SMART kapp Series User manual

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USER’S GUIDE
FOR MODELS KAPP42 AND KAPP84

smarttech.com/kb/170769
Product registration
If you register your SMART product, we’ll notify you of new features and software upgrades.
Register online at smarttech.com/registration.
Keep the following information available in case you need to contact SMARTSupport.
Serial number:
Date of purchase:
Trademark notice
DViT, kapp, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMARTTechnologiesULC in the U.S. and/or other
countries. Apple, App Store, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Android and GooglePlay are trademarks
of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative
Commons 3.0 Attribution License. The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by SMARTTechnologiesULC is under
license. All other third-party product and company names may be trademarks of their respective owners.
Copyright notice
© 2015SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or
translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change
without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof covered by one or more of the following U.S. patents.
www.smarttech.com/patents
02/2015

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Important information
WARNING
lYour SMART product includes instructions for installation on metal and wood stud walls and
certain masonry wall types only. A SMART hardware kit is available for these types of
installation (Part No. 1024563). In the event that you need to install your SMART product on
reinforced concrete walls, walls with plaster lath finishing or other types of walls, refer to
your local building authority for instructions, recommendations and safe work practices.
lDo not open or disassemble the SMART product. You risk electrical shock from the high
voltage inside the casing. Opening the casing also voids your warranty.
lEnsure that any cables extending across the floor to your SMART product are properly
bundled and marked to avoid a trip hazard.
lEnsure your installation complies with local building and electrical codes.
lFailure to follow the installation instructions shipped with your SMART product could result in
personal injury and product damage which may not be covered by your warranty.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lUse SMART supplied mounting hardware or hardware that is designed to properly support
the weight of your product.
lUse the power cable provided with this product. If a power cable is not supplied with this
product, please contact your supplier. Use only power cables that match the AC voltage of
the power outlet and that comply with your country’s safety standards.
lDo not place any heavy objects on the power cable. Damage to the cable could cause
shock, fire or product damage which may not be covered by your warranty.

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Contents
Important information i
Chapter 1: Welcome 1
About your SMARTkapp 42" capture board 2
About your SMARTkapp 84" capture board 3
About this guide 5
Supported browsers 5
Other documentation and resources 5
Chapter 2: Using your capture board 9
Writing on your capture board 10
Connecting your mobile device to your captureboard 10
Sharing and saving your notes 16
Accessing capture board diagnostic information 21
Chapter 3: Using a premium subscription 23
Upgrading to a premium subscription 23
Setting premium subscription sharing preferences 24
Cancelling your premium subscription 25
Chapter 4: Maintaining your capture board 27
Cleaning your capture board 27
Transporting your capture board 29
Replacing the markers and eraser 29
Chapter 5: Troubleshooting your capture board 31
Resolving hardware issues using the indicatorlights 31
Resolving app issues 33
Appendix A: Federal Communication Commission interference statement 35
Radiation Exposure Statement 35
Appendix B: Industry Canada statement 37
Radiation Exposure Statement 37
Déclaration d’exposition aux radiations 37
Appendix C: Hardware environmental compliance 39
Waste Electrical and Electronic Equipment (WEEE) 39
More information 39

Chapter 1
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Chapter 1: Welcome
About your SMARTkapp 42" capture board 2
Capture board 2
Dry erase markers and eraser 2
Mounting bracket and hardware 3
SMARTkapp app 3
About your SMARTkapp 84" capture board 3
Capture board 4
Dry erase markers and eraser 4
Mounting bracket and hardware 4
SMARTkapp app 4
About this guide 5
Supported browsers 5
Mobile devices 5
Android devices 5
Apple devices 5
Desktop 5
Other documentation and resources 5
Specifications 5
Installation instructions 6
Tutorial and Help 6
Training 6
Frequently asked questions 6
Support center and knowledge base 7
This chapter introduces you to your SMARTkapp™ capture board and this guide.

CHAPTER 1
WELCOME
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About your SMARTkapp 42" capture board
The SMARTkapp 42" capture board enables you to collaborate with others in a simple but
powerful way. Write and draw on the capture board like you would a regular dry erase board. You
can then connect a Bluetooth®-enabled mobile device to the capture board by scanning a
QuickResponse (QR) code or by tapping the NearField Communication (NFC) tag. When you first
connect your mobile device, you’re directed to the AppleAppStore or GooglePlay™ store to
download the SMARTkapp app. After you download and install the app, you can use it to connect
to your capture board and share content with others.
The SMARTkapp 42" capture board product consists of the following components:
lCapture board
lDry erase markers and eraser
lMounting bracket and hardware
lSMARTkapp app
Capture board
The capture board features SMART’s proprietary DViT® (DigitalVisionTouch)
technology on a 42" (107cm) writing surface. DViT technology captures the
notes you make on the capture board using the dry erase markers and eraser.
The capture board’s Bluetooth 4.0 wireless technology (for Apple mobile
devices) or Bluetooth 2.1 + EDR wireless technology (for Android™ mobile
devices) then transfers your notes as a digital image to a connected mobile
device. Alternatively, you can save your notes to a FAT-formatted USB drive by
connecting it to the capture board’s USB 2.0 Type-A receptacle. You can also
use the capture board’s standard 500 mA USB 2.0 Type-A receptacle to charge
your smart phone.
Dry erase markers and eraser
Your capture board comes with three dry erase markers and an eraser that are specially designed
to work with the captureboard.

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The capture board includes holders for one marker and the eraser as well as a storage area (on the
back of the capture board) for the other two markers.
Mounting bracket and hardware
You can mount your capture board on a wall using the supplied mounting bracket and hardware.
Alternatively, you can mount the capture board using a standard VESA® 400 mm × 400 mm
mounting bracket.
SMARTkapp app
The SMARTkapp app enables you to connect your Apple or Android mobile device to your
capture board and then do the following:
lView notes you write on your capture board on your mobile device
lShare your notes with others
lSave your notes
About your SMARTkapp 84" capture board
The SMARTkapp 84" capture board enables you to collaborate with others in a simple but
powerful way. Write and draw on the capture board like you would a regular dry erase board. Two
people can draw at the same time. You can then connect a Bluetooth-enabled mobile device to
the capture board by scanning a QuickResponse (QR) code or by tapping the NearField
Communication (NFC) tag. When you first connect your mobile device, you’re directed to the
AppleAppStore or GooglePlaystore to download the SMARTkapp app. After you download and
install the app, you can use it to connect to your capture board and share content with others.
The SMARTkapp 84" capture board product consists of the following components:
lCapture board
lDry erase markers and eraser

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lMounting bracket and hardware
lSMARTkapp app
Capture board
The capture board features SMART’s proprietary DViT
technology on a 84" (213cm) writing surface. DViT technology
captures the notes you make on the capture board using the dry
erase markers and eraser. The capture board’s Bluetooth 4.0
wireless technology (for Apple mobile devices) or Bluetooth 2.1
+ EDR wireless technology (for Android mobile devices) then
transfers your notes as a digital image to a connected mobile
device. Alternatively, you can save your notes to a
FAT-formatted USB drive by connecting it to the capture board’s
USB 2.0 Type-A receptacle. You can also use the capture
board’s standard 500 mA USB 2.0 Type-A receptacle to charge your smart phone.
Dry erase markers and eraser
Your capture board comes with six dry erase markers and an eraser that are specially designed to
work with the captureboard.
Mounting bracket and hardware
You can mount your capture board on a wall using the supplied mounting bracket and hardware.
Alternatively, you can mount the capture board using a standard VESA 600 mm × 400 mm
mounting bracket.
SMARTkapp app
The SMARTkapp app enables you to connect your Apple or Android mobile device to your
capture board and then do the following:
lView notes you write on your capture board on your mobile device
lShare your notes with others
lSave your notes

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About this guide
This guide explains how to use your capture board. It includes the following information:
lHow to use your capture board and the SMARTkapp app
lHow to maintain your capture board for years of use
lHow to troubleshoot issues with your capture board
This guide is intended for individuals who use and maintain capture boards. Other documentation
and resources are available for individuals who install capture boards.
Supported browsers
Mobile devices
Android devices
GoogleChrome™ for Android 39.0.2171.93 or later
Apple devices
Safari 8 or later
Desktop
lSafari 8.0 or later
lGoogle Chrome 39.0.2171.95 or later
lMozilla Firefox® 34.0.5 or later
lInternet Explorer® 10 or later
Other documentation and resources
SMART provides an extensive library of documentation and resources for your capture board.
Specifications
The SMARTkapp 42" capture board specifications (smarttech.com/kb/170770) define the
captureboard’s dimensions, weight, recommended operating and storage temperatures, power
specifications and other important information.

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The SMARTkapp 84" capture board specifications (smarttech.com/kb/170868) define the
captureboard’s dimensions, weight, recommended operating and storage temperatures, power
specifications and other important information.
Installation instructions
Your capture board comes with installation instructions that explain how to mount the
captureboard using the supplied mounting bracket and hardware.
If you misplaced the installation instructions for the SMARTkapp 42" capature board, you can
download them from smarttech.com/kb/170768.
If you misplaced the installation instructions for the SMARTkapp 84" capature board, you can
download them from smarttech.com/kb/170870.
Tutorial and Help
When you first start the SMARTkapp app on your mobile device, a tutorial opens. This tutorial
explains how to connect your mobile device to your capture board and share and save your notes
(see Installing the app and starting it for the first time on page12).
You can view the tutorial subsequent times. You can also view troubleshooting and support
information in the Help.
For Android devices, you can open the tutorial by pressing Menu > Settings on the app home
screen and then pressing Tutorial.
For Apple devices, you can open the tutorial by pressing Settings on the app home screen and
then pressing Tutorial.
Training
The SMART training website (smarttech.com/trainingforbusiness) includes an extensive library of
training resources you can refer to when learning how to use your capture board.
Frequently asked questions
For answers to common questions about the capture board, see SMARTkapp capture board
frequently asked questions (smarttech.com/kb/170793).

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WELCOME
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Support center and knowledge base
The Support center (smarttech.com/support) includes documentation and a knowledge base that
you can refer to when performing maintenance on your capture board or troubleshooting issues
with your captureboard.

Chapter 2
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Chapter 2: Using your capture board
Writing on your capture board 10
Connecting your mobile device to your captureboard 10
About QR codes and NFC 11
Installing the app and starting it for the first time 12
Connecting your mobile device using the app 13
Viewing notes on your mobile device 14
Disconnecting your mobile device 15
Sharing and saving your notes 16
Sharing your notes 16
Saving snapshots of your notes using the app 17
Saving snapshots 17
Viewing and changing the order of snapshots 18
Exporting snapshots 19
Deleting snapshots 20
Saving snapshots of your notes to a USB drive 21
Accessing capture board diagnostic information 21
This chapter explains how to use your capture board. Using your capture board involves three
high-level steps:
Step Description Reference
Writing on your capture board Page10
Connecting your mobile device to your
captureboard
Page10

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Step Description Reference
Sharing and saving your notes Page16
Writing on your capture board
You can write and erase notes on your capture board like you do on a
traditional dry erase board.
lUse the markers provided with your capture board to write or draw.
lUse the eraser provided with your capture board to erase notes.
lEnsure your hands, arms and any loose clothing don’t touch your capture
board’s surface as you write or erase notes.
For information on replacing the capture board’s markers and eraser, see
Replacing the markers and eraser on page29.
Connecting your mobile device to your
captureboard
Before you can share the notes you have written on your capture board with others, you need to
connect your mobile device to the capture board.
You can connect the following types of mobile devices to your capture board:
Device type Requirements Connection options
Apple liOS 7.1 or later operating system
software
l50 MB of storage
liPhone 4S or later
lThird generation iPad or later
lFirst generation iPad mini or later
lFifth generation iPodtouch or
later
Scan the capture board’s unique
QR code

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Device type Requirements Connection options
Android lAndroid 4.1 (Jelly Bean) or later
operatingsystem
l50 MB of storage (internal or
SDcard)
l1024 MB of RAM
l720p or better screen resolution
lBluetooth 2.1 + EDR1
lNFC (recommended)
l3 megapixel or better rear-facing
camera (recommended)
lScan the capture board’s unique
QR code
lTap the capture board’s NFC tag
NOTE
Most of the SMARTkapp app’s features are identical across iOS operating system software and
Android operating systems. However, some features are available for only one of these
operating systems. The remainder of the user’s guide highlights these features with the following
icons:
iOS operating system software Android operating systems
When you first connect a mobile device, you’re prompted to install an app. You can then use the
app to share notes you have written on your capture board with others.
About QR codes and NFC
As noted in the previous section, you can connect your mobile device to your capture board by
scanning the capture board’s QR code or by tapping the capture board’s NFC tag.
lA QR code is a type of bar code. If your mobile device has a rear-facing camera
and a QRcode scanning app, you can scan QR codes like the one on your
capture board. Your mobile device then executes the QR codes’ commands.
Typically, QR codes’ commands display messages or open web pages.
1Compatible with Bluetooth 3.0 and dual-mode Bluetooth 4.0

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lNFC is a wireless technology that enables you to connect your mobile device and another
device, such as your capture board, by holding your mobile device a short distance from (or
“tapping”) the other device.
NOTE
Currently, you are unable to connect the capture board to an iPhone 6 using the mobile
device’s NFC support.
TIP
Refer to your mobile device’s documentation for the location of its NFC radio. When
connecting your mobile device to the capture board, you might need to move the mobile
device back and forth until its NFC radio detects the capture board’s NFC tag.
Installing the app and starting it for the first time
The SMARTkapp app enables you to connect your mobile device to your capture board, view
notes you write on your capture board on your mobile device and share and save your notes. You
can install the app on your mobile device by scanning your capture board’s QR code or by tapping
its NFC tag.
To install the app
1. Do one of the following:
a. Start the QR code scanning app on your mobile device,
and then hold your mobile device’s rear-facing camera
over your capture board’s QR code to scan it.
b. Enable NFC in your mobile device’s settings (if it isn’t
already enabled), and then hold your mobile device near
your capture board’s NFC tag .
The Apple AppStore or GooglePlay opens.
2. Download and install the app.
To start the app for the first time
1. Start the SMARTkapp app on your mobile device.
The app tutorial appears.

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2. Use the swipe gestures to progress through the screens of the tutorial.
Previous screen Next screen
3. Press Close when you have completed the tutorial.
The app home screen appears.
TIP
If you want to view the tutorial again, press Settings on the app home screen and then
press Tutorial.
Connecting your mobile device using the app
After you install the SMARTkapp app, you can use it to connect your mobile device to your
capture board by QR code or by NFC.
NOTE
Some Android mobile devices require you to accept a pairing request to connect to the capture
board. Swipe down on the screen to access the notification drawer and accept the pairing
request.
To connect your mobile device by QR code
1. Start the SMARTkapp app on your mobile device.

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2. Hold your mobile device’s rear-facing camera still over your capture board’s QR code so that
the QR code appears in the center of the app screen.
The app connects your mobile device to your capture board.
NOTE
If the app doesn’t connect your mobile device to your capture board, move your mobile
device closer to or further away from the capture board so that the app can capture the QR
code.
To connect your mobile device by NFC
1. Enable NFC in your mobile device’s settings (if it isn’t already enabled).
2. Hold your mobile device near your capture board’s NFC tag .
The SMARTkapp app starts and connects your mobile device to your
capture board.
To connect your mobile device by Board ID
1. Locate the capture board’s 10-character ID. It’s located by the QRcode.
2. Start the SMART kapp app on your mobile device.
3. Tap Settings > Advanced > Connect Manually.
The Enter ID window appears.
Tap Menu > Settings > Advanced > Connect Manually.
The Enter ID window appears.
4. Enter the Board ID into the field.
5. Tap Go.
6. The app connects your mobile device to your capture board.
Viewing notes on your mobile device
When your mobile device and capture board are connected, you can view the notes you’ve
written on your capture board on your mobile device. As you write or erase notes, the changes
appear on your mobile device automatically.