Soleus Air SG-PAC-12E1 User manual

12,000 BTU Portable Air Conditioner
Operating Instructions
Model No. Reference No.
SG-PAC-12E1 (KY-120E1)
SG-PAC-12E1HP (KY-120E1HP)

Thank you for choosing a Soleus Air Powered by Gree Portable Air Conditioner. This owner’s man-
ual will provide you with valuable information necessary for the proper care and maintenance of your
new product. Please take a few moments to thoroughly read the instructions and familiarize yourself
with all the operational aspects of your new Portable Air Conditioner.
For your own records, please attach a copy of your sales receipt to this manual. Also, write the store
name/location, date purchased, and serial number below:
Store Name: ____________________________________________________
Location: ______________________________________________________
Date Purchased: _________________________________________________
Serial Number (located on back of unit): ______________________________
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IMPORTANT INSTRUCTIONS
Before installing and using your portable air conditioner, please read this owner’s manual carefully. Store this
manual in a safe place for future reference.
1) Always place the unit on a level surface.
2) Never use or store gasoline or other flammable vapor or liquid near this unit unless instructed by this manual.
3) Maintain at least 12 inches (50 cm) clearance space around this unit. Do not block or cover air inlet or outlet grilles.
4) The unit must be connected to a correctly grounded power supply.
5) Do not start or stop the unit by inserting or pulling out the power plug.
6) Do not use an adapter plug or extension cord.
7) Do not use the unit in the immediate surroundings of a bath, a shower or a swimming pool.
8) Do not insert anything into the air outlet. Do not obstruct air inlet or outlet grills unless instructed by this manual.
9) Do not let children play near this unit.
10) Always inspect the cord for signs of damage before use. If the power cord is damaged, it must be replaced by the
manufacturer or a qualified service technician.
11) When cleaning the unit, always turn the unit off and unplug the power cord.

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SPECIFICATIONS
• The cooling capacity is measured at an ambient temperature of DB 86 °F, WB 78 °F.
• Noise level is measured at a distance of 3.28 ft away from the front of the unit, when the unit is in cooling mode.
• Power consumption is measured when the fan runs at the highest speed setting.
• These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit.
• If the environment temperature is higher than the max operating temperature or lower than the minimum operating
temperature, the air conditioner may not work properly.
• Dehumidifier mode works when ambient temperatures are between 61°F - 86°F
• Air Conditioner mode operates up to an ambient temperature of 95°F.
PACKAGE CONTENTS
Portable Air Conditioner
Exhaust Hose (1)
Front Exhaust Hose Adapter (1)
Window Kit Adapter (1)
Rear Exhaust Hose Adapter (1)
Remote Control & AAA Batteries (2 batteries)
Window Kit - 3 Sliding Panels (1 single hose panel, 2 extension panels)
Owner’s Manual
Model Number SG-PAC-12E1 SG-PAC-12E1HP (with Heat)
Power Supply (Ph/V/Hz) 1/115/60Hz 1/115/60Hz
Dehumidifying Capacity (Pints/Day) 81.6 81.6
Rated Cooling Capacity (BTU/h) 12,000 12,000
Rated Heating Capacity (BTU/h) - 10,500
Cooling Power Input (Watts) 1465 1465
Heating Power Input (Watts) - 1200
Rated Current Cooling (Amperage) 13 13
Rated Current Heating (Amperage) - 10.6
Noise Level (dBA) - H/M/L 55/53/51 55/53/51
Air Flow - H/M/L (CFM) 235/205/175 235/205/175
Product Dimensions (W” x H” x D”) 17.75 x 33.125 x 17.125 17.75 x 33.125 x 17.125
Product Weight (Lbs) 80 80
Refrigerant Type R-410A R-410A
Reference Number KY-100E1 KY-100E1HP

LCDI POWER CORD AND PLUG
This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord and
plug as required by US National Electric Code 440.65. This cord consists of a length of shielded flexible cord
with no termination on the load side and a LCDI attachment plug on the line side.
The LCDI power cord and plug will remove the supply source via electrical disconnect (circuit trip) if the
nominal current leakage between the cord shield and either load conductor exceeds a predetermined value.
The cord will remain de-energized until the devise has been manually reset. This is intended to reduce the risk
of a fire in the power cord or combustible materials nearby. The cord shields are not grounded and they must
be considered a shock hazards if exposed. The cord shield must not be connected to ground or to any exposed
metal.
The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test:
1. Plug power cord into wall outlet
2. Press TEST Button, circuit should trip, cutting power to the air conditioner
3. Press RESET button for use
If a test is performed and the indicator light remains ON, current leakage has been detected. Do not use the air
conditioner or attempt to reset the LCDI Plug. Contact Soleus Air Powered by Gree Customer Service for trou-
bleshooting recommendations.
WARNING:
1. DO NOT press the TEST button while the air conditioner is operating.
2. The TEST and RESET buttons should not be used as “ON” and “OFF” switches.
3. The cord and plug are not intended to offer protection to externally connected loads or supply circuits.
4. The cord and plug are intended for indoor use only.
RESET
TEST
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PRODUCT DIAGRAM
Control Panel
5
Carry Handle
Air Outlet &
Louvers
Power Cord
Upper Air Intake
Lower Air Intake
Air Exhaust Vent
Filter
Location

PARTS & WINDOW KIT ASSEMBLY
PARTS
EXHAUST HOSE & ADAPTERS
ASSEMBLY & INSTALLATION
INSTALLATION
When the unit is operating as an air conditioner or dehumidifier, the window kit and exhaust hose must be installed.
When the unit is operating in fan mode, the window kit and exhaust hose do not need to be installed .
MOUNTING THE EXHAUST HOSE
• Choose a suitable location, near a grounded electrical outlet and suitable window or door. Remove
packaging and locate components.
• Extend both ends of the exhaust hose approximately 6 inches.
• Screw the REAR and FRONT Exhaust Hose Adapters onto each end of the exhaust hose. Once both
adapters are attached, attach the Window Kit Adapter to the REAR Exhaust Hose Adapter.
• Connect the FRONT Exhaust Hose Adapter to the back of your portable air conditioner.
• Attach the Window Kit Adapter to the window kit.
• For maximum efficiency bend the exhaust hose as little as possible once installation is complete.
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Window Kit Adapter
Exhaust HoseRear Exhaust Hose
Adapter
Front Exhaust Hose
Adapter
Sliding Panels (3)

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SINGLE HOSE WINDOW KIT INSTALLATION
When installing the exhaust hose, try and keep it as flat as possible. The less angles and bends
in the hose, the better the unit will perform. If bending or an angle is necessary, use single 90°
angles like the pictures above. Multiple bends will decrease performance and efficiency
This installation is OK The is a poor installation
22”
26”

CONTROL PANEL
SG-PAC-12E1
SG-PAC-12E1HP
MODE BUTTON
TEMP SELECT BUTTONS
POWER BUTTON
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BUCKET FULL LIGHT
COOL MODE LIGHT DRY MODE LIGHT
FAN MODE LIGHT
LED DISPLAY
MODE BUTTON
TEMP SELECT BUTTONS
POWER BUTTON
COOL MODE LIGHT
HEAT MODE LIGHT FAN MODE LIGHT
LED DISPLAY
DRY MODE LIGHT

CONTROL PANEL FUNCTIONS
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CONTROL PANEL OPERATING INSTRUCTIONS
1) Power On and Off - Press the POWER button once to manually turn the unit on. Press the POWER
button once more to turn the unit off.
2) Mode Selection - Press the MODE Button repeatedly to cycle between the different modes:
Air Conditioner, Dehumidifier (DRY), Fan only, and Heater mode (NOTE: Heater mode is only available
on the SG-PAC-12E1HP). Each press of the MODE button will light up a different mode icon on the con-
trol panel. The exhaust hose and window kit must be installed when the unit is in Air Conditioner,
Dehumidifier (DRY), or Heater (SG-PAC-12E1HP only) mode. When using the unit as a fan, it is not
necessary to keep the exhaust hose and window kit connected to the unit.
3) Temperature - Select the desired temperature by pressing either ▼or ▲ key when using the unit in
Cooling or Heating (SG-PAC-12E1HP only) mode. The digital thermostat will display the set temperature.
4) Bucket Full - When the unit cannot evaporate the collected moisture fast enough, the excess water will
collect in a backup water tank located inside the unit. The Bucket Full icon (SG-PAC-12E1) or Heat Mode
icon (SG-PAC-12E1HP) will light up if this occurs. The unit will then beep 8 times and the LED display
will show “H8”. The compressor will now shut off. You should now drain the excess water from the unit.
To do this, get a small pan and place it under the drain plug on the bottom of the back of the unit. Remove
the plug and slightly tilt the unit backwards to drain the water into the pan.

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REMOTE CONTROL OPERATING INSTRUCTIONS
Press the ON/OFF (POWER) button once to manually
turn the unit on. Press the Power button once more to
turn the unit off.
NOTE: Heat Mode is only
available on SG-PAC-12E1HP
Press the MODE Button repeatedly to cycle between the
different modes.
When the unit is in Air Conditioner or Heater (SG-PAC-
12E1HP) mode you can select your desired temperature.
Press the TEMP SELECT buttons (+or -) to select
your desired temperature setting. The temperature on the
LCD display on the remote control will increase or de-
crease accordingly. Hold the +/- buttons for two seconds
to rapidly increase or decrease the temperature. Temp.
range is 61°F—86°F.
Press the Fan Speed button to change fan speeds.
Fan Speeds:
NOTE: When the unit is in Dehumidifier (DRY) mode,
the fan speed is not adjustable.
Press the Up and Down Swing Button to turn on and off
the vertical swing mode. In vertical swing mode, the lou-
vers will rotate up and down to circulate more air.
When the unit is off, press the Up and Down Swing But-
ton and “+” at the same time to enable stationary swing
mode. Stationary Swing mode allows for more control
over the way the louvers swing up and down. The Swing
icon on the Remote LCD will blink twice when this is
Blinks for 2 Seconds
In Stationary Swing mode, press the Up and Down
Swing Button to change the swing pattern per below:
Disable Stationary Swing Mode by pressing the Up and
Down Swing Button and “+” button at the same time.
The Swing Icon on the Remote LCD will blink twice
when this is disabled.
REMOTE CONTROL
MODE MODE BUTTON
ON/OFF ON/OFF BUTTON
FAN FAN BUTTON
- / + - / + BUTTONS
Vertical Swing BUTTON
AUTO
COOL
DRY
FAN
HEAT
Low Speed Medium Speed
High Speed
SIGNAL TRANSMITTER

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REMOTE CONTROL OPERATING INSTRUCTIONS
The Health Function is not available on this unit.
Press the TEMP button to display the current set tem-
perature or the actual room temperature. With each
press of the TEMP button the display will cycle back
and forth.
Auto-on Timer: When the air conditioner is off, it can
be set to automatically turn on in 30 minutes to 24 hours
at the previous set mode and fan setting. To set the Auto-
on Timer, press the TIMER button on the unit or remote
control. Each touch of the +/- buttons on the remote will
change the timer setting in 30 minute increments (.5
hours). HOUR ON/OFF icon will blink when the Auto-
on Timer is being set. Once the timer is set, press the
TIMER button once more to save the setting.
Auto-off Timer: When the air conditioner is on, it can
be set to automatically turn off in 30 minutes to 24 hours.
To set the Auto-off Timer, press the TIMER button on
the remote control. Each touch of the +/- buttons on the
remote will change the timer setting in 30 minute (.5
hour) intervals. HOUR ON/OFF icon will blink when the
Auto-off Timer is being set. To cancel the timer, press
the ON/OFF button. Once the timer is set, press the
TIMER button once more to save the setting. Press the
ON/OFF button to clear a time setting.
Press the Save button to automatically rotate through
the different speeds. To disable Save mode and pick
your own fan speed, press the Save button again.
Press the Horizontal Swing Button to turn on and off the
Horizontal swing mode. In horizontal swing mode, the
louvers will rotate left and right to circulate more air.
(This function is not available on this unit)
Press the Left and Right Swing Button to turn on and off
the Horizontal swing mode. In horizontal swing mode,
the louvers will rotate left and right to circulate more air.
(This function is not available on this unit)
TURBO TURBO BUTTON
HORIZONTAL SWING BUTTON
HEALTH|SAVE HEALTH|SAVE BUTTON
TIMER TIMER BUTTON
REMOTE CONTROL
TEMP TEMP BUTTON

LIGHT
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REMOTE CONTROL OPERATING INSTRUCTIONS
In Cooling or Dehumidifier (DRY) modes: When sleep
mode is selected the set temperature will automatically
increase 2°F after 1 hour. After 2 hours, the set tempera-
ture will increase another 2°F for a total increase of 4°F.
Press the LIGHT button to turn the on the display Light.
A small Light bulb icon will light up on the remote con-
trol display.
Press the SLEEP mode button to engage SLEEP
mode.. This feature limits compressor usage and
enhances energy savings by adjusting the set
temperature while you are sleeping. Press the SLEEP
button once more to disable Sleep Mode. Sleep Mode
is not available in Auto or Fan Modes.
Press the X-FAN button to enable the X-Fan function.
When enable, X-Fan will force the fan to remain on once
the unit is powered down. The fan stays on to dry out any
remaining moisture in the unit to help minimize mold or
bacteria growth. X-Fan cannot be set under Auto, Fan, or
Heat (SG-PAC-12E1HP only) modes.
In Heating mode (SG-PAC-12E1HP only): When sleep
mode is selected the set temperature will automatically
decrease 2°F after 1 hour. After 2 hours, the set tem-
perature will decrease another 2°F for a total increase of
4°F.
REMOTE CONTROL
SLEEP SLEEP BUTTON
LIGHT BUTTON
X-FAN X-FAN BUTTON
LOCK LOCK FUNCTION
• Press “+” and “-” buttons together at the same time to
lock the remote keyboard. Do this again to unlock.
AUTO AUTO MODE
• Press the MODE button to select Auto Mode. Once
Auto Mode is selected the unit will automatically
choose the operating mode based on the current room
temperature. The temperature will not be displayed on
the LED in this mode.
TEMP
MEASURE CHANGE BETWEEN F° and C°
• When the unit is off, press the MODE and “-” button
to change between F° and C°.

MAINTENANCE
Note: Make sure power is off and the power cord is not plugged into an electrical outlet prior to
performing any maintenance on the unit.
Clean or replace filter - If the air filter is blocked with a dust, the airflow volume may decrease. It is
recommended to clean the filter once every two weeks, or as needed.
1) Remove the filter from the filter compartment on the back of the unit.
2) Wash the air filter by immersing it gently into warm water with a neutral detergent. Rinse the filter
and dry it thoroughly out of sunlight.
3) Slide the filter back into the filter compartment after it is thoroughly dried.
4) If the filter is torn or unusable, order a new filter by calling the customer service number on the
warranty page of this manual.
Clean the unit Housing
1) Keep the unit from being exposed directly to the sun to prevent color fading.
2) Clean the surface with a damp cloth and dry it with a soft towel.
Storing the Unit for an Extended Period of Time or Transporting the unit
1) Empty any excess water by unplugging the water drainage stop in the back of the unit (located at
the bottom).
2) Unplug the unit.
3) The unit should be stored in a cool dry place.
DISCLAIMER
ALL INFORMATION AND THE TECHNICAL SPECIFICATIONS PRESENTED IN THIS USER’S MANUAL ARE THE
PRESENTATION OF THE MANUFACTURER. SOLEUS INTERNATIONAL HAS NOT CONDUCTED INDEPENDENT
TEST TO THE INFORMATION AND THE SPECIFICATIONS PRESENTED HEREWITHIN.
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PROBLEM
The Air Conditioner will not start
POSSIBLE CAUSES
The air conditioner is unplugged or not
connected well.
The fuse is blown/circuit breaker is
tripped.
Power Failure
The current interrupter device is
tripped.
SOLUTIONS
• Make sure the air conditioner plug
is pushed completely into the out-
let
• Check the house fuse/circuit
breaker box and replace the fuse
or reset the breaker.
• The unit will automatically re-start
when power is restored.
• There is a protective time delay
(approx. 3 minutes) to prevent
tripping of the compressor
overload. For this reason, the unit
may not start normal cooling for 3
minutes after it is turned back on.
• Press the RESET button located
on the power cord plug.
• If the RESET button will not stay
engaged, discontinue use of the
air conditioner and contact a
qualified service technician.
TROUBLESHOOTING
The Air Conditioner does not cool
as it should
The Dehumidifier function is not
providing cool air as it should
Airflow is restricted
The temperature control may not be
set correctly.
The air filter is dirty
The room may be too warm
Cold air is escaping
The Evaporator is frozen
• Make sure there are no curtains,
blinds, or furniture blocking the
front of the air conditioner
• Lower the set thermostat tempera-
ture
• Clean the filter. See the Cleaning
and Care Section of the manual.
• Please allow time for the room to
cool down after turning on the air
conditioner.
• Check for open furnace registers
and cold air returns
• The unit is defrosting and will re-
sume operation when done.
The Air Conditioner displays the
Timer hours but does not work Is the TIMER ON enabled? • Cancel the TIMER or wait until the
unit turns on.
The Remote Control is not working
The batteries are inserted incorrectly
The batteries may be dead
• Check the position of the batteries.
• Replace the batteries
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PROBLEM
The LCD Display is showing “E5”
POSSIBLE CAUSES
Low Voltage Protection
SOLUTIONS
• Unplug for 10 minutes and then
turn on the unit. If “E5” is still dis-
played, contact customer service.
TROUBLESHOOTING (CONT.)
The LCD Display is showing “H8”
The backup water tank is full
• Drain the water tank
• If the “H8” I still displayed after the
water tank has been emptied, con-
tact customer service.
The LCD Display is showing “F1”,
“F2”, or “F4”
Internal malfunction
• Contact Customer Service
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WARRANTY
One Year Limited Warranty
Soleus International Inc. warrants the accompanying Soleus Air Powered by Gree Portable Air Conditioner to be free of
defects in material and workmanship for the applications specified in its operation instruction for a period of ONE (1)
year from the date of original retail purchase in the United States.
If the unit exhibits a defect in normal use, Soleus International Inc. will, at its option, either repair or replace it, free of
charge within a reasonable time after the unit is returned during the warranty period.
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a
copy of the original purchase invoice.
THIS WARRANTY DOES NOT COVER:
• Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in
material or workmanship.
• Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions
in the instructions.
• Damage to the finish of the case, or other appearance parts caused by wear.
• Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna-
tional Inc.
• Freight and Insurance cost for the warranty service.
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO
ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS INTERNATIONAL INC.
DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT
SHALL SOLEUS INTERNATIONAL INC’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR
BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used, sal-
vaged, or refurbished products.
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow
limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state.
For Technical Support & Warranty Service
Please Call [phone]
Or Write To:
Soleus International Inc.
20035 E. Walnut Dr. North
City of Industry, CA 91789 U.S.A.
www.soleusair.com
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