Sola ups 520 User manual

USER GUIDE
ups520
750 VA, 1050 VA, 1425 VA, and 2250 VA
A
Company

Important Notice
The UPS ground (earth) conductor carries leakage current from the loads in addition to any
leakage current generated by the UPS. This UPS generates no more than 0.5 mA of current (U
model), or 1 mA of current (A & E model). To limit the total leakage current to 3.5 mA, the
load leakage must be limited to 3 mA on the U model and 2.5 mA on the A & E model. The
three-wire receptacle that you plug the UPS into must have a good (low-impedance) ground
(protective earth) connection to provide a safe path for leakage current.

u p s 5 2 0
®
750 VA, 1050 VA, 1425 VA and 2250 VA
User Guide
STM-0408A
© Copyright 1998, Best Power. All rights reserved.

SOLA Never Stops Innovating
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520
Languages
English. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
If You have a question
Customer Support
If you have a question or problem, Table 4, Troubleshooting, may help. If you need
more help, please have your UPS model number and serial number (on the back
label) nearby, and call the SOLA office nearest you (see the SOLA Offices Sec-
tion).SOLA’s service technicians have in-depth knowledge of the UPS and power
problems.
SOLA may tell you the UPS must be returned. If this happens, we will give you a
Return Authorization (RA) number. When you return a SOLA 520 to the factory
for any reason, please use the original packing material in which your unit was
shipped to you. You may be responsible for repair charges for shipping damaged
units which are not packed in SOLA packing material.If you have discarded the
original packing material, please call the nearest SOLA office so that we can ship new
packing material to you. If you have any questions, please feel free to call or fax the
nearest SOLA office. Please do not return your SOLA 520 without calling SOLA.
SOLA will advise you where to ship your SOLA520.

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Table of Contents
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
UPS Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Quick Startup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Installing CheckUPSII Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
BestDock - Installation and Operation of the SNMP Card Option. . . . . . . . . .5
Symbols, LEDs and Audible Beeps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Replacing the Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Replacement Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Communication Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Appendix A: Adjusting Voltage Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
SOLA Australia Offices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Trademarks
Windows is a registered trademark of Microsoft Corporation.
All other brand and product names are trademarks or registered trademarks of their respective
holders.

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Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS!
SAVE THESE INSTRUCTIONS!
This User Guide contains important instructions for your SOLA 520 that must be followed
during installation and maintenance of the UPS and batteries.
The installation and use of this product must comply with all national, federal, state, municipal,
or local codes that apply. For assistance, call SOLA Service or your local SOLA office.
If the SOLA 520 unit has been damaged during shipment, call your vendor immediately.
If the SOLA 520 unit is stored, the batteries should be recharged every 6 months. If stored
above 25 °Celsius, recharge the batteries more often.
CAUTION!
Whenever the unit’s On/Off switch is “On,” there may be dangerous voltage present at the
unit’s outlets. This is because the unit’s battery supplies power even if the unit is not plugged
into the wall outlet. The unit contains dangerous voltages.
To reduce the risk of electric shock, install in a temperature-controlled and humidity-
controlled indoor area free of conductive contaminants.
The power supply cord is intended to serve as the disconnect device. The socket-outlet shall
be near the equipment and shall be easily accessible.
All servicing of this equipment must be performed by qualified service personnel.
Before maintenance or repair, all connections must be removed. Before maintenance, repair,
or shipment, the unit must be completely switched off and unplugged or disconnected.

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UPS Features
The SOLA 520 provides protection against power problems, including power outages,
brownouts, and sudden increases in power. It also provides spike suppression and line noise
filtering to protect your equipment. Front panel LEDs and an audible alarm keep you aware of
the unit’s status. Use the drawings below to identify features of the unit.
750 VA
1050 VA and 1425 VA
2250 VA
BestDock
(under cover)
Interface Con-
nector (DB9F)Network Surge
Suppression
(RJ-45)
Australian Output
Receptacle
Input Circuit
Breaker
CEE22 Input
Socket
CEE19 Input
Socket
ON/OFF Button
(See “Quick Start”
Page 4)
Alarm Silence Button (See
“Symbols, LEDs and Audible
Alarms” Page 6)
Front Panel LEDs (See “Symbols,
LEDs and Audible Alarms” Page 6)

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Quick Startup
1
If your SOLA 520 UPS has a removable power cord, connect the power cord to the back of
the unit. Plug the UPS into a wall outlet. Even if the UPS is turned off, the battery charger
will operate when input power is applied to the UPS.
2
Let the unit charge the battery for at least 8 hours. You may use the unit while the battery
charges, but the battery backup runtime will be reduced until the battery is fully charged.
3
Note: The On/Off button must be pressed and held for about one second to turn the SOLA
520 unit on or off. To start the unit, press and hold the On/Off button (the bottom button on
the front panel). When the unit starts, it will beep, then light all of the front panel lights for a
moment, and then light them one at a time. Next, the UPS will do a battery test. While it
does this test, the battery light , and other lights are on that indicate the amount of charge in
the battery. After the battery test, the top green light should remain on.
If the unit beeps, or if the top light does not remain on even though input power is available
from the wall outlet, go to the Troubleshooting section.
4
Switch off the equipment you want to protect, and plug it into the outlets on the back of the
SOLA 520.
5
Switch on the protected equipment, one at a time. If the UPS beeps an alarm when you start
your equipment, the UPS may be overloaded. See the Troubleshooting section.
The bottom four lights on the front of the UPS show the % of the UPS’s power that your
equipment is using. See Symbols, LEDs and Audible Alarms Section for more information.
6
The Surge Protection jacks will protect network equipment that uses
an RJ-45 connection. Plug the 10BASE-T network connection into the
surge protection jack labeled “IN” on the back of the SOLA 520. Plug
the protected equipment into the surge protection jack labeled “OUT.”
Network cabling is not provided. This connection is optional. It is not
needed to use the SOLA 520.
7
Please fill out the warranty registration card and return it to your local SOLA office.
RJ-45

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Installing CheckUPS II Software
Your UPS is supplied with a CD-ROM and communications cable to install and operate Check-
UPS II.
To install CheckUPSII on your computer, follow the installation enclosed with the CD-ROM.
BestDock
TM
Installation and Operation of the SNMPCard Option
The SOLA 520’s BestDock communication slot accepts optional communication cards, like the
internal BestLink SNMP/WEB adapter. The insertion of a card into the BestDock communication
slot replaces the normal communication channel from the SOLA 520’s DB-9 Communication
Port. The DB-9 port becomes the connection point
for configuring the card in the BestDock.

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Symbols, LEDs and Audible Alarms
The front panel LEDs and an audible alarm indicate the unit status. The unit beeps whenever the
unit is on battery power or an alarm is present. See Table 3 for information on beep coding.
In the figure below, bucking means that SOLA 520 is reducing high input voltage, and boosting
means SOLA 520 is increasing low input voltage.
AC Line Operation:
A, B, C, and D indicate
per cent of full load.
Battery operation:
A, B, C, and D indicate
battery charge.
A, B, C, & D = 75-100%
A, B, & C = 50-75%
A & B = 25-50%
A = 0-25%
A, B, C & D = 75-100 %
B, C & D = 50-75 %
C & D = 25-50 %
D = 0-25 %; when D
isflashing,lessthan2
minutes of runtime
remain.
A, B, C, & D, with D
flashing, load = 110%
or higher.
A = UPS Fault; Fan Fail or Overcharge
C = UPS shutdown due to output overload.
B = UPS failed the battery test.
B & C = UPS shutdown from communication
at RS-232, remote shutdown or SNMP.
A & B = UPS shutdown due to main relay
failure or short circuit on output.
A & C = UPS over-temperature shut down.

Table 2: Symbols and LEDs
Symbols and LEDsWhat It Means
Steady:Acceptable input power is present. The unit is
running on line power.
Off:No input power is present or the unit is switched off.
The unit is running on battery power.
Output Overload:Refer to Tables 3 and 4.
Replace the battery or UPS Fault. Refer to Tables 3 and 4
Blinking: The unit is boosting or bucking utility power.
Boost= Automatically increases low input power to prevent
the unit from switching to battery.
Buck= Automatically decreases high input power to prevent
the unit from switching to battery.
AC LINE
(Green)
LINE CORRECTION
(Green)
BATTERY MODE
(Yellow)
OVERLOAD
(Yellow)
WARNING
(Yellow)
Table 3: Audible Alarms
Number of BeepsWhat It Means
1 every 15 secondsLine Loss:The unit is on battery power. See Table 4for more information.
2 every 15 secondsLow Battery Alarm:The unit was running on battery power and shut down due
to very low battery voltage. The unit will restart automatically when acceptable
power returns.
Continuous1) Output Short Circuit
2) Starting Fault:Input voltage out of range when unit is turned on.
ContinuousUPS Fault:UPS internal failure
1 beep every second
3 every 5 minutes
Output Overload:Too much load equipment.
Replace the Battery: The battery needs to be replaced. See “Replacing the Bat-
teries” on page 10.
To silence an alarm, press the ALARMSILENCEbutton on the front panel (see Page 3 for the location of this
button). The beep will stop, but the alarm light will stay on. Note:Silencing the alarm does not solve the
problem that caused it. See Tables 3 and 4.
If your SOLA 520 runs on batteries frequently because the input utility line varies often, you may want to
adjust your SOLA 520 to accept wider voltage variations before switching to batteries. Appendix A
describes how to adjust the SOLA 520 from the front panel in response to specific utility power problems.
You should have an electrician check your nominal line voltage and determine if the problem is due to a
“Surge” (high) voltage or “Brownout” (low) voltage. Changing the setting without this knowledge could
make the problem worse.
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Troubleshooting
If you have a question or problem, the troubleshooting table may help. (See Table 4.) If you need
assistance, phone SOLA Service or your local SOLA office. Please have the model number and
serial number (located on the rear of the unit) available.
If the unit must be returned, SOLA will give you a Return Authorization (RA) number. Please
phone SOLA for an RA number before returning the unit for any reason.
ProblemPossible ReasonsWhat To Do
Yellow BATTERYLED on,
green LINELED off,
one beep every ten seconds.
1. Utility power outage.
2. Loose plug.
3. Tripped circuit breaker.
4. Power cord failure.
1. Wait for power to return.
2. Make sure the power cord is
connected.
3. Reset the circuit breaker.
4. Phone SOLA Service.
Yellow BATTERYLED on,
green LINELED off,
two beeps every ten seconds.
Very low battery voltage.Plug the unit into a working wall outlet
for at least 8 hours to allow the batteries
to charge. After recharge, if the UPS
will not operate on batteries, or UPS
beeps twice every ten seconds on batter-
ies, phone SOLA Service.
Green LINELED on,
Amber WARNINGLED on,
three beeps every five minutes.
Yellow OVERLOADLED on,
one beep every second.
Unit has failed the battery
test
The power required by the
equipment is too high.
Turn the unit off and back on to reset
the “Replace Battery” alarm and LEDs.
Replace the battery. See “Replacing the
Batteries” on page 10.
1. Remove load equipment.
2. Reduce load level until the beeping
stops.
Yellow WARNINGLED on.
Continuous beep.1. Output short circuit.
2. UPS Fault
3. Input voltage out of
range when UPS switched
on.
1. Remove load and reset UPS.
2. Phone SOLA Service.
Table 4: Troubleshooting
Nothing. The UPS is correcting the input
voltage. You may require an electrician
to investigate the reason for the input
voltage deviation.
Input voltage is high or
low.
Green LINELED flashing.

Replacing the Batteries
SOLA 520’s batteries are user-replaceable and can be replaced while the SOLA 520 has AC
input applied and powers the loads. This means that, if necessary, you can replace the batteries
while the UPS is running. Before you replace the batteries, make sure that you read the safety
information below.
Note:If you have a power outage while you are replacing the batteries, the UPS will not be
able to run on battery power and your protected equipment will shut down.
CAUTION!
The batteries used in the UPS and battery pack can produce dangerous voltage and high
current. Therefore, the batteries may cause severe injury if their terminals contact a tool or the
UPS cabinet. Be very careful to avoid electrical shock and burns from contacting terminals
while you replace the batteries.
Batteries contain caustic acids and toxic materials and can rupture or lead if mistreated.
Remove rings and metal wristwatches or other jewelry. Do not carry metal objects in your
pockets: these objects could fall into the UPS.
Never allow any tool to contact both a battery terminal and the UPS cabinet or another
battery terminal. Do not lay tools or metal parts on top of batteries.
To ensure continued superior performance of your UPS and to maintain proper charger
operation, you must replace the UPS batteries with the same number and type of batteries.
These batteries must be the same type as the original batteries: valve-regulated, low
maintenance. The replacement batteries should have the same voltage and ampere-hour rating
as the original batteries.
Assume that old batteries are fully charged. Use the same precautions you would use when
handling a new battery. Do not short battery terminals with a cable or tool! Batteries contain
lead. Many areas have regulations about disposing of used batteries. Please dispose of old
batteries properly. DO NOT dispose of batteries in a fire because the batteries could explode.
Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may
be toxic.
This equipment may produce ozone. Take precautions to ensure that the concentration of
ozone is limited to a safe value (0.1 ppm {0.2 mg / m} calculated as an 8-hour time-weighted
average).
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Replacement Instructions
1
Phone Best Power’s Worldwide Service to order a replacement battery pack. It must be the
same type and rating of the original batteries. See Batteryinformation in Specifications.
2
If it is necessary, the batteries may be replaced while the Fortress is running with the
protected equipment attached. Option:You may switch off and unplug the protected load
equipment from the Fortress. Then, turn off the Fortress and disconnect the line cord.
3
Grab the bottom of the front cover and carefully remove it from the unit by pulling up and
away from the unit. Place the front cover, with the LED panel and ribbon cable attached, on
top of the unit so it is out of your way while replacing the batteries.
4
Remove the two screws from the interior panel to gain access to the batteries.Go to step 5 if
you have a 750, 1050, or 1425 model. For 2250 models go to step 8.
5
For 750, 1050 and 1425 models:
Use the flap attached to the batteries
to remove the batteries from the
Fortress.
6
Disconnect the red and black cables
from the used battery pack. Dispose
of old batteries properly.
7
Reconnect the cables to the new bat-
tery pack; red to positive (+), black
to negative (-), and slide them back
into the unit.
8
For 2250 models:Loosen the cable
tie on the battery cables. Then push
down the tab and
disconnect the large connector from
the bottom batteries. Push the tab
and disconnect the Charger Connec-
tor from the top batteries. Use the
flaps to pull the top and bottom bat-
teries out. Slide in the new battery
packs and reconnect the Charger
connector and then the large connec-
tor. Fasten cable tie.

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9
For all models: Position the battery cables so they will not be pinched by the interior panel.
Use the two screws removed earlier to re-install the interior panel.
Carefully snap the front cover, with the attached LED panel and ribbon cable, back onto the unit.
10
If you followed the option in step 2:Reconnect the line cord to the Fortress and turn the
unit on. Reconnect the load equipment. Switch on the protected load equipment one piece at
a time.
Communication Port
The SOLA 520 is plug-and-play compatible with Windows 95.
CheckUPS II management software is provided with the SOLA 520. An interface cable for the
following systems is also provided.
SCO UNIX/XENIXUNIX and Compatible SystemsOS/2
Windows 3.X, 95 and NTNovell NetWare
SOLA offers interface kits that allow you to connect many other computer systems to the SOLA
520’s communication port. For the following computer systems, or specific information on
SOLA interface kits, call SOLA Service or your local SOLA dealer.
Banyan VINESIBM RS/6000 AIXIBM AS/400 special
Lantastic v4.0LAN Manager/Server v2.0
Pinouts
Pin 1RS232 Receive Data:Receives incoming RS232 communication data.
Pin 2RS232 Transmit Data:Sends outgoing RS232 communication data.
Pin 3Normally Open On Battery Contact:A normally open contact that closes 15 seconds
(pulls to Common) after the UPS switches to battery power.
Pin 4Common:The signal ground for all signal pins.
Pin 5Normally Open Low Battery Alarm Contact:A normally open contact that closes
(pulls to Common) during a Low Battery Alarm. This tells CheckUPS II and other
shutdown software when to start a computer shutdown.
Pin 6Plug and Play Sense for Windows 95.
Pin 7Remote Shutdown:Shorting this pin to Common for at least 5 seconds while the UPS is
operating on battery, shuts the UPS off after 120 seconds.
Pin 8Normally Closed On Battery Contact:A normally closed contact that opens
15 seconds (releases from Common) after the UPS switches to battery power.
Pin 9Unused.
Contacts consist of open collector circuits capable of switching up to +30 VDC at 6 mA into a
resistive load.
ups
520
*
*
*
*

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Specifications
Line Transient Protection:Passes ANSI/IEEE C62.41 Category A testing.
Safety Compliance:TUV/GS Listed, AS3260
EMC Compliance:CISPR 22 Class B, Vfg 243-91/46-92 B, EN55022, CE Mark Self-certified to: CE
Marking Directive 93/68/EEC, Low Voltage Directive 73/23/EEC, C-Tick, AS3548.
Noise (RF) Suppression:Full-time EMI/RFI filtering.
Efficiency:> 95% on line.
Capacity VA/Watts:750VA / 450W; 1050VA / 670W; 1425VA / 950W; 2250VA / 1600W.
Voltage Nominal: (A Model): 240 VAC
Voltage Range: (AModel): 0 - 300 VAC, operating on battery and buck/boost, 197 - 283 VAC without
battery discharge.
Frequency:50/60 Hz auto-sensing 57 - 63 Hz (60 Hz); 47 - 53 Hz (50 Hz) (50/60 Hz ± 0.5 Hz on battery.)
Typical Runtime (minutes):750VA Models:Full load: 5 minutes. Half load: 12 minutes.
1050VA and 1425VA Models:Full load: 5 minutes. Half load: 12 minutes.
2250VA Models:Full load 5 minutes. Half load: 12 minutes.
Transfer Time:4 ms typical.
Battery:Sealed, maintenance-free, valve-regulated, UL 924 recognized.
750 VA Models:Two 12 V, 7.0/7.2 AH batteries.Nominal Voltage is 24 VDC.
1050 VA Models:Three 12 V 7.0/7.2 AH batteries. Nominal Voltage is 36 VDC.
1425 VA Models:Four 12 V 7.0/7.2 AH batteries. Nominal Voltage is 48 VDC.
2250VA Models:Eight 6V, 12.0 AH batteries. Nominal Voltage is 48 VDC.
Automatic Battery Test: Automatic battery test occurs upon startup and every 14 days thereafter. Alarm
will sound if the battery fails this test.
Battery Recharge Time (to 95% of capacity):750 VA, 1050 VA, 1425 VA, and 2250 VA:3 hours; 1425 VA:
7 hours with output fully loaded.
Overcurrent Protection (on line):All Models:Circuit Breaker.
Input Fault Current (maximum): 750 and 1050 Models:15 A. 1425 Model:26.1 A2250 Model:35 A.
AC input Plug/Cord Information: 750VA CEE 22 recessed plug
1050VA CEE 22 recessed plug
1425VA CEE 22 recessed plug
2250VA CEE 19 recessed plug
AC Output Distribution: 750VA three Australian 10 ampere receptacles
1050VA four Australian 10 ampere receptacles
1425VA four Australian 10 ampere receptacles
2250VA four Australian 10 ampere receptacles
SOLA reserves the right to change specifications without prior notice.

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Load Compatibility:Can support 100% power factor corrected, switch-mode power supply load.
Audible Noise:< 45 dBa at one meter, except 2250 model which is < 50 dBa at one meter.
Ventilation:Air around the unit must be free of dust, chemicals, or other materials that corrode or
contaminate. Air must be free to move around the unit.
Operating Temperature:0° - 40° C.
Storage Temperature: -15° to +50° C. Battery life is reduced above 25 ° C.
If the SOLA 520 unit is stored, the batteries should be recharged every 6 months. If stored above 25°Cel-
sius, recharge the batteries more often.
Humidity:5% - 95% RH (non-condensing).
Dimensions (Height x Width x Length):750 VA:178 x 140 x 365 mm
1050 and 1425VA: 227 x 172 x 454 mm
2250 VA:336 x 194 x 511 mm
Weight:750:14 kg,
1050: 22 kg,
1425:25 kg,
2250: 40 kg
.
Warranty
Warranty Information
This Warranty is subject to Sola's standard Conditions of Sale which govern all sales of products by Sola
Australia Ltd.
1.SOLA products, in general, are warranted against failure due to faulty materials and/or workmanship for
a period of two years from despatch date (ex Sola store) as per invoice. The Ferroresonant and 95 Series
Power Conditioners and SOLA Dry Type Transformers have an extended warranty - 5 years from date
of despatch.
2.If, within the applicable Warranty period, any Sola product does not meet the warranty specified above,
and the product was installed and operated in accordance with Australian standards and Sola standard
installation procedures, Sola shall thereupon correct any defects due to faulty materials and/or work
manship.
3.Any modification made to the product other than those made by Sola or its authorised representative
may cause the Warranty to be void.

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4.For units up to 3kVA that are installed as a portable device, the Warranty covers repair or replacement
of defective parts at the factory, or other service locations as nominated by Sola Australia, provided the
unit has been returned by the user packed adequately to prevent shipping damage, and approval has
been obtained from SOLA Australia Ltd before shipment. All costs associated with the return of the
product to Sola Australia are at the customer's expense.
For hardwired products 3kVA and above, the Warranty covers on site repair (Metropolitan area, Capital
Cities only), during normal working hours, by Sola technicians or appointed agents. For units installed
in remote locations, Sola Australia may, at its discretion, request the equipment to be recovered and
returned to the factory or other nominated service locations. In this case, it is the customer's
responsibility to pack the equipment adequately to prevent shipping damages and pay freight charges to
the location nominated by Sola Australia. Approval to return goods must be obtained from SOLA
Australia Ltd before the goods are despatched.
5.Units returned for in-warranty repairs, which are found not to be defective, will be subject to an
inspection and handling charge, plus transportation charges.
6.High grade batteries, designed for Uninterruptible Power Supply (UPS) applications, are supplied by
Sola for use with Sola UPS equipment. These batteries have a finite life expectancy depending on a
number of variables, including rate of discharge, depth of discharge, operating temperature, etc.
7.Providing that the batteries are used within the limits as set out in the battery manufacturer's warranty
statement and are provided as an integral part of new equipment, they are guaranteed for two years,
from despatch date as per invoice. A copy of this warranty statement is available on request. Batteries
provided as spare parts or replacements have a one year warranty. Other optional warranty terms for
batteries are available on request.
8.Sola reserves the right to charge for replacement batteries if within the one year guarantee period
replacement batteries are necessary as a result of misuse or misapplication by the purchaser or end user.


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