Soleus Air PMC-12HP-201 User manual

Portable Air Condioner with Heat Pump
12,000 BTU • 14,000 BTU
OPERATING INSTRUCTIONS
V170123
PMC-12HP-201
PMC-14HP-201
3058080

Thank you for choosing a Soleus Air Portable Air Conditioner. This Owner’s Manual will provide
you with valuable information necessary for the proper care and maintenance of your new product.
Please take a few moments to thoroughly read the instructions and familiarize yourself with all the
operational aspects of your new Soleus Air Portable Air Conditioner.
For your own records, please attach a copy of your sales receipt to this manual. Also, write the
store name/location, date purchased, and serial number below:
Store Name: ____________________________________________________
Location: _____________________________________________________
Date Purchased: _________________________________________________
Serial Number (located on back of unit): ______________________________
Before installing and using your portable air conditioner, please read this owner’s manual carefully. Store this
manual in a safe place for future reference.
1) Always place the unit on a level surface.
2) Never use or store gasoline or other flammable vapor or liquid near this unit unless instructed by this manual.
3) Maintain at least 10 inches (25 cm) clearance space around this unit. Do not block or cover air inlet or outlet
grilles.
4) The unit must be connected to a correctly grounded power supply.
5) Do not start or stop the unit by inserting or pulling out the power plug.
6) Do not use an adapter plug or extension cord.
7) Do not use the unit in the immediate surroundings of a bath, a shower or a swimming pool.
8) Do not insert anything into the air outlet. Do not obstruct air inlet or outlet grills unless instructed by this
manual.
9) Do not let children play near this unit.
10) Always inspect the cord for signs of damage before use. If the power cord is damaged, it must be replaced by
the manufacturer or a qualified service technician.
11) When cleaning the unit, always turn the unit off and unplug the power cord.
12) Do not mix old and new batteries in the remote control.
IMPORTANT INSTRUCTIONS
PURCHASE INFORMATION

Portable Air Conditioner (1)
Exhaust Hose (1)
Exhaust Hose Connector (1)
Window Kit Panel (3)
Window Kit Adapter (1)
Window Kit Adapter Grille (1)
Optional Window Kit Adapter Extension (1)
Wing Nut (2)
Optional Drain Tube (1)
Drain Tube Stopper (1)
Remote Control (1)
AAA Battery (2)
Owner’s Manual (1)
Optional Window Security Pack (1)
PACKAGE CONTENTS
SPECIFICATIONS
 The cooling capacity is measured at an ambient temperature of DB 95˚F, WB 83 ˚F.
 Noise level is measured at a distance of 3.28 ft away from the front of the unit, when the unit
is in cooling mode.
 Power consumption is measured when the fan runs at the highest speed setting.
 These specifications are for reference only. For actual data, please refer to the rating label on
the back of the unit.
 If the environment temperature is higher than the max operating temperature or lower than the mini-
mum operating temperature, the air conditioner may not work properly.
Model Number PMC-12HP-201 PMC-14HP-201
Capacity
Cool/Heat
12,000/10,000 14,000/11,000
Dehumidification 120 pts/Day 120 pts/Day
Cooling Power
Usage
1385 Watts,
12.2 Amps
1535 Watts
12.5 Amps
Heating Power
Usage
1120 Watts
9.8 Amps
1230 Watts
11 Amps
Air Flow 206 CFM 206 CFM
Power Source 115 V / 60 HZ 115 V / 60 HZ
Noise Level dB(A) 55 55
Product Weight 65 Lbs 66.1 Lbs
Operating
Temperature 61℉-88℉61℉-88℉
Product Dimension
(W x H x D)
17.5” W× 28.75”H
×14.5” D
17.5” W× 28.75” H
×14.5” D
Refrigerant R-410A R-410A

This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord
and plug as required by US National Electric Code 440.65. This cord consists of a length of shielded flexi-
ble cord with no termination on the load side and a LCDI attachment plug on the line side.
The LCDI power cord and plug will remove the supply source via electrical disconnect (circuit trip) if the
nominal current leakage between the cord shield and either load conductor exceeds a predetermined value.
The cord will remain de-energized until the devise has been manually reset. This is intended to reduce the
risk of a fire in the power cord or combustible materials nearby. The cord shields are not grounded and they
must be considered a shock hazards if exposed. The cord shield must not be connected to ground or to any
exposed metal.
The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test:
1. Plug power cord into wall outlet, the LED light will turn on.
2. Press TEST Button, circuit should trip, cutting power to the air conditioner. When this occurs,
the LED light will turn off.
3. Press RESET button to restore power to the unit. Once power is restored, the LED light will turn
on again.
If test button is pressed and unit can still be turned on, current leakage has been detected. Do not use the air
conditioner or attempt to reset the LCDI Plug. Contact Customer Service for troubleshooting recommenda-
tions.
Note: Your unit’s power cord may
differ from the one shown.
WARNING:
1. DO NOT press the TEST button while the air conditioner is operating.
2. The TEST and RESET buttons should not be used as “ON” and “OFF” switches.
3. The cord and plug are not intended to offer protection to externally connected loads or supply circuits.
4. The cord and plug are intended for indoor use only.
RESET
TEST
POWER CORD AND PLUG

1. Control Panel
2. Manual Control Louver & Air Outlet
3. Carry Handle
4. Caster
5. Air Filter
6. Continuous Drain Port
7. Hot Air Discharge Opening
8. Air Intake Grille
9. Condensation Drain Hole
10. Exhaust Hose
11. Exhaust Hose Connector
12. Window Kit Adapter Grille
13. Window Kit Adapter
14. Optional Window Kit Adapter Extension
15. Window Kit Panel
16. Wing Nuts
17. Optional Drain Tube
18. Drain Tube Stopper
19. Remote Control
20. Battery
21. Optional Window Security Pack
PRODUCT DIAGRAM MODEL# PMC-12HP-201/PMC-14HP-201

WINDOW VENTING KIT
OPTIONAL WINDOW SECURITY BRACKET
ASSEMBLY & INSTALLATION
When the unit is operating in air conditioning mode, the unit draws in indoor air and exhausts hot air out of the room
to complete the air exchange. The Window Kit must be installed when operating the unit in air conditioning, dehu-
midification and heating modes. When the unit is operating in Fan Mode, no outdoor air exchange takes place. The
window kit and exhaust hose do not need to be installed when the unit is used as a fan.
The supplied window kit can be installed in sliding windows and sliding glass doors up to 7 ft. long
(approximate length). When installed, be sure to keep the exhaust hose and short and straight as possible for
maximum efficiency.
PARTS & ASSEMBLY

.
WINDOW KIT ASSEMBLY

.
PORTABLE AIR CONDITIONER
The window venting kit must be installed in order for the unit to work correctly. The window venting kit has been de-
signed to fit into most vertical and horizontal window openings and sliding glass doors up to 7 feet..
2. Twist the Exhaust Hose Connector
onto Exhaust Hose.
1. Open the window or door to adjust the length of the Window
Kit Panels to fit the opening. If necessary, mark the kit and cut
one end down to properly fit the opening.
3. Twist the Exhaust Hose Connector over the discharge opening
on the back of the unit and extend the Exhaust Hose. (Keep the
exhaust hose as short and straight as possible)
4. Attach the Exhaust Hose to the Window Kit Adapter. Now connect
the Optional Window Kit Adapter Extension
to the Window Kit Adapter. Then attach the
Optional Window Kit Adapter Extension to
WINDOW KIT INSTALLATION
Keep the exhaust hose
as short and straight as
possible for maximum
efficiency.

Optional Security Bracket Installation
Your Window Kit also includes an optional security bracket that can be installed to prevent the window from being
opened from the outside while a Window Kit is installed.
SECURITY BRACKET
Single and Double Hung Windows
Sliding Windows

OPERATING INSTRUCTIONS FOR CONTROL PANEL BUTTONS
1) Power On and Off - Press the POWER button once to manually turn the unit on. Press the POWER
button once more to turn the unit off.
2) Mode Selection - Press the MODE Button repeatedly to cycle between the different modes: Air Con-
ditioner (Cool) mode, Fan-only mode, Dehumidifier (Dry) mode, Heat mode, Sleep mode, and Auto
mode. Each press of the MODE button will light up a different indicator on the control panel. The ex-
haust hose and window kit must be installed when the unit is in Air Conditioner, Heater, Dehumidifier
mode, Auto mode, and Sleep mode. When using the unit as a fan, the window kit is not required.
3) Temperature - Select the desired temperature by pressing either the + or - button when using the unit
in Air Conditioner or Heat mode. The temperature indicator flashes to display the desired temperature
setting. After the temperature is set, the unit will display this temperature setting until it is changed by
the user. The temperature indicator display shows temperature in Fahrenheit. While the unit is plugged
in, but not powered on, press and hold the + and - buttons for 3 seconds to switch between Celsius and
Fahrenheit.
4) Fan Speed - Press FAN SPEED button to choose fan speed in High, Medium or low.
5) Timer - Press TIMER button to set the unit automatically turn ON or OFF. Use the + and - buttons to
program the hour increment.
6) Turbo Cool - When Turbo Cool is activated, the unit will cool at 61°F on fan high for 10 minutes and
then return to the original settings.
7) Bucket Full - When the unit cannot evaporate the collected moisture fast enough, the excess water
will collect in a backup water tank located inside the unit. The BUCKET FULL indicator will light up.
8) Louver Direction - This unit has 2-way directional louvers. Use the louver guides manually to direct
air up and down.
Sleep Mode
Indicator
Fan Speed
Indicators
Auto Mode
Indicator
Air Conditioner
Mode Indicator
Fan Mode
Indicator
Power
Indicator
Bucket Full
Indicator
Turbo Cool
Indicator
Timer
Indicator
Dehumidifier Mode
Indicator
Heat Mode
Indicator
CONTROL PANEL

LCD DISPLAY
POWER BUTTON
TIMER/TEMP DECREASE
TIMER/TEMP INCREASE
REMOTE LOCK BUTTON
SLEEP BUTTON
TIMER BUTTON
TURBO COOL
BUTTON
°C/°F SWITCH BUTTON
MODE BUTTON
FAN SPEED
MY TEMP BUTTON
REMOTE CONTROL

1) Power On and Off - When the unit is plugged in, press the POWER button to turn on the unit.
Press the POWER button once more to turn the unit off. When in Air Conditioner mode, Heat mode,
Auto mode, and Sleep mode, the selected temperature will appear on the remote control LCD display.
When the unit is in Fan mode or Dehumidifier mode, no temperature will be displayed. This shows that
temperature selection is not available when the unit is in Fan mode and Dehumidifier mode.
2) Mode Selection - Press the MODE Button repeatedly to cycle between the different modes: Auto,
Sleep, Air Conditioner, Dehumidifier, Heat, and Fan-Only mode. The mode icon on LCD display will
light up showing which mode is selected.
3) Fan Speed - Press the FAN HIGH, FAN MED, or FAN LOW button to choose desired fan speed.
When the unit is in Dehumidifier mode, the fan speed cannot be changed. When Turbo Cool is activat-
ed, fan speed is automatically set on high and is not adjustable in this mode.
4) Temperature Setting - When the unit is in Air Conditioner mode or Heat mode, you can select your
desired temperature. Press the ▲ or ▼ to select your desired temperature setting. The temperature
on the LCD display on the remote control will increase or decrease accordingly. Pressing the °C /°F
button will switch the temperature select between °C and °F.
5) SLEEP MODE - When in air conditioning mode, press the SLEEP Button on the remote control, Sleep
mode icon will show on the remote control LCD display. When in SLEEP mode, the fan will run on low
to keep fan noise at a minimum. The temperature setting will gradually increase to 2°F above the origi-
nal set temperature each of first 2 hours. The unit will keep operating the same temperature until the
sleep mode is turned off.
6) TIMER -
Auto-On: Press the TIMER button when the unit is off to set up the Auto-on timer. The hour indi-
cator on the LCD display will turn on. Press the TIMER button repeatedly to set timer within 1-24
hours.
Auto-Off: Press the TIMER button when the unit is On to set up the Auto-off timer. The hour indi-
cator on the LCD display will turn on, Press the ▲ or ▼ buttons to set timer within 1-24 hours. To can-
cel the timer, press the TIMER button until the timer mode is turned off.
7) TURBO COOL - Press the Turbo Cool button to activate Turbo Cool mode. The unit will cool at 61° F
on fan high for 10 minutes and then return to the original settings. Fan speed is not adjustable in this
mode.
NOTE: If Fan mode activates less than 3 minutes and switches to Turbo Cool, it will be a compres-
sor protection shut down, compressor will turn on again until the 3 minutes is topped off. Switching from
Heat or Auto mode to turbo cool is not allowed due to the protection of compressor.
8) MY TEMP MODE - Press this button to change the thermostat sensor from the air conditioner to the
remote control location. The air conditioner will cool the area at the location and set temperature of the
remote control.
9) CHILD LOCK– Press this button to lock/unlock the remote control buttons.
REMOTE CONTROL

Air Conditioner Mode
1) Install the exhaust hose and window kit properly (see pages 8&9).
2) Plug the Power Cord into an electrical outlet.
3) Turn on the unit by pressing the POWER button.
4) Press the Mode button until the air conditioner mode indicator lights up on the control panel display.
5) Press the + or - until the desired room temperature appears on the control panel display. The tempera-
ture ranges from 61˚F - 88˚F.
6) Select the desired fan speed by pressing the FAN SPEED button.
NOTE: Dur ing hot days, the unit will cool the r oom most efficiently by setting the temper atur e at the
lowest setting and the fan speed on high. Reducing the length of the exhaust duct, insulating the
exhaust hose and window kit, and keeping direct sunlight to a minimum will also improve the
cooling efficiency.
NOTE: When the unit is running on air conditioning mode, the exhaust hose is required and must be
vented outside using the supplied window kit.
Dehumidifier Mode
1) Install the exhaust hose and window kit properly (see pages 8&9).
2) Plug the Power Cord into an electrical outlet.
3) Turn on the unit by pressing the POWER Button.
4) Press the MODE button until the dehumidifier mode indicator lights up on the control panel display.
5) Temperature indicator displays room temperature
NOTE: The unit operates at low fan speed dur ing dehumidifier mode. The unit cools r oom slightly
dur- ing the dehumidification process. Keep the windows and doors closed to aid the effective-
ness of the unit in removing the moisture from the room.
NOTE: When the unit is running on dehumidifier mode, the exhaust hose is required and must be
vented outside using the supplied window kit.
NOTE: The unit will not perfor m in
dehumidifier mode when the room tem-
perature is lower than 50˚F .
Heat Mode
1) Install the exhaust hose and window kit properly (see pages 8&9).
2) Plug the Power Cord into an electrical outlet.
3) Turn on the unit by pressing the POWER button.
4) Press the Mode button until the heat mode indicator lights up on the control panel display.
5) Press the + or - until the desired room temperature appears on the control panel display. The tempera-
ture ranges from 61˚F - 88˚F.
6) Select the desired fan speed by pressing the FAN SPEED button.
NOTE: When the unit is running on Heat mode, the exhaust hose is required and must be vented
outside using the supplied window kit.
UNIT OPERATION
NOTE: Switching from Heat mode to Turbo cool is not allowed due to the protection of compressor.

Auto Mode
1) Install the exhaust hose and window kit properly (see pages 8&9).
2) Plug the Power Cord into an electrical outlet.
3) Turn on the unit by pressing the POWER button.
4) Press the MODE button until the Auto mode indicator lights up on the control panel display.
Auto Mode will operate the unit in air conditioning mode when the temperature is above 72 degrees, Fan
mode when the temperature is below 72 degrees, and heating mode when the temperature is below 68 de-
grees.
Fan Mode
1) Plug the Power Cord into an electrical outlet.
2) Turn on the unit by pressing the POWER button on the control panel.
3) Press the MODE button until the fan mode indicator lights up on the control panel display.
4) Select the fan speed by pressing the FAN SPEED button.
NOTE: It is not necessary for the exhaust hose and window kit to be installed to operate the unit in
fan mode.
Sleep Mode
1) Install the exhaust hose and window kit properly (see pages 8&9).
2) Plug the Power Cord into an electrical outlet.
3) Turn on the unit by pressing the POWER button on the control panel.
4) Press the MODE button until the sleep mode indicator lights up on the control panel display.
NOTE: When in SLEEP mode, the fan will run on low to keep fan noise at a minimum. The temper -
ature setting will gradually increase to 2°F above the original set temperature each of first 2 hours. The unit
will keep operating the same temperature until the sleep mode is turned off.
UNIT OPERATION
NOTE: Switching from Auto mode to Turbo cool is not allowed due to the protection of compressor.

BUCKET FULL INDICATOR
When the Internal Water Tank is full, the Bucket Full light will illuminate and the unit will automatically
shut down. The air conditioner will resume normal operation once Internal Water Tank is emptied.
INTERNAL WATER TANK
When the room temperature is low and the indoor humidity is high, the air conditioner may not be able to
evaporate some of the moisture fast enough. When this happens, the water will accumulate in an internal
water tank inside the unit. The internal water tank holds approximately 1.5 liters of water. When this tanks
becomes full, the unit will automatically shutdown and illuminate the Bucket Full indicator.
HOW TO INSTALL CONTINUOUS DRAIN OPTION:
1. Place the Portable AC on a level surface.
2. Remove the cap on continuous drain port on the back of the unit to access the Continuous Drain Port.
3. Thread a garden hose(not supplied) onto the accessible Continuous Drain Port.
4. Lead Garden Hose to a floor drain and cut to length.
5. Make sure that there are no kinks or knots in the garden hose (Fig 15.1).
6. Turn on the unit and gravity draining will begin automatically.
Fig 15.1
MAINTENANCE

HOW TO DRAIN THE INTERNAL WATER TANK
*You will need a small pan, approximately 1” high to catch the water coming out of the water tank. Once
the water tank is empty, the unit will resume operation within a few minutes.
1. Do not move the unit when the water container is full. (Water will spill out)
2. Place a small pan under the condensation drain hole on the bottom side of the unit.
3. Remove the drain plug from the condensation drain hole. The condensate water will drain out automati-
cally.
4. When the drain pan is full, install the drain plug back onto the condensation drain hole to stop the water
flow.
5. Empty the drain pan.
6. Repeat steps 2-5 until all the water is emptied.
NOTE: Once the condensate tank has been emptied, fir mly press the dr ain plug back onto the con-
densation drain hole (Fig 16.1). It is not advised to use continuous drainage when the room temperature is
higher than 90˚F.
NOTE: You may also use enclosed Optional Dr ain Tube to facilitate the dr aining process, make sur e
to re-plug the Drain Stopper once the condensation tank has been emptied (Fig 16.2).
Fig 16.1
Fig 16.2
MAINTENANCE

Clean or replace filter - If the air filter is blocked with a dust, the airflow volume may reduce. It is
recommended to clean the filter once every two weeks or as needed.
1) Remove the filter from the filter compartment on the back of the unit.
2) Wash the air filter by immersing it gently into warm water with a neutral detergent. Rinse the
filter and dry it thoroughly out of sunlight.
3) Slide the filter back into the filter compartment after it is thoroughly dried.
4) If the filter is torn or unusable, order a new filter by calling the customer service number on the
warranty page of this manual.
Clean the unit Housing
1) Keep the unit from being exposed directly to the sun to prevent color fading.
2) Clean the surface with a damp cloth and dry it with a soft towel.
Storing the Unit for an Extended Period of Time or Transporting the unit
1) Empty any excess water by unplugging the drain plug in the back of the unit (located at the bot-
tom).
2) Unplug the unit.
3) The unit should be stored in a cool dry place.
DISCLAIMER
ALL INFORMATION AND THE TECHNICAL SPECIFICATIONS PRESENTED IN THIS USER’S MANUAL ARE
THE PRESENTATION OF THE MANUFACTURER. SOLEUS N.A HAS NOT CONDUCTED INDEPENDENT TEST
TO THE INFORMATION AND THE SPECIFICATIONS PRESENTED HEREWITHIN.
NOTE: Make sur e power is off and the power cord is not plugged into an electrical outlet pr ior to
performing any maintenance on the unit
MAINTENANCE

PROBLEM CAUSE SOLUTION
Air conditioner does not
power on
• Unit is not plugged in
• No electric current to outlet
• Internal safety device has tripped
• Plug unit in.
• Check electric breaker box for a
trip
• Wait 30 minutes for safety de-
vice to reset
Air conditioner works for a
limited amount of time
• There are bends in the exhaust
hose
• Something is blocking the air
from being discharged
• Position the air exhaust hose
correctly, keeping it as short and
free of curves as possible
• Check and remove anything
obstructing air discharge
During operation, there is an
unpleasant smell in the room • Air filter is dirty • Remove air filters, clean and
re-install
Air conditioner does not oper-
ate after restarting the unit
• The internal compressor safety de-
vice prevents the unit from being
restarted until three minutes have
elapsed since it was last turned off
• Wait for compressor to turn on
The control panel display
shows Error codes
• The unit has a self diagnosis
system to identify a number of
malfunctions
• See page 18 Self-Diagnosis
TROUBLESHOOTING

SELF-DIAGNOSIS
The unit has a self diagnosis system to identify a number of malfunctions.
Error codes are displayed on the appliance display.
SELF-DIAGNOSIS CODES

One Year Components Limited Warranty
Five Year Compressor Limited Warranty
Soleus N.A. warrants the accompanying Soleus Air Portable Air Conditioner to be free of defects in material and
workmanship for the applications specified in its operation instruction for a period of ONE (1) year for components
and FIVE (5) years for the compressor from the date of original retail purchase in the United States.
If the unit exhibits a defect in normal use, Soleus N.A. will, at its option, either repair or replace it, free of charge
within a reasonable time after the unit is returned during the warranty period.
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a
copy of the original purchase invoice.
THIS WARRANTY DOES NOT COVER:
 Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a de-
fect in material or workmanship.
 Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provi-
sions in the instructions.
 Damage to the finish of the case, or other appearance parts caused by wear.
 Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus
N.A.
 Freight and Insurance cost for the warranty service.
 Filter and Accessories.
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED
TO ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS N.A. DISCLAIMS ANY
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS
N.A’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR BREACH OF ANY WRITTEN OR
IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used,
salvaged, or refurbished products.
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow
limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights that vary from state to state.
For Technical Support and Warranty Service
Please Call [phone]
www.soleusna.com
LIMITED WARRANTY