
These programs are distributed with the SMART Board and are also
available free-of-charge from our Web site at www.smarttech.com.
The use of these programs is described in detail in the companion
manual to this installation guide, the SMART Board User’s Guide.
However, the procedure for installing the SMART Board Software is
described in the section of this guide entitled “Installing SMART Board
Software.”

2 SMART Board Installation Guide
About this Guide
A SMART Board can be mounted on a floor stand or on a wall; the
SMART Board 340 can also be mounted on a table stand. The specific
instructions for mounting a SMART Board on a floor stand are described
in the set of instructions provided with the floor stand.
This guide describes all the procedures for mounting a SMART Board on
a wall. It also provides instructions for other important procedures that
apply to both wall-mounted and floor stand-mounted SMART Boards.
These include SMART Pen Tray™ attachment, Pen Tray connection to
the computer and power source, SMART Board Software installation, and
projector set-up and alignment.
This manual is for both Windows®and Macintosh®users of the SMART
Board. Almost all of the procedures and descriptions in this manual apply
to either system. However, any information that applies solely to
Windows users is accompanied by a window icon in the margin, and
information relating only to Macintosh users is distinguished by a similarly
placed apple icon.
NOTE: Procedures common to both Windows and Macintosh are
described in terms of Windows conventions.

SMART Board Installation Guide 3
Installing the SMART Board
Installing a SMART Board involves the following series of simple
procedures:
•Attaching the Pen Tray to the whiteboard
•Finding and marking a suitable location
•Attaching the wall-mounting bracket to the wall
•Mounting the whiteboard
•Connecting the Pen Tray to the computer and power source
•Installing the SMART Board Software
•Configuring and orienting the SMART Board
Before You Begin: Unpacking and Checking
Components
Unpack the contents of the shipping container, checking each item
removed against the shipping check list. If any items are missing, contact
SMART Technical Support.
Each SMART Board includes the following components:
•whiteboard
•Pen Tray, including a set of four bullet-tip dry erase markers, four
styluses, and an eraser
•pair of Pen Tray brackets to attach the Pen Tray to the SMART
Board
•pair of brackets to mount the whiteboard on the wall (found on the
back of the whiteboard)
•MOD4, MOD6, and power supply cables
•Windows or Macintosh SMART Board Software (SMART
Notebook and SMART Board driver), located in a plastic
envelope.
If you are setting up a
SMART Board with
projection, “Setting
Up a SMART Board
with Projection” on
page 18 provides
special projector and
Board mounting
instructions.

4 SMART Board Installation Guide
Recommended Tools
While the following tools are not shipped with the SMART Board, we
recommend that you have them on hand to help you in the assembly and
mounting process.
•bubble level
•measuring tape
•masking tape
•a pencil
Attaching the Pen Tray to the Whiteboard
Hardware Required
•two Pen Tray mounting brackets
•Pen Tray
•Robertson screwdriver (supplied)
•MOD4 cable (the shorter, black cable with mini RJ11 4-wire
connectors at either end)
Activity Overview
To attach the Pen Tray to the whiteboard, you will:
1. Attach the Pen Tray brackets to the Pen Tray
2. Connect the MOD4 cable to the whiteboard
3. Attach the Pen Tray to the whiteboard
4. Connect the MOD4 cable to the Pen Tray
The series of steps involved in each of these activities is described in
detail below.
Step 1: Attach the Pen Tray brackets to the Pen Tray
1. Place the Pen Tray topside down on a flat surface.
2. Using the Robertson screwdriver supplied, remove all four
Robertson screws from the underside of the Pen Tray.
3. Lay the flat side of the brackets on the back of the Pen Tray.
Robertson Screwdriver
MOD4 cable with mini
RJ11 4-wire connector

SMART Board Installation Guide 5
4. Align the holes in the brackets with the holes in the underside of
the Pen Tray.
5. Insert the four screws you removed in step 2 into the holes in the
flat side of the brackets (two screws on each side). Tighten the
screws with the Robertson screwdriver just enough to hold the
Pen Tray securely. Do not overtighten these screws; the brackets
should be securely, but not rigidly, fixed.
Step 2: Connect the MOD4 cable to the whiteboard
1. Place the whiteboard on its side, with the mini RJ11 socket on
the underside of the whiteboard bezel (frame) facing toward you.
2. Grasp the mini RJ11 connector at one end of the MOD4 cable so
that the locking tab faces down and the contacts face up.
Warning
Do not overtighten the
Robertson screws
when attaching the
Pen Tray brackets to
the Pen Tray. The
brackets must be
sufficiently moveable
for a later attachment
step.
angular side of bracket
flat side of bracket underside of Pen Tray
bracket-to-Pen Tray
machine hole screws
Pen Tray and Mounting Brackets
Mini RJ11 Connector in Insertion Position

6 SMART Board Installation Guide
3. Insert the mini RJ11 connector into the mini RJ11 socket on the
underside of the whiteboard.
Step 3: Attach the Pen Tray to the whiteboard
1. Remove the two Robertson screws from the rear of the
whiteboard (located on the bottom edge).
2. Place the angled side of the Pen Tray bracket over each screw
hole, then replace the screws and fasten loosely.
NOTE: If the screws do not align correctly with the holes, loosen
the bracket screws on the underside of the Pen Tray, align the
holes, and then tighten the bracket screws again.
mini RJ11 socket, on
underside of whiteboard
bezel
mini RJ11 connector
Inserting the Mini RJ11 Connector into the Whiteboard

SMART Board Installation Guide 7
3. Fasten all bracket screws – on both the Pen Tray and whiteboard
sides of the bracket – snugly. Make sure these screws are tightly
secured to maintain the rigidity of the Pen Tray during
subsequent use.
Step 4: Connect the MOD4 cable to the Pen Tray
1. Route the loose end of the MOD4 cable (you previously
connected the other end to the underside of the whiteboard) over
the Pen Tray bracket on the right side of the whiteboard.
SMART Board on its Side (Rear View)
screws for
attaching bracket
to Pen Tray
screws for attaching
bracket to
whiteboard
bracket for mounting
whiteboard on wall

8 SMART Board Installation Guide
2. Connect the mini RJ11 connector end of the MOD4 cable to the
rectangular socket labeled “BOARD” that is located on the right
side of the Pen Tray (see the figure below).
Finding and Marking a Suitable Location
FLOOR STAND NOTE: This procedure, as well as the wall-mounting
procedures that follow, are unnecessary if the whiteboard is mounted on
a floor stand. If you are mounting your whiteboard on a floor stand,
proceed to “Connecting the Pen Tray to the Computer and Power
Source” on page 14.
Hardware Required
•pencil
•measuring tape
•drywall mounting anchors (if needed)
•masking tape
mini RJ11 socket on end of Pen Tray
mini RJ11 connector
MOD4 cable
Connecting the MOD4 Cable to the Pen Tray

SMART Board Installation Guide 9
Step 1: Select an appropriate location for the SMART
Board
An ideal location is a portion of wall that is visible from all parts of
the room, uniformly flat, and capable of supporting the weight of
the whiteboard.
¾
¾¾
¾If you intend to use the SMART Board with a projector, go to
“Setting up a SMART Board with Projection” on page 18.
Otherwise, proceed to Step 2 below.
Step 2: Mark the SMART Board location on the wall
1. Determine the best height for comfortable writing and mark this
point on the wall.
2. Determine the size of the whiteboard, top to bottom and right to
left, by measuring its height and width, from the outer bezel on
one side to the outer bezel on the other side.
3. Mark the wall to indicate the top of the whiteboard frame, keeping
it well within reach of the mark made in step 1.
4. Using the length and width measurements determined in step 2,
mark the external dimensions of the whiteboard frame on the
wall.
Attaching the Wall Bracket
A pair of brackets are attached to the back of the whiteboard — one
bracket (the wall bracket) is taped to the back of the whiteboard and the
other is permanently fixed to the top of the whiteboard. You will remove
only the bracket that is taped to the whiteboard and mount it on the wall,
slot facing up.
The down-facing slot on the bracket fixed to the whiteboard will slide into
the up-facing slot on the bracket you will attach to the wall, holding the
whiteboard in place.
.

10 SMART Board Installation Guide
Hardware required
•measuring tape
•pencil
•wall bracket (to be removed from the back of the whiteboard)
•a bag (to be removed from the back of whiteboard) containing:
•four drywall mounting anchors
•four #8 x 1¼-inch Robertson pan-head screws
•Robertson screwdriver
Step 1: Preparation
1. Remove the wall bracket and the bag (containing four drywall
mounting anchors and four #8 x 1¼-inch pan-head screws) taped
to the back of the whiteboard.
bracket fixed to the back
of the whiteboard
wall-mounting bracket
attached to the wall
Whiteboard Bracket Sliding into Wall Bracket

SMART Board Installation Guide 11
2. Mark a spot 2¼ inches or 57mm (the distance between the top of
the whiteboard bezel and the bracket screws) down from the wall
mark you made previously (indicating the top of the whiteboard).
3. Place the wall bracket horizontally against the wall (creating an
up-facing slot), with the screw holes on level with the mark made
in step 2 above.
4. Ensure that the wall bracket is level.
You can place a bubble level on top of the wall bracket and then
make adjustments until it is completely level.
5. Insert a pencil into the four screw holes on the wall bracket,
marking their locations on the wall.
Step 2: Attach the wall bracket to the wall
1. If you are mounting the SMART Board on drywall, and if the screws
that will support the wall bracket will not be fastened to a supporting
wall stud, insert the four drywall anchors as described below.
•Screw the drywall anchors into the wall with the Robertson
screwdriver at the four spots just marked in step 5 above,
keeping the shaft of the anchor very straight so that it enters
the wall at a right angle.
•Press firmly while turning the screwdriver until the drywall
anchors are snug in the wall.
2. Place the wall bracket horizontally against the wall, with the open
slot facing up.
3. Attach the wall bracket to the wall by inserting the four #8 x 1¼-
inch screws through the holes in the bracket and tightening them
into the wall (or into the drywall anchors you installed above).
bracket on wall, with
open slot facing up

12 SMART Board Installation Guide
Mounting the SMART Board
Two people are required to complete this procedure, one person standing
at either side of the whiteboard. The weight of the whiteboard should be
supported at the bottom corners and balanced at the top as it is lifted up,
so that the bracket on the back of the whiteboard meets the open slot of
the wall bracket.
“Step 2: Secure the Pen Tray to the wall” only needs to be performed if
the whiteboard does not remain rigid and stationary when pressed along
its bottom edge.
Step 1: Mount the whiteboard on the wall
1. Lift the whiteboard from its side-resting position to the top of the
open end of the wall bracket, making sure its weight is fully
supported at the bottom corners.
2. Lower the whiteboard onto the wall bracket, sliding the bracket
on the back of the whiteboard down into the open slot of the wall
bracket.
3. Ensure the whiteboard is securely fixed on the wall bracket by
holding it firmly at both sides, and then attempting to pull it away
from the wall. If the whiteboard pulls away from the bracket, it is
only partially engaged. Lift the whiteboard up and slide it into the
wall bracket again.
Step 2: Secure the Pen Tray to the wall
Press the whiteboard along its bottom edge. If the whiteboard
remains stationary, skip this procedure. If the whiteboard shifts, you
should attach the Pen Tray directly to the wall to entirely eliminate any
whiteboard movement.
To accomplish this, disconnect the MOD4 cable from the Pen Tray,
remove the Pen Tray from its brackets, secure the brackets to the wall,
and then reattach the Pen Tray to its brackets.
Warning
Avoid resting the
bottom of the
whiteboard against
the floor as the Pen
Tray could sustain
damage from its
weight.

SMART Board Installation Guide 13
The following figure is a cut-away diagram of a wall-mounted SMART
Board with both wall bracket drywall anchors and Pen Tray drywall
anchors.
Hardware Required
You will find a bag containing the following items inside the Pen Tray
carton:
•two drywall mounting anchors
•two #8 x 1¼-inch Robertson pan-head screws
SMART Board wall anchor
Pen Tray
wall anchor (optional)
SMART Board with Wall Anchors

14 SMART Board Installation Guide
1. Disconnect the mini RJ11 connector end of the MOD4 cable from
the rectangular socket labeled “BOARD” on the right side of the
Pen Tray.
2. Detach the Pen Tray by removing the screws that fasten the Pen
Tray to the Pen Tray mounting brackets at the bottom of the Pen
Tray.
The Pen Tray brackets will remain attached to the whiteboard.
3. Use a pencil to mark the position of the two holes in the Pen Tray
brackets that will secure the Pen Tray to the wall.
4. Rotate both Pen Tray brackets out of the way of the pencil marks
just made on the wall.
5. Insert a drywall anchor at each pencil mark, tightening until snug
in the wall.
6. If the wall is uneven, “shim”the wall by inserting a thin slip or
wedge of wood between the wall and the Pen Tray mounting
brackets to create an even surface for fastening the bottom of
the whiteboard.
7. Rotate the Pen Tray brackets backin place over the drywall
anchors. Then use the two Robertson pan-head screws to fasten
the Pen Tray mounting brackets to the drywall anchors. Tighten
to hold the whiteboard in place.
8. Reattachthe Pen Tray to the Pen Tray brackets with the four
screws you removed in Step 2.
9. Reconnect the MOD4 cable to the Pen Tray by reinserting the
mini RJ11 connector into the rectangular socket on the right side
of the Pen Tray labeled “BOARD”.
Connecting the Pen Tray to the Computer
and Power Source
You will now connect the Pen Tray to the computer and the power source
to enable all parts of the SMART Board to communicate with each other.
Important
Keep the Pen Tray
mounting brackets
stationary as you
remove the screws.
Warning
Do not force the Board
to fit an uneven wall
surface. This may
cause the SMART
Board to warp or bend,
causing it to
malfunction and
produce a constant
contact (see glossary).

SMART Board Installation Guide 15
Hardware Required
•MOD6 cable (with RJ11-6 connectors at both ends) for Windows;
K1074 cable for Macintosh
•power supply cable (12 volt DC connector at one end, AC
adaptor at the other end)
•DB-25 and DB-9 serial port adaptors
Step 1: Connect the Pen Tray to the computer
(Windows)
1. Insert one RJ11 connector end of the MOD6 cable into the open
rectangular socket labeled “COMPUTER” on the right side of the
Pen Tray (see the following figure).
Hardware Required for Final Pen Tray Connections
12 volt DC
connector
RJ11 6-wire connector
AC adaptor power
supply
DB-9 serial port
adaptor
DB-25 serial port
adaptor

16 SMART Board Installation Guide
2. Determine if the vacant COM port on your computer requires a
DB-25 or a DB-9 female connection by counting the pins in the
COM port.
A DB-25 COM port has 25 pins to connect with the 25 holes on a
DB-25 cable; a DB-9 COM port has 9 pins to connect with the 9
holes on a DB-9 cable.
3. Insert the remaining RJ11 connector end of the MOD6 cable into
the appropriate female serial port adaptor (DB-25 or DB-9).
4. Insert the serial port adaptor into the vacant COM port on the
computer.
Step 1: Connect the Pen Tray to the computer
(Macintosh)
1. Insert the RJ11 connector end of the K1074 Macintosh cable into
the open rectangular socket labeled “COMPUTER” on the right
side of the Pen Tray (see figure above).
RJ11 socket on end
of Pen Tray
RJ11 connector
MOD6 serial cable
Connecting the MOD6 Cable to the Pen Tray