SolidRF SR14652002A User manual

CellPhoneSignalBooster
Manual
1
customerservicenumber:
Office (435)319‐6858
TollFree (877)579‐7878
US: [email protected]
Canada: [e-mail]
OperationalDiagram
(HowItWorks)
PackageContents
Page2
InstallationStepByStep
Page8‐16
TroubleShooting
Page17‐26
TechnicalSpecification
WarrantyInformation
Page27
BasicSignalLevelKnowledge
Page3
Preparation
Page4‐7
SafetyGuidelines
Page28
ManufacturedandWarrantedby
SolidRFInc.
www.solidRFinc.com
SR14652002A




WorkingDiagram(HowItWorks)
PackageContents
1. Theoutdoorantennacatchesthesignalfromthetower.
2. Sendsoutsidesignaltotheboosterthroughacoaxcable.
3. Theboosteramplifiesthesignalthenrebroadcaststhesignalindoorstoallmobile
deviceswithinrange.
4. Thesystemalsoworksinreverse;amplifyingoutgoingsignalbacktothetower.
Thekitincludesthefollowingitems:
1. OutdoorAntenna(withmountingkits);
2. Booster(withindoorantenna);
3. Powersupply;
4. 60ftofRG6cable,forconnectingtheoutdoorunitandindoorunit;
Thecoverageareaandthestrengthoftheboostedsignalaredirectly
relatedtotwokeyfactors:
1. Signalstrengthreceivedbytheoutdoorunit.So,settinguptheoutside
unitwherethesignalisthestrongestwillprovidethebestresults.
2. Distanceofseparationbetweentheoutdoorunitandtheindoorunit.
2
OutdoorAntenna
Booster&IndoorAntenna
Powersupply
RG6cable

Signaltransmissionlossandpowerlevel
Powerlevel
attheoutdoorantennalocation
CoverageArea
(sq.ft.)
Strong(5barsonthecellphone) 2,000
Medium(3~4barsonthecellphone) 1,000
Weak(1~2barsonthecellphone) 300
Coverageareaability
3

Note:FCCregulationslimittheamplificationofallcellphoneboostersinorderto
preventdamagetothetelecommunicationsinfrastructure.Therefore,themaximum
coverageareaofaboosterdependsontheoriginalpowerlevelofthesignalcapturedby
theoutdoorunit.
Notice:Notrecommendedwhenoutdoorsignalstrengthislessthan‐110dbm(3G/1x)
or‐120dBm(4G/LTE).Theresultingcoverageareaoftheboostedsignalwillbe
prohibitivelysmall.

Findyourcelltowernearby!
Thereareavarietyofresourcesavailableonline,hereisathirdpartywebsite
recommended.Useittolocateyournearestcelltower:www.cellmapper.net
Preparation


Note: This is very important step. If we use the wrong direction, we
won'thavegoodresult.
Step1:Visit websitewww.cellmapper.net
Step2:Findyour locationonthemapandzoominonyourarea
4
www.cellmapper.net

Step3:.SelectProvider.Youwillfindthecelltoweraroundyour
house.
5


SelectProvider

Step4:Findyourcelltower
Clicktheredorgreendotonthemapthatrepresentsthebasestation,andthedetailed
informationofthebasestationwillbedisplayed.
•Thefirstimportantinformation,youcanseefromtheabovefourpictures,the
coveragearea(shadedpart)ofeachbasestationisdifferent.Youhavetofindabase
stationwithsignalcoveragetoyourhouse,orthecoveragedirectionisfacingyou,
andthecoverageareaisclosesttoyou.
•Thesecondimportantinformation,
youcanscrolltheinformation
contentonthelefttofindthe
specificcarrierinformationofthis
basestation,includingthe
communicationstandardand
frequencyband.Pleasereference
theleftpicture,“LTE”and“B2
FDD”(Band2,FDD).
6



FindThedBmReadingandBandNumberOnYourPhone
Havinganaccuratemeasurementofsignalstrengthindecibels(dBm)iscrucialwhen
installingyoursystem.Decibelsaccuratelymeasurethesignalstrengthyouarereceiving.
Note:Turnoffyourcellphone’sWiFitoensureyouarecheckingthecellularconnection.
ThedBmreadingwillberefreshedevery30‐60seconds.Wantfasterresults?Onceyou
haveareading,turnonairplanemode.Wait15seconds.Turnoffairplanemode.The
signalstrengthreadingisrefreshed.
iPhone: dial*3001#12345#*thenpresscall
Android: downloadthirdpartAPP‐LTEDiscovery
Bandnumber
ReceiveleveldBm
ReceiveleveldBm
Bandnumber
7



Step1:SelecttheLocationfortheOutsideUnit
Note:Thisisthemostcriticalstepandwilldeterminetheoverallperformanceofthe
boostersystem.
1. Generally, the strongest signal will be located on the side of your home facing the
nearestcelltower.Keepinmind,thesignalstrengthatgroundlevelmaybe
differentfromthesignalstrengthatorabovetherooflineduetoobstructions
(trees,otherbuildings,etc.)thatblocktheincomingsignal.Inmostsituations,the
strongestsignalisfoundabout25feetabovethegroundonthesideofyourhome
facingthenearestcelltower.
2. Themostidealinstallationpositionisthecornerofthebuilding,choosetheone
facingyourcelltower.
8
Fourcornerofthebuildingarethemostidealposition
Choosetheonefacingyourcelltower
TestInstallation
WeSTRONGLYrecommenddoingatestinstallationbeforefinalizingtheinstallation.
Doingatestinstallationofyourcellphoneboosterensuresthatyouwillgetthe
optimalperformancefromyoursystem.



Step2:TemporarilyMounttheOutsideAntenna
Inadditiontothefourcornersofthebuilding,thechimneyandthepoleabovetheroof
canalsobeselected.Aslongastheinstallationdistancebetweenindoorandoutdoor
antennasismaintainedenough,satisfactoryresultscanalsobeachieved.
Useoneofthethreeoptionstomounttheoutsideantennaonyourroofonthesideof
thehousewiththestrongestsignal.
Theheightoftheoutsideantennashouldneverexceedthehighestpointofyourhouse.
Thisisaprecautionagainstdamageandsafetyconcernscausedbylightningstrikesto
theoutsideunit.
9
Caution
Treeswillgreatlyattenuatewirelesssignals.Iftherearetalltreeswithin100feetofthe
house.Atthesametimeyoucan'tfindastablesignalabove3bars,theoutdoor
antennaneedstobeerected60%(atleast)to80%(best)ofthetreeheight.Never
exceedthetrees!
ButaccordingtoFCC
regulations,outdoor
antennaheightcannot
exceed30feet.
Atthesametime,ifthe
antennaexceedstheroof,
pleasepayattentionto
lightningprotection
measures.


Outdoorantennamustbeinstalledovertheroofline.

Step3:SelecttheLocationfortheInsideAntenna
MeasuretheSignalStrengthInsideyourHome
•Test your current signal strength in multiple locations throughout the home
•Recordthecurrentsignalstrengthinthetableprovidedforreference
Test Record
No Location Record(dBm)
1
2
3
10
Inordertoachievethebestsignalcoverage
effect,thereisacertaindistancerequirement
betweentheindoorandoutdoorunits.Make
suretheinsideand outsideunitsarefacing
awayfromeachother.
Topviewofantennabeamshapeandenergydistribution
•Fortheoutdoorantenna:
1. Thefrontradiationmainbeamangle isabout90degrees;
2. Thereisaverylessenergyradiationareabehindtheantenna,whichwecall
it“blindarea”.Theangleoftheblindareaisabout60degrees;
•Fortheindoorantenna:Theradiationbeamisomnidirectional,theenergyis
evenlydistributedinthedirectionof360degrees.
Front Rear
Outdoorantenna Indoorantenna
MinimumRequiredSeparationDistance
BetweenIndoorandOutdoorAntenna：
：
Straightlinedistanceover30feet(10meters)
or
20ft(6meters)horizontaldistance
13ft(4meters)verticaldistance(Asfaraspossible)
e
h
o
m
e
e



11
Antennamutualposition(topview)
Donotfacetheoutdoorantennatothe
indoorantenna.
Ensurethedistance,indoorantenna
outsideofblindareabutit'satrearsideof
theoutdoorantenna(goodsolution).
Ensurethedistance,keepindoorantenna
intheblindarea(thebestsolution).
Donotsettheindoorantennaatthe
frontsideoftheoutdoorantenna.
Theindoorantennaisan
omnidirectionalantenna.
Choosingalocationinthe
middleofyourhomewillhelp
maximizecoverage.



12


3.Connecttheindoorantennatothe
“INSIDE”portonthebooster.
4.Pluginthepoweradaptorandconnect
ittothenearestpoweroutlet.
2.Connectthecableto“OUTSIDE”port
onthebooster.
CorrectPanelLights‐Self‐test
PowerOn Flashoncetime
Step4:ConnecttheSystem
1.Connecttheoutsideantennatothe60
feetRG6cable,Securethecablenearthe
antenna.
Gooff
Securethe cablenearthe
antennatopreventcable
damagecausedbywind
shaking
Theindicatorlightonthefrontpanelindicatesthestatusofthebooster.Everytimethe
boosteristurnedon,alltheindicatorswillturngreenforabout1secondandthengo
off.Thismeansthattheboosterhaspassedtheself‐testandisingoodcondition.Ifyou
canseeanyflashorsolidgreen,thatmeanstheseparationisnotenoughorthe
outdoorantennaisfacingtheindoorantenna.Pleasegoto“TroubleShooting”onpage
17fordetailinformation.

Step5:EvaluatetheEffects
Test Record
13




•Nowthattheboosterisup‐and‐running,re‐testthesignalstrengthinsideyourhome
atthesamelocationsfromStep3.Ifthenumberishigher(dBmreadingiscloserto
zero)thantheoriginalreading,yourboosterisworking.
•Ifyoursignalisnotstronger,checktheLEDlightsontheboosterandrefertothe
“TroubleShooting”onpage17fordetailinformation.
No Location Record(dBm)
1
2
3
Atadistanceof6feetfromtheindoorantenna,testthe
signalstrengthwithoutobstruction.Ifthis testresultis
15~20dbhigherthanyourtestresultattheoutdoor
antennaposition,thenyoursystemhasreachedthebest
effect.
Forexample,youtestasignalof‐90dbmat6feetaway
fromtheindoorantenna.Youroutsideantennaposition
recordis‐105dbm.Sotheimprovementis:
‐90dbm‐(‐105dbm)=15db
Ifyourresultsdonotreachthisrange,pleasegoto
“TroubleShooting‐NoImprovement”onpage24for
detailinformation.
How tovisuallyconfirmthatyourinstallationiseffectiveandcorrect?
Note1:Indailylife,thesignaldbmreadingsofourmobilephonesrangefrom‐70dbmto
‐120dbm. Because it is a negative number, the smaller the number, the greater the
signalstrength.
Note2:Inthecaseofnoproblemswiththe installation,thestrengthoftheindoorsignal
dependsentirelyonthestrengthoftheoutdoorsignal.
6feet
Note:DecibelGainandPowerAmplificationmayvarydependingonthespecificsofyour
situation.Differentbuildingmaterialsandotherobstructionsinyourhomewillresultin
differentoutcomes.

OptionB:Mountingonthesideof
thechimney(SecondChoice).
Step6:FinalizingOutdoorAntennaInstallation
OutdoorAntennaInstallation
Makesurethattheoutsideunit ismountedatleast3feetawayfromanywindows.
OptionA:OutsideRoofPoleMount
(BestChoice)Useanexistingpoleto
mounttheoutdoorunitintheoptimal
signallocation.Usethepicturefor
reference.
Onceyouhavetestedtheperformanceofthe signalboosterandmadeallnecessary
adjustments,it’stimetofinalizetheinstallation.
14
Inparticular,cablesforoutdoorantennalocations
mustbefixed.Otherwise,theinternalwiresofthe
cablewillbepulledoffafterthewindhasbeen
shakenforalongtime.Theamplifierwillnotreceive
thesignalandthesystemwillfailcompletely.
Asshowninthefigure,itisbesttohavethecable
aroundasingleturnshapeandthenfixit.
Long‐termrainormoistureerosion
candamagetheelectrical
characteristics of outdoor antenna
connectors.Makesureconnectors
arewellscrewedinandsealthe
connectorswithgluedtape.
SealandFixtheConnector


e
e
Securethecableto
preventcable
damagecausedby
windshaking

Step8:FinalizingandSecuringCableRoute
•Findthebestrouteforthecable.
Followthelinesofyourhometo
hidethecableineavesor
betweenthesoffitandthe
exteriorwall.
•Ifneeded,cableclipscanbe
purchasedatmosthardware
stores.
15
Boosterwillabout30degreesFahrenheithigherthantheambient
temperature,whichisanormalphenomenon.
Step7:FinalizingIndoorInstallation
•Whetherthecableisproperly
securedisveryimportantforthe
entiresystem.Inmostcases,the
customerfoundthatthebooster
didnotworkafterworkingfora
periodoftimebecausethecable
wasnotinstalledsecurely.
•Carefullyarrangethecablealong
theoutsideofthebuildingand
ensurethattherearenofoldsor
kinks.Fixthecableateachcorner.
2.Mountthebooster
•Chooseaventilatedanddryplace
•Keepawayfromheat
•Don'tcoverbooster
1.Chooserightpositionfortheindoor
antenna
•1feetawayfromanyothermetallicobjects
•3feetawayfromanywindows
Onthetable Onthewall
e
t
a
b
l
e



Makesuretheseexcesscoiledcablesaremorethan6feet(2meters)fromtheantenna
orboostercanmakeyoursystemworkmorestable.
Ifthecoiledcableistooclosetotheantennaorbooster,thesystemwillbeunstable.
Makesurethesecoiledcablesaremorethan6feet(2meters)fromtheantennaor
booster
Properly Handle Excess Cables
Caution
SealandFixtheConnector
s
t
e
m
w
o
r
k
m
o
r
16
Securethecablenear
theantennatoprevent
cabledamagecausedby
windshaking

17
TroubleShooting:NormalWorkingStatusIndicator
DCPowerIndicatorCorrectfunctioning:
•PowerLightshouldbesolidgreenafter
poweredon.
TroubleShooting:NoPower LightOn
DCPowerIndicatorOff
•Pleasecheckyouroutlet,makesureitis
normal;
•Contactusthroughemailorphonecall
forreplacement;


The LEDwilllightupafter
poweron.
Allthealarmlightsshould
remainoffduringoperation.
PanelindicatorCorrectfunctioning:
•Theindicatorlightsonthefrontpanel
indicatethestatusofeachbandof
thebooster.Everytimethepoweris
turnedon,alltheindicatorswillturn
greenforabout1secondandthengo
off.Thismeansthattheboosterhas
passedtheself‐testandisingood
condition.Whenthereisnoproblem
withthesystem,theindicator
remainsoffduringoperation.

Every3dBlower,thepowerlevelgodown50%.Every6dBlowerthepowerlevel
godown75%,thecoverageradiusgodown50%.
Thepanelindicatorisflashingorsolidgreen:
1. BoosterhasCPUinside,itwilldothe
“Oscillation”testeverytimeafterpoweron.
WhenitdetecttheOscillationishappening,it
willlowerthegainoftherelativeband1dB.
Andthentestagain,seeiftheoscillationis
cancelled.Ifnotitwillloweredthegain1dB
again.Thiscyclewillcontinue.
18
TroubleShooting:StatusLightFlashorSolidgreen
2. IfthegainofthebandisloweredbyCPUbetween1~15dB,andtheoscillate
stopped.Thestatusindicatorwillflash1~15timesfor2cycles.
3. IfthegainofthebandisloweredbyCPUbetween16~25dB,andtheoscillate
stopped.Thestatusindicatorwillflashallthetime.
4. IftheCPUcannoteliminatetheoscillationafterreducingthegainby25dB,itwill
shutdownthecorrespondingbandtostoptheoscillation.Thestatuslightwill
solidred.
IndicatorStatus Gainlowered Whattodo?
Flash1to15
times(2cycle)
1~15dB Ifyourcoverageisgoodandreceptionisgood,you
canignoretheflash.
Flashallthetime 15~25dB Checkandinstallthewholesystemagain.
Solidred shutdown Checkandinstallthewholesystemagain.
Meaningofindicatorlight
Microphone
Speaker
S
p
Haveyoueverhadtheexperienceofputtingthe
microphoneinfrontofthespeakerandyou'll
hearaloudnoise?
1. Microphonereceivesoundwhichfromthe
speaker,andthensendthesoundtospeaker;
2. Speakerboostthesoundthenbroadcastthe
biggersoundtomicrophoneagain;
3. Thesoundgetslouderandlouder,and
eventuallyitbecomesnoise.


BasicOscillationKnowledge

Step1:Keepenoughdistancebetween
indoorandoutdoorantennas
MinimumRequiredSeparationDistance
BetweenIndoorandOutdoorAntenna：
Straightlinedistanceover30feet(10meters)
or
20ft(6meters)horizontaldistance
13ft(4meters)verticaldistance(Asfaras
possible)
Howdoesoscillationhappened:
1. Indoorantennareceiveleaksignalfromtheoutdoorantenna;
2. Boosteramplifythesignalandthentransmitittotheoutdoorantenna;
3. Outdoorantennabroadcastthesignalintheair,someofthesignalbacktoindoor
antennabecomeleaksignal;
4. Ifthegainoftheboosterhigherthanthelossoftheleaksignal,theleaksignalwill
becomebiggerandbigger,finallyoscillationhappened.
19
TroubleShooting:Howtosolvetheproblemofoscillation


1. Panellightflashorsolidgreenafterpoweron;
2. Screwofftheindoorantennafromthebooster;
3. Restartthepowersupply;
4. Allindicatorlightsflashoncetimeafterpoweronshow
self‐testfinished;
5. Thepanellightdoesn’tflashorsolidon.
Suchasituationmeansyoursystemhasoscillationproblem.
TroubleShooting:Howtoconfirmthatoscillationhasoccurred
BoostedSignal
LeakSignal
d

20
Step3:Keepindoorantennainthe“blindarea”oftheoutdoorantenna
1. Thefrontradiationmainbeamangleisabout90degrees;
2. Thereisaverylessenergyradiationareabehindtheantenna,whichwecallit
“blindarea”.Theangleoftheblindareaisabout60degrees;
Topview(horizontal)ofoutdoorantenna


Front Rear
Outdoor antenna
If you have oscillating issue, at the same time, due to the structure or size of the
house,yourinstallationcannotkeepenoughdistancebetweenindoorandoutdoor
antenna.Pleasesetupyourindoorantennainthe“blindarea”,thatwillincreasethe
isolationgreatly.Effectivelysolvetheproblemofoscillation.
Whenyoudothis,youroutdoorantennamaynotrightfacingthecelltower.Thatis
fine.Pleaseunderstandthatanydirectioninthemainbeamareawillbethesame
reception.Remember,theantenna'sforwardhorizontalmainbeamisabout90
degrees.
Step2:Outdoorantennamust
beinstalledovertheroofline
Theroofcanblockthesignal
couplingbetweentheindoorand
outdoorantennas,improvethe
stabilityofthesystem.Installing
theoutdoorantennaabovethe
roofcanformalargeisolation
areabetweenthetwoantennas.
Greatly reduce the signal leakage
betweenthetwoantennas.