Soleus Air SG-TTW-10ESE User manual

Electronic Through the Wall Air Conditioner
Operating Instructions
Model Number:
SG-TTW-10ESE
SG-TTW-12ESEZ
SG-TTW-12ESE
SG-TTW-14

Thank you for choosing a Soleus Air powered by Gree Air Conditioner. This owner’s manual will
provide you with valuable information necessary for the proper care and maintenance of your new
product. Please take a few moments to thoroughly read the instructions and familiarize yourself with
all the operational aspects of your new air conditioner.
For your own records, please attach a copy of your sales receipt to this manual. Also, write the store
name/location, date purchased, and serial number below:
Store Name: ____________________________________________________
Location: ______________________________________________________
Date Purchased: _________________________________________________
Serial Number (located on back of unit): ______________________________
IMPORTANT SAFETY INSTRUCTIONS
Before installing and using your air conditioner, please read this owner’s manual carefully. Store this
manual in a safe place for future reference. Your safety and the safety of others is very important to
us. Please pay attention to all safety messages outlined in this owner’s manual.
WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow
the following basic precautions:
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This is a safety alert symbol.
This symbol alerts you to potential hazards that can harm you or others or even cause
death.
All safety messages will directly follow the safety alert symbol and/or the words
“DANGER” or “WARNING”.
Failure to immediately follow these
instructions may cause serious injury
or even death.
All Safety messages alert you of potential hazards, how to reduce the chance of injury,
and what can happen if instructions are not followed correctly.
• Plug into a grounded 3 prong outlet.
• Do not remove the ground prong.
• Do not use a plug adapter.
• Do not use an extension cord.
• Unplug the air conditioner before servicing
• Use two or more people to move and install the air
conditioner

IMPORTANT SAFETY INSTRUCTIONS
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Read all instructions before using this air conditioner
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Read
product labels for flammability and other warnings.
ACCIDENT PREVENTION
To reduce the risk of fire, electrical shock, or injury to persons when using your air conditioner, follow basic precautions,
including the following:
• Be sure the electrical service is adequate for the model you have chosen. This information can be found on the
rating label located on the side of the cabinet or behind the grille.
• If the air conditioner is to be installed in a window, you will probably want to clean both sides of the glass prior to
installation. If the windows is a triple-track type with a screen panel included, remove the screen completely before
installation.
• Be sure the air conditioner has been securely and correctly installed according to the installation instructions
provided with this manual. Save this manual and the installation instructions for future use when removing and
reinstalling the unit.
• When handling the air conditioner, be careful to avoid cuts form sharp metal fins on the front and rear coils.
NOTE: The power supply cord on this air conditioner contains a current detec-
tion device designed to reduce the risk of fire. Please refer to the section “Operation of
Current Device” for details. In the event that the power supply cord is damaged, it
cannot be repaired it must be replaced with a cord from Soleus Air Powered by Gree.
ELECTRICAL INFORMATION
The complete electrical rating of your new air conditioner is
stated on the product rating label located on the unit. Refer to the
ratings on the label when checking electrical requirements.
• Be sure the air conditioner is properly grounded. To minimize
shock and fire hazards, proper grounding is important. The
power cord is equipped with a three-prong grounded plug for
protection against shock hazards.
• Your air conditioner must be used in a properly grounded
wall receptacle. If the wall receptacle you intend to use is not
adequately grounded or protected by a time delay fuse or
circuit breaker, a qualified electrician will have to install the
proper receptacle.
• Do not run the air conditioner with a protective cover on the
outside of the unit. This could result in mechanical damage
within the air conditioner.
• Do not use an extension cord or an adapter plug.

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READ THIS SECTION BEFORE ATTEMPTING TO OPERATE YOUR AIR CONDITIONER
The power supply cord contains a current device that senses damage to the power cord. Follow the instructions below to
test your power cord.
1. Plug in your air conditioner
2. The power supply cord will have TWO buttons on the plug. Press the TEST button. You will notice a click as the
RESET button pops out.
3. Press the RESET button. The button will click when the RESET button engages.
4. The power supply cord is now supplying electricity to the unit.
NOTE:
• Do not use this device to turn the unit on or off.
• Always make sure the RESET button is engaged for correction operation
• The power supply cord must be replaced if it fails to reset when either the TEST button is pushed, or it cannot be
reset. A new one can be obtained from Soleus Air Powered by Gree.
• If the power supply cord is damaged, it CANNOT be repaired. It MUST be replaced with one obtained from Soleus
Air Powered by Gree.
OPERATION OF CURRENT DEVICE
DISCLAIMER
ALL INFORMATION AND THE TECHNICAL SPECIFICATIONS PRESENTED IN THIS USER’S MANUAL ARE THE
PRESENTATION OF THE MANUFACTURER. SOLEUS INTERNATIONAL HAS NOT CONDUCTED INDEPENDENT
TEST TO THE INFORMATION AND THE SPECIFICATIONS PRESENTED HEREWITHIN.
IMPORTANT SAFETY INSTRUCTIONS

SPECIFICATIONS
• Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode.
• Power consumption is measured when the fan runs at the highest speed setting.
• These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit.
Model SG-TTW-12ESEZ
Power Supply
(Ph/V/Hz)
1/115/60Hz
Dehumidifying Capacity
(Pints/Day)
81.6
Rated Cooling Capacity
(BTU/h)
12000
Cooling Power Input
(Watts)
1280
Rated Current Cooling
(Amperage)
11.7
EER 9.4
Noise Level dB(A)
(High/Med/Low)
59/57/55
CFM (High/Med/Low) 300/266/225
Dimensions
(W x H x D)
24” x 14.50” x 20.625”
Package Dimensions
(W x H x D)
28.5” x 16.375” x 27.125”
Net/Gross Weight (lbs) 76.2/88.3
Refrigerant R-410A
Power Plug Type NEMA 5-15P
SG-TTW-12ESE
1/230-208/60Hz
81.6
12000/11700
1280/1240
6.0/6.5
9.4
59/57/55
300/266/225
NEMA 6-15P
24” x 14.50” x 20.625”
28.5” x 16.375” x 27.125”
76.2/86
R-410A
SG-TTW-14
1/230-208/60Hz
100.8
14000/13600
1650/1600
7.0/7.5
8.5
59/57/55
320/290/260
NEMA 6-15P
24” x 14.50” x 20.625”
28.5” x 16.375” x 27.125”
78.3/90.4
R-410A
SG-TTW-10ESE
1/115/60Hz
60
10000
1060
9.5
9.4
58/56/54
290/260/230
NEMA 5-15P
24 x 14.50 x 20.625
28.50” x 16.375” x 27.125”
74/86
R-410A
NORMAL OPERATING SOUNDS
5

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Before you start using your air conditioner, please familiarize yourself with the control panel and remote control
functions. This air conditioner can be controlled by the control panel (touch pad) or the included remote control.
OPERATING YOUR AIR CONDITIONER
CONTROL PANEL (TOUCH PAD)
REMOTE CONTROL
Battery Size: AAA
NOTE: Do not mix old and new batteries or different types of AAA batteries.
This is a general use remote control. Some of the features might not available.
NOTE: Heat and Swing Mode
are not available on this unit

Touch or hold either the up (▲) or down (▼) buttons until the desired temperature is shown on the display. The
temperature will be automatically maintained anywhere between 61°F and 86°F for cooling mode.
The fan speed will automatically adjust between HI, MED, and LOW depending on the room temperature. The closer the
room is to the set temperature, the lower the fan speed.
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Using the control panel or remote
OPERATING YOUR AIR CONDITIONER

Use the fan only mode when cooling is not desired and air circulation is needed. Auto fan is not selectable in fan only
mode. The digital display will show the current room temperature in fan only mode.
For the Auto-off Timer the unit must be turned “ON” prior to setting the Auto-off time.
For the Auto-on Timer the unit must be turned “OFF” prior to setting the Auto-on time.
To Adjust the timer setting, touch or hold the UP arrow (▲) or down arrow (▼) to change the time for the unit to
automatically turn off or on. The time will change in .5 hour increments up to 10 hours, then by 1 hour increments up to
24 hours. The digital display will count down the amount of time left in hours until the unit starts or stops (depending on
which timer is being used).
The Auto-on mode automatically selects COOLING MODE with the maximum fan speed when the unit turns on. The
temperature will be the same as it was prior to programming the unit (your previous set temperature). To change the set
temperature, select “COOL” and press the UP arrow (▲) or down arrow (▼) until the desired termperature is shown on
the digital display. After 5 seconds, the digital display will change back to the hours remaning until the unit will start or
stop. Turning the unit “ON” or “OFF” at any time will cancel the Auto-on or Auto-off timer functions. The Auto-on & Auto-
off feature will work until the unit either starts or stops. Once the unit has started (in Auto-on mode) or stops (in Auto-off
mode) the timers must be programmed again.
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OPERATING YOUR AIR CONDITIONER

The Sleep Mode can be selected in Cooling Mode. In this mode, the selected cooling temperature will increase by 2°F,
30 minutes after the mode is selected. The set temperature will then increase by another 2°F after an additional 30
minutes. This new set temperature will for 7 hours before it returns to the original set temperature.
The 4-Way directional louvers allow you to direct the air up or down, left or right. Use the handle in the center of the
louvers to change the air direction.
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4-Way Directional Louvers
OPERATING YOUR AIR CONDITIONER

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OPERATING THE REMOTE CONTROL
•Swing mode is not available on this
model
•Press the ON/OFF button to turn the
A/C on or off. When the unit is turned
off, the Timer and sleep functions will be
cancelled. The set temperature will be
saved.
•Press the MODE button to change the
operating mode. You can choose AUTO,
COOL, SAVE (energy saver), or FAN
only. The temperature will not be
displayed when AUTO mode is selected.
•Press the SLEEP button to turn SLEEP
mode on or off. SLEEP mode is set to
off automatically. When SLEEP mode is
selected the timer can be adjusted.
SLEEP mode is not available in Fan or
Auto mode.
•Press the FAN button to turn change
the FAN options. You can choose be-
tween four speeds and auto mode. The
fourth fan option is only available in
cooling and energy saver modes.
NOTE: Make sure there are no obstructions between the receiver on the A/C and the
remote control. Do not drop or throw the remote control. Do not allow water to get
inside the remote control and do not place the remote control in direct sunlight or a
place where it is very hot.