Soleus Air TTWM1-10-01 User manual

10,000 BTU
Electronic Through the Wall Air Conditioner
Operating Instructions
Model
TTWM1-10-01
Οкпйнкл
3058080

2
Thank you for choosing a Soleus Air Air Conditioner. This owner’s manual will provide you with
valuable information necessary for the proper care and maintenance of your new product. Please take
a few moments to thoroughly read the instructions and familiarize yourself with all the operational as-
pects of your new air conditioner.
For your own records, please attach a copy of your sales receipt to this manual. Also, write the store
name/location, date purchased, and serial number below:
Store Name: ____________________________________________________
Location: ______________________________________________________
Date Purchased: _________________________________________________
Serial Number (located on back of unit): ______________________________
IMPORTANT SAFETY INSTRUCTIONS
Before installing and using your air conditioner, please read this owner’s manual carefully. Store this
manual in a safe place for future reference. Your safety and the safety of others is very important to
us. Please pay attention to all safety messages outlined in this owner’s manual.
WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow
the following basic precautions:
This is a safety alert symbol.
This symbol alerts you to potential hazards that can harm you or others or even cause
death.
All safety messages will directly follow the safety alert symbol and/or the words
“DANGER” or “WARNING”.
Failure to immediately follow these
instructions may cause serious injury
or even death.
All Safety messages alert you of potential hazards, how to reduce the chance of injury,
and what can happen if instructions are not followed correctly.
x Plug into a grounded 3 prong outlet.
x Do not remove the ground prong.
x Do not use a plug adapter.
x Do not use an extension cord.
x Unplug the air conditioner before servicing
x Use two or more people to move and install the air
conditioner

3
IMPORTANT SAFETY INSTRUCTIONS
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Read
product labels for flammability and other warnings.
ACCIDENT PREVENTION
To reduce the risk of fire, electrical shock, or injury to persons when using your air conditioner, follow basic precautions,
including the following:
x Be sure the electrical service is adequate for the model you have chosen. This information can be found on the
rating label located on the side of the cabinet or behind the grille.
x If the air conditioner is to be installed in a window, you will probably want to clean both sides of the glass prior to
installation. If the windows is a triple-track type with a screen panel included, remove the screen completely before
installation.
x Be sure the air conditioner has been securely and correctly installed according to the installation instructions
provided with this manual. Save this manual and the installation instructions for future use when removing and
reinstalling the unit.
x When handling the air conditioner, be careful to avoid cuts form sharp metal fins on the front and rear coils.
NOTE: The power supply cord on this air conditioner contains a current detec-
tion device designed to reduce the risk of fire. Please refer to the  “
” for details. In the event that the power supply cord is damaged, it
cannot be repaired it must be replaced with a cord from Soleus .
ELECTRICAL INFORMATION
The complete electrical rating of your new air conditioner is
stated on the product rating label located on the unit. Refer to the
ratings on the label when checking electrical requirements.
x Be sure the air conditioner is properly grounded. To minimize
shock and fire hazards, proper grounding is important. The
power cord is equipped with a three-prong grounded plug for
protection against shock hazards.
x Your air conditioner must be used in a properly grounded
wall receptacle. If the wall receptacle you intend to use is not
adequately grounded or protected by a time delay fuse or
circuit breaker, a qualified electrician will have to install the
proper receptacle.
x Do not run the air conditioner with a protective cover on the
outside of the unit. This could result in mechanical damage
within the air conditioner.
x Do not use an extension cord or an adapter plug.
Read all instructions before using this air conditioner
Power supply cord with 3-prong grounding
plug and current detection device
WARNING: Avoid fire hazard or electronic shock,
DO NOT use an extension cord or an adapter plug.
DO NOT remove any prong from the power cord.
DO NOT
under any circumstances,
cut, remove, or bypass the
grounding prong!!


LCDI POWER CORD AND PLUG
This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord
and plug as required by US National Electric Code 440.65. This cord consists of a length of shielded flexi-
ble cord with no termination on the load side and a LCDI attachment plug on the line side.
The LCDI power cord and plug will remove the supply source via electrical disconnect (circuit trip) if the
nominal current leakage between the cord shield and either load conductor exceeds a predetermined
value. The cord will remain de-energized until the devise has been manually reset. This is intended to re-
duce the risk of a fire in the power cord or combustible materials nearby. The cord shields are not grounded
and they must be considered a shock hazards if exposed. The cord shield must not be connected to ground
or to any exposed metal.
The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test:
1. Plug power cord into wall outlet7KH/('OLJKWZLOOWXUQRQ
2. Press TEST Button, circuit should trip, cutting power to the air conditioner:KHQWKLVRFFXUV
3. Press RESET button WRUHVWRUHSRZHUWRWKHPDFKLQH2QFHSRZHULVUHVWRUHGWKH/('OLJKW
ZLOOWXUQRQDJDLQ
If test button is pressed and unit can still be turned on, current leakage has been detected. Do not use the
air conditioner or attempt to reset the LCDI Plug. Contact Soleus Air Customer Service for troubleshooting
recommendations.
WARNING:
1. DO NOT press the TEST button while the air conditioner is operating.
2. The TEST and RESET buttons should not be used as ĀONāand ĀOFFāswitches.
3. The cord and plug are not intended to offer protection to externally connected loads or supply circuits.
4. The cord and plug are intended for indoor use only.

WKH/('OLJKWZLOOWXUQRII
1RWH<RXUXQLWVSRZHUFRUGDQGSOXJPD\GLIIHUIURPWKHRQHVKRZQ

5
SPECIFICATIONS
x Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode.
x Power consumption is measured when the fan runs at the highest speed setting.
x These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit.
Model TTWM1-10-01
Power Supply (Ph/V/Hz) 1/115V/60Hz
Dehumidifying Capacity (Pints/Day) 
Rated Cooling Capacity (BTU/h) 10,000
Cooling Power Input (Watts) 943
Rated Current Cooling (Amperage) 8
EER 10.6
Noise Level (/) dB(A) 55
AIRFLOW (High/Med/Low) CFM 253/210/135
Power Plug Type NEMA 5-15P
Dimensions (W” x H” x D”) 24 x 14.5 x 20.5
Package Dimensions (W” x H” x D”) 28.375 x 17.125 x 26.75
Net/Gross Weight (Lbs) 68.6 / 80
Refrigerant R-410A
.

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PART LIST
You may not need all parts in the list, discard the unused parts.
NORMAL OPERATING SOUNDS
Sound of Rushing Air
You may hear the sound of
rushing air being moved by
the fan
Gurgle/Hiss
“Gurgling or hissing” noise
may be heard due to refrig-
erant passing through
evaporator during normal
operation.
High Pitched Chatter
Today’s high efficient com-
pressors may have a high
pitched chatter during the
cooling cycle.
Vibration
Unit may vibrate or make
noise because of poor wall
or window construction or
incorrect installation.
Pinging or Swishing
Droplets of water hitting con-
denser during normal opera-
tion may cause “pinging or
swishing” sounds.

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UNIT INTO SLEEVEINSTALLATION INSTRUCTIONS
Now, follow below steps to properly install the unit into the sleeve.
NOTE: Sleeve assembly instruction is not included in this manual.
1. Attach(4) 4 1/2” x 3 1/2” x 1 1/2” Centering Support Blocks two on each side wall. Place in center of
side wall with the tapered end facing the opening .
2. Gently slide unit into sleeve.
3. Slide the unit completely to the rear to ensure a good seal, making sure the ground wire does not be-
come tangled.
4. Seal & Frame the unit as described in next page.
*Actual Sleeve may differ from image shown above.
1. Match the Plastic Grille on back of the sleeve.
2. Secure the Screw, Screw Washer, and Plastic Nut on each side of the sleeve shown as below:
Plastic Grille Installation
Tapered
End
Centering Support Block
Centering Support Block
Screw Washer
Plastic Nut
Plastic Grille
Sleeve
Screw
Once a compatible Solues Air sleeve (sold separately) is assembled, install the Plastic Grille(included)
on the back of the sleeve.
NOTE: Plastic Grille could be substituted by Aluminum Grille, which is also included in the package.


FINISHING INSTALLATION
Once the sleeve (sold separately) is installed, slide the air conditioner into wall sleeve.
NOTE: Sleeve & Grille installation instruction is not included in this manual.
1. Install the 1” x 1 1/2” x 84” long Stuff-Seal between
the wall-sleeve and the unit. A flat-bladed screwdriver
or putty knife is recommended.
2. Assemble the Trim Frame by inserting the top and bottom pieces into side pieces and snapping into
place. Pull power cord through Trim Frame then slide over unit until flush with wall.
Stuff-Seal
Trim Frame
Power Cord
*  


1) Power On and Off - Press the POWER to turn the unit ON and OFF.
2) Digital Display - Displays the set temperature in Auto, Cool, Dry modes, and current room tempera-
ture in Fan mode. It also displays the set time for the Delay Timer function.
3) Temperature Select - Select the desired temperature by pressing either ▲ or ▼ button when using
the unit in Auto, Cool, Energy Saver, and Sleep mode. The temperature indicator flashes to display
the desired temperature setting. After the temperature is set, the unit will display this temperature set-
ting until it is changed by the user.
4) Delay Timer - Press DELAY TIMER button and select the desired ON/OFF time by pressing either
▲ or ▼ button.
5) Fan Speed Control - Press the SPEED button to cycle through the different fan speeds: High, Me-
dium, and Low.
6) Mode Selection - Press the MODE button repeatedly to cycle between the different modes: Cool,
Fan, Dry, and Auto.
-Cool Mode : When the unit is in Cool mode, the Cool light will turn on. Use TEMPERATURE SE-
LECT buttons to adjust the desired temperature between 61°F-90°F.
-Fan Mode : When in Fan mode, the Fan light will turn on. Fan mode operates the unit just like a fan
and circulates air throughout the room without any additional cooling.
-Dry Mode : When the unit is in Dry mode, the Dry mode light will turn on. Dry mode operates the unit
as an evaporative dehumidifier to remove excess moisture from the room. Use this feature when
there is excess humidity in the air.
OPERATING YOUR AIR CONDITIONER
Before you start using your air conditioner, please familiarize yourself with the control panel and
remote control functions. This air conditioner can be controlled by the control panel (touch pad)
CONTROL PANEL CONTROL PANEL
10


-Auto Mode : Press Mode button repeatedly to cycle to Auto mode. The unit will automatically run
between Cool and Fan based on current room temperature.
7) Auto-on Delay Timer - To program the Auto-on timer, press the DELAY TIMER button when the
unit is powered off. Press the ▲ or ▼ buttons to set the desired time (1-24 hours) for the unit to
automatically turn on. Auto-off Delay Timer - To program the Auto-off Timer , press the DELAY
TIMER button when the unit is powered on. Press the ▲ or ▼ buttons to set the desired timer (1-24
hours) for the unit to automatically turn off.
8) Check Filter - After the unit is on for 250 hours, the CHECK FILTER light will turn on to remind you
to clean the filter. Press the FILTER RESET button once the filter has been cleaned to turn the light
off.
9) Sleep Mode - Press the SLEEP button to enter the Sleep mode, the fan will run on low to keep fan
noise at a minimum. The temperature setting will gradually increase 2°F above the original set tem-
perature for each of first 2 hours. The unit will keep operating the same temperature until the sleep
mode is turned off.
10) Energy Saver Mode - When in Cool mode, Press ENERGY SAVER button to activate Energy
Saver mode, the Energy Saver light will turn on. Energy Saver mode will cycle the fan off and on
with the compressor to limit energy consumption. Use this feature when the room is unoccupied and
a greater range of room temperature is acceptable.
11) Signal Receiver- Point the remote control to the air conditioner when sending instruction to the unit.
OPERATING YOUR AIR CONDITIONER

REMOTE CONTROL OPERATING INSTRUCTIONS
Using the Remote Control
MODE SLEEP
FAN
HIGH
FAN
MED
FAN
LOW
CHILD
LOCK
ENERGY
TIMER
C/ F
MYTEMP
MODE
SAVER

Battery Size: AAA - NOTE: Do not mix old and new batteries or different types of AAA batteries.

1
1. ON/OFF - Press the button to turn the A/C on or off. When the unit is turned off, the Timer function
will be cancelled. The set temperature will be saved.
2. MODE SELECTION - Press the MODE button repeatedly to cycle between the different modes: Auto,
Cool, Dry (Dehumidifier), and Fan.
3. TEMPERATURE SETTING - Press the ▼ button to decrease the temperature when the unit is on.
Stop pressing the button when the desired temperature is displayed. Temperature range is 61⁰F-90⁰F.
Press the ▲button to increase the temperature when the unit is on. Stop pressing the button when
the desired temperature is displayed. Temperature range is 61⁰F-90⁰F.
4. FAN - Press the FAN button to turn on the fan mode.
FAN HIGH –Press this button to set the fan speed to high. Can be used in COOL or FAN mode.
FAN MED –Press this button to set the fan speed to medium. Can be used in COOL or FAN mode.
FAN LOW –Press this button to set the fan speed to low. Can be used in COOL or FAN mode.
5. SLEEP MODE - Sleep mode can be activated under Cool mode, Dry mode, Auto mode, and Fan
mode. Press the SLEEP button on the remote control, When in SLEEP mode, the fan will run on low to
keep fan noise at a minimum. The temperature setting will gradually increase to 2°F above the original
set temperature for each of first 2 hours. The unit will keep operating the same temperature until the
sleep mode is turned off.
6. ENERGY SAVER - Press the ENERGY SAVER button to turn on Energy Saver mode. When the unit
is in Energy Saver mode, the energy saver light will turn on. Selecting Energy Saver mode will cycle
the fan off and on with the compressor to limit energy consumption. Use this feature when the room is
unoccupied and a greater range of room temperature is acceptable.
7. TIMER - Press the TIMER button when the unit is off to set up the Auto-on timer. The hour indicator on
the digital display will start flashing. Press the ▲or ▼button to set timer within 1-24 hours.
Press the TIMER button when the unit is on to set up the Auto-off timer. The hour indicator on the digi-
tal display will start flashing. Press the ▲or ▼button to set timer within 1-24 hours. To cancel the
timer, press the TIMER button repeatedly until the timer mode is off.
8. °C /°F - Press the °C /°F button to switch the temperature between Celsius and Fahrenheit.
9. MYTEMP MODE - Press the MYTEMP MODE button to change the thermostat sensor from the air
conditioner to the remote location. When Mytemp mode is activated, current set temperature will flash
3 seconds on digital display. The air conditioner will cool the area depending on the location and set
temperature of the remote control. Take the remote control with you so the air conditioner cools the
room to your location.
10. CHILD LOCK - Press this button to lock/unlock the remote control buttons.
REMOTE CONTROL OPERATING INSTRUCTIONS

1
AIR CONDITIONER FEATURES
OPERATING YOUR AIR CONDITIONER
There is a 3 minute delay when cooling mode is engaged or disengaged. This delay prevents the com-
pressor from overheating and possible tripping of the circuit breaker. The fan will continue to run during
this time.
4-WAY DIRECTIONAL LOUVERS
Direct air up, down, left, or right throughout the room with the 4-way directional louvers.
Error Code Description Solution
E2 Room temperature sensor  Unplug and re-plug the power cord
E3 Room temperature pipe sensor  Unplug and re-plug the power cord
Error Code
If the Error Codes continue to display after unplugging and re-plugging the power cord, contact our cus-
tomer service for further solution.

1
CARE AND CLEANING
Clean your air conditioner to keep it looking new
and to minimize dust build up.
Air Filter Cleaning
The air filter should be checked at least once
every month to see if it needs cleaning. Trapped
particles and dust can build up in the filter and
may decrease airflow as well as cause the
cooling coils to accumulate frost. To clean the air
filter:
1. Open the front grille by pulling downward on
the tab at the top upper corners of the front
grille until the grille is in a 45° position, re-
move the filter.
2. Wash the filter using liquid dish soap and
warm water. Rinse the filter thoroughly. Gen-
tly shake the filter to remove excess water.
3. Let the filter dry completely before placing it
into the air conditioner.
4. If you do not wish to wash the filter, you may
vacuum the filter to remove the dust and
other particles.
Wear and Tear
To minimize wear and tear on the air condi-
tioner, always wait at least 3 minutes before
changing modes. This will help prevent the
compressor from overheating and the circuit
breaker from tripping.
Winter Storage
To store the air conditioner when it is not in use
for an extended period of time, remove it care-
fully from the window according to the installation
instructions and cover it with plastic or place it in
the original box.
Cabinet Cleaning
To clean the air conditioner cabinet:
x Unplug the air conditioner to prevent shock or
a fire hazard. The cabinet and front panel of
the air conditioner may be dusted with an oil-
free cloth or washed with a cloth dampened in
a solution of warm water and mild liquid soap.
Rinse thoroughly with a damp cloth and wipe
dry.
x Never use harsh cleaners, wax or polish on
the cabinet front.
x Be sure to wring excess water from the cloth
before wiping around the controls. Excess
water in or around the controls may cause
damage to the air conditioner.
Energy Saving Ideas
x Do not block the air flow inside with blinds,
curtains or furniture; or outside with shrubs,
enclosures, or other buildings.
x The capacity of the room air conditioner must
fit the room size for efficient and satisfactory
operation.
x Install the room air conditioner on the shady
side of your home. A window that faces North
is best because it receives the least amount
of sun exposure.
x Close the fireplace damper, floor and wall
registers so cool air does not escape.
x Keep blinds and drapes closed for cooling
and open for heating.
x Clean the air filter as recommended in the
“care and cleaning” section.
x Proper insulation and weather stripping in
your home will help limit cool air loss.
x External house shading with trees, plants, or
awnings helps reduce the air conditioner’s
work load.
x Operate heat producing appliances during the
coolest part of the day. Such as a dish-
washer, oven, or computer.
TAKING CARE OF YOUR AIR CONDITIONER

1
PROBLEM
The Air Conditioner will not start
POSSIBLE CAUSES
The air conditioner is unplugged
The fuse is blown/circuit breaker is
tripped.
Power Failure
The current interrupter device is
tripped.
SOLUTIONS
x Make sure the air conditioner plug
is pushed completely into the out-
let.
x Check the house fuse/circuit
breaker box and replace the fuse
or reset the breaker.
x The unit will automatically restart
when power is restored.
x There is a protective time delay
(approx. 3 minutes) to prevent
tripping of the compressor
overload. For this reason, the unit
may not start normal cooling for 3
minutes after it is turned back on.
x Press the RESET button located
on the power cord plug.
x If the RESET button will not stay
engaged, discontinue use of the
air conditioner and contact a
qualified service technician.
TROUBLESHOOTING
The Air Conditioner does not cool
as it should
Airflow is restricted
The temperature control may not be
set correctly.
The air filter is dirty
The room may be too warm
Cold air is escaping
The Cooling Coils are frozen
x Make sure there are no curtains,
blinds, or furniture blocking the
front of the air conditioner.
x Lower the set thermostat tempera-
ture.
x Clean the filter. See the Cleaning
and Care Section of the manual.
x Please allow time for the room to
cool down after turning on the air
conditioner.
x Check for open furnace registers
and cold air returns.
x See “Air Conditioner Freezing Up”
below.
The Air Conditioner is freezing up Ice blocks the air flow and stops the air
conditioner from cooling the room
x Set the MODE dial to HIGH FAN
or HIGH COOL and set the ther-
mostat to a higher temperature.
The Remote Control is not working The batteries are inserted incorrectly
The batteries may be dead
x Check the position of the batteries.
x Replace the batteries.

1
PROBLEM
Water is dripping outside
POSSIBLE CAUSES
Hot and Humid weather.
SOLUTIONS
x This is normal
Water is dripping inside the room The air conditioner is not correctly
tilted outside.
x For proper water drainage, make
sure the air conditioner is slightly
tilted downward from the front of
the unit to the rear.
Water collects in the base pan Moisture removed from the air is
draining into the base pan.
x This is normal for a short period in
areas with low humidity and nor-
mal for a longer period in areas
with high humidity.
The Air Conditioner Display reads
“E2”
A Sensor has failed in the air
conditioner
x Contact Soleus Air Customer Ser-
vice
The Air Conditioner Display reads
“E3”
A Sensor has failed in the air
conditioner
x Contact Soleus Air Customer Ser-
vice
TROUBLESHOOTING (CONT.)

WARRANTY
Two Year Components Limited Warranty
Five Year Compressor Limited Warranty
Soleus Home Comfort warrants the accompanying Soleus Air Through-the-Wall Air Conditioner to be free of de-
fects in material and workmanship for the applications specified in its operation instruction for a period of TWO (2)
years from the date of original retail purchase in the United States. The compressor is warranted for a period of
FIVE (5) years from the date of original retail purchase in the United States.
If the unit exhibits a defect in normal use, Soleus Home Comfort will, at its option, either repair or replace it, free of
charge within a reasonable time after the unit is returned during the warranty period.
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a
copy of the original purchase invoice.
THIS WARRANTY DOES NOT COVER:
 Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a de-
fect in material or workmanship.
 Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provi-
sions in the instructions.
 Damage to the finish of the case, or other appearance parts caused by wear.
 Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus
Home Comfort.
 Freight and Insurance cost for the warranty service.
 Filter and Accessories.
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED
TO ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS HOME COMFORT
DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT
SHALL SOLEUS HOME COMFORT’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR
BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used,
salvaged, or refurbished products.
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow
limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights that vary from state to state.
For Technical Support and Warranty Service
Please Call 1-888-876-5387
Soleus Home Comfort
www.soleushomecomfort.com