Soberlink connect User manual

Device Quick Start Guide

Device Diagram.......................................................................
Accessories...............................................................................
Download the App..................................................................
Pair the Device.........................................................................
Preparing to Submit a Test......................................................
Submitting a Test......................................................................
Client Text Notications...........................................................
Device Operating Information...............................................
Troubleshooting........................................................................
Intended Use.............................................................................
Device Recalibration...............................................................
Disclaimers.................................................................................
Table of Contents
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1
FCC ID:
X3ZBTMOD4
3600046F
Soberlink
Connect
Device Diagram
Camera
Mouthpiece port
Power button
USB-C
charging port
Status light

2
Accessories
Device Case
Insert the large end of the cable
into the charging base and
insert the USB-C (small end) into
the port on the bottom of the
Soberlink Device.
Plug the charging base into an
electrical outlet.
Device Charger
Mouthpiece
To protect the Device when
not in use, keep it stored in the
Device Case.
The Mouthpiece can be stored
inside the Device Case.
Insert the small, anged end of
the Mouthpiece into the Device.
Note: Always use a Soberlink
Mouthpiece when submitting
a test.

3
Download the App
Search Soberlink Connect and
download the App.
Make sure Bluetooth is enabled on the iOS or Android
device. Open the Soberlink Connect App and follow the
screen prompts.
Pair New Device
Note: In the Apple App store make sure to download the
Soberlink Connect App not the SLBLUE App.

4
Preparing to Submit a Test
This document, and any other provided training material,
should be fully understood by the user before submitting
a test.
Keep the Device fully charged.
Find an area free from alcohol, cleaners, solvent vapors,
and smoke before submitting a test.
Use the Device within the operating temperature range
(32°F -122°F).
Breathe normally before submitting a test.
Remove sunglasses, hats, or other objects covering the
face.
Wait 20 minutes after eating, drinking, or smoking before
submitting a test.
Failure to wait may result in inaccurate test results.
Rinsing out the mouth with water does not act as a
substitute for the 20-minute waiting period.
12
65
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WAIT 20
MINUTES
NO
EATING
NO
DRINKING
NO
SMOKING
The Device must be activated before submitting a test.
To activate call Soberlink at 714-975-7200 or contact your
Treatment Provider.

5
Subming a Test
Open the Soberlink Connect App. The App should remain
open for the duration of testing.
Press the Power button to turn on the
Soberlink Device.
Follow the prompts on the App, and
wait for the green light to ash before
submitting a test.
When prompted to blow, look directly
into the camera, breathe in deeply and
deliver a rm, continuous breath for 4
seconds. The Device will click when the
test is complete.
Note: Do not hold the mouthpiece or obstruct the camera.
The test results will take approximately 30 seconds to
display on the App and send to the Sober Sky Web Portal.
Once the test has successfully sent, close the App.
Note: After a positive BAC (Breath
Alcohol Concentration) is received,
wait 15 minutes before submitting
another test.

6
Client Text Nocaons
Once a schedule is enabled on the Sober Sky Web Portal,
Soberlink’s automated system will send text message
reminders directly to the Client’s phone.
Reminder texts are sent
before and during the test
window.
Missed notication after
test window closes
Notication of retesting
requirement
30574
REMINDER TEXT: This is your
8:00 AM PST test reminder.
30574
MISSED TEST: You have
missed 1 or more tests. Send
a test now.
30574
RETEST REQUIRED: A test is
required at 8:18 AM PST.
Note: Upon entry of a
mobile number on the
Sober Sky Web Portal, the
Client will receive a text
message and must respond
as instructed in order to
Opt-in to notications.
30574
You have requested to receive
Soberlink Alerts. Reply with
YES to start.

7
Device Operang Informaon
Dimensions 4.75” x 2.5” x 1.25”
Weight 5.3 oz. (150 grams)
Sensor Technology Deep lung, Dart fuel-cell sensor
Battery Type Lithium-ion rechargeable battery, holds 10+ days
Power Supply USB-C charger, Output: 5V 1A
Breath Sample Duration 4 seconds
Operating Temperature 32°F - 122°F (0°C - 50°C)
Sensor Accuracy .+/- .005 BAC
Detection Range .000 - .400% BAC
Calibration Every 1,500 tests
Camera Color, digital, infrared technology
Test Data BAC, time of test, and photo
Components Breathalyzer, mouthpieces, charger, case
Manufactured ISO 9001, 14001, 13485, AS9100, and OHSAS 18001
Warranty 1 year limited
Technical Specications
The user does not need to perform any tests at start up, the Device performs
a self-test when it is powered on and prior to a test submission. The self-test
is meant to verify the proper operation of the test storage memory, alcohol
fuel cell, and imager. Failure of any of these components indicates that the
Device is unable to properly record test data. In this case, an error code is
displayed to the user and testing will not proceed.
Safety
There are no anticipated risks or discomforts utilizing the Device, however, if
the Device is used in rapid succession, dizziness may occur. For correct and
effective use of the Device, it is essential to follow the instructions contained in
this document. The Device should not be used to determine if it is safe for the
user to drive. To ensure proper Device function, keep it fully charged.
The radiated output power of the device is below the FCC/ISED radio
frequency exposure limits when hand-held during operation or when used at
5mm touch distance to the body.

8
Predictable Use Problems
• Failure to use correct power supply
• Failure to re-charge the Device
• Failure to use provided Soberlink mouthpiece
• Failure to follow proper test preparation
• Failure to provide a sufcient breath sample(i.e. 4 continuous seconds)
• Failure to wait 20 minutes after eating, drinking or smoking before
submitting a breath sample
• Failure to comply with the instructions prompted by the App
• Failure to wait 15 minutes between submitting breath samples
• Failure to activate the Device with the Sober Sky Web Portal
The table below lists a range of Device errors and is provided to help eliminate
confusion and prevent downtime by supplying troubleshooting steps.
FOR FURTHER ASSISTANCE, OR TO RETURN A MALFUNCTIONING DEVICE, CONTACT
SOBERLINK HEALTHCARE AT [email protected] OR 714-975-7200.
Error Code Solution
4000 - 10999 Wait approximately 30 minutes and retest in an area with adequate
cellular coverage. If error persists, disable cellular service and attempt
to submit a test via Wi-Fi connection. Alternatively, pair with different
iOS or Android device and attempt to submit a test.
Return the Device if error persists.
11000 - 11999 The Device is unable to perform a test. Follow the prompts on the App
screen and retest.
Return the Device if error persists.
12000 - 12999 Wait for the Device to power off, then power on the Device and
retest. Return the Device if error persists.
17000 - 17999 Ensure Bluetooth is enabled on the iOS or Android device and that the
Soberlink Device is properly paired. If error persists re-pair the Bluetooth
connection. If error persists, contact Soberlink Healthcare.
Maintenance and Warranty
DO NOT use alcohol or other chemical cleaners to clean the Device, only
water and a soft cloth.
DO NOT submerge the Device in water.
Repairs of the Device may be performed only by Soberlink Healthcare or an
authorized service technician. Only original parts may be used in the Device.
For Warranty information, review the Soberlink General Terms and Conditions
found at www.soberlink.com/general-tc/.
Troubleshoong

9
Disclaimers
Do not use this Device to determine if it is safe for the user,
or anyone else, to operate machinery or a motor vehicle.
Do not drink and drive. Always use a non-drinking
designated driver after consuming alcohol.
Do not attempt to open the Device, or perform any
maintenance on the Device.
Do not blow any food, drink, or smoke into the Device.
Do not drop the Device.
Do not share mouthpieces.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
DEVICE RECALIBRATION IS REQUIRED AFTER 1,500 TESTS.
FAILURE TO DO SO MAY CAUSE INACCURATE TEST RESULTS.
Users will be notied in the Soberlink Connect App when
the Device is nearing recalibration.
The Device will need to be returned to the manufacturer
for recalibration.
Contact Soberlink Healthcare at [email protected],
or 714-975-7200 to request a Return Authorization number.
Intended Use
The Soberlink Connect Device is intended to quantitatively
measure alcohol in human breath. Measurements
obtained by this Device are used in the diagnosis of
alcohol intoxication.
For Prescription use and OTC use.

Contact Us
If you have any questions, please contact us at
[email protected] or 844-975-7200.
Soberlink Healthcare LLC
16787 Beach Blvd. #211
Huntington Beach, CA 92647
Copyright 2019 Soberlink. All rights reserved.
QSG-SBI-19-002 | PN755-00004